Reviews of Venus Diamond. (Jewelry) in Brighton (East Sussex).

Venus Diamond

61 Reviews

61 Comments

Jewelry

Jewelry store

27 Meeting House Ln, Brighton BN1 1HB, United Kingdom

Description

Information of Venus Diamond, Jewelry in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Venus Diamond

Reviews of Venus Diamond

D. E.

Me and my wife cannot speak highly enough of the shop. Jo was fantastic, she helped us pick our rings, went through all the different options. She guided us but let us make the decisions on what we wanted. She was really friendly and this helped us when we were making these important choices and we never felt like she was pushing us to get the most expensive rings. The quality is great and we didn't have to wait long between ordering the rings and them being made. We would definitely recommend!

G. B.

Picked up a custom made ring today. It's exactly as I imagined it, which I am ecstatic about. They have been so helpful and friendly throughout the process, and they've cleaned my wedding band until it sparkled like new (it's over 20y old!). Excellent jewellers, will purchase from them again.

E. B.

Hands down the best customer service. Jo was incredible with helping both me and my partner find our engagement rings, as well as great communication when the rings were ready to collect. We will definitely be returning in the future to get our wedding rings and would highly recommend Venus diamond to anyone.

S. B.

I picked up this gorgeous ring today which was made specifically for me and to say I'm delighted with it would be an understatement. The service I received was nothing short of amazing. Both Erkan and Jo went above and beyond to exceed my expectations and nothing was too much trouble and the end result is an absolutely stunning ring. It's the second time I have used Venus Diamond and they are now my go to jewellers. I have and will continue to recommend them and I can see why their reviews are no coincidence - they really are a cut above the rest. Thank you so much Erkan and Jo!

g.

My partner and I bought are wedding bands from Venus Diamonds; and we’re very happy. Great service, very friendly staff, easy to talk to, competitive prices and they even polished my partners engagement ring in the process. Highly recommend.

N. J.

We have visited every year for a long time and purchase beautiful and bespoke pieces from Venus Diamonds. Jo is extremely welcoming and we visited yesterday, we bought another necklace . We are happy customers indeed! Thank you Jo

W. M.

Wonderful shop. Bought my fiancées engagement ring from here and Jo was great and made me feel at ease. She talked me through options and let me swap stones to suit. A little later than planned we have just collected our wedding bands which we also purchased from Jo and Akram. Service again was great and couldn't fault. Great relaxed atmosphere and a breath of fresh air amongst some of the older jewelers elsewhere in the Laines.

j. s.

Wonderful experience from start to finish. It started off as an innocent window shop and we were drawn in by Joanne's friendliness and passion. The service here is fantastic and choosing the ring felt natural and so special. Thank you for being so helpful throughout and providing great aftercare too 😊❤️❤️

K. H.

I bought a beautiful pair of yellow gold diamond hoop earrings from Venus Diamond a few weeks ago. Jo was extremely helpful and showed me various pairs without it feeling pressured. She offered me an excellent price and also cleaned the earrings I was wearing for free. Very friendly and personal service and a fantastic selection of jewellery. Highly recommended!

R. H.

This is an exceptional jewellers. Jo really went out of her way to help me choose the perfect eternity rings. She goes above and beyond to provide the best service to her clients, for example I popped in to ask her advice after hand sanitiser gave me a rash. She cleaned all of my rings (not just the ones purchased from the shop) for free. If ever I’m looking for beautiful, high quality jewellery this is the first place I go.

E. T.

A big thank you to Jo at Venus Diamonds!! She has gone above and beyond helping us with our engagement ring. Venus has beautiful displays, a wide variety of jewellery to offer and the best customer service. We’ve already decided that Venus will be the ones to supply our wedding bands. Venus diamonds has our highest recommendation, if you can’t see something in the window I can guarantee the lovely team can find something for you! The best jewellers in Brighton without a doubt!! Thanks again Emily & Joe

S. S.

Myself and my now husband bought our wedding bands from Venus Diamond this summer. We are based in London but knew we wanted to get our rings from the Lanes as Brighton is a special place to us. There is a lot of choice in jewellery shops in the Lanes but what really stood out to us about Venus Diamond is the wide variety of men's rings. My husband wanted something a little different to reflect his style and personality and some other jewelry shops had quite limited and unexciting mens rings. We chose Venue Diamond as there were so many options for him. Their customer service was amazing and they were so helpful. We now have a memory for life from Venus Diamond (quite literally on our hands every day!) and we are forever grateful for their help.

