Reviews of Independent Mortgage Store. (Insurance Broker) in Glasgow (Other counties).

Independent Mortgage Store

204 Reviews

199 Comments

Insurance broker

Mortgage broker

93 Byres Rd, Glasgow G11 5HW, United Kingdom

Description

Information of Independent Mortgage Store, Insurance broker in Glasgow (Other counties)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Independent Mortgage Store

Reviews of Independent Mortgage Store

P. L.

I would highly recommend Independent Mortgage Store if you are looking for professional help in obtaining a mortgage. My experience of Independent Mortgage Store has been amazing all the way through, from my very first point of contact with them until the conclusion. Their mortgage broker Lewis Campbell has been outstanding. He is professional, knowledgeable and personable. Lewis made sure I was kept informed throughout the whole mortgage process. He was always on hand to answer any questions I had and he kept me advised at all times with regular updates. These mortgage brokers are exceptional!

c. B.

As a young, single first time buyer I was extremely nervous to get into the world of mortgages and finding the right rate and home for me. I was recommended independent mortgage store as this is the company my parents used for their mortgage and they did not disappoint. I was in contact with Gerry Hughes who made me feel comfortable to ask whatever questions I had and worked extremely fast to get me my offer. I cannot recommend them enough if you’re a first time buyer as all worries are eased and it’s was a fairly simple process. Thank you for all your help it is greatly appreciated!

A. P. W.

I can’t recommend The Independent Mortgage Store enough! Lewis was so helpful throughout the entire process of finding, creating, and concluding our mortgage offer. He always seemed happy to help, and was quick to respond to emails and phone calls. He was kind and polite in his manner, which was very helpful for us as we dealt with the stress that this process can sometimes involve.

D. S.

We could not recommend the independent mortgage company enough! Lewis was informative, knowledgable, professional and efficient throughout the whole process of researching and applying for a mortgage. He gave us advice on the different options available to us and we had our mortgage approved quickly with an excellent interest rate in the current market after taking his advice. We would not hesitate to use their service again! Thank you for all your help!

E. M.

I can't recommend the Independent Mortgage Store enough, and am particularly grateful to Gerry and Laura who helped me through the process of getting my mortgage in place. They got me an incredible deal on my mortgage considering the current state of the market, and on top of this they were reassuring, professional and always quick to chase paperwork or resolve issues. Gerry and Laura made the whole experience so much less stressful than it could have been!

L. D.

We were very impressed with the support provided by the Independent Mortgage Store to help us get a mortgage for our first home. Lewis walked us through all the steps and took the time to clearly explain the process to us. We highly recommend working with the Independent Mortgage Store!

N. P.

Lewis was utterly brilliant, providing a flawless and professional service from the outset. Lewis and the Independent Mortgage Store team secured my partner and I a mortgage for our first home together. We had very unusual employment circumstances and Lewis managed to find us a lender who was willing to lend us what we required for our dream first home, and at a rate that was not unreasonable given our situation (one of us was self employed on maternity leave, the other, technically unemployed with a fixed term teaching contract due to start). It was pretty amazing that the team were able to secure us a mortgage and they really do know the market well and take care of you through the process. The customer service was faultless, Lewis was willing to answer the phone whenever we had a question… we had many questions! I realise we would not have been his sole client at the time but he always managed to make us feel like we were. This is an attractive trait which is critical in customer service and something which really defines the high quality service that he and his team provide. I also want to thank you all again for the beautiful welcome hamper we received upon moving in :)

G. M.

We could not recommend Lewis enough for his help in purchasing our first home. From start to finish, we were supported by Lewis and he helped make purchasing our first home easy and simple. We have now confidently purchased our home and cannot thank the Independent Mortgage Store & Lewis enough for their patience and guidance through the whole process.

J. L.

We have used the Independent Mortgage Store for about 22 years and the service is always friendly, helpful, thorough and generally excellent. Gerry Hughes has just sorted our mortgage for our new home and even with the changes we made during the process, he was on it and sorted it in super efficient time. Thanks Gerry and colleagues at the IMS! 👍😃

L. S.

Great company to work with, in particular Lewis who handled my remortgage. He took the stress and strain out of the process, making what can sometimes be a long laborious task, quick and effective whilst making sure I got the best available offer in the market. I wouldn’t hesitate to use them again. Thank you Laura S.

S. C.

I put off looking to remortgage for some time as I thought it would be a hassle and stressful. Lewis made the full process from start to finish easy and stress free. He kept me up to date on progress and was always available to answer any queries. Highly recommended if you want a friendly and professional service.

G. L.

Very pleased with the mortgage advice given. During the administration process the interest rates by the bank were reduced twice. Lewis kept an eye on the rates and was able to reduce the rates for me also. I also noticed I received an reduction for working at the NHS even if I have not asked for this. Will use this broker again if I require another mortgage.

k. k.

Exceptional service from Lewis. He managed to secure a really good deal for us during a challenging time where lenders tightened their lending criteria. He went above and beyond for us. We are very grateful for his expertise and promptness.

K. F.

Gerry has been a great help to us, from first obtaining our mortgage to our subsequent x2 remortgaging. Particularly in the current uncertain climate, he's been able to put our mind at ease that we have the best deal. Very appreciative of help and support

E. T.

Lewis was incredibly transparent and patient, taking time to outline my options and ensure that I fully understood each stage of the mortgage process. There was no pressure to commit to anything and the team were fully supportive of my decisions. Thank you!

A. C.

Lewis and the team have helped us with mortgages in Scotland and England in the past few years. Always friendly, professional, knowledgeable and contactable. Fantastic service I wouldn't hesitate to recommend

B. K.

Lewis has recently dealt with my remortgage. He made everything so clear and easy. I had an offer within a couple days of sending my documents. Lewis was so professional and kept me informed at every point of the process. I will 100% be recommending and lewis will be doing any furture applications for me.

D. H.

We first came to Paul and the IMS through a personal recommendation. We’ve not had occasion to go anywhere else since. Highly recommended. Always timely useful advice which has saved us thousands over the 13 years we’ve worked together.

