Reviews of Elegance Jewellers. (Jewelry) in London (London).
Elegance Jewellers
9 Greville St, Hatton Garden, London EC1N 8SB, United Kingdom
Description
Information of Elegance Jewellers, Jewelry in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Elegance Jewellers
Sunday
10:30am–3:30pm
Monday
10am–5:30pm
Tuesday
10am–5:30pm
Wednesday
10am–5:30pm
Thursday
10am–5:30pm
Friday
10am–5:30pm
Saturday
10am–5:30pm
Popular times
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Reviews of Elegance Jewellers
S. B. (.
Purchased my engagement ring and our wedding bands from Elegance Jewellers. Zain looked after us and helped us design our perfect rings. He really looked after us and we would highly recommend his services. He is open and honest as well as very customer orientated. Won’t just want to make a sale, he is passionate about his brand and his work.
D. L.
The staff at Elegance Jewellers are great providing excellent customer service. I bought some rings a couple of years ago for my wife and went back to have them re-sized a few weeks ago. The quality of the rings/ diamonds were first class. Overall I would highly recommend the place for purchasing wedding/ engagement rings.
m. b.
Elegance Jewellers have been great from the time I started speaking with one of their representatives while looking for an Engagement ring from their shop front.
From the get go till the final design Sarah helped me through the entire process to get to an engagement ring which my fiance loves. The entire team is great and recommend them for all standard and bespoke design of Engagement rings.
F. L.
My fiancé and I were very impressed with Elegance Jewellers. Choosing the right ring is such an overwhelming task, there’s so much to consider (cut, clarity, colour etc). The staff were so helpful in talking us through all the different aspects of choosing the right ring / setting. They showed us so many different types of diamonds and really got to see the difference between, which helped us decide on the diamond / ring we wanted. They were great and would highly recommend to anyone.
Thanks Ben and Fab
C. H.
My husband had a great experience at Elegance Jewellers when buying my engagement ring in 2018. The ring is beautiful and I am so happy with it. Sarwar took his time listening to my husband and explained everything in a professional and transparent manner. My husband and I went back to Elegance last year to buy our wedding rings and the service received was outstanding. My husbands wedding ring was slightly too small for him on collection (no fault of Elegance), so Elegance kindly resized the ring free of charge and polished my engagement ring (same day service) for £20. We would highly recommend using Elegance! Charlotte & Ben
K. T.
We can’t recommend this business enough. My engagement ring and wedding ring are just beautiful. Above and beyond what I wanted. My husband also got my sapphire necklace which he designed with this jewellers for my wedding gift and it was stunning. Lovely family run business who listen to what you want. Thank you!
A. C. D.
Bought a beautiful diamond ring from Hassan. Pleased to receive a great service and he has patiently and professionally showed us different options for our budget. Once we have made the decision the setting process was quick and we were able to collect it the same day. Happy with the purchase and definitely recommend to others
J. P.
Such a warm and welcoming team in the shop, came looking for an engagement ring in December, and found the perfect ring with the experts help! Came to Hatton looking for a Jeweller who I can always purchase my jewellery with and Elegance we’re certainly that! Five stars always can’t wait to come back again soon!
Jamie :)
P. V.
We came here twice now to buy first an engagement ring and then our wedding rings. The service was outstanding both of the times. All the staff is very helpful and kind - we cannot recommend them enough!
A. L.
Excellent service, amazing quality and really reasonable. Our rings are beautiful and exactly what we wanted. Very reasonable price and amazing quality. Would definitely shop at Elegance again.
P. A.
Had a great experience at Elegance Jewellers to find the perfect engagement ring for my partner. I dealt with Sarwar who was fantastic and really professional. He took the time to explain all the details to me and was very flexible. I would highly recommend using Elegance to find your perfect jewellery.
S. G.
I had previously visited many jewellery shops in london and i had thought i found the perfect diamond engagement ring for my partner but i decided to take a trip to Elegance Jewellers where i met Sarwar. I explained to Sarwar what i had found in a different store and low and behold Sarwar is the most honest and trustworthy jeweller i have ever met. The diamond ring i was so close to buying from another store wasnt the best and he had explained the importance of some of the characteristics that were being hidding from me. I honestly have never met a jeweller so honest and i would highly Recommend Elegance Jewellers to EVERYONE AND ANYONE!!! - Not only did Sarwar answer my 1 million questions i had but he also found me the PERFECT diamond and created the perfect engagement ring too!!!
A. J.
I have recently visited Elegance to purchase a diamond tennis bracelet for a birthday present. The service was excellent, straight to the point with know messing around and very good value compared to alot of other jewelers in that area. Fingers crossed 🤞 she likes it 😳 im sure she will 👌
H. B.
Went ring shopping with the future misses and wandered into Elegance Jewellers around closing time (5pm on a Saturday). Sarwar welcomed us in and gave us a really extensive break down of the acceptable clarity, grading, certification, identification, etc of a diamond. He then accommodated a ring design that the misses wanted and with it a very reasonable price. We left way past closing time without being pressured into buying anything and with a wealth of knowledge and confidence in diamonds. We shopped around locally elsewhere for something similar to what Elegance Jewellers had offered but nothing came close. So we went back, paid the deposit and received the ring not long after. No complaints at all and very happy with the service.
D. C.
We bought the main diamond and had an engagement ring made for it at Elegance. The design was stunning and we are very happy with it. The customer service was excellent. If I summed it up it would be patient, understanding and relaxed. We never felt pressured and had everything well explained without any rush. We left assured with a great price and the GIA certificates all checked.
A. S.
My fiancee and I stopped here to get our wedding rings while shopping around and had the best experience of anywhere we went. They were friendly, knowledgeable and gave us a good price - which we verified by shopping around afterwards online. Very pleased with the result and happy to give a good review.
P. P.
I received Elegance's contact details from a mate who purchased engagement rings/wedding bands in the past and I was not disappointed. Extremely helpful and incredible service throughout the process. 100% recommend!
A. A.
I bought my engagement ring from Elegance. I did a good research before going shopping for the ring. I was very lucky to have Sarwar guiding me through the process of choosing the perfect stone , he was very patient and gave excellent advice regarding the diamond. We made a bespoke ring and he excuted the design just like I wanted but he also gave a very valuable advice about the setting to make sure the stone is secure without compromising the design. They delivered the ring on the promised date and their after purchase customer service was excellent. Highly recommended.
N. Z.
Top class. Best price and best service on Hatton by far. Lovely people. Twas a scary process buying a ring but they made it a fond memory. Thanks again!
V. M.
I bought a set of Tennis bracelet and necklace for my wife from this shop. What triggers me to buy it from the shop was their customer centric approach. Their prices were very competitive and I felt I could trust the owner Mr. Hassan and his colleagues. Needless to say that my wife loves the design and quality of the pieces.
O. H.
Bought a engagement ring and wedding band from Sarwar and the team. Received an outstanding service, finding exactly what I wanted for an unbeatable price. Sarwar did a great job in guiding us to select the perfect diamond, he really knows his stuff!
The team are all pleasant to deal with and are very knowledgeable to help accommodate your needs.
I will not hesitate to recommended these guys to family and friends.
r. t.
The jeweler provided us plenty of advice and time to design our own ring and choose our stone. We are delighted with the result and with the service from the team. Highly recommended especially if you would like to create your own design!
G. M.
Lovely people and excellent service. I would highly recommend buying here. I was delighted with my bracelet and the owner Hussan made sure I was happy with the price. Would definitely return .
D. J.
Thank you for designing my ring perfectly for me, really appreciate the honesty, time and effort taken to design something so beautiful! Looking forward to seeing you again for our wedding bands!
L. S.
Best service and overall lovely people to work with. They were honest, patient and extremely helpful throughout the entire process. Sarwar is so professional and understood exactly what I was looking for with my engagement ring. Designed and executed just as I had hoped for. Hugely recommend!
L. K.
There are so many stores in HG it can be a bit overwhelming. Pure luck took us to Elegance, but I’m glad we did. The staff were friendly, helpful and not at all pushy. I felt we could walk away at any time. Eventually we chose some stones and agreed a price that we were all happy with. Picked it up on Saturday and it’s stunning. It looks way better in real life and is a fab royal blue colour. So happy!
A. J.
Lovely store! Very friendly people at this jeweller's. I got a very good deal on a pair of gorgeous diamond stud, bought for my daughters 30th. They went out of there way to please.. Will definitely visit again
S. d. J.
My husband bought my engagement ring here! I am so in love with it. He tells me he got the best value and service here. He also bought a matching wedding ring here to go with my engagement ring and he eventually bought his wedding band here as well. They helped him (and convinced him) to find a matching one that’s full of diamonds for himself as well, telling him he’ll be wearing it all his life so he should get something he’s super into. I think it’s great advice and my husband is in love with our rings. He’s a very satisfied customer and would give more than 5 stars if he could, he says.
R. R.
Sara was wonderful. My brother and I have used this jewellers for our two weddings and couldn't be happier. Both engagement rings and wedding bands. Sara isn't pushy at all and is happy to explain everything. would recommend 100%
W. B.
Had elegance design and make a beautiful ring for my wonderful girlfriend. We chose the diamond with a GIA certificate and had the band cast from platinum. A similar ring in another jewellers was nearly 4 times what we paid to have it made bespoke. Excellent service, good communication and very friendly. Would definitely recommend.
W. D.
Fantastic, helpful, non-pushy service from Sara, she was great during the whole buying process. My partner loves the ring too. Fully recommended!
F. D.
I brought my engagement ring here and they couldn't have been more helpful and listened to what I wanted building the ring exactly as I had imagined. Having broken one of the claws (I'm not the most dainty of people) I took it back for it to be fixed. The customer service was excellent. I highly recommend visiting you won't be disappointed
M. R.
Nice designs, legit certification, on time delivery, fair price. I enjoyed meeting Mr. Hasan, the owner.
I highly recommend this place if you are looking for high quality jewellery for any type of occasions.
J. P.
We've had multiple amazing experiences with Elegance. I first bought an engagement ring for my fiance, followed by our wedding bands, and later a gold ring for a Birthday present. Great quality and great price. Zain has made the rings on both occasions. Staff are very friendly and not pushy for a sale, helping you design the perfect rings. Would highly recommend!
D. T.
Excellent service from Elegance Jewellers!!
We set aside a day to go shopping for an engagement ring and was prepared to visit numerous shops if necessary.
We were window shopping at various places then Elegance were the first to invite us into the shop to see the range they had to offer, so we accepted.
Zain provided fantastic customer service, taking his time to show various options, with no hard sell, which made us feel at ease.
We established a budget and he helped us achieve the maximum value we could, which we’re most appreciative for, so there was really no need to visit other shops so we made the purchase there and then.
We collected the ring, a week later and was even more impressed with the purchase.
I have one Happy fiancé, so thank you Elegance and particularly, Zain, Cheers.
C. D.
Excellent friendly service at Elegance jewellers. We bought are wedding rings here and the team cut us a brilliant deal. They were ready in 3 weeks and they offered to clean my engagement ring for me (not bought from them) for free. Excellent clean, the ring looked better than new. Would really recommend this lovely little jewellers.
D. H.
Having had a great experience with Elegance when purchasing an engagement ring previously, it was the obvious place to go for wedding rings for both my partner and I.
Sara helped us once again and we found two lovely rings. My experience again was superb, with attentive and helpful service. I would highly recommend.
R. J.
I just want to say a huge thank you to Elegance Jewellers for our amazing experience. My partner proposed in New York with a token ring and we chose my engagement ring together at Elegance Jewellers after returning to the UK. Zain was absolutely incredible, he was patient, kind and took his time to explain all about the different diamonds and bands. He was able to help recreate my token ring in style. I absolutely love the ring and we couldn't be happier with the service we received. I will recommend Elegance Jewellers to any of my friends! Thank you again for the 5* service, we will be back to get our wedding bands.
