Reviews of Heera Diamonds. (Jewelry) in London (London).

Heera Diamonds

268 Reviews

253 Comments

Jewelry

Jewellery manufacturer

95 Hatton Garden, London EC1N 8NX, United Kingdom

Description

Information of Heera Diamonds, Jewelry in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Heera Diamonds

Reviews of Heera Diamonds

A. G.

Thank you Heera Jeweller for an outstanding service. Me and my sister were looking for a ring as a present for our mom, and we were on a strict budget. From all the stores in the neighborhood Heera employees helped us best. Massive thank you to Charles, for understanding what we want, and helping us to get it. The ring is White gold band with Blue Sapphires and Diamonds on it. Ring quality is good. It have been month science our mom start wearing the ring. Highly recommended. To this review video attached with my sister trying it.

S. S.

Heera Bespoke Jewellers is the perfect place to go for diamond jewellery. Their collections and designs are amazing. Staff there is very helpful. Special shout out to Anita for helping us immensely. She not only helped us with the design of my choice, but also suggested a few other things to keep in mind. We were new in London and she went out of her way to help us with many useful tips. She made us feel very comfortable and was of immense help throughout. Highly recommend Heera Jewellers!

R. A.

Went to Heera Jeweller in Hatton Gardens. We were greeted and looked after by AK, such a helpful, knowledgeable and kind lady. She went through everything in regards to diamond specifications and ring styles. Honestly can’t thank her enough for her outstanding service. I have got the most perfect engagement and wedding band and it was exactly how I wanted it to be. Thank you so much AK and Heera Jewellers. I will definitely come back in the future. Highly recommend!!

R. R. H.

I bought a wedding band from here, they have a great selection of mens wedding bands at the store. I am so thankful to AK who made the experience all the more special. I didn't have much time as I ordered the ring just couple of weeks before my wedding. AK was so helpful in ensuring I got the ring I wanted in terms of design, I even had diamonds put in it to enhance the look. She went over and above to ensure the ring was to my taste and also ensured I got the ring one week earlier than had originally been agreed. Will definitely be shopping from here in future. I would recommend AK to anyone who wants a great shopping experience here! Very grateful

F.

Wonderful experience of getting my engagement ring at Heera Diamonds. Rishwa made us feel really comfortable and designed the perfect ring for us. Would highly recommend the lab grown diamonds. Even more brilliant and sparkly, but a fraction of the price. Would definitely recommend. Thank you Heera!

M. F.

I dealt with a super friendly & understanding man at Heera diamonds in Hatton Gardens. I left getting my wife’s wedding band to the last minute, but you never would have guessed it by what was provided by Heera diamonds. They were able to provide my wife with the exact ring that she wanted, they were able to beat the price in most other jewellery shops & we also got an amazing quality of diamonds. Faultless service. They even offered to resize should we change our mind of the size of our rings. Thank you Heera!

A. B.

We have now used Heera Bespoke Jewellers for our engagement and wedding rings, they are very professional and great value. We were helped both time by Lara who was excellent throughout, she is very bubbly and has a real passion for what she does. What made our experience feel extra special was that Lara was genuinely happy for us both and she shared our excitement throughout. We highly recommend Heera, ask for Lara who will be more than happy to help.

A. K.

We came back for the wedding band after purchasing my engagement ring due to the excellent service. Once again we were overwhelmed with the service by AK and quality of the rings. Highly recommend for any couples looking to purchase their wedding rings a visit to Heera jewellers! You won’t be disappointed.

P. E.

My wife and I wanted a special diamond for a very special reason. Heera really delivered. Fantastic service from everyone there and in particular from Antonio who sourced a truly amazing stone and matched it perfectly with 2 other stones to give us a magical piece of jewellery. My wife is so pleased with the result after several visits to ensure she got exactly what she desired. The ring is sensational and we are so pleased with the service provided by Heera Diamonds. Would strongly recommend you visit for the very best in Hatton Garden. Thank you once again for a wonderful experience.

L. E.

We came across Hatton Jewellery Centre, a branch of Heera Bespoke Jewellers looking for rings and were very ably and amiably assisted by Charles who was professional and patient as he showed us a selection of weddings bands. He was able to expedite production and we are very happy with the quality of our choice.

N. S.

Nice place, with good collection of diamonds. After looking at several other shops, went there for a diamond ring for my wife, and found the perfect one, just as we wanted. Heera employees are the best, and especially Anita who was very helpful and friendly. She understood what we wanted and helped us with the designs. She also helped us with repairing the ring, as because of some reason, one of the stones had come out of the shoulder. She got it replaced and all other stones checked without any charge.

L. F.

We bought both of our wedding bands from Heera, Hatton Garden. The staff are really friendly, knowledgeable and were able to suggest wedding band designs based on our ideal specification and budget. Their approach is very friendly with no pressure to purchase. We were even treated to a glass of bubbles! Highly recommend. Thank you Aakriti & Jimmy!

T. O.

We bought both our engagement ring and wedding bands from these guys. Very good level of service. Rishwa really looked after us - ask for her if you can! And the rings are great too... One happy bride!

O. A.

Purchased a beautiful replacement engagement ring for my Wife. Rishwa was excellent, she found the perfect ring that met our specifications. Rishworth was very knowledgeable and helpful and helped me find the perfect ring at an excellent price! I would definitely recommend Heera Jewellers to anyone in the market for fine jewellery!

A. B.

Excellent service and lovely staff. We were looking at engagement rings, AK was our consultant and she was extremely helpful and knowledgeable. She made the whole process so easy and made sure we were well looked after. I can not recommend heera enough. Special thanks to AK for her help. We are so pleased with our ring.

A. J.

We visited Heera and were greeted by AK whom was very professional and provided all the information we needed to know being new to the search for a perfect ring. My partner had a bespoke design in mind and AK was confident they could design and deliver with CAD designs and wax moulds which followed. We visited many other jewellers in Hatton Garden however returned to Heera because of the service provided by AK, she deserves to be recognised and is an asset to Heera. Thank you AK.

R. H.

Bought my fiancee's engagement ring from Heera and the process from start to finish was really enjoyable. AK was really friendly and helpful throughout and made sure that we ended up with an engagement ring my fiancee and I were really happy with. Would definitely recomend!

A. G.

We bought a ring from here last week and are delighted both with the product and the service. The team was attentive but without any hard sale tactics. We enjoyed the experience and the ring was delivered on time. We would definitely go back.

S. C.

My partner and I came to Heera (corner store) for the first time. We were extremely content and happy with the service provided by Antonio. I came into the store knowing what type of engagement ring and wedding band I wanted and he knew right away exactly what I was talking about! Very swift service, we collected the rings yesterday and they exceeded our expectations! I could not believe how beautiful the rings came out. We were given great advice from the very beginning. Antonio was very friendly, and approachable! I would highly recommend Heera Diamonds to anyone! The team in general are all so lovely!

D. A.

Amazing service from start to finish. Anita was extremely thorough in explaining and giving us ample options and time to find the perfect ring for us. Lara was great too, professional and really friendly in their approach. Thoroughly recommend!

S. K.

Recently we bought an engagement and wedding ring from Heera Diamonds it was perfect and exactly what we wanted. The costumer service was amazing too they helped us through finding the ideal ring. Especially Anita she really helped us a lot. I definitely recommend Heera Diamonds since they have a variety of rings in different designs.

L. c.

After a recent visit to Heera Bespoke Jewellers, I would like to thank Antonio for his expert knowledge and 5*level of customer service. We where made to feel extremely welcome & Antonio explained everything in fine detail to us! He showed us a variety of diamonds in different shapes & sizes to help make our decision for my extra special engagement ring! It was an experience i will never forget & would highly recommend to friends & family!

A. F.

Excellent customer service. I had a very specific vision for my partner's engagement ring, Heera (and Jimmy in particular) helped me achieve it. Would definitely recommend.

A. G.

Don’t go anywhere else in Hatton Gardens or in London for your rings! Ak treated us really well, was extremely knowledgeable and guided us throughout the process. The ability to design your own bespoke ring with such experts made the experience outstanding. Nothing negative to say, 5 stars! I would especially like to thank Ak for her excellent customer service.