R. M.

Gerry and his team have been excellent from start to finish, this isn’t the 1st time I’ve used the team to assist me in getting the best deal around and it won’t be the last. Hassle free from start to finish. Would happily recommend

C. M.

Would highly recommend getting in touch with the Independent Mortgage Store if you are looking for assistance in securing a mortgage. Lewis was incredibly helpful and supportive, as well as reliably informed and made the entire process very straightforward. He guided us through all of the options available and was always on hand to answer any questions that we had, which was especially appreciated given the change to our circumstances over the course of our application. Overall, very impressed with the service offered!

P. C.

Definitely made the correct choice in choosing the Independent Mortgage Store. Lewis uses his knowledge and experience to provide an excellent service. From the structured way he approached the initial information gathering, to his excellent advice throughout, and finally to the fast approval of our mortgage.

B. P.

Independent Mortgage Store have my very highest recommendation. Their mortgage advisor, Lewis Campbell, has been an absolute superstar in helping me and my family buy our first home. Professional, knowledgeable, personable, totally on the ball throughout the whole process. Thank you, Lewis!

A. P.

Lewis at the independent mortgage store was extremely helpful in navigating my mortgage - as a consultant on variable income it was very important to me to have this support. I chose them on the back of a recommendation from a family member, and I would in turn gladly recommend using their service.

j. k.

I would like to thank Lewis Campbell for his amazing service! He helped us get 2 remortgages done and made it so simple, and was on the ball everyday to get them over the line! Kanwal

N. y.

If you are thinking of moving or re-mortgaging check Gerry out at Independent mortgage store. He helped us get a mortgage when our circumstances weren't the best, he is straightforward and easy to deal with, exactly what you need when moving. He also saved us a lot of money with a random letter one day (not unsolicited-we have been clients for 10years) stating we should check our current deal/lender, we did and saved £300 per month. Thanks again Gerry. N&N EDIT 06/10/2022: Thanks again to Gerry, Laura and their team at the Independent Mortgage Store. We have just moved into our new place. I'm self employed and Gerry took all the hard work out of dealing with lenders, we cant thank you enough.

J. A.

Gerry was extremely helpful and knowledgeable and secured our mortgage very quickly. I would highly recommend his services. Joanna

M. Q.

Myself and my partner are both first time buyers and Lewis could not have made the process any less stressful or seamless. We came to the Independent Mortgage Company by recommendation of a family friend after having a previous offer fall through as we didn’t know the ins and outs of the purchase. Lewis went through every detail with us and if we had any queries he was very quick to respond, which gave us great peace of mind. He was always very professional and personalised on any telephone conversations and kept us up to date with the whole process. We will be wholeheartedly recommending Lewis to anyone we know looking for mortgage advice.

M. M.

I am so glad I chose to go with Independant Mortgage Store for my first property. As a first time buyer I did not know what to expect and Paul and Laura were so helpful. They gave me all the information I needed and were so friendly along the way. They really went the extra mile in getting me a much better mortgage than I could have expected - the customer service was brilliant. All in all, the team were wonderful and made the whole process much less stressful than I thought it would be. I would highly recommend them to anyone.

J. M.

Lewis at the Independent Mortgage Store is friendly, patient, brilliant at explaining everything and we are really happy with the mortgage he found for us. I’d be more than happy to recommend him to friends and family. Thank you so much for making a stressful time so much easier!

T. S.

My experience of the Independent Mortgage Store has been fantastic. After a very smooth first contact with Paul, Lewis worked closely with me every step of the way, and he offered superlative advice and support. I'd like to thank Lewis for such an excellent service, and as a first time buyer, his excellent communication and professionalism helped me feel comfortable and confident throughout the process. I recommend the Independent Mortgage Store without hesitation!

D. C.

Lewis was so helpful and made the process of getting a remortgage stress-free. Felt very confident on getting the best deal that suited my circumstances from the options that Lewis put forward. He made himself available all the way through the process and I can't thank him enough. Would highly recommend.

L.

We contacted Lewis Campbell for help after we secured a MiP with the Halifax but were ultimately rejected in our full mortgage application because they wouldn't accept my partner's PhD stipend as income. We were incredibly worried as we'd already put our house up for sale and had an offer accepted on another property, but we were in good hands with Lewis. He was incredibly helpful and knowledgeable, and he worked tirelessly to secure a mortgage for us with another lender. I would highly recommend! Thanks again for all your help, Lewis!

I. F.

Due to an unexpected turn of events we needed to quickly arrange six re-mortgages. The situation was very complex, and we really didn't know where to start. Paul McGowan and Laura Carson were able to bring their expert knowledge to the challenge, and arrange all mortgages with very favourable terms for us. We were kept fully informed at all stages in the process, and I'm sure we wouldn't have had such a positive outcome without their help. I wouldn't hesitate to recommend the Independent Mortgage Store.

G. M.

I am delighted with the service I received from Paul and the team. They made the whole process so much more straightforward and really took the stress out of it. They worked incredibly hard to ensure that my mortgage was arranged quickly in these challenging times, and for that I am very grateful. Their communication was excellent and they kept me updated on developments. I would highly recommend the Independent Mortgage Store.

S. B.

As a first time buyer, working with Gerry has been great. He talked me through my options and answered all my questions. I'll definitely continue to use the Independent Mortgage Store in the future. Thanks!

C. F.

My husband and I recently had some complicated buy to let remortgages to sort out following an inheritance. Although the whole process took six months, Laura, Paul and the whole team at Independent Mortgage Store were with us every step of the way. Their expert knowledge, communication and sheer perseverance have been invaluable. I would not hesitate to recommend Independent Mortgage Store to anyone with property in Scotland.

R. R.

Lewis has been absolutely outstanding. He has been hugely accommodating to work round our schedule and make sure things are done efficiently. He has gone the extra mile and secured us a fantastic mortgage deal. Thank you! Would highly recommend to anyone in Glasgow area.

C. W.

We'd like to thank Gerry so much for all his help in securing the mortgage offer on my and my partner's behalf. His expert advice, attention to detail and frequent correspondence with updates has made what was initially a daunting process for us as first time buyers much more straightforward. We look forward to continuing our relationship with him and Independent Mortgage Store in the future.

L. D.

My partner and I have sought the services of Gerry at the Independent Mortgage Store for the purchase of two properties and his knowledge, responsiveness and attention to detail made a complicated process simple and streamlined. The other staff including Luke and Laura have also been very friendly and reassuring throughout the process. Very happy with the quality of service we received and would recommend!

