Reviews of JQ Diamonds. (Jewelry) in Birmingham (West Midlands).

JQ Diamonds

94 Reviews

94 Comments

Jewelry

Jewelry store

112 Vyse St, Birmingham B18 6LP, United Kingdom

Description

Information of JQ Diamonds, Jewelry in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of JQ Diamonds

Popular times

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Reviews of JQ Diamonds

A.

Found ourselves at this glamorous little boutique in the Jewellery Quarter in Birmingham this morning. We were welcomed by Cameron upon entering. He was friendly, approachable and very knowledgeable in his trade. As a gemstone expert he helped us with the perfect piece for my sister's 40th. I couldn't recommend this store enough. It's classy and elegant yet warm and inviting. Made all the more special by the fantastic service provided by Cameron. Thank you!

G. P.

Went to JQ today to look for wedding rings. As soon as we went in the staff were extremely accommodating and helpful, they were also extremely welcoming of our infant son which was hugely appreciated. We were assisted by Cameron who listed to what we were looking for and was amazing in assisting us. Cameron took the time to explain our options and was very comprehensive when dealing with price and options. 10/10 would recommend!

C. O.

Was out looking for an engagement ring for my girlfriend and didn’t realise how little I knew about the world on diamonds and rings. I had visited loads of sites and different stores and couldn’t find a ring that really gave me the wow factor without having to rob a bank :’) I popped my head into JQ Diamonds and straight away thought there isn’t a chance in the world I’d be able to find a ring I liked with the budget I had in such a gorgeous posh looking store. I was approached by a very friendly and professional members of staff Cameron. Explained what I would like in a ring and he really took the time to sit with me explain my options and what we could do with my budget. He brought out a perfect band and Diamond. I really got the wow factor and couldn’t believe the price. It was a straight sale for me! Can’t thank Cameron enough, he and the rest of the staff there were amazing. And to top off the customer service when picking up the ring today Cameron left a thank you card with wishes of good luck as he wasn’t in work that day. Really fantastic quality jewellery, staff and price. Will be coming here for the wedding bands (that’s if she says yes of course)

M. B.

Myself and my mother came into JQ Diamonds back in September hoping to find ourselves some new rings! The second we stepped into JQ Diamonds Katie had greeted us, sat us down and explained how we could design our own rings, completely bespoke! The service that Katie provided was absolutely amazing, she made us feel so comfortable and her expertise was so impressive and reassuring. Katie listened to our ideas and designed our rings to perfection. We came and picked them up yesterday and as Katie wasn't in the shop, we were kindly greeted by Cameron. Again, Cameron's customer service was absolutely excellent and his expertise was phenomenal. He took us through all of the detail, showed us some of his amazing work which we could have talked to him for hours about! Both myself and my mother won't be going anywhere else except JQ Diamonds from now on. The staff are so knowledgeable, kind, friendly and understanding, and the rings are absolutely gorgeous! I would definitely recommend if you are looking to design your own bespoke piece of jewellry, especially as the staff at JQ are so skilled and talented, they will make your dream a reality! Thank you again to Katie, Cameron and the rest of the JQ Team!

B. D.

Bought an engagement ring here and the service was absolutely first class. Extremely friendly, knowledgeable and helpful staff (kudos to Matt) and a beautiful ring all at a reasonable price. Would highly recommend.

r. d.

JQ Diamonds made the most incredible diamond ring I have ever seen. They have an encyclopaedic knowledge of diamonds and gold rings. They selected an incredibly high quality emerald cut diamond. My fiancee can’t stop admiring it. I think without a doubt this is the best Jeweller anywhere in the UK, sheer beauty, knowledge and value rolled into one. Thankyou for making her dream a reality.

P.

My wife had been looking for the right piece of Tanzanite since longer than I care to remember. Cameron took on the challenge and found an absolutely fantastic stone. He then lead us through the bespoke ring design process and, using his knowledge and understanding, together we achieved a stunning new creation. Thank you Cameron for all you did in making this the best experience!!

G. C.

My now Fiancé purchased my ring from JQ Diamonds and I couldn’t be happier! The size and cut of the stone completely blew me away and the presentation and setting is absolutely stunning. At every point of dealing with them, JQ Diamonds were professional, friendly and helpful and we wouldn’t hesitate to recommend them to anyone. If you want the full luxury treatment when choosing any jewellery, and speak to someone who is knowledgeable and helpful, I would definitely suggest going to JQ Diamonds.

