Reviews of Havana House Oxford. (Liquor Store) in Oxford (Oxfordshire).
Havana House Oxford
37 High St, Oxford OX1 4AN, United Kingdom
Description
Information of Havana House Oxford, Liquor store in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Havana House Oxford
Sunday
Closed
Monday
9:30am–5:30pm
Tuesday
9:30am–5:30pm
Wednesday
9:30am–5:30pm
Thursday
9:30am–5:30pm
Friday
9:30am–5:30pm
Saturday
9:30am–5:30pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Havana House Oxford
M. C.
I ultimately came away from here with what I wanted: a good beginner's cigar that I thoroughly enjoyed. However, the service was not at all friendly.
I explained that I wanted a basic cigar for a beginner and was very open about the fact that I knew nothing about cigars.
I had passed by several opportunities up until now with other shops because they didn't seem like a place that would offer me the experience I wanted. I came to this shop in particular because it looked like somewhere genuine, where a knowledgeable staff member would walk me through everything, explain things to me in a friendly way and recommend a suitable product. What I got, however, was cold and condescending treatment and pressure to buy a particular item.
For example, "I get people coming in here all the time asking me for a 'basic cigar'". Thanks for making me feel like a nuisance. "I could sell you this £6 cigar, but you'll walk away and think it's nothing special, what I really want to sell you is this £17 one". Like, I get it, but there's a nicer way to say this. Explain to me why, tell me what the flavour profile is like, tell me a bit about how they're made and what makes one better quality than another. I asked what the next one up from the £17 cigar was and he said "What do you mean? Bigger?" I responded that I meant in terms of value-quality ratio. "It doesn't work like that." Okay, so explain to me how it works, you've got my full attention and my eagerness. It also contradicts with the fact he told me that the £17 cigar was significantly better quality than the £6 one, so it clearly does work that like to an extent. I was willing to go for a higher price and the staff member just shot me down. Ultimately I just gave up and bought that one.
Even when he asked if I wanted it cut or not and I told him that again, I'm new at this, explain to me how that works, I was still looked down on. This time, less in words and more in tone.
Only when I actually purchased the cigar did he say "Don't inhale it, and enjoy it, it's a nice one, it's Cuban". That was the only time I felt some level of encouragement and advice. And you could have told me it was Cuban at the start, not after I purchased it.
Maybe I caught the guy on a bad day, but I came away feeling like I was intruding rather than being welcomed into a new pasttime.
T. T. n. R.
I'm finding it more difficult these days to find a place to buy my Erinmore pipe tobacco. I did a quick Google search for some and Havana House came up first in the list. I quickly found what I was looking for & was really happy to find that not only is their tobacco cheaper than the other place I buy it from but also delivery was free. The whole purchase process was effortless and my tobacco was delivered very quickly. Superb service from start to finish, a highly recommended shop 👍🙂
A. H.
Just walk into this shop. The Seller name Tommy is extremely a nice person. Very patiently person for me that want to get more info about pipe since i feel to try it for my first time. Also helpful person for me to get idea to buy a gift. This shop also so special from the others that i had visit before is the internal odor in the shop are so nice. Since the tabacoo’s of pipe selection their put all in the jugs that created richest nice odor. The price also for me is very reasonable price. I get my Cigars, Pipe, Lighters & Tobacco pipe. My choices of gift a folding chrome pipe holders. Thank you Havana House Oxford you make my day.
H. K.
I love this cigar shop, this is the main place where I get my Al Capone Pockets Flame Filter Ciggarillos. There beautiful little cigars dipped in Cognac. The staff are so friendly and helpful so as a result of this I would highly recommend this place to anyone who wants high quality cigars.
R. W.
Everything a traditional tobacconist should be with professional, affable and knowledgeable assistance provided and an exceptional assortment of tobacco, cigarettes and cigars, complemented by a fine selection of scotch. I can recommend the Turkish blend for it's taste and aroma, but whatever you might be looking for I'm certain you will find it here. Highly recommended.
