Reviews of Birstall Garden & Leisure. (Landscaper) in Leicester (Leicestershire).
Birstall Garden & Leisure
35 Sibson Rd, Birstall, Leicester LE4 4DX, United Kingdom
Description
Information of Birstall Garden & Leisure, Landscaper in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Birstall Garden & Leisure
Popular times
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Reviews of Birstall Garden & Leisure
B. H.An absolute pleasure to deal with this company. I ordered my Kamado Joe Junior basket at 0700 on the 7 April and it was on my doorstep at 0800 on the 8 April. It was extremely well packed and the item was as described. I had previously ordered and paid for this item from another company four months ago and it never arrived. The order was cancelled and then I found Birstall. Absolutely brilliant service. Well done and thanks again to. Michael
G. T.The online buying experience with Birstall has been nothing short of exceptional, with my Kamado Joe Jr ordered on Friday and delivered promptly on Tuesday morning. Have already smoked a pork shoulder and some chicken thighs, both turned out tender and packed with flavour.
As of time of writing (August 2021) they offer the best bundle deals on all Kamado Joe's, you can rest assured I'm the kind of person that looks at 100+ retailers before making a choice.
Any queries were answered swiftly and in good detail, spoke with Grace who was very helpful. Looking forward to many more grilling sessions, the Junior is the ideal size for a couple with no kids and a greedy dog.
L. L.I haven't been for some time, so was a little disappointed to find they no longer sell plants. I did go expressly for aquatic items I needed for my pond and on asking the lady working there a question about said pond I was extremely impressed by her knowledge of fish and all things aquatic. I have had a pond in my garden for many years, with a tank n filter system and she told me things today I didn't know. If u need to know anything go speak to her. Unfortunately didn't think to get her name. 🙄
P. H.I went in to Birstall Garden Centre today on the off chance they had some spare cardboard boxes I could relieve them of.
After a very warm welcome the staff were more than happy to check.
I'll be back for any gardening supplies in the future.
Thanks
P. D.Excellent friendly service from Jordan and Josh, very pleased with the product too.
R. S.Fantastic customer service! As soon as I walked in, I was greeted immediately and asked what I wanted. Served immediately and was a great experience with the company and I highly recommend them!
D. R.Ordered a Kamado Joe from here on Friday and it was delivered Monday morning, communication throughout has been excellent from my initial enquiry to the delivery agent contacting me to arrange delivery. Arrived well package, a not insignificant size. Would highly recommend.
J. B.I am very please with the serviceI recieved from Birstall.
I dealt with a Josh who was very helpful with adivce I needed before deciding which model of Kamado Joe BBQ I wanted.
I would highly recoemmend to everyone, especially from an Online purchadse point of view.
The staff are very helpful and the delivery was very good too.
I will be recommending them to everyone.
The Kamado Joe is an excellent bit of kit that is so well insualted that you can BBQ or smoke all year round in any wetaher, which is great.
D. H.Disappointed as no plants now but great for all Garden accessories- BBQ’s , Garden Furniture, Garden ponds and Fish plus Gardenalia etc. Worth a visit!
D. W.Fantastic service from all at Birstall, I received my Kamado the next working day, A fault on my end ordering the wrong pizza stone & Jo was very helpful over the phone dealing with my exchange. I would highly recommend using Birstall & will be doing so for future coal & BBQ Accessories.
Cheers
Danny
N. L.What nice people - from Jo in the office to Jordan who did the delivery and installation . Really nice people who know their product and bend over backwards to make you happy. Cant recommend highly enough - if you're looking for high quality BBQ, Garden Furniture and the like then go and call them or see them and they will not disappoint. ...... just had the first BBQ on the Kamado and it was awesome!
M. A.Very pleased with our purchase and the service we received. Jordan has done an excellent job for us and we will back to order more! We only wish it was a little closer, however worth the journey. If you want quality garden furniture this is the place to go!
L. D.I recently placed my first order with this company and can only say I was amazed at the speed at which my order was dealt with. I put the order through at approx 12 noon on Monday 5th Oct and Royal Mail knocked on my door at 07:40 the next morning! My order arrived in good condition with only the necessary amount of packaging ....not the enormous box filled with polystyrene chips that some mail order companies feel is needed. I’ll definitely be using this company again. Thank you for a great first experience!
