Reviews of Wren Kitchens. (Interior Designer) in Norwich (Norfolk).
Wren Kitchens
Sprowston retail park, Salhouse Rd, Norwich NR7 9AZ, United Kingdom
Description
Information of Wren Kitchens, Interior designer in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Wren Kitchens
Sunday
10:30am–5pm
Monday
9am–8pm
Tuesday
9am–8pm
Wednesday
9am–8pm
Thursday
9am–8pm
Friday
9am–8pm
Saturday
9am–6pm
Reviews of Wren Kitchens
T. G.
Excellent design work from Dean Harper. Very thorough and very happy with final design. Delivery was very well organised and exactly on time. The delivery drivers were very good and everything was stored with care. Nothing was missing or damaged. The quality of the kitchen and appliances is excellent. We are very happy with our new kitchen!
K. B.
Wren kitchens are fantastic - cupboards built ready to install. so quick and great quality. Account handler designed our kitchen with ease and everything came through perfectly. Deliver drivers were great and placed into a set room in the house. Would totally recommend Wren kitchen if you are looking for a new kitchen.
i. n.
This is my second Wren kitchen (as I have moved house previously) The design experience in Norwich was very informative and Adam was very helpful. We had external builders fit our kitchen. We had a number of damaged cabinets and these were easy to re-order via the app. A couple of items took a few weeks to arrive and when calling the helpline there was sometimes a lengthy wait. Overall we are impressed with the service.
E. W.
Great service from James at Wren norwich, he expertly designed our kitchen and was always there along the way to help. Highly recommended. James is a superstar
C. B.
I recently went to Wren kitchens for the second time as good service previously. They helped us choose units and tip for our Island and could not have been more helpful. Quick service and delivery and I would not hesitate to us we them again
c. m.
Wren was A1 from the day we walked into show room the salesman Paul Lambert was very professional even with the Covid 19 virus he showed us all the kitchens and they have many after 2 hours we finally decided what was best for our size room.
We were sent a delivery date all arrived on time delivery men were very careful and every thing was well packed.
Steve Cooper the kitchen fitter was always on time worked throughout the day all ways cleaned up before leaving and did a very professional job.
I would definitely recommend WREN kitchens Our kitchen is amazing.
M. T.
We had a great service from Wren Kitchens with the whole experience from initial visit to final installation was perfect. Delivery was quick and we were kept constantly in contact regarding when everything would arrive. The drivers were great and unloaded everything carefully. We have two items, damaged which were quickly, easily and swiftly replaced with no hassle and little inconvenience. Would definitely recommend to all.
B. G.
Amazing place went to Norwich branch and Rhianna was so inspirational and new exactly what I wanted and was thinking. And to see it built right in front of you and then to do the virtual tour wow can't wait for it to be done now.
L. D.
Came here with my grandparents as they are getting a new kitchen, we saw Paul N. Can't comment on after sales but staff are welcoming and provide fantastic customer service with a great sense of humour. Professional yet comfortable, were not pressured. Even had a little children's section to keep any little ones entertained. Would love to go again and would definitely recommend.
t. f.
Top of the range kitchen from norwich shop. Very pleased. Installed my self but would say you need to be compitent. Fridge was broken but even though we didn't check it before the 28day dead line they still changed it.
D. L.
I have recently bought my second kitchen from Wren after recently moving. I wouldn't go with anyone else. Great customer service - we have used Dan both times, great after sales and superb kitchens to choose from! I absolutely love my new Milano kitchen! :)
S. S.
From the very start to the delivery, we couldn't be more happier with our new kitchen. It started with a complete measure up, which was 100% accurate. Our appointment in the showroom was absolutely incredible, we were very unsure of what to put and where in the kitchen and our designer came up with so many options, extremely helpful all the way down to the pricing. We were not pushed into making a decision and we had lots of questions after we left the showroom and these were promptly answered by our designer. A super quick delivery of our ready made units and the delivery team were on time, extra careful and very helpful. We did have a damaged unit, and this was quickly re-ordered and arrived just 5 days later.
The quality of the units is brilliant, and we are head over heels in love with our new kitchen.
We highly recommend wren to everyone, a brilliant service and fantastic new kitchen.
P. H.
The staff at Wren were unbelievably professional, friendly, welcoming and knowledgeable from the first time we walked through the doors until our new kitchen was delivered. The young girl on the door who greeted us and arranged a first appointment with a kitchen designer was lovely, remembering us each time we visited for further appointments. The designer Paul listened to all our requirements and turned our ideas into a dream kitchen, he was patient and easily adapted any change of mind and sizes and kept us up to date with progress on the order. The sale offers were amazing and the total price was lower than we ever imagined. Delivery was extremely quick, straightforward and handled with care. The quality of the kitchen and fittings are at a very high standard and we are so pleased with the finished kitchen. We did have the side of a cupboard delivered in the wrong colour so had to contact customer services, the mistake was put right over the phone immediately and another sent out very quickly. We would highly recommend Wren to anyone wanting to purchase a new kitchen and wouldn't hesitate to use them again in the future.
