Reviews of Wren Kitchens. (Interior Designer) in Derby (Derbyshire).
Wren Kitchens
Unit 2b, Meteor Retail Park, Mansfield Rd., Derby DE21 4SY, United Kingdom
Description
Information of Wren Kitchens, Interior designer in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Wren Kitchens
Sunday
10:30am–5pm
Monday
9am–8pm
Tuesday
9am–8pm
Wednesday
9am–8pm
Thursday
9am–8pm
Friday
9am–8pm
Saturday
9am–6pm
Reviews of Wren Kitchens
V. H.
Highly recommend Wren for measuring (completely worth having them come out to measure accurately), planning, choice and quality of kitchens. Thrilled with transformation/modernisation of our kitchen so we now have increased storage and functionality as everything is in a more convenient place. After 3 months, kitchen still looks like new - cleans so easily; no scratches or marks on graphite sink unlike previous stainless steel one. Worktop leaves no watermarks. Quality of units far greater than other 'well-known names'. A couple of doors were damaged but easy to order replacements online; quickly received. used our own fitter, who commented on comprehensive plans and great labelling on boxes so easy to fit. Great service all round and great value for money - looks like it cost for more than it did!
P. T.
Excellent from start to finish. Only popped into the store whilst passing on a Sunday afternoon but booked survey whilst there. Surveyor was prompt and very detailed. Designer Nathan couldn’t do enough for us and offered multiple appointments to bottom out the final design but we only needed a couple before everything was finalised. After that the Wren app took care of everything else including keeping us up to date with delivery times. Delivery was on time and drivers were great putting down blankets as delivery took place on a wet January day. Fitted the kitchen myself and full fitting kit and instructions were included. No problems with quality over the past few months. Would highly recommend.
T.
Very covid conscious and made us feel welcome and safe during our design consultation. We had never bought a kitchen before and our designer was very kind in explaining the pros and cons of decisions we had to make. We are yet to have a fitting, but the service and price so far has been excellent. May go to a 5 star rating if this all goes well.
J. G.
Unbelievable, show room, have to say best in derby, clean, friendly, hosted water and cookies at reception friendly reception lovely brochure. Free parking 👍❤️5*
A. S.
First class from start to finish. Very helpful & informative suggestions to make the most of our new kitchen without being pushy. Fitters were first class, very helpful, professional & went above & beyond to make our life easier. Would definitely recommend Wren to anyone looking for a new kitchen.
A. R.
Bought a full kitchen from wren derby. Amazing service from first quotation,through design all the way to delivery. Top quality kitchen and so many options to choose from. Would highly recommend
l. b.
Purchased from Wren Derby in Feb, Had Nathan as our designer. He was really professional and had a great knowledge of product which really helped with our design. Nothing was to much effort for him. Kitchen is really nice quality and all delivered on time. I couldnt be happier with the service and the product. Nathan is a credit to your team as are all the other members of staff we had spoken to.
J. E.
Extremely helpful and knowledgeable staff. With all this modern technology now, being able to see your new kitchen in 3D is brilliant. Would certainly recommend them.
s. h.
From the first time we entered the store we didn't feel harassed and we made several visits before deciding on our choice. We were assisted by Lee our kitchen designer to make alterations and ensure everything fit into the space. The delivery arrived on time during the pandemic and fully adhered to social distancing. The kitchen was fitted without any issues and looks lovely. Thank you
D. T.
From design to completion of fitting of my new kitchen the service was professional, supportive and the finished product is absolutely stunning. The fitter arranged for all additional work to be carried out to a high standard. I highly recommend Wren.
J. R.
We were very pleased with the service we received from Wren Kitchens from the planning through to the fitting.
The fitters were very professional and kept us well informed and finished the installation on time
There was only one problem one of the worktops was damaged but one phone call and it was replaced quickly
Thank you Wren Kitchens well done 👍
R. P.
Planned kitchen, built units, delivered on time, such a fantastic service, contacted them several times after completion and their response was second to none. I dealt with the Derby depot and I would like to thank everyone involved. Our kitchen is perfect. This company is on of the best I’ve ever dealt with.
A. W.
Great service and layout. Fitters that fit the displays need to pay more attention. Stepped tiling, no colour fill in work top joints. Didn't fill me with confidence. The showroom should be flawless. Shows the customers they take pride in there work
A. B.
Friendly professional service from wren Kitchens
Plenty of options and styles with 3D viewing of your potential Kitchen made this a great experience.