J. A.

I have used Independent Mortgage Store twice now for brokering a mortgage. Lewis was responsive and happy to answer any questions at all whilst guiding my partner and I through what can be a difficult process. Would use their services again and wouldn't hesitate to recommend.

P. M.

I have been a customer of the Independent Mortgage Store for more years than I care to remember. Starting with my ‘first time buyer mortgage back in 2000, Paul and his team took me by the hand and guided me through every step of a process which back then all seemed very daunting and grown up. Over the years, the team have guided me through a number of tricky ‘Buy to Let’ mortgages, allowing me to build up a significant property portfolio. At every step of the way, all of the team were professional, efficient and most importantly value for money. By clearly explaining all my options in jargon free words that even I could understand, I felt confident in making informed choices; choices which have saved me money over the years. With my latest mortgage this year, Paul and the team were invaluable. When solicitors and banks, to whom I was paying thousands of pounds in fees, were dragging their heels, it was the Independent Mortgage Store who fought my corner, driving the whole house buying process through to conclusion. Paul and all the team really went above and beyond the call of duty and without their tenacity, the deal would have undoubtedly fallen through. Don’t hesitate for a minute more – go with the Independent Mortgage Store, it will save you money and sleepless nights.

L. M.

I’m a first time buyer and this is maybe the easiest 5* review I’ve ever wrote. Lewis Campbell at IMS was absolutely brilliant from start to finish, he actually made the process of applying for a mortgage enjoyable, and I can’t recommend him highly enough. I had spoke with many other mortgage advisors prior to speaking to Lewis, but was sold on the excellent customer experience from the moment I made contact. Lewis was friendly, informative, had lots of different options to present, and wasn’t pushy at all. When it came to making an offer on a property, Lewis was there to guide me through each step of the way, was great on his follow up and keeping me informed of any changes. Lewis even advised me against offering on a specific property due to potential issues further down the line, which I’m forever grateful for his input there (and for saving me what may have been a lifetime of hassle), and believe this type of service really sets him apart from the competition! Thanks again for all of your help Lewis!

R. H.

Lewis Campbell at the Independent Mortgage Store was brilliant at organising my mortgage. He was extremely quick, knowledgable and optimistic in attitude, which made a potentially stressful experience stress-free and all happen so easily.

K. K.

I can only say the best things about Paul and Lewis and Independent Mortgage Store. Responsive, professional and quick! Plenty of patience to work with someone who has never dealt with UK financial service products such as a mortgage. I can wholeheartedly recommend them.

R. E.

We have just moved into our new house. As first time buyers the process was made as stress free as possible. The team at the mortgage store especially Paul and Laura set out the process and steps of what was happening with regular updates and checked in to see how things were progressing. Thank you so much. Brilliant. Would recommend to all house buyers. How it should be.

R. G.

Brilliant mortgage advice and service from Lewis Campbell at Independent Mortgage Store, highly recommend, and will be back to seek more when the time to renew comes around. He listened to our needs, conducted great research, not just initially, but actively reviewed and saved us £££'s against market rates. Thank you!

b. w.

Independent Mortgage store was recommended to me by a friend and I'm very glad I chose them. Lewis Campbell looked after me all the way through, regular updates, quick responses and sorted me a very good deal. I couldn't be happier with the whole process and have already recommended them to friends. 1st class service all the way through!

S. K.

Lewis was always cheerful and happy to help. Super responsive to calls and emails throughout and simplified the confusing process of getting a mortgage.

N. M.

As first time buyers, myself and my partner were nervous and thought we would be stressed throughout the process of buying our first home but Paul was absolutely amazing. At our first appointment we were greeted and welcomed into the Independent Mortgage Store where we were made to feel comfortable and relaxed. Within our appointment Paul spoke us through and explained in detail every step of applying for a mortgage and was a fantastic help. The team work fast and were great with keeping us updated on what was happening behind the scenes. With a huge thanks to Paul and Lewis, buying our first home wasn’t so stressful and nerve wracking after all! I highly recommend using the Independent Mortgage Store.

I. M.

We have had an excellent experience arranging our mortgage through Lewis at the Independent Mortgage Store. Everything has been explained very clearly at every step of the process. Lewis has always been available to answer any questions and has made the process very smooth and stress-free. Would highly recommend Lewis and the Independent Mortgage Store!

A. K.

I have been using The Independent Mortgage Store since 2015. Very competitively priced, and I have always received excellent service. I used to find applying for residential and rental mortgages very stressful with endless hurdles to jump, but I can now leave it all to Paul and his team. They tackle all aspects and if/when there are issues, I can rely on Paul to resolve them. They have also in the past got me good deals on insurances.

E. H.

Currently undergoing the process of buying our first house, I am so glad I stumbled across this company. Dealing directly with Lewis, he has been professional, friendly and incredibly responsive throughout. Any questions we had were answered, usually, within minutes. He advised us on a solicitor, which helped massively when we had no idea where to start. Not only has Lewis handled our Mortgage application successfully at a great rate and with cashback (even during COVID!), he has applied for the Governments First Home Fund on our behalf AND has helped, when required, with life insurance and income protection quotes should we wish to take it out. He has acted completely impartial when advising us and wasn't pushy at all. I have recommended Lewis and this company to all of my friends who are currently looking to buy a house, and when our fixed rate is over we will most definitely be utilising Lewis again.

J. C.

I can highly recommend Paul and the team at the Independent Mortgage Store. I received excellent service, in terms of expert knowledge, prompt and efficient responses and all done in a friendly and reassuring manner. Remortgaging can appear daunting yet Paul and the team helped me navigate the process with ease. A truly top team so I am happy to recommend to All, including friends and family and I will certainly be a repeat customer.

K. M.

Lewis has been excellent throughout my mortgage experience. From the first phone call we had together he was supportive and eager to find me a great mortgage deal. I am a first time buyer and Lewis has been very patient with the many questions and uncertainties I have had along the way! Very knowledgable about the market and products on offer. Would highly recommend.

S. P.

I would highly recommend using the Independent Mortgage Store. From our very first house we have always used the Independent Mortgage Store to arrange our mortgages. They are extremely helpful, knowledgeable and take all the hassle out of finding the best deal. This would have been enough to keep us using them but when an error occurred the day before moving that threatened our purchase, Gerry worked his magic and managed to save everything. I can’t think of what would have happened had we been dealing with it ourselves. It was only through having the right knowledge that the error was rectified and we cannot thank Gerry and the Independent Mortgage Store enough.

d. p.