K. S.
Store is very well laid out. Very friendly and helpful staff. Very good value kitchens. Wasn't rushed. Infact we bought a kitchen there and then.
T. G.
Really pleased with our new Wren island. We didn’t need a new kitchen but wanted an island with some very specific requirements. The sales team were great, showed us our options and then designed us exactly what we wanted. Was great to actually see instore all of the different cupboard choices and finishes. The customer service right to the end was fantastic with our own designer making sure he dealt with us all the way to the end. Would definitely recommend and use again.
J.
Really can't fault this company for service and quality of products. We are so pleased with our kitchen which has transformed our home. The quality is excellent. Our designer was brilliant, he was always very patient and always happy to make late adjustments to our kitchen plan. Nothing was too much trouble. We had some items that were slightly damaged but this was quickly put right. We are now about 6 months from delivery and installation and it is still like it was when fitted. What l mean is none of the fittings etc are coming loose etc.. We feel this kitchen will last well. It was a sage colour from the infinity plus range. We did buy handles, silgranit sink and a dishwasher separate. However the cooker and fan we got from Wren as they undercut cheapest suppliers which is great. We installed most of the kitchen ourselves as l do a reasonable amount of Diy. However we got a tradesman to fit the worktop which was the correct decision no doubt about it. I would of messed it up and they are expensive to replace!
R. S.
Great staff no pressure and such a easy journey designing my kitchen from start till finish
D.
Look at a lot off kitchen company's for a kitchen could not find what I wanted and they did not do a home survey, finally went to wrens well what a difference could not have been more helpful arrange a home visit to see what we wanted,finalized that part ordered kitchen during the mean time while waiting for the kitchen they kept me up to date in case of any alterations to layout, and to top it all the kitchen come early what a bonus, delivery great all items were accounted for great service, and to top it two of my neighbors have had wren kitchens
S. H.
Great service from start to finish, our designer helped with suggestions and amendments as we went along were no trouble. Everything arrived on time with no issues.
E. W.
The showroom staff and installation subcontractors were all most knowledgeable and efficient. It's a small kitchen with a slightly unusual layout but they managed to maximize the space and I feel I now have much more storage in the same space. I'd have no hesitation in advising other people to go and see Wren Norwich.
A. D.
Beautiful fresh looking kitchen - service and installation great from start to finish and all done within a week. Really pleased with the finish and the lighting strips add that extra touch!
L. A.
We were really pleased with the kitchen we bought from Wren Kitchens in Norwich. We saw Paul Newman a number of times due to delays in our build and changes of plans. Every time was no issue and Paul was always pleased to see us.
The quality of kitchen received was excellent and it was really easy to order replacement doors on the app without any quibbles. We didn’t use Wren’s fitters but our fitters found it easy to follow the instructions and put everything in with no issue. We bought a lot of appliances from Wren as well and they truly couldn’t be beaten on price.
Overall it’s been an excellent experience and we would recommend them to anyone considering a new kitchen.
33246714
F. M.
We have been working with Adam Gowen on designing our dream kitchen. I can honestly say its the best experience we could've ever imagined. Adam was an absolute joy to work with, he dealt with all our queries, gave us great ideas and got us an absolute stonker of a deal! Could not recommend Wren and in particular Adam Gowen enough!
j. t.
My wife wanted a new kitchen so we went Wren to have a look and was impressed by the styles and quality of the kitchens so went decided to buy one.We had our own personal assistant/kitchen designer,Rachel,who was very good at her job and we weren't pressured in any way so we ordered our kitchen which was delivered on the date we chose and I proceeded to fit it myself as I had been a carpenter before retiring.Good quality units and delivered on time with an excellent after sale customer service.Would not hesitate to recommend Wren if you want a new kitchen.
L. L.
This review is for kitchen fitters Steve and Andy.They were professional and friendly putting my dogs and me at ease having stranger's in our home. They have done a really good job putting my new kitchen in, my kitchen looks lovely and it shows the care they have taken to ensure the kitchen is fitted to a high standard. Thank you so much Steve and Andy from Louise ( you fitted my kitchen week commencing 22nd November 2021).
C. W.
I recommend Wren Kitchens to ANYONE looking for a new kitchen/utility. They have so much choice to enable you to personalise your new room and the quality of the cabinetry and worktops are excellent. The design process is really simple and their surveyor double checks your plan on site to make sure it works for your space. You cannot beat the price or financing options either!
S. M.
Great design team, listened to our ideas and worked collaboratively with us to get the perfect kitchen. Easy delivery dates, fabulous quality service and product. Really pleased with the result, Wren couldn’t have been more accommodating or helpful throughout the whole process. Highly recommended
I. C.
Yes I'm having a new wren kitchen fitted. Have got the uniits in and there have done the template for quartz tops. So far all good.