M. K.
Went wondering to buy a gift for my wife on Sunday 31st October at closing time, sarwar welcomed me in , I explained to him what I was looking for .
he proposed a nice set ( Safire neckless with Safire studs earing) for a reasonable price. service was very good and efficient .
will definitely come back
T.
Lovely little family shop, they custom made a necklace for me it turned out beautiful. Trustworthy and honest jewellers, highly recommend
L. K.
Elegance Jeweller is the best. Their customer service and professionalism is top notch. Sarwar was very helpful, he gave me many beautiful options and worked well within my budget. I will recommend them to anyone who is interested in getting a jewellery, they have an amazing service.
D. A.
Belated but deserved review. Sarwar was exceptionally helpful when helping me with my wifes engagement ring and when we came to design our wedding bands, again amazing service, prices and quality. I have subsequently recommended elegance jewellers to a number of friends and family who have gone on to purchase their engagement rings for other halves with Elegance Jewellers. Highly recommeneded!
A. G.
Situated in an unassuming corner of Hatton Garden, I am so pleased to have found Elegance. Plenty of variety for many tastes, well-priced and above all, it is their friendly, knowledgeable staff who were simply interested to know about me and what I wanted were what clinched the deal for a beautiful custom-made ring which makes for a happy woman indeed! Highly recommended to both, new brides, and any lady just looking to spoil herself (or be spoilt).
Luma Ghozlan
S. R.
I was served by Sara today and she was really helpful and catered well to my requirements.
Really happy with the specification of ring I bought and will definitely recommend visiting this place!
J. M.
I bought my fiancée’s engagement ring here and couldn’t be happier with it. Sarwar was very helpful and accommodating, taking my custom specifications and turning them into something that I and my fiancée absolutely love. Because of that and the excellent service, I decided to buy our wedding bands here and again, I wasn’t disappointed. I would genuinely recommend taking a visit and seeing what they can do for you. Thank you Sarwar for a great job.
A. E.
Great experience and service! Were very prompt and delivered the rings earlier than expected. Easy to deal with, and have such beautiful jewellery. 🤩 very happy.
N. K.
I would highly recommend. In particular Hassan was helpful and clearly highly knowledgeable. I’m pleased with my wedding ring and hope the marriage is as pleasant as this buying experience.
P. W.
What an amazing experience from start to finish. I was recommended both Elegance Jewellers and Zain (in particular) by a friend, after he helped design her engagement ring. I came to Elegance to design a ring of huge sentimental value, but wasn’t too sure what I wanted. Zain was amazing at helping me with ideas and designing the ring, but also leaving me to make my own decisions meaning I felt comfortable at every stage moving forward. I didn’t feel any pressure. I am absolutely in love with my ring, but do not doubt that Zain would’ve worked with me to alter it, had I ended up not being happy with the outcome. Really nice, genuine guy and lovely customer service by the other staff at Elegance too. Would definitely recommend! Thank you all!
A. H.
I found this store through a family recommendation, and am really glad I did. Sarwar assisted me in finding the perfect design for two wedding bands and one engagement ring. His technical expertise along with a touch of his personal suggestions made the experience seamless and pleasant. I bought the three rings on separate days and Sarwar has dedicated his undivided attention to me on all three occasions.
I can’t but recommend this little shop to anyone who is looking for a ring and is after great quality of product and passionate customer service.
J. B.
Will be sure to use Elegance again for wife number 2! Would thoroughly recommend. Sarwar demonstrated exceptional customer service. He guided me through the process from start to finish, and was happy to spend time helping me understand all the different options and qualities available in diamonds. Credit to all the team here - my fiancee and myself are beyond pleased with our engagement and wedding rings.
V. G.
I had a great experience with Elegance. Sarwar and Sara provided very personalized service by educating me about the various things to look for in a diamond. They were able to produce the exact ring specification I was looking for within a week and at a very competitive price. I'd strongly recommend these guys to anyone looking to buy jewellery in London.
A. R.
I am a returning customer to elegance jewllers only because of the fantastic customer service provided by Sarwar and the manager. The staff really care and cater towards your needs and always give quality authentic stuff!
Would 110% recommend elegance jewllers!!
S. K.
Got an wonderful bespoke engagement ring from here at a great price and on time for Valentine's Day!
C. M.
Great service, I would highly recommend elegance jewellers if you are looking to
buy an engagement ring. They made the process very easy and are extremely helpful. My fiancée was delighted with the diamond ring!
Z. R.
Got mine & my husbands engagement ring from Elegance. Great service & amazing rings. Zain was very helpful and helped us pick out the best rings, exactly what was visioned. Rings were given just when expected (even a few days before expected time). Would recommend everyone to come here to get their jewellery as they really do take care of you.
M. G.
Excellent service. Excellent quality!
I don't know where to start! The moment my mum and I walked in to find a ring for my now fiancé, we had the warmest welcome from Janaid. He was so helpful and didn't put any pressure on us - he simply helped us. Even when I spilt a whole jar of jam in my bag, he helped with that too!
I got the exact engagement ring I wanted for my girlfriend and fortunately she loves it. Janaid helped me with the different types of rings, diamonds, sapphires, the whole lot! We have had to go back twice to get it resized (I was way off with my sizing!) and they have been so efficient with it, it was done in a few days both times. I couldn't be happier with the service I received from everyone there, it is a lovely family business and who knows, maybe I will be back there again - not for an engagement ring though!! maybe some nice earrings :)
G. O.
Such a fantastic jewellers. I would fully recommend to anyone who wants a quality ring for that special day. Sarwar provided such excellent service and designed my wife's ring to perfection! We are both so pleased with how it looks. Thank you once again.
M. H.
Bought a custom made engagement ring and wedding bands here. Had a great experience both times. We found the folks there knowledgeable, helpful, and not at all pushy (which was the case with some other jewellers around). Plus good value for money! We'll be back in future.
R. T.
Highly recommended - lovely staff who are all very friendly. Our beautiful bespoke engagement ring and wedding rings are stunning. Great value for money and very good service too.
C. M.
Beautiful diamond earrings hand made to match my ring (also purchased from Elegance) We were kept informed throughout the design process - right up to collection. They look stunning - very very pleased.
Everyone was really helpful especially Sarwar.
Will definitely be returning. Can’t recommend highly enough. You will not be disappointed.
B. W.
From start to finish Elegance Jewellers were just brilliant. It can be a bit of a daunting thing buying an engagement ring but they went above and beyond to make the experience personal, comfortable and dare I say, even enjoyable.
Their staff have such a friendly and personal approach. I felt there was no judgement or expectation when I walk in. They were kind and helped me to decide what was right for me. I was always met with a smile and they even remembered my name!
The ring is perfect and was ready even before our agreed collection time.
I couldn't recommend Elegance Jewellers more highly!
And she said YESSSSS!
M. K.
Me and my fiance came into this lovely shop looking for our wedding rings and we were absolutely thrilled with the service. The staff were extremely friendly and welcoming. They sat us down and taught us everything about the diamonds. They listened to every suggestion we had and worked with us to get our rings. We only made 3 visits and we were amazed by the final result. Our rings were perfect! We definitely recommend Elegance Jewellers for anyone looking for great service and bespoke diamond rings. Thank you for making our rings so perfectly.
j. t.
Aug 2020..I used Elegance for a recent purchase.
No fuss and no pressure from Hassan and his team.
Beautiful bespoke ring chosen and received - will be back for wedding rings...When she says yes ! 😃
Oct 2021 Update... she said yes and we went back to see Hassan & Sarwar for the wedding rings. Again nothing too much trouble, perfect rings and great to see they are doing well.
Thanks again to all at Elegance for your help.
Javeed.
P. T.
Our experience with Elegance Jewellers has been fantastic. We purchased an engagement ring from Elegance Jewellers some time ago and unfortunately it needed repair coming into lockdown. Although the warranty period on the ring expired at the start of lockdown they were good enough to extend that cover until we could safely return to the store. The service provided by the team has been excellent, and we still love the engagement ring. It has been a pleasure.
A. L.
My parents bought me the most beautiful necklace from Elegance Jewellers. We picked up the necklace and was greeted with a great and speedy service, friendly staff and the most beautiful piece of jewellery. All I can say is thank you thank you!! I am looking forward to returning post-covid to see the jewellery in your shop window and to buy some more pieces. Best wishes for 2021.
-Anya
B. K.
I was referred to Elegance Jewellers by a friend of mine, she bought her ring from them a few years ago and was very pleased with her experience.
I received a very warm welcome upon arrival and was seen straightaway by Sarwar. He was very helpful and gave me an intro on everything I needed to know about diamond. I really appreciate the fact he was not pushy and gave me enough space to make my decision.
Once I ordered the engagement ring, Sarwar made sure to keep me updated during the time he was searching for my diamond. And somehow he managed to find me a better diamond than what we agreed on. I am glad I put my trust in him, it definitely paid off.
I would highly recommend Elegance Jewellers, they truly care about their customers.
M. A.
Excellent Quality and Service!
My fiance and I thought we would try Elegance on Greville St after spending some time with another diamond wholesaler close by. I didn't have any high expectations and my initial thoughts were that they would try and do their best at persuading us to buy an expensive engagement ring to upgrade the one i had received several years ago. My attitude soon changed once we sat down with Sara. A lovely sales advisor who came across as very genuine and with the sole mission of giving us exactly what we wanted at the price and budget we could afford. We did not feel pressured in any way or rushed and we spent almost a whole afternoon looking at various engagement rings and discussing the exact design we had in mind and that which would suit. I thought the service was outstanding and we also got to meet and hear opinions of the rest of the team who were equally helpful and with the same attitude of wanting to please without being pushy. We purchased a beautiful engagement ring which was ordered and ready for collection around 3 weeks later. We were so pleased with the service, advice and experience given, that we decided to go back to Elegance to order our wedding rings. Before we did this we did visit several other jewellers in the area to compare, however none gave us the same sense of confidence or personal and genuine care that we had received at Elegance. We did find a design in a close by store for my fiance's wedding band that we really liked and after describing it to them, Elegance were able to replicate the design at a very competitive price and we placed the order for our bands. The finished rings were exactly what we had hoped for and we were extremely pleased!
I would definitley recommend Elegance to anyone looking to purchase diamond jewellery and are looking to go to Hatton Garden!
Thanks Sara!! :) :) :)
J. W.
Junaid was really accommodating with what we wanted and our budget. We have much better quality engagement ring than we had ever expected! Very friendly and not pushy at all. Lovely greeting when we went to collect from the staff also. Would totally recommend!!
K. R.
Outstanding service! We got the engagement ring and both our wedding bands from Elegance. Sara sourced the perfect diamond for us. Sarwar gave us the best price we could have imagined. Would highly recommend them.
N. S.
When I started my search for an engagement ring, I only had a very basic understanding of diamonds, having done some reading online. I went into Elegance and talked with a gentleman called Sawar, who was absolutely fantastic. He was very patient, answered a lot of questions that I had and also showed me various ring samples. I was probably with Sawar for the best part of a few hours, but never felt rushed at all, and left feeling confident with what I wanted. A couple of days later I ordered a ring through Sawar, which was a custom design and he had made up within a few weeks. Pleased to say that the other half said yes, and absolutely loves the ring! I would highly recommend Elegance Jewellers, they have been brilliant – thank you guys, and in particular Sawar, for all of your help!
G.
I recently purchased a bespoke engagement ring from Elegance and the result was outstanding.
I was specifically looking for a ruby/diamond combination, and although the rings of this type that were on display didn't tick all of the boxes, Sara was committed to finding the stone and ring design that did (while also respecting my budget).
Once we had settled on the design, the turnaround for getting the ring made was a mere week! The quality of the ring was exceptional: the settings for the stones were handmade rather than cast which makes for a much sturdier ring, the ruby was deep red in colour and the cut and clarity of the diamonds was excellent.
If you are looking for an engagement ring (or other form of jewellery for that matter) of exceptional quality that will stand the test of time, use Elegance.
