Reviews of H. Samuel. (Jewelry) in Brighton (East Sussex).

H. Samuel

129 Reviews

52 Comments

Jewelry

Jewelry store

44/45, Churchill Square, Brighton BN1 2TD, United Kingdom

Description

Information of H. Samuel, Jewelry in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of H. Samuel

Popular times

Sunday

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Reviews of H. Samuel

G. J.

I bought my wedding ring here When I got home I found that it was too tight a fit. I returned to the store and spoke to staff explaining my situation. They were very friendly, explained that they would get me the same ring design in a larger fit They explained the whole process and couldn't have been more helpful. I then received an email with all relevant information. Great service from staff who knew how to treat a customer.

s. s.

Mixed experiences here. One time they price matched a watch i wanted, which was great. Even after a wait of getting it delivered from a different store. Last visit, they said 'they couldn't price match another watch'. Reason was their website couldn't find it cheaper, yet with my phone in hand, i could, and showed the staff. Still no price match. Staff are very friendly.

F. K.

Amazing experience. Staff is amazing and very nice. Helped me a lot. Alesha was the name of person who helped me pick a wrist watch. Great work team. Thank you. Will visit soon!

C. R.

Just as good service as normal, being a regular customer. Chris was very helpful 👏. New wedding ring brought, just need to come back for fitting. Keep up the great service all your staff give .

S. C.

We went to buy 2 watches for our two kids and the lady who served us were very friendly and polite. Grace is the star of the shop. Our kids loved her. Thank you very much.

L. S.

Bought two watches , beautiful present for my wife . She loved it ..

L. S.

Friendly staff, not to busy, quite a few reductions on watches which is nice.

M. S. C.

Excellent customer care by Kira at Brighton store.

A. S.

Paypal has given wrong address for my order on 31/7/2021, my address is flat 2- 37 York Road Hove, BN3 1DJ,,,,,,THE dxdelivery has passed it to Royal mail now? i asked Royal mail to hold it until i pick up,,,,my original address given by paypal is 169-174 Western Road BN1 2BB,..This is Primark shop not my living address,,,please try to fix this, Paypal have sent an email to H. Samuel confirming my present address which is BN3 DJ ,,Thank you Abbas Shahnaazi 11pm 3//7/2021

S. M.

My daughter had her ears pierced for the second time last week by a lovely, friendly member of staff called Robyn. She was very attentive and reassuring. Due to the earrings my daughter was wearing one of the piercings was slightly wonky. We went back today and Robyn was brilliant re-piercing her ear for her. Brilliant service and Robyn was excellent. Many thanks.

N. K.

The staff are friendly and helpful. They have a great variety of personal and objects for all occasions. Their variety of clocks is enormous. They also have a selection of ornaments that can be used for birthdays, anniversaries, or any other commemorative occasion. They try to accommodate the Customers at all times, ensuring that they are satisfied with their purchase.

j. w.

Nice range of jewellery but I waited to buy a gold chain and no one bothered to serve me. Lost a sale I'm afraid.

S. S.

Great shop..did not buy anything but the guy who served us with about a dozen testers was fantastic and helpful

A. A.

Amazing service. Staff was nice and helpful. They did make a mistake on my online order so if you ever order from online always just double check to see they get everything right otherwise you'll end up messing up a present or surprise or just something you want for yourself. The way customer services handled it was nice as well. They refunded money for the special packaging which was a really nice gesture.

J.

I received a silver bangle with green crystals as a 21st birthday gift. It was originally bought from Eastbourne the day before but unfortunately my mum didn't notice the release button wasn't working. I took it in to the Brighton store (with receipt details) and the lovely ladies in the store were able to help me out there and then! Was so happy because it's going to be a really sentimental item. And their customer service skills were fantastic! Thank you again ladies. :)

j. N.

Always something nice to buy in here, friendly staff,good quality

S. B.

The whole experience was great at this shop. Staff so helpful, being disabled I was offered a seat. Overall it was great.

F. B.

Staff are keen to help and friendly. Plenty of different items for Male and Female. Good place to go if you are looking for gifts for Birthdays or Christmas. Fuzzy Bear100 on YT

A. C.

Great service & very helpful. Purchases were made even though they were not in stock. It was so nice not to be rushed & good advice was given. Many thanks

S. M.

Loved my visit. Very helpful pleasant polite staff. Highly recommend

H. E.

Had to return a necklace due to design fault Connor and Chris were so helpful - 10 out of 10 for customer service.

K. S.

Amazing customer service helpful friend very approachable

o. “. c. j.

Fantastic service, accomodating to any special requests. Incredible quality jewellery.

J. D.

Looking for that special thing that carries the thoughts and feelings in your heart. H.samuel has stunning pieces

C. W.

Great customer service and friendly staff that don't hassle you but are there when you need them

J. N.

Lovely store with a great range of jewellery, I also found the staff very helpful

S. S.

Amazing sale ! Bought a diamond ring and I don't even have a girlfriend

K. L.

Nice selection of jewellery. Great when they have a sale 😀

F. R.

H. Samuel are ok they do lots of different types of jewellery. And watches for every one . 😃

L. C.

Very helpful lovely staff

T. W.

Could use more staff on the shop floor.

G. W.

Nice staff and helpful. Lots of choice of jewellery

S. E.

Nice girl who served me but far to many staff just stood around.

G. H.

Good shop and prices pleasant staff

C. B. s.

Excellent customer service

a. m.

The stuff for valentine's day very good and cheap

L. J.

Nice items at affordable prices

R. C. (.

Very helpful staff

M. B.

No complaints just quality service

T. G.

Great stuff

S. H. (.

Friendly and helpful staff.

D. T.

Didnt have what i wanted

C. T.

Very helpful and knowledgeable

A. I.

Great service

M. A.

👍👍👍👍

C. J.

Good service

g. w.

Really helpful

V. W.

Very helpful

j. j.

Got a ring

D. H.

Shopping 🙄

I. N.

(Translated) Very interesting jewelry and watches designs and friendly service. (Original) Bardzo ciekawe wzory bizutetii oraz zegarkow I mila obsluga .

l. w.

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