S.
We had an appointment with Adam, who knew exactly what he was talking about. Done an amazing design for our new kitchen with plenty of advice on things we were unsure of. No pressure to buy and had lots of time for us. We since revised and made a small change to our design, looking forward to having it delivered next month.
C. R.
Great experience from start to finish. The designer was super approachable and helpful, listening to us and making sure everything we wanted was included. The delivery team were amazing and little details such as the fact that wren provided a longer length of wood than required for the worktop meant that my installation team could work around a slight error made by the designer and rectify the issue without any major problem. I really could not be any happier with my kitchen and the service provided.
A. G.
Had a design appointment in store today with these guys. Very impressed. Firstly very covid secure with one way and reduced numbers in store. Our design session was fantastic. Took us through all of the options and ensuring we get a fantastic kitchen with all of the features we need. Left the storecwith a smile knowing our kitchen is going to be what we want and need.
J. D.
Extremely pleased with the quality and standard of the kitchen that was installed. The installer was brilliant and made practical and constructive suggestions as he was completing the work and it was all finished within the specified period. I would readily reccommend Wren kitchens to anyone who wants a modern and practical workspace.
r. r.
Very professional service throughout, nothing was too much trouble for the staff during the whole process.With the discount offered it remained good value for money, cannot recommend more highly.
M. H.
We had a new kitchen designed and fitted.
They were extremely helpful from start to finish.
Any changes we required they were happy to accommodate.
The units were of a very high quality and the result was amazing.
Well done Wrens I would recommend you to anybody needing a new kitchen.
N. L.
Fantastic experience from start to finish with Wren Kitchens. Their designers ensured every little detail of our kitchen was taken care of. They’re not pushy salespeople in the slightest! The range of kitchens on offer is immense. Highly recommend Wren Kitchens.
F. R.
Friendly staff and so accommodating. I really enjoyed buying our kitchen here. There was no pressure or traditional sales pushing, they genuinely wanted to help us find our dream kitchen. Even when we said we had a small budget, they were able to help and ensure we still got what we wanted on budget! I liked the 3D imagery to showcase what the space will look like with the designed kitchen.
We also loved the coffee and biscuits - a friendly touch. Definitely recommend the service and the kitchens! We're very happy customers.
G.
Great range of everything from worktops to cupboards and drawers. Prices were really competitive, especially considering that the choice and quality was so good. We were really impressed with the service too- we were always greeted when we walked in and were always introduced to a designer within minutes. Once we started designing the kitchen the designer was so knowledgeable and helpful and responded to emails really quickly. The kitchen has been installed now and we are so pleased- overall we were most impressed with the fantastic range of options on display, so much more, and nicer, than anywhere else we looked.
C. R.
We purchased our kitchen from wren in Norwich. We were amazed of how many beautiful kitchens they had in the showroom. We found the kitchen that really caught our eye and we sat down with Danial Heather who made our experience simply amazing. He was so helpful, patient and nothing was a problem, he was professional and gave us his valid advise which was a great help. We are so pleased with our kitchen and the whole experience was just perfect. We highly recommend to anyone to purchase their kitchen from wren. And ask for Danial Heather he was excellent in every way.
P. M.
Firstly the showroom and kitchen displays are second to none. The experience from being greeted at the door to leaving with a complete kitchen plan was relaxing yet exciting. The choice of doors, worktops and accessories was amazing but the displays and the design print-outs showed how our choices would work together. Customer service was excellent from start to finish.
Secondly we received a site visit to double check dimensions and to identify any features within the room which might cause a installation problem. An impressive aspect of the overall service.
Thirdly the delivery of the kitchen was as arranged - on time and complete. The guys were friendly and very efficient getting everything from the front to the back of the (large) house. The units were exceptionally well packed with no sign of any external damage. I was surprised to find that the doors had already been fitted and could be removed easily without a screwdriver.
Finally, we installed the kitchen ourselves with the benefit of clear and concise instructions. It was a joy ..... everything was there ..... the quality of the units, tops, doors and accessories was first class. It looks absolutely superb.
In conclusion I can't recommend Wren highly enough ..... for design, choice, service and price.
J. M.
Great service from the team in Norwich with the planning.....very patient and understanding when we kept changing things! Once we placed the order it was delivered quickly and all the order and delivery staff were very helpful. Kitchen quality is great. We are very pleased with it. We used our own fitters and are delighted with our new kitchen.
S. A.
Great from start to finish. Had no pressure or nagging. Designer (Gary) was excellent and came up with some great ideas. After our third visit we finally had a plan which was our fault as we completely changed our design requirements. Kitchen arrived on time but with a few chips in a some panels. A call to customer service sorted that and we had new replacement panels within 48 hours. I enjoy DIY so I chose to fit it myself, and the plans and instructions provided were excellent.
Very Happy
J. G.
Great service. Very happy with the kitchen. Helped us with the design. Fitters were excellent. Not the cheapest but great quality.