V. J.
Absolutely 💯% AMAZING jewelers extremely superb customer service, and great prices, thankyou ever so much for EVERYTHING guys xxx
L. H.
I picked up my engagement ring today and am so happy with it. I didn't have a clue what I wanted but was guided through the process by Sara, who patiently spent almost 2 hours with us discussing all of the options until I found one that I loved. The team are so knowledgeable and made us feel comfortable to ask questions. The prices seem very competitive, especially when compared with retail prices. We will definitely be back for wedding bands. Thank you!!
A. W.
My fiancé and I went to Hatton Garden to look for an engagement ring, we entered numerous jewellers, all were welcoming although none stood out as much as Elegance Jewellers - the level of service we experienced at Elegance Jewellers was very good from everybody. In particular Sara who was advising us on choosing the best ring was knowledgeable, personable and not pushy at all. We spent hours in the shop deciding on a particular stone and after finding the perfect stone and setting, Sara was very patient during the whole process and when asked she gave her honest advice/ opinion. So, once we decided she gave us the best price she could do - which was within our budget. I must say, the whole process from start to finish was second to none. We love the ring - it is absolutely stunning! We would definitely consider visiting again and highly recommend to anybody looking for great quality and service. Thanks again Elegance Jewellers!
N. D.
I purchased a fantastic bespoke made engagement ring from here. We were extremely happy with it and it was exactly as we wanted. All of the members of staff were very welcoming and helpful but far from pushy. We also bought the wedding ring which matched perfectly. Thank you guys!
J. C.
I bought an engagement ring from Elegance Jewellers in late 2018. It was made really easy by the service that the shop provided, with no pressure applied and I took as long as I needed, to find the right ring. The price was also very competitive, which was a bonus. We went back for our wedding rings recently and received the same great service and value for money. Having visited 2, or 3 other shops in Hatton Gardens, I would highly recommend Elegance Jewellers.
S. P.
Having dropped in by chance, this is now our "go to" jewellers in Hatton Gardens and we have returned to make a second purchase! It's a family run business and Junaid welcomed us on entering. We were just browsing and looking for ideas, at first, but were so impressed with his knowledge and help that we went ahead with our first purchase. After perusing many diamonds, our diamond necklace was made to our specification exactly and was posted to us on completion. Earrings followed no long afterwards!! Highly recommend this business.
s. k.
Elegance Jewellers was recommended to me by my girlfriend's brother who had recently purchased an engagement ring from there. From the moment that I walked in, the staff were incredible friendly and welcoming. Our salesman Sarwar listened to my requirements and budget and only offered rings that fell into my price range. He did not try and over/up sell which I greatly appreciated. Since making my decision and buying the ring, the post sales care has been excellent. I would definitely recommend and will be back to get my wedding bands at some point in the future.
S. S.
I chose Elegance Jewellers because of a family recommendation and haven’t been disappointed. My customised ring was designed and ready to collect in less than two weeks. Excellent customer service through out the whole process. I am very pleased with my ring, it’s exactly what I wanted. 👍
S. S.
Amazing customer service. Sarwar really listened to what we were looking for and with our budget in mind, found the perfect engagement ring. Absolutely thrilled with it and have received so many compliments. We will be going back soon for our wedding rings too. Thoroughly recommend Elegance Jewellers!
H. A.
Had a great experience buying our rings from Elegance Jewellers. From the moment we entered the store, Sarah was very helpful and professional guiding us through all the available options.
We are both absolutely in love with the diamond ring and our wedding bands that were custom made for us.
Would highly recommend this place and after a long search for rings I can say they offer the best value for high quality jewellery.
F. 1.
Delighted with the engagement ring I purchased from Elegance Jewelers. They were professional and thoughtful throughout the entire process and always went the extra mile on everything I had asked for. Big thank you to Sara for all of her expertise and guidance. Would definitely recommend!
T. R.
If I could give ten stars I would!
The team at Elegance Jewellers are absolutely fantastic! I tried around eight jewellers in the Hatton Garden area for an engagement ring for my partner and Elegance were the best by a mile. Right from the start the team treated me with respect and like a friend. They taught me a lot about diamonds and were clear and honest throughout. They weren’t at all pushy but made it clear that they were ready to give me a great deal and excellent service. They even agreed to do me a better deal than another jeweller close by. Throughout three visits I met all of the team and they were all wonderful. Thank you all so much!
N. K.
We had such a great experience choosing my engagement ring from Elegance Jewellers. After a full day of exploring Hatton Garden, I'm so glad we ended up choosing to buy the ring here.
They were patient, very fair with our budget and I'm over the moon with my dream engagement ring. I'd recommend this jewellers to everyone!
f. e. k.
Definitely the best place on Hatton gardens to purchase not only a engagement ring but a diamond that fits your budget. I followed a friend to purchase his engagement ring and from his experience I had to come back here to purchase mine. Sarwar and the whole team where super friendly and was found the most beautiful diamond for a engagement ring. Did not doubt there expertise and a week later after the ring came together it was the most amazing engagement ring and would of not gone anywhere else and I will highly recommend to anyone especially if you care about the diamond you want for your fiancé. Amazing and I am so happy thanks to Elegance, Sarwar and the team
A. A.
Purchased an engagement ring from here. Staff were knowledgeable and friendly and understood exactly what we were were looking for. Came out a very happy customer with a beautiful ring. Would recommend.
I. J.
Amazing service - the Elegance Jewellers is run by very helpful and friendly folks (the shop feels like a big family). They try to advice as well as possible, provide you with different options and are happy to accommodate changes.
When my fiancee and I were looking for wedding rings, the shop staff was very helpful in providing assistance. Zain, who helped us, showed us different designs of rings, discussed the materials, pricing, finishes and sizing, and then also gave us an option to change the design finish free of charge if we decide that we preferred another one.
Also, when my ring ended up being a bit too big for my liking (it was a comfort fit and not flat fit on the inside), they took it in for resizing without any additional charge (even though the engraving would need to be redone).
All in all - highly recommend! Great folks, great service, overall amazing experience.
R. L. C. M.
Really great experience picking out my engagement ring with my fiance. We were well attended to and our wants and budget were listened to and considered. We were shown many different options and given time and some space to make our decisions. I ended up with a gorgeous ring within our budget and when I picked it up it came in a lovely polished wooden ring box in a little black bag.
M. I.
My husband bought my engagement ring here and we liked it so much we returned to get our wedding rings too! Great customer service, was shown plenty of options and also got a discount and free engagement ring cleaning. Couldn't recommend this little shop enough!
F. K.
Really great service from Zain and his team. He responded to what I wanted, ensured I was happy with the mock up (cad) and then produced the ring. Finished article was great and I am thankful to him and elegance jewellers. I am also grateful that he was able to do this during the pandemic and was so responsive.
K. B.
So I visited this jewellers back in November. The staff were very welcoming. It was then that Zain introduced himself. He was very polite, listened to what I was looking for and most importantly very patient. I didn’t know what style of ring I was looking for. He went through all the different styles and shapes and helped me choose the most special wedding ring. He promised he would have my ring by Christmas and of which he kept to his word. My ring is absolutely beautiful. I would really recommend Elegance. They make you feel very comfortable and there is no pressure 👌🏾
L. F.
Myself and my fiancé have used Elegance for both my engagement ring and our wedding rings. They have always been extremely professional, helpful and accommodating. i absolutely love my rings and would highly recommend this lovely shop for anyone looking for a slightly more personal experience than a lot of the other shops in hatton garden which can seem a bit intimidating.
M. D.
My experience at Elegance Jewellers was first class. They were very attentive to my needs and helpful given my limited experience with jewellery. The final product was amazing and I couldn't have asked for more in terms of customer experience. 100% recommend Elegance Jewellers.
*********************************************
I’ve been back since purchasing an engagement ring and they were brilliant in their offering for wedding bands and a cheeky pendant as well. I wouldn’t go anywhere else in London.
J. R.
HIGHLY RECOMMEND - based on me and my partner using their services 3 times.
1) Engagement Ring
2) 2 Wedding Rings
3) Replacing lost Wedding Ring
The service is fantastic; they listen to what you want and truly want to please by making you a stunning piece of jewellery.
I was blown away by my engagement ring when my other half proposed. It’s a beautiful trilogy ring; but is very unique. My partner showed a picture of what he wanted, and they made it exactly as he asked.
Our wedding rings were amazing too! My mans band is such amazing quality, it’s heavy and looks great. My ring was designed to fit my engagement ring. It is beautiful! Stunning.
Hubby lost his wedding right 3 days after wedding, had another one made - this time with the longditude and latitude of where he lost it. Another awesome piece.
As a 1 year wedding present I’ve told my other half that I’d like another one of my wedding ring to wear in addition!
Value for money.
Quality is excellent
Service amazing
THANK YOU
T. B.
I custom made an engagement ring, and they offered very high quality and exceptional service, going the extra mile to ensure I was happy with the design throughout, making it a very personal experience. They are very competitive on price, and were the best value I could find in London and the rest of the UK! Would definitely recommend to friends and family.
B. 1.
Bought our wedding rings from here. They have great service and value. Far better value for money than most of the other places in the area. They also made a change to the design of my ring free of charge after I had received it and changed my mind - would not buy from anywhere else.
M. M.
Few months ago , Dan and I walked into Elegance Jewels after visiting quite a lot of soulless, boring diamonds shops around the area ... what a great surprise !
We were looking for my engagement ring and I found exactly what I wanted :
great customer service, great product, lovely designs to choose from and competitive prices!
Sarwar is highly professional with a warm , lovely presence. The rest of the team is also top marks.
Excellent experience!
Thank you lovely people at Elegance! Marina and Dan
A. S.
My Fiancé custom made a ring through elegance, and what a treat it was! I am SO happy with my ring, it is beyond my wildest dreams and everything about it is perfect! We recently went back there to discuss wedding bands and I felt so comfortable and at ease with the team there, there was no pressure, they gave their opinion and really wanted to help me find my dream wedding ring, they are even open to discussing price! A business I would definitely recommend!
J. D.
Amazing customer service, very competitive prices and a very personal experience when you go in. Junaid was brilliant (as where the rest of the team) He helped me pick out a perfect stone, advising me but not up-selling, helping me make my decision. He kept the stone for me whilst I made my decision and even stayed open half hour later than normal for me to purchase ring after work. My fiancé loves it and is really happy and we will be back to purchase wedding bands. I can’t recommend going to Elegance when engagement ring shopping enough.
L. L.
My fiancée and I spent the day in Hatton Gardens. Elegance Jewellers was one of the first shops we visited to source an engagement ring and we inevitably returned due to the fabulous customer service. We were instantly greeted by Junaid, with a warm welcome. He actively listened to our requirements and exceeded our expectations. High quality ring for an unbeatable price. The whole team are friendly, professional and it’s really refreshing to see such a thriving family business. Junaid kept us updated on the progress of the engagement ring and delivered a beautiful ring, with a quick turnaround. I would highly recommend this company and my fiancée and I will be returning soon to purchase our wedding bands. Rating: 10/10
R. B.
I went to a few Jewellers before walking past Elegance, while I knew what style of ring I wanted Elegance were really good at explaining the different types of diamonds and the reasons for the prices associated with them.
They even helped me with things I didn’t even think of, like the way the ring would look next to a wedding band. Super friendly and helpful staff, my fiancé is very happy with her ring!
D. W.
Elegance is simply the best jewelers in Hatton Garden. My fiance and I bought my engagement ring there together in July. We went to Hatton Garden and didn't really know what to expect, so we went to a lot of different places, and finally arrived at Elegance.
All jewelers around that area are good, and everyone knows their craft, but Zain was particularly brilliant. He spent so much time with us talking us through everything- we even got to examine different diamonds through a microscope.
Not only was their service impeccable, but we didn't have to compromise on a single thing. My fiance was able to get me my dream ring on a budget that suited him. In my opinion, this is their USP. They were completely open to negotiation, and very transparent about pricing.
