Reviews of British Friendly Society Ltd. (Insurance Broker) in Bedford (Bedfordshire).

British Friendly Society Ltd

62 Reviews

8 Comments

Insurance broker

Income protection insurance agency

British Friendly Society, 45 Bromham Rd, Bedford MK40 2AA, United Kingdom

Description

Information of British Friendly Society Ltd, Insurance broker in Bedford (Bedfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of British Friendly Society Ltd

Reviews of British Friendly Society Ltd

P. B.

I have to thank personally Charlie, Sam ,Alison and Nicole for their professional attitude and efficient demeanour during the length of my claim. British Friendly have a great team in place representing them. They were transparent throughout the process and guided me on how to upload and share information from my appointments and consultations with specialists regarding my treatment. I was off work approximately 6 months and without the income protection I would of certainly been in irreparable financial strife. I urge anybody who doesn’t receive an income when they are absent from work, to purchase an income protection cover plan, and on my own experience I can vouch for British Friendly to provide it expertly. I certainly will continue to pay my monthly premiums as the future isn’t ours to see. Many thanks Paul

I. B.

I have been with the British Friendly Society was British Benefit Society for 40 years and I can honestly say they have been absolutely supportive when off sick and so professional and caring. I communicate by both phone and email and have never had any problems so was shocked to read some of the reviews. I rate them highly in my estimation. IB

J. S.

I did not have a problem with my claim. I get my Income Protection Cover very fast. I get quick responses via email. The agents of the British Friendly Society are very friendly and helpful. Thank you

A. S.

I would not hesitate to recommend this company to anyone since being diagnosed with cancer again they have been great with the payments and so helpful all the way and relieved a lot of the stress 5 stars Thankyou so much

A. D.

I have British Friendly's most extensive experience with them. My request was processed very efficiently, even with the lengthy paperwork, it was clear with high support goals. I believe I will be a lifetime customer of this company after being treated so well. Good and fast email response always picks up the phone with clear explanations of what to expect. As a customer, I’m very grateful for your excellent work and confidence, especially during the COVID-19 pandemic. The most important thing during claims is that payments are on time with is very reassuring for people.

D.

Contrary to other reviews on here I found British Friendly to be courteous, professional and extremely efficient. Staff helped us chose the right assistant to claim for, sent us all the appropriate documentation, and approved the claim in less than 48 hours. All correspondence has been polite and informative. Well done BF.

B. T.

I’ve had nothing but a positive experience with British Friendly. I’ve been with them for years and had to make a claim last year. It was processed quickly and the money was in my account before I knew it. The annual health MOTs are also very valuable for tracking my long term health.

R. S.

Updating my review- my father's income protection had been recently cancelled. I had an idea what the issue was. Long story short, it was a tiny error on British Friends part. Steve Bew fixed the problem swiftly, and my father's payments will continue. Customer service from everyone has been on point.. It deserved a mention... Thanks British Friendly First review.. I'm a little confused with a lot of the negative reviews. I found BF to be extremely fair, and there terms and conditions. I have full respect to speak on behalf of my father. I dealt with BF throughout. it was very simple. I had to wait for the last grant before BF could start paying my fathers weekly income protection. Do everything on there list and everything will be fine. There was a little bit of chasing on my part, and some guilt for doing so. BF are very busy with more claims than usual since lockdown. Please take that into consideration. Nicole and I spoke a few times, she really did push my fathers claim forward as quickly as possible. I was very stressed out and Nicole asked if I was really ok, and reminded me I must look after myself too. Thank you Nicole, Sam and Gary. My father will be using British Friendly again.

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