Reviews of Diamond Quarter. (Jewelry) in Birmingham (West Midlands).

Diamond Quarter

31 Reviews

30 Comments

Jewelry

Jeweler

The Golden Square,, Warstone Ln, Birmingham B18 6JW, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Diamond Quarter, Jewelry in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Diamond Quarter

Sunday

10:30am–3:30pm

Monday

10am–5pm

Tuesday

10am–5pm

Wednesday

10am–5pm

Thursday

10am–5pm

Friday

10am–5pm

Saturday

10am–5pm

Reviews of Diamond Quarter

C. M.

We went into the shop and got to choose the metal, setting and stone for my engagement ring. We ended up doing all the ordering via email and we are so pleased with the result. Thank you, Olivia, for all your help. See you soon when it’s time to buy our wedding bands!!

G. T.

I wanted a gold necklace that featured diamonds and the Diamond Quarter was exactly the place to take my design request. They were very helpful and the end result is exactly what I had in mind. I couldn't be more pleased.

P. F.

I wanted to give my fiance the chance to design her own engagement ring and the Diamond Quarter was recommended to us by a friend. They did not disappoint. My fiance smiles every time she looks at her ring and that's all that matters. The Diamond Quarter were patient with us and provided the finished product just in time for our trip to Ireland. Great value for money, excellent service and a unique design. Could not have asked for more. Thank you!

I firstly was told of this by a friend who also bought his engagement ring from here. I travelled from south of London bypassing Hatton Garden to reach the Jewellery quarter in Birmingham because of these recommendations. I have to say that they did not disappoint. I can only describe it as outstanding service from a number of the colleagues, but mostly from Lina, who really did make sure I received the 5 star quality they uphold and rightly so. I spent a lot of time in there designing the perfect engagement ring and then finally purchasing it. It was delivered to me within one week which was impressive. I was supposed to hold it until Xmas but I could not resist as I was taken back when I first opened it. It really took my breath away, the craftsmanship, the presentation and the sparkles over took logical reasoning and I proposed 3 days later!! She said yes. We both then arranged another booking for wedding bands which was again a successful trip and we came away with everything that we asked for. To conclude all our needs and desires were catered for. Lina and her staff really listened and helped with a very important decision that we all made together. We are extremely happy with what we have and we will in turn recommend you all very highly. Thank you all James R & Maria

C. T.

This was the first and last place we ended up going to, having spent several visits at other jewelers. We predominantly saw Holly while in store, she was very patience, considering the novice nature in our search for the perfect ring. She talked us through various designs and possible diamonds as well as guiding us on what to look out for. The time she offered was exactly what was needed and at no time felt pressured to buy anything just the knowledge that she was there to help us find exactly what we wanted. We also had various correspondence via email once a decision was made which was always prompt in reply and the ring was turned around in good time. It was great customer service and catered to our needs for whatever we requested. Highly recommended but Special thanks to Holly especially!

E. C.

Trawled around the whole Jewellery Quarter looking for a special ring for our daughter’s 16th birthday, we were told repeatedly we wouldn’t get what we wanted, until we met Lina at Diamond Quarter. We were listened to, taken seriously and promised what we wanted could be made for us, at the right price. We were not disappointed, the ring is stunning, absolutely what we’d asked for and our daughter is so chuffed, it’s perfect. Thank you so much, highly recommended!

U. J.

Shopped around at a few places and this place was my final choice thanks to the welcoming service from Susannah. She offered her time to help me find exactly what i wanted as I had a vision in mind for an engagement ring. There wasn't a matching wedding band on site available so she was able to order a custom made band to match. Her customer service skills were great and it reassured me that I was going to get a quality product. A seperate occasion when I came to pay my deposit I dealt with Holly who was also helpful and polite. Bottom line is this is the place you come to if you want quality products with great customer service, who also offer a brilliant after care service. Highly recommended

a. h.