T. W.Amazing experience from start to finish. I recently ordered some garden furniture. Jo and Jordan provided a fantastic service - personable, incredibly efficient, friendly, and an unbeatable price. Delivery was very quick. Simply can't ask for more, and I will absolutely be ordering again from them for whatever the next garden purchase is. 10/10. Thanks guys.
J. S.Contacted Birstall looking to see if it was possible to order today (Wednesday), for delivery by the weekend. Great responses from Grace who was polite, quick to respond and generally a happy chappy to deal with. Just waiting for the call from the carrier to fulfil the challenge of getting me my new BBQ down to sunny South Wales in time for the weekend! Thanks Grace, Jonathan
H. S.Ordered a kamado joe Jr from here late Sunday, arrived promptly Tuesday morning before 10am. Excellent quality product and deal. Everything correct and in good order. Impressed with company especially given we are in lockdown 3. I received an email advising my order had been shipped. No tracking information provided but the item arriving so quickly made up for that. Given my experience I would recommend and order from here again.
J. L.I recently ordered a pair of Gold Leaf Dry Touch gloves from Birstall. The first pair had a fault in the seam, but after contacting their customer service team, I received a free replacement. Was pleasantly surprised by how quickly it was dispatched and I also had a follow up call to make sure everything was fine. Recommended.
S. S.Having made an online order I can't recommend the service and delivery enough, I will most certainly be back. I would especially like to thank Grace for her excellent customer service. I'm very happy to have stumbled across Birstall Garden Centre. Thank you!
J. L.I have used Birstalls for products for our Kamado Joe outdoor oven and purchased various products. The customer service from them is amazing and I have to say a big thank you to them for this. They reply promptly if you leave a message and are very helpful.
I recently purchased a Kamado Joe Dutch oven however Kamado Joe have discontinued this item, Birstalls called and informed me and offered me an alternative which is cheaper, I have received today and the quality of the Argon Pot is exactly what I needed, refund of difference sent to my card within 24 hours. If you are looking for a the Kamado Joe Dutch oven go for the Argon pot instead it is cheaper and quality comparable.
Thank you again.
Regards
John and Debra
D. E.Love my Masterbuilt 560 BBQ! Great service from Birstall. Super fast delivery. Some bonus bundled rubs/charcoal/wood chunks included + even sent me more wood with the 1 out of stock free rub that followed a week later. Excellent company to deal with and BBQ is AMAZING!
m.I was looking for a Gaslight propane cylinder all over leicester for a family bbq, however everywhere was sold out and delivery timescales were over 14days due to high demands. I came across Birstall Garden Centre and they had it in stock, I spoke to Jordan who was absolutely brilliant, even though they were fully booked for delivery the day I urgently required it - he made a special arrangement for delivery the same day, even better still I was advised he would drop it off late afternoon but within a couple of hours he was at my door. Fantastic customer service and I would highly recommend them.
L. U.We travelled up from Gloucester as I have ordered a Kamado big joe three and wanted to have a look at the range in person. I spoke to a gentleman called Jordan on the phone prior and they made arrangements for me to have a look even though they were not officially open. My wife and I felt that the customer service we received was second to none. It really is a breath of fresh air that family places like this still exist and want to understand your needs. I can’t thank Jordan enough for the time he spent with us to talk us through our future delivery (which we are even more excited for now) and even walked away with a Joe Jr which was in stock. Top service from a top team. Thanks again.
S. A.Fantastic customer service!
I enquired on Monday evening about a sun lounger I had seen on their website which I was interested in buying as a 70th birthday present for my mother.
My enquiry was answered quickly first thing Tuesday morning via email, along with several other questions I had regarding the item. I ordered it online that evening, it was despatched the next day and I have just received it safely within 48hrs of ordering today.
Extremely impressed, thank you so much for a faultless completion to my order.
A. M.Great customer service! A slight problem with our order, but this was rectified smoothly and without a fuss!
Customer service was easy to communicate with. We love our new Lafuma garden chairs
T. A.Cant recommend this place enough. I bought some Le Chameau boots from them that developed a fault right in the middle of lockdown. Sent an email not really thinking I would get a quick answer. But Josh replied straight away he processed the claim with the company. No problems went straight through and then sent me a credit as they were unable to replace the faulty boots. Brilliant! Thanks a lot I will be back.
l. p.Excellent service. Ordered hanging baskets online which were delivered within half an hour. The only disappointment is the mixed hanging baskets described as large for £25 are infact very small 10 - 12 inch diameter.
