Reviews of BIOGROUP Laboratory Shoreditch. (Laboratory) in London (London).
BIOGROUP Laboratory Shoreditch
Unit C, 40 City Rd, London EC1Y 2AN, United Kingdom
Description
Information of BIOGROUP Laboratory Shoreditch, Laboratory in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of BIOGROUP Laboratory Shoreditch
Sunday
10am–5:30pm
Monday
8am–6:30pm
Tuesday
8am–6:30pm
Wednesday
8am–6:30pm
Thursday
8am–6:30pm
Friday
8am–6:30pm
Saturday
8am–6:30pm
Reviews of BIOGROUP Laboratory Shoreditch
M. S.
Really nice to get a super quick antigen test without appointment.
I booked online for 29£, got to the test center and waiting for 10 minutes before they could take us in (without an appointment).
Got the result back in less than 1h.
Staff is very professional and super nice.
E. H.
Plus points, really friendly staff & quick test process. Early morning antigen test back in half an hour.
Minus for PCR results time wait. I took a same day PCR as soon as it opened 8am & results at 7pm. Feels like they only start processing PCR tests after they close testing for the day. Earliest you'd likely recieve a same day PCR is 7-8pm (if done first thing), so is useless for any daytime/most evening flights.
C. H. K.
Visited this laboratory once for my "Fit to Fly" PCR test during my last UK trip.
Laboratory has a nice set up and "customer friendly" feeling.
Making reservation and performing my test were simple.
Staff members were helpful and professional.
Results were available and sent to my email in less than 24 hours.
Prices were reasonable and payment was simple too.
G. G.
One star for their online service, five stars for their walk-in service. Hence, a final 3-star. I ordered day-5 release test kits online, but they never got delivered. The refund process took three weeks, not very efficient. As the kits were not delivered, I used the walk-in service. Polite staff, results back very quickly in less than 24 hours.
a.
The website is such a pain when you try to access it on the phone. It does not allow you to pick up a country you traveled from so you need a laptop to process the order properly. Sometimes it works but 90% of the time is such a waste of time and they definitely need to fix that since I recommended them in an airport and people couldn’t get the tests bc they only had their phones.
A. a.
Very good experience! Friendly staffs explained the process patiently and are super nice all the time. The result come out really fast. I booked a next day test and took it around 1 pm. The result came out at 8 pm at the same day!
P. N.
Easy to book, late afternoon slots on a Saturday and got my same day results by 6am from a test at 6.30pm previous evening - would use again
L. S.
I had the day 2 test done in the clinic itself, the whole process was very straightforward from start to finish and results were issued ahead of schedule (8 hours) - a happy customer.
T. G.
Got PCR results back in 5 hours when it was supposed to take 24. Super easy. In and out in 5 minutes. Would get test done here again for sure
B. B.
Results appeared even earlier than we expected!;) Around 10pm instead of 2am (which would also have sufficed, but getting to sleep knowing to have 1problem less and your next day is free - is a great thing)) thaaaanks)
G. L.
It has a little desk for receptionist, a few chairs to wait your turn and the guy doing samples was very efficient and did it professionally. Results came back as promised within 24h. Went there to get fit to fly certificate. Will definitely use again.
V. A.
Booked a PCR test 30 mins before the actual appointment. Everything was done in 5 minutes, and got the result via email the same day.
G. M.
Used Biogroup for a day 2 PCR. Got the result in 7h.
Vey happy with the service provided
A. H.
Booked an appointment, arrived on time to discover the clinic was moved to a new location on city road. I called and was able to reschedule the appointment.
L. M.
I was a bit freaked out by the reviews but everything went alright on my side. The test was done quickly and efficiently, very convenient. And I received my results before midnight as expected. Would recommend
R.
Great staff - I have been here multiple times with my family of 4 over the last few months. Setup is super slick, typically get all 4 family members documents checked and samples taken < 10 minutes.
E.
It does seem when you arrive that you are in a caffè rather than in a place to collect biological samples but it turned out to have friendly staff and my results in my inbox after less than 24 hours. Its the cheapest I found and they are fast and friendly so as always the appearance can be misleading ...Will use it again for sure
L. G.
PCR Test done for next day - super quick and easy. Nice people who work there. Did the test 10am and got the result next day 5pm. Very reliable. PDF Document for fit and fly. Thanks guys
S. Ö.
We booked at Shoreditch for my mum next day fit to fly test and the staff were very friendly and we were in and out less than 5 minutes. They were very kind and friendly, my mum didn't feel any pressure. We had booked but couldn't pay online so we paid in there 75 pounds for next day. It was the cheapest price near Central London. We got her result around 18.00 pm the next day and flew with no issues.
