Reviews of Goldsmiths. (Jewelry) in Newcastle upon Tyne (Northumberland).

Goldsmiths

178 Reviews

108 Comments

Jewelry

Watch store

1 Blackett St, Newcastle upon Tyne NE1 5AU, United Kingdom

Description

Information of Goldsmiths, Jewelry in Newcastle upon Tyne (Northumberland)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Goldsmiths

Popular times

Sunday

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Reviews of Goldsmiths

C.

Exceptional service once again…. I have reviewed Northern Goldsmiths on Blackett street previously however I update my review after my recent visit. The store is presented beautifully and the staff are so friendly. They can’t do enough to help and all take time to speak, have a chat and make you feel welcome. A special thanks to Mick who looked after me during the visit. He is so professional, friendly and makes you feel such a valued client. I look forward to each visit whether making a purchase or just catching up with the staff and browsing . I can’t recommend this store highly enough. Thank you to all for your impeccable service

J. H.

The best Stores for watches in the UK. Superb waiting times compared to other jewellery stores I have approached. Very friendly and great value, Robin was excellent, all the staff were great. Can’t recommend this shop highly enough.

T. C.

I’ve bought watches & jewellery from Newcastle Goldsmiths over the years. On my last visit to collect one of my favourite watches, Mick looked after me from the second I walked through the door. Down to earth bloke with a excellent knowledge of Rolex watches. Highly recommend Mick….👍🏻

J. C.

I visited here quite a lot over the last couple of years, I got my engagement and rings here and I got my husbands wedding here, I also visited here to look for something to have for a birthday gift which my mum and family were putting towards, the staff are always very helpful and the 2 ladies that served me were very patient (as I'm not the easiest person)I'm indecisive especially when I don't know exactly what I want. Staff helpful and pleasant an offer of beverages and never rushed. Gill and Lynda were the ladies I have dealt with on my visits.

P. D.

Lovely experience looking for a new watch. Staff very friendly and helpful. Haven't chosen the watch yet but I'll definitely return once I've made my decision.

N. G.

I visited the store yesterday to collect a new watch and found all the staff extremely polite and professional from the minute we walked through the door. Would 100% recommend buying from this branch and a big thanks to Mick and all the staff for making us feel at home 😊😊

j. l.

Great support and welcoming experience from Emily and the other staff, very engaging with my wife and I as we popped in speculatively for an Eternity ring and with Emily's help made a purchase 👍🏻

G. M.

Anthony Wright - super helpful - easy to talk to - listens and understands customer needs Great communication - good correspondence - from appointment confirmation to completion of the transaction. Store in a very convenient location - all the team super friendly and welcoming. We transitioned from the now closed Middlesbrough store Records and details transferred and now allocated a new efficient Sales consultant. Overall great experience and will be using again in the future

J. J.

The customer service is totally outstanding. The staff are so welcoming and knowledgeable, I wouldn’t want to shop for jewellery or watches anywhere else .

A. R.

Northern Goldsmiths, Blackett Street provide a first class professional service. I would most certainly recommend to all family and friends. Thank you Andy R.

M. D.

Always excellent service received from Emma and her team. Whilst I have found most jewellers to have superiority complexes, the staff here are extremely knowledgeable and patient (necessary for myself). Welcomed by name at the door for appointments, prompt and efficient service. A new customer for life.

D. S.

The personal attention I receive and friendly, efficient and professional service every time I’m in store or call is just special. They look after me as a well known valued customer (they know who I am any time I call with my Scottish accent.) A special mention must go to Sophia who found the exact watch I was looking for for my daughters birthday in 2020 and has done so again for two other special family occasions. I can’t praise the Blackett Street Goldsmiths and the amazing people there highly enough.

J. R.

I have dealt with the store on a couple of occasions now and I have to say I really enjoy the experience. The staff are lovely and make the event so special. The latest was I bought my step son a watch for his 21st. Sophia helped me select a really lovely watch and ensured it was gift wrapped and beautifully presented. She has since overseen the removal of several links to ensure it is a good fit for him. He was and is overjoyed with it and was actually brought to tears. Thank you to Sophia and the staff for really making our family feel special and to make the process of selecting the watch an equal part of the memory of his 21st.

A. D.

Fantastic friendly , informative and professional staff. Many thanks for my recent purchase - beautiful watch. Really looking forward to visiting again soon . Many thanks again . I highly recommend a visit to this store for a wonderful purchasing experience !

B. W.

Decided after 3 years of looking to buy a watch at Northern Goldsmith, Blackett Street, Newcastle. Rob served us, he was very knowledgeable and friendly but didn't rush us into any decision. All the staff were helpful and a glass of prosecco too, fantastic.