B. H.Absolutely brilliant service! My sister bought me a pair of Le Chameau boots for my birthday and unfortunately they were a little too large for me. I phoned Birstall to arrange an exchange and they were very helpful (even putting aside the last pair of boots in stock in my required size). The exchange boots arrived by courier within 24hrs of them receiving back the original boots from me... now that's what I call quick! And the new boots fit perfectly.
All in all a great experience - a big thank you to Birstall staff.
J. S.Just been to pick up a Christmas tree. Great price, lovely fresh trees. Very helpful staff. Will definitely return for a look around next year.
B. B.Staff were amazing so helpful definitely going back
A. F.Thanks so much to Birstall garden centre for delivering the most fantastic service .
From an initial brief they gave us simply the best advice .
Today we had delivered Some outdoor furniture which looks stunning and can live outside all year round with no need for covers or maintenance .
I recommend to anyone that needs any garden furniture to contact Birstall Garden Centre .
A. H. R. V. d. M.I ordered some wellies from Birstall, and couldn't have been more impressed by the kindness I received from them (in particular, Grace). I was a silly imbecile and ordered the wrong size - twice! Their response (after the second return!) to this was:
Thank you for emailing and letting us know you have returned your boots.
That is not a problem, you've got to make sure they fit you correctly so not to worry.
I will pick the size 42 with a 41 calf and do the same as before, pop them aside until the other boots are returned then send these out to you.
Fingers crossed this pair will fit you perfect this time.
Very pleased with the correct pair - I could not recommend Birstall more. Kind, patient; and professional. Capital stuff.
Thank you Grace!
D. P.Excellent service from Jordan with my Kamado Big Joe buy. Delivered and assembled almost instantly. Very happy all round. Just need to start using it now!
E. P.Just had a garden building (to be used as a office) designed and installed by Birstalls in our garden in London. Jordan was fabulous from start to finish and made the process very easy including handling the planning application. We were able to choose the exact dimensions, colours and interior details so much more flexibility than other companies we looked at. Final building looks fabulous and very high quality with installation done in two days. Highly recommend.
T. R.I came across Birstall when I was looking for Lafuma garden recliners. Communication with them was really good and the items arrived really quickly considering current conditions. Couldn't be happier! Thank you to the team at Birstall for all your hard work.
O. R.I ordered a summerhouse Chatsworth from Bristall and to be delivered to France. I must say that the follow-up of my order and the delivery to my point of contact in France was managed in the most professional and friendly way possible. Great follow-up all the way during the process, for a beautiful product once received and assembled. Jordan, who did follow my order at every step, proved to be of great support. Excellent customer service ! To be recommended for exports outside UK.
B. C.Wow! Amazing service and product demonstration. Nothing was too much trouble for Jordan and his team. The Kamado Joe Classic 2 is fabulous. First cook was low and slow lamb shank and bbq ribs. Both were amazing. A different world from our Gas Bbq. Thank you Jordan for opening our eyes to a new world of culinary delights.
A. D.Looking for a pair of Le Chameau wellies and discovered Birstall Garden Centre was my local stockist. Very helpful and pleasant staff. Would definitely visit again - lovely shop with a wide range of stuff. We need more fish and the aquarium looked good. Thanks for the cappuccino!!
T. L.A great family business with extensive knowledge of aquatics, garden furniture and plants.
The layout of the garden centre is charming and the friendly staff give great customer service.
Well worth a visit any time of the year especially at Christmas when their shop is transformed into a stunning festive display.
a. s.I recently had to change an expensive pair of le Chameau boots due to an issue with the fit. The staff could not have been more helpful and my boots were sent back to the manufacturers and a new pair supplied within a week. An excellent company with which to do business. Thank You
C. R.Booked a 1:1 appointment on line. Jo was very helpful and knowledgeable. Everything sorted and ordered in the half hour time slot. Very slick service thank you.
P. N.Having had a problem with my water pump on my pond Dean has gone beyond the line of duty to help me out. They have always been helpful and polite. I would highly recommend.
J. G.Ordered gardening gloves online, good price and fast delivery.
N. P.Found this company online and have been delighted with their expertise and professionalism. Despite me living a considerable distance from them they were happy to deliver and erect a summer house . My experience of this company is that they are true to their word . I would have no hesitation whatsoever in recommending their services .