P. J.

From a casual stroll through the lanes of Brighton, my partner and I were just window browsing. As is common with the shops in the lanes, particularly jewellers, we were spotted by Jo who was dressing a window display. While my partner was guessing incorrectly at the ring I was pointing at, Jo instantly knew which ring it was and pointed at it. She then came out and asked us if we would like to come in and have a look at lots more similar. We did and with the gentle, non-pushy influence of Jo and her colleague Arkhan (sorry if the spelling is wrong). We collected the rings within the estimated time and we've had a fantastic experience. Totally recommend this business.

A. E.

Have been meaning to write this review for a while...Just wanted to say a huge thank you to Jo and her team at Venus diamonds for being alongside us on the journey from engagement to our wedding day. Right from the start Jo was highly personable, an attentive listener and had the ability to make us feel at ease whilst choosing rings that were right for us as a couple. We felt so happy with the engagement ring that we returned back to this place for our wedding bands! She was also willing to go that extra mile and ensure that we had everything we were looking for, including the personalised touches! Would highly recommend this place if are looking for somewhere that you are not just a customer but a place where they will invest in you both as a couple and your individual story.

M.

I am not surprised that this jewellers has so many five star reviews. Bought a ring for my wife here today and received absolutely fantastic service. Well worth a look if you are in Brighton. Highly recommended.

P.

Super helpful and friendly service. Due to my work schedule I wasn't able to make it there during their normal opening hours but Jo was kind enough to meet me before they opened. Beautiful jewelry and most importantly SHE SAID YES!!!!

j. M.

My fiancé and I were browsing in The Lanes and came across a beautiful selection of unusual yellow sapphire and diamond rings in the window of Venus Diamonds. My fiancé surprised me by offering to buy me one as a replacement engagement ring but -being a cynical chap- thought he’d like to have a shop around online to compare pricing and see what else was available. After a couple of weeks of looking around we had almost decided on a ring when we returned to Brighton for other reasons and found ourselves looking in their windows again. This time we were invited in to the shop and shown their beautiful selection of sapphire rings and - when I couldn’t decide- a range of alternative settings. They spent so much time with us, helping me to discover the right stone and setting for me, as well as respecting my fiancé’s budget. There was absolutely no pressure selling and we felt totally confident that we were dealing with a respectable and conscientious jeweller. We agreed on a bespoke ring at a very fair and competitive price, then eagerly waited the six weeks needed for it to be created. Venus Diamonds kept us well informed during the process as we went in and out of lockdown, swiftly answering any queries via email that I had. Although I was slightly nervous at commissioning a ring rather impulsively, I needn’t have worried. When we finally were able to pick my ring- we were absolutely blown away. The ring was more beautiful than we could have ever imagined and the quality is superb. We wouldn’t hesitate to recommend Venus Diamonds to anyone as the service and product we received was second to none. I am absolutely besotted with my stunning ring, thank you Venus Diamonds.

E. G.

Amazing staff, especially Jol. Can't believe how special she made the experience of buying our engagement rings. They were all so patient and warm despite us constantly changing our minds. It made the experience really enjoyable and a lovely memorable part of our engagement. Jol also made sure we ended up with just the right rings for each of us. Would definitely highly recommend. Hannah and Elly xx

A. S.

Fantastic service! We were looking in the window for engagement rings and luckily Jo came out to offer her assistance. She was extremely welcoming and helpful, offering her expertise and welcome opinion. After trying on lots of rings, they offered to tailor the ring to our specific requirements. They went completely above and beyond to create the most beautiful bespoke engagement ring for my fiancé. I cannot think of anywhere else we would want to go to to get our wedding bands.

J. D.

Excellent. We had visited a few jewellers before arriving at Venus Diamond, but none afterwards! Very helpful and thorough service and Jo patiently helped us to find the right rings for us, which we did. We ended up with a good deal too for an engagement ring and two wedding bands, also trading in a old ring as part of the package. Couldn't recommend more, thank you.

A. W.

I first visited Venus Diamond to find an engagement ring where I was so pleased Jo came out to give me a hand as otherwise I wouldn't have gone in! They were extremely helpful and friendly in helping me choosing the right ring, so much so that we ended up getting our wedding bands there too which look fantastic. Highly recommended!

J. H.

Phenomenal Service, Amazing Price and Top Notch Quality. Joanna helped us pick out the wedding rings we exactly wanted. She helped us with budget and prices too and kindly worked out something that worked for us while also providing the rings we wanted for our wedding. We can't recommend Venus Diamond highly enough.

J. W.

I can not thank Jo and the team at Venus Diamond in Brighton enough they were absolutely brilliant. Jo ever so welcoming and enthusiastic was able to guide me into finding the perfect engagement ring for my partner. I had been wandering the Lanes for a while but not really sure where to begin, Jo approached me from the store front and offered to help. I was quite resilient of the idea of being approached at first but in hindsight with out Jo's insightful knowledge and patience (with my decision making) I would still be looking now. Jo gave me the confidence to make use of Venus Diamond's bespoke jewellery service, I was able to sketch an idea and specify details that (to my surprise) suited my budget. Venus made the ring in their workshop and after around 6 weeks I returned to the store, who had help me set-up a surprise presentation and proposal in their shop window for my partner. It was an unforgettable experience and I am extremely grateful to Joanna and Venus Diamond. The ring is so personal to us both and absolutely perfect. Thank-you!

