Reviews of The Mortgage Pride Ltd. (Insurance Broker) in Stoke-on-Trent (Staffordshire).

The Mortgage Pride Ltd

60 Reviews

60 Comments

Insurance broker

Mortgage broker

Environment House, Werrington Rd, Stoke-on-Trent ST2 9AF, United Kingdom

Description

Information of The Mortgage Pride Ltd, Insurance broker in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of The Mortgage Pride Ltd

Reviews of The Mortgage Pride Ltd

L.

I cannot recommend The Mortgage Pride Ltd enough. I found them via a Google search after looking for a local company to assist with my remortgage. After a long and painful process with my current bank I thought a remortgage was not going to be possible, but as a last ditch attempt I decided to contact The Mortgage Pride. I am so glad I did, from start to finish Steven and Tracy have excelled all my expectations, my remortgage completed today successfully and the whole process from start to finish was super quick and super easy. Alongside the remortgage Steven has worked with me to find suitable income protection insurance and life insurance and helped me to complete my Will. Again this was completed so quickly and easily, Steven really takes his time to explain and find you the best quotes. Thank you to The Mortgage Pride for always keeping me up to date and for all your hard work. I would recommend you to anyone

E. M.

We can’t thank Steven enough for his help and services over the past 5/6months, helping us to prepare and gain a mortgage to buy are next family home. We have received an excellent service every step of the way and Steven communicates everything to us as soon as he has any updates. This isn’t the first time Steven has helped us with our mortgage as we met whilst buying our first home 7years ago and it definitely won’t be last. We wouldn’t hesitate to recommend Steven to anyone. Thank you!

L. W.

Absolutely amazing. I can’t thank Laura and her team enough. From start to finish they went above and beyond to make sure everything ran smoothly. They are all very friendly and helpful. We were kept updated throughout the whole process and they we’re all ways there to solve any complications promptly. I totally recommend the mortgage pride they are brilliant at what they do.

L. E.

From the first telephone call to the end product, Steven and Laura were very supportive and friendly. They talked through every step of the remortgage process in an easy, straightforward way, so I never felt uneasy or confused. Very pleased with the end product and would recommend their service completely. They have spared me months of confusion and hassle. Thank you again.

T. B.

Laura & Steve were so patience with us, took us nearly 2 years to get our first place. They were always prepared to re-explain things to me after I’d asked for the tenth time. They had everything in hand at all times and filled us with so much confidence that we had our mortgage secure so we knew exactly what we could and couldn’t not afford.

J. M.

Wouldn't hesitate to recommend Steven and Tracy at the Mortgage Pride. They have taken what is now quite a long winded process in terms of application and simplified it with an excellent online document portal. Having experienced negotiation with the lenders out of your hands is a great relief and advice has been excellent.

K. W.

We first met Steven when we were buying our house five years ago. When it was time to remortgage, we decided we wanted to extend our borrowing to complete an extention and we didn't know where to start ! I did a quick Google search and found out Steven had set up 'The Mortgage Pride' Steven is always professional and responds to our questions and queries really quickly. We feel confident that he has found the best mortgage for us in what feels like a mind field of interest rates and and product fees !!!! He completely took the stress and hassle out of this process and is always happy to help, he is extremely knowledgeable and explains things thoroughly. I would always recommend Steven and The Mortgage Pride if anyone is looking for guidance and help through this process. Thanks Steven, see you again in five years 😉 .

S. H.

The Mortgage Pride provided us with excellent advice and gave us the support we needed throughout our home search, through to securing a mortgage offer and beyond. Steven was always on hand to answer our questions and explained things in detail - very friendly and knowledgeable advice means great service was received. We will not hesitate to use Steven & The Mortgage Pride again in the future and greatly recommend them!

m.

I would like to say a very big thankyou to the mortgage pride especially Laura who has gone above and beyond for me over the last few months. Laura has always been happy to answer any questions that I have had. I can't explain in words what she has done for me as she has been truly amazing throughout my mortgage application. And it is a very big thank you to Laura and the mortgage pride that today my house has completed and I am now the owner of my own house. So if anyone is looking for a mortgage broker or any other advice or help with financial advice then this company should be at the top of your list, but even more so they should be the only one on your list as they are just perfect.

J. B.

Came to these guys knowing nothing of what I needed to do or how to proceed, Steven talked me through everything made sure I understood and sorted me with the best mortgage deal he could. 15/10 would absolutely use again 👌.