L. P.

We have had a wonderful experience at JQ Diamonds. All of the staff have been so helpful and knowledgeable. Omer helped us choose the perfect ring and Cameron ensured we had all the information we needed when we picked the ring up. We are so pleased with our ring and would highly recommend visiting the shop.

S. K.

We have had a lovely experience every time we have stepped through the door. All the staff members have been wonderful and friendly. We have been able to purchase an engagement ring and our wedding bands from JQ Diamonds. Matt has been extremely helpful and has made the experience memorable. His countless anecdotes were much appreciated.

R. B.

Just orderd mine and my husbands wedding rings! Super happy, they have a nice collection and can personalize to what suits you. Sonny the owner made us feel super comfortable! Service was amazing, he caterd to our budget and explained everything in detail making sure were happy with the rings. Would highly recommend JQ diamonds!

H. M.

Cameron at JQ Diamonds was lovely to us from start to finish. He spent time finding out what I wanted from a wedding ring and didn't mind shortlisting them for me and keeping track as I tried on half the shop. He was full of handy tricks to help me make a decision and they worked really well. We were offered drinks and felt well looked after :) with Cameron's insightful advice I was able to find the perfect ring and they even went to another location looking for it in the right material for me. We are really pleased with our purchase and look forward to coming back to have it sized closer to the day. Thanks Cameron!

M. H.

JQ Diamonds created an incredible bespoke engagement ring for my fiancée. They made her dreams come true! Great service and very attentive. The ring is beautiful and such good quality. Would highly recommend Matt to design jewellery.

J. C.

Cameron was just fantastic. He listened to what we were looking for (as we were not sure) and came up with an amazing suggestion that we hadn't even considered. He clearly knew his stuff and explained things clearly, along with being very friendly and approachable. We would definitely recommend him. Thank you 😁

J. M.

I would highly JQ diamonds. I was shopping for an engagement ring and didn't really know what I was doing, until I came here. I would like to say a special thank you to Katie, she was absolutely brilliant. She was so friendly, made me feel really comfortable and was very knowledgeable explaining everything to me and showing me all options. Thank you for helping me choose the perfect ring!

T. P.

Steve was amazing and the customer service was impeccable would highly recommend to everyone. He went above and beyond to help me design my bespoke wedding ring which turned out perfect! Thank you so much Steve for you help and Cameron who was very helpful in going over the finer details with us at the end!

R. D.

What fantastic service, so helpful. Explained everything clearly and made sure we happy with our decision. Not pushy. Omar was brilliant and sorted everything out. Will definitely be recommending to everyone I know.

C. F.

JQ Diamonds are without a doubt one of the best jewellers I have had the pleasure to deal with. All the staff are experts in fine stones and their knowledge is priceless when purchasing a diamond. The staff are pleasant professional and approachable. I had the pleasure of dealing with Steve, who made the whole experience as special as possible. He only gave me good honest advice and I cannot recommend him enough. I purchased a stunning diamond ring. So all I can advice is do not let the Jewellery Quarter overwhelm you, go straight to JQ Diamonds. You will not be disappointed. Karen

H.

Amazing service, would highly recommend to anyone! Emily and Steve were so helpful and had so much patience and time to help make sure I got what I wanted. So excited to collect my rings in a few weeks. We won't be using any other jewelers going forward as this is by far the best. Thanks to the team!

L. W.

What an amazing, spotlessly clean, jewellers with excellent customer service! I was looking for a wedding ring (and to have my engagement ring resized and rhodium plated) and the whole experience was so enjoyable from choosing the ring to collecting it. Jenny helped us choose the ring - she was friendly, attentive, not at all pushy and we didn't feel rushed even though it was busy in the shop. I found the perfect wedding ring at a great value and left the shop feeling incredibly happy. We collected the rings from Emily who was also friendly and attentive. We saw Jenny again which was lovely and she was able to see the rings together - both very shiny and sparkly. Great products and amazing staff. This will without a doubt be my first stop whenever I need a bit more sparkle. Since the review above we have been in again to buy a replacement wedding ring for my new husband. Cameron was fabulous and we had a really enjoyable time choosing a ring. Just like Jenny and Emily, he was super attentive, knowledgeable, friendly and didn't rush us at all. We would highly recommend this store.