G. M. S. U.

Very professional team, lovely buying experience! Anthony has been very helpful in sourcing a watch I really wanted and his professionalism and buying experience was a totally different level. I would highly recommend using their expertise.

J. S.

Great meeting/collection with Josh, thanks for your time and for making my trip enjoyable. Clearly very similar choices watchwise and likes.

B. B.

Had my first visit to the store yesterday and have to say was very impressed . The decor is stunning and the gentleman who served was very knowledgeable and helped me pick out the watch I wanted . He also explained everything about the watch five star service

S. R.

Always made to feel welcome and well looked. In particular Danielle and Josh have made sure that my watch buying experiences have been special and memorable.

K. G.

I purchased a watch from Goldsmiths and the staff we're brilliant couldn't of asked for a better service,a guy called Josh dealt with my purchase and he was a great guy to have helping me looking forward to my next visit.

I. M.

Just thought I had to thank the guys at the store for the very professional service I received whilst shopping at this branch . Very special mention to Kash and the way he deals with people. It’s all about the customer and their needs. Thanks very much guys and hope to see you again soon. X

A. M.

Vicky was great, made my purchase a great experience. Thank you.

S. S.

Outstanding service. The staff make you feel at home, are extremely knowledgable and there is no sales pressure whatsoever. Anyone looking to purchase a watch, piece of jewellery etc then you can’t go wrong visiting here.

S. G.

Store members can be relied on to provide clear, well researched advice on wrist-watches and the associated service and repair elements.

P. A.

Another welcoming visit to Goldsmiths Newcastle. Staff as always (Gill) very helpful, not pushy give you plenary of time to pick what’s right for your occasion. Best service around.

A. F.

I had need to visit Goldsmiths in Newcastle upon Tyne and what a very good visit it was.I was met by Helen who was very courteous and professional.Her welcome was very warm and welcoming credit Goldsmiths.Thankyou.

S. G.

Excellent service by all the staff that we engaged with. Very relaxed atmosphere, with complimentary drinks to help us relax and enjoy the retail experience. Highly recommended

P. J.

Just collected a watch repair, was told appx 10-12 weeks, thought it may be longer with Covid but it arrived on time. Looks like a new watch. Very happy with the service and would recommend.

R. A.

The member of staff that dealt with my request was extremely polite, friendly and chatty. My request was sorted very quickly. I always trust goldsmiths to do a good progressional job as it has such a good reputation, but as such it does come a little pricier than some other jewellers.

J. R.

Well laid out shop staff very polite helpful and leave you to browse but help you when asked . When you come in this shop it’s such a nice feel and you can just relax when there 🇬🇧✅

A.

Huge thanks to Jill for helping me choose an engagement ring for my Fiance. Very professional, caring and looked after us all the way through. Goldsmiths 5*

P. J.

Excellent, friendly and professional service. I was made to feel very welcome and left feeling very happy with my purchase. This was a gift for my daughter's 21st and everyone shared with me their best wishes.

B. N.

Fantastic service got First class treatment by Rob Coleman from sitting down & having a glass of bubbly to his recommendation on chosen watch! I'm very happy with it & will be going back 100% for my 40th wedding anniversary for my wife present.

G. k.

1st class service as per usual & Rob is a pleasant & knowledgeable salesman.

M. S.

Rob is amazing, he helped me locate the watch I want in another branch, very welcoming and friendly, 10/10 would recommend!

D. M.

Goldsmiths Newcastle truly assist is making suggestions for those special purchases because of their wealth of knowledge and experience, we buy maybe only once or twice, they are helping customers make valued choices all day long, great to see what they suggest as alternatives.

B. T.

Excellent customer service I spoke on the phone this morning to Linda i was looking for a specific Breitling Navitimer which they had in stock. Did a deal over the phone and went down this afternoon to collect and again Linda could not have been more helpful despite me arriving 45 minutes early. Linda arranged to have the strap adjusted and i was back on the road in 15 minutes. Linda was extremely helpful and efficient. Next time i want any jeweler or watches i will be back to Newcastle and i live in Scotland. Thanks again Linda

W. Y. L.

Fantastic service. Very friendly welcoming and professional staff. Thank you Richard in particular for making every visit a great experience!

D. L.

Excellent service, very knowledgable and professional

G. R.

Bought my wife and Longines watch, Staff very friendly I cried all the way to the bank.

j. w.

Recently purchased a watch for my partner's birthday I was served by Rob who was very knowledgeable and genuinely interested in what I was looking for, Rob went above and beyond excellent service and aftercare when we went back to have the watch sized. Thank you.