S. G.
We ordered at kitchen from Wren Norwich branch - Michael Breame designed a fantastic kitchen for us, ticking all of the boxes! From there, the delivery was much quicker than we thought which meant that our building project was not delayed. There was some issues with damage to one or two of the fittings, but these were quickly rectified and replaced free of charge. We also added to the order after delivery and wren were able to send the additional product through swiftly.
We are now loving our new kitchen space and would highly recommend Wren Kitchens
J. W.
From the second my husband and I walked into the showroom we were given a first class service, tailoring the Wren products to match our requirements. The salesperson was very professional and soon was able to build up our 3D image of what our new kitchen would look like. We were delighted and placed the order. We knew exactly what day it was being delivered and were kept informed via text messages. On the day of delivery text messages kept us informed of more accurate times. When the lorry arrived the delivery men put each part of the kitchen exactly where we had planned it to go, thus saving us time in moving boxes around. Everything was fully assembled, there was no damage, except for a tiny dent in one corner, this didn’t matter as luckily it would not be seen. Everything was delivered as per order, nothing missing. We would use Wren again not only because of the good service and competitive pricing, but also because we were able to purchase all the appliances as well also at competitive prices thus saving additional time hunting around other stores. My husband is fitting the kitchen himself and has found the showroom staff very helpful with some of the technical details of fitting units etc.
M. F.
I've been very impressed with the service I've received. I had a problem with some kitchen doors and they
have replaced them and paid for the fitter. Emma has been most helpful and professional. I would.d definitely use them again.
T. S.
Good company to work for enjoy doing there kitchens always making sure you have everything.
J. W.
The kitchen was of good quality at a very resonable price, it was put into a property which will be rented, the new tenants were over the moon with it.
A. T.
The ordering process was easy and hassle free, the staff were brilliant and we did not feel pressured into buying anything we didn't want. The kitchen is very high quality and was fitted by a friend who found it easy to fit, he contacted customer services for a small issue and they were extremely helpful. We have a superb kitchen with the WOW factor.
A. S. (.
We decided to buy a Wren kitchen due to the amount of choice and the price. Very pleased we did. It’s a very smooth process. We are very happy with our kitchen. Very good quality units. The customer service has been excellent.
C. M.
Wren Kitchens have been superb to date. We live in a listed property so have to obtain a plan for the kitchen and get permission before we can install. Wren have not been pushy and have worked to our time frame which has been fantastic. The designer wanted to understand our preferences and worked tirelessly to show us different options to find the kitchen that would work best for us. The designer was also very honest about options available and didn't simply try and sell the most expensive options throughout but rather focused on selling what would work best for us. We were not rushed to make a decision whilst in the branch which was really important. All in all, a superb buying experience, tailored to meet our needs throughout.
M. R.
The service in store was great. No hard sales pushing just honest advice. We are happy with the price we have paid. Now we just need to see if the quality matches as we haven't had our kitchen delivered yet, but so far so great.
C. H.
The planning process was brilliant and easy to use. The staff in the Norwich branch were very helpful and took the time to go through everything. The initial delivery of the whole kitchen was great, no parts were missing. We did have to change one panel and when that was re-sent unfortunately it was damaged. It was easy to re order but unfortunately the time slots that we were given and how much notice we had to get back home were inaccurate. Aside from that we love our new kitchen amd have already recommended Wren to several people.
S. S.
Friendly and efficient. The whole process of getting a new kitchen was well explained and the prices are very competitive. Looking forward to when it gets fitted...
K. A.
We made an appointment online, and very shortly after we received confirmation of our appointment with Daniel Heather. Upon arriving for our appointment we were greeted at the front of the showroom, offered a lovely coffee and a really comfortable and spacious bright area to sit. Daniel Heather was professional from the outset and listened to exactly what we were looking for and came up with some great suggestions as to how we can achieve these or other things that we haven’t even thought of.
The kitchen is currently being fitted. It is of excellent quality very, very well packaged, protected and exactly what we are after.
Communication is excellent.
There were a few missing items but that is down to us requiring a special order of flatpack rather than fully built carcasses for one particular end of the kitchen due to ceiling height, however normally these items would be fully built and delivered with all the internals as they should be.
Well done Wren ! We have had a great experience.
S. L.
Really friendly and helpful staff, the designer came up with a brilliant design for our kitchen which is now light, modern and spacious, we have received so many compliments about it. The fitters we used were great having worked with Wren since 2012 they knew their stuff and everything fitted without any hitches (not that I was aware of). We also wanted to utilize another space which we just wanted the doors for and Wren were happy to supply us, so it all matched. The only downside is that the kitchen looks soo good, the rest of the house needs decorating to catch up with it. Would I use Wren again, yes but as our kitchen is guaranteed for the next 10 years, it won't be any time soon unless we were to move.
w.
