Reviews of In Time. (Jewelry) in Cardiff (South Glamorgan).

In Time

112 Reviews

44 Comments

Jewelry

Watch repair shop

Jewellery Repair Service

Watch shop

St David’s Dewi Sant, Grand Arcade, Mall Site 12a, Cardiff CF10 2ER

Description

Information of In Time, Jewelry in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of In Time

Reviews of In Time

D. W.

I came here after a recommendation, new battery needed for my Tissot watch. Anthony, what a lovely guy, very calm and reassuring. He took the time to talk through what was needed, gave us a return slip & we shopped while the work was done. On our return it was finished & Anthony also gave me an 18 month guarantee. Will definitely use again.

C. C.

Excellent service from In-Time staff at Debenhams , Cardiff today. Helpful, courteous and welcoming. In a few minutes my son's watch was repaired efficiently, rectifying what previous watch repairers failed to do! Superb service from a team who display excellence in their work. Highly recommended!

p. w.

First class service replacing a Marc Jacob's watch battery, quoted £45.00 and had to be sent away to be done!!! a no brainer for anyone who wants quick professional service without having to wait and all with an 18 month guarantee.

R. J.

These lot know their stuff. And far cheaper than the big jewellers where I bought my Tag, who wanted to send it away to a 3rd party too. I couldnt wait so they recommended Intime. I had seen the place before but thought it was just for Debenhams watches. I was so wrong, they said they can do almost any make and services are done at their head office workshops. Here they pressured it and guaranteed it a year and a half all within the hour. My wife left her rings to be cleaned for free and they polished my watch for a little more. It takes a lot to impress me but this place did. We even had a free coffee!

n. p.

Brilliant customer service, understanding staff and explained everything well. Took my watch apart, cleaned it and is working well now. Highly recommended, didn’t have to wait, went shopping and came back when I was done ✅

G. J.

Third watch to be taken to have a battery fitted. Cleaned my watch too. Happy and friendly staff. (Brian and Heminder) thank you for another job for you :)

C. M.

Wonderful service, wonderful staff. Three items fixed, polished and sparkly, lickety-split. Absolutely thrilled. Highly recommend.

E.

Took my watch in as the pin come out, service and work carried out was fantastic and just wanted to say a big thank you to the guy who carried out the work I believe his name was Brain. Fab service would definitely recommend.

L. P.

We had the pleasure of meeting Leanne recently,we immediately felt at ease and impressed at Leanne's knowledge ,efficiency and perhaps most importantly her kindness,as she arranged for the repair of our late daughter's watch.She updated us on progress and as promised when completed,incidentally within timeframe, superb service! Thank you Leanne.

I. B.

Went to the cardiff branch In Debenhams met by two wonderful staff members they we're really helpful fixed my watch in no time which I'm so grateful for as other places told us it couldn't be fixed. Thank you very much I'm one greatful customer.

C. W.

Really good value, helpful member of staff and gave a really personalised service when they fixed my watch to my size. Would highly recommend.

R. M.

I first came upon In-Time some four or five years back, when stupidly on a night out, I accidentally smashed the glass face of my brand new £400 Seiko watch, (back then In-Time were located within Debenhams department store). I was pleasantly surprised to see the watch repaired to a very high standard and quickly returned to me as good as new, for a modest charge. Given the above experience, I recently sought out In-Time again for a separate repair (again, stupidly, I'd fallen through a garden fence and detached some link pins - a minor repair, but one that prevented me wearing the watch nonetheless). Due to the closure of Debenhams, I managed to locate In-Time in the newer St David's 2 shopping centre. I provided the watch and got a call the very next morning to come and collect. Upon collection, I was elated to find that not only had the repair been quickly made, but that there was also no charge at all for it. I couldn't quite believe it! I'm very pleased with the service provided and the honest and professional work done, on both occasions. I'll certainly be recommending In-Time to friends, family and colleagues. Many thanks again

S. H.

Staff were so lovely and helpful, definitely would come back here again. I had my watch fitted for me and this was the cheapest place I could find especially for my type of watch.

