Reviews of Diamond Palace Jewellers Hatton Garden. (Jewelry) in London (London).

Diamond Palace Jewellers Hatton Garden

607 Reviews

386 Comments

Jewelry

Jeweller

Diamond buyer

Diamond Dealer

Jewellery Valuer

Jewellery Designer

Jewellery Engraver

Jewellery Store

36 Greville St, Hatton Garden, London EC1N 8TB

Description

Information of Diamond Palace Jewellers Hatton Garden, Jewelry in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Diamond Palace Jewellers Hatton Garden

Reviews of Diamond Palace Jewellers Hatton Garden

A. C.

Absolutely flawless service from start to finish! Sophie made the entire experience wonderful from the initial consultation to the final product. We were kept up to date with the progress of our ring each step of the way to ensure we were satisfied with every single detail. The craftsmanship of the actual ring is breathtaking and I am obsessed with how beautiful it turned out! I get compliments every single day and cannot wait to go back for our wedding bands! We spent half the day in Hatton garden and so pleased we decided to stop by DP. If you want honest, efficient and a beautifully designed bespoke ring this is the place to go! Absolutely recommend diamond palace especially Sophie! Don’t bother with other stores - make this your first stop and you won’t regret it!

H. W.

Once again we received excellent service by Tony at Diamond Palace today for our wedding rings. The advice and knowledge of Tony is fantastic, delivering a personalised, professional service to make sure we found the perfect rings which we will treasure forever. All staff we have encountered have been approachable and willing to offer help. We didn't consider going anywhere else having received the same level of service for my engagement ring. Would definitely recommend! Thank you for all your help!

C. S.

Having traipsed round the countless diamond stores in Hatton Garden I was quite disheartened by the service and felt quite daunted by the whole experience...until I stumbled across Diamond Palace. They were incredibly helpful, friendly and a joy to deal with. They educated me on the process and put me at ease from the outset. They have a very relaxed approach and don't ever put pressure on you to buy unlike many of the other outlets I visited. The aftercare has been fantastic too as they quickly resized the ring to fit! Peter helped me design the ring and the end product was simply stunning - everyone comments to my fiance just how beautiful it is! Excellent service and good value - I have certainly recommended to my friends and will be returning to buy the wedding bands. Thank you!

A. R.

My fiance and I had a great experience buying my engagement ring from Diamond Palace. All of the staff were exceptionally friendly and knowledgeable and made the experience a real pleasure. It was the first shop we went into and Vasoula made us feel very relaxed, explained everything clearly and guided us through the process so that we felt really comfortable with our final decision. They resized the ring in time for me to take it home that same afternoon which made it all the more special. We didn't know what to expect and the service we received was excellent - we'll definitely be going back for our wedding bands in the near future.

T. O.

It is a daunting tasks for a man to look for the perfect engagement ring and I couldn’t have chose a better place to go. I highly recommend Diamond Palace. Martin and the team were extremely helpful and very knowledgeable! The great reviews helped my decision however as soon as I stepped into the shop, I knew I chose the right shop. Martin made me feel very at ease and took the time to explain each and every aspect of what I should look for when choosing the perfect ring. Martin’s taste on stones/rings was great and suggestions were well received. The after sale service is just as good which is critical as you knew it wasn’t just a “sales” process but the team in Diamond Palace do really care about everyone choosing the perfect ring. I thank you all very much for assisting me in choosing the ring which my fiancée absolutely loves.

G. S.

Amazing experience choosing my engagement ring with my partner. Adele was able to understand what type of filigree work I wanted, to the yellow diamond that would best suit. Would recommend any one wanting a bespoke filigree ring to Diamond Palace. All very welcoming and will make you feel so special choosing the right piece.

D. P.

I had a fantastic experience with Diamond Palace! Peter was very friendly and professional, and from the first appointment I was sure the ring was going to be a special one. He was very patient with my decision-making process and didn't pressure me at all. My fiancee loves the ring, which is the most important thing! I would highly recommend them!

R. J.

I visited Diamond Palace to have a diamond engagement ring made for my fiancée. From start to finish the process was an enjoyable and stress-free one. Each member of staff I came into contact with was very helpful, attentive and extremely knowledgeable. My fiancée was delighted with her ring and I wouldn’t hesitate in recommending Diamond Palace to anyone (so much so 3 of my colleagues have since purchased engagement rings from DP). Thank you!

H. R.

Peter and the rest of the staff at Diamond Palace Jewellers were fantastic from the start to the very end. Buying an engagement ring can be a very daunting task but I found Peter really enthusiastic, friendly, very knowledgeable and most importantly he was able to get me the perfect ring! I couldn't recommend them highly enough!

G. G.

My fiancé and I travelled to London just prior to our wedding on the 5th August. Having bought the engagement ring from the company before I already had great assurance of their expertise so decided to return. Peter is, without doubt, the most fabulous and highly reputable jeweller I have ever experienced. He was incredibly considerate, insightful and assisted us so carefully in the choosing and selection of our wedding rings. My Carlex wedding ring, which Peter managed to resize within 2 hours, is simply stunning and Jackie's diamond band is beautiful. Peter's knowledge and expertise was fantastic throughout and he made the experience for myself, and my fiancé truly wonderful, putting us at ease and assisted us in the process in the selection of the rings. The new downstairs showroom was highly impressive and gave a true impression of prestige, which I had not experienced before in Hatton Garden. I would thoroughly and wholeheartedly recommend DIAMOND PALACE. Peter, if you and and your wife wish to travel to Abu Dhabi please contact us, we'd love to meet up! Very best wishes Gavin Greenaway

J. K.

I recently purchased a brilliant cut diamond full eternity ring as a present for my wife on the birth of our son. Peter and the team at Diamond Palace exceeded my every expectation and after showing me a beautiful design and setting and discussing budgets etc... I agreed on a ring size and total cost. I left it to Diamond Palace to create a masterpiece and I was not disappointed, the ring is stunning and more than I could ever have hoped for. If you are in any doubt where to go for stunning jewellery then please please go straight to Diamond Palace.

I. W.

The absolute best service from Diamond Palace. Sophie, especially, was so informative, kind and patient with all my questions and I am so happy with my purchase. 100% the best jewellers in Hatton Garden!

D.

I was on a walk around Hatton Garden when I came across Diamond Palace. I had done no prior research or read any reviews about this place. It was here where I met Tony, who spent a good hour with me showing me numerous diamonds on my first visit, when I told him roughly what sort of design I was looking for. You know when you go into a shop and you feel like the guys who work there are salesmen and just want to sell you something? Well, every single one of the guys who work at Diamond Palace felt like they genuinely cared about me, my future fiance, and designing the perfect ring for me to give to her. None more so than Tony, who I met with on two further occasions, and who each time, took the time to answer all my questions, and was patient and extremely well informed. This is a guy who is a master of his craft. He designed the most beautiful ring, and I am delighted with it. I asked my girlfriend to marry me last weekend and she said she couldn't have asked for a more perfect ring. On the last time I met with Tony before the ring was made, I remember him taking the time just to chat with me about my girlfriend, about proposing in general, and sharing his experiences of when he proposed to his girlfriend. Tony even emailed me on the day I proposed (as I had previously told him when I was planning on doing it), and asked how it went, and whether my girlfriend liked the ring! I couldn't have asked for a better team and captain to guide me through the daunting process of buying an engagement ring. From start to end they were professional, courteous, and above all I felt like they really cared. Looking forward to going back and getting our wedding bands made in the near future!

A. A.

My Fiancé and I visited Diamond Palace early this year after reading some of the positive reviews online and we were not disappointed at all! In fact the positive reviews do not do this place justice. We have just collected my Fiancé engagement ring and our wedding bands and they look stunning. The service provided at Diamond Palace was exceptional; particularly the service provide by Tony, who is outstanding. He was approachable, friendly, warm and extremely knowledgeable. He took his time to listen to what we wanted, sourced a diamond specifically to meet our needs and then crafted an exquisitely unique ring. He takes great pride and care in what he does and his passion and talent for his craft and skill are reflected in his high quality of work. I would not hesitate in recommending Diamond Palace and Tony to anyone looking for a ring for a special occasion!

I. S.

The Diamond Palace was one of several jewellers we popped into whilst looking for an engagement ring, but it was the last, because after meeting Martin, there was no need to look elsewhere. Very knowledgable, a consummate professional, but most of all, a really super person. We'd recommend him to everyone in search of that special something and are very happy to hear that he is celebrating his second anniversary at the Diamond Palace. Please send him our very warmest wishes: we look forwards to doing so in person soon. Kindest regards, Iain & Gina.

G. B.

Researched considerably online and visited multiple shops before I found Diamond Palace. By this time I had a fair idea of what I wanted. But meeting Tony made things so much clearer. The entire team and especially Tony where extremely helpful and professional. They helped me find the perfect engagement ring no doubt. I am happily recommending them to anybody who is looking for something truly special.

J. D.

I bought an engagement ring from Diamond Palace. Tim Ashford was the sales consultant that helped me and he went out of his way not only to understand what I had in mind but to also make some suggestions on what other options I had available taking into account the budget I had. After the proposal, we had to have the ring resized and once again the process was very straightforward. Very happy with the result, definitely recommend!

A.

While facing so much beauty in any one place, it was quite overwhelming to choose THE wedding ring that would mark my special day but here it was, thanks to Anthony who was especially patient with my indecision. He has been an excellent host from the beginning. The level of care and expertise that he demonstrated was beyond my expectation. After visiting so many other boutiques in the area, I knew I was in the right place. And because of this experience, I recently went back to Diamond Palace to mend a ring that has been in my family for 3 generations. Anthony was able to explain in details the work that would need to take place to restore it and reassured me that my ring was in safe hands and would be mended by experts. The results was just fantastic. Thank you ever so much!!! Anissa

P. S.

Such an enjoyable experience selecting the perfect ring with the amazing support of Tony at Diamond Palace. From the first moment of listening to the ideas that I had, through to teaching me how to look for imperfections in a stone, Tony was patient and supportive in helping me find the perfect engagement ring. Not only offering his time and experience in the selection but also showing genuine interest in the proposal and wanting to meet my (now) fiancée afterwards, I could not recommend Tony enough, and look forward to his help in finding the perfect wedding bands.

E. T.

I had my engagement ring made by Diamond Palace whilst on holidays in the UK a few years ago. Since then I went back home to Australia and got married but had bought the wedding band from a jeweller in Australia. Unfortunately, I could tell my wedding band was not made to the same high standard as my engagement ring made by Diamond Palace, and so when I came back to London recently I decided to go back to Diamond Palace to have my wedding band redone, supplying my diamonds from my original wedding band. The process was very smooth and I now have a perfectly matched engagement ring and wedding band and couldn't be happier. I had so many compliments on my engagement ring and now that I know they actually ship to Australia I'll definitely be recommending to my friends back home. Thank you Diamond Palace!

W. S. R.

I highly recommend Diamond Palace to anyone buying or even thinking of buying an engagement ring. Tony was extremely attentive right from the and helped designed the perfect ring for my fiance! and Peter helped source the perfect stone. I honesty could not have achieved what I did without these guys. Definitely a step above the rest in terms or service and quality.

G. F.

I highly-recommend Diamond Palace. Tony handled my purchase of an engagement ring. He was polite and professional answering all my emails and queries in a prompt fashion. I had tight timelines to meet as I travel a lot, but he was true to his word each time and made the experience easy and enjoyable. The ring was perfect and my fiancé thinks the world of it.

s. l.

Martin was fantastic in his knowledge and help in getting the engagement ring of my partner's dreams made in an incredibly quick turn around time. Made what could've been a very stressful process into a wonderful one. Would recommend to anyone and will be returning for our wedding bands!

s. m.

Thank you to Peter and his team for his outstanding service. He has consistently been there to advise and assist us in every step of the process and I am now totally besotted with the engagement ring Diamond Palace had made for me. I cannot thank Peter enough for producing such an intricately delicate yet absolutely stunning ring, and for that I am grateful. From the start, the team have always welcomed us at anytime to the store and have made our experience there just wonderful. Diamond Palace is the place to go!

E. W.

My fiancé bought my engagement ring from Diamond Palace and I utterly loved it from the moment I set eyes on it! Having spent a great deal of time researching diamond/platinum rings and visiting many jewellers both in and out of London, my fiancé assuredly decided on Diamond Palace. We have since bought a matching wedding ring for myself and an understated but unique and attractive ring for my partner. We have always been exceptionally impressed by the level of service we receive when going to Diamond Palace whether it is to purchase rings or just to get a polish. There is such a welcoming yet professional atmosphere, I always feel that my treasured jewellery is in very safe hands. Will go back time and time again! Thank you so much for giving us something perfect to remember our wedding day by.

D. S.

Where do I even begin? Hatton Garden can be a very intimidating place; large selection with everyone claiming to be the best but Diamond Palace completely changed that feeling and put me at ease from the get go. I walked in off the street and was greeted by Adele who gave me all the time and attention in the world, within minutes I was looking at diamonds and discussing prices, which were by far the best value for money in all of Hatton Garden, a completely haggle-free environment. I was looking for jewellers that would give me a personal and intimate service, somewhere I would feel comfortable and satisfied with but also somewhere I knew would listen to what I wanted rather than them telling me what they can give me. Sheila and Adele gave me all that and more. I needed a bespoke ring to be made and ready in less than 6 weeks ready to fly to Cyprus for the proposal and I can honestly say Sheila pulled out all the stops and made it happen (even after a few last minute changes)! When the day came to pick up the ring, I was so nervous and if only I could put into words what that ring made me feel when I opened the box. The craftsmanship and the attention to detail was incredible. I cannot recommend Diamond Palace more, from the day I walked in off the street, to the day I got down on one knee, they have been amazing throughout.

P. P.

I purchased the engagement ring back in April 18 and Collected in May 18 (very quick turnaround). After going to many shops in Hatton Garden I didn't come across a better service than Diamond Palace, I didn't have an appointment and they were fully booked but Sheila still made time for me. From the moment I walked in I said a few words to Sheila about the type of ring I was looking for and before showing any pictures she knew exactly what I wanted. The whole process was an experience rather than a purchase and I can not thank her enough for all the help and advice she has given me. I will be back for the wedding bands. The ring was absolutely flawless, the fine attention to detail was immaculate. The fiancé was over moon and have made the impossible dream happen for her by getting the perfect ring.

J. R.

From first contacting Peter at Diamond Palace, to picking up my remodelled engagement ring, I couldn't have had a better experience. From both Peter and Sheila, a friendly, courteous and helpful service, no hard sell tactics, they made it very easy to select the diamond ring I wanted. Thank you, I love, love, love my new ring!

C. M.

From entering the shop not having any idea about the type of engagement ring I was after, I left a very happy customer. Katie in particular made the experience a special one and was very knowledgeable without being too sales orientated. I would recommend this shop to anyone looking for jewellery. To top it off the ring was made to fit within 3 hours and when we returned to collect it we were offered champagne to celebrate

A. D.

This place was excellent. Having visited several jewellers in Hatton Garden, this was my favourite. The member of staff that dealt with my fiance and I was friendly, knowledgeable and really helpful. The jewellery they have is excellent quality and I think reasonably priced. Furthermore, they have some unusual rings in store. If you want to alter certain aspects of the designs you see to suit you, they help you to do this. I love my engagement ring!!!

O. C.

We bought both our engagement rings and wedding bands at Diamond Palace. Sheila welcome us in a very professional way. She made us feel very comfortable. We had and amazing experience customising our rings. Her expertise helped us a lot in order to choose the best quality rings for us. Highly recommended.

K. D.

We could not recommend Diamond Palace or Anthony DeCarvalho more highly. We couldn’t be happier with the finish that they achieved on the bespoke alteration of our engagement ring. It is beautiful work and truly shows why they are no.1 in the Hatton Garden area. Almost as important was the service we received. We can’t thank Anthony enough for his warmth and enthusiasm upon meeting with us and his passion gave us the confidence that we were going to finish up with an amazing piece. Our ring was a tricky prospect and his knowledge and expertise was excellent. He was able to source the perfect stone for the requirements of our setting, well within our tight budget and all within a matter of days. My fiancé has received countless compliments for her ring and we have and will continue to recommend Diamond Palace to anyone we speak to. Thank you Anthony and all at Diamond Palace, we look forward to coming back for our wedding bands later this year.

C. C.

Since purchasing my engagement ring from Diamond Palace in 2014 I have returned multiple times to purchase other pieces of jewellery and have my ring serviced. It is always a joy to return. Peter, Sheila and the team are so lovely and make the whole experience an absolute pleasure. I am so glad we got our ring made here. I wouldn’t hesitate to recommend Diamond Palace to anyone looking for a special ring or other piece of jewellery. The team are so kind, patient and flexible. It was a delight to return after 9 years and find the same warmth and friendship. Thank you!

F.

Diamond Palace are by far one of the best in Hatton Garden! I approached the business last year around October in search for the perfect engagement ring for my now fiancé ! I was immediately assisted by Tim Ashford, who proved to go out of his way throughout the journey to ensure the ring I had custom made was perfect that ultimately lead to YES being the answer! Could not be happier with the service provided and the attention to detail shown above any of the other business in Hatton Garden. 100% recommend & ask for Tim!! - you wont be disappointed !

r. y.

WOW! Perfect experience! Diamond Palace and namely Peter made myself and my then fiance feel instantly at ease. Walking around Hatton Garden trying to gauge what you would like Vs price Vs quality can be really daunting however these guys made us feel relaxed, welcomed, like we could take our time, ask all the silly questions we wanted and it didn't matter. Peter took the time to understand exactly what it was we were after, he helped me realise my dream engagement ring & wedding ring by piecing together designs from their collections. We dealt with Peter from start to finish, he really got to know us and offered an amazing personal service. We had regular email updates on the progression of our jewelry and he has since checked in with us wishing us all the best for our future. I can not wait to go back in to store and select my next piece from Diamond Palace & Peter - our one and only go to jewellers i can not thank you all enough

R. E.

I recently bought an engagement ring from Diamond Palace and have been very impressed by their service and workmanship. We were served by Tony, who found me the most beautiful diamond and then helped us choose a mount for it. He then created me the most perfect ring which is even more beautiful than I imagined it would be. Thank you very much!

M. O. S.

We had no idea of the type of ring we wanted to buy but we saw it straight away at diamond palace. Been to a few other shops at Hatton garden but these guys made the whole process so painless and extra special. Paul helped us with the differences of diamond and found the right one for us. Had a fab experience of what is quite a daunting task at first so thank you very much to Paul, his wife and the team! I highly recommend going here to my friends and family. Anyone reading this won't regret at least a visit to diamond palace. Our heartfelt thanks once again from Ben and Marian. I absolutely adore my ring as well as my fiancé of course!

M. C.

I spent a long time looking for the perfect place to get my fiancee's engagement ring made, and following a recommendation from a friend went in to see Tony at Diamond Palace. I'm a very fussy person and had very specific ideas about what I wanted made, and I was worried about getting everything just right. Tony listened to everything I wanted and guided me through the process, and I felt confident that they would do a good job. When the ring was ready I couldn't have been happier. Everything was just how I wanted and the quality of workmanship is excellent. So happy with the service, and my fiancee is pretty happy too! Would definitely recommend to anyone, especially if you have something very specific in mind. Thanks Tony!