G. B.Was looking for a pair of Le Chameau wellies, came to Birstall Garden Centre. Staff very helpful, I tried on lots of pairs. Decided what I wanted, they had to be ordered very fast service and 1st class product. Am very happy with my purchase and the service I received.
a. h.Very pleasant and professional staff, very knowledgeable on the area of their job. We have bought our first koi carp and the staff member was very helpful and knowledgeable about the keeping of the fish.
C. M.Ordered a pond pump online from another supplier. Was contacted 24 hours later as it was out of stock. Rang Birstall at 3.30pm yesterday (Friday) and it was in stock. A very helpful lady said that if I would like to order it online she would go and pack it. The pump arrived at 11.00 am today (Saturday). Could not have got one quicker by driving to the nearest stockist. Thank you Birstall.
I. J.Always a pleasure to visit BGC. A great selection and variety of garden furniture, plants and we love the aquatic area. Lovely, friendly staff. Looking forward to visiting the Christmas grotto, always looks stunning and gets you in the Christmas spirit.
P. F.Great place, good advice regarding my fish & fish tank. Only gripe is the car park is small, but that's really only a minor thing as there is a council car park across the street. Good range of everything you'd expect to find
P. R.Great service. Ordered new pond pump from them on Wednesday, received Thursday. Good price, great service. Thanks.
W. A.I had the pleasure of buying a big joe 2 bbq from this company and I dealt with a guy called josh , couldn’t have been more professional, helpful and honest gave me lots of info as well , the delivery was very prompt and I was very impressed 10/10 from me
I. G.Credit where credit is due !
I have been dealing with Birstall Garden centre Aquatics department for the last three years, I am a metal sculptor and I use birstall for all my bespoke water sculpture projects this includes pumps filters pipes and lights. Which has helped me make some of my water sculptures look amazing all around the world
Over this time I have had excellent advice and brilliant service from the Aquatics department,
The knowledge is 2nd to none and nothing ever seems too much trouble, Dean and Vera Are my main contact There, and what they don't know about pond pumps filters and anything else aquatic doesn't need knowing.
Thank you again for all your help , we will definitely be back
Ian and all of the team. From Ian Gill sculpture.
C. A.Great customer service, fantastic range of product, speedy delivery and communication. A+ service all round, thank you Birstall!
J. Y.Been many times, for many years! Always something I want here! Amazing garden buildings! Ull need an hour here at least! Great place! Many good memories from purchases here!
D. P.Brilliant company. Had an issue with a sledge which was damaged in transit Birstall arranged a replacement straight away.
J. D.Purchased 3 gold and 2 red goldfish. Good deal given. Great variety of both tropical and freshwater fish available.
R. S.Was looking for a garden shed; great choice at reasonable prices.
Paid extra for the shed to be erected and was very impressed with the amount of effort the guys put in to get it all level.
Very pleased and would definitely recommend.
R. s.Massive selection of everything Garden, furniture, bbqs, ornaments, fish you name it they sell it, nice friendly staff on our visit today, purchased 3 bargain plants. Nice pleasant visit.
M. S.Ordered masterbuild 560 bbq i knew n stock until end of June but delivered 10/06/20 very good news
L. B.Looks nice but has very little in the way of plants. Disappointed. Wasted trip. Sells fish, garden structures and some ornaments plus tools, bbqs and the like.
L. B.We go here mostly for koi and tropical fish as well as related accessories. The staff are always knowledgeable, helpful and friendly.
H. E.Wanted to buy a greenhouse. There wasn't a lot of choice but I found exactly what I wanted. The member of staff who assisted me was knowledgeable and helpful plus I got 10% off. Bonus.
I. M.Very helpful young man stopped driving his fork lift truck to help me, and found exactly what I was looking for!!! 👍😁😁😁
B. K.What a great find! Everything you'd expect from a garden centre, plus a large bbq section, tropical and pond fish, and supplies, outdoor buildings, and lots more. Sadly, no cafe.
R. C.Great products matched with great customer service. Sophie and Jordan 👍
W. A.Lovely garden furniture. Why did you get rid of Weber! :( still great bbq section though!
A. T.Really nice garden centre, have a nice outdoor area with fish and outdoor furniture too. Friendly staff. No cafe though so no refreshment options.