The mortgage store have helped me with mortgage transfers many times; Gerry with the last couple, and have saved me money every time. The most recent reduced my repayments by 20%. Gerry knows his stuff, was professional and friendly, with no complications as he took care of everything; Definitely recommend.

T. C.

Cannot recommend this company & Gerry highly enough! Gerry has helped us with every aspect of the mortgage process from start to finish!! Making the whole process smooth and easy to understand. We have used the company a couple of times now and wouldn’t hesitate to use them again in the future .. Thank you very much for all your help! The Cox Family

F. R.

Lewis assisted me through the process of getting my first mortgage, which I expected to be complicated having moved only recently to the UK. Instead, the whole experience was very smooth, he was always clear and available if I had questions, and I'm very excited to be moving in my very own apartment soon!

B. D.

First-time buyer and no idea what I was doing. Lewis from the Independent Mortgage Store took the time to explain everything and answer all my queries, including the (probably) stupid ones. Besides not having a clue what I was doing, I frankly also didn't have the time or the inclination to read up on the process and hunt for mortgage deals myself. This is where a service like the Independent Mortgage Store pays off: they do it all for you and present you with the best deals for your particular situation. Additionally, they will be in touch again in two years' time to help out when it's time to re-mortgage! As they say, a Lewis is for life, not just Christmas! 🤣

J. T.

Paul was extremely helpful and very knowledgable when dealing with my mortgage. As a first time buyer I was a bit daunted with the whole process and he managed to make it all go smoothly and kept me in the loop the whole time. He also got me a very good deal and I would certainly use them again in the future.

M. G.

Incredibly quick and easy service. Highly recommend and will definitely use again. Lewis dealt with all issues making it the easiest mortgage application possible.

B. M.

Lewis at the Independent Mortgage Store was really helpful and informative, he made arranging a mortgage for the first time a simple and stress free process. I’d definitely recommend him to anyone looking for a mortgage advisor, especially first-time buyers like myself!

F. P.

Another top class service from the Independent Mortgage Store, with less than 36 hours from original request to offer on a new mortgage issued. I can't think Paul enough for his quick turn around and sourcing the perfect deal. And a big thank you for Laura for phoning personally to let me know the offer was in and getting the paper work off to me. A small team but with the biggest personal touch in looking after their clients. Well done!

M. H.

Lewis was extremely helpful and secured us (both self-employed) the perfect mortgage deal for us. Friendly and professional throughout, I would highly recommend his services.

P. M.

Gerry and the team at the Independent Mortgage Store were brilliant, I thoroughly recommend them. They explained the full process of applying for a mortgage, and took me through all of the options. The application itself was quick and easy; and they are prompt at replying to phone calls and emails. Gerry's easy going and laid back nature made the whole process seem like I was having a chat with my pal, rather than applying for a big scary mortgage! Can't speak highly enough of the whole team, great value for money and they take a lot of stress out of moving home.

J. R.

We have used the Independent Mortgage Store on a number of occasions over the last few years, both when organising an initial mortgage and for subsequent reviews. Gerry has been so helpful in explaining all our options to help us get the mortgage that suits us best. He is friendly, professional and prompt in all his correspondence, and we have been more than happy in the service we have received. Have recommended to several friends and family members, and would happily recommend to anyone.

J. B.

I was very happy with the assistance provided by Lewis - he found a great deal according to my requirements, guided me through the process and brought it to the successful conclusion! Thank you, I definitely recommend recommend the Independent Mortgage Store!

J. M.

We first used the Independent Mortgage Store in 2013 to buy our first flat. The team are incredibly friendly and helpful and genuinely care about the outcome and long term progress of each purchase. We have subsequently remortgaged with them multiple times and each time we have had all our options clearly explained and the advice has been excellent and well tailored to our needs. I would not hesitate to recommend their services and have done on a number of occasions to our friends and family.

N. L.

Paul McGowan and his team at the Independent Mortgage Store are highly professional and have found me really competitive mortgage products tailored to my circumstance during lockdown. Paul kept me fully informed throughout the process and I would not hesitate to recommend his services.

J. M.

I wish to extend a HUGE thank you to the team at the Independent mortgage store, Paul, Laura, Lewis and Gerry. My personal circumstances changed drastically in January 2019 when my husband passed away within a three week periods after a most unexpected illness. Being left on my own, I wanted to move from the city to the country, closer to my daughter and her family. I was told by other brokers that I would not be able to get a mortgage as my main source of income was from my late husbands pension. I felt very deflated. For some reason I contacted the above team and within a few days my mortgage application had been accepted by a very well known lender. As my circumstances were a bit different, Paul pulled out every stop, putting my case forward to the lender. I did have to almost bare my soul to them, though the team were wonderful and I always felt at ease. I’m so delighted to say that I move into my brand new home in the country at the end of February 2020. I would recommend Independent mortgage store to anyone, especially with more complex situations. They have made this happen and I am thrilled. Thank you a million

E. M.

Lewis has been an instrumental help in securing me my first mortgage. I am a single first-time-buyer, and this was an emotionally difficult time for me. Lewis treated me as a human, and offered an intimate walkthrough of the mortgage and insurance process. He made time for my questions and quandaries, and turned what was my insurmountable objective into reality. Thank you. Euan M

R. P.

Thank you to Lewis for all his hard work for helping me get a fantastic mortgage deal, he is professional, and very responsive and kept me consistently updated with my application, I would recommend Lewis and this amazing team for their dedicated team support and expert knowledge, to help me get a terrific mortgage! Thank you so much! Sara

C. B.

Lewis was a delight to work with and took the time to explain the process to us first time buyers. Very friendly and professional service with quick responses to any questions. Would highly recommend the Independent Mortgage Store for any first time buyers.

A. S.

I highly recommend Lewis from Independent Mortgage Store! He was very helpful through the whole process of my mortgage. Everything he said was clear even complexities of paperwork! Everything was completed quickly, professionally and in very friendly atmosphere! Couldn’t find better mortgage broker than Lewis!