J. D.

Last weekend I took my sons watch that I had bought for a Christmas present to 6 different shops to have links taken off it, I was also told to send it back to manufacturers as no one would do it due to it being half ceramic, as my last port of call recommended by John Lewis, I took it here, they done it perfectly, In-Time watch repairs in debenhams cardiff, so quick, so cheap, and excellent service, will be recommending to everyone, they saved the day , I am so preased. Thank you

C. C.

Excellent service at a reasonable price. However Debenhams is closing at the end of the month

S. E.

Always a friendly face Leanne and staff do a first class job, very happy with everything they do. it's a little gem that everyone should know about

D. K.

They fixed my watch, kept me updated every step of the way

D. B.

Helpful advice and a prompt repair on my mens watch, a good service received. Dean

A. A.

A fantastic service, very knowledgable and professional would recommend this establishment to anyone. Many many thanks.

P. T.

New strap for my sports watch very nice

A. J.

Left a watch with them for an unexpectedly long time & still safe n sound...

A. P.

Great place if you need a watch or repair

D.

In-Time are Way-Ahead-of-Time compared to other in-store jewellery/watch repairers in the Cardiff City Centre who quoted scary prices to change the battery in my Timex Ironman watch plus stating the watch will need to be sent away or noting can be done for 2days. In-Time was recommended to me at3:55pm on a Sunday afternoon and I was extremely happy with the all-inclusive quote and 20-minute turnaround time to pick up the repaired watch on that vey same Sunday. What also impressed me was the 18 months warranty for a battery & seal replacement repair and the attentive caring nature of the repair agent who was charming, witty and said all the right things to win my confidence by 4pm to hand over my watch into her more than capable hands without giving it a second thought. I will be spreading the world about In-Time to my friends & family. Many Thanks for a super- fast well priced repair service experience.

J. B.

Very helpful and knowledgeable.

D. H.

Great service and a wide range of products serviced. Brilliant.

C. S.

Leanne was great help and very efficient.

S. D. (.

I've never been here.. Google is tripping

I. Y.

Absolutely superb service , many thanks

M. K.

Really fantastic service!! :D

M. A.

Fast and friendly service

L. C.

Friendly staff great service

P. M.

Good service.

L. S.

Good service

m. s.

Excellent. A professional assessment and explanation of a stopped manual watch which was then repaired in about an hour. Anthony - thank you!

R. R.

K. N. M.

F. G.

s. i.

S. S.

Was quoted £100 for a watch battery and a wait of 12 weeks...went here and it was done in 30 mins and only £20... fab service

E. W.

Had both of my Siekos done in 90 mins , fantastic service.

V. L.

I just wanted a battery fitted to my Tag and was directed to this stall, by other local jewellers. They all wanted to send my watch back to Tag, just for a battery to be fitted. Ridiculous. However this stall fitted, cleaned and sealed the watch within an hour. Professional and skilled service. Only negative was the price, which was shocking, in my opinion. £65 for a battery. Paid it as my watch hadn't worked for a while and I was concerned the old battery might start leaking. However that old battery did run for two years and only cost £6.

J. T. G. H.

I found the lady and gentleman to be very professional and helpful. They explained fully why the cost of repair , and automatic service, was more than the value of the watch and didn't attempt to force business out of me. I shall be calling in again soon to have a new battery fitted.

e. w.

Excellent in every way. Three watches (Longines and Rotary) sorted over the last two years, with guarantees, a free jewellery clean AND a coffee/tea voucher for the cafe - what more could you ask! Kirstyn and Heminder are very helpful and efficient. Recommended to me because the main watch retailers want to send watches away just for battery replacement - these guys did it in half an hour. Brilliant service.

s.

I had the pleasure of meeting Brian and Leanne last week who quite simply went above and beyond and left a customer service mark like no other. I have a watch that belonged to my departed mum that he not been work or worked for 30 years. Not only did they look at it straight away and fixed it, when I got teary they treated me with care and consideration and I even got a hug! Could not recommend highly enough.

Contact

Photos