M. A.

Excellent! Heera honestly offers a very accommodating service. The team are so helpful! Mr Jimmy was so kind and helped me find the perfect design for my bespoke wedding and engagement rings! The expert advice and guidance given was brilliant! I'm in love with the final product. Heera provides excellent after service with regards to the ring and any further alterations I wished to make! I'm so happy with my rings and the while experience! Thank you all so much again! Would recommend to all!

J. T.

Once again I have to say the service and quality at Heera was first class! The service from AK who sold me my wife Christmas gift was excellent! Her attention to detail and patience was very much what I have come to expect! Excellent service all round and I would highly recommend Heera to anyone looking for that special gift! Ask for AK she was excellent!

P. G.

Was attended to by Geneva who was really helpful in helping me find the right engagement ring within my budget. Geneva took time to explain the differences in diamonds with regards to value, sizes, occasions and everything useful and needful to know for a diamond illiterate such as myself. All staff were helpful and friendly each time I attended the store and fiancee loves the ring.

N. A.

Amazing customer service from Rishwa. She found the perfect ring for me that had all the specs i wanted. High quality dismond for an excellent price. The ring was resized the same day and i was able to wear it home. Would highly recommend.

J. S.

Great Service from Jimmy, Anita and the rest of the team. We purchase an engagement ring and bands, we made some changes to the ring and Jimmy and the team helped achieved this. He provided pictures of the design and 3d design of what the ring will look like. The final product is exactly what we wanted. The estimated time was slightly longer than expected due to some delays and a small issue with the ring, however the team was quick to respond and make the necessary changes and sent it back to us ASAP! Great service and quality product!

A. W. M.

My wife and I recently purchased an engagement and wedding ring from Heera and were served by Dimple. Dimple provided exemplary customer service. We found her to be polite and professional yet very engaging. She was also extremely patient in answering all of our questions, of which there were many! The ring arrived on time, Dimple made sure to contact us beforehand to let us know. Dimple’s helpful nature made it a pleasure to shop at Heera. Dimple is a real asset to the company.

D. J.

I visited Herra diamonds with my husband looking for an eternity ring. We were served by Pooja who was very friendly and professional. Pooja listened to my requirements and was able to provide exactly what I was looking for. At no stage did I feel pressured to make a purchase. I’m very satisfied with the service I received and look forward to receiving my ring!

G. G.

I want to start by saying a massive thank you to Rishwa, who went over and above to help me find the perfect engagement ring for my Fiancée. Every step of the way, no matter what my ask was, she was always willing and accommodating to see to my requests. We had a few setbacks along the way, through no fault of either party, yet she still worked tirelessly to bring my vision into reality. Thank you Rishwa, and thank you to your colleagues who helped along the way, the service was outstanding and I couldn’t be more grateful. My Fiancée was over the moon with her ring, genuinely exceeded her expectations so I couldn’t be happier. I highly recommend Heera and we can’t wait to come back for our wedding bands!

N. D.

Ak and her colleagues were very kind and helpful in helping us pick the perfect diamond for our engagement ring. We didn't feel rushed or pressured. Would recommend!

J. R.

Pleasure in writing this review after my experience purchasing a custom designed engagement ring. I walked into Heera by chance after looking in the window and was greeted by Anita and her team (Dimple, Soraya and Jimmy) and they are superb! The process was very smooth as they have a large quantity of styles available to create whatever you want. In the end. We created the perfect custom ring with the help of Jimmy who I can’t thank enough. His experience and ideas enabled us to make a ring that is stunning as you can see from the images. He takes his work very seriously/personally and has huge pride ensuring all areas, from design right the way through to production is carried out smoothly. I would not hesitate in recommending this company and team to anyone. I would also like to thank Anita immensely for her help during this experience. She is a gem herself!!

E. H.

Ordered our wedding bands from Heera and was served by Dimple. Excellent experience and service, very helpful and polite. Had one ring resized the same day as collection. Would definitely recommend to others looking for rings.

N. A.

Fantastic customer service! I went to Heera Diamonds on the corner of the road and was dealing with AK. She was very helpful and listened to exactly what I wanted and delivered a stunning piece. I would highly recommend Heera Diamonds and AK!!

V. A.

Delightful boutique jewellers on London's famed Hatton Garden. Recently purchased an engagement ring and could not have asked for friendlier service. AK walked me through the bespoke jewellery process and provided much helpful advice, which really put me at ease and ensured that my ring really had the 'WOW' factor. Really happy with my purchase and will definitely be coming back soon.

c. P.

Pooja was so helpful when it came to selecting our wedding bands. She really took the time to understand and narrow down exactly what is what we were looking for. Thank you for making this an enjoyable experience for us!

S. K.

The staff at Heera Diamonds are second to none. I had an extremely last minute gift to buy and the diamonds I brought which were a great value were well priced and the martini setting was sent to the workshop to be returned within the hour. Charles speedily got this out. Rishwa was the face of the store, her genuine and authentic nature allowed me to feel immediate trust and confidence in the jewellers as did, Charles. I am grateful for the high quality customer service and patience. I will be back soon. Thanks for making the anniversary gift a special one, and one to remember! All the best,

I. D.

Extremely happy with the service from Antonio and the team at Heera (corner store). Purchased an engagement ring and wedding band. We were given excellent advice and guidance on rings. I would highly recommend Heera Diamonds to any one.

J. B.

My partner and I came across this shop when out having a browse. My partner saw a ring in the window. She loved it, and Heera were able to make it exactly the way she wanted it. I must say, the customer service was great. Highly recommended. Thank you to Rishwa and the team for your help! I shall be returning for our wedding bands 😊 Edit- Ring had to be resized after my partner has had a baby. Service was amazing, done within a week and at no charge. THANK YOU!!!!

R. R.

I came here to get an engagement ring for my partner. Excellent service. AK was brilliant and very friendly. There was a slip up with the diamond used not matching the order and the claws on the ring not being symmetrical; but they were quick to resolve the issue by getting the ring replaced in time and kept me updated throughout the proccess. Highly recommend. (Only reason why not giving 5 stars is because of the inconvenience from having to re-visit the store an additional 2 times because of the slip ups).

N. R.

My partner and I bought our wedding rings from Heera Diamonds and we were very pleased with our experience. AK helped us every step of the day and she was very polite, kind, and professional with us. AK always communicated with us in a timely manner and gave us regular updates on our rings. Overall we highly recommend Heera Diamonds.

M. S. P.

Service was great! Was my first time in store and was treated with great attention and service. AK took care of the whole process from begining to end and showed great attention and patience throughout as one expects. Generally an excellent service 360, so would recommend Heera. Ask for AK if you can, you'll get great service.

K. M.

Had a wonderful time choosing my earrings for my wedding at Heera - Pooja found the perfect pair of earrings for me, despite me not knowing what I wanted! They are so unique and I can’t wait to wear them!

k. r.

Heera Bespoke Jewellers is the perfect place to go for diamond jewellery at Hatton Garden. Geat range of collections and designs. Staff there are very helpful, Highly recommend!!!!

A. C.

We are lucky we chose to make our ring here. We got a personal treatment from the team, we had customized the ring as we wished it to be and got blue prints of how it will look like. We got the ring really fast, and they told us that if there will be any problems we can come to fix it. We had some problems with the size at the end, after all the customization and everything, and they took care of it and fixed it. I am very satisfied with the service I got. I am happy the ring is perfect

A. C.

AK was helpful from the moment I walked in and helped me pick the perfect ring - which I can't stop looking at. Even though I had one vision of a ring from the start, with the help of AK I figured another ring style would suit my finger better - and Im so happy we went with the design we did! The most important thing for me was that the ring is lab created and ethical and this ring is just wow and in a high quality (you can't tell the difference with a naturally mined one)! Thanks AK for the help!

F. S.

Was looking for an engagement ring and visited the shop. Geneva was fantastic and provided some great help and offered expert advise. We were able to get the ring of our choice at an excellent price, especially considering some of the other quotes we had gotten from other shops. I would highly reccomend both Heera Jewellers and Geneva, providing a hassle free experience.

A. S.

Absolutely fantastic shop. Brilliant, incredibly helpful staff that have helped me put together the perfect ring! Very accommodating with requests and got everything ready for me in quick time. Special thanks to Pooja who helped me every step of the way

D. C.

Charles is a credit to the company. He helped me from the moment I walked into the store and on countless calls and WhatsApp messages. Everyone in the store is so attentive and they really help to reduce all the stress which comes with an engagement ring. We will definitely be back to purchase our wedding bands. Thank you.