S. N.

Today we received an amazing phone call from Steven to say that our mortgage had been offered on our forever home. With my partner being self employed and myself on maternity leave, we thought obtaining a new mortgage would be next to impossible! Well how wrong were we! With the help of Steven he proved that infact we could obtain a new mortgage and with great ease as well! From the first email Steven has always been responsive and professional. We did all our appointments by zoom call at a time which was convient to us. I think both of our calls went on to around 9pm which was no problem at all to Steven as it what worked around my partners long working hours! Overall he made the whole experience seem so straight forward. We sent all of our documents over to him and it is clear how much experience he has as he was able to tell us what the mortgage people would question on, and what additional documents they would need. We can't thank you enough and would 100000% recommend anyone to use Steven for a quick and easily mortgage process !

B. H.

We have just received our mortgage offer after help from the mortgage pride. Stephen has been so helpful right from the first call with him, he is extremely knowledgable and gave us all the advice we needed to get the best mortgage for us, as well as navigating any problems we came to. He always replied promptly and went out of his way to accommodate our appointments to be after I finished work. Laura has also been really helpful in advising us on our solicitors. Thank you!

l. V.

Right from the very start the very first conversation I new that the Mortgage Pride was the company I wanted to help guide me through my first mortgage application. Laura has been the one dealing with my application and its been such a pleasure to have such a professional lady for business and personal advice across this hole adventure. She as been honest, straightforward and always kept me updated with any information I need to take on board. I know that in the future Laura & Steven will be on the end of the phone or other media platforms to answer any questions i may put to them. Laura hasn't just sorted the mortgage application but also relayed off great information with regards to insurance policies which believe me I never thought about doing but the conversations that have been exchanged really made me realise how important life insurances really are when taking on a mortgage, but once again this was not my stress as the Pride did all this for me. I personally recommend this duo to make your future property applications/remortgages or even just advise. Hand on heart you will not be disappointed. Thank You Laura & Steven

L. T.

Being first time buyers, we didn't have a clue of where to start with the mortgage process. We contacted the Mortgage Pride and never looked back. Laura has helped us to understand every step of the process and has removed a lot of the stress that comes with it. Laura even helped us when submitting our offer and continues to support us through our journey. We highly recommend using the Mortgage Pride for all your mortgage needs.

S. K.

I started to work with The Mortgage Pride about 6 month ago. I must say they are very professional and efficient. If you want a financial broker that goes the extra mile to get you what you want then they are the people to go to. Steven is very friendly and informative, working with him doesn’t make you feel like just an ordinary client, with Mortgage Pride you will feel special and supported all the way. I didn’t have much clue when i wanted to get my first mortgage but they have been with me every step of the way. Highly recommend them and a big thanks to Steven for all his effects and support.

N. S.

When we first approached The Mortgage Pride we didn't have a clue what we were doing. We were looking for someone who would take the time to explain everything we needed to know about getting a mortgage and buying our first home. The reviews speak for themselves! In our search we approached other mortgage advisors who sent us long forms we didn't know the answers to the questions to and other things which helped us immediately rule them out! The Mortgage Pride was different. They took the time to speak to us, understand our situation, our questions and our concerns and explain everything very thoroughly- we're still in the process of buying our first home but we've received our mortgage offer and certainly wouldn't have got this far without the help of Steven and the team!

o.

Recently had our mortgage application accepted with thanks to Steven (and Laura). very helpful throughout the process and made the minefield of information as clear as possible for us first time buyers. My partners type of employment status (graduate scheme) posed a tricky situation for lenders who were reluctant to make an offer but Steven managed to find a deal for us that matched our needs. Thank you The Mortgage Pride.

N. S.

What can I say? Laura has been absolutely amazing. Me and my husband started our home buying journey last year and after we were told by another mortgage advisor that we wouldn't be able to get a mortgage whilst I was on furlough, we decided to contact Laura after my parents had recently bought their home with her help and we're so happy we did! From day 1, Laura has been so professional yet friendly, encouraging, knowledgeable and so helpful. To us, we feel like she's gone above and beyond to find out answers to any queries we've had, keeping us up to date with everything along the process and giving us so much advice and recommendations. She has been super flexible working around us on some occasions when we've had busy schedules too. We've had some hurdles along the way with two properties not working out for us but we're almost at the end now and I just want to thank Laura (and Steven) so much for being there for us and helping us buy our first home together. We really couldn't recommend the Mortgage Pride enough. Thank you for everything x

a. r.