V. S.
I had been on the phone waiting for an advisor to answer the phone, for around 25-30 mins, and whilst doing that, I had been checking these reviews. Because many reviews stated that Biogroup don't pick up their calls, I was wondering if I had made a mistake booking with them. However, the Shoreditch team answered the call, were polite and helpful.
Other than the long wait, my experience was fine.
G. D. R.
Amazing customer care and efficiency.
m. c.
Me my husband and daughter all had pcr test fit to fly
All staff were very friendly efficient made us feel very comfortable
Especially Sara thank you made my daughter feel so much at ease loved you catching to her
Also lukenny in reception we were not sure about times went back and he processed for us
Arrived earlier than said will definitely book again very reliable
Thank you both so much
Good experience
L. G.
PCR Test done for next day - super quick and easy. Nice people who work there. Did the test 10am and got the result next day 5pm. Very reliable. PDF Document for fit and fly. Thanks guys
J. C.
Minus point because I can't give a place 5 stars when they stuck a massive swab up my nose but very professional, and QUICK
E.
It does seem when you arrive that you are in a caffè rather than in a place to collect biological samples but it turned out to have friendly staff and my results in my inbox after less than 24 hours. Its the cheapest I found and they are fast and friendly so as always the appearance can be misleading ...Will use it again for sure
R. H.
Did a drop off (which they do in collaboration with Rightangled), very easy to do, just walked in and gave the test to them.
Would rather do the in-clinic test as it's the same price and faster.
J. A.
I booked a next day test to release PCR here for £75. Did my test at 3pm and got my results at midday the next day so overall a smooth service. The venue was however a bit odd. Felt very much like a popup shop in a random venue
G.
Great staff with quick turnaround. Came back in less than 24 hours without paying for any upgrade
R. H.
Did a drop off (which they do in collaboration with Rightangled), very easy to do, just walked in and gave the test to them.
Would rather do the in-clinic test as it's the same price and faster.
A. P.
Though I didn't buy the test kits from them, they are the local processing lab and I've been getting PCR test results back within 12-18 hrs - Allowing me to test-out on the night of my 5th day
m. c.
Me my husband and daughter all had pcr test fit to fly
All staff were very friendly efficient made us feel very comfortable
Especially Sara thank you made my daughter feel so much at ease loved you …
s. b.
The location of the Shoreditch center has change:
- the photos of the old location are unhelpful
- text notification from biogroup doesn't indicate anything related to the relocation or in fact a new address or map.
M. H.
This COVID testing facility seems to be in an old pub. Booking for test was very convenient via Internet. Friendly welcome, test results for PCR test the same day (if you have appointment in the morning).
N. B.
Have had 2 tests by them- both received results before 6pm next day (one even on the same day!) Great service.
S. M. A.
Good customer service but poor laboratory environment!
J. C.
Minus point because I can't give a place 5 stars when they stuck a massive swab up my nose but very professional, and QUICK
C. M.
Reliable and speedy service. Still expensive but better than most and no added costs at the end.
G.
Great staff with quick turnaround. Came back in less than 24 hours without paying for any upgrade
R. A.
Well, one of the most prestigious pathalogy lab in London. Providing fast and accurate results for their valuable customers Thanks Riaz London
M. C.
Their phone number is not mentioned on the report. This can be a problem for some countries.
P. Z.
Amazing service, I got my results after less than 12 hours! Really reliable!
A. U.
Results arrived in less than 8 hours. Outstanding service.
G. D. R.
Amazing customer care and efficiency.
F. A.
People are very kind and efficient
I really recommend them
r. R.
Excellent service and result on time great service
M. G.
OK place
Was expecting something better
m. m.
Very prompt
S.
Prompt results.
A. L.
(Translated) Very good service and friendly and correct staff. They fulfilled what they promised and the PCR test arrived in time to pass the Constitution Bridge without any problem in London
is. The only downside is the price is expensive, but it is what you get
(Original)
Muy buen servicio y personal amable y correcto. Cumplieron lo que prometieron y la prueba PCR nos llegó a tiempo para pasar el puente de la Constitución sin ningún problema en Londr
es. La única pega el precio es caro, pero es lo que hay
L. T.
(Translated) Lateral flow Antigen day 2 test booked, friendly staff & got the results back within an hour! Great service!
(Original)
Lateral flow Antigen day 2 test geboekt, vriendelijk personeel & de uitslag binnen een uur terug gekregen! Top service!
F. C.
(Translated) Very kind, done quick test (lateral flow), very fast
(Original)
Molto gentili, fatto test rapido (lateral flow), velocissimo
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