M. B.

Wonderful experience with the whole team at this store. Anita, Justin, Nahal and Toby were all so wonderful I cannot thank them enough. Thank you all so much for the pleasant experience and the wonderful jewellery! A go to store for reliability and all future purchases! X

Z. M.

Served by Liana today. 100% satisfied with her service. I loved the engagement ring, me and Katherine will return for sure as she's a lover of jewellery and Heera and their staff manages to capture all her vision. Once again, amazing service from Liana she was splendid.

J. U.

Dimple was fabulous at advising us, and sorting out a small discount for both our wedding bands. Picked up 4 weeks later and looks great

S. T.

We had made a trip to London for an appointment at another jeweller to see a particular ring they turned out not to have. Thinking the day was a bust, we were walking through Hatton Garden when we saw Heera diamonds and were invited in by Antonio. From the beginning, Antonio was friendly and attentive, and grasped what we wanted. Over the next couple of weeks he worked with us over WhatsApp to clarify our thinking and improve the design further. We are now the proud owners of two platinum wedding bands, each diamond set, that easily outshine the ring we came to London to see. Absolutely delighted. Who knew that bespoke could be so affordable? Simon & Erica

A. T.

Bought both engagement and wedding rings from Heera Diamonds. Rishwa was extremely helpful both times and is the reason why we came back. Thank you!

N. H.

Rishwa gave us excellent customer service and so much of her time. So happy making our important purchasing decision with her. There was no pressure at all and very helpful advice when buying our eternity ring.

N. B. A.

Amazing service and I gained myself a sister 😆 Rishwa Didi is awesome! Ask for her, she really is a wonderful person and went out her way for us! Thank you Heera Diamonds

K. H.

Jimmy was a complete pleasure to deal with. He custom made my wedding ring for me which was exactly what I wanted. He really listened to my requirements and custom made the most beautiful ring (and for a very reasonable price too). So happy I went with Heera and will definitely be coming back.

I. H.

Couldn't be happier with the service we received. My fiance walked into the shop with very little knowledge on diamonds but Rishwa helped us pick out the perfect ring design. Thank you for your help!

C. S.

We bought my engagement ring here. Excellent customer service and advice on choosing the diamond and ring, didn’t feel pressurised or rushed into buying anything. Ring was made and and ready to collect in a couple of weeks - and very happy with the purchase!

H. H.

A fantastic experience from start to finish. Rishwa was incredibly helpful when choosing the right diamond for my budget and gave me a good spread of diamonds to compare like for like. I now feel like a diamond expert! They even resized the ring for free after my proposal with same day service. I would highly recommend Heera.

J. W.

I’ve used Heera twice to resize our rings. The customer service here is brilliant, and our most recent visit Pooja was really helpful. I fully recommend coming here

K. T.

My partner and I were looking for a very specific design for her engagement ring and wedding rings. Antonio in particular was fantastic in handling all of our requests and helped us every step of the way. The end product was perfect I would recommend this store to anyone looking for a professional and personal service!

A. C.

I needed a diamond set into a ring and went into Heera to see what they could do. Antonio was extremely helpful and understood exactly what I wanted. He provided me with a lot of choice of different settings whilst being very patient. After I selected the ring, it was returned to me with my diamond set within 24 hours. Excellent service and would highly recommend Antonio! Thanks.

M. D.

Update: Maheesh contacted me on this and I got a new ring at a seemingly discounted rate. We had a meeting to understand the issues where we agreed that I’d return the ring I described and he’d work with me to get the best ring they possibly can within my budget. The ring turned out lovely and I’m happy with it. I stumbled on Heera diamonds while looking around Hatton Garden for a replacement engagement ring. The service and seeming attention to detail was great so I was won over. I showed them exactly what I wanted and they set out to making the ring. The first CAD illustration was completely wrong so I made amendments, I made further amendments so it came out as the delicate, dainty ring I wanted but what they delivered was a clunky ring which I do not like. I went back to them to fix it but they never got back to me so I’m stuck with the ring. This was 2019 by the way.

A. S.

We were recommended by a friend to visit Heera. We were served by AK who is so polite and friendly. She instantly made us feel comfortable and relaxed. AK's knowledge and customer service is fantastic. Highly recommended!

S. H.

After looking around for an engagement I came across Heera diamonds and instantly felt welcome Rishwa non pushy light hearted approach and expert knowledge of jewellery and especially diamonds are just second to none, simply outstanding! She made sure that I got the best stone and ring my budget would allow. The whole team made me feel at ease Every time I came in. This store really is the heart of Hatton gardens!! Rishwa and your team thank you very much for making this special experience even more special. Scott

S. A.

I cannot recommend Ak enough. From the beginning of the process she made us feel comfortable and went above and beyond to help us create our own ring. She was in contact throughout the whole process and helped when we were unsure on decisions. Ak was genuine and trustworthy, we couldn’t have created this ring with anyone else!

J.

Rishwa was amazing. We felt very looked after and nothing was too much trouble; we left with the perfect combination of pieces to celebrate our sons’ births. Thank you!

W. T.

Thanks to Charles at Heera we were able to make a decision on wedding bands. Personable and knowledgeable staff and quality products received.

S. M.

Amazing service from Rishwa. We had been searching for the engagement ring for a while and after listening to what we liked, Rishwa found the perfect one on the first try!

S. B.

Highly recommended Heera Diamonds, went in to purchase a ring and came out with a tennis bracelet! Customer service is beyond, ask for Jimmy. Ended the session with champagne and not forgetting Charles for bringing it over.

A. B.

The most perfect service and engagement ring. Thank you to AK for all your help. Can't wait to come back to chose our wedding bands.

S. H.

Amazing service from both Jimmy and Anita, they really ensure your needs are met and have a great selection to choose from, I bought the engagement ring and wedding bands from them. Highly recommend them if you're looking for that extra touch.

I. L.

Great service by Dimple! We bought our wedding bands and a pair of diamond earrings last Saturday from Heera Jewellers! We had a very good experience !! Dimple was amazing and she really went the extra mile. She helped us explore all our options and different styles. She was very patient with us and she made the whole process less stressful!! Highly recommend!! Eri&Giannis

b.

Have bought engagement and wedding rings from Heera. Staff are friendly, knowledgeable and took time to ensure I found exactly what I wanted on each visit. Very pleased with my purchases. Thank you!

k.

The service my fiancee and I received from beginning to end was very professional. We dealt with Jimmy who was very helpful and kept us informed every step of the way. We appreciated his attention to detail. The ring turned out better than we imagined. Jimmy will now be our go to jeweler. Thank you for the lovely service Jimmy!

D. B.

Pooja was most helpful and patient with us as we tried on so many diamond wedding rings , lots of knowledge on everything so put us at ease with deciding on out diamond wedding ring .

A. P.

Wonderful experience with Dimple and team when buying the ring. Very knowledgeable and provided great advice especially as was a proper novice. Would highly recommend

A. S.

10/10 Would definitely recommend! Jimmy assisted me from start to finish and updated me throughout the process. Best quality and went above and beyond. Thank you Jimmy!

A. J.

Had a brilliant experience with Rishwa helping and assisting throughout the whole process. She has been amazing and really knew what I wanted. The service was fast and efficient and not at all made to feel under pressure to make a decision. I would HIGHLY recommend Rishwa to assist with her professionalism and great attribute. Thank you so much!

M. T.

Got our perfect engagement ring and wedding bands from Heera with the help of AK - she listened to everything we wanted and helped create a set of rings that fit our bespoke needs. Thank you so much! Anam and Mehmet

W. F.

Rishwa at Meera diamonds was very helpful this week in finding my sister some replacement earrings! I know my sister will love them as she’s been wearing the originals solidly for two years!

F. K.

My engagement ring from here is absolutely out of this world stunning. My fiancé proposed to me on holiday, and I can’t believe how Rishwa went over and above to help him make sure it was perfect. Overly helpful in the service afterwards as well (I had to have the ring resized). Thank you so much!

M. J.

One of the best service. Jimmy really looked after us throughout the journey and got the perfect rings. We'll definitely recommend

B. D.

Bought my wedding ring from here and absolutely loved it, took 3 weeks, was exactly what I was looking for and one of the only stores with it.

