Reviews of Ernest Jones. (Jewelry) in Edinburgh (Edinburgh).

Ernest Jones

54 Reviews

32 Comments

Jewelry

Jewelry store

78 Princes St, Edinburgh EH2 2ER, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Ernest Jones, Jewelry in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ernest Jones

Sunday

11am–5pm

Monday

10am–5pm

Tuesday

10am–5pm

Wednesday

10am–5pm

Thursday

10am–5pm

Friday

10am–5pm

Saturday

10am–5pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Reviews of Ernest Jones

My partner and I were searching for the perfect engagement ring & went into EJ’s Princes Street branch after having a few disappointing experiences at other shops. EJ staff were a breath of fresh air - no snootiness, no sense of urgency to make the sale. We had a lovely chat with the sales staff (mind you, this was at a busy time on a Saturday). Everyone was just so friendly and you can tell they enjoy their work. We ended up buying my engagement ring here as well as our wedding bands later. A year on, I went back in to get the rings polished and we picked up where we left off. Lovely place, made our engagement even more of a happy memory.

C. R.

We used Ernest Jones throughout the engagement and wedding process and the whole Edinburgh team were marvellous. From replacement watch straps to engagement rings the service never wavered and was brilliant throughout. During the more nerve-racking process of selecting an engagement ring the team were very supportive and were happy to answer all my questions and walk me through the process. Thank you in particular to Michaela, who was instrumental in picking the perfect rings for us both. Brilliant service guys!

G. N.

Very good customer service from everyone especially Michaela and Suzannah (hopefully spelled names correctly) when I took a colleague's watch in for repair. They really took the time to get info on the cost an communicate the details and requirements to the repair shop.

E. M.

First class service. I broke my ceramic watch at the gym - it fell out of locker and smashed on the tiled floor. I had had it for a few years and I thought the model would have been discontinued. The staff did think it may have been a struggle to get a new one, but it seemed to be no problem for them. I felt like I mattered to them and that my business was wanted. Flawless customer service from start to finish.

K. D.

Cannot thank the staff enough,went to pick a bracelet with my mum.They were patient and extremely helpful and friendly.

T. M.

The staff here are brilliant, very friendly and helpful. Ended up buying the wedding rings from here while living in London because the service/experience was just sooo much better!