Reviews of Mappin & Webb. (Jewelry) in Glasgow (Glasgow).

Mappin & Webb

104 Reviews

45 Comments

Jewelry

Watch shop

Jewellery Store

28 Buchanan St, Glasgow G1 3LB

Description

Information of Mappin & Webb, Jewelry in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Mappin & Webb

Reviews of Mappin & Webb

S. A.

We had a wonderful experience choosing a watch for our son's 21st birthday. Christa and the team were so welcoming and patient and there was such a great choice. We thoroughly recommend Mappin and Webb

S. A.

Was in today and purchased an omega seamaster. Incredible customer service. I was served by Mary who couldn't do enough and was so helpful. Its her last day in the shop as she is moving store so was lucky to be served by her. So helpful she let me try various models on until I found the right one. My wife was served with bubbly which kept her happy as she can't understand why I spend ridiculous money on watches but hey ho. Thanks again and highly recommend will be back.

A. M.

Absolutely brilliant as always , I would look nowhere else for watches and jewellery. The store is immaculate and the staff are phenomenal. Level of service is by far best I’ve ever experienced .

B. G.

Thanks to Stuart at Mappin & Webb in the Argyle Arcade, he went above and beyond for both myself and my partner and we both walked away with a new watch. Over the moon and Stuart was really what sold it to us. thanks again, Brogan & Bryan

P. c. s. W.

Mappin & Webb is a great shop to make a purchase from, everything from start to finish is exceptional, from the helpful security guard to the expertise of the staff! James was on hand to give great advice with my first purchase from the shop. I find when entering jewellers trying to make purchases I am never taken seriously due to my age however this was not the case. James gave me as much time and advise as I needed and hence making me make a trip from Liverpool to Glasgow. No question is too small to ask. Great experience from start to finish would definitely recommend.(I ADVISE YOU TO ASK FOR JAMES HE IS EXCEPTIONAL AT HIS PROFESSION!) Thanks again!

a. c.

Visited the Glasgow store yesterday. I had got a knot in a necklace . Marcos was extremely helpful and pleasant . Lorraine was able to fix the necklace in the shop. It was a very quick and efficient service . Highly recommend.

R. D.

Watch required repair, was treated courteously and you could tell member of staff knew what she was talking about.

T. E.

Nicola, Lorna and David have the Glasgow store absolutely buzzing. The customer experience is fantastic and the rest of the store team are tremendous. We love shopping here 👍🏻

P. R.

Visited this store on Saturday with my sister she was purchasing a ring. We were met by John one of the sales assistants, he was great,so professional yet warm and welcoming. We had a couple of glasses of Champagne and it was a great experience. He was very knowledgeable about our purchase and various other items of jewellery in the store. It is a shop I would recommend and will be returning in the future,Thanks John for a lovely day!!!!!

A. M.

Our visit was First Class, the assistance in the shop made our experience very enjoyable not pushy at all and very informative. I would recommend M&W for that special purchase. Its definately my go to shop

K. M.

Always friendly and helpful, a nice shop to drop into and wander round. There’s an upstairs as well, with a range of different items, mostly non jewellery. I’ve been in quite a few times and always found it a good place to go. Today went in and bought a watch, a bit by accident! Declan’s sales skills were to fault, I think! Don’t be I intimidated by the locked door, go in.

M. S.

Blown away by the experience I had in store. Fiona and her colleagues went beyond my expectations to make sure I was happy with my purchase which I am. Will definitely be back soon.

S.

Today I’ve had a really pleasant experience visiting Mappin & Webb Argyll Arcade in Glasgow. The attendant man at entrance respectfully reminded me the covid19 rules. There i was kindley met by the saleswoman, a nice young woman named Ian. Explaining to her that im not there to buy anything from their window but want just to express my interest for a high demand watch (black Submariner), she willingly helped me with the process of an unavailable watch. Ian has showed such sincere interest, making that day my best experience to an authorised dealer, despite i haven’t bought anything. A huge contrast in comparison with a different uk dealer where i spent a pile of money and they treated me as one whom disturbed them. So heartily workers as Ian, deserve maximum respect and appreciation by customers. Despite my foreign accent, she behaved professionally and genuinely friendly, didn’t undervalue my presence. My compliments to Mappin & Webb for such marvellous staff. Many thanks Ian.