S. H.

Sound advice and excellent service. Paul and his team work really hard to make sure everything goes smoothly and their long experience really counts. I also found their support invaluable at a stressful time and would wholeheartedly recommend the Independent Mortgage Store to anyone.

R. L.

I'm a first time buyer. Gerry was very helpful! He explained the mortgage process/products very well which allowed me to understand it more. Everything has gone through smoothly and I'm surprised how quickly it took for me to get my formal offer. Lewis was also great as he kept me up to date with my application. Definitely recommend!

S. P.

Just used Independent Mortgage Store for a new mortgage application. They were recommended to me by a friend and couldn’t be happier with the service received. Enabled me to consider different options to fit my needs and took the hassle out of the application process completely. Mortgage offer agreed and in place very quickly! Couldn’t recommend highly enough

F. W.

I first went to the Independent Mortgage Store two years ago. I recently returned and I can highly recommend the company because of the excellent service that I have received from start to finish. I am very satisfied with my new mortgage thanks to Paul and Gerry.

G. J.

We are very grateful to Paul & staff for arranging a mortgage in an extremely challenging scenario. Paul & Laura successfully achieved a mortgage for our son, enabling him to buy his first home. We can't thank the Independent Mortgage Store enough and would recommend them wholeheartedly.

E. W.

Paul and his team are very knowledgeable, professional and excellent to deal with. I have used them for more than 20 years and they always strive to get us the best mortgage deal. I would not use anyone else.

A. W.

I've been using the services of The Independent Mortgage Store for over 20 years now. Paul, Laura and the team always provide personal, excellent and professional advice and guidance throughout the mortgage process and associated services. With many years of experience in dealing with every scenario, not only does this take a lot of the stress out of the situation, it also matters that they care and work hard to seek out a deal that suits you as an individual. They are also able to provide clear, professional advice and options. This time around, we encountered quite a few issues along the way in our buying process (thanks COVID!) but Paul and Laura both really went the extra mile to sort things out and make it all happen. I know that ours was not an easy case to deal with on this particular occasion which only goes to highlight how important it is to use a professional company with a long track record of experience and good service. Thanks again to Paul and Laura for all their help. I have no hesitation in recommending the services of The Independent Mortgage Store.

J. C.

We had a stressful time a few weeks ago when another broker who had promised to get us a deal quickly and easily came back with nothing. He had just wasted 7 weeks of our time. We called up the Independent Mortgage Store and spoke to Gerry who was immediately reassuring, clear and honest. He said he was confident he could get a deal for us in 10 days and 10 days later he had! We can’t say how grateful we are to Gerry for all his help. Thank you!

S. C.

I have recently used Paul at the Independent Mortgage Store and I am more than happy to say that the level of service I received was fantastic. No question went un-answered and explained well. Regular contact throughout the whole process made my transaction so easy.....and I saved money!! Would highly recommend this company.

l. t.

Paul and his team have been a fantastic support to my family and I for many years. I have now bought and sold two properties in Edinburgh and Glasgow. With Paul’s support, I have secured excellent mortgage rates and received invaluable financial advice. I would only consult Paul on any additional properties purchased in the future. My friends and family- who each have varying degrees of financial stability and credit history- have all benefited from Paul’s support and advice. Thank you again to Paul and his highly effective team.

P. A.

I have tried a few different mortgage advisors over the past 15 years but I have never found one like Paul, who really spends time to get to know my situation and remembers me year after year. The advice I received has always been really solid, supportive, and consistently patient as I ask 300 follow up questions! Couldn't recommend more strongly.

K. T.

I had a great experience with this company. I was helped by Lewis who was fantastic from start to finish! He was so helpful and was always in touch with any updates that came along the way. Being a first time buyer I had lots of questions - Lewis always went above and beyond helping/keeping in touch and made me feel at ease throughout the process. Would highly recommend!

C. D.

Thanks to Paul, Gerry and the team for great advice and support. They made our home purchase straight forward and took away some of the stress. They are always friendly and professional with outstanding service. I have recommended Paul and the team to many friends and will continue to do so. Many thanks for another grand job!

P. H.

We have used Paul's services twice now the most recent being a fairly complicated product transfer and I cannot commend Paul enough for his diligence on our behalf. It took several weeks to process but Paul kept us up to date throughout, the level of professionalism we experienced would be hard to match and the way he made a complicated process simple for us to understand was excellent. Nothing but praise to offer and we would recommend Paul's services without hesitation, you will not be in better hands!

R. M.

When we approached the Independent Mortgage Store, we were beginning to lose hope about being able to move forward due to a few issues that had cropped up. Not only were we treated with respect and understanding from the beginning of the process, but Gerry was fantastic to deal with, and kept us in the loop at all times as to what was happening. First class service, honesty, and a willingness to deal with bumps in the road marked them out head and shoulders above others we had talked to. Would highly recommend, especially to those whose situations don't tick the usual boxes for a straightforward mortgage application.

G. H.

Thanks to Paul and the team for helping my partner and I source a mortgage for our new home. Great advice, super efficient and very personable. You kept us informed and at ease - would highly recommend!

T. D.

We were first time buyers with unusual financial circumstances and the help we got from Gerry and the team significantly reduced the stress of making our purchase. We are confident that our mortgage is the best buy for us, and we'd recommend the Independent Mortgage Store service to all.

D. M.

Brilliant service from Paul and his team at the Independent mortgage store. Great communication & guidance, quick & responsive service. They sorted our new mortgage out super fast.

L. W.

We had a great experience arranging our mortgage with Lewis Campbell from Independent Mortgage Store. Lewis went above and beyond to help us and was always on the end of the phone when needed. I would recommend them if you are looking to arrange a mortgage.

A. M.

I have used this trusted and extremely professional mortgage store for 20 years and wouldn’t use anyone else. Gerry has arranged a residential and buy-to-let mortgage this week not only finding great deals at considerably lower payments, but making the process so easy and pain free. Gerry leaves no stone unturned when it comes to finding the right rate or product and manage to do so in a friendly, prompt and caring manner. Over many years, I have had the best professional advice for the right product for my circumstances. I have received excellent rates for my main residence and buy to let mortgages. My family and friends now use IMS and will continue to do so for the foreseeable future. Look no further than Gerry at IMS for professional, expert advice from the best in the business!