P. W.

Great workmanship with fantastic customer service make for an all round very enjoyable experience. I found Diamond Palace via recommendation from a colleague, and following some online research, I attended a very informative and relaxed consultation with Sheila I designed and purchased the perfect ring for my fiancé (ready within 3 weeks). I can't fault the personalised customer experience and service that Diamond Palace offer both pre and post sales, and will use them in the future for all jewellery purchases. Thank you Sheila and the Diamond Palace team.

B. C.

Excellent service and simply stunning engagement ring. My fiancée was absolutely delighted (understatement!!!). Many thanks to Sheila and Peter who were patient and explained everything brilliantly. Would definitely recommend Diamond Palace and will be back when the time comes to choose the wedding bands.

l.

A special thank you to Tony for his expert help and eye in choosing an exceptional Forevermark diamond engagement ring. The quality and craftsmanship at Diamond Palace is a cut above and we are so pleased with the ring and attention to detail with the setting. Thank you for making such a perfect engagement come true . We couldn’t be more thrilled! Will definitely be back for the wedding band! From Lee . C

T. K.

Myself and my fiancee spent a long day in Hatton Garden searching for the perfect engagement ring. The process of trying to find a jeweller that we felt was trustworthy, professional and understood exactly what we wanted was very hard. Near the end of the day we found Sheila and Peter at Diamond Palace, who not only had a great selection of stones, but understood exactly what we wanted design wise, and offered us a very competitive price (we ended up getting both wedding bands at the same time, which was great). Having discussed our preferred design in detail we left, and within two days were emailed some fantastic 3D CAD renders of what the engagement ring would look like. This was done before we pushed the button for the ring to be made, and gave us great confidence in the process, the quality of craftsmanship, and what the finished product would look like. 1 week after approving the CAD design we went back to London to pick the rings up, and we were blown away with the finished product - the engagement ring is spectacular, and the wedding bands are perfect. I'd thoroughly recommend Diamond Palace as a quick way to avoid the minefield of trying to find a good jeweller in Hatton Garden.

a.

Brilliant from start to finish.. Tony was a true expert in his field and gave sound advice and recommendations, without overselling. He was very informative and it is clear he has great knowledge and experience with diamonds. He found me the perfect ring and regularly updates you with how it is all progressing. Would recommend to anyone who requires guidance in the field and fantastic customer service.

D. T.

We had a great experience at Diamond Palace thanks to Peter who guided us through everything we needed to know. After looking around multiple other stores, and following a friends recoendation, we were incredibly happy with the service and price offered at Diamond Palace. By far the best quality Diamond we saw and couldn’t be happier with the final ring quality. We were on a short timeline to get the ring made, and Peter was able to deiliver such a fantastic ring in time. Thank you so much and would recommend Peter to anyone looking!

A. A.

From start to finish, the customer service was impeccable – a special shout-out to Tony! I purchased an engagement ring and a wedding band from here and on both occasions I was given amazing service and the time to choose the rings I wanted rather than being pressured to buy something I didn’t want (which I experienced elsewhere). If you’re looking for jewellery and an A1 service, look no further.

S. S.

Fantastic experience buying from Diamond Palace. We only had a basic idea of what we were looking for and Peter showed us a variety of pieces to help us decide. He was helpful, patient, and most importantly honest in the advice he gave us. We ended up buying a beautiful ring that Peter had made himself. We would definitely go back in the future!

F. C.

Thanks to Sheila and the team for making our engagement ring shopping a truly lovely experience. We dropped by on a Saturday afternoon and were attended to straight away. I had an idea in my mind of the engagement ring I was looking for but after trying on some different styles and settings, I decided on something slightly different (I'm so very glad we decided to do this rather than purchase online). Sheila took us through the different styles and diamonds without overwhelming us, giving her advice but, wonderfully, there was no hard sell. I cannot fault the customer service & information both during and after our appointment (the certification and insurance valuation were provided as standard and all ready to go), response to e-mails was quick and informative, and, most importantly, I have an absolutely stunning engagement ring which I'm very proud to wear and show off. We'll be returning to purchase our wedding rings and hopefully other items in the future!

K.

Beautiful rings & great service! I would recommend Diamond Palace to anyone. The staff were very pleasant, helpful and provided an excellent service. I appreciated that they were very responsive to my email enquiries. Further they were upfront with costs so nothing was a surprise. They created a beautiful bespoke ring which my fiance really loved. The design of the ring was built to an excellent quality and the staff were very willing to add on little details to make the ring stand out.

G. D.

Amazing service, diamonds and store. In my opinion choosing an engagement ring was a stressful process and Tony at Dimond Palace helped me find the perfect ring. Having spent almost 6 months searching the country I had two images of a rings online and a badly drawn sketch. Tony saw these and instantly knew what ring I was looking for, he showed me a ring and it was exactly what I wanted. Next we managed to alter the various features to tailor the ring to a budget I could afford. This is the only place to come for the perfect ring to truly surprise your fiancé. Thank you very much to all the staff of Diamond Palace and especially Tony!

J. K.

On my first visit to Hatton Garden with my mother, by chance we stopped outside Diamond Palace to have our first real look at diamond rings. Out pops Tony with just a ‘Good morning’ and nothing else, letting us browse freely before finally asking us if we needed any help at all. We ended up sitting down with him for about an hour discussing the kind of ring I was interested in and working towards bringing down the costs in line with my budget expectations. What else can I say? From beginning to end, Tony was an absolute professional – patient, understanding, well mannered. I ended up with a ring that in my fiance’s words is nothing short of perfect and beautiful. Could not be any happier with my experience! Would highly recommend Tony and the team as they are very welcoming, not pushy at all and treat their customers with respect.

C. G.

I collected an engagement ring last weekend and it's absolutely perfect - more stunning than I could have ever imagined! I have been in touch with Pete and the team over the last several months to design, source and build an engagement ring. They are one of the most trustworthy and dependable jewellery specialists I have ever met. They will go out their way to ensure you only have the very highest quality materials and craftsmanship. Pete's focus was always to ensure that I got exactly what I was looking for and would go out of his way to make this possible. I was looking for an exceptional quality emerald gem stone, a blend of different golds in the ring and a very unique and intricate engraved design. Pete delivered on all elements with the highest possible standards. He sourced my stone from Columbia, which was brought over to London with several different other options for me to view. The stones Pete recommended were stunning. He arranged for the one I chose to be sent for certification and true to his word, it came back with the very highest quality of grading. He carefully helped me find the exact right blend of Rose and Yellow gold for the band and sourced the best suited and experienced engraver to ensure my design was engraved to perfection. I'm so grateful for all their work and dedication, and simply can not recommend them enough. If you are looking for someone you can trust with expert knowledge and attention to detail, then Pete and the team are the people you should visit. We will be getting wedding bands made soon, and will definitely be going back. Huge thanks to Pete & the team at Diamond Palace - see you soon!

R. L.

Bought a ring that my Fiancee absolutely adores and they were very obliging when I went back to buy the wedding bands. Very happy with their service, I'll go back to them every time and suggest them to everyone looking to buy a ring. Update: After a wedding and a few years of time, I've returned to this shop to get the wedding bands dipped and cleaned - They did all of it free of charge, because they're awesome. And they remembered me. It's a personal touch that makes all the difference. Very highly recommended.

B. F.

Outstanding!! A fantastic professional yet personable experienc all the way from my initial enquiry through the selection to collection. I contacted the Diamond Palace about an engagement ring for my partner, Peter took the time to get to know me, my partner and my story. Easily contactable and would reply withing 24 to 48 hours. We backed and forthed about ideas and expectations and not once did he try to force and idea or something "bigger" onto me. He invested his time in me and my purchase and was just as excited as I was about the final product. Thank you to Peter and the whole team at the diamond palace for my fantastic experience and I will be seeing you again. Beckie

R. H.

I am using my girlfriends account to write this review. Diamond Palace offered exceptional customer service, helping me to pick the perfect ring. The sales lady Vasoula took her time, didn’t rush me, she talked through different diamonds and very much educated me about diamonds. She understood my needs and helped me to choose the perfect ring. The shop is very luxurious and is comes across more professional than others in the area. I would thoroughly recommend this shop as a place to find the perfect ring. Thanks

e. p.

Amazing! Peter was so friendly, funny and helpful from start to finish. He really took time to find out what we wanted, and made us feel really comfortable and at ease. Excellent customer service, amazing knowledge and such high quality diamonds. Would recommend everyone to chose Diamond Palace Jewellers!

t. m.

Brilliant service, especially from Tania. Helped me choose the ring and gave a novice a great overview of the different types. The jewellers were happy to resize and offer advice throughout. Pleasant experience

C. H.

Anthony couldn't have been more helpful in finding the best diamond for our bridal set and working with us to create a unique two tone gold masterpiece! We highly recommend them for understanding your dream ring and bringing this to reality on time! We were recommended ourselves and have proved the same great service. Well Done and Thank you. Anthony! All the best.

k. p.

An absolute pleasure to meet and deal with the jewellers of Diamond Palace especially Peter! I cannot express how amazing my experience has been right from the time I sat there and explained my design to the week after when I picked up my bespoke engagement ring! A service unrivaled in the whole of Hatton Gardens. The experienced service and workmanship shines in abundance on the production of my bespoke ring. I highly recommend Diamond Palace to anyone seeking any kind of jewellery as you will not get a more friendly, open and honest service and most of all be guaranteed to make your loved one the happiest in the world!!

G. S.

Thank you Diamond Palace and thank you Anthony! Excellent service with beautiful diamonds and settings! Anthony and the other staff took the time to keep both myself and 6-month old son very comfortable and welcome, at one point they arranged to even cool my sons bottle and entertained him whilst I was showed some beautiful stones in the shape, quality and size for which I was looking. There was one particular stone which immediately caught my eye, which was slightly out of my range but after some discussions with Anthony and his manager we were able to agree on an amount which suited us all, having had already shopped around I knew I had obtained a gorgeous stone at great value. What initially attracted me to the shop was its elegance which beat many others in Hatton Garden from its appealing physical appearance to its security measures on the door which made you feel like it was the real deal and what you would only experience at top stores. What drew me in further was the elegance and beauty of the designs in bands and settings that Diamond Palace had to offer, in particular the beautiful design that I eventually chose for my Fiancée which stood out to me and is the best I have seen. I was later able to tailor and bespoke the setting, design and metal of the ring to fit our diamond which Anthony arranged to be customised in the stores workshop. Anthony himself was very passionate and genuine about the ring and the proposal he was honest, open and transparent, even regarding competitors whom he could easily have spoken negatively about, when asked for his expertise regarding a stone I had seen with another store. This helped further cement that important sense of trust required for such an extravagant purchase. The after service available is also of top quality, free resizing if required and annual cleans that are accompanied by complimentary champagne. I wouldn't hesitate to recommend Diamond Palace to anyone looking to ask the big question. One other Jeweller said to me at the beginning of my search that when I found the right ring I would know, he was right and in the end it was the combination of stone, setting and service that made the decision easy to go with Anthony and Diamond Palace. My Fiancée couldn't be happier with her ring and hasn't stopped looking at it since, I too still get drawn in when it catches the light and regularly ask for a second look as do all of her friends!

T. W.

Over the past 12 months, I have purchased an engagement ring, two wedding bands and a bracelet. The service and advice is best in class, the products are incredible quality and my recipient is very happy with the standard. I strongly recommend Diamond Palace, I will continue to go back and purchase more and am one very satisfied customer

A. M.

I chose Diamond Palace, in Hatton Garden, to buy an engagement ring for my fiancée because of reviews I had read online. I made an appointment with Adele who was very personable and put me at ease straightaway. She is also extremely knowledgeable when it comes to engagement rings which made the whole experience very much stress free. My fiancée absolutely adores her engagement ring!! That says it all really. Thank you very much Adele. Highly recommended.

S. M.

Fantastic experience at Diamond palace. I shopped around, but Tony’s expertise and passion for his customers made buying a ring from him an easy choice. My fiancée loves the ring and I’m a happy man. Will certainly be back for the bands. Thank you! Sam

D. J.

Went in reasonably well informed, but still not sure about what kind of engagement ring I wanted to get my girlfriend. I was helped by Anthony De Carvalho & the service was absolutely amazing! I never once felt like he just wanted to sell me something, he genuinely spent a lot of time & effort showing me various different rings & helping me build a solid idea of what I wanted to get her. He told me that he makes rings himself too & showed me pictures of his work & they looked great. To cut a long story short, after much deliberation I told him what I wanted, he made it for me & it looked absolutely stunning! My girlfriend (now fiance), absolutely adores her ring, so big thank you to Diamond Palace & especially Anthony De Carvalho for creating the perfect engagement ring!

R. M.

Peter and his wife from Diamond Palace were an absolute pleasure to deal with when selecting my engagement ring. I had done quite a lot of research before entering the store and Peter instantly stood out from his competitors because of his authentic approach. When he asked me what other diamonds I had seen with other stores, he was complimentary about a couple of the people I was dealing with. This surprised me and it became clear to me very quickly that if Peter couldn't give me the best deal on the specific diamond that I wanted, he wouldn't try to convince me that he could. When making a purchase as significant as this one you are not only buying he product but you are buying the experience which you will remember for the rest of your life. I visited Peter's store three times and I never felt I was being pushed into a sale, only that he was 100% committed to me getting the ring of my dreams. After visiting the store, a few phone calls and emails late at night, Peter was able to provide me with the exact diamond I was looking for and I trusted him to make tweaks to improve my design and present the ring in the absolute best way. When I came to collect my ring, it was so much more beautiful than I could ever have imagined that I burst into tears! I couldn't be happier with the ring or my experience with Peter at Diamond Palace.

A. J.

Perfect. I was taken to this gem in Hatton Garden by my brother in law who follows on from two others before him who have brought their engagement rings from here, so they have delivered many times before me. The sales reps were friendly and approachable and I was taken care of by Anthony, whom I made an appt with prior to visiting. I had no idea where to start from but Anthony, took his time to explain how to decide on the perfect ring. There was no jargon and he grasped what I needed straight away and found the perfect ring. He was upfront with cost and time to make the ring and I did not feel pressurised to buy. I'd checked out many other shops in Hatton garden and considered the better known brands such as Tiffany's, but the service and product was unbeatable in my opinion and will definitely be recommending Diamond Palace to other friends and family.

R. S.

I bought my wife's engagement ring & our wedding bands from Diamond Palace a couple of years ago. We both stopped by today to get my wife's rings a well needed clean & polish & this was turned around for us within the day - the wife is extreamly happy as the rings look as good as they did when new! Fantastic & friendly customer service as always, we would highly recommend Diamond Palace to anyone.

P. A.

I can’t thank Tony and the team at Diamond Palace enough for their time, patience and craftsmanship. They helped make a daunting experience enjoyable and actually a lot of fun. I thoroughly enjoyed the entire process & I wouldn’t hesitate to recommend Diamond Palace to anyone. The team are friendly, knowledgeable and really helpful. We can’t wait to go back next to seek out our wedding bands. I couldn’t be happier with the service, advice and craftsmanship I received from Diamond Palace and specifically Tony. The thought of trying to find the perfect diamond ring for my girlfriend seemed like a daunting task, but exciting at the same. I had done some reading online, watched some videos here and there and taken advice from friends. All good preparation and research, that said I gained more in 10 minutes talking directly to Tony that I ever would have found myself online. Tony took the time to explain what I should look for when looking at diamonds, explained the 4 C’s in detail, and showed me a variety of diamonds which helped to illustrate the differences between them. I had a rough idea of what I was looking for in terms of ring/setting etc. Once again, Tony was fantastic and worked with me and my ideas as well as his own to help come up with the ideal ring that was in my head. His attention to detail is incredible, and having something bespoke like this is exactly what I was after. Its quite difficult to explain a design to someone without examples, but he took on everything that I was saying and produced the most beautiful ring. I must add that I came in on a Wednesday, and was able to take the ring away that same Friday. Absolutely incredible turnaround. I was lucky that everything was available when I went in, and realise that this is not a normal turnaround time. We’ve actually just been back to check the size together and to get some information on maintenance etc. It was brilliant to go in with my now Fiancee, and for her to meet Tony in person, and to see the thought process I went through and also meet the person that made her ring. Thanks again Tony!

M. L.

Diamond Palace were by far the best jewelers I came across around the Hatton Garden area. Their service was excellent - they took their time and were extremely patient when I was selecting an engagement ring. They made it feel like an experience rather than a service, which I hadn't felt at other places I had visited.

G. M.

I’m really happy with my ring! Sophie was great! I met several times and discussed what I wanted / tried a couple rings. I would have liked to have heard more knowledge when I asked about emeralds vs garnets, but my ring is perfect! Exactly what I wanted. They also resized it free of charge and offered further resizing and cleaning should I need it. Friendly staff who gave me what I needed for the price I could afford! Awesome :)

K. F.

I recently purchased an engagement ring from Diamond Palace and was hugely impressed with the quality of both the ring and the service I received. With so many jewellers and choices in the Hatton Garden area it is quite a daunting prospect to know where to start and as such I spent a lot of time looking around and forming a bit of a 'brief' for what I was after. After seeing some nice examples in the window I was greeted by Tony who was able to take my thoughts, really understand them and show me some options in order to create my perfect ring. The whole process was very easy - Tony is very approachable and operates from a position of knowledge and understanding that really shone through - I never felt pressurised or like I was talking to a pushy salesman which I experienced quite a lot in other jewellers and I felt very assured that at every point it was the quality of the product that was the most important thing. The final ring was exactly what I was after, looks amazing and I could not be more pleased with it - luckily for me my (now) Fiancée shares that view. I would thoroughly recommend Diamond Palace to anyone who is considering options in this area.

k. f.

Amazing! Great Service, attention to detail + care & advice. Diamond Palace/ Sheila is great - a must see for anyone looking to buy an engagement ring, Honestly - after months of searching & going around to all the houses (including trips to NYC, etc) ... finally settled into Diamond Palace + Sheila, who I found to be very attentive, dealt with all my various demands extremely well & always offered good advice without being pushy. Would recommend anyone looking for any piece of jeweler to go and visit this 'gem' of a place!

J. B.

After searching the length a breadth of both London and Birmingham's jewellery quarters I can't express enough how relieved I was to finally find somewhere where the quality of both service and jewellery was obvious from the minute I stepped through the door. I'd been to around 50 different jewellery shops by this point and had sat down with numerous consultants who came across as though they were more keen on taking my money than they were on providing me with the perfect ring to the point where I'd almost given up and was very close to settling for the best of what I had found, especially after around the tenth consultant had flicked through what looked like an Argos catalogue of rings and settings straight out of a factory. That was until I met Martin at Diamond Palace Jewellers. I had quite a specific requirement (I was looking for something in a vintage style with an emerald cut sapphire as the main stone). Martin was incredibly patient, discussed in detail the options that I had and was incredibly knowledgeable in both jewellery craftsmanship and the quality of precious stones. One thing that was obvious was that Martin knew that the quality of ring would speak for itself and so put me under no pressure in the same way that I'd felt some of the other jewellers had. I got the impression that Martin would have been perfectly happy for me to leave the shop if he couldn't find the prefect ring, which in comparison to some of the other jewellers, was a breath of fresh air! Having visited the other jewellers already, I knew straight away that the quality was obvious. The design that I settled on didn't have the sapphire as it's main stone that I was hoping for, however, Martin was able to arrange that the current stone in the ring be exchanged for a sapphire and showed me a selection that were in store. Unfortunately, none were quite perfect. Again, this was no problem and, due to my tight time schedule, Martin gave me two options, either I could let him source a selection of sapphires for me to come in and choose from, or, he could show me in store what he considered to be the perfect colour of royal blue sapphire and then let me rely on him to source the perfect stone. Having already been convinced of his expertise, and to allow me more chance of keeping the ring buying a secret, I requested that he use his experience to find the perfect sapphire, and I wasn't disappointed. The ring was delivered to me within 24 hours of it being made and was perfect and 100 x better than anything that I'd seen elsewhere. I apologise for the length of this review, but I'd once again like to extend my utmost thanks to Martin and everyone who helped at the Diamond Palace. I would thoroughly recommend anyone looking, not only for engagement rings, but high quality jewellery in general, to visit the Diamond Palace in their search. I can say with utmost certainty that it is where I will be returning for our wedding bands or any similar purchases in the future. The champagne during the consultation was a nice touch too and, when combined with the stylish consultancy rooms downstairs, really made it feel like I was there to buy something special. Thanks again, James

D. H.

Fantastic customer service and beautiful shop in the centre of Hatton Garden. Peter was very helpful when I came in to choose an engagement ring for my Fiancé. My knowledge was limited and he explained everything in detail and reassured me and eventually i had chosen a stunning ring. I was out of the country a week after choosing the ring for 3 weeks and wanted to ask my girlfriend the question before I left. The ring had had to be set which took time but Peter made sure it would be with me before I asked. Would definitely recommend!