M. G.Great price, excellent service, fast delivery. Would highly recommend. Super service.
B. S.Work for shed supplier very welcoming and happy lovely garden centre
N. L.Nice clean well stocked garden centre everything you would for your garden or conservatory. Also sells fish for ponds and fish tanks.
S. P.Love the Christmas shop here. My festive season starts with a visit to Birstall garden centre with my friend.
N. I.A good place selling ornaments, live fish, garden stuff etc. Also parking available inside the yard. A very clean place.
K. D.We visited to purchase a garage the staff we're very helpful. Very happy with the service.
C. C.Lovely & cosy little garden centre. The aquatic side of it which is what we went for is a bit of a let down not many fish.
N. C.They are very good and have lots of things you would like in you're garden.
V. M.Staff were really friendly and helped to put a bbq in to the boot of my car.
M. C.Always excited to see what they have to buy and very well displayed
j. H.Great garden centre. The staff are very helpful and appear to be knowledgeable.
c. l.Great place
Great for simply sheds or full blown out door living
Good for fish and ponds
C. C.Staff are very helpful but unfortunately they are not the cheapest place to go if you are on a strict budget.
C. M.Great range off bbqs and accessories friendly helpful staff that love bbqin
P. B.I was amazed at the size of the place which I had previously judged as not worth bothering with due to its small frontage. Definately worth a visit
R. S.Big selection of all sorts but very expensive, furniture eye wateringly so.
H. V.If you like gardening this is the place for you but I don't so don't go very often
O. F.Lovely staff. Very Christmassy. Reasonable prices.
G. W.Bit small and cramped as seems to be geared up for internet selling but otherwise well stocked.
D. S.Great to wander round, though perhaps a little pricey on some things. Well worth a visit, though.
g. g.Good selection of bbqs, outside living equipment etc. Staff friendly
i. d.Friendly staff, amazing stock. Worth a visit
T. T.Lovely garden centre, and good selection of fish.
R. P.very nice place and the sell some beautiful garden buildings
K. W.Birstalls Christmas Room Is Well Worth A Visit ,It's AMAZING
d. f.A great garden centre, sells everything you need and more.
S. A.Great place for garden, conservatory and summer house things but a bit in the expensive side
S. H.Fantastic place! Very good aquatic section
H. a. A.Good garden centre for Aquatic plants garden buildings and furniture
G. A.Comprehensive garden and aqua products including furniture and garden buildings
E. W.Excellent Customer Service
S. C.Wonderful place, the ambience and range of products is outstanding.
S. S.Very nice and clean place staff are very polite and friendly
B. G.Beautiful Christmas shop. Worth a visit
G. M.Family run company who are excellent to do business with
S. F.Lovley as always bought a nice warm pom pom hat
H. C.Helpfull staff willing to put them self's out .
L. W.Brilliant place with a wide range of goodies :)
S. G.Good service & an interesting treasure trove of products.
I. B.It's nice come back garden centre
R. “. M.Nice people and looking around gives inspiration, but very expensive
G. T.A treasure trove of good as well as plants and fish etc
K. M.Great garden centre with a lot of variety
N. G.Best Christmas tree 👍
V. C.Some very nice furniture and summerhouses
A. M.Friendly helpful staff in the aquatic centre
D. M.Christmas shop was lovely
I. M.Superb place with top quality people and products
E.Went to the aquatic center. Not the greatest
A. P.Excellent advice and great customer service
J. H.It has nice things to see.
M. A.Extremely polite and very helpful 👍
J. H.Attentive friendly staff. Very helpful.
D. b.Very nice place with lots to look at
A. A. V.Nice place and good customer service
P. B.Worth a visit if you are in the area.
T. B.Healthy well priced koi
R. F.Really helpful pond advice
M. J.Very helpful staff nice place
m. b.Very good
n. l.Nice sheds but over expensive
G. M.Great prices for coal
D. B.Staff are very helpful.
G. M.Nice independent GC
a. p.Great garden centre
B. J.A little bit expensive
A. A.Always very friendly
G. C.Very good experience
C. C.Xmas tree bargain
M. U.Lovely staff
D. B.Worth a visit
L. B.Great place
n. p.Nice place
W. H.First class service fantastic after sales and all the staff are brilliant to deal with I can’t remember the last time I wrote a review like this Best Regards to you all
W. L.
R. “. J.
M. S.
J. M.
R. P.
L. S.
D. H.Contact
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