A. P.

The independent mortgage store have been getting me the best mortgage deals for over the last 10 years. They went over and above when I got my first ever mortgage as I had no experience. Would highly recommend the independent mortgage store.

F. M.

Paul and the team made getting my first mortgage quick and easy, despite needing a fast turnaround - nothing was too much trouble. Great advice on lenders and rates, and Laura was really helpful liaising with my solicitor to provide documentation to them quickly when needed. I'll be back at the end of my fixed rate!

D. M.

A massive thank you to Paul and the team at Independent Mortgage Store. The service he has provided in organising our mortgage has been second to none. We were on a tight timetable to secure our mortgage and Paul and the team went above and beyond to ensure our mortgage was arranged timeously. He kept us in the loop every step of the way and whenever we called there was always someone at the end of the phone to speak to. In a world where you phone services and are put on hold or passed from one automated voice to another, this, was absolute gold. Can not thank Independent Mortgage Store enough I will definitely be using their services again and will be recommending them to everyone I know.

S. B.

Paul McGowan has been my go -to mortgage adviser for the last 28 years. I don't move a muscle on the property market without running things past him first. His knowledge is immense - buying, selling, investing, mortgages, best thing to do with what you've got -he's all there. What I especially appreciate is that his business is truly independent with no hidden agenda - his advice is for You and Your circumstances, he is not sales driven. If it's not in your best interests to buy a product, then it's No Sale. I have referred friends to him - always satisfied with the advice they received.

h.

Best customer service I have received in a long time! I would just like to say a massive thank you to Gerry & Laura for making buying my first home so easy. As a young first time buyer, I really did not know where to start. Gerry made the process completely painless & always stayed in contact. I have saved around £160 in my monthly payments & I am delighted! I cannot thank Gerry enough! I would definitely recommend if you are looking for advice & especially for a first time mortgage as this can be daunting. Thanks also to Laura who kept me updated in the mortgage process. Will defo be using the service again in the future! Thanks again!

N. H.

I have used The Independent Mortgage Store for 20 years and recommended to many friends over the years! Paul's depth of knowledge is exceptional and his friendly nature always makes things easier. Laura is a credit to the company and again, very pleasant to deal with. I would never go anywhere else.

J. l. J.

We were delighted with the way in which Lewis handled our mortgage application. The service Lewis provided was friendly, efficient, and professional, and Lewis himself was always quick to respond to our queries.

A. F.

Myself and My Girlfriend used Independant Mortgage Store to help us in purchasing our first home. Our advisor was Paul and he was amazingly helpful and profesional, he had great knowledge and really helped us understand all the complex parts of mortgages and property buying. From walking in the door we were made to feel welcome and comfortable and the staff were very friendly. The whole daunting process was made a breeze by Paul and we will certainly be back in the future.

S. A.

I contacted the Independent Mortgage Store as I was looking to purchase my first home and needed all the support that I could get! Paul and Laura are both incredible! Paul was able to find me the best deal to suit my needs and kept me posted every step of the way which I needed as I was unsure of timelines/paperwork etc, what a tailored service! Laura went the extra mile over and over again. When situations did arise they were both very quick to advise me on my next best steps and I am very grateful that they made this process easier for me. I did not feel alone in this journey, I felt supported the entire time. Thank you both for everything...couldn't have done it without you both x

V. E. H.

Gerry has been our advisor for 4 years now an he is absolutely amazing! He has managed to help us navigate house moves, mortgage renewals, insurance needs and more! I can't recommend him enough! Thanks again Gerry and the whole team!

C. E.

The team at Independent Mortgage Store are wonderful. They helped us get our first mortgage a few years back and have helped us again this week to save money on our mortgage. I couldn't recommend them highly enough!

J. D.

I have used the Independent Mortgage Store several times now and they have been great. We recently moved home and they went above and beyond what they had to do. I would highly recommend them for anyone looking for a home or BTL mortgage. They make the process so much more simpler.

c. r.

We've had an excellent experience with Gerry and staff at the Independent Mortgage Store and we're now happily living in our new home. Ours was a fairly complex application, but the patience and solid advice from Gerry got us a great deal (including what proved to be very useful advice in selling our old home). Gerry also helped sort out some hiccups with Natwest that went over and above the call of duty. Really appreciated and we have already recommended you to some friends. Thanks again from Mr and Mrs Ross and the kids!

A. G.

Highly recommend the Independent Mortgage Store. Lewis provided an excellent and professional service in finding a suitably competitive mortgage that met my needs

b. N.

We highly recommend Paul McGowan at the Independent Mortgage Store. Over the last two years we have approached more than five mortgage advisers looking for assistance. Our situation was pretty unusual as I am a Engineering PhD student on a stipend and my wife has only recently become a self employed vet. We are also using the First Home Fund. Where as one mortgage adviser laughed us out of the office and another had never heard off a stipend, Paul took these challenges in his stride and worked really hard for us to get our first home. We are extremely grateful for his diligence and could not recommend him enough. Look no further, you have found your mortgage adviser. *This recommendation especially applies for those on a PhD stipend*

D. R.

Can't praise (or thank) Gerry enough for all his help in getting our mortgages sorted out. He made a fairly complex situation very easy to understand and helped us through every stage of the process.

I. M.

Had my mortgage for my first property arranged back in 2013. Great service from the staff, helped me through every step of the process and made it completely painless. Have just had my home remortgaged recently and used Independent Mortgages again. Again, was completely seamless, after only an hour of filling out paperwork everything was sorted. Have managed to now save over £100 per month on my new mortgage thanks to their guidance.

R. J.

Paul and Laura have been my mortgage brokers for twenty years now. They've helped me with regular mortgages, student mortgages, guarantor mortgages, self-employed mortgages, additional borrowing, buy-to-let...you name it! They are professional, helpful and friendly throughout what can be a stressful process. I would never go anywhere else and wouldn't hesitate to recommend them to anyone. Thank you Paul and Laura!

V. K.

We've used Gerry multiple times in the last few years. He knows his stuff, we always get a good deal, works quickly and is great at explaining any details. Highly recommended.

P. G.

I was struggling to get meaningful and quick responses from my previous broker so I rang IMS and dealt with Lewis. He was extremely responsive, very quick in getting my application completed and within a couple of days I have secured my loan. Highly recommended.