Their aftercare has also been amazing. The ring was slightly too lose, and they were happy to resize it.
We will be back to buy wedding bands soon.
C. M.
I went to Elegance to buy my fiancé’s engagement ring. I chose them due to reviews on google and I was right to trust them - absolutely superb. The quality of the ring is excellent, their service was personal and the time they gave me to chose the perfect diamond was generous. I was made to feel very welcome with every visit (including the free re-size after I’d popped the question!). An excellent ring at the right price from a lovely company. Couldn’t be happier. Highly recommended.
v. d.
So nice day today!!!!!Recently l collect my dream diamond earrings from Elegance Jewellers!My earrings looks amazing, very high quality, look stunning!All stuff people so so nice in this shop,they give me very good advices because l can see all they have very good experience.Also l get the best price to compare with other shops, to be honest l did not expect.l am really glad and would recommend them to everybody.l will definitely go back to them!Very very pleased!
e. c.
Excellent service - we got my engagement ring here and could not fault this family run business. We dealt with Zain who went above and beyond to get me exactly what I was looking for. He was so knowledgeable and took his time with us to ensure I was happy with my choice. When I returned to collect my engagement ring, he even cleaned my 'proposal' ring while I waiting. I would highly recommend this jewellers and will be returning to buy our wedding rings.
N. J.
Tailored service for a super price
We upgraded an engagement ring. We used the stone from the original ring and added a sapphire and another diamond. It was so easy to do with help from Hassan. We chose a beautiful stone and were helped to choose the design of the ring. It was made in a fortnight. My wife is delighted.
S. K.
Fantastic service and staff. We bought our wedding rings from Elegance and are really pleased with them. The staff talked us through the options and then offered us the best price we had found. Really impressed and would recommend them to others. Thanks
J. B.
My fiancee and I had an excellent experience purchasing from Elegance Jewellers. The lady who served us (Saira) was really knowledgeable and took the time to get to know us.
From the moment we entered the shop, they were very attentive to our needs. My fiancee had an idea of what she wanted and they were able to provide a number of options to meet these as well as offering some other ideas that she had not thought about. They were very good at explaining the characteristics of the diamond and what to look for. There was no pressure to buy and we were able to go away for lunch and come back and make the purchase. The ring was within budget and my fiancee is very happy with it!
We would highly recommend them!
E. F.
We spent quite a while walking around Hatton Gardens and settled on Elegance Jewellers for a variety of different reasons.
In summary - their service was head and shoulders above everyone else we saw (specifically Zain). Not only do these guys know exactly what they are doing, they also take the time to explain everything in great detail.
The people working here are not salesmen/saleswomen, they are simply expert jewellers - and it really shows. They take the time to share their knowledge and give you the ins-and-outs of their entire business!
We bought 3 rings here, had the best service, and got an absolute steal with the price (when compared to everyone else we saw).
I couldn't recommend this store enough. I'll be back!
L.
The service and quality at Elegance jewellers is above and beyond expectations. We got my engagement ring from here last year, and this year, one year on, they have provided a free service and polish including a valuation for insurance purposes.
We will certainly return when we need to get our wedding rings. Their opening hours are also great - open all day on Saturday and Sunday which is so helpful as I work full time during the week.
I cannot rate this jewellers highly enough, and I encourage anyone visiting Hatton Garden to visit Elegance, on Grenville Street.
h. m.
I remember that day when i went door to door searching for a proposal ring. Being a bloke, i was nervous and confused, thinking what if she doesn't like it. It was getting dark in the evening and i finally decided to go home. But then came across Elegance Jewellers shop and thought to give it a go. As i enetered the shop, all staff were busy serving customers but they looked at me and gave me a warm smile and asked if i can wait for couple of minutes. In 30 minutes i was out of the shop with a big smile on my face.
Sarwar understood what i was looking for and he went above and beyond explaining all the minute details. Next day i went to the shop again to finalise the ring shape and ordered similar looking wedding band. As a gesture of good will, Sarwar offered me ring boxes with lights in it.
It can be very daunting while shopping especially for diamonds. But Sarwar and rest of the staff at Elegance Jewellers made my shopping experience very memorable.
I would highly recommend Elegance Jewellers and would say if you are unsure of what to shop, have doubts about authenticity, confused about what to buy and looking for a pleasant hassle free jewellery shopping then Elegance Jewellers is the stop. In short you get guaranteed satisfaction with great service and best product.
Last but not the least, a personal touch is that, on a proposal day, it was a big YES and she is absolutely delighted with the rings and the look on her face was priceless 😀
Happy Shopping!!
J. H.
Absolutely brilliant! Everyone I dealt with there was so nice. When I first got there I met Junaid who was incredibly helpful. He was there to help you find exactly what you wanted from an engagement ring. I came in with a picture of a design I liked and said what I wanted (smokey quartz) and they said they can do it no problem and for a great prize as well. Being able to have a ring designed just gives it something even more special. You are updated every step of the way and can make changes if you want. The end product was amazing and my now fiancé loves that she has a one of a kind ring. I can not recommend higher. Thank you!
N. H.
I came to Elegance after I went to a couple of other shops in the area to buy my engagement ring. My fiancé and I had a pretty clear idea of what we wanted and so I told them about it. The service was great and they showed me lots of setting and diamond options. In the end I fell in love with a slim shoulder diamond band and an absolutely stunning marquise diamond. One day later I could come and pick it up after they had set the diamond and resized the ring.
They did a great job! Very recommendable:)
Cheers,
Nina
A. I.
Wonderful experience with this family run business. Knowledgeable experts combined with great customer service meant a wonderful experience. Stunning jewellery; quality and price ... will return!
Shout out to Junaid for all his time and advice.
B. S.
These guys were extraordinarily helpful in helping me find an engagement ring and even modified one I picked out until it was perfect. Then they resized free of charge after I got the size wrong. Great value, brilliant service and beautiful jewellery - thank you!
M. B.
Elegance was recommended to us by a colleague and we couldn’t have been happier. A very personal service with everyone sharing in our excitement of designing an engagement ring. They kept us fully up to date throughout the design process with images and a wax cast to try on, and when it was not perfect on delivery they sent it back for the final touches. An amazing service from a very friendly family run business, we will be returning for our wedding bands. Would highly recommend to everyone, you couldn’t ask for more.
K. S.
I would highly recommend Elegance Jewellers! Fantastic customer service from Sara! She was really personable and so knowledgable. It really helped by her clearly explaining the different diamond options which made it so much easier to find the right engagemnt ring for me :) Great experience, and great value for money on the ring! Definitely going back to get our wedding bands from there too :)
L. A.
Elegance jewellers provides an excellent service. They helped my partner design a bespoke beautiful black diamond ring for me. Their aftercare service is creditable and they are very reliable and friendly. They were the only jewellers who were able to source the exact components of the ring which was even more helpful.
P. A.
I found engagement ring shopping in Hatton Garden incredibly overwhelming. With so many jewellery stores selling engagement rings, it was hard to know where to begin. However, when I stepped into Elegance Jewellers, the staff were so helpful and supportive that they made buying an engagement ring from their store one of the clearest decisions I have ever made! They promised me the best price around and that’s exactly what I received.
The staff understood all my needs and expectations. When they didn’t have the right setting I was looking for, they didn’t try to convince me to choose a ring they had in stock. Instead, they went the extra mile by going out and buying the setting I wanted right then and there. They didn’t hesitate in encouraging me to check the GIA certification and engraving on the diamond - something that many other jewellers did not always take it upon themselves to offer.
It was important to me that the custom made ring was ordered and prepared before I went on holiday. Elegance promised me the deadline would be achievable and exceeded expectations by having it prepared quicker than we had estimated. Overall, Elegance Jewellers were reliable, enthusiastic, and professional - everything you could possibly ask for during this exciting, yet still somewhat stressful time. I highly recommend Elegance Jewellers.
a. h.
Came to elegance after I had already paid an extortionate Amount at another jewellers. We were served and welcomed by Sarwar who showed us lots of beautiful rings. We then chose a beautiful diamond with top notch specifications and he gave us the best price around. We didn’t have a lot of time left and my stunning rings were ready within a week :) excellent staff, excellent stock and excellent service. Would highly recommend this place.
E. M.
My fiance bought my engagement ring from Elegance Jewellers and it is stunning! Price and service are great - everyone in the store was very helpful and friendly when he was looking for the ring and the final product is incredible. We would definitely recommend!
D. i.
Lovely Customer Service, choice of jewellery. We chose our lovely 1 carat diamond, emerald cut engagement ring. Can’t be happier! Highly recommend.
D. H.
Having spent a lot of time researching the sort of engagement ring I wanted to buy my partner, but not knowing anything about the best places to visit on Hatton Garden, I visited Elegance after seeing the positive reviews online.
Sara was very attentive and spent a lot of time talking me through the different band, stone and setting options until I had the ring I wanted. She took care to talk me through the different factors to consider when buying a diamond and I was really satisfied with the ring and customer service.
We revisited subsequently for the free ring resize which was done in less than two days, and they were enthusiastic to see me come back in with a happy fiance in tow!
I would recommend visiting Elegance on any visit to Hatton Garden.
M. S.
Excellent service provided throughout the whole process. I got an engagement ring here made with little time over the Christmas period. They were beyond helpful and made sure that I had it before I went on holiday shortly after Christmas. I decided to get my wedding rings done here as well and they gave me a great price and customer service was top notch. Faultless. Thanks very much to all the team involved.
V. P.
I had 3 weeks to sort an engagement ring. I asked Sara and the team for a custom design, within a week they had sent me the CAD images and 2 weeks after that I had an elegant ring ready for me to propose. Excellent service and beautiful ring that my fiance loves. Thank you!!
M. S.
I attended Elegance with my partner during Covid and apart from everything being very clean and sanitised I was not worried and knew I was instantly in good safe hands. A gentleman named Zain assisted us. We knew nothing of diamonds but had an idea about what we liked. Zain was so helpful and excited for us in giving us a mini breakdown about diamonds and shapes etc he took time to help us find what we liked and even rule out other shapes for our piece of mind and his own. I managed to like a shape that isn’t very popular and hard to find but Zain was confident that he could secure the right diamond and shape and helped us iron out the setting of my engagement band and matching Wedding band. What’s more my partner went back secretly and secured the ones i liked and Zain was discreet about this and managed to find the perfect fit. So much faith and confidence and also very helpful. We have never had someone take time out for us and create something bespoke or even just assist us with our understanding and we would definitely recommend Zain and Elegance to anyone who wants to create something amazing and have lots of assistance in their journey. Thank you so much!
N. S. S.
When shopping for an engagement ring earlier this year I visited Hatton Garden and was overwhelmed by the range of jewelers. I wasn't sure where to go, who to speak to.
I visited a couple of other jewelers before finding Elegance Jewelers, and the contrast was huge. Whereas others were just focused on trying to sell me a ring, Sawar listened to me, helped me work out on the stone, setting and band I desired.
When inspiration struck and I was desperate to hear whether the custom design I had in mind was achievable, Sawar kept the store open late and explained exactly how they could create my perfect ring. Four weeks later, I was holding the ring, exactly as I had envisioned it. It was perfect.
To top it all off, after I proposed we discovered the ring was slightly too big. We took it back to Sawar who was able to resize it for free.
K. Z. M.
Warm, knowledgeable and patient team. Went with two friends both getting engagement rings. Hussain and Sara we beyond accommodating. Gave wonderful advice and very fair prices. Both friends walked away with beautiful rings and hugely satisfied with their experience.
A. A.
The team at elegance jewellery were lovely and helped my husband and I get our wedding bands and my engagement ring. They were patient and happy to offer excellent post sales services. Can't recommend them enough.
