Reviews of Randox Health Glasgow. (Laboratory) in Glasgow (Glasgow).

Randox Health Glasgow

146 Reviews

77 Comments

Laboratory

Laboratory

150 Howard St, Glasgow G1 4ET, United Kingdom

Description

Information of Randox Health Glasgow, Laboratory in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Randox Health Glasgow

Reviews of Randox Health Glasgow

j. s.

Had appointment for my daughters fit to fly test today and I can’t paradise the service we received enough. We arrived early but got taken right away gentleman on the door helpful and friendly and the you man processing my daughters details super helpful especially when she couldn’t get the email to load on her phone everything went like clockwork. The test itself was done in minutes by a lovely healthcare assistant and as stated when I booked result was received with in the hour . Excellent.

K. M.

Went for a click and collect test. Picked it up January 8th at 5:30pm without any problems, no queue, very friendly staff who patiently answered any questions and even gave directions for nearest train station to the next customer. Returned sample on a Monday afternoon (4pm), and got test result 9am next morning (home kits say "next day after return at the latest in the evening", so expectations exceeded). I think there was a crazy period in December with some problems due to sudden high demand, but in total I personally only had good experiences (this was my second time using them).

E. V.

Very good service. My test tested inconclusive and they arranged another test for me. It should have been a stressful situation as I could have missed my flight. However Randox was very hassle free in organising retest and as results came very quickly I was able to make my journey. Thank you for your service.

T.

I was the second person in the queue and was out and tested in 10 minutes, staff very friendly and helpful. I got my test done at 2pm and had the results (for a 24hour test) by 10am the next day so I would highly recommend this company and would definitely use them again!

A. M.

Absoulutely amazing service. I was so so anxious about there being a queue so I showed up 30 mins early. Not a single soul in sight. So the kind woman at the front told me I could go in early for my appointment. The entire process was so fast and easy- done in about 6 mins. I went in at 12:40 and got my antigen results back at 13:05. Literally took every single ounce of stress I had away. Thankyou so much

n.

You can be tested for covid19 before leaving the country. There are not many people and there are many rooms for the examination, so you can take the examination in a relaxed and kind manner even if you deviate a little from the reservation time.

M. M.

Morning appointment for pre-departure antigen test, arrived 10 mins before appointment, was in and out in just under 20! Queue moved quick and everyone wore masks and sanitiser readily available. Super friendly staff checking in as were the people administering the tests. Test taken at 9.10 and results via email arrived by 9.45!

D. G.

I totally understand the bad reviews (I seen the queue) however I picked up my test with no hassle and no queue and dropped it off again with no queue. If you are happy to do it yourself then randox were excellent, results back in under 24hrs, will use them again.

A. A.

Booked PCR 12-14hrs for 08:40 today arrived 20 minutes early. Quick registration and test, in and out in ten minutes - result arrived in under three hours! Brilliant and pleasant service 👍

E. G.

I'm confused about the bad reviews, I had an appointment at 2pm today for a PCR test, given the reviews mentioning the very long queue I arrived half an hour early. No queue at all, I had my test at 1:40pm. I chose the result on the same day option and got them about 3 hours after the test. And the staff were very friendly. Thank you!

M. R. Q.

Smooth & Swift Service. Got results in 2 hours after leaving the place. If you are flying out of country they do Quick turn around on Covid Tests for Travel.

L. S.

We chose the express 1 to 3 hour option and were in and out within 4 minutes. The results were sent to us after an hour and it was so seamless and quick and pain free. Totally recommend.

A. R.

Quick efficient service, lateral test results back in 30 minutes. Very friendly staff with no waiting, we were taken before our appointment time.

F. C.

would like to express my gratitude towards all staff that couldn't have been more kind and patient to my daughter while she couldn't manage her anxiety and fear to have a covid test done. From the gentlemen that opened the door to the manager, and this kind couple with their baby that really helped and came like angels to save the day. Thank you all! we made it back home. As A mom I can only say, sometimes is hard! ( I can't forget to say that we have been lucky enough to find the lovely lady Donna Short that was the sweetest kindest and patient of all. Thank you)

P. D. B.

Wedding dress yes, but for spiritual marriage not physical.! Don't get attached to another person by system laws. Your purpose here is to purified yourself and learn, not to give your life and child inside to system to another person and from children who create another working power, no matter how educated you are. 😎😜

B. G.

Always quick, friendly ang helpful.

R. S.

Obviously very busy and quite a lot of anxious people but that is to be expected. Very easy to access. Lots of parking nearby and easy to get off and back on to the express way.

A. A.

It was good, they were quick, efficient, took all the precautions and I got my results back in less than 8 hours

e. b.

Big queues, but quick service. Polite employees and the most important I did a pcr and I received the results in 5 hours.

E. I.

Traveling during the Covid 19 pandemic has been very challenging. The UK rules were the easiest by far. This gentleman at Randox on Howard Street in Glasgow is a star. He made our Day-2 and PCR Test experiences for our onward journey to Dubai a lot less painful, mentally. We were delighted by his friendliness, professionalism and humour. No wonder, his colleagues were as warm and efficient. Great folks like them make Glasgow!

S. D.

Very pleased with the service - 8am appointment and was out by 8.10am (6th Jan 2022). Reception and testing staff all very friendly and professional.

M. M.

Used the click & collect service to get a test pack for going on holiday - super quick and easy , was in and out in literally minutes! Staff super nice also!

s. G.

The whole team at Randox Glasgow were incredible. Young Sam Thomson was polite, efficient and super helpful in every way. The team as a whole should be commended for running an excellent testing centre. A huge Thank you to everyone at Randox, Glasgow, can very highly recommend.