A. I.

Rishwa is a true gem. I have shopped at Heera jewellery for a few years now and Rishwa has always delivered on our vision and service. I would highly recommend Heera Jewellery and Rishwa to everyone. Definitely give them a try!

G. P.

Had a beautiful and unique wedding ring made here. Such a treasure and the service was fantastic. Particular thanks to AK!!

P. L.

Very very happy with the service at Heera Diamonds, would recommend to anyone. Ask for Jimmy, Charles or Rishwa. Really went the extra mile for me. Took my rings home same day.

I. E.

I had a good experience with Heera. They were very patient with me whilst I took a lot of time deciding the diamond I wanted to buy. The transaction was down quickly and swiftly. Dimple was informative and helpful with the selection.

V.

I was running around Hatton Garden looking for earrings for my daughter’s 13th bday. Could not really find what I wanted until I met AK at Heera Diamonds. She was very effective in looking into my requirements and delivered exactly what I wanted. Well done AK 👍

R. C.

I bought my wedding ring from Antonio here. He was very welcoming, knowledgable and good fun. It was a fair price and available to collect very quickly. Thanks Antonio and team!

K. S.

Thank you to Rishwa for being really helpful in helping us to choose our wedding bands, particularly advice on creating a custom design.

A. A.

Came here to replace some missing stones on an eternity ring as well as a clean and polish on some other rings and they're like brand new! Great service good prices and quick turnaround. Thank you Rishwa

R. T.

I can’t thank Heera enough from the moment I stepped through the door I was treated with the best service I have ever received the staff was amazing and so friendly, they catered to my budget and had a wide range of selection to choose from they also explained about the diamond clarity on every stone I picked which is always good to know. I would highly recommend Heera and I will definitely be using them again thanks guys!

A. F.

They designed an emerald and diamond ring with matching bracelet, after I explained my preferences to Anita & Jimmy. Great service and craftmanship. I'll be back :) Thank you xx

A. V.

Holly at Heera was so helpful when my fiancé and I were looking for our wedding rings. Nothing was too much trouble and we didn’t felt rushed or pressured. Would definitely recommend

N. M.

One of the best customer service experiences we have ever received. From start to finish we were assisted by the lovely Soraya who made our ring shopping experience that much more special. Constantly advising us and hearing our thoughts to make sure we get the best ring for ourselves. Always going above and beyond and even went the extra mile to get us the best quality ring in our budget! 100% would recommend as it was a lovely, unforgettable experience for us. Thank you Soraya!!!

S. s.

Anita and her team were fantastic, she took her time to show me the options available, understood my requirements and got a ring made to order for me with the changes I desired. If I could give more stars I would.

S. E.

Big thank you to Jimmy, always helpful. Purchased my engagement ring, wedding bands, and pendant necklace all thanks to him and his assistance!

S. H.

My fiancé and I bought our wedding rings at Heera, they’re absolutely beautiful and Dimple was so helpful answering all our questions and providing really good advice so we ended up with the perfect rings.

N. A.

I could not recommend Heera jewellers more! Aakriti gave us amazing service from the moment we walked in and was extremely helpful in helping me decide what I wanted. She went out of her way to create my dream ring! I am extremely pleased with the service and definitely recommend Heeras for any sort of jewellery.

D. J.

Rishwa at Heera has helped me on a number of occasions source the most beautiful items over the years. There is a lot of competition in Hatton Garden but I always come back to Rishwa and Heera because they are the best and go above and beyond to help. Highly recommend.

O. M.

Gary's level of customer service topped with an amazing smile was incredible. I visited the store on Tuesday 13th/04/2021 with my Wife as we were looking to upgrade our wedding rings to real platinum quality and let me just say we had a great experience instore whilst being served by Gary. He helped us find the best rings that suits both our styles and even offered my wife water to drink! how cool is that? The best jewellers ever! I can not recommend enough... just wow! We will definitely come back for more :-)... Thank you Heera Diamonds

M. C.

Bought an engagement ring recently. Geneva was great to deal with and made it a really great experience. The ring is stunning. Would definitely recommend

J. G.

Purchased Eternity ring from Heera. Fantastic service from AK and Manager Rishwa who were so helpful. Both Made the experience very special. Highly recommend these Jewellers. 💍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

T. A.

Excellent service yesterday when deciding what ring to purchase. Customer service was excellent and so was the turn around time (1 hour) to alter the ring size. Would highly recommend. Regards Tom

V. K.

We were served by the wonderful Rishwa, who offered us an excellent discount and provided top service when choosing our wedding ring.

D. R.

Excellent service from Ak who went above and beyond to ensure I received my order for my husband’s Christmas. Nothing was too difficult for her. Would highly recommend shopping with them and especially with Ak as your assistant

C. H.

Charles was fantastic in talking us through the range of options when choosing our wedding bands. He was very patient with us and gave lots of advice on sizing, cut and design. We have now ordered 2 perfect wedding bands for our big day in July. Can't wait to pick them up in a few weeks! Thanks Again - Calum&Chloe

N. A.

Excellent experience with Heera Diamonds. Mahesh helped us out with designing a custom engagement ring we were after and then more recently, both our wedding bands. The craftsmanship of the rings were top notch and prices were very reasonable. We will be recommending to friends and family for anything jewellery related. Thanks again Mahesh!

T. M.

Heera made me a beautiful ring in remembrance of my brother who passed away in 2016. It’s white gold and diamonds feather ring. Service was excellent. Anita contacted me frequently. So helpful. I would recommend Heera and the lovely staff that work there. I’m so happy with my ring. It’s beautiful. Tina

D. Q.

Rishwa was extremely helpful and guided me to purchasing an amazing looking ring. My recommend Heera Diamonds! Will be back soon!

Z. P.

Great service from AK. She listened to what we wanted and delivered. The ring is beautiful and beyond what I expected. Thank you AK - I’m a very happy customer

O. K.

Received great service by Dimple. From start to finish she made sure we were satisfied with everything. Highly recommend.

T. A. (.

I cannot express how incredible the service has been at Heera Diamonds, I went into Heera to just browse back in November but Anita was super helpful and informative that I ended up placing an order for the perfect ring. All the staff at Heera are friendly and welcoming, going above and beyond to meet their customers needs when it comes to choosing a ring. I was so impressed with this that I had to recommend Heera to family members and took my cousin along so he could choose a ring for his wife to be. I just recently popped in again to get my wedding band re-sized and get engraving. Once again, Anita made this possible and the staff at Heera were kind and attentive. Words cannot really highlight how happy and pleased I am that I went to Heera , I would highly recommend to anyone who is looking for that perfect ring for their big day.

K. J.

Rishwa was great. She helped me with the engagement ring and wedding bands. Definitely recommend her!

L. F.

My husband and I bought our wedding bands from Heera and also had my engagement ring re sized with them, both experiences were great. Everyone is very friendly, the service was professional and the turnaround was quick. Anita ensured we were kept up to date with progress and will be making some bespoke jewellery in the future for us. Thanks Heera!

R. R.

Today my fiancé and I were walking through Hatton Garden looking for wedding band inspiration. I have a lovely vintage style engagement ring which was a family heirloom for which I was looking for a wedding band to fit around it (v-shape). We looked in the window at Heera at the different designs when Dimple came out of the shop to say hi and offered her help. She was lovely and helpful offering to show us different options to fit around my engagement ring. Found the most gorgeous ring in rose gold instead of yellow gold and Dimple said that we could get it make up exactly as it was but in the same gold as my ring. We then looked for a ring for my fiancé and he found the perfect one too! Sooo happy and would 100% recommend! Thank you Dimple!

G. S.

Excellent service, really helpful staff especially AK, gave us great advice and have the perfect ring for my wife’s 50th. Would highly recommend. Thanks for your help

N. E.

Dimple was really nice and helpful she quickly understood my needs and help me make the best choice.

d.

Anita was amazing . Very professional and helpful . Went out of her way to find me the perfect diamond for my amazing partner . Would highly recommend

D. T. C. E. A.

Cannot recommend Heera enough. We dealt with Fern who provided a fantastic service. she provided great advice in regards to the diamond engagement ring I purchased. I gave her the design I wanted and did exactly what I asked for, with constant updates and help. She goes that extra mile to make you feel reassured for such an important purchase. You must use Fern if you want helpful, friendly advise and support. Fern you have been amazing! Thank you for everything!