A. &. K. B.

I got engaged in October. I had no clue what to buy my fiancee, it seemed to be a very confusing and difficult thing to buy. I found Diamond Palace and thought i'd have a look inside. Tony helped me out, and started talking to me about my fiancee, gleaning information and showing me rings as i was able to describe her likes and dislikes. Eventually Tony pulled out 'the' ring, expertly made, beautiful, and perfect for my fiancee. Though it took a while to get there, eventually I found it. Tony helped me along every step of the way, his knowledge and kindness were fantastic. I have never quite received customer service like it. Thank you Tony for helping me find the perfect ring for my perfect girl. I'm looking forward to coming back in to talk about the wedding bands. Andy

S. F. R.

I came across Diamond Palace without being particularly sure I would buy a ring, but having met with Tony, he made me feel comfortable with the whole process, and obviously had a vast wealth of knowledge when it came to stones. I instantly trusted him and his expertise, and truly felt that he had my best interests at heart, and sourced the best stone, rather than trying to get a quick sale or a big bonus, like a lot of other Hatton Garden jewellers. He was professional throughout the process, giving me frequent updates when I needed them, as I was overseas, and also assisted in the VAT refund process, all of which I feel went above and beyond normal service, and of course the piece was beautiful. Would 100% use them again. Cheers.

K. C.

Alex at the Diamond Palace is brilliant, as are all of the staff. She helped us to design my engagement ring, incorporating our own ideas it is beautiful. We went back for our wedding bands, which were equally stunning. The whole experience was fun, we felt guided, but never pushed or sold to like other places. Thank you!!

P. T.

Tony did an excellent job of helping us choose the exact rings we liked and getting them made on time. He was responsive and helpful throughout, which gave us confidence everything was under control. He spent plenty of time and didn't rush us, which we appreciated. He is also a very friendly and positive person, which made it enjoyable rather than stressful. I can highly recommend Tony and Diamond Palace and would definitely go back again.

M. M.

Very informative, knowledgeable and professional. Tim stood out among all of the other consultants we met while we shopped around for engagement and wedding rings! Nathaniel (my Partner) and I would highly recommend Tim and Diamond Palace to our friends and family!! Huge thank you for listening and understanding our requirements and getting it right! Simply The Best!

R. M.

Tony provides an excellent customer service. We bought my engagement ring and both wedding bands from Tony because we were so impressed with his approach. He is personable and has great attention to detail. We would not hesitate to recommend him.

P. T.

I walked the lil streets of Hatton garden lost not knowing anything about diamonds but wanting to buy something my girlfriend would love. After talking to many different vendors promising the world ... I finally walked into Diamond palace and after 10 minutes knew this was where I would be buying my engagement ring from. Peter from Diamond Palace took his time to get to know me , educate me on different types of rings and diamonds whilst all the time emphasising on the quality of the metals and diamonds they use. I proposed to my now wife with a beautiful ring which she completely adores and wouldn't have been able to do this without Diamond Palace help. Needless to say .. When we needed our wedding bands made .. I went straight to Diamond Palace and didn't even shop around as I felt assured I would get the best service , craftsmanship and price all done with a warm smile by their staff. We got married on the 20 August 2016 and we now both have beautiful rings from Diamond palace to cherish on our fingers . Don't look any further if you are confused about which jeweller to choose in London especially in Hatton Gardens. I found my jeweller for life. Diamond Palace.

R. P.

Engagement ring - thanks to everyone at Diamond Palace. Tony was my contact point throughout and he spent lots of time helping me understand and decide on the different options for an engagement ring. The whole process was professional, unrushed and collaborative. The ring looks amazing and my fiancée is thrilled with it. 🙌

刘.

Fantastic experience! Tony is very professional and enthusiastic. He offered us a 1.09 ct diamond with an amazing price and excellent service. Although the TAX refund took a little bit long, the refund rate was up to 18.6%. Much better than you buy rings from Cartier or Tiffany. I highly recommend Diamond Palace.

E. T.

Fabulous customer service from Tony and his team. We have visited most of the shops in Hatton Garden however Tony shown us the most beautiful engagement ring ! He is very knowledgeable and helpful. No matter what you are looking for, he can find it or make it for you. I highly recommend him, we will definitely buy the wedding ring from Diamond Palace. Thank you Tony !

N. S.

I was served by Anthony DeCarvalho. I was looking for a specific engagement ring at short notice. I received very good assistance and advice from Tony. I didn't feel pressured, and I felt that Tony worked to my budget and found the perfect stone and mount / band to match to suit my requirements. I was extremely happy with my experience and would recommend Diamond Palace and Tony in particular to anyone looking for a special piece of jewellery.

M. B.

Can't thank Peter and the team enough for all they did for me from start to finish. Initially visited for an engagement ring but ended up going back for subsequent purchases as a result due to the enjoyable, friendly approach and calm vibe within the store. Unlike many other jewellers in the area, I didn't feel pressurised in the slightest, and received a lot of support from various staff members in the store to help design the perfect ring. The final product itself was outstanding and the now wife absolutely loves the ring I selected. A special thanks to Peter for all his help, and for prioritising my last minute order of diamond earrings 3 days before the wedding, which also looked superb and were well received. Unfortunately for my back pocket the quality of the diamonds is so good that the wife has already requested a bracelet to complete the set. So I'll be seeing you all again soon! All the best. Mark and Chantelle.

E. M.

I am Elena's fiancé, Alejandro. I have been looking for 3 months the engagement ring I bought for Elena at Diamond Place. The service I received from Peter at Diamond Place, has been great, not only for the friendly environment I was treated in but also for delivering on the designed I have chosen for the diamond I bought from them. I have recommended Diamond Place to a couple of friends who have been served with the same deference I have been experience with them. Overall, my experience shopping at Diamond Place has been just exceptional, and let me tell you, I am not an easy guy to keep happy as customer!

S. S.

A huge thank you to Tony and the rest of the team at the Diamond Palace. I was expecting buying the perfect engagement ring to be one of the more stressful experiences in life, but thanks to Tony this was certainly not the case. He was more interested in helping me find the right ring for my fiancée rather than giving the usual Hatton Garden sales pitch using confusing jargon. Add in his expertise and good humour, I would wholeheartedly recommend Tony to anyone thinking of stepping up to the plate!

G. H.

The team at Diamond Palace are really helpful and knowledgeable. They made the daunting experience of buying an engagement ring a very fun and special one. Highly recommend and best of all my now wife loved the ring that Diamond Palace created for me.

P. T.

When you make possibly the biggest decision of your life you don't take into consideration that theres a few other pretty big decisions you've got to make along the way. I hate going in to a situation not knowing at least a little something about what I'm talking about. But when I realised having made the decision I wanted to get married and having asked the father I realised for my first big challenge that I knew nothing about buying engagement rings! I did a little bit of research but I felt I was a little fish swimming into a sea of sharks. And whilst I had an idea of styling based on a picture I had seen, I had no idea about whether that was even achievable. So I got somewhat lucky to stumble upon Diamond Palace. Chances are you've not been to Hatton Garden. Its somewhat daunting especially for someone with no clue what they are doing. I read reviews on here and had a list of shops to maybe go in, but perusing their windows I find myself struggling to engage. But as Id been climbing the escalator at the tube station I had seen advertisements for Diamond Palace. Do you believe in fate? Cos I do now.... They hadn't even been on my radar. I hadn't even realised I was looking in their shop window when I was politely approached by Sheila asking if I was ok. From the off she was no pressure, polite, reassuring and attentive. I had spotted a design close to what I wanted in their window and decided why the hell not. From there on in it was made utterly simple for me. I had look at the ring in the window but on producing the picture of the ring that had given me my ideas, Sheila immediately sorted out something even better for me. I was never put under pressure, or sold hard, but given many options and helpful advice. I had a budget ceiling in mind before Id even gone in, but what I got was something that looked 10 times the price. It was stunning. Add to that some lovely e-mails from Shiela herself gave me reassurance that I had made the correct choice. Since then the question has been asked and not only does my now Fiancee utterly love the ring but the acclaim has been pretty much universal from everyone who has seen it. In fact she's got a bit worried that it might all go to my head such has been the plaudits, but whilst I'm relieved to have got it right, the credit goes to Sheila and the team at Diamond Palace. I owe them a lot and I am eternally grateful to them for their help and assistance and we will certainly be back for the wedding bands. Thank you Diamond Palace for being so brilliant. I was lucky to find you!

T. O.

We felt very welcomed from the minute we walk in to the shop. Diamond Palace staff are friendly, efficient and knowledgeable. We are very happy with Alex suggestions about diamond criteria. Beautiful choice at good price is now on my finger. Definitely telling our friends to visit Diamond Palace when they are come to buying an engagement ring. Thank you !

J. J.

My partner bought my ring from an online website that had very very good reviews, we were so excited and once I was given the ring we decided to have it valued as it didn’t seem to be exactly what we paid for. I popped into a few places down Farringdon Road and was told by everyone the ring wasn’t worth the amount we had paid, the Diamond was a lot lower Clarity & Colour then what we thought we had bought(lesson learnt, never buy you’re ring online when you haven’t seen it). I went into the Diamond Palace to have the ring looked at and Peter told me straight away he could make me the same ring for the same price with a better and bigger quality diamond. We took pictures of the initial ring and started the process. Peter, Shelia and the rest of the team were so great, they first had a CAD image made of the ring which I made adjustments too, once I was happy with this they did a wax version of the ring so I could get a real feel for it. Once this was okayed they went to make the actual ring, I have to say I was a very demanding customer, constantly wanting updates on progress etc and the whole team were great providing this. A diamond was sourced, this alone took a few weeks as I wanted the perfect diamond and Peter didn’t stop until that was found, in the end I never looked at the actual diamond that was put in the ring as I trusted Peters judgement when he said it was an amazing diamond. He was right, the diamond was gorgeous, the bespoke ring was made within our budget and to perfection. I get stopped by many Brides to be and complemented on my very unique and gorgeous ring. I would definitely recommend visiting the Diamond Palace and speaking to the team here, they will cater to any budget and have the option to work from your designs. I still find myself staring at my ring and thinking how beautiful it really is. We will be visiting the Diamond Palace to have our Wedding bands made in the New Year, I can’t wait!

V. M.

Diamond Palace stands heads and shoulders above all the other jewelers I visited in Hatton Gardens. Sheila and Peter are genuine people going above and beyond to create something special and perfect for you. I simply love the engagement ring that diamond palace created and more importantly so does the fiancee! There was no pressure or cheesy, rubbish sales talk, just genuine guidance and advice when you needed it without forcing or leading you in a direction you did not want to go. Many of the other retails would give you a sales pitch and you know all that they are trying to do is compensating for an inferior product at a higher price. Shopping for an engagement ring is really hard and stressful, having gone through it once I understand the difficulties. With diamond palace it was simple, great service, superior diamonds and workmanship and the best price. As a customer you will shop around, just make sure you visit Diamond Palace and you will see what I did. - Van

S. N.

Let's be honest, buying an expensive piece of jewellery is a daunting process. After a long day of appointments we were fortunate enough to meet Peter at Diamond Palace. He took us through the various options that we had requested but then showed us a completely unique piece that he judged we would like. His judgment was completely on point and without Peter's help we never have found what we were looking for (regardless of the hours of trawling the internet). Looking at the other reviews, that's what sets this place apart from the others. Thanks Peter and Diamond Palace!

K. C.

Posting via my fiancé's account. When I went looking for an engagement ring for my fiancé, I was extremely nervous and not overly confident I would pick the right one. I looked around a couple of jewellers in Hatton gardens but didn't feel overly comfortable in either of them. As I passed Diamond Palace and looked in their window, Tony came out and just asked how I was, what I was looking for Etc. Very friendly and non-intrusive. He gave me his card and said if needed any help or advice to give him a call. I walked away, losing confidence in picking the ring myself. But 5 minutes later I walked back and went to Tony, asking him why I should come into their shop rather than all the other ones. Tony just had such a lovely and trusting manner about him I decided to go in. He showed me a selection of rings , going by what I had told him I thought my soon to be fiancé would like. He asked many questions about her, what her Fashion was , her personality, building an idea of her, and there was one ring that stood out above all the others. It was a fair bit out of my budget though but Tony managed to get me a really good deal on it and hey presto, I had my ring. My fiancé loved the ring and said it was the absolutely perfect choice. She wouldn't have chosen better herself apparently. I cannot thank Tony enough. He was an incredible help and made the experience so much less scary and his manner and expertise just made me feel safe. All staff at diamond palace were lovely. I cannot recommend them highly enough. Tony really understands what a huge and momentous occasion buying an engagement ring. And I felt like he genuinely loved helping me and being involved in such a special moment in my life. Thank you! Steven.

W. C.

After peace of mind? Friendly service and professionalism? I certainly got all that and more at Diamond Palace, but more importantly after visiting these guys I realised the best decision about my experience was the end result of having a beautiful customized ring exceeding all my expectations, looked around at generic off the shelf rings at first but after viewing many and not liking much, my decision to come here was the best. Dont want to sound like an advert but this is my honest and impartial review. I have since recommended my friends who are looking to tie the knot. I will definitely use Diamond Palace again - obviously not for another engagement ring ;-) Thanks again to Pete, Sheila and Antony for looking after me.

C. W.

Tony helped me to find the perfect ring for my fiancee - he clearly explained all the different options and what to focus on to get best value for money, and made the ring to customised specification in a fairly short period of time. I would highly recommend Tony for his wealth of knowledge and he is very personable.

J. H.

Anthony was absolutely unbelievable; this was the first shop I went in to when looking for a ring and, having spent the rest of the day in others comparing, there really wasn't a decision who to go to for in terms of knowledge, design and price. Anthony talked me through every step and detail ensuring that the design was absolutely perfect for what I wanted, before helping and explaining everything about the process of choosing the diamond. His detail and patience were amazing and I can't describe enough how helpful, knowledgeable and passionate he was about every detail. I will be recommending Diamond Palace to anybody who asks in future. The service I received and the end result were both exemplary and there is nothing I can fault. Even when I needed to get the ring resized it was rushed through in order for my girlfriend (now fiancé) to have it in time for the weekend at her request. A massive thank you to Anthony and the rest of Diamond Palace for making my girlfriends ideal ring come to fruition! I cannot recommend Diamond Palace enough.

P. K.

My fiance and I booked an appointment with Peter to buy an engagement ring and our wedding bands (you get a discount if you get wedding bands too but you don't have to get then the same day). I was already impressed by peter when I emailed him one night to book an appointment for the weekend and he emailed me back in minutes even though it was late at night! When we got there Peter greeted us warmly and told us and bit about him and his wife who own the store (I love that it is family owned and ultimately a small business. The level of care and dedication you get is always going to more i feel than a chain or franchise.) & also educated us on diamonds. He then asked us about us and we felt he really got to know us first before he showed us things we may like. At no time did we feel pressured to buy something more expensive or even to buy at all and we found Peter honest and helpful and the engagement ring is stunning. If you're looking for a great selection, flexible approach, personal service and reasonable prices (some of the larger chains charge more mark up), diamond place is the way to go!

O. F.

I had a great experience with Diamond Palace, in particular I dealt with Vas who helped me pick an engagement ring. She really catered to my needs, all of which was done over phone calls and emails as I did not live in the UK. I had friends in the UK that helped me also but in the end, the service was brilliant, I trusted Vas and was comfortable to make a purchase before arranging a date to pick up the ring and seeing it for the first time. Thanks to Vas and her team for making this a smooth process. I will certainly be coming back for my ring!

K. T.

The thought of having to find the perfect diamond ring for my girlfriend seemed like a daunting task for me. Having read the reviews on Google, Diamond Palace was a great place to start off. Sheila was extremely helpful! She took the time to explain what I should look for when looking at the diamonds and helped me made the right decision with the ring. I would recommend the place to anyone.

M. V.

From the moment I walked in to the shop and sat down with Tony, I knew, if i was going to buy a ring, any ring, it was from this store and especially from tony! He explained everything about diamonds and listened to the qualities i required and gave his pro's and con's. Not at one point did he make the process difficult to understand or act "snobby" like other places i visited. They saw my vision i wanted for the ring, and made it happen with the budget i had. Can not recommend highly enough. Will be getting the wedding bands done soon from there aswell!

H. D.

When it comes to reviews, people always have such good intentions about doing them, but inevitably, life gets in the way, you don't get round to it and soon enough you forget all about doing it. Well, 6 months on from collecting my new engagement ring from Diamond Palace, and the exceptional service I received from Peter, and all of his team, sticks out so clearly in my mind, I couldn't not write a review! I was heartbroken when the worst happened, and I found my self in the situation of having to replace my engagement ring. After the hoo-ha of all the dealings with my insurance company, my husband and I went up to Hatton Garden, geared up for an exciting day looking for something that *might* make up for the heartbreak. However, after the first couple of shops (who I won't name) being pressured and pushed by sales people for what didn't actually look like fantastic quality jewellery, I was really deflated. Wasn't this supposed to be fun?! I finally found *THE RING* at Diamond Palace, The stone was stunning, and Peter was really friendly and welcoming, but in a genuine way which really put us at ease - very unlike the other shops where people were being were so fake in their 'niceness'. He was also fantastic at dealing with my insurance company to set up an agreement which took all the stress away from me. Plus when I had doubts about the original setting being right for me, he went to great lengths to make sure showed me alternative options based on descriptions of what I wanted. In the end, he had a bespoke setting made to my exact specification, which is nothing short of perfect!! At times, I felt bad for being so picky, but I was never ever made to feel like I was any trouble, and Peter actually acknowledged that of course it has to be perfect, as (hopefully) you only do it once, so it has to be right first time! I still stare at my ring constantly - holding my hand out in front of me 'princess style'. I cannot stop looking at it! If you are looking for the perfect jewellery, at reasonable cost, with outstanding service - don't put yourself through the trauma of the other shops in Hatton Garden - head straight to Diamond Palace! You will not be disappointed!!!

