Reviews of Questor Insurance. (Insurance Broker) in Maidstone (Kent).

Questor Insurance

32 Reviews

21 Comments

Insurance broker

Insurance broker

Third Floor, Riverside House, 40-46 High St, Maidstone ME14 1JH, United Kingdom

Description

Information of Questor Insurance, Insurance broker in Maidstone (Kent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Questor Insurance

Reviews of Questor Insurance

J. F.

I should state from the start that my claim was settled. However, it was an awkward process. Whenever I take out insurance, I normally check what I am covered for and not the minutae of the Ts&C and claim process. Be aware that the company requires all the usual documentation along with either a repair invoice or a matrix of charges from the Car Hire company. Not an easy thing to do once you return home.

E. S.

System was easy to use to upload the information, they were very clear on what information was required, and once i uploaded the final repair invoice the money was paid within a couple of days. Fantastic, will use everytime now.

p. s.

Excellent hire car policy that actually works if a claim needs to be made!

D. O.

The proof of any insurance is always about how they behave when you make a claim (rather than how easily and quickly they sign you up). I have had excess car hire insurance with Questor for over two years. On a recent trip to Italy, I scraped the underside front bumper of our minibus. Questor (through Orchard's admin) needed a formal invoice from the rental company but have paid out in full with no fuss. Therefore I highly recommend them.

A. P.

I have been more than sceptical with purchasing full cover from Questor as I had a few bad experiences in the past with a few other car and health insurance companies. Thus, when I scratched a rental car in Italy I thought “ok, this is it, I am in trouble”. However, despite my concerns, after having provided all the documents that were needed the refund has reached my account in 5 days. Very impressive, Great job. I have recommended Questor to all of my friends who are attending my wedding in Italy this June.

M. H.

I have been with them for 2 years now. They always offered me a great affordable service, I unfortunately had to claim once after using Green Motion to hire a car (A now recognised fraudulent excess company). The service was quick and covered everything that I was charged. I highly recommend them

G. F.

I have used Questor for several years and always found them to be massively more competetive than taking the rental company's option (especially the annual policy). This year I needed to make a small claim for 'alleged' tyre damage and Questor staff responded swiftly and settled the claim promptly. I have recommended them to family and friends who have all had similar experiences.

C.

Great business highly recommend. Unfortunately had to make a claim and processed very quickly

P. N.

The chat operator Mark was a great help and prompt. Many thanks

C. J.

Paid my partners claim. However it did take 5 weeks for the claim to be settles. We have been using them for the past 2 years and have received excellent customer service.

P. C.

Best way to avoid car hire insurance rip off.

T. G.

Excellent experience with Questor this review based on having to amend the policy and make a claim, not just buying the policy.

R. L.

Very helpful staff and easy to find a suitable policy.

A. B.

Had to cancel at the last minute and they were very helpful and understanding given our situation

k. k. b.

Great product. I went with car hire excess coverage policy.

A. C.

Does what it says on the tin 😉

J. B.

Glad I bought cover from questor!

D.

Excellent

C. B.

Great company, polite staff

J. D.

(Translated) Very good insurance for rental vehicles. highly recommended (Original) Muy buena aseguradora para los vehículos de alquiler. Muy recomendable

s. e.

Contact

Photos