Reviews of Rudell The Jewellers - Harborne. (Jewelry) in Birmingham (West Midlands).

Rudell The Jewellers - Harborne

130 Reviews

61 Comments

Jewelry

Jeweller

Jewellery Valuer

Jewellery Repair Service

Jewellery Store

Watch repair shop

Watch shop

89A High St, Harborne, Birmingham B17 9NR

Description

Information of Rudell The Jewellers - Harborne, Jewelry in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Rudell The Jewellers - Harborne

Reviews of Rudell The Jewellers - Harborne

A. E.

The lovely team of Rudell Birmingham always making me feel welcome and well seviced, they are really doing what they can to please their customers in a respectful way.. my main contact their is the brilliant lady Megan and I was also had a good experience Gail & Richard

M. M. V.

I have been dealing with Lee at their Harborne branch recently. You are immediately put at ease with his professional and approachable manner. The key for this business is not about sales but about relationships which is great for someone looking for a long term relationship with a family jeweller, rather than you larger commercial jewellers on the high street. 5 Stars for this store.

S. L.

A genuinely great company that provide excellent customer service and have a great selection jewels and watches. Friendly & knowledgable staff, our go-to Jeweller!

E. B.

Highly recommend this fabulous jewellers and watchmakers. The staff were warm,welcoming and extremely professional and knowledgeable, no pushiness or hard selling tactics displayed,just genuine helpful honest expertise. Lee served myself and my partner today(due to it being Richard's day off,who was also a great credit to the company)and could not have done a better job! My partner is 1 very happy 40 year old!

R. B.

Jason at Rudell The Jewellers, Harborne has been a delight to deal with. His knowledge and customer service has been excellent, always going the extra mile and making a recent purchase feel very special. I would highly recommend Jason and his colleagues.

a. p.

I have bought my last two watches from Rudells Harborne and on each occasion their service has been outstanding. Their range of brands is exceptional and also ,unlike many of their competitors, they do have actual stock of the watches. Brilliant friendly service with real expertise.

C. G.

On entering the harborne store I was greeted by a smartly dressed doorman, who was also very polite. The staff have a great extended knowledge of all the products. I felt very comfortable making my purchase, they even offered me a drink. I will be a returning customer, keep up the good work.

D. T.

My watch went in for repair on the cusp of lockdown which was unfortunate but Richard kept me updated throughout. Even when there was nothing really to say, he emailed to give me possible dates and how things may wellbe progressing. Top service through difficult times!

P. R.

Lovely friendly staff, always polite and make you feel welcome. Very smartly dressed and polite doorman. Visited the store many times and would recommend them to anyone.

S. P.

Don’t let the window display and double doors scare you. Rudell’s a warm and welcoming place with incredibly helpful and enthusiastic staff. Marc was very knowledgable and took the time to explain things to us without putting any pressure on us to make purchase then and there - definitely a big difference from the Jewellery Quarter. His passion was infectious and we came away feeling like we learned a lot and we could make a more informed purchase. I would highly recommend this place and we’ll be returning ourselves

M. H.

I recently visited Rudell's and was immensely impressed with the store. The range of watches were superb and the staff were very knowledgeable and genuinely eager to help, very friendly indeed - so good... I felt I had to write this review! Overall, a great experience and would have no hesitation recommending Rudells.

S. T.

As a longstanding customer of Rudell, I have been consistently impressed by their exceptional service and the warm, inviting atmosphere they create. Their wide range of products, including brands like Patek Philippe, Rolex, Omega, Grand Seiko, and IWC, showcases their commitment to offering the finest selection to their customers. What truly sets Rudell apart is their team, specifically Gina. Gina’s knowledge and expertise shine through in every interaction, ensuring that you feel valued and well-informed throughout your visit. I wholeheartedly recommend Rudell Harborne to anyone seeking a remarkable shopping experience.

S. S.

Lee provided us with an amazing and unforgettable experience presenting the watch to my husband on his 50th. He was very polite, knowledgeable and really went that extra mile to make it an unforgettable experience for my husband. Highly recommend Rudell's to anyone and hope to return in the future for more purchases to come!