N. S.

My partner and I ventured to The Lanes in Brighton from London without much of an idea of what we wanted for our wedding rings. Overwhelmed with all of the jewellers, we were window browsing when Jo playfully displayed her stock from inside. She then came out and invited us in and right from the start we felt at ease. A wide range to choose from for many budgets, we were extremely impressed with the customer service received and the care taken in supporting our decision. Our rings were customised to our preference and were ready within the agreed timeframe. For something that was daunting with so much choice, we are so glad that Jo found us and we absolutely love our rings. Highly recommend if you are seeking a friendly and personalised experience.

L. B.

My fiance and I have recently bought our wedding rings from Venus Diamond and I could not recommend them enough. We were just browsing - looking around to see what was on offer in the various shops in Brighton. We had only been engaged a few days, so were very excited and just wanting to explore our options with no intention of making a purchase. I was surprised at the attitude from staff in some other shops nearby. We were made to feel very uncomfortable and as though our lack of experience with wedding rings (and jewellery in general tbh) was a huge burden for them that wasn't worth their time. We decided not to go into any more shops that day, but just look in at the windows and learn a bit more first in the hope of getting a more helpful response in the future. While looking through one window, a very smiley face popped up to say hello! She (sorry I can't recall your name!) came out and led us into the shop while listening to our uncertain thoughts on what we might like and might not like, nodding along and encouraging us throughout. We both ended up trying a variety of different rings but there was never an indication that we were taking up too much of their time or asking stupid questions - it felt very easy, we were all laughing and joking and the entire experience was much more what we had hoped for when choosing wedding rings! We were so happy with the experience as a whole that we decided to go ahead and buy them there and then. Since then, we have been back to collect the finished rings and the service has been just as friendly. This will be my first stop for all jewellery needs in the future! Thank you again to all of the staff!

R. H.

We came to Brighton to choose my fiance's wedding ring and Venus Diamond had a great selection of mens rings. The staff were incredibly friendly and helpful especially as my fiance was unsure of what he wanted! They gave great advice as to what suited him and before he finally chose the one he wanted. We recently collected the ring which was perfect :). Definitely worth the trip to Brighton - great experience with the staff.

R.

Venus have been great to deal with. They are honest and give you the best service. My engagement and wedding rings were bought from here and they knew exactly what we wanted. The service is personal and professional and I will only purchase my jewellery from there going forward. Take a look at our rings I have posted pictures they really are the best!

C. L.

We bought our wedding bands this weekend from Venus Diamond after my fiance bought my engagement ring from them last year. Jo was fantastic at helping us choose the right rings and it was a really personal and professional service. We couldn't recommend them more highly.

j.

Jo was wonderful! She helped us find the perfect wedding ring and made us feel very comfortable. We wasnt rushed at all and the experience was very pleasant. We left feeling excited and we cant wait to pick up our ring!

Y. 6.

We bought my engagement & wedding rings today from Venus Diamonds. The rings are beautiful and didnt compare to the other shops we looked at today. The owner and lady who took care of us were wonderful - thank you! Highly recommend.

C. G.

Venus diamond made our wedding rings and we were thrilled with the service from start to finish. Joanne was such a great help when we were designing the rings, and the finished products were so beautiful. We would absolutely recommend this shop to our friends and family.

G. S.

Jo was absolutely fantastic in helping me choose our engagement rings. We couldn’t be more pleased with them - can’t wait to come back to start discussing the wedding rings !

S. B.

A wonderful experience of buying our wedding rings from Jo and Venus Diamond. So helpful, lots of options to choose from, lots of care taken and fairly priced. Would definitely recommend.

C. S.

Superb, 👌🥇👏Actually second to none customer service, great choice and range, along with good, unbiased advice. Various prices to suit all and very competitive. Cannot fault and would highly recommend to anyone. (Bought wedding rings here). Will definitely return to Venus Diamond in Brighton in the future... 💯 🌟 🌟 🌟 🌟 🌟 💎💎💎💎💎

C. B.

We were on the hunt for a specific ring but with no joy. Venus Diamond listened to what we were after and helped us design a bespoke ring - and it's stunning. The whole experience was lovely and we wouldn't hesitate to recommend them.

B. W.

Wonderful service from the team at Venus Diamonds, all very helpful in picking out the perfect rings for me and my fiancee. Changes were made to the rings in terms of sizing and engraving. Would highly recommend them for all occasions. I have used them for wedding rings as well as christmas gifts.