T. R.

Very welcoming, friendly service. Ring made and delivered exactly as described and on time.

K. K.

I came into Heera looking for an engagement ring and the customer service was so amazing. I have no clue about jewellery/diamonds but with the help of Anita and her team i was able to pick out a beautiful engagement ring for my now fiance! My partner loves the ring and i could not be happier! Also although we're going through covid-19 Anita has been amazing and was always able to keep me informed of the progress of the ring

E. P.

Great experience with heera diamonds. Knowledgeable and friendly staff with no pressure throughout. Big shout to jimmy for all his help

P. J.

Very lovely experience buying my engagement ring and wedding band, the staff particulary dimple was very friendly and showed and advised on my needs! Highly recommend this place

K. M. E.

Great service. Made bespoke wedding rings same day. Charles was great to deal with. Would recommend

A.

Rishwa is a g. I was drunk as hell and she didn’t try con me. Highly recommend

A. D.

Loved my experience buying an engagement ring with Heera. I found their sales people knowledgeable, helpful and not overly pushy (obviously they make it keen they want your business, but they don't put too much pressure on if you are just interested in seeing what they have available). Really felt like they were trying to find the best fit for my budget and they were happy to show me multiple different stones and rings (rings don't matter so much, from what I could tell they can do pretty much any design you like! I was just after something simple). Also, from what I could tell they were one of the better value outfits in Hatton Garden, even after trekking around to a couple other shops I couldn't beat them on price. Plan to come back here for future ring purchases.

R. B.

I was looking for a complete set for my daughter who turned 18. I looked in many shops but this was the first to catch my eye and hit me in full. I went out satisfied with my purchase, having what I wanted in my hand. The options given were all fantastic, but they quickly figured out what I wanted and gave me a nice and simple option, exactly how I wanted it. I recommend this amazing place to everyone.

M. B. J.

Competitive prices and good quality diamonds. Thanks for helping out Antonio. Will definitely come back for more :)

a. j.

Cannot recommend highly enough Heera. We had priced an item away and Antonio said he would get a better price for a better quality! True to his word the item was stunning and my lady was over the moon. A pleasure to deal with Antonio

V. P.

My husband brought me a wedding ring, we were served by Rishwa first class service

D. B.

Definitely recommend Heera Jewllers! Such amazing customer service, especially from Anita. Anita not only knew exactly what we wanted, but she helped make the whole process less stressful. Anita went out of her way to make sure we were looked after, even whilst she was abroad! Thankyou Heera Jewllers ... absolutely love our rings! X

L. F.

Travelled down to London from Bristol and Heera were so helpful, I was looking for something different and they were able to put together the perfect ring together for me. Anita was so great, helpful with every bit and was able to source everything I wanted on the same day that we walked into the Heera. Excellent quality of both band and (black) diamond, very fair price too. My fiancé is so happy with the ring, I would highly recommend to anyone looking for an engagement ring. Thank you to Anita and the team!

S. K.

Can't recommend Heera (Anita and Jimmy in particular) enough for the fantastic job they did on our engagement ring - despite it being a bespoke design, they were able to find the right diamonds, create a perfect design and get it made in a tight timeline (and a reasonable budget)! The ring was fantastic, as was the overall service - they took an incredible amount of interest and care in ensuring it was perfect. Would happily shop from Heera again in the future! - SK

T. B.

I bought an engagement ring here and I couldn't have had a better experience. They listened intently to what I had in mind, and went out of their way to make it. Beautiful craftsmanship, and exceptional service. The ring was a bit too big and they changed the size for no extra cost. Perfect!

A. G.

Great customer experience and super friendly staff. Rishwa was a great help and made it a lot of fun!

R. M.

Excellent service 👏 from AK . Really stuck to her word on giving me a great discount and delivery date much appreciated. Providing excellent customer service and professional advice. Would love to do business again and I'm sure I will . Again thanks for everything AK 🙏

H. H.

Absolutely amazing experience thanks to Anita at Heera diamonds. Amazing selection of rings and I recommend Heera to anyone looking for an engagement ring ! Thanks again guys and my fiancé loves the ring ! They definitely know all there is about Diamonds.

J. B.

i got some eternity rings made for my wedding anniversary, great design beautiful platinum rings. Nice friendly team, Anita gave us a personal service.

M. R.

Heera Diamonds is a fantastic place to shop. The staff were very helpful when I was selecting an engagement ring. They talked me through all the different styles, settings and stone options, in multiple appointments (to suit me). The products themselves are of the highest quality and fair prices for the area. I was also relieved to not be subjected to the hard sell approach! I would and have recommended Heera to friends and family, and will be going back myself for the wedding bands!

K. K.

10/10 We required a rare specific cut, diamond, excellent quality and GIA certification for my fiancé’s engagement ring. This was a challenge with other jewellers, most of which needed to sought this diamond. When coming across Heera, they had several within in our requirements. They offered a fantastic and excellent service from purchasing the diamond to design and finish. We dealt with Anita who was personable, enthusiastic and very knowledgable. We look forward to working again in the near future. Thanks so much Anita and Heera.

A. K.

AK was amazing, she is very knowledgable and because of her i now have a very happy fiance. Thank you so much AK.

D. S.

I came to Heera diamonds to design a ring. I had a very precise design in mind and compared with a few other boutiques in the street. Not only Charles at Heera Diamonds understood straight away what I wanted, but Heera prices are very competitive. Even after the sale they advised and helped us for the resizing. I would definitely buy from them again.

U. A.

I bought my wife's engagement ring and wedding band from here. After getting quotes from almost every shop in Hatton Garden, Heeras Diamonds gave me the best offer for a very good quality diamond. Their customer service is fantastic and so is the aftercare. I've walked in many times for a polish and re size and they are always happy To Help. They also gave my wife a great discount when she went to buy me a wedding ring.

L. H.

Great experience at Heera diamonds, Ryan and Mahesh were extremely helpful in choosing the right rings for our wedding. An extremely personable experience at a very competitive price within Hatton garden and much better than the high street. Service was quick and efficient, we both love our rings. Thank you for completing our wedding experience! Would recommend to anyone.

Y. W.

After purchasing a diamond for my girlfriend’s engagement ring, I needed to find a place to have it set. I must have walked up and down Hatton Garden 6 times, popping into many different store's enquiring about price and the different options available to me. None of them gave me the sense of comfort and assurance that Heera did. They were absolutely wonderful, very patient, helpful and knowledgeable, the staff were simply amazing! I was well looked after by Anita, who was very personable and charming. Rebecca and Rishwa were also really lovely and I felt like they genuinely wanted the best for me. I sent Anita images of the ring I wanted, of which they created a computer-generated 3D model. Once I told Anita I was happy with the model, she had it printed for me to see before giving her the go ahead to have it made in gold. The whole process felt really special. In terms of price, for the customer service I received, and the whole experience in general, none of the other stores on Hatton Garden even came close. I even had my ring blessed by Anita's lovely mother! All in all, I am very happy and couldn't recommend them highly enough.

I. O.

I would just like to say a big thank you to Aref for his great service. I was looking for an engagement ring and was so unsure as to were to go and what to get. After seeing so many jewellers in Hatton garden and getting so many quotes I was so unsure as to were purchase a ring from. I was approached by Aref and at first I was hesitant to speak to him as I don’t like being approached but after a minute of speaking to him I was warmed by his approach and mannerisms, he invited me in and I was instantly comfortable. I could go on all day but all I would like to say is they are very professional but most of all I felt he had a real interest in what I was looking for and was determined to find me the perfect ring. I told him my budget and he found me exactly what I was looking for slightly above but I was not complaint as it was the perfect diamond I was looking for my fiancé. Fast forward 5 weeks and I have received the most beautiful engagement ring and in fact it was better then I expected. On the day of picking up the ring I realised they had not put the engraving I had asked for but as soon as I mentioned it the woman serving did not hesitate to call the work shop and within 25 the engraving was put on 👍🏼. Great service all round and I was extremely happy. If anyone is looking for bespoke jewellery in the Hatton garden area then I would 100% recommend you visit this jeweller. As I first time buyer I could not be happier. Thank you Aref and thank you Heera I look forward to seeing you guys again for my wedding band. 5 starts to all 👍🏼😎💯

V. P.

Great service from Pooja! Helped us find the perfect ring. Thank you

T. S.

Just ordered our wedding bands after purchasing a very beautiful engagement ring. As before fantastic customer experience and very good value for the area. Many thanks Mahesh, the engagement ring made my future wife very happy! See you soon Terry and Ana.