M. B.

Had an appointment to get tested early in the morning. No queue, I was even able to take the test in advance. Results in less than 2 hours, friendly and professional staff!

A. K.

Very quick, neat and clean and professional.

C. B.

Had an appointment booked for 4pm. Was 10 minutes early and got seen straight away. Hassle free and no queues!

S.

Excellent quick service and from entering, giving my details , being tested etc all staff could not do enough and were very good.

R. D.

Queue was short, helpful and friendly staff inside. Got my results in within 3 hours using the same day result option.

M. Z.

Quick testing and quick results, I booked for the 12/14 hrs package but I got the results in 3 hrs.

R. D.

All good as far as you need not have a situation to chase their customer care. Better go on Twitter to get help as phone lines will simply take you auto answering machine.

J. M.

These guys were great, reasssuring my hysterical daughter (and me!) Friendly, professional and very helpful. Results back quickly.

B. S.

Fantastic service, in and out in 2 minutes on a Saturday morning. Friendly and efficient staff, thanks Gillian and team!

C.

Booked an in person test and was in and out in 15 minutes. Friendly staff and was quick at 2pm.

S. V.

I booked online RT PCR for my son which was required for air travel. On the day of the test I reached the centre a bit early but they took the sample without making us wait. Also, they upgraded our test to rapid one and gave the results in 3 hours. The whole process was really smooth and got the results much in advance. Highly recommended.

G. M.

Excellent service with rapid results.

K. S.

Fast results, friendly staff and parking if early appointment

D. B.

easy fast does your test fast and reliably

M. T.

Very polite and friendly medical staff, easiest PCR test I've had 😊

r. l.

Very fast efficient and result next morning Done test on Friday evening.

G. T.

Easy to use, friendly staff. Qué was a bit long upon opening

K. S.

Quick service abit of hassle as booked 2 people at different dates and couldn't find the 2nd details.

J. B.

Excellent service and speedy test results

R. M.

Drop off and pick up of tests was super quick and easy. Friendly staff!

r. s.

Bit pricy across the road in St Enoch centre it was half the price wish I had knew before hand

S. K.

The testing and other things once I'm inside the building is quick and straightforward, the team is very professional and cheerful too, the only pain-point is huge waiting queues, even if you have an appointment you will be asked to join a huge queue that winds around the building. I mean the point of booking an appointment is to reduce such long queues and waiting times, if someone is subjected to be in such queues even after booking a time slot, what's the need for it?(I waited for 1hour 20 minutes to get my test done in the queue) This mismanagement could be improved to give better experience to people who are visiting for their tests, not only does it help the visitors but also your team to organise and test properly. Please make the process easier and help the community, it's not to make business out of someones need.

R. K.

Quick service, good place to go for covid testing for travelling

A. J.

Straight in, straight out. Results in 30 minutes. Fantastic!!

D. H.

Great staff, friendly service - excellently organised

a. m.

Very polite and helpful staff. And duper efficient

B. W.

Nice welcome, explained everything and good service.

B. D.

Very efficient and courteous service. Friendly staff.👌

P. B.

Great service and staff vet helpful

Y.

Helpful staff. Well organised. Would use again!!

m. b.

Quick but didn't look clean

S. M.

Very polite and professional. Good service.

V. O.

The recent reviews on here appear to be mostly from the first weekend post restrictions which is understandable, we queued 1.5hrs for boosters the same week due to surge in demand. This weekend, Sun 19th, short queue, very well managed by the doorman and enough room to distance inside too. Appointment was 1:20 for antigen test, arrived 5min early, was checked in, tested and back outside on my way by 1:35, results by email at 2! Staff were busy but professional, friendly, clear and good hygiene by all - could see and hear the changing of PPE and cleaning of chairs between customers. Would use them again 👍

J. L.

Effortless. Was in and out in 10 mins

J. S.

Made test so easy

L. S.

Very organised and efficient

v. m. s.

In and out within 5 mins

S. B.

Very nice staff

R. K.

Professional but expensive..

N. M.

Excellent test centre

L. W.

Fast and easy

S. K.

Excellent service 👍

A.

e. b.

Seemed well organised for click and collect..... literally took 5 mins. Arrived Friday night returned kits 11.30 Saturday and results by 6am Sunday. I was worried but this worked really easily for us and was by far the best option.i chose click and collect. Easy to park, one person in front in queue as separate queue from those getting tested in clinic. Make sure you read the small print on others....options. Some wouldn't let you return test till the Monday due to posting weekend etc or wouldn't send out till Day 2 !!!

C. M.

M. T.

I. R.

M. M.

L. R. K.

D. K.

P. P. R.

C. G.

Was worried due to all the mentioning of queues, however for us it was very fast. We had a slot booked at 9, arrived at 8.45 and were allowed in the building immediately. Two people in front of us, then they checked our order and registered our kits (5'-10'). Allowed immediately into a booth where the sampling was very gently performed. If you have any medical issue or worry, I think it's worth mentioning and they will pay extra care. In total took maybe 20' Due to travel restrictions for the country we were going to, we had booked for 12h express results. 4 hrs post test we had our results. Overall very positive experience.

L. M.

My husband and I went to the test centre yesterday for our Day 2 PCRs and after reading the negative reviews we were a bit nervous as to what we would find however, when we arrived, there were only a handful of people waiting and signs indicating appointments to queue on the left and to queue on the right for click and collect. I must say, it was well organised and our tests were done very quickly by friendly staff (all the 12 + cubicles were manned by staff). Randox have kept me informed by email about the progress of our tests and I feel a 5 star rating is deserved.

K.

Very friendly staffs and efficient service. Went on Friday afternoon, no waiting time at all. I had an extra form to be filled for my PCR result due to Japanese government restrictions, but they were so understanding and filled it for me without any issue. Thank you very much.

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