C. F.

My most recent visit saw me dealt with by Mr Lee Craig at the Harborne store. As with all staff, a more honest, helpful and freindly chap, you would find hard to meet. Prices are not cheap but for such a quality store, are fair and combine this with their service, the overall experiance is splendid. Never pushy and nothing is ever to much trouble What a wonderful collection of staff. All delightful and top draw. Thanks

H. P.

After my ring was badly damaged by my golf bag, it no longer fit my middle finger properly. Having read positive reviews about Rudell's, I went to the Harborne shop last Saturday. I really wish I knew the name of the man who helped me! He took a good look at my ring and five minutes later, it fit once more. Incredibly, it was done free of charge because the guy said "it was a two minute job". Amazing service. If I ever have any trouble with this specific ring, or any jewellery in general, I will return to Rudell's. Thanks!

A. P.

Fantastic service and always friendly welcome. Gina has been great over the years with helping choose watches. The staff are professional and always happy to help.

S. L.

The customer service here is 10/10. Always a pleasant experience shopping here and will continue to opt for Rudell over its competitors for this reason. Great variety and choice of products too!

W. P.

Service of the absolute highest order, Mark & Richard are exceptional. We are very lucky to have Such a jeweller as Rudell's in Birmingham. I will be a very happy customer for years to come.

H. G.

I loved every minute of my experience at this store! Not only were the staff so knowledgeable but the most friendly and genuine. Will definitely be returning for my next special purchase!

S. H.

Excellent customer service from the Harborne team during the enquiry and purchase of my beautiful new watch. Rudells match high end products with high end service. Thank you.

D. B.

Always great to deal with Rudell's and especially Gina. Gina is the most knowledgeable watch person I know.

E. P.

Nothing is ever too much trouble and you are guaranteed to see the best quality jewellery. Their customer service is second to none. Thanks Zoe.

P. S.

There are so few shops like Rudells left, where quality, staff knowledge & service are always first class. There is always a great selection where the experienced staff know what i went better than I do. Whether i am looking to treat myself or a present for a loved one I know i will find something here. A true 5* shopping experience.

J. L.

Excellent service every time, Gina is a gem that always takes care of all our needs!

A. C.

Rudell's at Harborne or Wolverhampton both offer the same fantastic service and customer care. We first came to Rudell's after looking for a ring in the Jewellery Quarter. The difference in service was chalk and cheese. Rudell's made us feel so special that since then it is our first port of call for gifts, watches and jewellery. The experience of choosing the gift lasts in the memory and makes those special occasions and celebrations even more special.

A. S.

I visited the shop on the 12th Nov. On the look out for a certain ring setting (I'd been looking for this setting for a while). The staff were fantastic and showed me quite a few options. All great and one just perfect...

C. M.

Thank you to the wonderful staff at Rudell the Jewellers, Harborne. Friendly, generous and kind, I really appreciated their help today. I wholeheartedly recommend them. Thanks again!

Y. R.

Cannot fault the service here - friendly, professional and highly knowledgable staff who make this store stand out from the rest. I would not hesitate in recommending them!

m. h.

Fantastic service from start to finish, very attentive and professional, Richard was our expert and after purchasing one watch we will be back .

L. R.

Highly recommend Rudells Harbourne for a lovely shopping experience. Traditional quality service in a high end boutique atmosphere.

M. R.

Great team lead by Jason. Niche brands with excellent service highly recommended.

a. s.

What can I say walked into Rudell's over 20 years never looked back no better service in the world perfect family run business nothing is too much trouble for any member of staff love them all.

K. F.

Friendly service and sincere.This is a very fine store the staff (Gina) are attentive and nothing is to much trouble I was made to feel very special would highly recommend.

M. L.

Superb all round customer service . Nothing is too much trouble and five stars are not enough to illustrate how fantastic this store and staff are (Specially Gina). I keep coming back for more! I cannot recommend Rudell Harborne highly enough. See you soon, Rudell!

A. G.

All of the staff has been extremely helpful, especially Dan, who has always made the experience very pleasant. There is nowhere better to go.