C. M.

We went in here to pick our wedding rings for our wedding. We were looked after by Lola who couldn't have done more for us. We explained what we were both looking for and not only did she show us what we described exactly but also brought over other examples that were similar but with a slight twist in design or shape to show us the difference. She also studied my engagement ring to ensure that we got to look at the same material that it was to match perfectly. This was really helpful as it gave us a wide choice of what we felt looked best on each of our hands. Lola & the team made the whole process so easy and stress free and we couldn't recommend them highly enough - they even cleaned my engagement ring while we were sorting out the payments.

S. G.

Amazing, Rishwa was very helpful and we got what we needed straight away!

k. n.

Rishwa is amazing I bought full wedding set she is very friendly and I will come back for other purchases thank you heera diamonds

P. S.

Big thanks to Ak who helped me create a beautiful engagement ring for my fiancé.

P. A.

Gemma and the team were very helpful in designing a bespoke engagement ring. They were very helpful, involved me in the entire process and after sales support has been excellent. Highly recommended.

C. R.

Lola and the rest of the staff here are amazing. The service from the moment we looked in the shop window to leaving with our rings was second to none! Like most brides, I felt nervous about choosing “the ring” but Lola and the team were patient and helpful and made the whole experience a dream. I cannot recommend them enough. Thank you again Lola, you are a diamond :-)

H. S.

Heera is amazing! Hatton garden has so many shops it is impossible to know where to go. We were shopping for my engagement ring and luckily we were browsed the windows of Heera and decided to go inside. They were so helpful in creating exactly what I wanted and within the budget. My ring was ready in 2 weeks and when we went to pick it up it wasn't quite right so they kept the shop open late to make the adjustments so I could take it away that night. So helpful, really beautiful designs and amazing prices. Thank you all!

M. C.

Great quality jewellery, customer service is amazing, Rishwa made sure we knew all the details about the products and the prices were great!!!

J. N.

I visited Heera on the recommendation of my best friend who had recently married. I was a nervous bachelor, completely out of my depth and had no idea what I was doing. Rishwa and Mahesh helped me so much with choosing a diamond engagement ring for my then fiancee and readied it quickly for me to propose the next day. We have since returned for numerous resizings, diamond earrings and now our wedding bands. The Heera team are friendly, relaxed and happy to work with you to find the best item for your budget. All of our diamonds were GIA certified and I would have no hesitation in recommending them to anyone.

D. H.

Fantastic help when needed! Having spent a couple of hours searching the windows in Hatton garden, my fiance was at a loss and wanted to go home. So much to choose from but daunting on a budget. She was not enjoying her Hatton garden experience. She tried to preserve and Heera Diamonds was our shot. We were approached by Max who was friendly from the start and it felt like he wanted to get to know us before he wanted to sell us anything. We were immeaditly comfortable to enter the shop with Max and chat about what we required. We left very very happy with a beautiful engagement ring and our wedding bands, we cannot thank Max enough for helping us when we were in need. Excellent service with a personable approach. No pressure and not condescending like some other jewellers in the area. Can't recommend enough.

F. S.

Since the first time I visited Heera Diamonds, I was met with a whole team of warm personalities. They really epitomise the height of luxury and outstanding customer service, making the whole experience even more special. Their jewels are beautiful and they have a fabulous range, so you're sure to find exactly what you're looking for. If not, they will go out of their way to get what you want. Their prices are also unbeatable. When my fiancé and I bought our wedding rings last month, Mahesh was brilliant, so friendly and helpful! We have definitely developed a lifelong relationship, will always buy our jewels from here! Thank you Team Heera! Fariha

I. O.

We had a very good experience in this store and we had very good customer care from Geneva who walked me through all the options and I left with a ring I was really happy with. Thanks for your help!

P. S.

I purchased an engagement ring from Heera Diamonds and was guided well in what to look for in choosing the right diamond and ring,. My partner was very happy with the ring and I Would thoroughly recommend Heera as they provided great quality, prices and service. I'm sure i'll be back for our wedding rings.

G. B.

I had a great experience at Heera, I visited the store while on a recent trip to Hatton Garden and found that they could create exactly what I was looking for. Rishwa was so helpful and really helped me visualise how my ring would look and made sure that I was completely happy with the design of the ring. I am really happy with the finished ring and I think it really represented good value for money. I would definitely recommend Heera! I can’t wait to save up for my next purchase!

J. P.

Excellent experience and with the amazing help of Geneva we found our perfect wedding bands. Thank you

V. T.

I walked in knowing why but not knowing what exactly I was looking for. The place is really inviting and pretty. The staff was very helpful and kind right away. There are tons of choices but they helped me by giving me the best options. The manager is always available for any request and always finds a way out. I highly recommend this place, because it has so many positives aspects without having a single negative one.

s.

My fiance and I would absolutely recommend Heera Diamonds. They did everything we asked for and we're super happy. My fiance has said the ring is her perfect ring that she'll wear everyday. Thank you guys for the service!

b. f.

They sorted me with a very beautiful engagement ring , lovely service from very lovely ladies thanks again

I. O.

I went back to this company for a resizing and I received great service. Jimmy was really helpful and resolved all my problems.

D. B.

I bought a ring for myself, I asked for a certificate of authenticity for the diamonds after chasing I received a document that a could not open. I asked for a pdf version and the just don't replying to my email. as far as i am concerned those diamonds could be just zirconia. I would have liked a lot more consideration having spent almost 3k

J. M.

My fiancé purchased my wedding band through Heera last week. We were well looked after by Aakriti and Jimmy who gave us a great price on the ring! Highly recommended :)

S. A.

WOW is all I can say to heera! If your in need of a beautiful ring heera really is the place to make your dreams come true! I was SO impressed by the service given by all staff and especially the manager mihesh! Mihesh was amazing in the way he dealt with our query, he had sat down and had explained everything I needed to know about diamonds as it was mine and my finances first time buying something like this! He made us feel so comfortable and created the perfect engagement ring from a picture I had found which yet ended up looking better than the picture I had shown initially itself! I was so emotional and so impressed with the final product made. He was very patient and very understanding as me and my fiancé had a few issues and helped us a lot! I have already and will continue to recommend Heera to all friends and family! He helped us with both mine and my finances ring and i really thank heera and the team for being part of this memorable journey of mine and I can't be glad enough that I picked them out of all the shops in Hatton garden! My dream wedding ring couldn't have been more beautiful! Amir and sabz!

M. S.

After spending some time searching on the internet and in a number of shops, we have ordered our wedding rings with Heera Diamonds. We had a very useful conversation with one of their members of staff, Hari. He was extremely helpful and attentive, working with us late into Friday evening. He patiently answered all of our questions and was able to advise us on styles, finishes, and general advice. Furthermore, the timeframe for the work to be completed is impressive and also, the price we agreed upon was extremely fair. We have a good forward plan and hope to receive our rings then. I plan to update this review upon the receipt of the rings. So far though, our experience with Heera has been overwhelmingly positive and we are excited to have purchased our rings from them.

D. W.

The service I was given in store was exceptional and we spent a lot of time deciding the final design and size of the ring, which itself is also very good quality and was a reasonable price too. However the aftersales service has let Heera down, hence my review of only 4 stars. I have tried 5 times now to get the valuation certificate for the ring which is required for my home insurance and each time they have said they would email it through, but I still have not received anything.

G.

The service was great from the start until the pick up. We dealt with Mahesh and had a customized engagement ring made along with wedding bands. The advice given, time frame to delivery/pick up and everything else was explained in detail. Received diamonds with the relevant certificates too. Whether you know exactly what you want or aren't sure about what you want, Heera Diamonds will be worth a visit! Thank You once again Mahesh & Heera Diamonds.

S. C.

Fantastic service from Rupa and the team. We dealt with both Bradley and Rupa and they both, from the start provided us with great customer service. We had a customized engagement ring made along with 2 (his and hers) wedding bands, they were clear with the time frames - 8 weeks due to the customization. The rings were ready within this time frame. All diamonds provided are with the relevant certificates. If you know what you are looking for, then Heera Diamonds is definitely worth paying a visit! Thank You once again Heera Diamonds.