Our kitchen was fitted almost a year ago and we are still very pleased with it, we have recently had a small issue with the sink unit and are waiting for this to be sorted out. Perhaps I should have done this review after this was sorted so as to give the reader a better idea of the backup service that can be expected. However Wren have not let me down yet, and I remain hopeful.
V. D. R.
We had a really good experience with Wren Kitchens in Norwich - our kitchen fitter Johnathan was exceptionally helpful and patient, and nothing was too much trouble. The price was what we had budgeted for, and at no point did we feel that we were being pressure to spend more than we wanted to, there was certainly no hard sell. He made it a much easier experience than we were anticipating.
We used our own kitchen fitter, so can't comment on that part of things, but the delivery was fast and went smoothly, and the only issue we had was a missing piece which was sent out to us within a couple of days. We're so pleased with the final result and wouldn't hesitate to use Wren again.
D. P.
Had our kitchen designed by Adam at the Norwich branch, we had two meetings with him and together came up with our perfect kitchen. The kitchen was delivered on the agreed date by 3 very helpful delivery men. We had no damaged parts whatsoever and the kitchen fitted like a dream down to the last millimetre of Adams plans. As a keen diy I found it easy to install and it looks superb. Well done Wren.
B. H.
Jorge the kitchen designer was excellent at making us feel confident in our choices of kitchen. He didn’t pressure us in anyway and listened to our requests doing all that he could to help. The quality of the kitchen is fantastic and we’re very happy with the finished products.
S. S.
Excellent company .... from kitchen design through to professional and skilled installation!
We were kept informed all the way and deliveries etc arrived exactly as scheduled
Any minor problems were dealt with politely and efficiently by friendly helpful staff
I would not hesitate to recommend them
C. B.
Order Number: 31748878
Thoroughly enjoyed the in store design service, having never purchased a kitchen before was made to feel at ease & the gentleman who helped us (Dean) was knowledgable & offered worthwhile advice.
Cannot speak highly enough of the Wren kitchen fitter (Lee), who finished all aspects to the highest of standards. Did have some issues with damaged goods however the fitter sorted replacements in a timely manner without us having to get involved.
Overall would highly rate Wren & the services they provide, would not hesitate to use them again in the future.
M. F.
We found the visits to our local Wren showroom and the service we received to be very good. We amended our order several times and the staff were always very helpful and accommodating. Some of the deals we received, particularly the appliance package, also seemed to be good value. The delivery was on time as scheduled. We used an independent contractor to fit our kitchen which saved a great deal of money from Wren's quote and were very happy with the quality of his work. However, he did encounter some issues with the plans drawn up by Wren, as despite sending 2 specialist measuring teams we ended up having to 'build out' in certain areas to make everything fit and were also left with a set of drawers that cannot open fully, as they collide with the handles of our oven, something we would have expected to be picked up in the planning process! We have now been using the kitchen for three months and it looks very attractive with lots of compliments from guests, however internally some drawer bases have already started to 'warp' despite having very little weight in them. Overall it seems to be of good quality but I would neither recommend or advise against using Wren based on my own personal experiences.
D. P.
We purchased a Kitchen from Wren Kitchens in Norwich, at the end of 2017.
The Kitchen Planner in the showroom was very helpfuil and made the process of planning and ordering our new kitchen very easy.
The Kitchen was delivered on the date promised, and was well packaged to avoid damage.
We were delighted with our new kitchen when it was fitted, and a year on it still looks as good as it did on day one.
We would certainly recommend Wren Kitchens.
t. f.
Unlike the sheds and other sparsly furnished kitchen outlets i found Wrens in Norwich a feast for the eyes .i just wished i had a house big enough to put all the displays in .anyway my wife and i had a really good look around we opted for the infinity range my wife chose that one as she didnt want any door handles.so after a home visit it was all measured and designed for us. Delivery was at the time of our choosing and was made easier by the excellent delivery team. The kitchen fitter loved the quality and it went in a dream.over the years i have had four kitchens fitted and a Wrens kitchen has been the best by far.
Well done Wrens.
c. t.
Excellent service from start to finish.
Tom Huggins in the Norwich showroom designed it for us. He had lots of patience and we were able to modify the design many times before reaching our final plan.
We fitted the kitchen ourselves and had absolutely no problems - the build quality of the units made everything so easy.
We would have no hesitation in recommending Wren kitchens.
W. W.
Our order for an extra item for the kitchen was dealt with exceptionally quickly and politely. There was no charge for the item and it was delivered as promised at 7.30 am!!! Brilliant service all round. Would not hesitate to recommend Wren in all areas including design, delivery, quality and choice. Very happy customers.
R. V.
Overall a very good experience. Staff were great, knowledgeable and very willing to help. We had to make a few changes to the original design, which proved to be no problem. The kitchen was delivered when they said it would be and everything was there, nothing missing or damaged. I fitted the kitchen myself and was pleased with the instructions, drawings and details provided by WREN. The granite worktops were supplied and fitted by J Rotherham, fantastic service and a perfect fit. Now complete the kitchen looks amazing, the quality really stands out. Very happy and would thoroughly recommend (based on supply only as I cannot comment on WREN's installation teams).