During the installation the fitter noticed a slight damage to one of the cupboards doors ? Which wren Kitchens replaced straight away
Fantastic customer service.
Y. E.
Great experience right from the start the design service was amazing and loads of fun watching our dream kitchen come to life . The delivery was smooth and on time nothing damaged and once fitted our kitchen looked amazing would definitely recommend and shop there in the future x
H. M.
Tidy store and loads to choose from, but so many sales floor team we felt a bit of a moving target
S. W.
Absolutely brilliant from start to finish . Very knowledgeable and came up with a lovely design which looks great and a great price too. I would definitely recommend Wren kitchens
M. P.
The whole experience from start to finish was impressive and without hassle, even despite covid19 causing delays. The design process was great, especially viewing the kitchen in augmented reality at the showroom with the designer. Delivery of the kitchen was also impressive, really friendly staff who did well to get everything off the lorry in seriously hot weather. The payment plan and aftercare has been great, overall the experience of buying a kitchen was made to be pretty much stress free and without hassle. 32833976.
R. H.
Initially fantastic, I have had issues which have been resolved but its so difficult to speak to someone, I understand the current situation .my kitchen so far is beautiful, however some units which are generic and can be used in different situations there should be holes for the hinges and fir others maybe just 1 or 2 holes for screws or rods. The aftercare tho is really good to resolve issues
Z. B.
The staff is very helpful and professional. I just had my new kitchen designed and I could see everything with the VR technology. It was a great experience. Thank you so much 😊
L. F.
Really happy with my wren experience. The design team were fantastic. They were very knowledgeable and the whole process was very detailed to create the perfect kitchen. A special thanks to Lisa who was great at capturing what we wanted. The delivery process was very good and drivers very friendly. The only negative is that the cupboard doors were not packaged well so we had some chips but wren did replace them with no fuss. Hoping this was a one off and that the kitchen will last. Overall very happy and would recomend wren to anyone wanting the perfect kitchen
J. A.
Great experience from start to finish. The show rooms were well presented, friendly staff, no sales pressure and all aspects of measurement and installation happened on time.
K. B.
From start to finish it was excellent customer service. Jennifer designed the kitchen to fit and offered her experience well. The delivery men were fantastic stacked it well and were very friendly and polite. Kitchen looks fantastic only had 1 damaged door which was replaced within 24 hours. Great value for money.
G. K.
Fantastic experience from start to end. Friendly welcoming staff. Our designer was full of ideas and extremely helpful. The virtual reality room was paramount in our decision making. The delivery team were punctual and telephoned half an hour before arriving. There were no missing items. Would definitely recommend wren.
A. M.
Having experienced so much poor service and salespersonship in many kitchen centres, it was quite refreshing to visit Wren Kitchens in Derby this morning. They are not at all pushy, however friendly, experienced and knowledgeable staff are on hand to help if you ask for it. The showroom in Derby (which opened about 2 years ago) is huge and has lots and lots of well displayed kitchens for you to look at. The kitchen units come fully assembled too, so no flatpacks to construct - therefore cutting the price of the joiner you pay to fit your kitchen, as the job will be completed faster ! Well worth a visit.
A. S.
We found Wren kitchens to be great to deal with from design through to completion of installation.
Our kitchen is on the first floor as we have a town house. This caused no issues and there were no complaints due to everything going up stairs!!
Our installers were very helpful and did a great job, and clearly took pride in the job. Very happy customer!!
Order number 31648871
Adrian Sotheron
E. J.
Recently purchased our new kitchen from wren. We couldn't be happier with the whole experience. The kitchen is of high quality and the staff that helped us design and plan our kitchen were really friendly and full of knowledge. They even had entertainment for the children whilst we planned our kitchen. Delivery was fast and on time Nd delivered to a room of our choice in the house. After sales team were also brilliant. I would highly recommend wren kitchens derby.
Order 30884218
L. D.
Everything went really smoothly from start to finish. The virtual reality room is brilliant allowing you to see your kitchen come to life.It really gives you a good sense of how your kitchen will be. It was great for us as we were having some building work done i.e removing a wall and opening our kitchen up. Seeing it in VR was great to help us work out what we wanted where and we could really get a feel for how much space we were going to have when the job was completed. It was much better than looking on a computer screen. The delivery was good and on time and the delivery guys were careful. We didn't have Wren installers so can't review that. But everything else was fantastic everything fit as it should, and the whole kitchen is very good quality.