M. D.

Great selection in store, customer service is excellent and really makes you feel special. Wouldn’t shop anywhere else.

R. W.

Have been a very happy customer for many years and intend to continue in the years to come. Great staff and high quality items.

D. P.

I've always had a great experience every time I have visited here. Very helpful and knowledgeable staff and great customer service.

P. M.

first class service by a first class team. Wouldnt go anywhere else.

H. P.

Beverley and the team at Rudells the Jewellers in Harborne are excellent for knowledge, service and quality.

D. O.

Great experience, staff are knowledgeable on each brand in store and incredibly welcoming.

P. P.

Amazing personal service from Lee who looked after me and was highly knowledgable. Would definitely recommend a visit to Ruddell's Harbourne. Thank you!

M. A.

Excellent service and brilliant premises, many thanks to Zoe and the team!!!

C. T.

Really nice place, friendly staff, Megan was excellent.

M. H.

It has been always wonderful experience with Rudell The Jewellers. I visited quite a few times. This boutique has amazing ambassadors. Particularly, Jason Spencer, franchise General Manager, very approachable, caring and supportive person. He fulfils my requirements for watches and Montblanc fountain pens. Moreover, he extends his advice and support out of hours and weekends through text messages. I think because of his unique creativity he has been and able to bring more business to this franchise. Rudell houses very high end Swiss luxury watches, including Patek Philippe, Rolex, Omega, Montblanc (fountain pen) and top brands jewellery. Jason usually sources me rare Montblanc fountain pens as I am avid fountain pens collectors. Last year Jason sold extremely rare watch to me. I am immensely grateful to Jason and whole Rudell family. Rudell also provides the jewellery and watch repairs. I highly recommend the member of the public who are watch collectors and passionate about the jewellery for visiting Rudell. I am sure their dedicated ambassadors will fulfill your expectations and requirements.

K. M.

Incredibly helpful, fabulous service and very patient!!. Thank you!

S. 1.

If you got the money, they will give you a top service

R. S.

Great attentive staff always recommended

s. s.

Excellent omega servicing. Friendly staff.

M. 0.

Excellent

I. D.

Great service

G. E.

Very Good service

C. S.

B. S.

J. B.

G. M.

Although it is a rather high end store you are treated without any snobbery, pomp or ceremony. The staff are extremely knowledgeable in their field. I was served by a lovely guy called Lee and even after I had purchased my ring we sat chatting about different gems that we like for about 30 minutes and it was lovely to talk to someone with the same passion as myself, so thank you Lee and thank you Rudells for my beautiful sparkling ring👌👍👏

W. S.

J. B.

Excellent, old school customer service. Very good product range. Overall a nice experience. Highly recommended.

M. N.

What a wonderful store. I have to say I have never come across another retail business where I have enjoyed my customer experience and journey as much as I have here. From when you enter the store, the staff make you feel welcome and comfortable. The environment is tasteful and perfect for those special purchases. I have had the pleasure of dealing with Jason who has been incredible from the very first occasion I stepped in to the store. He is friendly, polite, honest, professional but most importantly for me he and Gina are incredibly enthusiastic about the brands they represent. A real credit to them. Well done.

M. H.

Having dealt with Jason and his amazing team at Rudells for years, I’m very used to the exceptional and friendly service they all strive for here. I’ve bought pieces from them before and have sent numerous clients to them, knowing fully well they’d be looked after. Having spent over two years on a waiting list for a very special piece, I recently went in to pick it up. Considering the environment we’re currently in with Covid-19 and the additional precautions the team are having to deal with, they still made my morning one to remember! No champagne this time, but I know we’ll enjoy a glass again once the world has rid itself of the virus. Thank you for always looking after myself, my family and and my clients. A customer for life

K. H.

I could not recommend this jewellers enough! Not only is their stock extremely high quality, the staff are fantastic. My partner and I purchased an engagement ring and it was made to order within one week, the gentleman who served us was extremely knowledgeable and spent a lot of time explaining about the ring and diamond in it, as well as different options for wedding bands. Even though it's a very prestigious feeling shop, I felt right at home. Very happy we chose to do business here, and will certainly be returning customers in the very near future.

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