M. S.

I would have no hesitation in recommending Heera diamonds. Mahesh and his team were fantastic and we never felt rushed or pressured at any point when choosing our wedding rings. Some weeks later, my fiance realised that her wedding ring was a little to small. We returned it to Mahesh and it was resized and re-engraved within 4hours - fabulous service. You really don't need to look elsewhere. 😀

T. M.

I would highly recommend Heera Diamonds! I met Mahesh and his team at the NEC wedding show and he made me and mum feel comfortable with his fantastic knowledge of my vintage 1920s diamond and sapphire ring. I had visisted many jewellers and none made me feel at ease and the costs were spiralling into the 1000s for the restoration. Mahesh quoted an amazingly reasonable price and allowed me to pay in regular chunks over a few months. He also quoted me an brilliant price for a bespoke shaped and fitted wedding band. Me and my partner travelled down to London to pick up my rings and for him to also pick his ring. The sales team were welcoming, personable and made us feel relaxed with no pressure to chose immediately. My patter fell in love with a beautiful ring, and the team negotiated an fantastic price and also we were able to come back and collect it within 2 hours!! Overall such an brilliant experience and well done to Mahesh and his team for providing an amazing amazing service! Would definitely recommend!

A. P.

Mahesh and the team at Heera were fantastic in helping me make a great choice of engagement ring. The advice was patient, clear and just what I needed, without being pushy. Mahesh helped me design a ring, explaining and showing me a range of different options before I chose one that my now fiance is delighted with. I'd tried a number of the stores around Hatton Gardens but would definitely recommend Heera's relaxed and welcoming store.

R. J.

Antony, at Heera Jewellers took time out to listen to what I wanted. He worked patiently with me finalise the end product/ Not once did I feel pushed to buy as is then case with most of the jewellery shops on this street. They made it to order on short notice too. Thank you , I am well pleased with my ring.

B. D.

I have just received my full eternity ring and felt compelled to leave a review . My ring is a full eternity ring that Mahesh and his team really went above and beyond to ensure that I was super excited and pleased to receive. I do shop around and I am beyond 'picky' when working with a team to realise my vision. I get anxious to see the outcome and impatient. But at every point they done their best to reassure me and kept me updated. I cannot tell you how much I appreciate their patience. And then to top it off my ring was ready for me to pick up but due to travel commitments I was unable to get to London for 3 days ... But that was no problem for Mahesh because knowing how much I wanted to see the finished product he personally took time out of his evening and drove all the way to Cambridge to deliver it to me. How is that for service!! Sincerley .. If you are looking for quality, second to none service all at a good price pop in or call them I promise you that you will not be disappointed.

F. K.

First 2 visits were really good. Rebecca was great and understood what we were looking for. We looked elsewhere but her service made us choose Heera. However, the day of collection did not feel special at all, especially after a long wait. The young guy serving us seemed like we were a burden on him. He was very robotic & we felt very awkward in the shop. He didn’t even pack the rings for us. He just gave us the boxes and we put them in the box. It ruined the whole experience of Heera Diamonds. Felt as if they got the sale and don’t care now. The ring itself is perfect and my fiancé loves it. But the service we got when picking up the ring left us a bit disappointed as we spent a lot of money but felt like we were shopping in Primark. 5* for Rebecca. 1* for that guy we picked up from.

s. b.

I was Hatton garden and met a lovely person name rishwa who helped me with a lovely service with a great price what was better was I had a repair and polish and now it looks brand new I recommend 100% very happy and made my day

M. P.

Wanted to write a review for this company because although we haven't found the one ring for me yet, their help, guidance and exceptional knowledge really helped bring me closer to discovering what I wanted in an engagement ring and also helped my partner find his wedding ring style. I have visited a lot of other stores in Hatton Gardens but the time they took and the advice they gave was really good and far better than the advice received in other stores. They really do know their stuff, if you have no idea what you want this is a good store to come to. I didn't feel at all like I was being pressured into buying anything and I was able to try on a wide selection of styles. If they had a ring I liked I would have bought it from them but I am still on the hunt. There are not many companies that give a good service these days so it's important to recognise those that do. Also they don't mind you taking photos (some stores don't want you doing this).

T. F.

I bought my girlfriend's engagement ring at Heera. The team were really helpful, particularly Mahesh and Rupa. They both spent significant time with me, helping to consider the options available and getting a sense of what it was I wanted and answering my questions about the sourcing and 'production' of sapphires. I had quite a tight timescale and the bespoke ring I chose was ready in time, which was great. The only downside of my experience was when we got the ring re-sized. When the ring was returned after re-sizing, it came back the same size, which was frustrating and was presumably down to a communication error on Heera's side. This was then resolved fairly swiftly, but did take the gloss off an otherwise impressive service and I did think the team were not quite as apologetic as they might have been. Overall though, the team here are great, very pleasant, knowledgeable and prepared to spend plenty of time with and not rush customers. I would definitely recommend others to shop here.

M. A.

i bought my wife's engagement ring and our wedding rings from Mahesh- cant recommend his services enough...choosing the engagement ring was no mean feat, i spent hours in the store agonising over every last detail of the ring and i felt like he was with him every step of the way, i never felt pressured and he helped me understand the key things to consider when buying a diamond. I selected a beautiful yellow diamond on a modest band for the big question and my (now) wife was blown away, goes without saying that we went back to Mahesh for our wedding rings too. He has a wide selection of diamonds, settings etc. his prices are competitive, he's reliable and genuinely cares about his customers- 5 stars from me!

C. B.

Myself and my girlfriend had a quick look around Hatton Garden late last year in order to get an idea as to what design of ring she liked, ready for a time when I was ready to pop the all important question. It was already late in the day and some shops had closed. We were however approached by a friendly chap from Heera as we glanced into the window. He invited us inside and as he wasn't pushy in any way (I despise pushy sales staff), we took the opportunity to sit down and educate ourselves as to what's what when it comes to rings, stones etc. We spent an hour or so with a girl named Christina who was extremely helpful. It was also quite an experience being shown loose stones up close etc. We thanked her for her time and off we went to enjoy the rest of our evening in London. Fast forward to 2018 and I'd started to think about what I was going to get, how I'd propose etc. I called Heera, booked an appointment and a couple of weeks later went in to see a chap called Charlie. Again, very helpful and not pushy in any way. One thing I'll say is I am usually very reluctant to divulge my budget to anyone trying to sell me something because I don't want them to see that as an open invite to get the full sum from me regardless. Needless to say, despite me telling Charlie the rough figure, the chosen band design and stone was priced up and it came in under budget. I therefore increased the size of the stone, was presented with a new price and then asked for the best price on it. If you don't ask, you don't get! Charlie informed me that it would take a week or so to have the ring made but as I was in no rush, I elected to leave it with them for nearly 2 months before collecting it. I'll also add that whilst Charlie was up and down like a yo-yo getting me new stones etc out (sorry Charlie), I got chatting to the owner of Heera. He told me his background etc and why he chose to set Heera up. One thing he said stuck with me. I asked, what makes Heera different to all the other shops in Hatton Garden? For instance they all have huge window displays full of sparkle and Heera has a small display with a limited selection. The answer was, we aren't trying to sell you what we already have. We want you to tell us what you want, and we'll create it for you. Good answer! Anyway, I spent a little over the intended budget and once the question was popped, she absolutely loved the ring. Superb service in every way... Thanks all!

L. B.

Lovely customer service from Geneva. She was extremely helpful abs helped us to get our jewellery. Amazing experience

M. S.

Very knowledgeable and helpful when buying a ring. Were very helpful guiding me through the process of buying an engagement ring. They weren't pushy or pressurizing and were able to design the ring to match my request. When the ring turned out to be too was too big they resized this in 2 hours. Excellent service.

E. R.

We visited a number of jewellery shops before meeting Bradley at Herra. I wanted to buy my wife an eternity ring after the birth of our child, and Bradley walked us through what they could provide and match what it was we were after. After waiting a few weeks, the ring was crafted for us perfectly, and my wife loves it.

S. K.

Extremely happy with my purchase.. Almost made me cry when I saw my ring as perfect as I imagined it to be.. Anita and Jimmy not only helped me find my diamond per my budget and needs but also made sure I get the best quality.. I was so confused before but when we landed at Heera, I knew I was gonna be buying from here. Anita helped me with my design, recommended what would be the best purchase and also provided the cost benefit analysis which made my husband's decision very easy.. Given the extensive analysis, we can definitely say we got the best deal.. I am now so thrilled that I would look to get my family jewellery from Anita.. Highly recommend HEERA..