C. S.
I'd give it five stars if I was still a smoker, as the tobacco is second to none and the whisky selection is top notch. But as a vaper, the staff don't seem to know or care about stock, and once sold me liquid past its sell by date. Vaping is the future, and they could do more to tap into the emerging market. If you're a smoker you'll love it.
E. U.
Nice shop in a very nice location. Great selection and i was left to nose around the humidor in my own time. The only thing that stopped me giving 5 stars was a slightly cold reception from the staff. Didn’t really ask if I needed any help or anything in particular. Having said that I will be returning as I got what I went for! Thank you
H. M.
Ive been a customer on and off (my travels permitting) for 30+ years. Seats a pleasure to pop in. and be served by polite helpful gents. As a woman, I guess I don't really fit the profile of their average customer, but I always come away with the most exquisitely scented and flavoured tobaccos and the most stylish accessories. I can't praise them highly enough for flying the flag for us smokers, and for keeping good old fashioned standards high. They'll always have a cherished place in my heart. Fantastic range of products from knowledgeable staff. I miss you all but have piped back after 12 years.
It's like being transported back in time to my grandads era. I
B. B.
What a charming shop. Fantastic selection of whisky from Scotland and Japan. The humidor is filled with real treats and the staff were incredibly knowledgeable and helpful. See you guys again in the near future.
j. n.
Last time I went in, it was near closing time, and the staff were exceptionally rude, telling me to hurry up or get out- albeit it was near closing time, but certainly the most rude encounter with staff in any store i have had in a long while. Having said that, in the past the staff have been fine, so I give it 3 stars on the assumption they were both in a rush for something very important that day...
D. B.
If you want decent tobacco with no additional additives like the rest try pueblo classic no chemicals in it natural dry best quality
N. A.
I have seen better cigar shops but they are allright
X. B.
Very good
I. A.
Great shop for accessories I got a nice red ashtray and a cutter
Very honest and friendly staff just check the working hours if your not from Oxford
P. P.
Called in this week. Very helpful staff member. Purchased some very nice cigars.
P. M.
Great staff, great selection, would probably be reasonably priced if the state wouldn't tax us half to death at every given opportunity.
D. R.
Owner did a great deal on a lovely Bolivar cigar.
S. L.
Wonderful cigar store with a well stocked humidor and more than helpful staff!
B. D.
Flavoured tobacco is lovely. Coconut baccy was my favourite. Also great for cigars and scotch
S. W.
Love your Gaelic blend....
It has a beautiful room note and can't forget that beautiful taste.
Highly recommended
T. M.
Great shop, the owner was extremely helpful and kind! 100% recommend this store
D. P.
Extremely helpful and knowledgeable staff. Great selection at amazing prices. I have nothing bad to say about this place
R. B.
Good, small store. I love their pipe tobacco blends.
R. S.
If you wana buy a a good cigar,this is the right place
N. G.
Excellent baccy, knowledgeable and friendly staff. Well recommended for the discerning smoker
T. G.
Great range of cigars with excellent personnel running the gaff.
A. R.
The only place in Oxford who stocks pipes and pipe tobaccos and big selection of cigars.
S. C.
Was pleased to find what I wanted and the the people who worked there were very nice
D. O.
Good selection of cigars and accessories.
A. C.
Charming little shop, well stocked.
S. B.
Amazing shop, the staff are very helpful and professional!
N. O. F.
High quality and nice assistant!
E. R.
👌
A. S.
Lovely tobacco shop
G. w.
Very Good, and helpful.
D. M.
Nice little shop
P. H.
Pricey!
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t. t.
Very satisfying
D. R. P.
Good
A. D.
(Translated) Expensive compared to other countries, but st. John latakia must be tried mix
(Original)
Diger ulkelere gore Pahalı ama st. John latakia karisimi denenmeli mutlaka
A. A.
J. G.
V. B.