Reviews of F.Hinds the Jewellers. (Jewelry) in Reading (Berkshire).
F.Hinds the Jewellers
63 Broad St, Reading RG1 7QE, United Kingdom
Description
Information of F.Hinds the Jewellers, Jewelry in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of F.Hinds the Jewellers
Sunday
11AM–4PM
Monday
9:15AM–5:15PM
Tuesday
9:15AM–5:15PM
Wednesday
9:15AM–5:15PM
Thursday
9:15AM–5:15PM
Friday
9:15AM–5:15PM
Saturday
9:15AM–5:15PM
Popular times
Reviews of F.Hinds the Jewellers
C. D.The staff are very helpful and friendly, the earrings that I purchased are very pretty and well worth the money. I shall definitely visit the store again as it has become one of my favourite jewelers.
A. M.We visited a few times asking for custom made engagement and wedding rings and requesing a quote. The staff that took our initial request was very friendly and accommodating, not to speak he took a lot of time to listen to us and understand what we wanted. We were very happy with his attitude and approach.
However, following this wonderful start, we were rather disappointed to receive an oxorbitantly high quotes without a sufficient break down and explanation of the costs. Most disappointing was that they cannot procure high quality sapphire stones certified by a prestigious international organisation like GIA which was rather surprising considering they’ve been in business for such a long time. We were just told the stones can’t be certified and that was that. The price of a pair of sapphire stones was only £400 (which we thought was rather cheap considering the requirements we had) while the quote for the mount was £2,400. We thought it was rather naive of whoever provided the quote to ask for this price for the mount since we had referred them to the design we wanted developed by another company and the total price of the ring on that site (however with different stones) was only £600. We thought we’d be paying more for high quality stones and it turned out the mount itself would be times more expensive. The quote for the groom’s wedding band was incredibly expensive (£3,500) while all we wanted was a simple 6mm -7 mm band with a circle band in the midle containing black tourmaline (a very inexpensive stone).
Overall, we thought there may have been insufficient communication between the local shop and whoever they were communicating with to produce the quotes. Needless to say, we didn’t proceed with the request. Disappointed with this service - we were left with the impression our request was handled irresponsibly.
M. D.Started off by using click and collect, fast efficient service. When I got the ring it needed an adjustment. Ring was sent off and came back all sorted with no fuss made. Friendly staff.
Thank you
C. H.I used to shop at Hinds many years ago when I was in my teens but recently visited on 1st March this year, initially only to enquire about their valuation day when I spotted a beautiful ring in the window. The staff were very friendly and patient whilst I chose between several items and extremely informative about aftercare products to look after the jewellery . I haven't bought gold jewellery for a long time but recently had a small inheritance which allowed me to consider investing in some and I left having spent over £750 on rings and earrings!
Afterwards I had a small issue with an item and again their aftersales service was really great. Overall it was a really enjoyable shopping experience and reminded me of why Hinds used to be my 'go to' shop for jewellery.
Their range of products are really unique and lovely quality and the prices are good too! Will definitely shop there again (maybe for gifts for others now..!!) and definitely will recommend their sales and service to my friends and family. Thanks very much.
k. k.I have been a customer at this branch for a number of years and have always had excellent service. I would recommend this store for both repairs and purchases
S. S.Very speedy and good quality. Said it could take up to 4 weeks to arrive and it was there in days. Price is perfectly reasonable and about what one would expect from a jewellers, definitely not cheap but not stupidly expensive either. Very friendly service as well.
K. C.The sales lady was very helpful and it was really good that I was able to order a clock on line without paying which gave me the opportunity to view before buying. In the end I chose a different clock which was already in the shop.
C. G.Always love the Reading Broad Street branch. Staff are great all friendly not false
Went in for a repair of braclet and come out with a new watch and insurance
Excellent Shop and wonderful staff
This shop is Lush always use
J. M.Click and collect was very good
The person at the shop was helpful and she. Gifted wrapped as well . very nice person
H. J.Staff are always kind, professional and helpful. I love the jewellery too. ☺️
A. Ž.The best customer service! Highly recommended!
s. j.They knew what I wanted and the specialist helped select the exact one required.
V. S.Not first time using service from F.Hinds and for sure not the last time :). All was perfect!
S. s. N.Well worth a very long look i found what i what i wanted and i know you will
S. P.Reserved an item to pick up in store great service and very fast.
L. S.The service was absolutely brilliant I could not ask for better.
R. T.Very helpful ladies
T. N. T.Good
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P. R.Contact
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