M. W.

Despite it being a lockdown, Lewis has done a wonderful job to help us get a mortgage for our particular circumstances. Great communication, very professional and very thorough. Thank you Lewis.

C. C.

My friend suggested that I visit the IMS when trying to arrange a mortgage for my first home. Gerry, my broker, was fabulous. He held my hand throughout the process and gave me great advice, the solicitor he recommended was fantastic too! From start to finish it took 7 weeks for my purchse to go through and I can't thank Gerry enough! Thanks again for all your help!

a. m.

A fantastic and very efficient service. Lewis was excellent processing my mortgage in around 10 days

C. D.

Gerry provided a phenomenal service. He was incredibly helpful at every step of the process and when we were having problems with the lender late on that almost delayed the purchase Gerry stepped in and spoke to the lender to sort everything out. I would highly recommend and will certainly be going back here when it is time to remortgage.

C. C.

Fantastic experience setting up my mortgage with Lewis. He accommodated my hundreds of queries wonderfully with continuous communication, always making sure I was in the loop. Would highly recommend.

M. M.

We needed to arrange our new mortgage quickly. Paul and his team provided excellent guidance and advice, helping us organise a great deal in a short timeframe.

d. a.

We had excellent service from both Paul and Lewis. We were kept informed every step of the way and had a really excellent service. It was well worth using this broker as they were incredibly knowledgeable and helped us navigate a really complex market. Would highly recommend.

J. K.

Gerry has been key with the development of our buy to let business, personal mortgages and life insurance cover over the years. Very knowledgeable and always available to provide solutions - thank you.

R. D.

First mortgaged through Paul at the Independent Mortgage Store more then 20 years ago. Their advice - and the mortgage deal - has stood me in good stead since and I would happily recommend Paul and his team.

D. C.

I urge anyone who is looking for a mortgage to use IMS. I was provided IMS contact details through a family member after I had a terrible experience using another mortgage broker. This other mortgage broker (who will remain unnamed) took 6 weeks to process my application only for it to fail the week I was supposed to move in to my new home. I then contacted Gerry from IMS who was understanding and empathetic and didn't make any unnecessary promises but was quietly confident that he could get me a mortgage but perhaps not prior to the end of the week. If not for a mistake on my part in giving an incorrect email for an employer the mortgage would have been processed in time but thankfully with an extension agreed with the seller we now own our new home. I can't thank Gerry and the team enough! Thanks from the Connolly Family

K. T.

Been going to Independent Mortgage Store for nearly 10 years and would not go anywhere else. Top class every time and make what could be a stressful time so manageable. Highly recommend.

M. J.

Brilliant, bespoke, profissional service. We have had six mortgages organised over the last five years via Paul and his team and the level of professional service has been impeccable.

J. H.

Would like to thank Paul and his team for making buying my first home so easy. I was expecting this to be a stressful time but Paul did all the hard work and made the process simple, fast and easy to follow along with a friendly, relaxing atmosphere with each visit. I'll be back for a remortgage in a few years.

R. D.

Lewis made a difficult process very easy. This is especially helpful since I am a contractor.

D. K.

First time visit to The Independant Mortgage Store. I met with Gerry and recieved fabulous service from him. He spent time finding and explaining the right mortgage for me. Great service and is highly recomended.

M. B.

I phoned the shop to get some quick info about a first time buyer mortgage and spoke to Lewis. He was very eager to help, confident and answered all my questions. Have a bit to think about but will be back in touch

A. S.

Great service once again from Gerry at the Independent Mortgage Store. Very helpful and efficient and managed to get me a far better deal than I was on so I'll be saving some money.

K. O.

I would like to thank Gerry and his team for making buying our first home so easy. I thought this would be very stressful however Gerry did all the hard work and made it all so simple, fast and easy to follow. The full process was seamless and he made everything so relaxing for us. We will be back to remortgage in a few years.

N. J. F.

Paul and the team are fantastic to deal with. Honest, straightforward and money-saving advice. If you want a truly independent choice of mortgages, and sound advice, this is the place to go to. Highly recommended.

F. V.

I highly recommend Independent Mortgage Store. Lewis kindly guided me through the whole process, was responsive to all my questions and provided a very professional and efficient service.

S.

Highly recommend the team for all things mortgages! They made the whole process straightforward and I really felt like any question I asked (no matter how basic) would be answered in a helpful , respectful and best of all personable way. High quality service and a team of people I am confident will always do their best to get the best deal for their customer! Thank you all again! Sara & Conor.

M. M.

Paul and his team couldn't have been more helpful and professional. They provided useful advice, quickly and clearly which made the process of buying so much more simple. We were very happy with the service provided and would definitely use in the future.

L. A.

Brilliant local business! I could not recommend the team at the independent mortgage store enough. There communication for start to finish has been great and very informative and professional. Thank you again! Luke

I. S.

Paul McGowan has helped me with my mortgages and re-mortgages more times than I can remember over the last 20 years since the year 2000. He has saved me thousands over that period. Always a pleasure to deal with Paul.

L. R.

Went to Paul to help get some information and advice as I am a first time buyer. He was very helpful and explained my options in a very clear and understandable way which allowed me to make an informed decision on whether it was time to buy a house. Very good experience.

J. C.

Paul was brilliant when buying our first house! Kept us up to date the whole time and 2 years after emailed us to remind us to change rates! Saved us money! Thank you!

P. L.

Paul McGowan was able to handle our unique situation quickly, professionally and with genuine care. I highly recommend them not just for their ability to find the best deals but the thought and personal interest they invest in your needs.

A. C.

Very happy with the service provided by Lewis and the Independent Mortgage Store. Very friendly, professional, prompt and knowledgeable. Highly recommended.

E. M.

We have used Gerry at the Independent Mortgage Store multiple times and we have always received the best service. Could not recommend highly enough.

C. S.

I just bought my first flat. I expected the process of finding a suitable mortgage to be drawn out and stressful, but It really wasn't - everything went smoothly and Lewis was very helpful.

D.

I was happy with this place. Good service provided by Lewis. Always available to answer any questions and provide advice. I feel like I got the best mortgage deal possible.

R. M.

I have gone to Gerry and the team at Independent Mortgage Store since 2015 and they have been fantastic. Knowledgeable, transparent and always help you save money.