B. G.

Ordered my wife's engagement ring from here and both of our wedding bands. All the staff are really helpful and offer a personal service, always remembering us when we come back for a service or anything else. The price was very competitive and I was able to work with one of the designers, Matthew, to make a bespoke design for my wife. I would like to thank the owner, Sonny as well as Matthew, Sonu and the rest of the team. Will definitely be back for more jewellery.

P. P.

Cameron looked after us very well today, he is friendly and doesn't make you feel rushed in any way. He has very good people skills and great customer service. He took his time to go through information about diamonds and ensured that I found the most perfect engagement ring. He made the process of finding an engagement ring very easy, making us laugh and smile. Thank you so much for your excellent service Cameron. 😁😁

B. R.

Excellent and very knowledgeable service by Cameron. He sorted us out with the perfect engagement ring and was incredibly friendly. I will 100% recommend to family and friends. He was very patient with us and made us feel well looked after. He has made the whole experience very enjoyable. 😁😁

J. L.

So so happy with the service and the beautiful ring we purchased. Cameron was so patient and knowledgeable I can’t recommend JQ Jewellery highly enough. Only going to buy my diamonds from there in future. 😃.

Y. Z.

We had excellent experience at JQ Diamonds. Omer is very friendly and knowledgeable. He helped us with designing our own diamond ring. It looked stunning and I could not be more thrilled. It also come with lifetime cleaning service and setting guarantee Which is another plus point. Thank you JQ Diamonds.

C. F.

JQ Diamonds made what can only be described as an impossible task, possible. They were able to source, design and create a perfect bespoke engagement ring within an extremely tight time frame despite competing priorities. The service was impeccable and working with Jenny, Matt and Cameron was a breeze. I would recommend them to everyone and anyone looking for an amazing jewellery product. JQ Diamonds truly are in a league of their own.

L. B.

JQ diamonds was a great experience, I asked for a ring to be made for a proposal and the experience and communication was top notch! After the proposal we popped back to the shop to have some tweaks made and the end result was amazing! Massive thank you to Matthew, Emily and Sonny for making it happen and creating a beautiful ring!

J. D.

We went into JQ Diamonds a few weeks ago looking for a ring for our 40th wedding anniversary. I had already looked in many jewellery shops at ready made rings but nothing really appealed. We were served by Emily in the jewellers and I explained what I was looking for. Emily was so helpful in choosing both the band and type of setting as well as the stone. We picked up the ring yesterday and I am absolutely thrilled with the finished article. I would definitely recommend both JQ Diamonds and Emily.

J. A.

We came in to this welcoming establishment to get some ideas for a tenth wedding anniversary significant diamond ring and came out over two hours later with the design and order for the perfect ring of our dreams. All credit to our incredibly knowledgeable patient and accommodating advisor Emily. Nothing was too much trouble for her and she called in different mounts from local wholesalers for us to try with different diamonds. We eventually settled on a design shown to us by another of the lady consultants but in platinum rather than yellow gold. We also had enough budget to spare to buy a matching pair of diamond earrings. So to sum up, book an appointment allow at least two hours if you don’t know what you want and try lots of styles Thank you Emily

Z. D.

Had a wonderful experience choosing my engagement ring. Katie was beyond helpful and really made the experience special. Katie took the time to listen to what we wanted, and was accommodating. She was attentive, educational and it is clear to see she really cares. Katie showed us different styles of diamonds, and bands helping us create the perfect ring. She was not pushy at all and made the whole experience lovely. We had bubbles whilst choosing our diamond which made the day even more special. Thank you so much Katie! You have created my beautiful ring and I cannot wait until it is ready. We will be back to choose our wedding rings as soon as we can.

A. L.

Myself and my Financé bought our wedding rings a couple of weeks ago. Each time we came in we were warmly welcomed with a drink and a seat. Steve and Cameron offered exceptional service and were very knowledgeable in their field. They were not atall pushy and gave us as much time as we needed to make our decision. We felt like we had complete control to buy what best suited our style but with expert advice on hand. We will most definitely be recommending to our friends and family.