G. B.

This was my first time shopping for an engagement ring and didn't have a clue what to expect and was hoping for some guidance. I arrived at Diamond Palace 20 minutes before it opened and the woman behind the counter let me early once I explained what I was looking for and sorted me out with an appointment with Peter. Peter was more than happy to help and set whatever he had aside and basically spent the whole morning updating me on different rings and trying to find the perfect one for me with the little information I had. After some time we did find the perfect ring that was within my budget. As I needed a slightly bigger size, Peter made this proiroty and said it could be ready that day. I don't live in London so I picked the ring up next day. I couldn't recommend this more as my whole time there I was made to feel comfy and felt no pressure what so ever. Thanks Peter and all the team for making it easy for me and finding me the perfect ring. Greg

A. P.

They work wonders. About this time last year, I was looking to buy an engagement ring, but having scoured every high street and all of Hatton Garden, I was struggling to find something just right. I found this place, however, and they made us something beautiful. They were so helpful and Adele in particular helped me choose stones and design a ring which my fiancee and I treasure. We're very much looking forward to go back to get wedding bands in time for the big day.

G. S.

I highly recommend this jeweller. They helped me create a beautiful bespoke ring for my girlfriend (now fiancé), updated me throughout the entire process, sent me CAD drawings of the mock up and were able to deliver the ring in time for my proposal. Tim was fantastic and I would certainly come back again for another high end piece of jewellery.

R. F.

I was in the market for an engagement ring, so like every man headed straight to Hatton Garden on the hunt. I went to a number of shops and got shown a number of similar rings. However, when I went to Diamond Palace, Peter helped me to think about the type of ring I wanted and the type of ring my now fiancée wanted. It was a refreshingly different approach to what I had been given at the previous shops. Peter was very patient and proactive in picking out a number of rings, while being informative about the type of diamonds that he had available and what would fit best in the ring that I selected. I cannot recommend Peter and the team enough at Diamond Palace. Superb job and Superb approach. Thank you Peter! Mr Kilimanjaro

C. R.

Couldn't recommend better place to purchase engagement rings and in the future wedding rings. Having tried a couple of places the service is what I was missing. Tony was a breath of fresh air in my shopping experience. Looking for two engagement rings makes the experience fairly expensive and confusing - most other places had been focussed on budget. Tony only briefly touched on budget and kept steering me away from that purely to help me understand the two different styles I was after - we focussed first on my partners without confusing my own taste, to decide and then focussed on mine, before bringing back both of my final choices. To add to this the diamonds are flawless being very unique in where they are sourced. After this only then did Tony ask for the final budget ignoring the fact that the two 'show' rings I had chosen were far out of my budget. He ensured me he would do everything he could to meet my budget whilst keeping the rings to a high standard that would still have the sparkle of the ones I was looking at. And he did this perfectly. He also was able to meet a very tight timescale for me and nothing seemed like too much hassle. Everything I have requested from them has been achieved and well exceeded expectations. The rings are gorgeous, I will definitely be going back there for my wedding rings and recommend this to anyone. It can't be promised but Tony even managed to throw in an extra surprise for me upon collecting two rings - I got lucky but this shows just how good their customer service is and they are all about finding whats right for you. Thanks for everything!

B. W.

My whole experience with Diamond Palace has been great!...I was drawn in by all the good google reviews and I can absolutely understand why it has developed such genuinely appreciative responses. Anthony is passionate and professional and helped me choose the PERFECT setting and understood my needs perfectly. Not only did he look after me, he supplied me with a really good diamond for my money and truly showed a sincere interest in my romantic en devours before and after the deed.

B. A.

The staff are extremely personable, yet professional and also knowledgeable. Alex and Pete went out of their way to get me an excellent stone, and setting, for an excellent price. My fiancée, loves the ring, as do all her friends and family who are very impressed with it, and me. I will be back at diamond palace for our wedding bands and some future birthday/anniversary presents.

D. N.

We had a great experience at Diamond Palace. Very very good quality rings and diamonds as well as impeccable service. Thanks to Pete and his wife for making our perfect wedding rings. Would definitely recommend!

S. D.

My husband and I happened upon Diamond Palace in Hatton Garden and are so pleased we did. We were shopping for a new stone for my engagement ring and received the perfect amount of advice, support, patience and knowledge from Tony and Tim. Having chosen a stone, we discussed the setting with Tony and the end result is perfect. He has done such a classy job - the ring is stunning and exactly what we wanted. Tony and Tim are lovely people to deal with and made the experience a real pleasure for us. Thank you also to the lovely French receptionist who was a delight and very kind to us! We will be back.

J. E.

Tim has been brilliant from start to finish. I came to the shop with only a picture of the ring that my fiancee had seen in store 2 years ago. Tim was able to replicate the exact same model, taken my additional vague ("make it as sparkly as possible") requests into account and produced the perfect ring. My fiancee was over the moon with the end result and the requests to resize down twice were met with patience and good humour. The service was on point, the price more than fair and we highly recommend using Diamond Palace. You won't regret it!

A. E.

Experienced an extremely pleasant time choosing our engagement ring and the assistance from Peter was beyond measure and his knowledge, patience and humour was greatly appreciated. The right choice was made in terms of the clarity, carat, colour and cut and Peter took the time to show us his superb collection. He provided us with brilliant advice and experience Would highly recommend to everyone. True craftsman! Thank you and see you soon!

E. Y.

Having looked at most of the shops in Hatton Garden and elsewhere, Diamond Palace provided the best service and prices by far. Martin was extremely helpful and patient over the whole process, and was willing to meet with me several times before I made my purchase. His knowledge and expertise ensured that I found exactly what I was looking for, and he even sourced diamonds from abroad for me to view. I'd highly recommend Diamond Palace!

A. S.

A big thanks to Peter at Diamond Palace, who did an amazing job in arranging my engagement ring. He was extremely professional and delivered what he promised. I would certainly recommend Diamond Palace for your engagement or wedding ring needs.

C. N.

I cannot recommend Diamond Palace highly enough! After searching many jewellers around the Hatton Garden area, I returned to Tony at Diamond Palace. Tony is highly knowledgable, very friendly and guided me in an honest and non-salesman like manner. This was contrasted with other jewellers who came across as pushy. Tony helped me find the perfect diamond and setting in amongst all the varieties out there. He also managed to get a quick turnaround for the ring to be completed and I can't thank him enough for his help!

G. H.

Adele at Diamond Palace was incredibly helpful in our engagement ring purchase process. She made the whole experience so enjoyable and I now have my perfect Yellow Gold Halo ring. Thanks again Adele and see you soon for wedding band shopping! G&C x

A. P.

I went in on my own looking to buy an engagement ring and I really wasn't sure what sort of thing I was looking for... I was helped from start to finish by Tony at Diamond Palace and I described extremely loosely what sort of thing I was looking for and then literally the first ring he brought out for me to look at was perfect! We looked through loads of others, but none of them beat the first one and I ended up buying that one. Tony was an absolute pleasure to deal with and I would not hesitate to recommend Diamond Palace to anyone. An extra thing to add is that after walking around Hatton Gardens for around an hour and looking through endless windows, Tony was the only person who actually spoke to me asking if I needed any help (which I did!) - the service felt very personal, being offered a coffee and a seat in the shop and the range available was amazing.

K. H.

I would highly recommend Diamond Palace - we worked with Tony and he was fantastic, knowledgable about the jewellery and informative but not pushing us in to making a purchase. He also went above and beyond in helping us out with a tax refund which we were having difficulties with! If you are shopping for a ring and want great service without feeling pressured in to buying then Diamond Place hits the mark!

A. N.

Highly recommended jewellers within the famous Hatton Garden jewellery district. We chose Diamond Palace for our wedding bands and the service from the first consultant through to their after care service has been exemplary. All staff are friendly and willing to help.

C. C.

We discovered this little gem in Hatton Garden when we were looking for an engagement ring over 30 years ago; and have been coming back ever since. We have never failed to find exactly what we were looking for. The service has always been a pleasure, and the value very good. Highly recommended.

N. W.

We bought an, to us, expensive ring from Diamond Palace but we really got great value for the money. Excellent help in the store, good communication during engraving and also managed to deliver it safely all the way to Sweden. And the most important- the ring is absolutely delicious and unique. Thanks!

S. A.

I couldn't speak more highly of my experience with Tony at Diamond Palace as I looked to buy an engagement ring for my (now) fiance! From the moment I went in I felt like more than a customer. Tony really took care of my needs and the numerous questions I asked, not just walking me through what I needed to know, but working with me to ensure that my idea came together in a bespoke ring in the best way possible. Tony's support and care was the key reason I decided to proceed with Diamond Palace. Since placing the order for the ring, everything was put into lockdown and the store and workshop were closed. However, Tony stayed in contact throughout and worked tirelessly to ensure that my ring would be ready before my planned proposal date despite the challenges that lockdown provided here. A massive thanks to Tony and the team at Diamond Palace - I couldn't be more grateful for all of the work you put in and we couldn't be happier with the bespoke ring. I'd recommend Diamond Palace to anyone!

R. H.

After months of searching for my fiancée's engagement ring I was lucky enough to speak with Tony outside Diamond Palace just as he was closing. He wasn't at all intrusive and it didn't take me long to realise I was being advised by a very genuine person and extremely knowledgeable jewellery designer, so I arranged a proper meeting the next day. I say 'designer' as it was his approach that made him stand out from the 'salesmen' (and women) I had previously encountered. The conversations I had previously become accustomed to were all about finding a stone and getting a price for the ring. Yes we need to do that… but first can we talk about some design aspects – this is one of the most important decisions I will ever make after all. The next day Tony listened intently to the kind of design I was after, asked about my fiancée's tastes and jewellery habits. What we arrived at was even better than what I had described, I went for it, and my fiancée absolutely loves it. I can honestly say this wouldn't have happened in any other jewellery shop I experienced.

G. H.

Recently proposed, to my now Fiancé. I done a lot of research about where to buy engagement rings. I looked at the more commercialised high street shops but didn't feel you got a great product. I looked a local independent jewellers a found they did not offer a huge range of different options. I also looked online and did not trust the size guides or the thought of parting with that much money with out seeing an end product. So I went to Hatton garden and stumbled across diamond palace. For a start the staff were the only ones to actually ask what I wanted. They asked the right questions without making assumptions or prying. All of the staff have been helpful, professional and showed a a sense of actually caring that I got this right. The prices were competitive and the rings were to die for! They had all bases covered and offered me the complete package when it came to service and customer relations. All of the staff have been amazing so thank you diamond palace for helping me out! Special thanks to Peter as he really did look after me! All the best for the future guys and I will definitely be buying the bands from this place too!

J. B.

I had a great experience dealing with Adele at Diamond Palace. I was a complete novice but she talked me through everything about diamonds (I now think that I am an expert) and after a couple of trips I finally settled on a ring the is absolutely perfect. Not pushy and they are happy to cater for all budgets. I never felt under any pressure at all.

D. F.

I cannot recommend the Diamond Palace highly enough. I, like many other pre-fiancé’s, spent many visits to Hatton Garden looking dazed and confused whilst at the same time trying to convey a sense of belonging and an air of confidence which must be very amusing to the many jewellers situated along the ‘Diamond Strip’. I tried a few shops which were recommended to me but I couldn’t shake the feeling that I was bartering for a used car rather than getting the advice and service I would expect when purchasing a very expensive and specially meaningful engagement ring. Enter, Vasoula at the Diamond Palace. From the moment she asked if I needed any help, I experienced a completely different level of service than I was used to and ended up buying an engagement ring which I am happy to say my fiancé and I are over the moon with. From the initial conversation around budget, preferences of design and the 4 c’s to the follow up meetings and eventual purchase and collection. Vasoula, and the rest of the team have been nothing but friendly, professional, happy to give advice but not preach and essentially get me exactly what I was looking for. I would still recommend that you do your research before making any trips to jewellers as it is important to understand the 4 C’s, quality of Platinum (950t) and what designs best show of the diamond. I would also be very upfront about your budget and get them to source the best deal for you. Overall I am extremely happy and am looking forward to taking my fiancé to the Diamond Palace so that she can enjoy a glass of Champagne and relax in the spacious lounge whilst taking advantage of the free cleaning service.

o. L.

Fabulous experience with Tony: his great knowledge, his brilliant advice, his sense of humour and his patience helped us finding the perfect wedding rings. My husband and I absolutely adore the ring, the engraving and the customer service was amazing! I highly recommend this address to my friends & family. Thanks again to Tony and his team!

E. S.

Great customer service and timely delivery! Tony was the most knowledgeable person to assist me throughout the entire process. I went into Diamond Palace thinking I knew what to buy but after Tony having shown me the options available and difference in quality, I left with a purchase that both I and my (now) fiancee are ecstatic over! I'd recommend him/Diamond Palace to EVERYONE.

D. M.

Quite possibly the gem of Hatton Gardens - first class service from Day 1 through to today... I first visited Diamond Palace in March this year having looked round at a few places in and around the Hatton Garden area for an engagement ring. Pre-sale: I visited a few times to do the usual 'window shopping' and learn a bit more about the rocks before committing to any particular ring. From the beginning Tony was inviting and delighted to share his knowledge. I loved that at no point were any pressure tactics or pushy sales techniques used to close off a deal. Instead I as reminded that it was a special occasion and time to learn and enjoy the process was important. During: My experience learning about the different diamonds and choosing the perfect ring was second to none! Tony spent hours explaining and showing me different gems, whilst never losing sight of the budget I had in mind. He always reminding me of the pros/cons of different stones in relation to the 4C's as well as day-to-day. We looked at a variety of settings before comparing some loose stones - ironically I fell in love with the very first ring and diamond combination that Tony had shown me (whilst explaining different settings) - an excellently cut solitaire diamond in a 6-claw platinum setting. As I was doing a surprise proposal I didn't have the exact ring-size. Tony's judgement of the size needed from a few bad photos was unbelievably accurate. We went one size higher as I was sure a H would be too small - should have just left it to him as he was spot on despite 70+ different possible sizes. Perhaps most impressive of all was Tony's determination and willingness to work to my (downright ridiculously) short notice to have the ring ready within a week. He told me he'd get it done; he got it done in 5 days! I'd looked at the usual online-based diamond e-tailers and not one of them would have been able to deliver a ring in the time-frame that these guys were able to work to. As promised, 5 days later the ring was ready and looked unquestionably stunning. After-sales: Since my purchase Tony has been in touch to check how things have been going and we've recently visited DP to have the ring physically checked (Dec 16) over and cleaned whilst enjoying a celebratory glass of bubbly. Again - something that online sellers just wouldn't give you. Verdict: It may appear to be one of the smaller stores in the area, but I've been blown away by the consistently high quality service - before, during, and after the sale. Tony was always willing to make time and never left me questioning where we were in the process or his ability to deliver on the day. I honestly couldn't recommend a better place for an engagement ring for anyone looking for a solid and high quality all round service from start to finish. Thanks a lot Tony + the team at DP!!

J. M.

fantastic service. Very professional. They managed to perfectly match up a family diamond with 2 other diamond to make a fantastic 3 stone diamond engagement ring. They even managed to change a platinum band ring to a yellow gold band engagement ring just 4 days before the engagement because I learnt very late on that my wife to be ( I don't like using the F word) doesn't like silver looking engagements rings. I visited a few places in hatton gardens and they were extremely competitive too I will definitely recommend them to friends

N. D.

I had a great experience at this jeweller. I bought an engagement setting and they fitted the supplied stone perfectly. The lady in question was very happy! I came in with a bit of an idea what I wanted, and Alex helped me fine tune the details. Professional service, excellent quality.

M. B.

No matter how much research you do online about the 4C's, there is nothing better than speaking to someone in person and seeing differences in variations of diamond up close. It's a huge investment and you want to get it perfect, right? I'd been to a few places around Hatton Garden and felt quite pressurised to purchase. Something just didn't feel right until I walked into Diamond Palace! I'm the indecisive type, forever pondering and asking questions however I felt so at ease once I has spoken to Sheila. We discussed the 4C's in detail, went through numerous examples and discussed why prices vary so much. The Game Winner: I had a rough idea of what I wanted based on similar I had seen at Tiffanys. I was also under pressure to get the ring to allow me to propose to my partner on a particular date. Guess what? Sheila had the engagement ring designed and made within 2weeks!! My other half loves the ring and it's an even greater feeling hearing of how her own friends and colleagues compliment it! Thank You Diamond Palace (Sheila + Husband + Crew) for a an enjoyable and stress free experience! I highly recommend you to all! See you on Saturday to go through the matching wedding bands! :)

M. 1.

A friend of mine recommended Diamond Palace to buy an engagement ring and I could not recommend them more. I shopped around a bit prior to going to Diamond Palace and I found that they offered the best overall service, amazing expertise and crucially a great personal touch. Tony was very helpful throughout the process and helped me choose the perfect diamond and setting for my girlfriend (now fiancée!). Tony and his team are very knowledgeable about the industry, diamonds and settings. Great jewellers to know in London!

d. s.

My fiancée purchased my engagement ring from Diamond Palace. It needed re-sizing and Adele looked after me extremely well. Adele spent a lot of time with me ensuring I chose the correct size and now it fits perfectly. I would definitely recommend Adele and Diamond Palace.

S. K.

Peter and the team at Diamond palace have been incredible. we used them for our engagement ring and both of our wedding bands. the service has always been great and we are extremely happy with the finished product! would thoroughly recommend!! thanks katie and simon xx

C. C.

Have to highly recommend Diamond Palace to anyone thinking of buying an engagement ring. From the moment I went in (and was clueless) they were extremely helpful. Alex in particular was interested in what type of person my girlfriend was and what she might like in order to pick out the perfect ring. Alex was of course right and when I brought Daina to pick up the ring she cried as it was so beautiful. Thanks so much for the help guys :-)

O. R.

We went here to create our engagement ring, from the window we could see that they had a more modern range which worked to our style. We knew the style we wanted and Diamond Palace had exactly what we wanted - we just wanted a different diamond stone. Whilst other jewelers didn't even try to find the diamond we wanted, Vasoula looked into it straight away and within days had found the perfect diamond. Vasoula was fantastic at sourcing the diamond we wanted and having the ring made, really enthusiastic and excited to do it - which was great as we were so excited for it, but it is scary making such a big purchase, so this helped ease the process. I am over the moon with the ring, it's perfect, the diamond is amazing and the service was fantastic. Would definitely recommend them. The champagne and chocolate was also a perfect accompaniment to buying the ring!

M. D.

It's always a bit daunting to choose an engagement ring when you are on your own and decided to keep the whole thing a secret from your friends and family. I have to say I didn't know what to expect when I first arrived in Hattons Gardens, a lot of shops, a lot of men wandering around, looking at windows, plus a few couple. This is when I decided to take my chances and walked into the first shop I saw (can't remember the name now), I can tell you the experience was terrible, the guy tried to close me in the space of 10mins, pretending he was giving me the best price I could find in the area, which might have been true, but psychologically, this was just the poorest experience ever, the guy made me feel I was buying a used car and this is just what you don't want when you are about to buy the love of your life something she will be wearing for the rest of her life (hopefully!) It's only after deciding to browse online a bit (to look at reviews so I didn't have to go through the same experience ever again) that I came across Diamond Palace and decided to visit their shop. Peter, the owner, turned the whole day around, he was patient, took time to listen to what I was after, I was never rushed and his place (that he runs with his wife) simply feels like a little sanctuary. The fact he had so many beautiful rings got my inspiration going and we chose a timeless custom design that my girlfriend (now fiancée) just adores! Every employee I came across seems to have a real passion for jewellery, Anthony was a great example of that! I can't recommend this place enough, probably one in a million in London!!