V. D.

Staff are knowledgeable and friendly. Went through all the options and made sure I was comfortable with the approach taken. Throughout the process the team were on hand to deal with queries and would respond promptly. Due to Covid the process was all done remotely (although I have been in the office previously) but this was straightforward. Fees are all very reasonable. Would recommend to others.

m. m.

My wife and i have just bought our first house and were really impressed with the service from this company, Gerry Hughes was a very calming influnece and talked us through the whole procees and was there every step of the way. he couldn't do enough to help and we would recommend them 100%.

E. O.

Supported all the way from start to finish, the Independent Mortgage Store helped me get a mortgage with a less than ideal scenario! Couldn’t be happier! Thanks to Paul and the rest of the team.

H. M.

An excellent mortgage advisor service that we have now used to get 4 successive mortgages. Transparent and friendly service, couldn't recommend highly enough!

S. F.

Paul has been looking after my mortgages for the last 18 years and never fails to give the best advice and support.

M. P.

Polite, professional, quick and easy to chat with. Wasn't a problem getting Lewis on the phone to talk things over and he always clarified everything in detail. Would recommend.

C. M.

Fantastic first class service. Needed my mortgage arranged express and received the most helpful and genuine support from Gerry at the independent mortgage store.

K. L.

The service was great. Our advisor, Lewis Campbell, kept us up to date and was in regular contact, and we feel we got a very good advice.

D. H.

Paul and team helped me with my buy to let. Outstanding service and helpful, unbiased advice. I can see why this team has a great personal reputation.

L. W.

Paul is amazing to deal with. He always replies quickly and offers solutions to any queries we give him. Outstanding company.

s.

Amazing service from this small local independent company. Professional service and smooth mortgage transaction.

J. R.

I have been with Independent Mortgage Store for a number of years now, I would recommend Paul & his team to anyone, they will talk through & look to see what mortgage best suits you, They are very helpful

C. P.

As a first time buyer everything was quite daunting at the start but Lewis explained everything step by step and made the whole process a lot clearer. Quick responses and very professional service.

S. D.

Great deal, organized quickly, glad IMS reminds us when it's time to review and get a better deal. Paul & Co. are thoroughly recommended.

R. T.

Have only ever used the Independent Mortgage Store and cannot recommend them highly enough. Great service.

J. W.

Very quickly and professionally sorted out my slightly unusual mortgage requirements and got me a great deal!

J. H.

Another great meeting with Paul, helped me greatly as a first time buyer and now with my new mortgage, I've highly recommend him to friends and family

F. M.

Lewis kept us in the loop at all times and didn’t overload us with any unnecessary info. Would recommend to everyone!

l. h.

Lewis the gentleman I dealt with was absolutely brilliant in every way. I would strongly advise anyone to use this company in every way, thankyou for your professionalism and support.

S. P.

I have been a client of the Independent Mortgage Store for over 15 years and cannot recommend Paul and his team strongly enough.

J. B.

Excellent friendly service, kept me well informed throughout and made moving house a very smooth process. Would definitely recommend!

L. B.

Lewis has been fantastic, very responsive and professional and given great advice. Made the process easy and hassle free!!

C. D.

Buying my first property and Lewis could not have been more helpful and understanding. Great service and I would highly recommend.

D. 5.

We only had telephone meetings due to Covid but Paul and his team were super helpful and delivered a fantastic servce. Many thanks

S. S.

Gerry was great, got me the deal I wanted very quickly and was always on hand for advice.

A. W.

Great service and helped us with our first foray into the market. Cheers to Lewis and the team

A. G.

I would like to thank Lewis Campbell as the whole mortgage process went very smoothly. Very professional and happy to answer all the questions.

M. R.

Lewis was friendly and efficient

A. S.

Professional, offer clear advice, approachable and always get back to you, knowledgable and easy to deal with.

A. M.

Really professional and friendly staff who couldn't have done more to get me on the property ladder! I would definitely recommend and use again in the future.

D. H.

Extremely helpful and always on hand to answer any question, no matter how small. Definitely recommend.

L. A.

Great service from Gerry 👍

P. M.

Paul and his team have performed a minor miracle for me and in super fast time. I can't recommend them enough.

B. G.

The best company to help with remortgaging your home. All the staff are hard working and friendly.

P. R.

Quick and easy - managed everything remotely through lockdown and saved us £4K per year.

D. H.

Thanks for all of your advise and help in securing my mortgage. It was assuring to know that your recommendations are completely impartial.

C. Q.

From start to finsh this company was helpful and obtained an excellent rate for our home.

G. L.

Fantastic service from Gerry and his team. Would 100% recommend. Thank you!!

M. W.

Excellent help in getting a mortgage especially as a self-employed person.

E. P.

Fantastic service and very highly recommended.

N. S.

Excellent service. Quick, efficient and always find a good deal.

A. C.

Excellent, friendly and efficient service.

A. C.

seamless process with friendly staff recommend them to everyone I know.

M. M.

great service over a number of years - recommended !

R. J.

Great service

J. M.

(Translated) The Independent Mortgage Store has been recommended to me by a person who, thanks to Paul, has the most favorable housing loan I have ever heard of. Therefore, with full confidence I gave away my housing loan, which had relatively unfavorable conditions, in the hands of Paul and his team. Our meeting and formalities did not last longer than 15 minutes and I left the Independent Mortgage Store with a loan that would save hundreds of pounds a year. I know that my next visit will result in even better credit conditions. Professional, fast and effective service and very friendly atmosphere - I recommend! (Original) Independent Mortgage Store został mi polecony przez osobę, która dzięki Paulowi ma najbardziej korzystny kredyt mieszkaniowy, o jakim słyszałam. Dlatego też z pełnym zaufaniem oddałam mój kredyt mieszkaniowy, który miał relatywnie niekorzystne warunki, w ręce Paula i jego zespołu. Nasze spotkanie i formalności nie trwały dłużej niż 15 minut i opuściłam Independent Mortgage Store z kredytem, dzięki któremu zaoszczędzę setki funtów rocznie. Wiem, że moja kolejna wizyta zaowocuje jeszcze lepszymi warunkami kredytowymi. Profesjonalna, szybka i efektowna obsługa i bardzo przyjazna atmosfera – polecam!

D. H.

E. D.

M. A.

J. M.

E. C.

S. M.

C. M.

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