J. B.

Came in to but a bespoke piece of jewellery, after trying a few other shops we were made to feel completely welcome and we were offered a drink straight away. Our salesman was extremely helpful, knowledgeable and personable and I would not hesitate to use this shop again.

F. G.

Really great and helpful service. Cameron at JQ Diamonds was very patient in helping me despite having to do everything virtually. He sent lots of photos and videos to help me choose what I wanted, and turned the experience from something stressful to actually fun! Thank you so much Cameron. Would highly recommend for wonderful service and beautiful jewellery.

N. K.

Cameron Amazing person, amazing service. I went into the Jeweller’s & immediately was approached by Cameron, his mannerisms, social skills were outstanding which put me straight at ease. We sat down going through numerous diamond sizes, style of the ring. Thanks to Camerons professionalism & his incredible knowledge not once did I think I was out of my depth. The ring itself was a pure delight, amazing as it was when I first saw it & worth every little penny I put towards it. My now fiancé simply can’t take her eyes of it & for some reason she’s started talking with her hands (flashing it out to anyone & everyone), safe to say she is in love the right. Again thank you very much Cameron for everything. Absolute star!!

F. R.

Fabulous experience in a very relaxed atmosphere. Emily was so helpful and professional. She spent time showing us the various styles of engagement rings and explained the 4 C's of diamonds. This helped us to design my perfect ring, which we can't wait to see when it's ready in 6-8 weeks time. Emily's female colleague and her Scottish male colleague were also extremely friendly and helpful during the time (almost 3 hours) we were in the store. Thank you JQ Diamonds.

J. B.

Absolutely amazing experience today as soon as we walked through the door. We have been given quality advice with 2 very friendly advisors who are clearly very knowledgeable with their area of expertise. I am very much over the moon with my bespoke ring which will be in the making and a replica of what I wanted. A big thank you to Matthew and Cameron who made it happen. I am very excited to see the end product. Thank you so much.

D. D.

A truly unique and wonderful experience choosing an engagement ring. Personalised service from the moment we entered. We were shown various styles and Steve explained all about diamonds which was very helpful. He was patient and attentive and in no way pushy. We had coffee and were offered bubbles. It's a beautiful shop and all the staff were friendly. It was a really special experience . They made the ring up for me on the day as everything was available and we walked away with my perfect ring and bubbles. Thank you for such a wonderful experience.

M. S.

5 stars isn't enough to rate JQ Diamonds. From walking in with absolutely no intention of buying a ring to collecting it yesterday the customer service has been above and beyond. I was fortunate enough that Chris was covering for someone when we went in and was the assistant who dealt with us. He was so professional, friendly and understanding about what I wanted. It was lovely that the management came out to meet us which you don't see very often. I am very observant when I'm in shops which is why I would also like to compliment the standard of customer service that the other team members give to anyone who walks through the door. Its such a friendly atmosphere and the management have done well to select their team! I was able to have open communication with Chris about my ring and the production process which was reassuring for me as it was being made from scratch and it had to be perfect.... which it is!... Thank you Chris!! x

J. H.

This review is long overdue but this place is awesome and recommend to anyone looking for a nice ring. As soon as I explained what I wanted they were able to get the ring for me and it exceededmy expectations. No pressure or trying to get more money off you! My wife absolutely loves her ring! Would give it 6 stars if I could!

T. T.

Fantastic experience. Brilliant service, taking the time to go through all of the options and answer our questions. Cameron was very knowledgable, patient and put us at ease. He made the slightly daunting process of choosing our forever rings an enjoyable experience. Would definitely recommend.

C. T.

Had an amazing experience here and will highly recommend to anyone to drop in and feel at ease with the knowledge and customer service that I have reviewed in a very long time . Writing on behalf of a friend who got the perfect engagement ring here and she is over the moon

M. W.

Me and my Fiance went to pick our wedding rings. Unsure what we wanted so popped into a few different shops. we received different experiences in each shop. We ended up spending some time in 'Jewellery Quarter Diamonds' where we were greeted by Abby and was really well looked after right the way through. She was extremely welcoming, professional and made us both feel at ease when choosing our important rings. They have a really nice, clean shop. Abby was very knowledgeable and I will be recommending them to my friends and family for the future. Thanks Abby! 👏

P. C.

Great experience dealing with JQ diamonds. Huge Credit to Omer for his vast knowledge of gems and his genuine customer service that made the experience really enjoyable.