R. N.
Very pleasant experience. Didn't get our pants pulled down, and decent enough quality. Not had it installed yet so only commenting on experience so far.
V. B.
Went to plan my new kitchen. Well organised for the Corvid regulations. Saw Karen who helped me plan my kitchen. She was very helpful as I have never been in a position to do anything like this. Been telephone all ready to arrange a pre installation visit and arrange a delivery date. Great service so far.
A. R.
Great experience, Jen understood our budget and helped us find the right kitchen. Jen listened and answered our silly questions and wasn’t pushy. The showroom itself was very modern and felt much better than the competition (Especially the VR room that really helped us imagine what our kitchen would be like).
Order Number - 31941852
N. R.
Although the whole process from the start to finish took quite some time we could not fault the service we received. The delays were a reflection of how busy Wren are. Luckily we were looking to book in Jan and fit in the summer. We were well supported in the designing of the kitchen and when we changed our mind about any detail the team were very patient and helpful. We never felt pressured. Fitters were lovely and hard working. Wren liaised with all the workmen and templaters so we didn't have to project manage. Things that were outside of Wren's control did go wrong but they immediately did all they could to rectify the issues. Can't thank then enough for our wonderful new kitchen
P. C.
Being new, the Derby showroom is very impressive.
We bought our kitchen during a 50% sale and consider we paid a good price for all the units and all appliances.
The showroom staff were always friendly and helpful except we weren’t offered a second vr session where we might have picked up the one mistake in the design. However, everything was put right and we love our new kitchen.
T. B.
Fantastic service in every way from Wren. First contact in store was very professional and organised. Great design and ideas from Sonny. The amazing delivery service!
Kitchen was fitted ourselves and we have had no problems whatsoever
Would definitely recommend!
z. C.
From the moment we walked into Wren kitchens Derby we felt at ease & under no pressure from the sales assistants.
Although I had a good idea of how I wanted our kitchen to look the designers were helpful in ensuring it would be practical too.
We had quotes from B&Q, Howden’s & an independent kitchen supplier. We chose Wren as they were the only one who truly listened to what I wanted & the fact that they were cheaper was the icing on the cake!
D. B.
Although they were having to close to the public due to tier 4 restrictions they pulled forward our appointment and got it all done the same evening. I know there is an advantage to them to get the sale but the whole thing was a good experience and so far, very impressed with the service.
L. T.
Friendly helpful staff, great products, our kitchen arrived on time and the delivery tracker was useful and very accurate. Not had any issues what so ever. Really helpful customer service team. Great value, Thanks! (31988439)
R.
Came for an appointment for a kitchen fitting, the staff were all super friendly (Claire and Jordan, especially) also very patient and the units were very nice. They also have a VR room for you to visualise your fitting as you go through the process of designing your kitchen!
N. K.
From start to finish my Wren experience has been fantastic. Our new dream kitchen is beautiful and the quality is second to none. I would reccomend Wren to anyone considering having a new kitchen. Well done Wren one very happy customer. Thank you
I. M.
Wren are good only up until they have a contact signed and have your money... they wont even change the taps or door handles even when you have over 4 weeks for delivery once you have paid in full...
L. M.
Fantastic service from start to finish with Wren
D. B.
We have just had our new kitchen fitted and we are so pleased with the finished product.The design team (Sarah) were patient and knowledgeable and very supportive, delivery guys spot on and the fitters brilliant, highly recommend
M. “. L.
Needed a kitchen design, and I was impressed with the friendliness of the staff and the design I received, the only downside was the slightly high price
J. D.
A very good experience from start to finish. All personnel we had contact with, from sales to deliverers and to fitters were helpful and courteous. Everything happened when it should and most importantly we are very pleased with the end result!
M. P.
Impressed with the service at the showroom but I am concerned after reading some of the reviews about the after sales service
J. J.
Made the whole experience easy. Kitchen looks great. Kept us informed from start to finish. Good customer service. Listen to what you want from kitchen and work with you.
K. s.
Top quality kitchen product installed by friendly professional fitters of the highest standard 10 out of 10
C. S.
Superb showroom loads of kitchen examples and appliances …. excellent service...went in with my mum and was dealt with by Brian.... great knowledge.. and more importantly not pushy at all … really made me think that when I do want my kitchen I will definitely go back !!
s. b.