M. H.
I purchased an engagement ring from Elegance Jewellers in March 2018. Very friendly and professional Hatton Garden Jewellers. I spent a good few months researching and speaking to various jewellers in the area before stumbling across Elegance. They were very helpful, while not at all pushy, the service was exceptional and the result was a beautiful engagement ring that my fiancé adores. They were as competitively priced as others in the area even for bespoke jewellery and were even willing to store the ring for 3 months until I needed it.
My fiancé loved her ring so much, and I was so happy with the experience that in October 2018 we returned to purchase our wedding bands. All three rings are bespoke, and are not anything that can be bought off the shelf.
Would highly recommend
B. L.
The people at Elegance Jewellers are friendly, helpful and really understand their customers needs. I have shopped there for both an engagement ring and for wedding rings and both times they have been accommodating and patient in helping us. I would recommend this jewellers to anyone as they are honest people who really help make your decisions easy. Any time I need anything from a Jewellers this will be the place I will be going to.
P. J.
I had no idea what I was doing when I wandered into Hatton Gardens but Elegance could not have been more helpful. I was not ready to buy but they were very understanding and willing to go through everything with me know I knew what I was doing.
I have held of writing a review until I had proposed but now I can also say that the ring completely helped to make the moment all the more special. I highly recommend Elegance and will most likely return for our wedding bands. A lovely place with excellent staff.
D. B.
We had an excellent experience at Elegance Jewellers when choosing my engagement ring! Zain was highly knowledgeable and friendly, giving us great advice on the types of rings and diamonds we were looking at. I 100 percent reccommend them for anyone looking to buy an engagement ring. We look forward to coming back to get our wedding bands soon!
A. C.
Bought an engagement ring from here. Sarwar was very helpful in deciding upon a design for the ring and, as other reviews have mentioned, they are not at all pushy. Would highly recommend
D. G.
Lovely, friendly and personal service - not pushy at all, helped explain all about diamonds and quality as I had no idea. Didn’t rush me to make a purchase and wanted to be sure that I was fully happy with the ring. I think overall they are very good value for money, the service is excellent and very friendly staff. Will be coming back for wedding band for sure!
M. D.
I’m so grateful to have stumbled upon this store during my engagement ring search, especially having being overwhelmed by all the surrounding ones on the area.
It was only within seconds of being assisted by Elegance that i felt right at home and comfortable to guide me through the process.
I sensed their genuineness in giving me the best price within my budget and I’m very satisfied with the value of the product. I had the option of purchasing the diamond first to secure the best my money could buy and a little later had the ring designed to suit. Within a few days they had it ready for me and in perfect time for my ‘big’ night . My beloved happily said YES and fell in love with her beautiful 0.5ct solitaire ring she moment she laid eyes on it.
Highly recommend Elegance Jewelers. I’ll definitely be back for the wedding bands :)
E. W.
Great & seamless engagement & wedding band buying experience for both of us. Really appreciate the free ring cleaning as well.
Z. C.
I came across Elegance Jewellers whilst my fiancée and I were shopping around Hatton garden for the perfect ring. We couldn’t believe how lucky we were to find them. The level of customer service by the staff (especially by Zayn) was beyond fantastic. Zayn was patient, understanding and beyond friendly and we felt so at ease with the whole process. He also took so much time to explain every detail and was able to make my fiancé her dream engagement ring, whilst staying within my budget.
We will honestly be recommending the store to everyone we know. It was an amazing experience and we will be back for the wedding bands! Thank you so much to everyone at the store!!!!!
H. J.
Highly recommended. Sarwar offered an amazing service. His consolation was the best that I received and he provided a beautiful engagement ring that my partner is extremely happy with. Thank you so much. Howard.
T.
Where do I start.. the quality of the product is immense and not to mention the time frame which they completed it in for me, right before a wedding .. very happy customer
B. M.
Purchased engagement ring from this shop fantastic service definitely will visit again
A. K.
I was really struggling finding the right engagement ring. Elegance were amazing, they were really patient with me, explained exactly what to look for in a perfect diamond, and helped me design a ring within my budget.
I couldn't recommend highly enough. Fantastic service.
D. Y.
Excellent jewellery store in Hatton Garden. I got my now fiancee's engagement ring from here. I came to them with an idea of what I wanted and they showed me how they could make it. Very detail-orientated in the design and they got it exactly right, taking my suggested details and nuances on board. My fiancee loves her ring and we even went back there for our wedding rings. Due to the unique style and size of her engagement ring, they had to make her a special wedding band. This was done exactly as she wanted and goes to show how well they're made. Great service, high quality product and fairly priced too.
S. S.
Fabulous customer service and even more amazing pieces. Picked up my engagement ring today and It’s amazing.
No push for the sell, honest and open.
Will definitely be buying our wedding bands here.
C. D.
I purchased a ring in November and Sarwar (i believe his name was) really helped me to understand more about diamonds, the grading and the difference between the certification (GIA etc). this really helped me to choose a diamond engagement ring which i was very happy with and so is my new fiancé.
If you are looking for a friendly/helpful non pushy service i recommend you give them a look.
B. R.
Searching for an engagement ring can be a daunting task but I felt really comfortable at Elegance. They understood exactly what I was after and showed me a range of options. A family run place this just felt right and so glad I went with them, the ring was fantastic! Would recommend to anyone
A. F.
The team here are brilliant, helpfully answer all the questions I had and showing me countless designs and different stones. I was a complete notice to diamonds but knew what I wanted in my head and they helpfully showed me different combinations until I found the perfect ring. They also kindly did me a brilliant offer on the ring which made a world of difference to me and offered one free resizing should it be required. Cannot recommend them enough for their time and helpfulness - and the ring itself is beautiful and put together perfectly
L. K.
I went to Elegance Jewellers over a month ago and am still absolutely thrilled with the ring they amended to fit my finger. It could not fit better and is shining beautifully after they cleaned it.
They were also offering the best value for money in the whole of Hatton Gardens and put in extra effort to get my ring done as quickly as possible - simply because I was impatient and really wanted to have it back. I really appreciate that and am still so happy with the results - thank you very much, guys!! I couldn't recommend you more!
P. B.
I went to buy an engagement and wedding band from Elegance Jewellers for my now fiancée. I found the jeweller through reviews on Google and was able to book an appointment slot pre-hand to start discussions. I visited numerous times throughout the process, initially learning more about diamond rings, to showing them designs of what I wanted, to then choosing the stone and being handed the completed rings. The staff in particular Sarwar was extremely helpful going the extra mile to find the perfect stone to meet my criteria. I would definitely recommend the jeweller to others and can't fault my experience with them.
G. J.
Popped into Elegance Jewellers to find a ring for a surprise wedding anniversary gift. Beautiful and varied choices, and a relaxed, helpful and super-friendly service. Ring resizing was also handled really well. Would highly recommend.
H. G.
We came here to choose an engagement ring last week. The service was excellent as was the price. Being able to choose the stone and how it was set was perfect...we’ve ordered the bands now too. Thank you for your help and patience.
J. R.
I loved these guys. They were the first shop i stopped in on my hunt for the perfect engagement ring and, after shopping around a bit, I went right back to them. They are friendly, warm and welcoming, which made a nice change from some of the other shops I visited where it was all business. But besides this, they were also a fair bit cheaper, and turned around my wedding bands that I bought shortly after really quickly. If you haven't visited them yet, I would say you definitely should. Wholeheartedly recommend.
C. B.
We just bought an engagement ring and wedding bands at Elegance Jewellers. Amazing service from Zain and all at Elegance Jewellers. They listened to exactly what we wanted with no pressure of a sale which made us feel very comfortable. Couldn't be happier! Thank you so much. Will see you again soon.
C. E.
Open on a Sunday, excellent experience throughout process. Having visited a number of jewelers in Hatton Garden I had a clear idea of what I wanted and chose elegance based on a good customer experience and the best price (relative to diamond quality and certification). Sarwar was professional and helpful and we were very quickly able to align on a mutually acceptable price for the ring of choice with an improved diamond quality (for the price relative to other jewelers) and GIA certification. The team at Elegance then were able to create the ring in good time and I am very happy with the final result. Would recommend
A. N. K.
Excellent service, they really look after me. All the staff there are brilliant, helpful & genuine. They helped me secure a beautiful ring on such short notice. I couldn't be more thankful. Will definitely be my go to jewellers.
L. R.
First jewellers I visited in Hatton Garden when looking for an engagement ring and I ended up going back. Zain was very insightful and patient in helping me pick the perfect ring and the whole team were very friendly. The quality of the ring is excellent and was made within a couple of weeks. We also went back for a free resizing which was done within a few days.
I would recommend this store to anyone looking to buy jewellery in Hatton Garden. They offer high quality customer service at a competitive price. We’ll certainly be back when looking for wedding rings.
R. R.
After visiting several jewellers in Hatton Garden, my fiancé and I decided to go with Elegance Jewellers.
Elegance Jeweller's overall customer service and price was excellent and we could not be happier with my princess cut engagement platinum ring. We both love my ring so much which is an amazing cut diamond ring with the perfect colour and clarity. There's nothing we would change about my ring.
Everything that we wanted was delivered flawlessly.
Thank you Elegance Jewellers.
M. M.
Great experience from start to finish. I had a budget in mind and a good idea of what I wanted - they were able to take me through the different options and create a ring and a pair of earrings that were perfect for a very good price. We've since been back to get the ring resized and to get an updated valuation certificate and the service has been exceptional at every turn. They are patient, friendly and not pushy. I would recommend to anyone.
K.
Received a great deal on the engagement ring in this place. Friendly and helpful staff.
a.
I proposed to my Fiancé with a promise ring and took her to Hatton Garden so she could pick her own engagement ring.
Window shopping , as we were, Elegance Jewellers were the first jewellers my Fiancé and I stepped into.
Sarwar greeted us at the door and made the whole experience very pleasant as he guided us through the various ring and diamond options etc.
He'd given us such competitive prices that after seeing 4 other jewellers and researching online, we went back to Elegance Jewellers, mainly to Sarwar, of course.
The second visit and the rest of the experience was made very comfortable by the whole team with our choices in mind.
In the end, my Fiancé had picked a ring to be designed as per her thoughts and ideas which would be made available to pick up in 2 weeks time.
It has been a perfect fit and we will definitely be returning to Sarwar, Elegance Jewellers for our wedding bands.
I would highly recommend Elegance Jewellers for their competitive pricing, listening to customers and providing an overall great service.
Thanks again Sarwar,
Qasim
T. L.
I got my fiance's emerald engagement ring from these guys and thoroughly recommend them. Friendly service and Hassan was very happy to guide me through the buying process and explore the different options before I made a decision. They have also resized the ring for free and managed to turn it around at short notice too.
M. Z.
This was the first place we walked into when we were buying our wedding bands. By far, the widest range of designs, fantastic service and unbelievably cheaper prices relative to other shops. Great family run business that mixes personal service with exceptional quality. Highly recommended. Don't be thrown off by the less glossy looks of the shop, compared to others. You'll get a good deal for sure! Had to get it resized and they helpfully did it for free, as well as polishing the ring also free of charge :-)
C. G.
Elegance Jewellers have taken the complication out of buying the perfect ring. Sarwar has been an absolute pleasure to deal with. Entering the store I had an idea of the perfect ring of which everything I detailed was incorporated into the final design. The whole process from selecting the perfect diamond was made explicitly clear and I could put my trust into creating exactly what I wanted. Sarwar also provided the perfect after-care service with the efficient resizing. I would highly recommend Elegance Jewellers and Sarwar. I look forward to coming back to select wedding bands.
C. M.
Sarwar at Elegance has been of great assistance in helping me find the best engagement ring for my partner. I was very happy with the service as well as the price. My partner was very happy with the engagement ring when I proposed too :)
G. A.
A five star service from these professional jewellers. In four working days they turned around a stunning piece of jewellery for me just in time for me to pick up to give to my wife for our wedding anniversary.
Quality of service, direction and communication was efficient and excellent. Excellent value as well. Can’t recommend more.