D. D.

If you are looking for something special and unique, then you must visit Venus Diamond. We visited the lanes on a day trip to Brighton and discovered Venus Diamond and Jo. Jo was very persuasive for us to come inside...wow am I glad she did with Jo's help and advice we found the most amazing very unique eternity ring that was made specially for me, we returned 6 weeks later to collect it and I wasn't disappointed it's stunning I haven't taken it off! Jo goes upbove and beyond to ensure we was happy with our purchase. Would definitely be returning for any other jewellery purchases

L. F.

This was the perfect place for myself and my fiance to pick our wedding rings. We had a fantastic experience and Jo made sure we went away happy. We now have our rings complete with engraving and are over the moon. Thanks Jo!

L. C.

Really personable experience. Jo and her team couldn't do any more for me. I had an idea about what ring I was after, so Jo laid out about 15 rings matching the description and was happy to talk about the characteristics of each one. Would definitely recommend Venus Diamonds!

E. F.

Wow . Amazing experience . I went in looking for some type of anniversary present and spoke to Jo - she noticed a Celtic cross I was wearing and after she inquired about it I realized my fiance always commented about it and she suggested I recreate it in the form of a gift and I thought it was a good idea and when I gave it as a gift my fiance was speechless!! I couldn't thank Joanna enough for the suggestion and implementation of copying it in detail as I had it since I was a child . Amazing customer service and what you want is actually a priority not what they want to sell ! If they can't find it nobody can!

D. T.

Beautiful displays in their windows. The owners/staff were very friendly,pleasant and helpful. Nothing was too much trouble and we did not feel rushed. After purchasing two rings we would certainly go and visit them again.

R. B.

We have just bought our wedding rings and received such amazing service, from choosing the right style & material through to picking up the rings. Would highly highly recommend Venus Diamond to everyone! Thanks guys!!

i. m.

Absolutely incredible experience with Venus. So personal, exceptional help and advice. They really understood what I wanted as I was very specific and gave me the most beautiful ring. Very very happy. Highly recommended.

A. C.

The service we received was really good and pleasant. We had a wedding ring designed and made to match the engagement ring and we was delighted with the outcome.

J. D.

My fiance and I just got our wedding rings from Venus Diamond. They were very friendly and helpful, and made us two gorgeous wedding rings.

P. H.

Very friendly and helpful. No pressure selling. We spent a long time trying on wedding bands and was not rushed at all. Would definitely go back again.

s. c.

I'd like to say that I'd highly recommended this lovely jewellers. I had lost my necklace that waz of very sentimental value 2 me, so my other half n I went in to this jewellers to see if we cld get a replacement. We got taken in by a lovely lady, n asked what we wer looking 4. I told her and within a few mins we wer putting a pendant 2gether that I waz blown away by. We wer told it had 2 b made up an we cld pick it up in a few wks. When we went back 2 get it, well...... I pretty much had tears in my eyes as it waz all had expected an more. I got my other half 2 put it on rnd my neck and he waz just as dazzled by it as I waz. I'd like to thank you so much for putting the necklace 2gether for me an making it an even more sentimental piece. If your looking for somewhere to buy beautiful pieces of jewellery then I'd highly recommend Venus diamond. Thank you once again.

S. B.

Brilliant place!! I got my engagement and wedding bands here. They are so helpful polite and really listen. They made the experience fun and put no pressure on me. Thank you both for your help :)

s. b.

Myself and my fiancé could not have asked for more professional and exemplary service. They made the most perfect wedding ring for me and we are both over the moon with it. Thank you.

s. m.

Very friendly staff, always happy to help you get what you are looking for! Got both engagement and wedding bands. Would recommend!

R. S.

Literally perfect! Perfect service and advice, perfect custom ring produced. I just can't thank you enough!

R. P.

Thank you for the most beautiful ring ❤ would highly recommend

E. E.

You’re always sure of great service, and, nothing is too much trouble. Erkan and Jo are always helpful, and, ensure that, above all, you are more than happy with your purchase.

J. T.

Received really lovely service, and we're both very happy with out engagement rings..

L. N.

Venus Diamond Jewellers had exactly the necklace I wanted. The service was fabulous. Highly recommended

p. b.

after 8 years we found our rings at Venus Diamond, very nice helpful staff, thank u, mr and mrs B

P. D.

Just purchased a wedding band here, wonderfully friendly staff, very pleased with my ring and the price!!

J. R.

Jo was lovely and really helpful. She made the whole experience feel really special.

S. T.

Excellent customer service. Took the time to find just what I wanted. Made shopping a pleasure

R. M.

Very friendly and professional. Good quality good price.

S. H.

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