Reviews of Sonkai Jewellers. (Jewelry) in Norwich (Norfolk).

Sonkai Jewellers

29 Reviews

28 Comments

Jewelry

Jewelry store

9 The Royal Arcade, Norwich NR2 1NQ, United Kingdom

Description

Information of Sonkai Jewellers, Jewelry in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Sonkai Jewellers

Reviews of Sonkai Jewellers

S. W.

Redesign I inherited 2 rings which I couldn't wear. With Mallory's excellent design work, combining the gem stones from both and Craig's brilliant craftsmanship I now have a beautiful ring that I love wearing. The service from start to finish was perfect, I can't thank them enough and will always recommend their services.

N. M.

I needed my wedding ring resized after breaking a finger. Susan was extremely helpful and resized the ring perfectly. The jeweller has done a perfect job of altering it and the price was very reasonable. I would definitely recommend this jewellers

J. I.

We had our engagement ring reset and resized and other items cleaned and restored. Craig explained in detail how the diamond would be reset . Everything looked like new when finished. We could not recommend Sonkai too highly.

S. G.

Sonkai jewellers have done an excellent job resizing my ring, which no longer fitted. Thanks to the measures they have put in place, I felt very safe going into their shop in Royal Arcade, Norwich and they were so helpful. Within a week my ring was ready for collection and its lovely to be able to wear it again. Also had a chance to check out the beautiful pieces available in store too! I would certainly recommend them whether you are looking for a new piece of jewellery or a refurb or repair.

A. P.

I can't recommend Sonkai Jewellers enough. Craig made my beautiful bespoke wedding ring seven years ago, and then recently repaired my engagement ring so that it looks like new. The whole team here are very knowledgeable, friendly and professional and provide a level of customer service that goes way beyond expectations!

F. M.

I just wanted to thank the team at Sonkai for the amazing repairs that they did on my wedding ring. The ring is 20 years old and was my mother’s wedding ring before becoming mine, it was custom made so it is a unique piece. As it is white gold, it needed re-rhodium plating as it had yellowed over the years. It had also bent out of shape and developed a fine crack on the underside of the shank. I chose Sonkai for these repairs as they carry out work in-house and would not have to send my ring away to carry out the work required. I was also impressed by their custom work as it’s truly unique and beautiful. The team were extremely patient, answered all of my questions at consultation and made me feel confident that they would provide the best care and service for this very sentimental piece. The work was carried out to an exceptional standard, I was amazed by the results and the ring now looks like it did when it was first made. I could not recommend them highly enough, skilled and professional craftsmanship and a caring nature when handling a sentimental item. Fantastic pricing and a good timescale for the work needed. Thank you Sonkai!

F. S.

After one of the big ‘names’ on the High Street told me they couldn’t re-rhodium a ring, I found Craig and his team who managed to replate and clean it within 30 mins! I have also commissioned a bespoke bangle using the gold and gemstones from an unworn ring, which I love, and I receive a lot of compliments about. I have no hesitation in recommending Sonkai for their friendliness & professionalism

D. D.

I had my engagement ring resized a couple of weeks ago and have just ordered a bespoke wedding ring from Sonkai. I cannot recommend them enough! I was left without an engagement ring after being told by another jewellers that my unusual ring was poor quality and would fall apart if resized, which left me devasted. I took it to Sonkai and they resized it without a problem! They are friendly and professional, I can't fault them! I'm looking forward to picking up my wedding ring in a few weeks.

J. D.

We asked Sonkai to create a new engagement ring by 'up-cycling' some older jewellery. They took a real genuine interest and really helped us through the choices available to make the most awesome unique ring for my lovely girlfriend. They created a stunning end result that she is over the moon with. Craig and the girls really know their stuff and you can trust them with complete confidence. Support local craftsmanship! Pop in and see them, you won't regret it!

W. N.

These guys are great - they carried out a repair and resizing on a bracelet for us after several others told us it was 'impossible' (including several Hatton Garden shops). To start with, I sent Sara at Sonkai some photos of the piece and she immediately came up with some suggestions for what we could do. Once they had it onsite, Craig carried out a brilliant job and it now looks great and fits perfectly. They were quick, expert and willing to take on a job that was apparently beyond London jewellers. Also a great price and friendly service - this is the jeweller you're looking for!

A. N.

Had a bespoke ring made recently, even with the challenge of the covid chaos, I was kept up-to-date throughout the process. Excellent support and help with design and the end piece is something special. Thank you so much Mallroy, Susan and the whole team.

J. T.

Fantastic Repair Service, Craig understood what I needed which made me feel confident to leave my jewellery there. Fair pricing. I've recommended two other people who have used the repair and also design and 'build' service. Both exceptionally happy also. Great local business to be highly recommended, keep up the good work! 😀

L. R.

Craig made bespoke rings for my wife and I, we were so pleased. He helped us to design them and also has repaired an unusual pearl ring for us too. Cant recommend them enough, such a great team.

H. C.

Needed a silver bangle mended which had been repaired a few times before elsewhere. Excellent personal service, suggested different options of repair with my needs at the heart of the decision making. Very friendly staff, So happy with the result! A fantastic outcome. Will use Sonkai again .

O. N.

Can’t praise Sonkai highly enough. Immensely knowledgable and patient team who do everything they can to help you. Craftsmanship is top class.

R. M.

So friendly and helpful with designing a ring to suit my every need - super professional finish - Craig is a very clever boy! :) stunning end result, so pleased!!

C. B.

I am so pleased to have found this jewellers. Great range of products to suit different tastes. Really professional, friendly service. Perfect jewellery shopping experience. Thank you.

N. T.

Excellent, professional service. We had some jewellery repairs done here at a much fairer price than others quoted. Would definitely recommend.

R. C.

Excellent service. Jewellery repaired expertly on the premises. Almost every other jewelers send stuff away.

R. S.

This business differs from traditional jewellers.Its good to see forward thinking and dedicated customer service,as well as exemplary craftsmanship.It really goes above and beyond expectations.

T. C.

If I could award 6 stars I would! An extremely professional service that is friendly, modest and far better than any well known high street jewellers.

A. Q.

The bespoke jewelry is absolutely stunning, with the staff being friendly and helpful

M. M.

I had a ring repaired which was a very difficult job, I was kept informed all though the work. I could not have asked for a better service or result..Mo

L. D.

Excellent service through the recent difficult period. Most impressed with their professionalism and creativity.

N. G.

Wonderful selection of instore handmade jewellery.

B. C.

r. b.

C. B.

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