M. C.
I cannot recommend this jewellers highly enough. They helped me find the exact setting and diamond that I had in mind working from a picture I had of a ring I knew my girlfriend liked.
Not only were they really helpful but they got the perfect ring made for me in less than a week.
I really feel that I got a beautiful diamond for the money I spent, I’ve researched even more since buying the ring and I couldn’t have got better value for money anywhere, even on line.
D. H.
This is my second visit to Elegance Jewellers in Hatton Garden and both occasions I received excellent customer service. I guess that's why I made a second purchase without hesitation. The first purchase was a half eternity ring and the second a single diamond pendant necklace. What I particularly liked was the 'non-pushy' approach. I was listened to and my budget respected, and although I was shown a few diamonds above my budget, they weren't ridiculously beyond, so was able to have a sensible negotiation and reached a fair outcome for both sides. I visited several jewellers and in my opinion Elegance offered not only, the best value for money, but also great customer service and seemed genuine and honest. Will visit again when my good lady has a big birthday in a couple of years. Overall, I highly recommend Elegance jewellers.
T. C.
Bought our engagement ring from this jewellers in Hatton garden. When you reach Hatton Garden, the abundance of choices may be very confusing. When we reached Elegance, we found very helpful staff and amazing value... help us to find the best ring in our budget. Definitely planning to buy our wedding rings there as well.
S. P.
Had a lovely experience here. Did not come with a very big budget for an engagement ring but the staff made sure I am getting the best options for my price. Very helpful and patient team which dealt with all my requests. Lovely selection of engagement rings and wedding bands.
A. M.
Zain and everyone at elegance jewellers provided us with an excellent, Honest, trustworthy and professional service. There wasn't any pressure at all and we were made to feel comfortable. They worked with the budget we gave them and produced an amazing ring. We absolutely love it. Would highly recommend.
L. C.
I spent a day in Hatton Garden viewing 15 jewelers in total. This was the 2nd visit of the day and by far the best out of all them. The service was exceptional and the range available was fantastic. I purchased an engagement ring for my partner and it was an absolute sparkler. Very professional and knowledgeable staff who can cater for all budgets. Will be returning in the future to look at wedding rings. Highly recommended
V. P.
They had a fantastic gemstone selection (which I struggled to find at other jewelers in Hatton Garden) and were really accommodating. Zain designed the ring for me and was very creative and professional.
Z. S.
The team at Elegance were always very friendly, professional and helpful. They helped us pick out a great ring, made all the alterations we asked for and even played along when I asked them to mislead my fiancee so I could surprise her with a proposal.
K. P.
Excellent service from a family run business going back generations. Zain took the time to explain the importance of each aspect of buying an engagement ring and wedding band and gave a great price on the rings we went for. We decided to compare prices with other shops in the Hatton Garden area and having gone to 3 other big shops, we were being quoted £300-400 more for equivalent rings from the other shops. The rings are made to a high standard and look beautiful.
K. S.
A brilliant place! A small family-run business where they make you feel so special. My fiancé got my engagement ring designed there and spoke so highly of them, then we went to get our wedding bands there. There are so many options and the service is exceptional, they are so helpful with advice. I recommend this place to anyone who wants to get an incredible piece of jewelry!
B. M.
Visited Elegance Jewellers on Tuesday 23rd October 2018 looking for an eternity ring for my wife for our 10th wedding anniversary, Sarwar and his staff were friendly, Knowledgeable and not pushy. They gave us plenty of time to look at different rings, until my wife found the one she wanted. Sarwar was able to have the ring resized and ready for us to collect three days later on Friday, as well as having my wife's engagement ring and wedding ring polished too! Fantastic customer service and a very happy wife. Highly recommend Elegance Jewellers. Ben Mannix.
C. N.
Went to buy a bracelet. They had the best price for what I wanted in the area and were very friendly and helpful. The service was so good I have taken other pieces of jewellery to be re dipped or made white gold, and the quality has been fantastic. Highly recommend!
M. C.
I would highly recommend Elegance Jewellers. I visited Hatton Garden in search for an engagement ring. Having completed some research, I had seen several positive reviews of the jeweller thus headed in their direction whilst looking in the window of each of the other stores along the way (like many other guys!).
On arriving at the store, Zain saw me looking in the window (most likely looking a little lost and out of my depth). He came out and introduced himself and asked if he could help. From there, we chatted a little and I explained the kind of thing I was looking for. I thought I had an idea of the ring in my head but on arriving at the store, you realise just how many different kinds there are with the different settings, diamond shapes etc. and that’s before you start to think about the 4C’s!
Zain was very patient and took time to talk through each of the key areas and helped me choose the perfect ring for my fiancée. I never once felt pressured - I actually went in to the store 3 times before making a final decision and paying the deposit.
She said yes and absolutely loved the ring so thank you, Zain. We will be returning to look at wedding rings soon.
M. C.
The staff are really friendly and professional, the staff were really helpful and care about your needs and wants. their prices are really good too. The staff are not pushy either they dont rush you when your deciding. When you need to have a little private chat they give you your space to have a little chat. My diamond rings were ready within a week i was impressed with the time frame. I would defo reccomend them and i would defo be back again. The diamonds are certified and I got all my certificates to go with my rings. One for insurance and the other gia certified. They allowed me to select what type of box i wanted for my rings. The staff are humble and pleasent to do business with. Thank you for my rings and I will defo be back again, they have defo earned themselves a loyal customer.
M. W.
I can’t recommend this family Jewellers enough. I’d visited many jewellers in Hatton gardens but I feel like they provided the best advice and took me through every step with ease. Not only did they change the design of the ring I wanted to make it bespoke but they offered a very fair price. Most importantly my Fiancé loves the ring so thank you elegance. We will return for the wedding rings!
A.
Have been looking for an engagement ring for a while. We visited Elegance Jewellers off Hatton Garden in Greville Street, found a small family business. Our budget was £2,000 for a 0.70 CT diamond ring. We walked out spending £2,300, but this included a matching wedding ring that complemented the engagement ring. Overall felt quite comfortable with what we purchased. Don’t think we could have found any better value.
Oh we did have to haggle, so worth practicing your technique before you visit!
Definitely worth visiting if in search of a engagement ring and on a fixed budget!
R. R.
An Honest family run business. My go to for bespoke jewellery / watches and custom made pieces. Junaid and his father are very honorable people and will take the time to listen to your requirements and always exceed your expectations.
S. G.
Amazing service! They have the best customer service. Great team, I really loved my ring thank you so much.
A. R.
Thank you Zain and Sarah, absolute pleasure and brilliant customer service all round. Love my engagement ring and we are so pleased with our wedding bands ( thanks for assisting with getting Ben’s ring off) thanks again all at Elegance. Keep up the great customer service and brilliance in design and workmanship.
N. S.
We bought our wedding rings from this shop. Everything went well and the order came even earlier then we asked for. Very friendly and helpful staff. Thank you very much
K. L.
We visited Elegance Jewellers in Hatton Garden to choose our engagement ring together. We were so impressed with the service from start to finish. We were served by Junaid, who was so friendly and helpful. I had no ideas about the kind of ring I wanted, and Junaid was very patient and showed real expertise in showing us all different kinds of rings and diamonds, until we found the perfect one. He also gave us fantastic value for money and had the ring set and resized in the same day! They also included a second resizing for free if needed! Overall, we had a great experience here, and really would recommend them! Thanks again Junaid and family!
A. A.
Exceptional customer service as always. Went in to see the guys at Elegance Jewellers for a wedding ring service. Amazed by the results, could not believe it was the same ring i walked in with. Thank you to the team at Elegance Jewellers - I will see you soon!
J. B.
Just picked up the wedding band I designed for my husband-to-be on a short time scale and it’s turned out perfect. The workmanship is second to none and the whole process from designing, ordering and even getting it engraved on short notice was easy and straightforward and professionally handled. Probably the least stressful part of my whole wedding planning. Extremely happy with the service and will definitely be back. Thank You!
S. A.
I’ve got a decent price for the engagement ring. They have a big variety of rings at different value so you will find yours.Guys are really friendly and professional. I will definitely come back for the wedding bands.
P.S. Thank you so much
b. s.
Very personal experience when picking engagement ring. Able to make ideas become a reality. Can design and have your ring made. Excellent, friendly, genuine service. Would highly recommend.
C. D.
Elegance was fantastic. I went to Hatton Garden to find an engagement ring for my 'now' fiancee and looked at a few stores. Within a few minutes of speaking with Khurram I could tell he was honest and genuine. He was interested in what I wanted, to make sure I got exactly that, rather than simply to 'sell' me a ring. I found the ring I wanted, with some advice off Khurram, and my fiancee loved it. Got what I genuinely believe to be a very good price for stunning ring/diamond. Highly recommended
C. N.
Zain was super helpful and took me through all my options to find the best engagement ring. They are not pushy and very honest with your options. I went to several other places nearby and none were as helpful or competitive on price!
I will be back here to do wedding bands for sure.
D. D.
We have been looking for simple but elegant wedding bands, and Elegance Jewellery understood that from the first minute we've been in their store. We are very happy with our rings, and highly recommend their services.
R. S.
Great service. I visited many stores in Hatton G looking for an engagement ring. Sarwar at Elegance provided the best price as well educating me on what to look out for when buying diamonds. Highly recommend to anyone looking for jewellery.
b. m.
Fantastic. From the moment i walked in to the moment i walked out with the ring 3 weeks later, i was fully satisfied. Khurram was really helpful, and listened to all my requests before choosing a few rings and helping me pick out the best one. The prices are second to none and i was really happy with the service and the product. It was an engagement ring and my partner loved it. Even after purchasing it, Khuraam contacted me about how it all went and made sure we were both satisfied. I was recommended this place by a friend and i am glad he did as i did not need to shop around at all due to the competitive prices. All in all ; FANTASTIC.
M. C. O. M. K.
120% happy with the ring and the service provided by Junaid Hassan - friendly, honest, helpful and very knowlegable indeed. Junaid was happy to take time as we selected and was not pushy at all and this was very important for me.
I selected a round 0.7 carat stone and Elegance had it set in a platinum ring of my choice and after about 3 weeks was ready to collect. All I can say is it was absolutely stunning and I'm absolutely delighted!! We received our GIA registration and insurance and all for a very reasonable having done out research.
Highly recommend Junaid and Elegance if you are heading for Hatton Gardens to choose a ring!
S. I.
Zain was exceptional with his customer service. He explained everything you need to know about diamonds in great detail and ensured I got exactly what I wanted without rushing me. I have recommended elegance jewellers to all my friends and family.
J. M.
Was there for an engagement ring. Great service and the end result was fabulous and she loved it!
L. M. G.
Fabulous jewellers with gray attention to detail. We bought my engagement ring and our wedding rings here. Service is second to none. Prices are negotiable. Would highly recommend.
W. F.
2nd time I've been here and the service was excellent both times. Cheaper in pricing in comparison to neighbouring stores while retaining the quality
T. R.
My husband bought the engagement ring from here and we liked the friendly, professional service. We went back and bought the wedding rings too. Great value overall, very pleased and highly recommended!
T. M.
Zain walked me through the various diamonds and settings from the very start to the end. He showed me a variety of options and price ranges which was helpful. I gave them a timeframe to make my design and it was done in advance. I would like to say thank you very much to all the team at Elegance Jewellers.
K. V. K.
I had a very unique design in mind that other jewlers wouldn't be able to deliver. Not only did they give me an excellent price, but the service was absolutely incredible. Staff made me feel as important as all the hard-earned money I invested in their capabilities. They always kept me up to date with the progress of my design and the result is better than I expected! It was even ready a day early! I typically don't recommend any company for anything, but I recommend Elegance. They really took care of me.
T. E.
I got my fiancé's engagment ring from Zane at Elegance and the two of us are just on our way home from picking up our wedding bands too. Both times, Zane was incredibly patient and helpful. I never got the sense that he was trying to rush to close the deal - he spent a long time helping us navigate all the options, was honest and open throughout, and we're delighted with all 3 of the rings we now have from Elegance!
