Reviews of Rolex - Lunn's Jewellers. (Jewelry) in Belfast (County Antrim).

Rolex - Lunn's Jewellers

48 Reviews

38 Comments

Jewelry

Watch shop

9, 21 Queen’s Arcade, Belfast BT1 5FE

Description

Information of Rolex - Lunn's Jewellers, Jewelry in Belfast (County Antrim)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Rolex - Lunn's Jewellers

Reviews of Rolex - Lunn's Jewellers

C.

Having just purchased a luxury watch from Lunns, I visited the Rolex Boutique at short notice. All the staff at the boutique made me feel welcome and James Simpson could not have been more of a gentleman. James made time in his schedule to come and talk with me, and to show me one of the models of interest. With this being my first experience of the Rolex Boutique in Belfast, I sure hope to visit the store again soon. First rate in every way.

D. F.

When making a decision to purchase a luxury watch it is important to have a customer experience that makes you feel every inch special. Lunns certainly delivered on this in bucket loads. My son left the store feeling that he was a VIP. Thank you to Fionnuala and the wider Team for looking after us. We will see you gain soon 👍

M.

I had a great experience buying a watch , the environment was stress free and pleasant. Darrin was amazing and made the processes as easy as possible. great customer service. you've got another loyal customer, for sure!

H. L.

Had been considering buying my husband a Rolex for his birthday and was delighted to hear that Lunn's had opened a Rolex boutique in Belfast. From the moment I began my enquiries, James was extremely helpful and may I add patient. He spent time sourcing various watches I had in mind and keeping me informed. I managed to keep the purchase a surprise and brought my husband into the Rolex store on his birthday where a private room had been set up for us with a glass of champagne each and the watch was presented to my husband. A lovey touch. Highly recommend a visit to the new store, customer service excellent ..... Many thanks for making a special day even more special.

M. N.

I recently travelled from Dublin to purchase a new watch here at Lunns. James looked after me very well throughout the sale and was most helpful. I can highly recommend the friendly experience & professional service. A very happy customer, thank you. Nicholas.

D.

Always a pleasure to visit here. The staff are incredibly friendly, professional and helpful, without any pressure to purchase. I have dealt with Peter and James who are both a credit to the store. First class knowledge of products. Would only buy Rolex from this store.

W. D.

I have a first class experience when in Lunns Belfast when buying my new Rolex. The individual that helped us source it and who was so helpful and knowledgeable was James Simpson. Thank you so much to James. I am a very happy individual.

C.

Amazing shop with brilliant staff,very helpful…I wouldn’t go anywhere else, if your looking for the best watches & jewellery in the whole off N Ireland.. And a big thanks to Darren for all his help.

d. c.

Would highly reconmend Rolex belfast when it comes to purchasing a new rolex. I was greeted by james and trevor upon entering the store and was allowed to view the stock at my leisure until i was ready to try on a few different styles of watch , to which james was more than obliging and helpful. When i returned the next day to collect the watch jessica was more than helpful in making sure i was completely happy and myself and trevor discussed golf lol , a very pleasant expierence will definately be returning .

t. g.

Fantastic service buying a ladies watch by Julie. Great knowledge and she put me at ease. Thank you

a. c.

The new Lunns “Rolex Boutique” is a joy to visit with a wealth of knowledge shared by all the staff. Peter, James, Darrin, Jessica and Dawn all have made me feel very welcome when ever I visit. You are made to feel valued as an important customer with the offer of a cup of tea or coffee to add to the experience which falls in line with the whole “Rolex” experience........ie. “ Something very Special!”

A. F.

I had a great experience visiting both their Rolex boutique and other stores in Queens Arcade. The staff were knowledgable and their interest in what they're selling shines through. Great communication via email in the time leading up to my visit too. Looking forward to my next visit!

j.

Had an issue with a watch not sitting on my wrist well, I have a medical problem with the left arm/wrist but I had an appointment with aidan mckeown who was an absolute gentleman, could not have been more helpful took his time to address the issue and got me sorted with a beautiful tudor pelagos , a perfect fitting watch for me, thanks again for the helpful attention, regards, James.

R. D.

Customer service was top notch! Very friendly , and described the item and showed me features very well. Very nice product and fits well! 10/10

K. D.

Fantastic service from Peter at Rolex Lunn’s. Love my new watch. Thanks for the experience.

T. Ó. C.

Manager Peter and Michael with great assistance today browsing through the selection. Great welcome and great experience from start to finish 👌👌

R. B.

Love buying my watches from Lunn's and great customer service and support.

J. F.

My favourite jewelers in Belfast ♥️

H. C.

Superb service. Many thanks for all your help Darrin and James and all the team.

D. P.

Amazing service from Peter yesterday...mum is so chuffed with her new time piece!!

J. M.

Quality at its best!

J. G.

J. H.

Hi all at Lunns I got a call on Tuesday to let me know that my Rolex ( bluesy) sub mariner had arrived a big thanks to all the lads and girls on this occasion Julie absolutely delighted with the service I have received from Lunns down the years, only downside is I had my wife with me and I had to take her into the main store next door to compensate her with a new ring on account of me getting another watch Thanks again guys. 😀

C. S.

N. C.

P. S.

R. B. (.

P. B.

R. M.

G. S.

J. G.

G. B.

Just bought my first Rolex through Lunns. Experience was first class from choosing my watch to collection. James was brilliant and very helpful and knowledgable. You have definitely got a new customer here now and can’t wait to deal with James and the team again in the near future.

M. S.

I had a really special experience in the Rolex Boutique recently. Paul Johnston and James Simpson pulled out all the stops behind the scenes, to ensure my husband was able to make a memory for me that I will never forget! What a wonderful experience it was, thanks a million guys and also my husband!

P. B.

Fantastic customer service from Aidan. Is currently helping me to acquire a watch that will be given as a gift in January. Very professional and understanding. Would recommend to anyone who is interested in buying a Rolex. Definitely knows his stuff. Couldn't have been more helpful, great place.

P. M.

It was a pleasure to purchase through Rolex at Lunn's! It makes such a difference to visit a store where the whole team is so friendly and knowledgeable. Big thank you to Thomas and Jessica, who sourced and secured the watch I wanted, and a big thank you to James, who booked me in and helped me fit the watch on collection day - great to chat, James! You're all doing a great job. Thanks, guys!

S. C.

Purchased my first Rolex from Peter in Lunn's. Helped me source the watch I wanted and even though it arrived over lockdown it was hand delved to me. Great experience and would highly recommend

C. B.

Just picked up my new Rolex submariner from James at Lunns, Queens arcade, Belfast. Fantastic friendly and attentive service from James - he always goes above and beyond, his knowledge and attention to detail is amazing. Could not recommend him highly enough.

G. C.

Really knowledgeable and helpful from both Omega and Rolex thank you for all your help Gareth & Karen Calveley

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