I emailed Steven and he got back to me within 24hrs to see how he could help. Having not a lot of experience in this field I had a long list of questions that I wanted answering. Steven informed me this would be no problem and we set up a zoom meeting. Even though myself and husband are not looking at buying until next year, Steven still offered his services. We felt comfortable taking to Steven and felt he was very knowledgeable about the kinds of mortgages we could afford and answered all my many questions. All of this cost us nothing as the costs of covered by the company. We will not hesitate in calling The Mortgage Pride again in the future once we are in a position to buy.

d. w.

Excellent service and great communication. Dealt with my remortgage and new purchase with speed and professionalism. Would highly recommend The Mortgage Pride

c. w.

When first approaching the Mortage Pride we didn’t have a clue about getting a Mortage. Steven was very friendly and was always at hand to answer any questions we had. He explained everything in detail and gave great advice. We received a brilliant service and will not hesitate to use the Mortage Pride again in the future. Would definitely recommend !

K. R.

Steven helped us remortgage our house and we were able to complete this within a month. From the start Steven was professional, knowledgeable and very helpful and no question was too silly. We talked through the different mortgages that were available and which would suit our circumstances best. Due to the pandemic we had to arrange all our video calls over Zoom and Steven was happy to arrange the calls to suit us, even in the evening. We would most definitely recommend Steven and Laura to any other persons looking at mortgages.

j. t.

Absolutely fantastic company. Used The Mortgage Pride as my mortgage broker when buying my first house and both Laura and Stephen were incredibly helpful and supportive throughout. I would definitely recommend The Mortgage Pride to anyone buying a house or renewing their mortgage!

J. M.

The mortgage pride are superb, they took all the hassle out of applying for our first mortgage. Steven and Laura have both been friendly and supportive even after our hundreds of questions! I cannot recommend them enough

A. E.

Having just arranged a mortgage through The Mortgage Pride I would like to say that Steven is extremely knowledgeable in the field he works in. He was able to find a mortgage that matched our needs perfectly and we are extremely pleased with the service we received. Many thanks for all your hard work!

S. H.

Fantastic service from Laura, from the first meeting up until completion. Very knowledgable and as a first time buyer made us feel very comfortable about the prospect of buying our first home. A great service all round, would actively encourage getting touch with The Mortgage Pride Ltd.

S. S.

Steven helped us to get a mortgage last year and he was brilliant from start to finish. It was a very stressful time for us until we got in contact with Steven and he took all of the pressure off us and got us exactly what we needed. Very professional and very knowledgeable. Recently contacted him again about other mortgage queries. I would always recommend his services and will contact him for all my financial questions. Very trustworthy and always makes time to speak to you, you never feel rushed he talks through every detail so that you get a full understanding of whats involved. Had to talk over the phone due to current circumstances and he was able to speak to us in the evening at a time to suit around our work pattern. Highly recommended. Thank you Steven.

J. W.

I first requested Laura's expertise back in 2018 when I applied for my first mortgage, and I am currently using Laura again to look at my remortgaging options. Laura's friendly, comprehensive, and meticulous approach puts my mind completely at ease. Her knowledge and experience is second to none, and any questions or queries I have are dealt with promptly either by telephone or email. Nothing is too much trouble for her, and Laura is happy to arrange any calls/meetings around my schedule. I would absolutely recommend Laura and The Mortgage Pride Limited, and will use their services again in the future.

L. E.

Laura and Steven helped us with the purchase of our first home, from the first meeting Laura was there every step and made sure we understood everything and went out of her way to make sure everything went as planned and answered all those questions we had. fast forward 12 months since our purchase and Laura is still there answering all our questions and checking in with us. Laura made us feel comfortable and nothing was too much and was that friendly voice/face in such a stressful time!

L. H. F.

I needed to get a mortgage to buy a relative out of the house i was left in a will, however i was 50 and never ever had to do this kind of thing before and to be honest i wasn`t looking forward to doing it. My sister got in touch with The Mortgage Pride Ltd and explained the situation, a zoom appointment was made , inside i felt terrible and worried, however i need not have been, within 30 seconds i felt has though i had known Steven for a long time, he was very understanding, very welcoming and very very knowledgeable, everything was sorted within a few days and i can not recommend these enough, everything was explained in a way i could easily understand. Thankyou Cal Murphy

N. W.

I have been to Stephen for my first time buyer mortgage back in 2019 and he was the first person I called when looking for further advice on mortgage options this year. Stephen is prompt, efficient and knowledgable & always tries his best to find the best solution for your needs. I will be renewing my mortgage again with him in 2022 and can’t thank him enough for the help he has provided!