J. C.
Very friendly and helpful service and a really great price for a beautiful ring. The free re-sizing service was also quick and efficient. We will be be back for our wedding bands!
h. e.
Recently ordered and collected our weddings rings from Elegance & the service and value for money were first class. Highly recommend.
Y. F.
We decided to head down to Hatton Gardens to look for engagement rings, seems cliché but it was the first place we thought of for our engagement rings. We stopped off at a few shops and I soon got to grips with what we want and what’s a good diamond. I realised it should be a D or E in colour and a VS1 clarity was a bare minimum. Some of the establishments we stopped off at were so far off the mark with their valuations. Huge diamonds but poor clarity and colour meant we really weren't interested. As we had decided to call it a day, we happened to walk past Elegance Jewellers, who were about to close but happily let us in and take a look around. We were served by Sarwar; we seriously couldn't have asked for a better sales experience. Sarwar made us feel welcome and didn't hesitate to show us any of the diamonds and rings they had in the store. We soon made a decision and then the daunting 'price wars' were to start. There was nothing daunting about it, Sarwar was happy to deal and we were in a position to purchase. We soon met at a happy compromise, deposits were paid and we were ecstatic. We would highly recommend Elegance Jewellers if you are looking for any jewellery, the service, the price and the fact they went above and beyond the norm to make the purchase as trouble free as possible was a delight to work with. Thank you Sarwar and your team, it really was a pleasure to work with you.
S. G.
Brilliant! Absolutely brilliant. Service was outstanding from start to finish and very swift. Kept me updated all throughout the process of designing the ring to making the ring from start to finish sending me pictures and emails. Their knowledge of diamonds helped me pick out a very valuablehigh end diamond for such a reasonable price. Definitely the cheapest place in Hatton Garden and got the ring valued at local jewellers and they valued it 2.5 times the price I paid!!!!!
O. S.
Great friendly service and brilliant prices. Have bought engagement ring and wedding bands here. I have recommended to many friends and family. Sarwar has looked after us every time we have been in.
N. W.
Sarwar (Ellegance) was massively helpful in helping my get the perfect engagement ring for my fiancé! My gf and I initially went in together to look at different cuts and bands, and Ellegance had a surprisingly good selection available. Even cushion shape stones, which other stores sadly had hardly any!
After the first visit, Sarwar was always contactable and walked me through a bunch of different stones showing me features and flaws honestly. We even had a long phone conversation when I showed him some stones I found on blue nile that were cheaper (or so I thought) and he patiently went through each one with me and showed me which value points were high and low on those stones.
Ultimately, these guys (and Sarwar) were the best we met in Hatton Garden and the fiancé (and me too!) was thrilled with the final bespoke result.
J. S.
Had a great experience at Elegance, and ended up getting a bespoke engagement ring (they really helped me work out what I wanted to get!), and both wedding bands. Helpful, friendly and not pushy - really glad we found them!
S. B.
Elegance jewellers provided me and my mrs very good service and I would recommend using them to purchase your jewellery.
S. L.
After picking up our wedding bands earlier this week, we are so pleased with how they look. Elegance jewellers were so helpful from our initial meeting with them through to us picking up our bands. Would highly recommend them!
T. R.
I purchased an engagement ring my from this shop. They helped me select the diamond and band and then made it perfectly. Lovely helpful people who take the time to make sure everything is perfect.
N. A.
Wonderful service always - both my engagement and wedding ring were custom created here, and they have been great about ring maintenance every time I have gone back. Always look forward to visiting and leave feeling reassured about the level of service received.
C. G. R.
After shopping around in London and Hatton garden for an engagement ring, I started to get frustrated by the pushy and impersonal businesses that had been recommended to me by colleagues and friends.
I then came across Elegance Jewellers and was delighted with their very helpful and honest advice right from the beginning. Hassan and his team did an amazing job in designing and building a beautiful engagement ring, my partner and I could not be happier with. From the very beginning, Hassan patiently listened to my ever-changing requirements and made me feel at ease throughout the process.
I am super grateful for all the time Hassan spent answering my questions and listening to my ideas as we collaborated to create the perfect engagement ring. Once the ring was finished, Hassan and his team at Elegance Jewellers were also happy to alter the design at my request. It was amazing to see this level of customer service, and I really felt the importance Hassan and the Elegance Jewellers placed on having happy customers.
If you want to deal with a jeweller you can trust, who will not rest until you have the ring of your dreams, as well as provide excellent value for money, then visit Elegance Jewellers. Thank you for all your amazing work Hassan and team. We will be back for our wedding rings soon!
Carlos
R. A.
Really good experience dealing with Sarwar and the team. Dealings were very professional and Sarwar gave great advice and had really good knowledge. Out of maybe 6-7 different Jewellers I chose to use Elegance Jewellers and they did not let me down. Really pleased with the ring I bought and would definitely recommend to all. Thank you
D. F.
Highly recommend using this jewellers in Hatton Garden. We bought our ring off Sarah (who is so lovely) and unlike many of the other hatton garden dealers was a genuine pleasure to deal with. Bought a fabulous ring at a great price.
C. T.
Elegance was the first jewelers I walked into and I was great by a great guy Zain. Zain helped me look around and figure out exactly what I liked, once he found out the perfect ring that I liked. He told me to go walk around and check out other stores to make sure that this is the perfect ring for the special lady. There was no pressure and when I came back he pulled together a huge section of rings for me to look at. Through all 12 of the jewelers I visited, this was the best one. Zain was exceptional with helping me. 10/10 would visit again. Prices were amazing.
A.
Check few shops around and found this one. We got very good deal on GIA diamond in platinum ring with excellent customer service. Recommended ☝️👍💍
D. S.
What can I say! Sewar at Elegance is absolutely amazing. From the minute we walked in he made us feel at ease and gave us novices such great information. We'd seen a certain style we liked but that wasn't very popular or fashionable currently. Sewar showed us some rings and designs and multiple diamonds to choose from. We'd seen some similar on Hatton Garden but for a lot more money, basically paying for fancy showrooms. We picked our ring up on Monday (exactly the day it was promised to be ready) and we were both blown away! It's beautiful. Couldn't recommend elegance more, both for the best prices in Hatton garden and for the excellent service. Thanks again! Nikki and Luke
g.
Khauram was VERY PATIENT and worked tirelessly with me to find the PERFECT stone for my fiancée. He searched up and down the country until we located it. I had dealt with 3 jewellers prior to him and none of them were able to deliver my expectations. I know i wasn't an easy customer because of the meticulous requirements i had but the whole process was managed and looked after well. Would recommend him to anyone
D. M.
Received an excellent service from Zain. He took great care to find a stone and ring suitable to our taste and budget and produced the perfect engagement ring. Would highly recommend them.
A. M.
Amazing customer service! - we have got 3 rings from this place and each time they have beat our expectations! Very happy with the care knowledge and service.
S. P.
An excellent service where I was welcomed and able to discuss what I wanted at leisure. Superb finishing on the chosen item. I would highly recommend Elegance Jewellers as an extremely friendly yet professional outfit. Thank you Mr Zain for your kind and thoughtful service.
N. D.
Hatton Garden is a minefeld of jewellers and to be honest a little scary if you are frightened of being ripped off. Your first port of call should without a doubt be Elegance Jewellers on Greville Street. It's only a tiny shop, a family run business and is unpretentious however the service is exceptional and they are the friendliest shop we went to by far. When we arrivedJunaid listened intently to my design ideas and how much we wanted to spend and created an exquisite ring with the band that I wanted and the diamond I had chosen (bands and diamonds can be chosen separately) I am truly delighted. I would rate them 10 out of 10. Thankyou so much Junaid. We will definitely visit again.
A. P.
The staff here are absolutely lovely and will talk you through everything you need to know. The negotiation at the end felt very fair. I left with a great deal and, crucially, a beautiful diamond engagement ring. (She said yes, by the way.)
N. O.
Bought a soitaire diamond ring for my brother's gf. We were very pleased with the customer service Aslan provided. We focussed on the quality of the ring (clarity, colour etc) and Aslan gave us good information about the diamonds. We were able to pick up our diamond at the end of the day. Very pleased so far
A. Z.
Nice Guys in a relaxed environment.
These guys are a great contrast to the rest of Hatton Gardens where you end up getting frustrated as you never know if you are getting a good deal.
They have a small shop just off Hatton Gardens, and it can get cramped but I was glad I was not paying extra for my diamond to pay for a large store front.
These guys are also trustworthy which is important
They showed a me a diamond they had in stock and once we agreed the price, they provided good advice as to the ring that might go with it and then had it set the next day.
Save yourself time, and go there first,
Perfect.
M. W.
Don't judge a book by its cover! This tiny shop in Hatton Garden looks a little dated and may not be as 'flashy' as some other shops in the area, but its owners and staff are friendly, helpful and they were very fair on price. Engagement ring was made for me exactly as agreed with a quick lead time - me and my new fiancé will be back for our wedding bands! Thank you to Hassan and Team!
W. K.
Shopped here during the Covid pandemic. Staff were friendly, informative and were keeping the place clean.
Had a good experience selling some scrap gold and buying a signet ring.
I got to have a conversation about what I wanted and some options for buying off the shelf vs having something made.
Prices were fair and I would go again and reccomend to friends.
J. Ķ.
I was really lucky to find this place! I went to Hoton Gardens to find a engagement ring. I knowed my budget, it wasn't several thousands and other places didn't wanted to even let me in. I was surprised by the Elegance Jewellers warm welcome and helping to find a good dimont ring. I was really happy and the service was really good.
Thank You very much Elegance Jewellers team!
A. T.
Great customer service & excellent product. I highly recommend this family owned business, they are very professional and made me feel at ease while purchasing an engagement ring. Very happy with the end result.
S. W.
Thanks Elegance for a great experience. We had done our homework before deciding to venture into Hatton Garden. We stumbled upon Elegance and from quality to cost to honesty it all worked out perfectly. A typically fussy bride-to-be is left over the moon with her ring that we had made together. Can’t wait to recommend to friends and return for our wedding bands! Thanks guys!
A. T.
I bought my fiancee an engagement ring from here, the service was impeccable and the staff were very helpful with my specific designs.
I will be coming back here for our wedding rings.
T. F.
Came across this excellent family run jewellers and purchased an amazing engagement ring which was exactly what I was looking for! Really impressive service and a place that would recommend to friends and family! Thanks for all your help, Tim
J. A.
I had my diamond ring and eternity ring designed and made here. Hassan was extremely helpful (and patient). The quality is superb too. Highly recommend this jewellers.
R. G.
Excellent service from Sarwar and the team. My wife was after a pink sapphire ring, picked the stones and setting at 11am and the ring was ready by 1pm the same day! Would return and recommend!
J. H.
I purchased some GIA certified earrings. The service was exceptional, very professional in helping me make my decision, I will be a customer for life!
M. A.
Amazing service. Rings turned exactly how we wanted. Very welcoming family owned business. Will be recommending to others and coming back again. Thank you to all, and a bigger thankyou to Junaid.
Mohammed & Aamena
C. P.
I was referred to Elegance by a friend of mine and was very pleased for the introduction - I found the service to be fantastic; they listed closely to the design I had in mind and brought it to life perfectly, did a great deal for me (far better than their competitors) and did it all for me with a consultative and friendly approach that made an experience that could have been stressful into one that was actually very exciting.
Cheers guys - would highly recommend!
O. P.
Great little family-run shop in the heart of Hatton Gardens. You won't pay extra for the showroom and "complimentary" coffee as in other places around, and the team seems to be truly professional. Sarwar was a great sales person, polite, knowledgeable and helpful. They will advise you on styles and quality of stones without being pushy, which is a welcome change from elsewhere in Hatton Gardens. Turnaround time (2 weeks) was very quick, too!
p. l.
