Reviews of Watches Of Wales. (Jewelry) in Cardiff (South Glamorgan).

Watches Of Wales

102 Reviews

19 Comments

Jewelry

Watch store

35 Morgan Arcade, Cardiff CF10 1AF, United Kingdom

Description

Information of Watches Of Wales, Jewelry in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Watches Of Wales

Reviews of Watches Of Wales

D. B.

Paul and the WoW Team are fantastic and experts in their field. I purchased a Rolex Submariner Date back in 2018 and have been absolutely delighted with it! Will be in touch to add to my collection very soon. They are not pushy at all and communication was prompt, polite and exact. They gave me a superb price for my Omega Seamaster as a part exchange and then posted my new watch over to Bristol when the purchase was complete. My watch was posted tracked and signed for and I could even track it live on the Royal Mail System! My new watch even arrived triple boxed and in one of their own branded luxury boxes as well as the genuine Rolex one inside which was a lovely touch. I would definitely recommend Watches of Wales to anyone in the market looking to purchase a luxury timepiece or special item of rare jewellery. It’s no surprise that a number of high profile celebrities use them to purchase their watches and not tolerate the poor service from Authorised Dealers! I’ll be in touch soon for my next one!

L. A.

Bought a Rolex sub from WW great service, simple honest and fast delivery. Great comms throughout, with the support needed for a first time buyer. Highly recommend.

P. R.

Bought a female Rolex Date Just, off these guys- when it arrived the watch was in great condition as they mentioned in the descripton. However, no business is perfect and always needs feedback to improve so the only things I would say Watches of wales needs to improve on: 1) (In this case) - state within the description about the box that the watch came with as it had some sort of mould or rust - I werent expecting it to come like that becaue it werent stated in the descripton so potentially be more descriptive in every watchs case. 2) Before purchasing the watch, I had a few questions before hand that I made via whatsapp and after one message, there were no more replies.. but I still purchased the watch anyway, however, I know people would have left it and you would of lost out money wise- so just bare in mind for the future that your communication should improve. Towards the end when I requested a call back to find out insurance options i must say it was very good by Jordan. Overall very happy ! but if you could improve on the above that would be great.

J. S.

First class service. Communication and privacy were 10/10. I’d highly recommend and happily use again.

n. h.

Just received my Submariner, absolutely stunning timepiece thank you to my girlfriend and to watches of wales for the outstanding service 😃👍🏻

k. d.

Made my first purchase off the website on Monday, the customer service is fantastic any queries I had were answered quickly, the quality of the watch is absolutely outstanding when they say excellent condition they really do mean it! Thank you so much for this, I would highly recommend to anyone and will 100% be using your services again!

v. g.

Absolutely first class experience in buying my partner a beautiful Rolex date just oyster perpetual collectors watch. Jordan was outstand ing in his customer service from the query right through to the purchase. Massive thank you to Jordan its hard to find such excellent customer service these days. I highly recommend Watches of Wales and will certainly be buying again from them.. This time for me.

T. P. S.

Fantastic Experience. I requested a call back regarding a watch and was contacted exactly when requested. The advisor Jordan was knowledgeable about the watch and clear and concise with his advice. I agreed to purchase the watch the same day and he e-mailed first thing the very next morning to arrange delivery. Within two days i received the watch which was beautifully packaged. Jordan couldn't have been more pleasant or helpful, excellent and stress free experience. Cheers Euan

E. T.

What fantastic Customer Service. I love my watch and nothing was too much trouble. Considering they’re trading in such difficult circumstances, I couldn’t have asked for more. Very knowledgeable and professional.

T. J.

At Watches Of Wales I found what for me is the perfect watch. I made an appointment the day before, when I arrived the store was lovely and clean and the watch that I was buying was waiting for me. Strap needed some adjustment with 3 extra links, all of that was taken care of with no issues. From a customer service point of view it was fantastic, despite all the doom and gloom in the world at the minute the purchase still felt very personable. Couldn’t be any happier with my purchase. Thank you,

S. T.

I was recommended to Paul which in itself tells you a lot. Even although he was on holiday he made contact and arranged to call me on his return which he did. Communication and service both excellent and the part ex value/purchase price we agreed made complete sense. I’ve now received my watch, Rolex Hulk, it’s in fantastic condition just as described. Would not hesitate to recommend Paul and his team and next watch purchase theyll be my first and only stop. Thanks again Paul. Cheers Stephen 2/10/20 - two purchases in two months and again service was first class. Owain was great, answered all the queries really quickly - day or night, kept me up to date with order progress and had watch to me exactly when he said he would. Will always be first stop when looking for a watch, been great dealing with Paul and Owain.

N. H.

A Great place in the heart of Cardiff. I drove down from Oxford to sell a Watch. Communication with Paul was super. Price was agreed by email. On the day Lowry was serving me. Super professional and very friendly. Agreed price was transferred into my account within 5 minutes of inspecting the watch, document and box. I was very pleased with the customer service. It’s a family run business. Very very genuine and kind. I would definitely use them again to buy or sell. Thank you very much Watches of Wales

D. M.

Thanks to Lowry, Jordan and the team. Couldn't be happier with both my new watch and experience at Watches of Wales. These guys really know their stuff and won't be beaten on Value. Furthermore, their service is beyond compare. Fantastic communication throughout the process and rapid delivery. Will definitely be returning for my next addition to the collection. Cheers guys!

T. H.

Fantastic experience buying from these guys. Lowry was very helpful and the watch I bought was exactly as described. Excellent buying experience and I would thoroughly recommend to anyone considering a high end watch to check out the stock and team at WoW beforehand. You won't be disappointed.

C. B.

Have purchased multiple watches from the chaps at WOW over the years and their service has been absolutely first class. Post sale Lowry and the boys have helped me find parts and other bits. First class.

I. S. M.

I had some gold items I wanted to sell, I had phoned round , did my homework in relation to valuations etc, I had several dealers interested , but eventually arranged to deal with Watches of Wales, The staff were helpful and very genuine. I knew what the items were worth retail, and they gave us a really good fair price, close to top value. Very impressed with the care and customer service and integrity of the business , will definitely recommend Watches of Wales in future

S. G.

Excellent service, Jordan was erudite and professional. Exceptionally prompt delivery, watch arrived well packaged and is absolutely stunning. Will definitely be using again and recommend.

K. D.

The service I had at Watches Of Wales today was brilliant. They offered the best price for my Gold and was so helpful and friendly. As soon as I entered the shop they put me at ease and were wonderful. I was served by Loury, a very nice polite young man. They are definitely the best in Cardiff and I visited four others who could not match the service I had at Watches Of Wales. I have no hesitation in recommending them and will definitely use them again. Make sure you visit them, you wont regret it and you'll definitely be glad you did.

1.

I recently purchased a Ladies Datejust as a present for my wife for our 25th Wedding Anniversary. I was concerned regarding the lockdown and the short timescale involved in getting the watch for the date. Lowry assured me it wouldn't be a problem and went above and beyond to ensure it arrived. I cannot recommend them highly enough fantastic service. Will definitely use them again.

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