D. D. W.
Great in store service, but very poor after sales. We paid for the kitchen to come pre built, I would advise against this as everything had to be adjusted.
The overall kitchen does look amazing but PLEASE ensure you are FULLY satisfied with all decisions before you sign the final paperwork and not get rushed to complete-this is where we had issues.
K. B.
I visited many kitchen showrooms before purchasing my new kitchen, Wren were by far the most helpful. We had a limited budget, but expected quite a lot for our money. The wren designer produced my dream kitchen for the price we could afford. It is brilliant, we were a bit short on fittngs, and I rang Wren who dispatched them immediately with no fuss, Great service I highly recommend the whole team . Thank you Wren.
R. V.
I purchased a new kitchen from WREN and fitted it myself. I ordered it for a new house extension and had to change a few things with the design, which the guys at WREN were happy to do. The kitchen arrived when they said it would and everything was included, nothing was missing or damaged. On fitting the kitchen I found there to be plenty on screws, brackets and such plus instructions were very clear. I cannot comment on installations carried out by WREN but if you plan to fit your kitchen yourself then I cannot praise WREN highly enough. The end product looks fantastic. We did include granite worktops which WREN arranged to fit using J Rotherham. This all worked out great, they surveyed the fitted units and the worktops arrived about 1 week later and fitted like a glove. Overall highly recommended.
D. C.
Service in the show room and planning very good.
The fitter was a little slow n contacting us and arranging to come round for the profit visit.
During the fitting we had to do some of the small jobs that we thought he would do.
Fitting no was completed in 2 days .
We are very happy with the finish product and would recommend Wren to friends and family.
S. T.
My new kitchen is now in and it's amazing! It's been a long journey for me as my new building extension was put off numerous times. Wren has stayed by my side every step of the way. Adam, from Wren, helped us with design features and made very welcome suggestions. Steve, the kitchen fitter, was very friendly and professional. My kitchen is perfect. Many thanks Wren.
A. W.
Order number 28318692. We bought a new kitchen and found the experience to be very agreeable from start to finish. The kitchen designer was very personable and helpful and if anything cropped up along the way it was dealt with efficiently. Excellent customer service
E. H. (. W.
Some of the best service I've ever had. After my kitchen fitter fell ill, they extended the period I had to notify them of any damage. Then, when I reported a couple of damaged doors, a replacement order was arranged straight away. They refunded half of the price of my hob because it was scratched and also arranged for an engineer to visit my property to look at our noisy extractor. The thing is, we all know problems crop up and it's how you deal with them that makes the difference. Wren have done a sterling job and filled me with confidence every step of the way. I'm so glad I didn't choose anyone else. Thank you.
T. M.
Wren kitchens are a premium product and I am pleased that it kept up to expectations.
The salesman was knowledgable with plenty of good ideas. Delivery and service was very professional.
The product itself fitted together well and I now have a kitchen to be proud of.
D. R.
We bought a kitchen and appliances from Wren in 2017. The salesman we dealt with, Tom went above and beyond of what was expected to help design our kitchen. Once delivered, our kitchen sink was broken, but even this was swiftly replaced. The quality is the kitchen is brilliant and very please with our experience.
C.
This was started apparently by an ex mfi director. They have some nice displays and are aimed firmly at the retail customer with subbies doing installations. Their planning software is really rather good. When you add it all up you wont get good value but if you feel the need to get a kitchen on finance then maybe. I have had probably 25 kitchens fitted over the past 15 years and have found howdens to be the best price /long lasting kitchen combination. Flat packs never seem to last so well.
K. W.
A replacement fitting team did not fit the kitchen as set down in the plans. They did no tiling, gas or electrical work. The fitting of the ready made cupboards was extremely expensive for just 3 days work - about £7000. We'll see how long the cupboards last. Our Wickes kitchen lasted well over 15 years and was still going strong when we moved house.
S. H.
My kitchen is just what I wanted. From the beginning to the end I could not fault Wren. Our designer used all the space in the kitchen, and it seem's so much bigger (Adam). Our installer (Lee) was the best and strongly recommend him. Grant was just great adding power points where I wanted them. Customer service stayed on top on things and our tops arrived on time. Our number was 29929468
B. S.
Good customer service, sat down with a cafetiere of coffee and designed my kitchen. No change of design/mind was a problem, my kitchen designer was very helpful. Would recommend
F. G. H.
We used Wren for our units to fit out our extension for both floor & wall units etc and a Belfast sink unit (orders 30709846 & 30969688). From our initial contact through design (thanks to the enthusiasm of Nick J at Norwich) and ordering to delivery we have been very pleased with the service, advice and quality of Wren and would certainly recommend them from our experiences.
T. C.
Brilliant planning patient with us changing our minds etc held back the order until we were ready great prices and offers. Kitchen delivered on time 2 small pieces missing came next day was well packed and looks superb now it's fitted.