W. M.

My wife and I were in to purchase a watch as a gift for her graduation next year. We were made to feel welcome by Lynda from the moment we entered the shop and she looked after us right through the whole experience. This was a one-off special purchase and Lynda did everything to make us and our visit feel special. Thank you!

J.

I've bought a couple of watches from this Mappin & Webb store. Highly recommend dealing with Declan, hes very knowledgable on watches and the collections offered within the store.

J. M.

Mappin and web a fantastic place to purchase or get repairs to your warch

P. G.

Declan and the wider team at Mappin & Webb in Glasgow are fantastic! Great service and knowledge.

G. C.

Excellent service, no pressure to buy. The watch I got was the one I really wanted.

A. Q.

Always excellent service from the staff here at Mappin & Webb Glasgow.

A. M.

Love this store from entering to the whole experience no rush to buy made to feel that extra 50% Thanks Fiona Taylor & team your wonderful 👏👏👏👏

R. S.

Brilliant. Staff were excellent. Very happy with my watch. Treated like Royalty.

m. m.

Great customer service couldn't do enough for me from the moment I walked into the store till I left

J. S.

The knowledgeable, friendly staff in this store are a pleasure to deal with. They take time to get to know you, and it’s a pleasure to shop in the store! Special thanks to Lorna and Charlene on this occasion!

D. R.

Picked up my father in law's mappin and webb 1985 watch today, after full service. What a job, like new. A real boost for him as an 82 year old recovering from pneumonia. Thank you.

A. J.

A really beautiful range of jewellery. Charlene is lovely and so helpful!

m. j.

Excellent service, friendly staff, very knowledgeable and accommodating. Highly recommended.

J. P.

Very polite staff and great watch selection

K. M.

Great staff and service.

س. ا.

Stores that sell brand watches

G. C.

J. P.

A. G.

M. C.

J. R.

M&W Glasgow provide consistently outstanding customer service with an extensive range of luxury products and events. Cannot recommend more highly and have been a returning customer for many years. David is a true gentleman and a fountain of watch based knowledge.... Mary made us feel exceptionally welcome on the day and easter gifts made for a special purchase.

c. m.

B. P.

R. M.

S. M.

m. c.

J. M.

Excellent service from a knowledgeable staff team. Nice touch of offering a selection of drinks whilst my wife and I were looking at the watches. Very pleased with purchase of Cartier watch from a professional,knowledgeable salesperson. Highly recommend a visit.

J. F.

Absolutely first class service received in store yesterday. Declan and Fiona were absolutely outstanding in their treatment of me. Thank you again.

N. F.

5 star service, hospitality and knowledge. Nicola and Nicole were genuine in there sales approach. Great advice. So much more welcoming than other watch shops under the same umbrella company. If you want a new watch, don’t go anywhere else.

A. P.

We were met by Fiona Taylor at Buchanan St shop with a bubbly bright smile and the most pleasant manner you could ever meet. I can honestly say she made us feel extra special and for that we had the best day ever. We will be back.

B. W.

This was an excellent experience at the store in Glasgow. Very attentive service from start to finish & under the care of Lorna the assistant manager. Thank you also to Charlene for initially helping to set it up. Would highly recommend Mappin & Webb in the Argyle arcade. ⭐️⭐️⭐️⭐️⭐️

A. L.

I have to say this was one of my best jewelry buying experiences ever! My fiancé had found his wedding band in here a month earlier and he made an appointment to purchase it on Saturday. He also found a wedding band for me but wasn’t sure that I would like it. We went to our appointment with Fiona T. and she was amazing! She was professional yet fun and we had a great time chatting and confirming everything. Of course, I loved the ring she had shown my fiancé and we walked away with both of them. They treated us like royalty and everyone in the store was great! We laughed so much and had way more fun than I ever thought I could have at a jewelry purchase. We felt completely at home and taken care of. We will come here first for any future jewelry needs - thanks to Fiona and team. 🙏🏼✨

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