They helped my girlfriend design her engagement ring, took her ideas and made a beautiful ring exactly how she wanted that's just perfect for her. They kept us informed at the stages of it being made. Such lovely and friendly staff every time we contacted them or went into store. We can't wait to design our wedding rings with them. Thank you Diamond Quarter.

D. V.

Right from the initial online communication, Lina at Diamond Quarter was helpful, knowledgeable, friendly and it was clear to see passionate about helping me with my purchase of a surprise engagement ring. One of four Jewellery Quarter stores I was in contact with, Diamond Quarter was the most honest and upfront and right from the outset they gave me confidence in their product and service. Upon my visit to store, I specifically visited DQ as the last of the same 4 and sure enough, Lina's service, helpfulness and product range stood out, leading to me placing my order for a bespoke ring that same day. It is also definitely worthy of note that their prices were very competitive. Personally I found that right from the outset they offered their very best price (easily comparable with the best of the alternatives), and there was no need to haggle any further. The after sales service is great with free resizing available if necessary, and I will be heading direct to Lina and DQ when it is time for us to choose wedding bands. Thank you to Lina and the DQ team for all your help and what is definitely an absolutely beautiful engagement ring.

R. B.

I have had the most delightful experience ordering my bespoke engagement ring from Diamond Quarter. Lina and Co. are absolute stars and brought my vision to life. From start to finish the customer service has been impeccable and I was notified at all stages to keep me in the loop. Lina really understood what I wanted and worked with me tweaking and changing the ring at different stages to deliver the ring that I had envisioned. I couldn't be happier with the end result. Thank you thank you thank you!

S. F.

After doing a little bit of online research, I decided to book an appointment with the Diamond Quarter to choose our Wedding Rings. We tried a few other places but felt that the Diamond Quarter was the place for us to get our rings for our special day. Lina helped us choose great rings, was very friendly and professional when dealing with us and made sure everything was delivered on time. One of the rings needed to be resized after our wedding which was no problem at all for Lina and the team from the Diamond Quarter. For no extra cost we got the ring resized and re-engraved. Any questions we had were answered promptly and nothing was too much trouble. We definitely recommend the Diamond Quarter as staff and ring choice are just great! Thank you Lina for looking after us and making our experience so enjoyable! Svenja & Stephen

K. B.

I went into Diamond Quarter having no real idea of what I was looking for in an engagement ring. Susannah and the team were amazing. They were friendly, helpful and very knowledgeable. My partner loved the final product and I'm looking forward to returning for the wedding bands.

E. B.

Thank you so much to Lina & the team for creating my dream wedding ring! They were so Friendly, Trust worthy and communication was fantastic throughout the designing and making of the ring. Thanks again!

R. W.

After visiting many other stores, and having no luck on finding anything suitable,we came across the diamond quarter and bingo! After great advice from Matthew, he patiently helped us design our own sapphire ring. The whole process was very straight forward and reasonably priced. We are very, very delighted with the result. Matthew could not have been more helpful BIG THANK YOU Matthew!!

G. M.

Great service and great price. Managed to sort me out with a short timescale. My now fiance was dreading her 30th but now she's going to own it. I've literally never seen her this happy! Thank you very much for your help and assistance.

T. C.

We happened to call in when looking for a new engagement ring, well the old one had lasted 30yrs. Although the business looks a bit swish, the people were so helpful, friendly and accommodating. There was no pressure, just great service and advice. Recommended.

S. K.

This is my favourite place in the jewellery quarter and the only place I will buy a diamond due to their large selection and customer service. Everyone we worked with was very patient and informative. If you are looking for a place to buy a diamond this is this place I would definitely recommend.

D. W.

Did a fantastic job on my engagement ring. Plus when it need cleaning and resetting they were very helpful and it came back looking amazing!

E. G.

I’m very happy with quality, price and customer service Diamond Quarter provide and can strongly recommend it to anyone who want to save time and energy looking for right purchase.

K. J.

Amazing service, wonderful people and so helpful, beautiful jewellery pieces and bespoke jewellery service and great prices. Highly recommend, bought 2 wedding rings and engagement ring here