D.
Louis looked after us when we first entered the showroom at Norwich. We kind of knew what we wanted and Louis helped us get that kitchen. The service and support we received throughout was excellent and I cannot fault Wren Kitchens
S. K.
We visited wren Norwich as a oh well let’s see as we are here moment. Wow light, bright and welcomed at the door. Then we met Peter great man , friendly and help us through our kitchen design. Had lots of calls from Peter to ensure every thing was ok.
Great service would highly recommend with 10stars not just 5
C. B.
Wren kitchens at Norwich have a beautiful showroom, all the staff from sales through to delivery team are excellent to deal with, I would definitely buy a kitchen from here again my kitchen is looking fantastic tiling to finish so no photos yet but watch this space. Thank you for looking after me so well. Carol Brown NR11
C. E.
Show room was fantastic ,so much to choose from ,but very helpful staff guided you through every step,
Helping with your idea of what you want, making recommendations from there experience.
When you had decided they put your plan into action with no pressure
They then kept you up to speed with step from plan to fit .
Changes along the way no problems
.
C. H.
I originally choose Wren because it offered the type and colour of units and worktop we were looking for. We are also very pleased( and likewise our fitter,)with the quality of the units ,and the fact the worktop is all done on site.
The return visits and appointments with the Norwich consultants have been worthwhile
Wren kitchens really is a one stop shop
M. P.
I absolutely love my new kitchen! It’s beautiful and has transformed our house. Wren were great throughout! Thank you
M. T.
Really chuffed with my Wren kitchen. Purchased for a rental property. Got good VFM & really good design input from Angie in the Norwich store . Delivery was well communicated and timely with all boxes clearly labelled & well packed.
Wren were accommodating when I went back to alter my order.
Definately recommend.
J. G.
Thank you to Paul for his help with designing our kitchen. Our kitchen has now been fitted and we are so happy with the finished design. I would highly recommend Wren Norwich.
c. m.
Was very impressed with wren kitchens was taken round all there kitchens all questions were answered and the salesman was very polite and professional. Offered his ideas to mix in with ours. Felt like he had plenty of time for us.
T. W.
Staff - friendly, helpful and very knowledgeable!
Delivery - delivery took place when it said it would, the delivery men were efficient and very courteous although they did deliver a dishwasher that I hadn’t ordered.
Product - kitchen looks great, better than I imagined.
e. j.
We had quite clear ideas on what we wanted for our new kitchen and the designer helped us to create this.
Delivery was well organised and we were kept well up to date all along.
Overall we had a pleasant experience.
H. D.
All in all it’s great! We spent a lot of time building dream kitchen and the service was great however it was installed nearly two months ago and it is still not finished. Some pieces missing which still are not here and when they did arrive they were wrong so our expensive dream kitchen is incomplete with no idea when it will be finished. No real management after you sign on the line so quite disappointed.
J. J.
Second time we have used Wren, service from Michael was excellent. support staff and delivery guys were extremely helpful. Would not hesitate to use them again.
S. B.
Staff very keen to help and happy to change design of kitchen and type of units etc many times until I was happy. Home survey speedy and accurate, designer very helpful and delivery team communication excellent
H. C.
Units were sturdy and easy to assemble, much stronger and better quality than previous kitchens I have used. Would purchase again and happily recommend.
E. B.
I can recommend Wren 100%. Their products are of the highest quality and the staff, including delivery and fitting, are knowledgeable, helpful friendly and professional. Wren don't forget about their customers once a sale has been made either. Their aftercare team is as caring as the sales team.
W. W.
Excellent design service, quite happy to spend lots of time getting it just right for us on a design that was not simple and we are not easy to please. Adam was very patient and very thorough on putting everything together.
B. H.
We had a great time choosing and getting our kitchen designed, everything looks great! Really pleased and I’d recommend Wren highly!! Daniel Heather, you are a star!!
t. f.
Looks a quality produce but didn't check price.
o.
Friendly and helpful advice...good price and 5 yrs interest free .....believe me ive checked prices from other suppliers.....theyre good....!
And whats more...quality of cabinets are v nice....by all means compare with other suppliers, there fitters are expensive though...so either DIY fit...or get and independent fitter.
S. D.
Professional service. Spent time designing the kitchen with us but there was no pressure to buy immediately. Would recommend them.
R. G.
We had a kitchen from Wren but I'm sorry to say the after care was very disappointing to the point we have given up trying to contact them about cupboard doors not shutting, they came out a couple of times but still haven't fixed the problem
m. b.
Great service during lockdown including video calls. Fitter was very professional and tidy
L. H.
Excellent service. Very friendly and helpful staff. Very good fitters who did the installation. High recommend Wrens Kitchens.
L. M.
Fabulous experience from start to finish. Quality product at a reasonable price. Professional & friendly staff & great coffee! Thanks Daniel Heather.