P. A.

Geneva was excellent she was very friendly, she was helpful. She has great knowledge. Her customer service was fantastic. Thank you.

D. N.

I have probably been to at least a dozen shops up and down Hatton Garden, but only at HEERA, I felt at ease to buy a diamond ring for my fiancé. I had a specific design in mind and they were able to recreate it flawlessly. I highly recommend them for their guidance when choosing the right stone as they will not push you to get the more expensive one but actually, try and find your best buy.

H. P.

recently bought an engagement ring here, they have a window full of spectacular rings and diamonds that are pre owed but look brand new. so i got a lot more for my money.. and a very happy fiancee

R. L.

Mahesh was wonderful to work with throughout the process of creating our totally bespoke pieces. The quality of the stones they sourced was excellent and the communication was supurb throughout. I would not hesitate to recommend them to anyone looking for reasonably priced quality GIA certified diamonds and will definitely be using them in the future.

R. H.

Charlie is the man! I started off with an intent to buy an engagement ring but had no idea as to the diamond or band! But i was on guard as i did not want to get lured in by a fancy suit and mind washing salesmans pitch.... With the honest, knowledgable and friendly aproach from Charlie at Heera, i had already made my mind up that i wanted to buy the ring from him way before i found the one wanted! People buy from people, and Charlie gave me the best quality ring and the best quality experience. Thank you

N. B.

Amazing service, Charles ran me through everything I needed to know and was a star. Highly recommend.

a. d.

The only jeweller that made me feel completely comfortable and did not rush me into doing anything I didn’t want to. Showed me real pieces for comparison and not replicas. They managed to create the exact style I was looking for. Knowledgable, helpful and personable staff. Thanks to Jimmy and Anthony for the perfect ring. I’ll be back!

I.

Thank you Heera Diamonds and Anita. We couldn’t be more happy with the engagement ring. You’re service was perfect and you truly helped us get the ring of my partners dreams!

S. H.

Gemma was really helpful and patient, and we spent 90 minutes going through all the options. I found separate band and diamond which I liked, and they combined them for me, and resized it when we found that it didn't quite fit. A very good experience from start to finish.

F. B.

Wow - what a fantastic team at Heera! - From the very first time we met with staff, they were extremely helpful. Finding a wedding ring can be a daunting experience, but the attention and service we got, was second to none. At times, you feel like people are just trying to sell you anything and everything - and we all know how precious diamonds are - but with Heera, we felt like they understood us and our needs. So much so that we've bought 3 rings off them (including a bespoke arabian style ring, made from scratch) and told all our family members about them! We owe a huge thanks to Mahesh (manager) who has been a real legend with all our demands. I would suggest that anyone who reads this should head his way! - From Farhanah and Amir

R. D.

Absolutely brilliant service! It felt like family throughout. Great selection of rings and a huge amount of knowledge couple with the family feel made the whole process amazing. Thanks so much guys!

D. K.

We went to Hatton Garden to get the engagement ring with my fiancé who had a very specific idea of what she wanted, despite looking at every ring in the street and not finding what was in her minds eye we came across James in Heera. The shop had a ring that resembled it but wasn't exactly the finished article, we sat down with James told what we wanted and within 2 weeks had a bespoke ring that is exactly what my fiancé had imagined.

W. G.

Incredibly happy with engagement ring I bought! Service was perfect throughout and no way I would have picked the ring I did without their advise from Christina around design. I now have a very happy Fiancée!

R. P.

Had a great service from start to finish and they helped me to find the perfect Diamond for the Mrs - big shout out for Anita and Charlie! Only took less than 1 week so sort the ring after we picked the diamond Thanks Heera!

R. G.

Highly recommend Heera diamonds! AK provided best customer service! Happy with my purchase

R.

Amazing service with Anita, easy communication for months and eventually we got the perfect ring for my Mrs. Thanks for everything. Definitely recommend this to anyone thinking to purchase one in the future!

M. G.

Just received my cladahg ring I ordered for my granddaughter really love it it is beautiful well satisfied with this item ,would recommend Heera Diamonds .

I. M.

Absolute professionals, with excellent customer service. It was a pleasure from start to finish. We recommend them highly. Thank you very very much - Isabel and Jonny.

M. H.

Being rather particular about the stone I was after, I actually walked passed the original shop en route to another. After leaving that one I decided to make enquiries with Heera. Without sounding like a typical review, the selection & process was faultless. Having found the perfect stone in Hong Kong, HD organised the shipment back to the UK and set to work on the setting. All delivered on time (night before a flight to Cali) and the outcome involved a lot of tears and a YES on Half Moon Bay beach a few days later. Thanks HD!!

R. m.

Wonderful friendly service, hence this is the third piece of jewellery we have had them make bespoke. Great value too.

J. Z.

Professional service. Delivered on time. Very nice atmosphere and great quality of our wedding bands. Highly recommended.

A. S.

Lola was amazing, really helped me to make my dream ring available at an affordable price! Would recommend a million times again. Will be back for more

J. M.

I found Heera when browsing round Hatton Garden, and found the guys very helpful. They were able to create a pair of diamond earrings to my exact requirements which my wife loves.

M. K.

Great service and selection. Staff are friendly and patient. Jimmy is a star.

P. N.

had a pleasant experience with heera, Antonio looked after me well, great priced ring and got better than I wanted, I would have paid much more for less if I had gone elsewhere.

S. K.

Highly recommended. Always really helpful and great pieces at good prices.

M. K.

Jimmy was really helpful throughout the whole process

I. C.

Pleasant and negotiated price to help me. Quick and easy service.

K. K.

Amazing place to pick up my fiancée's engagement ring and we're going back there for the wedding bands as well! Best jewellers in London!

K. C.

Great experience! Lola was very kind to us and helped us through choosing our wedding rings.

E. S.

Got great help customising my engagement ring to fit a wedding band. Really great help from Rishwa coming up with a design that would work.

D. P.

Great experience and Anita is particularly helpful. Designed a fantastic ring that my fiancé loves.

c. w.

I was looking for something special for my wife and went into this shop, we were made to feel very welcome and they showed us what we were actually looking for, they told us it would be about 3-5 weeks which wasn't a problem and they emailed me when it had arrived, we went back up and greeted with a glass of bubbly, they showed us the ring and it was perfect, the weight of carrat in the diamonds was so much better value for money than our local jewellery shop, so glad we decided to buy from you, thank you

K. D.

Great service from Mahesh and the rest of Heera. Beautiful rings! She said yes so it must have been a good ring.

M. B.

Fantastic product and service. Engaging and personal experience made a stressful purchase enjoyable and rewarding. Many thanks to Jimmy for his help and service throughout.

S. S.

Great service from Jimmy at Heera Diamonds. Very knowledgeable about the product and a safe pair of hands pre and post sale. Couldnt recommend more.

J. T.

Brilliant place! Exceptional standards and very friendly and insightful advice on choosing the perfect ring! Thanks Anita and team!

T. B.

Great service friendly staff really helped me a elect what I wanted without making be feel pressured or rushed. Thank you Anita

S. F.

Excellent service really do go over and above!

M. W.

Fantastic service and made the whole process of choosing an engagement ring & later weddings bands seamless.

c. h.

great experience in getting for me an my wife wedding rings, helpful I would recommend these people a lot

J. B.

Geneva was amazing . Wonderful service.

C. M.

Fantastic service and great price really happy with my engagement ring thanks Charlie

H. W.

Jimm was friendly and we were happy with the price. Thanks.

M. M. D.

Nothing to complain about. Friendly service, very good price! Thank you!

F. E.

Great service from the get go and never tried to over sell the product..Highly recommend and very reasonable prices

S. J.

Excellent experience, staff friendly, polite and were not too forceful in trying to sell.

p. b.

Really helpful and know what they are doing!

L. D.

Fantastic experience. Rishwa was great throughout and made sure we were really happy with the ring. Would highly recommend. Thanks

M. A.

Friendly and helpful service, glad we found them

J. w.

I went in looking for an engagement ring and did not have a clue where to start. One of the staff Ak helped me through every stage within my budget and was very helpful. I would definitely recommend going to them for any of your jewellery.

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