J. K.

Friendly and Excellent service. I recently purchased my wedding band from Diamond Palace after being recommended by a friend to go there. I brought in some pictures and talked to Peter about the design I wanted and he made it absolutley perfectly and kept me upto date with the progress as he made it. Peter always responded to any questions very quickly and made the whole process pretty stress free! I also had my engagement band re set too (I had bought it originally from another jewellers but didnt want to go back there) and it now sits 'flush' with the wedding band, again Peter did this for me and made it exactly as I wanted it and I couldnt be happier with it. I was also bought a diamond pendant from diamond palace which is absolutely beutiful and we were talked through all of the different diamond options which was very helpful. All of the staff I dealt with in the shop were very helpful and friendly. I hope to be back soon :) Thanks again Julia

S. G.

Thank you so much specifically to Adele, and also to colleagues, for making the ring buying experience not the dreaded sales pitch decoding affair I had feared. Their service, honesty, openness and advice was excellent and I couldn't fault it! I've never written a review of a shop before but felt compelled to here. You won't be disappointed with going straight to them. I turned up alone on a Wednesday with little steer from my perspective fiancée on what she liked but I was determined to pick the ring myself. Adele calmly spent a couple of hours with me that afternoon helping to zone in on the type of ring I thought was right. Not a hint of pushiness. They even went to another shop to pull another option as they thought it might be the diamond I was after. It was...and 45 minutes after their closing time, and still no hint of pushiness I had got the perfect ring. The next day I popped in to buy it and the day after it was all ready for me made in the setting I wanted. They even let me phone the insurance company up in a quiet corner on their landline so I wouldn't give the game away at home. Luckily she my perspective fiancée is now my fiancée and she loves the ring! A free resizing is included and lifetime cleaning service free of charge.

R. G.

Shelia and Peter were incredibly knowledgeable, friendly and didn't try the hard-sell (unlike some of their competitors in Hatton Gardens). For most guys, buying an engagement ring is a steep learning curve, and they make that process an enjoyable one. That they have hand-made rings that are also designed by themselves is what drew me to them. Fiancee is delighted, and I wouldn't hesitate to recommend them to anyone.

M. M.

Peter and the gang looked after myself when buying my engagement ring, wedding bands and presents for my wife. Everything they do is of the highest quality. From service to finished products. My wedding band literally turns heads, all because of Peter and his unique design. Will always buy from them. Keep it up guys and stay blessed. Shane and Sarah

s. j.

Amazing service, Sophie was fantastic ! The selection on offer is unique and of the highest quality.

K. B.

We had such a great experience, we highly rate the business and Sophie specifically. She was so patient, helpful and friendly, as we chose our wedding bands. Both of our rings were custom-made. She was responsive to all our emails and calls. She even recommended places to check out during our honeymoon in Asia! We got a great rate as well. So happy with my ring. Beautiful setting, gorgeous diamonds that are of a v high quality. Will wear it always! Highly recommend.

K. O.

Adele provided me with a lot of much needed guidance, and really took the time to show me a range of options and to understand what ring would work best for my girlfriend. She also provided the much needed comfort that if I had chosen the wrong size or style, this could be easily rectified after my proposal - which eased the nerves somewhat. Happy to say that given the excellent service throughout - neither were needed. Would definitely recommend.

B. R.

Fantastic service from Tony and everyone else I met at Diamond Palace. Tony clearly has a real passion for jewellery and he gave me a huge amount of help to decide on my ring. My fiancé and I are delighted with the ring and owe a big thank you to Tony.

L. B.

After deciding to propose to my GF over a xmas/ new year holiday I visitied Hatton Garden in December '14 where Vasoula found me staring aimlessly at the diamonds they had on display. After a very patient Vasoula took me through various designs and the ins and outs of choosing engagement rings I left feeling more confident and knowledgable about exactly what I was looking for. I eventually decided to propose with a 'temporary' ring for two reasons, firstly because of the type of holiday we had planned and secondly because I knew my fiancee would enjoy spending the day at Hatton Garden designing her ring. Upon our return to the UK we headed straight back to Diamond Palace and Vasoula helped us choose the perfect engagement ring. The whole process was very enjoyable, Vasoula and the team were incredibly helpful, patient, knowledgable and managed to have the ring readied for C.O.B that same day. I can only recommend Diamond Palace and can guarantee that you will receive excellent service in a very friendly and relaxing environment. Thanks for all your help Vasoula, see you next time for the wedding bands!

m. b.

Thinking about buying an engagemet ring? I highly recommend Diamond Palace. I wanted a Kirk Kara ring and they are the only official retailer in Europe, wonder why? They were extremely professional, always answered my (many) questions and doubts, since the moment I came into their store until I got the ring at home, in Spain! Very competitive price too. Thanks Peter!

T. P.

This shop is the best!!! I have shopped jewelry all over the world. It was an absolute pleasure to buy a diamond ring for my mother. Sheila was very helpful and helped me picking the right diamond. I got my ring within a few hours after it was mounted. 2 days later, I went back to the shop and asked her to resize it as it appeared a bit big and it was done within 3 hours. The final product is very beautiful. My mother is very pleased with it. I will definitely go back there again.

S. S.

We were looking for wedding bands, and looked at quite a few jewellers in Hatton Garden. Diamond Palace was by far the best. Not only did they have the most beautiful rings, and exactly what we were looking for, but Amy, who helped us with our order, was also extremely friendly and helpful.

L. B.

Peter was very professional and knowledgable whilst being friendly and adding that genuine personal touch. Purchasing earrings with such great setimental value to me meant I wanted to go to the right jewellers and I wasn't disappointed. From the initial appointment to collecting my earrings today, the customer service was excellent. I've now got the perfect earrings. Will definitely be returning to purchase more jewellery in the future, highly recommend. Thank you again!

L. R.

Fantastic experience from beginning to end. Tony diligently helped us choose my engagement ring and we were so impressed with the quality of service that we bought our wedding bands from him. Highly recommend.

d.

I used diamond palace as it was recommended to me by a friend , who had used diamond palace to create a unique ring for his engagement . While both working in the design industry as industrial designers specialising in bespoke design, it gave me confidence in diamond palace to execute the design I had in mind I worked with Alex and she had a very clear understanding of exactly what I wanted , and was very patient and proactive in attaining the required aesthetic , while recommending a specific diamond to suit the design of the ring . My now fiancé , is more than pleased with the ring , and I can fully recommend both Alex and diamond palace.

M. M.

Absolutely delighted with Tony and team, Tony was the first jeweler we went to see and after a week of searching we went back as we realised he was definitely the best and most knowledgeable and we are delighted with the result as he got us the most perfect engagement ring,I could not be happier ,Will definitely be returning for any other jewellery we may need. Thanks so much for all your help a true diamond expert

S. D.

After speaking to quite a few jewellers, we chose Tony at Diamond Palace to help us design and make my engagement ring, and we couldn't be happier with it. Tony was very helpful and professional throughout and we were happy with both the price, service and choice of stones and settings. We have already recommended Tony to some of our friends and wouldn't hesitate to recommend him to others.

S. M.

This review is long overdue and I just want to thank Adele for helping me find the perfect ring. She was so patient with me as I had no idea what I really wanted and she made the experience for my fiancé and I so special. Everyday I look at my ring and smile as it is absolutely perfect and I don't think I would have found it without Adele's help and both her and my fiancés patience. We would definitely recommend the Diamond Palace. Thank you Adele

R. O.

Top class staff. A fantastic jewellers that not only offers some beautiful rings but also has the most amazing staff who make the experience a thousand times more special with their level of customer service. Amy was just top class, her professionalism , ,understanding, friendliness, attitude, patience, knowledge was just fantastic. After been dragged around a lot of jewellers she was a breathe of fresh air and made the experience so much more enjoyable and personal. Thank you Amy for all your help and the amazing experience you gave us.

r. p.

My fiancé purchased my engagement ring from here and I loved it so much, we went back to buy our wedding bands from here too. We were supposed to shop around for the wedding bands but were so happy with service, it was our first and last stop. The staff are really friendly and helpful and the store itself is lovely.

P. S.

I undertook a lot of research before buying an engagement ring. But, ultimately, if you want to avoid the mark-ups of going to Tiffany's etc. you'll end up walking up and down Hatton Garden. This can be a difficult process. Many shops are owned by the same people, and many won't want to give away too much information (in one shop I was told to leave because I was asking too many questions!). If you're looking for a larger diamond, you'll probably find that you won't be able to see it on the day, but when you go back to view it the diamond won't be there. The whole process can be intensely frustrating. Diamond Palace was one of the last places I visited and was a breath of fresh air. I can't praise Martin enough. For the first time in the process I felt as though I was getting the information that I wanted and knew (based on all the other places I had been) that the price I was being quoted was fair. There was no need to negotiate. I still wouldn't suggest going to just one place. It might be worth shopping around. But make sure you have Martin at Diamond Palace on your list.

E. S.

Both me and my other half were unsure about the type of ring I wanted. We stumbled across Diamond Palace and fortunately met Martin who was an absolute super star in helping pick/design my ring. He was patient with my many ideas and is extremely knowledgeable which really help bring together my dream ring! Thank you so much Martin.

A. W.

Anthony was really helpful in putting together a ring that my (now) fiancée loves! he was very attentive to my needs and put together a list of stones for me to consider before making a decision. There was no pressure when it came to making a decision which was greatly appreciated in what can be seen as quite a daunting process. Would definitely recommend to others.

G. H.

Peter and the team were extremely helpful. They provided a very personal and professional service. The ring is exactly what I wanted. We are looking forward to returning to Diamond Palace to get our wedding bands.

T. C.

After checking around some Hatton garden jewellers, I'm glad I walked into Diamond Palace where I Experienced a wonderful service and found great value for high quality stone and setting. I had short timeline to get the ring for the proposal and Anthony De Carvalho did an amazing job offering a very good deal for the ring I was looking for. Obrigado Anthony, definitivamente uma bonita recordação para a vida!

J. B.

An excellent service, took time to find out what was the most important aspect of the diamond I was buying, and then offered me options to maximise that aspect. I went round so many shops in Hatton Garden, all of whom where the same, "whats your budget?" and then diamonds were shown to you. Diamond Palace was however very different, they asked what was important, which in my case was the size. They then explained how you could maximise the size, whilst compromising on other aspects such as the clarity, to get what you were after. Very friendly manner, but the time they took to discuss things with you and make sure you understood what you were buying was excellent. I can't recommend them enough.

N. S.

Amazing service and quality. I was greeted by Tony as I looked through the window display, who took the time to get to know what style I liked and the budget I was working within in order to help find the perfect ring. The whole process was really relaxed and much more enjoyable than I had anticipated. The ring was made within quite a tight time schedule and to an exceptional quality. Overall extremely happy!

J. S.

Just wanted to share the excellent 2 experiences I have had at Diamond Palace in 2016 and 2017 ( I cannot find my 2016 review now !) I purchased an engagement ring for my girlfriend and the service was excellent, we were recommended Tony and he did not let me down. He was very friendly, calm, and clear when explaining the intricacies of purchasing a diamond ring. Throughout the process he kept in touch and always made himself available for a quick chat even when he was busy. My wife and I later returned to purchase our wedding bands and again the service was excellent from Tony and the rest of the team. Especially for me as a guy I had never really thought about my wedding band and in the end Tony helped me find the right band which I now love. In our experience all the staff were friendly and helpful, I would highly recommend Diamond Palace as I have to my friends.

U. S.

Recently bought a Diamond ring with an IF (Internally Flawless) clarity from this Jeweller. The service was excellent & the ring was re-sized within half hour. I had been to many stores that day to find the 'PERFECT' ring & found it within a couple of minutes of stepping into this store. I did not feel rushed in fact went for coffee in nearby costa before returning to buy the ring. I am extremely happy with my purchase and would recommend this store to anyone. I couldn't have asked for a better service, these guys are doing the job they love, doing it extremely well & keeping the customer in mind at all times.

J. V.

This is some of the best customer service i have every received. The team really made the process easy and the final product was beyond my expectations. We even had to go through some emergency resizing of the engagement ring (due to us catching a flight) and they made sure that it was done ASAP. I would 100% recommend them to anyone as they were professional, friendly and the end product showed the level of skill they have.

S. R.

Nothing but 5 star service, staff and amazing quality diamonds, modern styles and always a fun time when my fiancé and I have visited diamond palace. My engagement ring and our wedding bands were purchased from here. Best in the business and exceptional customer service!!!

C. E.

looked around other wedding ring shops in the area, and non of them came close to the standard and professionalism of Diamond Palace. If you want something truly unique and flawless for your better half this is the place to go for any ring. Bespoke rings are made to your exact specifications, with the guidance and experience there to help you make that perfect ring.

J. G.

Wonderful personal experience with Tony. I felt like no problem was too big, got fantastic contact throughout whilst adjusting a new diamond engagement ring; and have been promised excellent aftercare. Highly recommended!

T. C.

Just bought the ring of our dreams. The diamond was great but it was Tim that made the sale. Great knowledge, passion and patience. Could not recommend the store and Tim more. Overall, amazing experience. Definitely going to be a lifetime customer.

G. L.

Dear Peter, I would like to thank you and your amazing staff for contributing to my engagement. Not only was the proposal a special day for my self and my Fiance Delton, It was a diamond experience. (No pun intended). Furthermore, I can not express into words how much I love my ring. I am overjoyed and truly grateful. You transformed my partners vision into a memorable moment which we will both cherish for the rest of our lives. Furthermore, please thank Adele personally for me and every one else who assisted a long the way. All the best Gasmine and Delton

N. T.

BEST JEWELLER EVER. Tony is both personal and professional. He put us at total ease with purchasing Sarah’s engagement ring and the information he provided was so helpful. Sarah loved how patient Tony was. He made the whole experience so special and helped maximise the most bang for our buck. *** Don’t look further.... Tony is your man !!! ***

K. D.

Purchased my fiancé's engagement ring from Diamond Palace in July. Sheila was very helpful, gave great advice and helped me pick the perfect ring for my fiancé. Thanks for your time and attention, couldn't have asked for more.

T. B.

Martin and the team at Diamond Palace are professional and very helpful. I had average specific diamond that I required and Martin worked tirelessly for me to deliver what I needed. I would highly recommend using Diamond Palace for all your jewellery needs.

S. C.

We had a really great experience at Diamond Palace. My sister and husband bought their engagement and wedding rings from them, as well as 30th birthday gifts and sapphire rings from them. Tim and his colleagues were excellent, friendly and accommodating and always trying to get us the best stones for our budget. They never pushed us to purchase anything, and were happy for us to make multiple appointments before finally deciding on a purchase. We have found our jewellers that we will be purchasing all jewellery from now on. Tim was fantastic, and we are very grateful to him for all his hard work and effort to get us the most gorgeous jewellery!

A. M.

Good selection, great service, totally recommended. They custom built the setting for my ring in no time, and also did the resizig quickly when asked to. They guided me through the technicalities and always felt welcomed. Will buy my wedding bands here as well.

O. H.

Sheila and the rest of the staff were very kind and patient with me while trying to find the perfect ring! They were understanding and spent many hours explaining the a-z of diamonds to me! They really are a level above the rest of the Hatton Garden jewellers in terms of service and quality. Wishing them all the best for the future. Many thanks Oz x

P. K.

I would like to thank Peter and the Team at diamond Palace for the amazing service I received, I had heard great things about them before going there, so had high expectations, which they exceeded these by a country mile! made me feel comfortable in an unfamiliar situation and really helped me pick out the perfect ring with his vast knowledge and experience, custom made and sized within a week of ordering, which my other half could not have been happier with, I cannot thank them enough and definitely would recommend them to others

a. w.

Absolutely amazing shop. After spending the entire day in Hatton gardens, Diamond Palace was the first and last place we went to. They couldn't of been more accomadating. Amy and Martin were great hosts and filled with knowledge. Really looking forward to bringing my fiancé in to meet everyone. She probably wouldn't of said yes if I went anywhere else!

A. S.

Tony made the process of buying an engagement ring a pleasure from start to finish. Knowledgeable, friendly and competitive prices in Hatton Garden. We will be back for our wedding bands! Thank you. Alex and Siobhan

C. A.

3 months ago my boyfriend took me on a hike when we were holidaying in Scotland, this hike lead to a huge waterfall, it was so beautiful seeing such natural beauty right before my eyes. When I turned to him he was no longer standing, instead he was on one knee and asked me to marry him. That's the day I met "sparkle"... the natural beauty I see on my hand every day. Sparkle is my engagement ring. A Forevermark diamond with a platinum band chosen especially for me by my fiancé with the expert help of Adele, one of the lovely women from Diamond Palace. I am absolutely in love with my engagement ring and so is everyone who see it, nobody can believe how much it "sparkles" and how perfect the clarity is. I find myself staring at my hand everyday watching the way the colours shimmer and the "sparkle" that happens when the light touches it and I love how one look at my ring makes me feel more connected than ever to my very best friend, my fiancé. My fiancé told me how much he learnt about diamonds from Adele at Diamond Palace and how happy he is that he found them. I had my own experience a week or so after our engagement at Diamond Palace when I had my ring resized, I met Adele who was so happy to meet me and she asked me all about "how he proposed" and we had a little chit chat about how my fiancé and her chose my diamond, it was such a warm experience and I felt at ease sitting with Adele and talking about one of the most special moments in my life like we were old friends. Now time for the resizing, here I was newly engaged, glowing with happiness and was about to be heading away for a couple of weeks and leaving my ring behind but Adele made me the happiest girl in the world, without me asking and just by knowing that I was going away she personally delivered and picked up my ring from the workshop and I had my newly resized engagement ring back on my finger in less than half a day!! I was so excited. I couldn't have asked for a better more warm and professional experience. It won't be long now before my fiancé and I will sit down with Adele and we'll choose our wedding rings, I know we are in the best hands with her at Diamond Palace and I wouldn't want any other diamond other than a Forevermark one.

M. H.

A fantastic experience finding a pear shaped engagement ring. Tony was a delight to deal with able to show me a wide selection of diamonds to choose from, not pressuring me in any way and ensuring the diamond was set exactly as I wanted.

a. H.

Kind, helfpful and competitive service provided by Alex who took the time and effort to guide me through the characteristics of the selected ring and all the paper work/ certificates. A week later the ring needed re-sizing and Alex & team handled this very efficiently taking only a few hours to adjust it. Would definitely recommend purchasing a ring here as I found the service to be reliable, trustworthy and kind.

A. P.

Excellent service! From the first interaction I felt that I was going to have a personalized experience; Peter was very thoughtful and really listened to our requests, and ideas, and concerns. He really guided us well in the path to find the perfect ring! and what a ring!! beautiful - couldn't be more satisfied with it.

s. d.

Amazing staff who helped and educated very clearly on a big decision (I was helped by Peter). Very happy with the engagement ring I bought and more importantly so was my other half!!! Fully recommend coming here if you are getting an engagement ring.

B. C.

Peter is a great, very helpful and professional. Good showroom and service. I purchased my Wife's ring from here - lovely product. thanks for the Champagne and look forward to seeing you again soon!

D. B.

Was recommended diamond palace by a friend and it definitely lived up to expectations. Sheila was very professional and friendly. My fiancée and I were extremely pleased with the service provided and especially the ring, which is beautiful!