K. S.
We shopped around for a kitchen that we felt was top quality at a good price. Wren delivered on both. Highly recommended.
S. T.
Got a great deal and the whole process was amazingly easy. The salesman was very helpful and helped us go through everything in detail to get exactly what we wanted
C. L.
Received an amazing service at an amazing price jorge the designer was incredibly helpful with understanding my wants and needs when incorporating them into the design
M. O.
Excellent Professional Service
Amazing support and support throughout the design to installation: highly recommended!
S.
Very good expirence with Wren, highly recommend them to anyone.
No pressure sales team, great price and quality built units.
Thank you
A. A.
Unrushed and very good design staff. Everything was delivered as ordered and in perfect condition.
B. C.
From the planning to the installation we had first class service. One little fault and that was rectified within days. First Class.
A. V.
Great experience today. Good service and came away with a good plan and price for our project.
M. B.
Excellent service from start to finish, excellent product and quality at a great price
D. B.
Extremely satisfied with kitchen, from design to delivery. Highly recommended.
J. T.
So many kitchen ideas on display!
C. L.
Brilliant service, kitchen came on time, show room guy was brilliant and really designed us an amazing kitchen
S. C.
Brilliant service from Daniel. Non pressured sale with great contact throughout. Very happy from start to finish
J. L.
Nothing compares to these guys when it comes to service product and the showroom
s. b.
Great kitchen, lee the fitter was excellent and the kitchen fitted to a very high standard
R. D.
Absolutely great from start to finish, the lady in store was great and the delivery guys were a joy to deal with!
A. H.
Very professional, helped me with every detail. Love my new kitchen
D. T.
Stylish Milano - excellent team work has been a great experience for me and my well organised, beautiful new kitchen
S. S.
Very good service, friendly and helpful staff. Great kitchens, amazing prices
A. D.
Norwich Branch have more options to see.
I. L.
Good product, helpful designers with some nice suggestions, smooth process to get kitchen delivered
N. C.
Wren Kitchen buying experience was excellent and we are enjoying our new kitchen very much
g. w.
Very helpful with kitchen design and made really good suggestions
D. H.
Had new kitchen fitted few months ago, just want to say I love it.
C. S.
Easy to order and delivery came on time
P. P.
Good reception, helpful, answered all questions. But a little bit pushy, but that's what sales people have to do!
H. C.
Very good customer service!
Would advise you get the wren staff to fit for you.
P. M.
Great... the service is good and good quality. Can't comment on pricing as it's always a sale.
R. N.
Great web site really nice show room the staff are amazing and helpful really patient. Lots of choice to browse through
A. M.
Great service. Great kitchen choice. Free tea, coffee and biscuits.
J. B.
Thanks to Dene, Dan & the rest of the Norwich crew, I love my new kitchen
T. C.
Great showroom
Professional staff
Amazing product range
G. U.
Love the new showroom. Staff v helpful. Not as expensive as I thought
C. Y.
Very good after sale service and very helpful design
J. T.
Lovely kitchen, very well installed. Looks stunning
j. H.
Excellent from start to finish, would recommend to anyone from small to large budget
P. M.
Great range of kitchens, very helpful staff too.
J. M.
Excellent service and showrooms. Will be recommending to friends and family!
R. K.
Very helpful designer and good service from the rest of the team. V
Y. N. J.
Very helpful highly recommend
r. g.
Great service , great prices and excellent products. Highly recommend
D. W.
Top quality, mostly very modern. Staff very polite and friendly.
D. W.
nice range to pick from, staff helpful. Still to find out about prices.Will go back.
P. M.
We were very pleased with our Wren kitchen .
T. S.
Would definitely recommend to friends and family good service and a good kitchen
k. t.
Very friendly and informative of their products
T. P.
Great selection and good covid precautions in place
M. B.
Wow haven't been for a few years, change is dramatic, well worth a visit !!
J. A.
Staff very helpful & now buying new kitchen
j. n.
Very good
M. R.
Great service and after care, highly recommend
K. T.
Top quality, great deals, good service
L. D.
Very knowledgeable and helpful sales assistant. Thanks!
A. T.
Friendly and very good service; recommend 👍
A. S.
Beautiful showroom and friendly staff.
L. D. B.
Very helpful and organized company!
M.
Great experience throughout
w. t.
Great service from start to finish
H. C.
Knowledgeable, not pushy. Good range.
A. C.
Ok if you want a kitchen like us
J. F.
very professional service from beginning to end
c. b.
Excellent service from start to finish
r. c.
Great service from start to finish
s. h.
Fantastic service, nice people.
N. L.
Very friendly and helpful staff
M. L.
Great from start to finish
J. S.
Excellent customer service
C. G.
Excellent service and support
A. M.
Expensive
J. M.
A good experience
m. b.
Grand
W. B.
Excellent
a. k.
Thanks
K. U.
Fantastic Service
D. M.
To be continued....
M. T.