Reviews of Watch Shop. (Jewelry) in Reading (Berkshire).
Description
Information of Watch Shop, Jewelry in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Watch Shop
Sunday
Closed
Monday
Closed
Tuesday
9AM–6PM
Wednesday
9AM–6PM
Thursday
9AM–6PM
Friday
9AM–6PM
Saturday
9AM–6PM
Reviews of Watch Shop
H. S.
Fantastic service. Great prices. I had two watch straps replaced and a battery!
A. M.
Large collection of watches of many different brands and good location in central Reading. The staff seems approachable.
The issue is that most prices are not displayed and one needs to ask each time. Comparatively, other stores in Reading display all prices including when they have 4 or 5 digits. As a shopper, I feel frustrated. I don't want to engage an employee and ask him to give me prices for 40 different watches then walkaway if I am not sure to buy that day.
H. W.
This is a 'thumbs up' to WatchShop in Reading. I have been after a Louis Erard watch for a while now.
I had one condition - I had to see the watch before buying.
I did try this with other stores, and got nowhere. Goldsmiths were particularly inept.
I rang up WatchShop and told them that there were 6 watches that I liked, and that I would like to come into the store to try them and choose one.
This was no problem, just had to let them know the product codes and they would order them in free of charge at the end of the next day.
When I went to the shop, the watches were ready, and I got to select the nicest one (not the one I expected).
It was a chilled, pleasant experience and I got to talk watches for a while.
Overall, would definitely recommend.
P. R.
It's a shame that this shop is the only one outlet other than on-line, we travelled an all round journey of 210 miles just for a couple of watches but well worth every mile, the two male assistants were first class and knew how to treat a customer we would love to see another outlet in Birmingham bull ring.......l fully recommend "The watch shop" for affordable watches.
G.
Excellent service. I ordered a watch from their website but opted to take it into their shop in Reading to have it adjusted. Took it in yesterday and the young lady behind the counter couldn't have been more helpful. She removed a couple of links re-assembled the watch but I decided it was still to big, she then decided it was best to do it a link at a time so that we could be sure I got the best fit, which she did, even though this must have been very tedious for her it was all done with a smile and nothing was too much trouble.
Overall my experience with Watch shop, both online and in store has been a really positive and pleasant one, I cant recommend them enough!
Having seen the negative reviews on here I really can't equate them to the watch shop I have dealt with, perhaps the customer isn't always right?
C. R.
My in-store experience was very good. I haven't bought a watch from the shop but was able to browse and try on a Bulova and a J&J Windmill. I've moved away from Reading now but a watch, A Rotary Les Originales Swiss Quartz, as a gift from their website and it was delivered on time at a great price. Given the reviews here though I would be nervous about buying anything over £500. Would love to here back from anybody with better experiences.
N. B.
Slightly up and down customer service. But a guy called Sam who works in the reading store, saved the day. He knew what he was talking about. And I managed to get the watch I wanted. Shop has a good range of watches to choose from in the price range of up to £50-£1800
N. W.
excellent service. walked in saturday didnt have the exact watch i wanted, they got it delivered to the branch monday pm, i went in tuesday am and i bought it. excellent customer service from the young girl that helped me with the watch functions and getting the fitting right. so i bought the watch at "internet" prices but got to try it/see it before i committed. well done watchshop (y)
B. C.
A good selection of cheaper to mid-range watches here. One of the few Ball Watch stockists in the country. They don't stock Ball for BMW, though.
If your looking for higher-end watches, though, you won't find the likes of Tag Heuer and Rolex here.
B.
Great staff. Serviced a watch I had for a few years and replaced the battery. Will always return to this particular shop for all my watch purchases.
P. L.
I love g-shock range. They have all the best models.
M. C.
First purchase from Watchshop. Very impressed with excellent communication from start to finish. Top quality product and service.the Website is of an extremely high standard. Highly recommended.
S. L.
A great web site, but not backed up by good customer service, I'm afraid. Typical of a big, faceless on-line organisation - slow, very impersonal and unhelpful. They give the impression that they are just 'ticking boxes', rather than actually trying to help. If you point that out to them, they give you an address you can write to if you want to complain. Great ! Then they can just 'tick that box' and move on to the next punter. They just want your money. Full stop.
j. m.
Avoid like the plague.Staff haven't a clue about the product they sold.Bought a Bering Watch that had a faulty clasp.Item returned.They kept it for a month on the pretext of sending it back to Denmark for repair.They told me Bering did not have a repair centre in the UK.Item returned to me and was just the same i.e. faulty clasp. Found a Bering dealer in Ringwood, Hants. Couldn't have been more helpful he agreed clasp was faulty.Bering have a repair centre in Hertfordshire and he sent off for a new clasp.Problem solved done under guarantee & I didn't even buy the watch from him!.I was so impressed I purchased a Bering for my wife & wish I had known about this shop before having dealings with Watchshop. Once they have got your money they don't want to know.
C. M.
Perfect service. Excellent product at a superb price. Piotr was a pleasure to deal with. Will be back for more. So many great watches to choose from.
M. D.
Great shop and online webiste. I only ever buy my watches from them. I find there pricing to be the best and very friendly.
m. b.
Very friendly staff, couldn't be more helpful or accommodating. Excellent service, would definitely be my first destination for another watch.
I. V.
I bought an amazing watch at an unbelievable price. The place has a watch for every taste and the staff is beyond reproach.
S. H.
Reasonable prices and service generally, but had a quote three times the price of a watch yesterday.
J. C.
Great service friendly staff recommend and cheaper than other watch shops
M. H.
Fixed my watch after I dropped it on the gym floor, great customer service!
K. W.
A good range of watches, and very friendly service.
D. J.
Very helpfull and not all pushy for a sale. Really went the extra mile helping me make a descion.
D. G.
VERY HAPPY WITH MY PURCHASE G SHOCK FROM THIS SHOP, VERY POLITE STAFF . PETER WAS VERY HELPFUL AND SO WHERE THE GIRLS. MANY THANKS WILL BE BACK SOON.
O. F.
Bought from them few times. Really pleased and will try them 1sr before looking anywhere else.
N. W.
Very helpful staff and a great range of watches.
M. M.
Very nice presented shop. I fully recommend this place.
G. P.
Very professional service , friendly ,very helpful ,would recommend to friends and family .many thanks Gary
E. A.
Great watches but shop around
K. W.
Just browsing this time but a great experience as always
I. B.
Friendly, knowledgeable staff who will.always try and help you.
F. T.
Great customer service from experienced and knowledgeable staff!
M. W.
Nice selection of mid market watches
M. K.
Shopped here the other week, good service. Will use again
A. R.
Value for money and good collection of watches
M. B.
Good selection of watches and knowledge
A. G.
Helpful staff providing very good service
L. L.
Excellent choice, great staff.
B. O.
Staff were helpful on last visit.
A. H.
Very professional quick and efficient
K. 5.
Very helpful
A. S.
Ok
L. k.
Good sellers.
J. G.
Good selection
O. R.
Excellent
T. N. T.
Good service !
p. P.
thanks for the refund
z. z.
Good chois3
M. I.
Watch
R. S.
a. 1.
K. P.