T. G.

I could not recommend this establishment more. The service was impeccable without being stuffy or ostentatious. Peter was an absolute pleasure to liaise with and his team were first class in making us feel welcome in the store. From our first consultation (via email) through to delivery, there was no hard sales patter or pressure, Peter was a true gentlemen - who kept the conversation open and honest at all times... We really appreciated his personal approach which made the entire experience even more special. A big thank you, the item was custom made and turned out beautifully. Look forward to seeing you in the New a Year, All the best Toni and Lee

S. R.

Very friendly staff who designed my ring to the exact description that I wanted based on just talking about it!! Very good expertise in their craft and were quite honest with what would be the best choice in my situation. Gave me a good price in the end but were hard bargainers!! Family run which you can never go wrong with! Would highly recommend

M. S.

Thanks to Peter and all the team for making my dream rings come to life. The whole experience was fantastic from choosing the designs of the setting and hand picking the diamond to seeing the engagement/wedding rings in their full glory finally on my hand.

A. L.

I designed an engagement ring with the help of Adele at Diamond Palace who was fantastic throughout the whole process. I put a lot of trust in her to turn ideas and inspiration into reality and I couldn't have been happier with the finished product! Thank you!

H. S.

I stumbled across Hatton Diamonds about 15 years ago looking for an engagement ring and have returned time and time again and recommended them to friends and family, who have in turn passed on the recommendation to others. The service is fantastic, kind, patient (very patient) with advice but not overbearing. I have also never felt I was being ‘sold’ to or pushed to buy anything - sometimes I just pop in to say hello. The quality of the pieces is great, and I trust them completely. It is always a lovely experience to visit.

P. C.

We had such a wonderful experience at the Diamnond Palace in London. Peter was not only very knowledgeable and patient, he understood waht we really wanted. he helped us the entire time, altought we could not make uo our mind. He was always so patient and honest, and he did not pressure us .we picked up the ring two days later, and becuase it did not perfectly, he resized it while we waited for an hour. the quality is top notch, and the price seems be fair. Thnak you Peter

D. A.

Very pleased with the experience and absolutely in love with my engagement and wedding ring from Diamond Palace. Alex has been very helpful and knew exactly what I liked. Friendly staff and knowledgeable! Thank you Alex for the amazing ring! :)

C. L.

I had nothing but an amazing experience at Diamond Palace. From the moment of looking through their window, to Sheila coming out in the freezing cold asking if I needed help, to the whole process of picking out the right diamond and their patients in explaining what makes the perfect diamond and being conscientious about my budget. I can't thank Peter and Sheila enough for their help in making our engagement, a day we will never forget. Thanks guys!! Amanda xx

H. W.

Bought a beautiful gold signet ring for our daughters 21st birthday from this store. Its family owned and run. Nothing was too much trouble, and the service was wonderful. Thank you for going the extra mile..

B. R.

Diamond Palace was one of the first places I visited when looking for an engagement ring for my girlfriend (now, proud to say - fiance). After walking around Hatton Garden, visiting other stores - I was very quick to return to Diamond Palace, as nowhere else offered me such amazing, friendly service and quality. From the minute I walked in, I was greeted by Tony - who was incredibly professional, understanding and helpful. With his wonderful sense of humour and extensive knowledge of rings and diamonds, he made the whole ring buying process so much more enjoyable and less stressful for me. There was no hard selling or rush for me to make decisions. I was always made to feel comfortable and relaxed. So I would 100% recommend Diamond Palace to anyone thinking of buying an engagement ring, and would also wholeheartedly recommend speaking to Tony. I already know that my fiance and I will definitely be returning to Diamond Palace to see Tony for our Wedding Bands.

M. S.

Excellent customer service. Peter was very helpful,knowledgeable and polite. He went an extra mile to ensure that I was satisfied with the ear rings I bought. All the other staff members that I happened to interact with were very approachable and polite. They have a very nice variety and the whole setup is professional yet warm and welcoming.

K. P.

The service at diamond palace was excellent, especially from Alex and Pete. The diamond rings are of the highest of quality and definately the best price around. Checked out many shops to see if they could beat the price, but no one could and the service was 1st class and the guys are wonderful so had to use diamond palace. I would definately recommend going here. Thanks Alex and Pete for such an amazing experiance. I will definately come back and buy some more items from you.

D. O.

Alex was really accomodating, explaining everything to me whilst I browsed the different styles. I had been looking around Hatton Gardens for quite a while, however was always put off by the 'pushy' sales techniques. Alex was welcoming, didn't rush me at all and talked me through a number of different options available. I settled on a design and 3 weeks later it was ready to be collected. My fiance is over the moon with the design and couldn't be happier. I would like to thank Alex, Peter and the team for their service and will definately reccomend them to others. Thanks

d.

I had the BEST experience at Diamond Palace. I was looking for a light Ruby for my fiancées ring and Adele Root went above and beyond to find the perfect one. Thank your Adele, you are the best! Daniel & Scarlett x

S. G.

Great service from Adele who looked after us really well at Diamond Palace in Hatton Garden and made the process uncomplicated and enjoyable! Kept updated on progress with CAD drawings and timings. Everything delivered on time and really happy with the results. Would really recommend Adele and the team. Suzanne

M. K.

Had a really lovely experience there today. They couldn't do enough to help, looked after our baby whilst they could, recommended we go down to the basement where she could toddle, opened a small bottle of Moët to celebrate the purchase and while away the time whilst the documents were drawn up. The kind of experience that makes you want to go back for the wedding ring!

G. S.

A big sparkling than you A great family firm who just want to help you get what you want they explain every thing, no pressure, no rush, just good old fashioned service and we very happy with our purchase and would recommend Geoff and Diana :-)

A. M.

I am not one to leave a review but Tim at Diamond Palace was very patient with me and helped me in making a decision with my wedding band. I hope to go back and get another Jewellery in the future as their service is excellent and very personable!

H. S.

The staff at Diamond Palace are second to none, their expertise, attention to detail and customer care is absolutely superb. I'd highly recommend them as jewellers of choice for those looking for wedding/engagement rings in particular.

A. S.

A fantastic family run business with amazing customer service. My fiancé and I went here to buy my engagement ring and we could not have been happier with the help and service we received. Jean did everything she could to make our experience happy and successful. This is a no frills place which focuses on producing top quality jewellery.

P. D.

I spent many months looking for the perfect engagement ring and tried most of the stores in Hatton Garden but it was only after visiting Diamond Palace that I really felt I was getting the best service, price and quality. I had very specific requirements and Tony's attention to detail and level of expertise meant that I was able to find my perfect ring! I was so pleased and would definitely recommend them to anyone looking for an engagement ring.

A. E.

Great place! I worked directly with Peter who was able to first help me pick out the right ring and second gave a great deal. In addition everything was ready before promised. Would very much recommend Diamond Palace, they are very professional, helpful and make a stressful process look otherwise easy.

D. P.

Excellent experience from start to finish. Peter was very helpful from the moment we walked in. We found the perfect ring and are very VERY happy with it. Once sized up, it took less time than expected and Peter was always there to help. Would definitely recommend and thanks for being a big part of our journey!

N. K.

I have just picked up my second commissioned piece and it is as beautiful as the first. I am enjoying the many compliments I have received! Sheila, Peter and their team are fantastic. They all just want you to love the jewellery that you buy from them, and I do. Thank you

S. A.

A year on and still amazing service! Had a custom-made ring to exactly how I wanted. The whole experience has been smooth and enjoyable , thanks to Peter and his team. Now for the wedding bands !

X. C.

Tony has taken care of the ring during almost one month from the diamond selection to the ring sitting making. My fiancee just can't wait to see the ring after it finished, and of course was very surprised to see the perfect ring. Thanks a lot Tony!

L. G.

I had a great experience with Diamond Palace from finding the perfect engagement ring to the wedding bands and engraving. Would definitely recommend Diamond Palace to any one looking for rings.

h.

Tim was exceptional. Very knowledgable and professional. Excellent experience from start to finish! Would highly recommend.

B. J.

It has been a lovely experience thanks to Tony and all of the staff of Diamond Palace. We are now planning a wonderful wedding! We will go back there for the wedding band!! Best regards, Jonathan

I. M.

Tony was amazing in helping me find the perfect engagement and wedding rings. Beautiful and accommodating store with fair and honest pricing. All the staff were great but Tony is my man

p. d.

a great experience, Sheila was really helpful June was able to tweek her own design for her new engagement ring and we now have two new wedding rings as well. definitely be coming back again.Thank you so much.

S. L.

I bought a lovely white gold and diamond eternity ring from Diamond Palace about 10 years ago. I have never seen another design like it. A few months ago I started to think about having it re made with bigger diamonds. On a visit to London I took my original ring back and Tim sat down with me and went through exactly what I wanted. They kept my original ring for a few weeks to get the design right, then sent it back to me all cleaned and gleaming. I was kept informed of how my ring was coming along by Tim and when the finished article arrived I was absolutely delighted. It is stunning and exactly what I asked for. I absolutely love it! Tim was very helpful and kept me informed at all times and I can highly recommend Diamond Palace. I have had the ring looked at by an independent jeweller and he confirmed what I was told, that the diamonds are very high quality. I am a very happy bunny.

P. R. M.

Amazing service from start to finish! Tim made getting our wedding rings a wonderful experience, from the first consultation to the final product, everything was perfect. We received a CAD drawing of the wedding band showing how it would fit with the engagement ring, Tim also helped my fiancé with that. Both rings are beautiful and we thank Tim for all his help and guidance. We will be back.

S.

We brought our engagement ring here and then 2 years later went back and got our wedding rings. Jean and her son Jacob are amazing, they take their time with you giving you all the options and never rush you. In the end they made us the way fact ring we wanted because they didn’t have what we wanted in platinum. Family business with a family service.

J. H.

Amazing service from Diamond Palace staff, I would recommend them if you are looking for the perfect ring. They have so many styles to choose from and the staff's expertise was really helpful and attentive.

C. J.

I visited the diamond palace for an engagement ring. I was served by Tony who completely put me at ease and helped me pick out a beautiful solitaire diamond ring. I would absolutely recommend them to anyone.

N. D.

Great service - I came on my own (i.e. without my now-fiancé) and Adele took me through the entire process of buying a ring in a speedy fashion. After she said yes, they resized the ring with no problems.

P. N.

Absolutely brilliant family business. So relaxed and low pressure and found two unique rings perfect for us.

W. K.

Amazing service from the guys at Diamond Palace Jewellers, obviously there is a lot to choose from but these guys made it a seamless process and had a lot of patience. We love our rings! Thanks so much!

B. S.

I must have read a thousand articles on choosing the perfect ring, but the best piece of advice I received was to buy from someone you trust and feel comfortable with. Peter was fantastic, very patient, knowledgeable and great fun. I can't recommend highly enough. Luke

A. R.

My fiance and I had a great experience buying my engagement ring from Diamond Palace. All of the staff were exceptionally friendly and knowledgeable and made the experience a real pleasure. It was the first shop we went into and Vasoula …

J. M.

fantastic service. Very professional. They managed to perfectly match up a family diamond with 2 other diamond to make …

T. K.

Communication with Tony was excellent, he helped me a lot to make the perfect choice and the service was five stars!I came all the way from Luxembourg since this place is top notch!I vividly recommend Diamond Palace and Tony if you wish to find the diamonds of your dreams!!

S.

All round exceptional I recently bought an engagement ring from Diamond Palace and everything from top to bottom was exceptional. I was in the market for a specific design and when I called Diamond Palace, Martin was extremely helpful in designing the exact ring I wanted. He went through all the steps and gave me exceptional advice. All the staff I dealt with too were extremely friendly I must add. The ring was unbelievable - really beautiful and my finance absolutely loved it. I would highly recommend Diamond Palace and I would definitely go back again for other pieces of jewellery. Many thanks for your help.

P. H.

Martin was extremely helpful. Always gave us an honest answer and was extremely professional!

M. S.

Thanks to Peter and all the team for making my dream rings come to life. The whole experience was fantastic from choosing the designs of the setting and hand picking the diamond to seeing the engagement/wedding rings in their full glory finally on my hand.

G. D.

Amazing service, diamonds and store. In my opinion choosing an engagement ring was a stressful process and Tony at Dimond Palace helped me find the perfect ring. Having spent almost 6 months searching the country I had two images of a rings online and a badly drawn sketch. Tony saw these and instantly knew what ring I was looking for, he showed me a ring and it was exactly what I wanted. Next we managed to alter the various features to tailor the ring to a budget I could afford. This is the only place to come for the perfect ring to truly surprise your fiancé. Thank you very much to all the staff of Diamond Palace and especially Tony!

C. S.

A family run business that treats you like family, best Jewellers ever

I. S.

Tim was amazingly helpful and knowledgable. Would recommend to anyone

C. A.

Friendly service, made us feel comfortable, welcome and gave helpful advice. Would definitely be coming back again.

E. W.

My fiancé bought my engagement ring from Diamond Palace and I utterly loved it from the moment I set eyes on it! Having spent a great deal of time researching diamond/platinum rings and visiting many jewellers both in and out of London, my …

D. L.

I am never sure why sales people make you feel pressured into buying something even when the product they are pushing is in fact the very thing you came in for - this is the way I felt in a few Hatton Garden shops, but thankfully not here. So thank you Sheila. We will be back for the wedding rings.

D. M.

Fantastic service. Sheila made it a great buying experience, gave plenty of her time and pulled out the Champagne when she found out that we were just engaged! Highly recommend them.

j. b.

Well what can i say Peter is the man, he helped me choose the perfect ring for my now fiance. He has been in contact ever since and i will definatley be returning for another visit to grab our bands !!! Thanks so much Peter top guy !!!

D. H.

Great experience at Diamond Palace, was amazing highly recommended!! The team are very polite and gave me thorough knowledge of a diamond, which was very helpful in choosing the engagement ring for my fiance, not like the other shops hounding you for your money. Peter then assisted me in my thoughts of how I pictured it to be, designed and made the unique perfect ring which was breathtaking. My fiance is extremely happy and also thanks the team. I think she only said yes after seeing this magnificent piece LOL !!!!

N. N.

Diamond palace exceeded our expectations. Peter was very very helpful. He knew exactly what we were looking for and gave us an even better diamond. Highly recommend this place to everyone!

D. T.

Lovely bunch of very passionate diamond experts - helped me get the perfect engagement ring for my fiancee!

M. K.

Tony was fantastic in helping me find my ring. They have an excellent selection of rings. He has been very welcoming each time I visited, and remembers your name. I am very grateful for his help

E.

Highly recommend Diamond Palace! I spent a long time researching diamonds, and then exploring Hatton Garden, before choosing to purchase here - and I have absolutely no regrets. Thanks to Peter for all his help.

L. P.

I bought my bespoke wedding band from Hatton Diamonds. This is a family run business that provides excellent service without any faff or flashy exteriors and interiors. When I went in to discuss my requirements, there was no pressure selling. I was only provided options (e.g. how many diamonds would be ideal for the design, the type of metal that could be used) given the idea I presented to them. The final product was exquisite and at a very fair price compared to the other shops I visited, given that I did not even mention the quoted price provided by other shops. The owners were lovely-- they just want to provide good service and a good deal. They even wished blessings for my wedding day!

P. H.

Excellent service from Martin throughout the design and production of two custom made rings. He and Diamond Palace are Highly recommended.

D. C.

Diamond Palace in Hatton Garden is an Excellent jeweller,I was recommended to come here by friends who all had great experiences with this jeweller, got my engagement ring from here Oct 2017 and I was very very happy with the product and service Peter is very experienced and knowledgeable, he guided me through the purchase, and never was once pushy, gave me as much time as I need to ask questions and make discussion Highly recommend

T. A.

Tony made my fiance feel like a princess and has been nothing but amazing. His service is exceptional. Thank you for everything.

T. M.

Couldn't recommend Diamond Palace more highly. Fantastic service throughout and Tony couldn't do enough to help me before and after engagement. Absolute legend, thank you so much.

G. J.

I bought my engagement ring from Tony and received exceptional customer service. I would recommend them to anyone.

S. N.

There is no better place in London for engagement and wedding rings! The selection on offer is unique and of the highest quality and within minutes of visiting Diamond Palace I knew this was the store I would buy my fiancee's engagement ring. The staff were amazing and super helpful in ensuring that every single detail was perfect. I have been back to the store a handful of times now to collect the ring and also buy our wedding bands with my fiancee and the service gets better and better each time. The service is personal and the expert advice is very much welcomed. Ask for Peter he is brilliant! Thanks Diamond Palace!

C. L.

I had a wonderful experience, I felt very welcomed and I was given a lot of information on the type of ring i was looking for. A big thank you to Peter who helped me a lot! Really happy I chose Diamond palace.

G. M.

Isaac helped me to design and then made a beautiful engagement ring for me. He helped immensely with sourcing the diamonds and has taken care of ensuring that the ring is a good fit with a follow up appointment to have the ring resized.

B. R.

Highly recommended, Exceptional work on the ring and will definitely buy from this company again, Staff were very helpful, Peter dealt with me directly and now isn't my salesman, he's a friend. Very happy

T. K.

Communication with Tony was excellent, he helped me a lot to make the perfect choice and the service was five stars!I came all the way from Luxembourg since this place is top notch!I vividly recommend Diamond Palace and Tony if you wish to find the diamonds of your dreams!!

d. s.

We purchased a beautiful ring, made by Anthony, he was so helpful and made the whole experience really special, would highly recommend both him and the company, Dan and Taylor

C. S.

A family run business that treats you like family, best Jewellers ever

D. K.

Great service, from real experts in their field. The guys there worked really hard to make sure I got exactly what I wanted and importantly, within my budget. I'd recommend them to anyone and everyone and will be using them for all my future purchases. 5 stars!

M. K.

This is the best shop in Hatton garden They gave us a gteat deal on a diamond engagement ring the customer service was second to none We will be going back soon for some earrings They made our day thanks for the champagne Mark @ eve

H. D.

Peter and co were incredibly help and made the process stress free. The ring looks amazing and I couldn't have asked for anything more from the experience.

V. T.

I highly recommend Diamond Palace. Peter was a pleasure to liaise with, being very welcoming, knowledgeable and friendly and providing an outstanding service. Thank you Peter and the whole team for all your help!

A. L.

I was looking for an engagement ring for my partner and having browsed around and spoken to various jewellers in Hatton Garden, it was difficult finding a jeweller that not only had the expertise but really took the time to understand my story and help craft the custom design that I was looking for. Choosing an engagement ring can be daunting but Peter (the sales director at Diamond Palace) immediately put me at ease with his honesty and transparency. Peter was incredibly helpful throughout the whole process, providing objective expertise on the diamond and the setting and giving regular updates during the construction process. I can’t recommend Diamond Palace enough to anyone that is not just looking for an ordinary jeweller, but a jeweller that really invests their time in understanding each customer’s unique story and providing a service that is bespoke to each story.

C. H.

Alex created a lovely diamond ring for me from scratch and was very helpful in turning my initial musings into the gorgeous creation that my fiancée loved.

C. T.

This place is brilliant. Patient and considerate service for both the engagement ring and wedding rings. Thanks especially to Adele, Tony and Peter.

M. N.

Absolutely stunning! U have the most beautiful ring in the world! Thank you Sheila for helping Jerome pick this peace of heaven! Kristina xx

S. T.

I was made to feel comfortable from the off, any questions I had were communicated back to me in way I could understand and I didn't feel any pressure to make my purchase, plus my wife absolutely loved the outcome.