R. T.

Excellent service and excellent quality. Staff are very helpful and educated, and the quality of goods is at the top of their levels. Even getting a watch repaired is easy to do thanks to great training.

S. C.

Fantastic service received and advice. Rob Coleman within the Newcastle store is a star

R. O.

Great warm welcome and friendly environment. No pressure to buy but very helpful with showing product and letting you try anything on.

D. C.

Very friendly staff and very knowledgeable

S. B.

5 star service as always. Dani always makes your visit a brilliant experience. Would highly recommend dani and the rest of the Goldsmiths team 👌

P. R.

Not very helpful whenever i have enquired about products. They never get back to you with details. Just come across as not interested in helping. Never willing to negotiate either on pricing when other jewellers are for the identical items so go elsewhere first to check.

B. W.

Excellent store, excellent staff.Made a couple of purchases and even though they had to be ordered , they arrived much quicker than l expected. Thanks for everything Terry, you made our year.

S. G.

Top quality jewellers. Took watch for a battery change. Omega ladies watch.not cheap but the best around.

M. J. L. C.

Was looked after by Richard Longworth while purchasing my watch great help and perfect to deal with from start to finish can’t recommend him enough thanks a lot

A. V.

This is a great to store Dan and Gill were excellent, even got a manager intro who was excellent too, would recommend, first class service.

C. A.

Excellent personal service and product knowledge with a great range of quality watches

B. J.

A great experience visiting to buy a gift for my daughter. I was made to feel very welcome and given excellent advice from the staff here, and I won't hesitate to return.

S. S.

Fantastic service delivered by a great team in this store. Can't recommend enough

a. k.

Very friendly & lovely staff!!!

i.

Brilliant staff. Very welcoming, and provide a relaxed professional experience .

A. H.

Always receive excellent service from this store. Nothing is ever too much. Staff are very helpful and accommodating.

R. C.

Thanks Linda Knell for the five star service. It was a pleasure meeting and doing business with you.

R. C.

always enjoy visiting this jewellers great service

j. f.

Excellent service, very helpful staff especially Michael. Will hopefully be buying our wedding rings there 👍🏾👍🏾

N. S.

My number 1 choice when I want to buy jewellery or watches. Really good customer service and really nice people.

t. w.

First class experience

T. R.

Beautiful shop. Picked up a repair. Staff were helpful and knowledgeable

G. L.

Great store, great service.

S. D.

I found that the staff were courteous and professional and they had excellent customer service.

j. f.

Probably the best customer service I ever had, extremely friendly, patient and personal

l. r.

five star service - friendly and efficient with unbeatable product knowledge

S. E.

Fantastic staff went out of there way to help and inform even when they knew they were not going to get a sale today.

R. B.

The staff are very helpful and are prepared to show you are range of similar items to let you choose

P. M.

FANTASTIC SERVICE FROM A GREAT BUNCH AT THIS BRANCH. LOOK NO FURTHER WHEN MAKING A PURCHASE!

S. W.

They have a great selection of some fantastic watches www.irongatelocksmiths.co.uk

S. R.

Helpful but not buying diamonds when I visited did get good deal on other items

P. B.

Very nice and informative staff. Good selection of jewellery.

T. M.

Great selection of watches always excellent service

I. G.

Resolved the problem with my Rado watch without any fuss or bother.

j. t.

We got our wedding rings here very nice

M. R.

Treated with helpful curtious civility at the Northern Goldsmiths Blackett St. Branch

A. S.

5 Star service…..guaranteed !

T. H.

The staff are friendly and helpful

G. H.

Top class the diamond Specialist Gill is absolutely amazing !

r. “. o.

Always great customer service always deal with vicky highly recommend

o. i.

Amazing and Lovely Staff

m. p.

This was a very good experience.

M. D.

Great professional staff!

T. G.

Superstars at Goldsmiths! Thanks for all your help!

J. B.

Nice atmosphere, friendly and helpful staff.

l. d.

Excellent from start to finish

s. r.

Classic store with great service and products

D. B.

Very friendly and helpfull staff.

S. G.

Great service and quality

G. H.

Fantastic place and amazing staff.

S. E.

Some absolutely fantastic jewellery

n. r.

Superb customer service as always.

A. T.

If you want it done right

A. R.

Fantastic customer service

L. P.

No. Lift

S. D.

Very helpful staff

T. K.

1st class service

S. M.

Great service

A. R.

Elegance

B. R.

Helpful staff

J. T.

Expensive.

y. z.

(Translated) The style I wanted still had to be ordered for a few months, so I had to stop buying it. (Original) 我想要的款式还要订几个月，只好不买了。

G. C.

A. G.

E. P.

T. R.

K. r.

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