Bought both wedding bands and engagement ring from Elegance Jewellers, service was/ has been brilliant! Would definitely reccomend and go back again!
Z. K.
Excellent service. Really great value. They even managed to resize my engagement ring, which I hadn’t been able to find anyone else to do. And they included it in the price - thank you so much!
J. B.
Very helpful staff, had my beautiful engagement ring made for me the same day after having all aspects of the diamond I was buying explained to me. Would highly reccomend to anyone
P. C.
I first came across Elegance Jewellers in Hatton Garden whilst looking for my engagement ring.The staff are very helpful and knowledgeable.We were not pressured at all and the service was excellent.We were so impressed with the service that we returned to buy our wedding rings and recently my eternity ring.It was really reassuring when the staff recognised us and remembered what we had bought in the past and helped us to choose a ring that matched our former purchases.I would strongly recommend this shop because of all the above.Hassan and the team are very friendly and helpful.
C. D.
I went to Elegance Jewellery a few months ago for my engagement ring. They were very helpful, gave sound advice and found the gems and setting I was looking for. Would recommend
S. J.
We bought our wedding rings from Elegance Jewellers following a recommendation by our friends, they were very helpful and made the whole process a breeze.
J. J.
I've resized my ring in their store - they did it flawlessly in 2 hours, even though it was Saturday, the busiest day in the week for this business. They are helpful and professional, highly recommended!
D. W.
Needed to bargain with the manger for a diamond ring but felt that I got a very good deal which was way below a high street price. I also got the ring re-sized within 24 hrs for no extra cost. I would definitely go back!
E. F.
My fiance bought my diamond and ruby engagement ring here and I love it. Really helpful and friendly guys who run the place. Highly recommended.
S.
1st class service from start to finish,very competitive prices defo value for money purchased a platinum ring with a lovely diamond for the other half they always open you offers 👌🏽
J. R.
Turned up in Hatton Garden last year without much knowledge or experience of rings and left in possession a BEAUTIFUL diamond... Hassan runs the place and is worth seeking out personally for his knowledge, passion and customer service. Great all round. Definitely recommend!
K.
A great experience. I needed my engagement ring resized. They were incredibly efficient and friendly. A really lovely jewellers.
A. O.
Outstanding service! Staff very friendly and helpful! Recommended.
R. W.
Sarwar gave us professional advice, looked after us and understood what we wanted. After trying a number shops in Hatton Garden I highly recommend Elegance Jewellers.
G. B.
I bought an engagement ring and was very happy with all the experience, the service was great and after looking around a lot, the price was very good as well. Highly recommended, Trustworthy.
J. T.
I bought a really nice diamond necklace from here recently. Was very happy with my purchase and the help and guidance from the team.
A. N.
Best service i got after seeing so many jewellers. I knew this was the place i wanted to get the rings from. Got a great deal and would definitely recommend them to others.
Don't waste time browsing in Hatton Garden like i did. This place will give you the best service and best value for money
S. H.
Excellent customer service, lots of time spent sat down explaining the core concepts of what to look out for. Took the time to show many of their products, didn't put pressure just to make a sale. Even after-sales service was very good. Would thoroughly recommend and very trustworthy
G. F.
Elegance Jewellers gave us first class customer service and it was a pleasure to deal with them. If you are going to hatton garden I certainly recommend you pay them a visit.
J. J.
After a recommendation from a friends relative, I paid them a visit where there wasn't a need for me to go anywhere else as the service and the ring was more than I can ask for!
Tip: I did learn about the 4c before my visit just for my own peace of mind.
M. A.
I highly recommend them. Special thanks goes to Mr. Sarwar. I can guarantee you won't find better place in terms of value for money and services in London. We are definitely a life time customer now.
S. P.
Another purchase, very, very happy with my ring, the service as always, impeccable and excellent value for money. Highly recommended. Thanks Elegance!!
J. P.
Had a wonderful experience here. Went in several times and worked with Junaid, who was extremely knowledgeable and took his time teaching me about my various options. I would highly recommend, especially for those who aren't quite sure what they're looking for yet.
S. D.
Great service. Very friendly and helpful specially because my partner wanted to try every ring shape size and style, can say she finally chose the ring she wanted.
J. G.
Absolutely fantastic. Came in knowing nothing about rings and left an expert. Thank you to Sawar and the whole team they were so friendly and helpful. Would definitely recommend for sure. After shopping around ended up going back to Elegance as had the best service and prices. Thank you guys so much.
j. a.
great service, warm welcome and very helpful compared to others... they listened to what i wanted a bespoke engagement and wedding ring made to order with my specific requirements..thanks to the team and SARWAR for handling from start to finish...will advise others if unsure about any place come in here and have a chat with the team you wont be disappointed :-)
i. A.
Elegance jewellery is just that elegance and fanatic customer service. They give me the greatest diamond for my queen and she loved it.
R. T.
My fiancé proposed with an absolutely beautiful ring that Elegance helped him design. I’ve had so many compliments already and I couldn’t be more impressed with the quality. Thank you!!
M. m.
Best price, best service, professional staff, and an amazing quality of work! Would definitely recommend this place :)
S. B.
My fiance bought my engagement ring from here and we have just returned to buy our wedding bands, good value for money and very friendly - thank you
M. C.
The Hassan family are lovely. They took the time to help me find exactly what I wanted and were extremely reasonable. I would recommend for any purchase. Happy shopping!
Thank you again Mr Hassan!
A. J.
Me and my wife bought our wedding rings here - very reasonable price and friendly service, would recommend!
T. &. J. W.
Excellent service with friendly staff. They give great advice and offer reasonable prices with quick turnarounds - would highly recommend.
F. S.
Always Greeted With a Smile.The entire staff is Super friendly, knowledgeable and very helpful. Excellent Customer Service. Amazing work!
Great Prices.
M. K.
Great service. Very friendly and very helpful. Highly recommend.
T. F.
Great store with very helpful staff and very supportive even with a smaller budget. Very can do attitude to any requests I made. Would definitely recommend them over any of the other places I visited while I was there.
Z. L.
Absolutely stunning ring! The service was excellent, the staff extremely friendly and the quality of the ring is just outstanding.
Nothing was too much trouble......highly, highly recommend!
C. W.
Me and my mrs both bought our wedding rings here because these guys you couldn’t fault they have a great range and even made my ring to my design
You must go there if you need any jewellery
They have great prices and a fantastic customer services they really make you feel welcome
I dealt with zain and sarwar both really great guys
You will not be disappointed
z. i.
Had a great experience buying a ring. They were very professional, informative and friendly.
Would highly recommend
M. M.
Like me, if you’re one of those people who have no idea how diamond works, then this is the place for you. The way they sit down with you and explain to you everything is amazing and the customer service is priceless. Thank you so much.
S. L. C.
Excellent service, excellent work on the ring. Had to delay giving a review as the engagement was a surprise, but the team here did a fantastic job which my fiancé and I are really grateful for
i. i.
Fantastic service. Very friendly and welcoming. I cannot recommend them enough. Great service and advice on buying a wedding ring.
J. R.
They have been an absolute pleasure to deal with! They were able to offer a very competitive price and the highest quality I saw in Hatton Garden. I would highly recommend to anyone.
l. s.
Very helpful in finding the perfect ring with great quality reassurance with insurance certification and GIA approval documentation provided, great experience and couldn't be happier with the ring and diamond selection
K. P.
Nice shop with a great selection of rings and very helpful staff. I was really happy with the ring I chose and I saved a few buck too, compared to the other quotes on that high street.
A. S.
Excellent service! My second time here. Staff are very helpful and accommodating, I will definitely come again
I. H.
Great service. I wanted a particular design of earing and was quite specific , they helped me with the design and they have come out very well.
P.
I brought an engagement and two wedding rings here and the staff were helpful, reliable and efficient. I’d recommend
H. H.
Very good service great final product you get exactly what you want, Zain is so professional and he will help you along the way with any questions you may have. You will only leave satfisfied from there. Excellent service from Zain.
B. P.
Very good service. Got good advice and discount. Also very helpful staff. There was small mistake in certificate, they changed certificate immediately. Will go to Elegance again in future.
T. A.
The service here was excellent. Bought a ring and came back to resize it for free. They also posted it back in record time.
S. W.
They really listened to what I wanted and provided excellent value. Efficient, knowledgeable service and I adore the end result - a beautiful ring.
T. A.
Lovely family owned business. Very reasonable prices for great quality products. They go the extra mile to provide an excellent service. Will definitely be visiting again.
T. B.
These guys have always taken great care when dealing with my friends and I. Very helpful, kind and great quality of product as well as service.
S. R.
Excellent service, friendly, very accommodating and helpful, lovely excellent quality jewellery, and very competitive. Highly recommended
A. A.
Hassan was extremely helpful and polite in helping us choose our rings. Would recommend highly. Thank you.
B. L.
A family run business who really make you feel like they want to help you. If you are looking for jewellery make sure you stop in at this shop.
M. S.
Had an excellent experience here with them and the team, couldn't recommend them highly enough
S. M.
Excellent service and price. Definitely recommend
L. N.
Really nice guys, very approachable and friendly. Good value and my fiancée absolutely loves the ring :)
J. M.
Great service, good price and very speedy service to resize the ring we bought.
A. B.
Brilliant service from the day I walked in. No problems, straight honest advice quick delivery. Wont hesitate to use them again.
o. d.
Extremely friendly and helpful staff, made choose the correct diamond suitable for my budget,highly recommended.
P. P.
We were very impressed by their friendly and excellent professional service. They were very accommodating and quality products. We'd highly recommend their services to others.
N. J.
Really amazing people allowed to film and we're so kind enough to help shoot their jewellery.
L. B.
Great service. Friendly and extremely helpful. Is now my official jewellers
h. t.
Really helpful staff, excellent customer service, amazing final products. The sparkliest diamonds
D. D.
Exceptional service and excellent price.
u. A.
Hasan the director was veryhelpful. They went out there was to get the Dimond that i want. Would recommend!
S. W.
Very courteous and professional service, great quality and competitive price. Highly recommend - very happy!
P. J.
Highly recommend this place. Friendly, knowledgable staff and very happy with the product.
S. B.
very impressed - fantastic value, very friendly and gave us a top quality product at a very competitive price
S. N.
Easy to discuss with & a great after sale service. Sarwar was a huge help :)
O. K.
Staff were really helpful and they picked the exact ring i was looking for,definitely recommend this place 10/10
J. G.
Really good experience, great staff and got exactly what i needed for a good price. 10/10 would recommend
P. A. M.
Really good service and support from Sarwar
b. c.
Fantastic product at a competitive price with great customer service, can't ask for more than that!
M. M.
Very professional and friendly service. Good value for money. Highly recommended
A. H.
Best jewellers around best quality product and service
S. A.
Excellent customer service and very reasonable prices.
J. W.
Very good,personal customer service.Friendly staff & excellent value.👍
R. H.
Absoultey brilliant service 10/10 excellent price and super customer service
S. B.
Couldn't be happier with their service, and the beautiful ring we chose.
M. C.
Very good experience ! thanks for your help
A.
Staff are very professional and absolutely delightful 10/10 .Would definitely recommend to other people.
S. W.
Extremely happy with my purchase
Very friendly service 👍🏼
J. B.
Great service and great jeaeller. Very happy with our experiences there!
C. T.
Great service from a friendly, family business. Would highly recommend.
C. B.
Incredibly helpful and delivered on tight timescales. Highly recommended.
J. B.
Very helpful staff, quick professional service. Would definitely recommend.
I. B.
A five star service. Sarwar is excellent!
G. H.
Great service, ring and prices.
T. B.
Excellent service and great value.
J. V.
Great service! Very happy!
C. S.
Great place
A. G.
The best shop in Hatton Garden
F. B.
Highly recommended
v. p.
y. a.
D. K.
B. B.
V. B.
A. K.
M. P.
J. W.
O. J.
J. L. K.
V. O.
D. A.
L. A.
M. A.
I. J.