I. B.

Excellent customer service. We were made to feel very welcome by Sheila and were not under any pressure to buy anything we didn't want. A surprising enjoyable experience.

E. S.

Can't thank these guys enough! They made a beautiful ring for me in record time, lovely personable staff, knowledgeable and hoping to be back soon for another beautiful piece :)

A. C.

Really detailed support throughout the process. Put together a brilliant bespoke ring and it looked exactly as I wanted it. And they gave me a great deal as well. Highly recommend them.

H. k.

Personalised, calm and assured approach. Very accommodating and an all round great experience. Sincerely appreciated their efforts and help in customising a bespoke like ring.

V. N.

Customer service from Tony was excellent and my fiancé couldn't be happier with her beautiful ring - highly recommended.

T. R.

Excellent experience on what is a very important decision - getting the ring right. Very good advice, patience and service throughout the process. Very professional, thank you Peter.

E. S.

My boyfriend and I have just purchased my engagement ring from Diamond Palace. I am so delighted with it. Tony has amazing taste and really knows how to make a ring look classy and elegant. He also goes above and beyond to accommodate your budget without sacrificing on quality. I would not hesitate to recommend Diamond Palace, and Tony in particular, to anyone looking for a beautiful ring.

i.

Amazing service from a family run business.

A. S.

What a lovely place can't recommend enough. My ring is amazing and nothing was to much trouble. Thank you Amy for all your help and amazing service.

n. m.

Such an awesome team both adele and Peter were so great at helping us choose ours rings 👌🏾

J. W.

Had brilliant service from Tim Ashford who was very helpful and patient with myself. The ring has turned out better than I had hoped.

C. G.

Amazing jewellers - fantastic service, very helpful, honest and reassuring. Many thanks to Peter and his team.

M.

Awesome customer service and great selection. The staff were a huge help in assisting my wife and I with questions and appraisals - highly recommend to all!

M. S.

We had a fantastic experience. Definitely my go to jeweller for everything in London!!!

B. D.

Great service and quality product. Katie and the team removed all the stress of engagement ring shopping!

R. F.

Loved the experience from start to finish, great standards of service, nice people always happy to help, and they did me a deal which was very competative so happy on all levels. Couldnt reccommend them enough : )

G. P.

Wonderful service - taking time to understanding of what I hoped for. Beautiful outcome too. They couldn't be more helpful or pleasant to deal with.

A. C.

My fiance and I were thrilled with the service we received from Tony at Diamond Palace. After going in and out of countless jewellery stores in Hatton Garden, once we found Diamond Palace we knew our search was over! From the first meeting, we felt instantly at ease in this warm and welcoming store. It is a beautiful boutique with a lovely selection of rings to suit any taste. But it is the wonderful customer service that really sets Diamond Palace apart from the other jewellers in Hatton Garden. Tony really cared and helped us to create the perfect engagement ring - and then the perfect wedding band to match 6 months or so later! He sourced the most beautiful diamonds specifically for us - to match our taste and budget. Going into Diamond Palace was always a very pleasant experience - we always felt like we were being welcomed back by an old friend :) We were so happy with the service and the quality from Diamond Palace that we have already recommended DP to friends - who have also been thrilled with their rings - and Tony's great service. We would not hesitate to recommend Diamond Palace! Save yourself the time of trying to navigate the many many options in Hatton Garden and just head straight to Diamond Palace - you will not be disappointed! Thank you Tony!! - Hayley & Ali x

A. W.

Great Service, Excellent Staff, Amazing Wedding Bands! - Absolute diamonds!

C. A.

Friendly service, made us feel comfortable, welcome and gave helpful advice. Would definitely be coming back again.

J. L.

Brilliant selection of rings and couldn't have asked for better service from Alex! Would certainly recommend.

V. S.

Great Jewellery, Great Staff, Excellent Customer Service! A+++

P. H.

Martin was extremely helpful. Always gave us an honest answer and was extremely professional!

T. L.

Excellent service and brilliant diamond engagement ring. Thanks Diamond Palace

A. P. d. P.

Everything was perfect, top quality service, top quality ring, special thanks to Amy.

A. H.

Beautiful ring. Very happy. Tony was very helpful

I. S.

Tim was amazingly helpful and knowledgable. Would recommend to anyone

A. M.

Honestly amazing service and great quality with product! Many thanks to Tony.

A. A.

A great experience purchasing an engagement ring from Diamond Palace. All staff were professional and friendly throughout the process; however, a special thanks to Tony who helped me from start to finish with his knowledge on diamonds and ring design. With his help I found the perfect ring for my budget and my fiancée couldn't be happier. Highly recommended!

K. G.

Amazingly helpful! A great family run business. Wouldn't go anywhere else for any thing jewellery related. Jean and Jacob really know their stuff and are an absolute pleasure to deal with. Thank you

H. C.

Beautiful ring, excellent service, highly recommended.

M. L.

Very friendly, very helpful, very knowledgeable. What more could you ask for.

J. W.

Martin & Adele were perfect. Thank you.

B. Y.

Fantastic service, price and quality. Very friendly.

O. K.

You can find something cool

A. S.

E.

S. G.

R. G.

M. C.

Thanks to Peter for helping us find the perfect engagement ring. My fiancé and I stopped by on a Saturday morning without an appointment, Peter instantly made us feel welcome and walked us through the whole process getting the diamond and design that we wanted. We had been to few other stores looking at designs, prices etc, but felt most comfortable at Diamond Palace and also were able to find the design that was perfect. We also ordered the wedding band to match and both were perfect when we picked them up. We were recommended by a friend and would also highly recommend to others, thanks again Peter.

M. S.

T. S.

P. M.

m. s. (.

J. P.

A. S.

R. H.

I cannot fault our experience with Diamond Palace. I first visited the shop back in October, when initially window shopping for my now fiance. I had been looking around various jewelers in Hatton Garden then stumbled across Diamond Palace. I immediately liked the modern and fresh vibe of the place. I was greeted with a friendly welcome from the owners wife who patiently showed me a selection of rings. I later came back with my partner in December and to my surprise she immediately remembered me. It was actually Tony who then helped us through the rest of our ring shopping. Tony was brilliant from start to finish. We are a same sex couple, both trying to find a ring for each other but at the same time keeping our budgets and when we were actually going to be buying the rings a secret. I think Tony quite enjoyed being in on it all. On the rings themselves we found Tony very knowledgeable and he gave good advice. We love our rings, so he definitely did a good job. We popped back in just today to get mine re-sized and it was lovely to see Tony. He seemed genuinely happy for us. I can't recommend Diamond Palace enough, if you want a friendly, personal and professional service. Rachael

S. B.

My fiance and I received an excellent service from Tony when we first visited to choose my engagement ring. He understood exactly what I was looking for and was even able to negotiate a great price for us! Naturally, we went back to Diamond Palace for our wedding bands and again received a great service, this time from Peter as well as Tony. We would recommend Diamond Palace, and specifically Tony to anyone thinking about where to buy jewellery for their special day. Great service, great quality!

T. B.

We received fantastic service and looked after us throughout the purchasing process. Tania was lovely to work with and had excellent knowledge in rings and stones in particular. We never felt there was a heavy sale and gave us plenty of time to make our decisions. Very happy with the final ring.

B. D.

Peter and the team at Diamond Palace were fantastic. They were very accommodating and helped me choose the perfect diamond for an engagement ring. They have a great selection of beautiful rings and made the whole process very relaxing and straightforward, and the levels of customer service and the after service were first class. I’d thoroughly recommend them to anyone looking to buy a ring and I will be coming back to buy the wedding bands in the near future!

L. T.

The reviews speak for themselves - the experience of choosing and buying an engagement ring at Diamond Palace was nowhere near as daunting as it could be elsewhere. The whole team are very approachable and Peter was able to use his experience to recommend a choice of rings - without ever reverting to a sales pitch. Peter was extremely easy to deal with at all times and although the purchase was recent, I already have a sense that after-sales service is very important to Diamond Palace. If you're wondering where to go in the maze of Hatton Garden you'll do a lot worse than heading to Diamond Palace for a chat.

H. L.

i had the most amazing experience at Diamond Palace! shopping for my engagement ring became a wonderful, memorable experience.. thanks to the attentive, patient and very helpful Jason, spending generous amount of time catering for my requests. a massive thank you to Peter for making my visit fun and something i will always cherish (this time, u made the bride ecstatically happy). my engagement ring is breathtakingly beautiful. i am one very satisfied customer.. my fiance and i went back to Jason and Peter for our wedding bands :) well done for a wonderful team and an excellent service!

F. A.

Diamond Palace are the best Jewelers, we had the most amazing experience customizing our wedding rings with them. Peter is such a great guy, so friendly and goes out of his way to satisfy his customers. Excellent service, quality and price! we are 100% satisfied and will keep coming back to them in future. I have the most amazing rings thanks to Diamond Palace.

M. H.

Having done my research beforehand and spending some time walking around Hatton Garden I landed on the doorstep of Diamond Palace and from the moment I stepped into the shop I have been impressed with their service. Sheila in particular was amazing, taking the time to show me a great selection of rings and diamonds keeping in mind what specification and price range I had. She really made the whole experience of purchasing an engagement ring so stress free! The end result was great and my fiancée is extremely happy with the engagement ring - I still catch her staring at it at times! I would definitely recommend Diamond Palace!

V. H.

I have given this place a 3 star because although we met with Tony on 7th May to discuss engagement rings, he never called me back afterwards regarding diamonds he was going to source or look into. He took notes of what I was looking for etc so I thought great, this guy is serious about helping us find the perfect diamond. He was making notes and very informative and impressive with great knowledge about diamonds etc so I was impressed and hopefull. But we never heard back from him. I am sure I even added a 5 star review about him after the visit but strangely can't seem to find it. Anyway...

A. D.

First class, honest customer service with the quality to match! I would highly recommend Diamond Palace, the team were very accommodating and truly took care of me during the very stressful process. Tony told me what I needed to know rather than going through a generic sales pitch telling me what he thinks I want to hear (like most of the other jewellery stores). His advise and input were bespoke and specific to my needs despite the indecisiveness. Him and the whole team were very understanding and patient. When making once in a life decision you need to have confidence and assurances, I can safely say you can trust Diamond Palace to guide you to the perfect ring. I am truly grateful and thank you for helping the love of my life arrive at her answer, YES!

A. K.

My husband and I came to Diamond Palace with a ring design another jeweller felt unable to execute. We were referred to Tony, who assured us the design was possible and was friendly and helpful with advising on a couple of final details and sourcing the perfect stones. The workmanship of the final product was brilliant and we couldn't be happier with my beautiful ring.

V. M. (.

Was very happy with choosing Diamond Palace to purchase an engagement ring. The quality and service provided was exceptional. Special mention to Tony who was brilliant in assisting me in finding the perfect ring. Having done a fair amount of research beforehand I can safely say nothing was pushed for a sale .. instead I received measured and detailed assistant in finding the right ring. When we couldn't find the ring in store, Tony worked to ensure I had the perfect engagement ring. I also asked for this ring to be produced at pretty short notice and he was very accommodating in making sure I was able to get the ring when I wanted it and easily in the budget I wanted. I would not hesitate in recommending Diamond Palace and Tony to anyone looking for a ring for a special occasion. On a final note, with no exaggeration, literally everyone who has seen the ring has been impressed with the final outcome.

A. Y.

I chose Diamond Palace in Hatton Gardens to buy an engagement ring. For what is an absolute minefield, the staff were patient, professional and very knowledgeable. I would highly recommend these guys. I dealt with Tony who was fantastic. He helped my to tailor a beautifully bespoke ring that maximised my budget. Both the service and end product were excellent. A well deserved 5* rating!

R. N.

Tim was just brilliant. Myself and my fiancée initially visited Diamond Palace to pick her engagement ring. Tim was extremely helpful and knowledgeable in providing various different options, ultimately creating something very special for her. As we had such exceptional service we had no hesitation in returning for our wedding bands and also earrings, again which Tim was incredibly helpful with. Highly recommend Diamond Palace

M. G.

Excellent service from Tony and team. Recently purchased an engagement ring and wedding band and the experience was excellent. From the first meeting to find out our exact requirements and then following that we set a date for collection and we made changes to the design as we went along but still kept to deadline and budget - very happy and would certainly recommend. Also... enjoyed some nice champagne on collection :)

A.

I do not know where to even start! If I could give this place more then 10* I would! Tony is honestly got the best service in whole of Hatton Gardens and rings!! If you are looking for rings around the area I wouldn't even bother to look anywhere else! I am soooooo glad that I managed to sit down and create my dream ring which till this day has left me speechless! Tony listened to absolutely everything that i was after and helped make my bespoke ring even more special then even imaginable. He's very knowledgeable in what he does and doesn't waste anytime with ensuring to only source the best. I am so so greatful for all the time and effort that Tony put in. He managed to turn things around very quickly even when we had to change the material of the Groom's ring. Thank you Tony for the great service and great experience.. wouldn't recommend anyone other then you to get their rings made by! Thank you for making everything so perfect!

P. H.

Having researched a variety of options for an engagement ring before visiting Hatton Garden I had a good idea of what I wanted. The jeweller at Diamond Palace, Alex, very quickly understood my ideas and was able to give me excellent suggestions and guidance on the ring design process. I also wanted a very specific gem as the centrepiece for the ring and Diamond Palace were able to supply this when every other shop I tried (>20) in Hatton Garden had been unable to do so. They are also very competitive on price. The ring design process was efficient and I was kept well informed at every stage, the final piece was absolutely perfect and my fiancee was delighted with it. I would highly recommend Diamond Palace and Alex to anyone considering buying an engagement ring, or particularly anyone wanting to design their own.

K. R.

I would highly recommend Diamond Palace based upon my recent experience. I had my engagement ring made from a nearby jewellers in Hatton Garden but I was struggling to find a wedding band that I liked. I found a setting in Diamond Palace unlike any other ring I had seen before, Tony was extremely helpful and set my original diamond into the new bespoke setting and provided a wedding band to match. The exquisite detail and quality of the ring is outstanding, I am so in love with my new rings, I couldn't be happier with the service and quality from Diamond Palace. Thank You for making me so happy!

N. D.

Fantastic experience with the team at Diamond palace and i could not recommend this place enough! Hatton garden can be quite overwhelming for a first time ring buyer but from the first moment, Sheila and the team were professional, warm and extremely helpful. They were incredibly knowledgeable, i was able to describe the design and style i had in mind and they were able to find the perfect diamond ring which my fiance absolutely loved. When it came to re-sizing, Sheila was most accommodating and promptly arranged for the ring to be remade to fit my fiance's smaller finger size. I must also mention Amy who was most helpful when my friend also attended wanting to find an engagement ring. Thanks again!!

R. D.

Fantastic experience working with Tony! I had a rough idea of the style of engagement ring I was looking for but minimal knowledge. Tony took the time to listen and then brought his expertise and knowledge to bring the idea to life over a number of discussions. The end result was simply amazing and my girlfriend (now fiancée) absolutely loves her ring! Can't recommend Tony and the team at Diamond Palace enough!

A. H.

i went into Diamond Palace knowing I wanted to get an engagement ring and had a basic idea of what I was after. The consultant Sheila was amazing and was beyond helpful in helping with the design on the ring. I needed a really quick turnaround on the ring (I was proposing to my girlfriend on our break in Majorca which was less than two weeks away from the day I walked into the shop) and considering it was a bespoke design, I went in on a Monday lunch time and the ring was ready for me to pick up the following Wednesday. My girlfriend said yes to the proposal and she absolutely loves the ring and was amazed at how well it fit. Sheila was able to get the size from a photo from the phone. All in all it was an incredible service from the shop floor to the ring makers and we have decided we will get our wedding rings from here.

D. T.

Highly recommend Diamond Palace to purchase your perfect engagement ring. In my experience Peter and the team are leagues above other Hatton Garden jewellers on customer service, quality and personal touch. I met Peter on multiple occasions; as a complete newbie to engagement rings he patiently guided me through the process and (unlike many others jewellers) never puts pressure on a sale. In the end I purchased an exquisite bespoke engagement ring which my Fiancée loves and Peter even had the inside of the band engraved for me with the date of the proposal! Can't thank Peter and the team enough for making our engagement extra special.

M. F.

I bought my engagement ring from Diamond Palace. Tony was excellent - we met a few times to discuss options and he was very knowledgeable and helpful. She really likes the ring! Having looked around many shops in Hatton Garden I'd definitely recommend Diamond Palace.

P. H.

With the many jewellers at Hatton Garden, I found Diamond Palace to be the most professional and sincere. Immediately we were made to feel welcome and special without the pressure of a heavy sale. My purchase was an engagement ring and nothing was too much trouble for the sales person. Many rings were shown, explained and tried before the perfect ring was chosen. Their diamonds are like no other and once can clearly see the quality in the cut and sparkle. We were very happy particular on how quickly they were able to get the ring ready for a surprise proposal (something they help with too!). They were also always willing to strike a deal to suit my price range. I will certainly return because for such an important purchase you cannot comprise on quality and athencity.

R. F.

We could not have been happier with the service we received from Tim at the Diamond Palace. We went in to choose my engagement ring and he was so patient and knowledgeable, and ultimately sourced us something incredible. We always felt in good, safe hands, so thank you so much.

S. S.

Purchased engagement ring from Diamond Palace and received exceptional service from Peter. From the moment I was greeted as I entered right through to the end of the appointment I was made to feel welcome. Peter took time to get to know me and also my future fiancé (I was brave to go it alone when picking out the ring!) and I never felt rushed. The ring was then made to an incredibly high standard and ready exactly as promised. Will definitely be returning as well for the wedding bands.

K.

After proposing and then visiting some jewellery stores in Hatton Garden with my fiancee to look for a engagement ring, we finally found the best jewellers, Diamond Palace. The staff are very kind and friendly enough for us, as tourists making first visit in London from Japan, to feel like home. I was amazed by their dedication, especially Peter, to let us reach the best ring we both were seeking for. My fiancee loves the ring so much. Thank you!

O. F.

Peter and the team at Diamond Palace were simply outstanding. Welcoming, friendly and experts in their field. Going to Hatton Garden can be a bit of a minefield (no pun intended) as there is so much choice it is hard to know where to start. I chose Diamond Palace because of their very personal customer service and attention to detail. Peter was more than happy to go out of his way to ensure that I was getting the best value ring that my fiancee would love - and she did! He gave honest straight forward advice without any use of complex terminology or forced "sales talk". The after sales service was also excellent (free resizing) and a small bottle of complementary champagne, not to mention 20% off weddings bands if you buy the engagement ring with them. The store itself was sophisticated without being over the top. They have a lots of room downstairs so it doesn't feel too cramped and you have the opportunity to discuss your requirements in private. I couldn't recommend Diamond Place highly enough!

B. K.

I was lucky enough to have my bestfriend with me as we embarked on an afternoon at Hutton Garden. My fiance wanted me to choose my own engagement so I was super excited. As a first buyer at Hutton Garden, it was super daunting. We went into several jewellers and each time, I was disappointed by the customer service and lack of knowledge the staff had on their diamonds. It was an absolute relief and pleasure walking into Diamond Palace. I was warmly welcomed by Tony, he was on point straightaway. I had a good instinct that I could trust him to find my perfect ring. Diamond Palace have a great range of quality diamonds rings. I had a beautiful ring made for me. I was very happy with Tony's service & professionalism. I will recommend Tony & Diamond Palace to all my friends and to anyone trying to find a good jewellers in Hutton Garden!