H. G.

Happened to walk past the store as Matt was walking out the door. The rest is history. Matt was absolutely fantastic and the engagement ring was exactly what we were looking for. Can't recommend highly enough.

L. C.

The most personal, caring and attentive customer service I’ve experienced! I came to choose an engagement ring with my partner and Katie was extremely understanding and accommodating with our budget, we were offered refreshments and Katie took all the time to understand what we wanted! First class service and extremely happy!

P. K.

First time visitor to JQ Diamonds and had a lovely experience, with a special thanks to Omer for his knowledge and guidance in picking my perfect ring and making the day a very memorable one for all the right reasons. Would 100% recommend and will be returning 😊

J. E.

Originally called in with my niece to discuss options for a ring she wanted making. Vanessa spent a good while with us talking through the various options . Later called back to order and then I asked about yellow diamonds. Bought a lovely heart shaped ring. Had a thoroughly nice experience from start to finish in this shop. Lovely people and personal service.

L. R.

It was such a pleasant experience. Cameron is definitely an expert! Gave us all the details of the piece we bought and the result was extraordinary.

S. S.

We had a lovely experience from start to finish. We came in for a look at the wedding rings. We knew what we wanted and Jenny who served us was great and was able to find us exactly what we asked for. She was very knowledgable and patient, the service and atmosphere in the store was great. We ended up not looking any further and purchasing both rings there and then! And for a much better price than high street retailers. Thank you so much Jenny!

E. G.

Visited yesterday to purchase an engagement ring. The service was amazing and would highly recommend them. They really look after you well and give you time to make the right decision. Was served by Abby who was fantastic and really put us at ease. It made for a lovely and memorable experience.

K. N.

Amazing service from start to finish thanks to Matt! We must of tried ever setting, shape, size in the shop but not once did he give up on finding us the perfect engagement ring. We can’t wait to go back so he can design and create our wedding rings! Thank you again, you really went above and beyond!!

I. S.

Wonderful experience, first time buying. Omer made us feel very welcome, very kind and helpful. Offered us refreshments (we had Prosecco). Would defiantly recommend, very professional and informative. Go to Omer!

R. G.

Absolutely superb customer service at JQ Diamonds. My fiancé and I had spent the day in the jewellery quarter yesterday looking for our perfect engagement ring. I’d tried on dozens of rings in so many shops and none really felt like the one. JQ was the last place we tried and the chap who greeted us was just brilliant. His knowledge and pure passion for jewellery design outshone everyone else we’d spoken to that day. He spent time working with us on we exactly what we wanted and found the perfect mount and stone and had it set for us while we waited. We even had Prosecco while we were waiting! Absolutely brilliant experience from start to finish. I wouldn’t hesitate in recommending JQ to friends and family.

J. T.

Could not recommend JQ Diamonds highly enough. The team are so welcoming as soon as you walk through the door and make you feel at ease. They have an excellent selection of rings and are really knowledgeable, explaining the process in detail to ensure you understand the differences between items. We will certainly be returning in the future

S. H.

My wife and I visited. We were welcomed in and received great service by Steve who was very knowledgeable and experienced. We left very happy with our choice and the advice we were given.

W. P.

Cameron was amazing! Incredible knowledge and made the whole experience really enjoyable. Would definitely recommend .

C. F.

Cameron has been extremely helpful @ JQ Diamonds today! So knowledgable and gave my husband and I a great customer service experience when exploring a new diamond for my ring!

B. H.

Fantastic service provided by Omer. He is really knowledgeable about diamond rings, a proper gemologist rather than being “salesy”. We are really pleased with the engagement ring we bought from JQ Diamonds.

s. s.

Friendly, experienced and comfortable. Guided through each option from choosing the right band to the diamond itself, easily fitting our budget. Highly recommend and can’t wait to be back to find our wedding rings!