M. A.

Steven sorted everything out and kept me well informed with every aspect of buying a house. As a first time buyer I was confused and a little overwhelmed but the mortgage pride helped make sense of everything that was going on and what was next to do. Thanks to everyone 👍

C.

As a First Time Buyer, I was walked through the entire process step-by-step. Therefore, resulting in a favourable mortgage offer.

M. P.

This is the second time we have used Steven Lyons of Mortgage Pride to arrange a mortgage. The money saved means the service more than pays for itself, and Steven handles the whole process professionally from start to finish. Would definitely use Mortgage Pride again in the future.

G. L.

Steven was extremely helpful and professional throughout the process. Our circumstances weren't typical, but he worked hard to find us an excellent offer. We have nothing but praise for him.

L. B.

Steven was brilliant through our whole process, supportive and informative. He would get back to our endless questions without fail even until late in the evening, Steven always made the extra time for us to run through things we didn't understand. He made the long process easy. Thank you Steven.

J. G.

My husband and I recently got our mortgage offer thanks to Laura's brilliant help. The service was very thorough and everything was explained clearly throughout.

R. G.

Steven helped us through a very tricky process and awkward application. We couldn’t be happier with the end result. The time he spent on our application and available mortgages was first class and couldn’t recommend him to enough!

J. W.

Laura has been amazing has has worked hard to find us the best deal. Laura is always professional, friendly and committed to helping. Laura explains things in plain English making the whole process stress free. Highly recommended

p. J.

I first contacted Steven in 2020 when I thought I was in a position to buy but after a discussion over the phone about my finances we came to the conclusion that we should wait 12 months until my next year's accounts had been submitted and it was definitely the correct choice as now we have completed on the house and have enough in the bank for renovation thanks to the advice we received, I am self employed that made it a little more tricky and once we had our offer accepted we came across japanese knotweed in the neighbours garden that caused us problems but Steven dealt with it quickly and had us back on track with a new lender , 10 stars for value for money because definitely would not have been able to do what he's done for us , I can't recommend the mortgage pride enough you will not be disappointed I promise!

K. M.

Laura has fantastic knowledge of the housing market and gives experienced knowledge of what's the best mortgage for you. She helped me obtain my first home after liivng abroad for a number of years. Can't thank her enough.

O. T.

Couldn't be happier with them! Experienced, professional, passionate. They went behind and beyond to provide me everything I needed. 👏👏👏

L. M.

Steven helped us with 2 remortgages and we couldn’t be happier with the end result. Steven was professional, knowledgeable and very helpful. Highly recommended!

A. C.

Steven has been brilliant, very friendly and knowledgeable and always on hand to answer any questions. He has made this such an easy process for us and has offered fantastic service and excellent impartial advice. Would definitely recommend.

c. b.

Steven was with us every step of the way, always on hand, informative, very reassuring and at times went above and beyond to help us out to get what we wanted/needed. A very personal and professional service.

F. T.

Steven is amazing ! He spent 1 hour talking me through different options! I’m not even from Stoke but the recommendations brought me here and I was correct to be with them!

E. J.

Very professional ,friendly and great personality . Highly recommended ,needed help with the mortgage and later with the remortgage and it was all done in no time and always kept us updated.

S.

I was really impressed with the service I received from Steven at the mortgage pride, he was always available to answer any questions I had and he was professional and knowledgeable throughout the process.

A. W.

In response to our questions Laura and Steven provided information and help very quickly. They were clear, concise and patient. I would recommend them as they are keen to provide advice relevant to your requests and did not try to provide you with something you do not need. Thanks vey much.

A. S.

Laura made everything so simple throughout and explained everything in a way I could understand it, and kept me sane when the solicitors were being a pain. Thanks Laura.

E. O. S.

Steven did a great job of securing our mortgage last year. Thank Cyrus & Kate

A. L.

Expert advice and a phone call away to offer 5 star service. Quality care, professionalism and outstanding customer focus. As always Thank you Steven

J. S.

Could not be happier with everything, Steven was amazing and always happy to answer any questions I had...

M. T.

Steven is very professional he took all the stress from arranging and completion of my mortgage which came through very quickly I did not have to leave the house once thanks Steven

A. C.

Thx to Steve and Laura our big dream become a reality , very very helpful ,always there for you to answer all your questions and always ready to help no matter what!

f.

Steve goes out of his way to helpful during the mortgage application process.

a. l.

Good overall sevice. No hidden charges. Profesional and fast responce to any queryes

A. W.

Would have been lost without your invaluable and friendly help. We appreciate and thank you.

f. c.

R. L.

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