G. M.

I bought an engagement ring from here for my now fiance, from the initial meeting with Tony he was absolutely fantastic. He really cared about what I wanted and did the upmost to ensure that I was happy with my purchase. Throughout the purchase i was continually updated with how the ring was processing through the making. Also to add, the date which was given to me for the completion of the making of the ring was spot on. Would highly recommend this place to anyone looking to purchase an engagement ring as the service and product is second to none.

D. M.

I purchased my engagement ring at Diamond Palace, and experienced a first class service. Not being a jewellery wearer (not even a watch!) Jason and Pete were happy to spend some time just showing me different rings and discussing my needs. Even when I asked for some changes to the finished ring, they were really kind and happy to discuss my concerns, the amends were done without complaint – totally stress free! The guys at Diamond Palace show genuine interest in their product and their clients, which makes a truly refreshing retail experience.

D. L.

Amazing service! Peter took the time to understand what exactly i was looking for, offered great advice and was very patience and at no point did i feel rushed to buy. On top, my ring request was on the rushed side but the Diamond palace team made it happen so i could propose in time and i'm very sure other places would have turned me away let alone try to attempt it. The quality of the diamond is superb and my fiancee is of course extremely happy, i highly recommend Diamond Palace to everyone!

K. M.

We visited a number of Jewellers in Hatton Garden to purchase an engagement ring, but we were impressed by Diamond Palace, particularly because of Tony. He provided excellent customer service, and knew exactly what designs to show us. Tony is a true asset to Diamond Palace. Thank you for your help in choosing the perfect engagement ring. We will come back again for our wedding bands.

K. A.

Service provided has been absolutely magnificent. From the very day of consultation to purchasing my engagement ring, I've felt very valued and cared for by the staff at DP. Peter has been incredible from day one. It's the simple and genuinity in his customer care that makes me feel like family, each time I'm at the shop or on the phone. I purchased a beautiful engagement ring which my fiancé loved greatly! Perfect in every detail and having the guys at Diamond Palace guide and support you through the process of the most important moment of your life was beautiful and priceless. They allowed you to have options and full control at your own pace, in getting the right ring that excites you enough to present to your special one. Perfect and highly recommended!

A. A.

The service we received from Tony and the team at Diamond Palace Jewellers was professional, friendly and attentive. We thoroughly enjoyed the experience of purchasing the engagement ring and wedding bands from here and really appreciated their expertise. Their attention to detail and the effort they go to to ensure our needs were met are second to none. I highly recommend that anyone looking for diamond jewellery at least pay them a visit on their search for the perfect ring.

E. S.

My now-wife and I visited several jewellers in Hatton Garden before we got engaged and both of us agreed we had a good feeling about Diamond Palace. When I decided to secretly design an engagement ring, I went straight to Tim at Diamond Palace, who guided me smoothly and discreetly through the process. My other half loved her ring and we were so impressed that we subsequently bought my engagement ring and both of our wedding rings from here. Tim’s knowledge is second-to-none and his communication is top tier. He is also extremely patient, answering our many questions with expertise and good grace. We wouldn’t hesitate to recommend Diamond Palace for any jewellery requirements.

C. c.

I popped into three jewellers and none really impressed me, lucky for me I came across Diamond Palace and met with Tony. I cannot fault the amazing service I received, not only did Tony give great detailed advice, but he also listened and questioned to make sure I got the perfect ring. There was no pushy sale’s talk, no rushing to make a decision and he made the occasion very special. I’m not one for writing reviews, but Tony gives a first class service from start to end and I will be back for the wedding rings. I’m one very happy customer who now has a very sparkly engagement ring. Thank you Tony

R. B.

Diamond Palace simply excels in every possible way when it comes to customer service, expertise and quality. With so many jewelers in Hatton Garden all promising you that 'quality diamond ring at the best rate', its hard as a diamond novice to select the right one. However from start to finish, Tony @ Diamond Palace made feel at ease with his politeness, charisma and most of all cool calm and collected demeanor which is quite rare to find in Hatton Garden! Taking his time to understand my requirements, budget and to guide me through the many options, I created an engagement ring that I was proud to put on my fiancees finger :-) It goes without saying that when I was ready, I took my fiancee there to purchase our wedding rings! I would simply like to say a huge thank you to Tony and the team at Diamond Palace for all of your help. (To anyone reading this, chose a jeweler that is right for you, but make your mind up without visiting Tony at Diamond Palace first... (Ranj & Emma)

R. R.

I was looking for a specific and unique style of engagement ring. Diamond Palace was the only place in hatton gardens that confidently said they could create a bespoke design and source a great diamond within my budget. Tony was absolutely great, from start to finish he was knowledgable and informative. You can tell Tony takes pride in his work and strives to offer the best. He did say that the ring will have the wow factor and my partner certainly thinks so. The standard of workmanship is incredible value for money and I’m looking forward to returning to get some weddings bands made.

J. H.

Diamond Palace is THE place to shop for diamonds! As the name would suggest, it is a veritable treasure trove of beautiful stones and knowledgeable staff. We sat with Tony who took us through the full spectrum of rings within our price range, he listened to what we were looking for and found the perfect ring on the first attempt! My fiancée loves the ring! We highly recommend Diamond Palace and special thanks to Tony for his advice, patience and choosing the perfect ring. 5 out of 5, we enjoyed the experience so much that we went back for our wedding bands. Thanks to all of the staff and especially Tony! Jamie

S. K.

Fantastic service! After visiting majority of the stores in Hatton Garden i had given up for the day after being constantly greeted by pushy salesmen and women from many stores. My partner and I stopped by Diamond palace on my way back to the station, and within minutes we knew Diamond Palace was the one as it ticked all the boxes. Every piece Tony showed had my partner smiling from ear to ear as they are truly stunning handmade pieces. Once i had chosen the design and spec i spent a few months to shop about to see the competition. Nobody came close to the spec, price and customer service. Tony's customer service is top notch he helped me a great deal to get the engagement ring perfect and for that i can't thank him enough! I highly recommend Diamond Palace to anyone looking for a bespoke piece. Hope to see you guys soon! Big thanks to Tony, Peter and all the team. Surj & Dee

K. R.

Would highly recommend Diamond Palace to anyone needing an engagement ring. As soon I walked in the doors the staff were hugely welcoming and friendly. Tony was my Salesman and was very knowledgeable and friendly and listened to exactly to what I wanted and didn't try to sell my something I didn't want. The rest of the team were hugely polite as well and will be getting my wedding bands from there as well.

J. D.

After struggling to find the right engagement ring, I stumbled across Diamond Palace. Tony greeted me and listened to exactly what I wanted (which other shops didn't do). He patiently showed me a variety of rings before we found the perfect one! Long story short - I proposed to my girlfriend 2 days ago and she absolutely loves the ring. I'd highly recommend this store and Tony's expertise.

A. S.

Thank you massively to Tony who helped us to find our perfect rings! We first visited Hatton Gardens when looking for an engagement ring not very sure of where to start. We came across Diamond Palace where Tony really listened to the style and preference we had in mind and his customer service was second to none. We purchased the engagement ring and went back a year later to buy both wedding bands and cannot rate him highly enough for how helpful he has been. We could not recommend Diamond Palace highly enough!

R. K.

Shopping for an engagement ring in Hatton Garden can be intimidating. There are a ton of shops all eager to sell you a similar piece of jewellery. I visited several and wasn't really satisfied with any of them. While walking back to the station, I came across Diamond Palace and had a look in the window. Out came a cheerful gentleman, Tony, who invited me in to discuss my needs. Several weeks later, I picked up a beautiful ring and proposed that weekend. She said yes. After I first met Tony it was easy to see why Diamond Palace has so many 5 star reviews. He was courteous, patient, and always ready to help and answer questions -- a real stand up guy. Tony made the process of buying a ring stress free and the product itself is stunning. We couldn't be happier. I highly recommend Diamond Palace.

L.

I recently purchased my wife's eternity ring to complete the full set, having also purchased engagement and wedding rings from Diamond Palace. I dealt with Peter each time and received an outstanding service. He is extremely knowledgeable and immediately made me feel at ease and in particular took the time to guide me through the stressful process of choosing the right engagement ring. I would highly recommend Peter and Diamond Palace to anyone.

M. F.

Fantastic place. Martin taught me everything I could want to know about diamonds and helped me create a perfect engagement ring (which my other half loves). Highly recommended - we are going back for our wedding rings!

E. T.

I looked high and low for the right engagement ring. Having nearly bought several I walked into Diamond palace where I was met with not only the best service I had received so far but also the nicest diamonds and rings. I fell in love with the quality and design of the settings they had to offer (far superior to all others I had looked at - Tiffany & Co included!) and tony helped me find the perfect diamond to match. These guys will meet any need and go to extreme lengths to ensure you are 100% happy. I cannot stress how much I recommend that you go and see Tony and the team before buying a ring as I promise you will not regret it! Regards, George

T. C.

Tim and I can not thank Pete and his team enough for their advice and patience while I chose my engagement ring last weekend. The service we received was second to none and we had an amazing day! We only had one day in Hatton Garden to choose a ring and Pete worked late to ensure we were able to take my ring home on the same day. We are already looking forward to visiting The Diamond Palace again to choose our Wedding bands. Thank you so much and hopefully see you very soon. Tim and Terri

z. h.

Diamond Palace are the best in the business, Me and my fiance were amazed at the customer service we received from Adele Root. From her understanding and working around what we were looking for along with advising us with her expertise we managed to select and design a ring that suited what we liked within budget and had it made on time! absolutely fantastic service we couldn't fault them if we tried! we will always recommend Diamond Palace to our friends and consider them in the future for more diamond jewelry! keep up the amazing work guys!

L. F.

I recently purchased my engagement ring from Diamond Palace in Hatton Garden after doing a good shop around the area - I was greeted by a fantastic member of staff Tony who was very patient with me going through all different style of rings until I had the eureka moment of the finding that special one! This Jewelers do not only have the finest diamonds but they even hand pick them to make sure the customer gets only the best. I have no doubts on recommending Diamond Palace to anyone and my Fiance has had lots of comments and pictures taken of her ring for inspiration. Top class service and top glass diamonds - do not hesitate to pop in and say hello! Thanks again - Leigh Fletcher

R. R.

Peter and his team were brilliant with us. We have the most amazing set of 3 rings with my engagement ring being the star 💍💎 Such a friendly service, always gave us ample time to make our decision and we never felt rushed or pressured. Highly recommend going to Diamond Palace Jewellers.

P. I.

What can I say? Peter and his team at Diamond Palace are one of a kind. They go way above and beyond the normal customer service to provide something truly unique. They have all the knowledge and contacts of a Hatton Garden dealer without the pushy sales patter. I bought an engagement ring a few months ago and my experience was top drawer. From start to finish Peter was knowledgeable, helpful and understanding. I did my research and went to all the other jewellers in the garden and Diamond Palace's diamonds are far superior thanks to Peter hand picking each and every one. All of my fiancé's friends are mesmerised by the diamond. Diamond Palace are competitive on price too - they'll help you get the most for your budget. I've already told all my friends to get their engagement rings from there and I'll be buying my wedding rings from there for sure.

A. L.

After looking round many shops in Hatton Garden and else where, we chose to buy our engagement ring at Diamond Palace. Tony was excellent and with his guidance we ended up selecting a style of ring we hadn't really considered. We are both extremely pleased with the ring and have since been back and purchased our wedding rings here, which we are equally pleased with. Brilliant quality, excellent value compared to other places we have seen, fantastic customer service from Tony and great after sales care, I cannot recommend this place highly enough

e.

My experience could not have been better. After walking around Hatton Gardens' many jewelry stores in search of the right engagement ring, Tony of Palace was the only one to come show an interest in what I was looking for. From the point of coming out of the shop to greet and talk to me right through to post proposal he did everything possible to make the occasion and ring perfect. If you are after a service that will guide and support you from start to finish on your jewelry purchase right down to the detail, the guys at Diamond Palace are the ones to do it for you. Always smiling and willing to do the extra to make the experience the best possible. Thanks Tony and Diamond Palace

A. S.

I recently purchased an engagement ring from Diamond Palace, and was incredibly impressed with their service, in particular Tony. He was very friendly, personable and quickly able to understand what I was looking for in a ring. The first time I went to the shop, he showed me a selection of rings, and highlighted key things, and also discussed how we could combine different aspects of each ring to make something even more bespoke and exactly in line with what I had in mind. The second time we met he showed me selection of center diamonds, that exactly matched my specification and within the price range I wanted (which was a tough ask). He had picked out some high quality stones and took the time to show me them and describe them in detail. His personal touch can not be faulted, and is one of the main reason I decided to purchase with DP, as well as the quality of their work (my fiancee loved the ring). There are also highly price competitive. I would strongly recommended DP to all.

D. W.

We found Diamond Palace in Hatton Garden after looking at a few other jewellers. Peter NGO the sales Director greeted us and was extremely helpful and informative. He shared his knowledge and expertise to make the purchase of the right diamond engagement ring for my wife (just prior to our 49th Wedding Anniversary) a fun but very special occasion. A month later we returned to Diamond Palace to collect the ring they had made for my Wife Mary. Again we were treated with such courtesy and consideration by Peter and Imogen and we were extremely happy with the quality of the finished product. I placed the ring on Mary's finger whilst Peter took photographs and a short video of the happy event. I must say that I would not hesitate in recommending Diamond Palace, Peter and his team if you want to purchase quality jewellery in a warm, friendly and reassuringly professional atmosphere, They are Top Notch.

M. M.

I met Jolan at Diamond Palace, when my fiancée and I went in to adjust the size of my ring. Jolan was simply amazing - professional, friendly, answered all of my questions and advised me on the most suitable ring size. Looking forward to our next visit! Also, I absolutely love my ring and I cannot recommend the boutique enough!

H. a. A.

Had such great service when buying the engagement ring that we went back and bought our wedding rings from Diamond Palace as well. Staff are helpful and not pushy, and work with you to find what you want at a price that fits your budget. Really convenient if you work in central London as well - they turn around any adjustments or cleaning/polishing really quickly.

L. M.

From the moment I walked in I felt at ease and liked the friendly atmosphere of the staff. The service I received from Shelia at diamond palace was outstanding, extremely knowledgeable and they had a excellent choice of diamonds. Shelia took the time to show me different options of designs and diamonds and worked to my criteria. The ring is of top quality and craftsmanship, truly a stunning piece and I can't get over how sparkly it is. For me what sets Diamond Palace apart is the genuine, caring approach they have for their customers this made the whole experience a true pleasure. I would highly recommend Diamond Palace. I love my rings so much thank you Shelia! :)

T. N.

I had an exceptional diamond shopping experience with Diamond Palace, Peter and his team are incredibly friendly and very knowledgeable. They understand buying a diamond takes time and they did not rush me into buying to secure a sale. Before walking into Diamond Palace I had looked at all the big online diamond retailers and wondered into all of the stores along Hatton Garden. I was after a reputable diamond expert to create my perfect engagement ring. I visited the store many times over a course of 6-8 months (because I was indecisive), Peter was incredibly patient with me as I had a lot of specific details I wanted on the setting; he was obliging and keen to get the ring as close to perfect as possible. True to his word he achieved what I had asked for, in fact it looks better than what I had envisaged! I cannot wait to design our bespoke wedding bands with Diamond Palace!! Thank you Peter for creating my perfect ring! Two big thumbs up!!

E.

The Diamond Palace was simply amazing. With Tim’s superb knowledge and patience I got the most beautiful ring. His customer service was amazing too, with regular updates on the ring’s progress. Thank you so much! If ever I’m in the market for some gorgeous jewellery again, I would not dream of going anywhere else.

S. G.

I first went to Diamond Palace to buy an engagement ring for my now wife, something I had been a little nervous about. I wanted to get the 'perfect' ring and, with a little help from Peter, I managed to get exactly what I wanted. The result was a very happy partner. Due to the great service, I took my then fiancée back to Diamond Palace to get our wedding bands- the experience again was fantastic. Peter managed to get us again exactly what we were after, despite my fiancée requesting a specific ring with different stones. The finish on the ring was exactly what had been promised, if not better. Again, very happy customers. The personal touches that Peter and the others at Diamond Palace gave made the whole experience a thoroughly enjoyable one- there is only one place I will be going to get the eternity ring from. I couldn't recommend this place higher.

A. D.

I was in the market for a 4 ct + engagement ring in London and had been looking at the various options available including the jewellers in Hatton Garden, reputed online retailers and even some options abroad. As it was my first experience of buying a diamond ring, I had been doing a lot of research on the optimal combination of the 4Cs which could help me get the best looking 4ct + diamond within my budget. I met Peter couple of months before my final buying decision and was impressed with his personable service, the nice look and feel of the store which was much better than the other stores in the area and above all the competitive pricing and the promise of quality that comes from Diamond Palace. I can vouch that the final piece that was produced for me by Peter and his team was incredibly gorgeous and the most important thing was that my fiancee (my wife now) loved it and it was the object of envy amongst her friends. I can highly recommend the services of Peter from Diamond Palace for any piece of jewellery (big or small) and similar quality in terms of diamond and the overall finish of the piece to what you would find in the designer stores such as Harry Winston, Boodles etc for a much lesser price. Thanks Peter and look forward to working with you in future!

B. P.

Out of all the shops we had visited we knew that Diamond Palace was the shop we wanted to buy our ring from. Peter looked after us and we felt as ease. The quality of customer service and the knowledge from Peter gave us absolute confidence in trusting him to design the ring we wanted. Most of the other places were very pushy , but Peter was very honest, calm and approachable which made the whole experience amazing and stress free. I was over the moon when i saw the ring and it was exactly what i wanted . I couldn’t have been happier! We loved the design and the experience so much we have gone back to select our wedding bands from him too. So thank you Peter , the whole experience was perfect

l. f.

I felt comfortable at diamond palace from the moment that i stepped into the shop. Tony made me feel extremely welcome and turned what i thought would be a daunting experience into a really enjoyable one. He helped me to choose the perfect engagement ring for my fiancee and she absolutely loves the ring. I cant praise Tony and Diamond Palace enough, they are superb! Luke

N. K.

Outstanding service and experience! We went to Diamond Palace in search of a particular Simon G ring, and met with Tony. After some discussion and looking at rings we mentioned to Tony that we had a very particular style in mind that we loved, with a specific design and set of stones. Tony asked us to show him some pictures of the design, and told us they could craft the exact ring within our budget range. He then guided us through a process to select the main central stone, side stones, ring material, crafting considerations, and we agreed the price. Three weeks later we went along to see Tony and he duly showed us all the stones, and the wax casting of the ring. Two weeks later we went to get the completed ring. It was more beautiful than we could have imagined, it was stunning! We couldn't be happier! The whole experience with Tony was simply superb, and the craftsmanship of their workshop was excellent. We are now his loyal customers and will always go back to him. We highly recommend Tony and Diamond Palace - a five star experience.

L. M.

Tony and his team delivered an amazing service. I was very indicisive on which ring to buy. I had visited probably best part of 20 shops in Hatton Garden. I chose Diamond Palace in the end due to their fantastic quality, service and price. At every stage Tony gave me the knowledge to make an informed decision. I thoroughly recommend Tony/Diamond Palace without hesitation. Me and my fiancee would like to thank you Tony for the perfect engagement ring.

S. B.

I would highly recommend Diamond Palace. Everything about the experience was second to none and Tim was extremely helpful and made the process of buying the engagement ring very easy. The final ring once made was stunning.

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