From start to finish everyone was helpful with the initial planning and frequent visits to make alterations
Good communication with regards to delivery times overall very pleased with wren and our new kitchen
Order number 31092568
V. S.
Huge showroom, giving some great ideas if you want them. Very helpful & pleasant staff.
R. A.
A warm welcoming place with great staff and really great prices. I personally bought my kitchen here and my girlfriend chose to work here. Designer Abbie is great, nice place to go. Couldnt reccomend higher.
R. M. “. C.
From the initial phone call, survey and meeting face to face, we just have good feedbacks for Wren's kitchen.
My Husband and I would definitely recommend Wren's kitchen..*****
A. C.
Very friendly staff and good
Prices.
D. L.
from start to finish the whole process was excellent , design , price delivery
truly the kitchen of our dreams
would recommend that any one thinking of a new kitchen give WREN a visit , you will not be disappointed
M. W.
Great selection, prices and so helpful. Def buying our new kitchen here.
L. C.
Great kitchens, great prices and staff really accommodating and helpful. Got my kitchen now and looks brilliant. Highly recommend wren kitchens
M. B.
Very happy with the customer service in store and post sales teams provided to ensure i had the kitchen i wanted, in a timescale to suit me.
E. D.
Friendly helpful staff, beautiful kitchens, recommend using their fitters to avoid installation problems
J. S.
Couldn't be happier with Wren, I'd recommend them to anyone wanting a beautiful kitchen with the easiest process.
J. M.
Friendly staff, not pushy sales. Easy to view and change your design. Good deals
K. P.
Brilliant service from start to finish. Special mention for Sonny in the showroom who was brilliant. Really pleased with the kitchen. 31776394
K. S.
Great ideas for new kitchen and good looking units but very pushy for a sale at a time that wasn't right for us.
S. N.
Great experience from start to finish. The “no quibbles” after service really stood out. Would definitely recommend.
C. K.
Beautiful showroom, amazing range of choice and styles, friendly staff and awesome design process including a virtual reality tour of ur new kitchen
m. f.
Expensive!!!!! Joking good service looking forward to our new kitchen.
J. A.
Nice kitchens and good customer service, but they a bit more expensive then other places even though they say they're the cheapest!
E. T.
Amazing showroom. Kitchen Designer very helpful and gave good advice
J. R.
Great service and fitter was great. One panel damaged but coming again this week to fit so happy with that
c. s.
Brilliant state of art showroom.
Came in at budget for what I wanted.
Colours I've still got to decide on.
J. F.
Excellent service Karen at Derby is definitely the one to see very helpful and a joy to be around 👌
A. B.
Very helpful and quick service
J. A.
Quality showroom Xavier easy to deal with ...a little expensive, but you get what u pay for
P. W.
Very helpful, and VR gives an excellent idea of how the designs will look
k. g.
Excellent service from start to Finnish would recommend wren to other people 100%
J. C.
Extremely helpful and friendly. Felt safe and well looked after.
J. O.
Friendly and helpful staff
R. J.
Brilliant displays but they seem pricey compared to other places
A. M.
This company is 1 of the best beautiful showroom and loads of choices everything ran smoothly
J. W.
Loved the 3d design and John was very helpful, thanks
S. P. B.
Great service from the staff at Wren Kitchens
e. o.
Cannot fault they team at the Derby branch, it was clear they knew what they were talking about helped us every step of the way!
r. j.
Top notch kitchen design by lee Keeling very please with the result
G. M.
Excellent showroom and staff are very helpful
C. S.
They were so helpful and patient :) couldn't fault them
M. Y.
Would definatly recommend. Excellent service. Quality fantastic
A. A.
Fantastic experience from start to end. Friendly welcoming staff.
k. n.
Best kitchen store by miles
D. J.
Very good service helpful with getting the most out of what we won't
T. K.
Good price for great quality kitchen units
j. c.
Great friendly staff couldn't be more helpful
K. J.
They were good.
M. K.
Excellent products and customer service.
s. b.
Very well organised and friendly
R. A.
Brilliant designer really knew what he was doing
J. C.
Overall a good experience and a very good customer service
M. S.
The service was excellent from start to finish
S. M.
Fantastic highly recommended
C.
Best kitchen place by far!
J. R.
Great advice and service
E. P.
Very courteous and helpful
m. m.
better than nottingham
K. J.
Very good and helpful
H. L.
Smashing service by Harry