A. C.

Great experience as soon as we entered . We were warmly greeted by Omer who has provided exceptional service throughout . Would thoroughly recommend to everyone

H. N.

This place was perfect for ring shopping, all the staff were so welcoming and friendly. They seated us and gave us refreshments, explained what rings they had and made the perfect ring for me and my fiancé. Excellent service! Would definitely recommend to all!

E. M.

Such a great experience for buying my very first sentimental piece of jewellery for my 18th birthday! Can’t thank Cameron enough for all of his help, knowledge and glass of Prosecco of course! Thanks a lot!! :)

R. T.

Absolutely amazing customer service. They made us feel so relaxed and took time to help us find the perfect ring within our budget. Can not fault the customer service. Exceptional. If you’re looking for an engagement ring I would definitely recommend

D. G.

Thank you Cameron for the great & honesty service. Really appreciate your customer service to our time with JQ Diamonds.

H.

Top quality jewellers, with very attentive and professional staff who patiently went through the smallest details to ensure we were fully satisfied before purchasing. (And they do a top notch hot chocolate!)

R. K.

Excellent and personal service at JQ Diamonds, lovely sit-down experience of shopping for our wedding bands which is rare in the Jewellery Quarter. Nothing was too much trouble and we were well looked after by Sonia.

J. M.

Had an amazing experience on Sunday. Shopping for engagement rings. Whilst its exciting it can be overwhelming and Abby was incredible, very knowledgeable, kind and non pushy and with her help and advice have chosen a stunning ring and couldnt be happier. Thank you for making the experience a pleasant one.

K. K.

Omer was a lovely and intentive assistant. Throughly enjoyed the experience and he was extremely helpful. His customer service was phenomenal.

S. B.

The staff were all amazing and very friendly. I was served by Abby and she was absolutely wonderful and knew exactly what she was selling and you could see the passion for the job in her. The entire experience was a one in a lifetime experience and they couldnt have served us any better. Really happy with my purchase and I will recommend anyone to go and shop at this place, you won't be disappointed.

C. A.

Superb service. Great design ideas suggested. Very patient when I was making a substantial purchase. Thank you!

S. H.

brought a tennis bracelet from this shop Cameron who helped us was very professional and very friendly and helpful

P. S. T.

Very welcoming place. I was seen by Matthew. Highly recommend. Lovely man and very knowledgeable.

A. M.

Have nothing but amazing things to say about the guys at JQ. Excellent customer service all the way through, Cameron helped us and managed to get us exactly what we wanted! Highly recommend 👍🏼

G. H.

Such a beautiful new store with a friendly and extremely knowledgeable team. I’d 1000% recommend visiting if you’re looking for an engagement ring that’s unique to you. Thank you Jewellery Quarter Diamonds!

A. G.

Fantastic service .Abby was wonderful on offering a bespoke service on choosing style of style of ring and also selection of the most beautiful gem stone ive ever seen and wedding ring .first class service .

G. M.

Would definitely recommend Great service from Jenny. Really knowledgable and helped us find exactly the right eternity ring. If you visit the Jewellery Quarter make sure you pop in.

T. O.

Brilliant customer service !! Drinks are offered when you arrive and your made very welcome and relaxed. Strong recommendation

R. R.

Great service and atmosphere, Cameron was extremely helpful and would strongly recommend this business to everyone. Thank you Cameron for the best experience possible

L. B.

Great service and a beautiful shop thank you Abbie. Wonderful help not pushy. Very Covid safe too.

A.

Thank you to the whole team for helping design and make our ideal engagement and wedding rings!

N. G.

Excellent service with great prices!

N. K.

Jenny was incredible - couldn’t be more pleased

e. d.

Great service and advice and always an offer of a drink.

A. S.

Steve was a wealth of knowledge and had a superb team around him to look after me the whole time I was in the shop. Nothing but professionalism from start to finish. The actual ring that Steve managed to turn around in quite a short space of time was stunning and my now fiancé is in love with it. Thank you for adding such value to a big part of our lives. I’ll be sure to come back for the wedding rings!

D. L.

Thanks to Emily who was really helpful. I didn’t know a thing and she was great with giving me all of the info i needed. Would recommend this store 100%. Luke

S. H.

Cameron was a very knowledgable and passionate Gemologist. He took time to talk us through all aspects of purchasing jewellery and gems and also did his best to get an incredible price for us. We felt we in great hands, thank you Cameron!

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