Reviews of DMC Moto (Birmingham) KTM Birmingham & MV Agusta Birmingham. (Motorcycle Dealer) in Birmingham (West Midlands).

DMC Moto (Birmingham) KTM Birmingham & MV Agusta Birmingham

120 Reviews

99 Comments

Motorcycle dealer

Motorcycle dealer

Trident Retail Park, Watery Lane Middleway, Birmingham B9 4EH, United Kingdom

Description

Information of DMC Moto (Birmingham) KTM Birmingham & MV Agusta Birmingham, Motorcycle dealer in Birmingham (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of DMC Moto (Birmingham) KTM Birmingham & MV Agusta Birmingham

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of DMC Moto (Birmingham) KTM Birmingham & MV Agusta Birmingham

A. F.

Matt provided great customer service. communication was clear consistent and the deal as good as i could find. i would echo what others have observed here (notwithstanding mine was a long distance purchase) in that the team are professional, commercial and honest, but above all approachable and friendly. Finally the bike was delivered on time in an immaculate condition and the hand-over thorough. totally recommend them as enthusiasts and good guys & girls.

J. W.

Would highly recommend these guys, super friendly staff that are always very welcoming and happy to help. Can't fault the service I've had from Matt in the service department. I've tried a couple of other KTM dealers in the midlands, have found these to be the best hands down. They have always gone the extra mile to sort out any issues I've had. I'll be using these guys from now on, won't be going anywhere else. Hopefully will also get my next KTM from them in the future!

m. w.

I part exchanged my motorbike for a new KTM motorbike, the experience was a very pleasant one.The staff were very helpful. David went out of he’s way to get me a motorcycle that he did not have in store but he got me the one I wanted from another dealership thanks David and thanks to DMC Moto for there friendly and professional service.

M. M.

I purchased a new MV Augusta dragster rosso last month and I couldn't be happier, it is my first MV and I love the bike !other bikes I had in the past feel so unrefined compared with this MV. I dealt with Claudio and from the first time we spoke on the phone was very friendly and professional, and I got very good price from my old bike and an unbeatable interest rate on my finance. Highly recommended

S. C.

5 star rating for DMC Moto. ⭐⭐⭐⭐⭐ These guys have been absolutely amazing with me since I first walked in to the shop. Always going that extra mile to make sure the bike and the service I receive are first class. ⭐⭐⭐⭐⭐ If you are looking for a new bike, parts or clothing make sure you give DMC Moto a visit. ⭐⭐⭐⭐⭐

D. C.

I've purchased 2 motorbikes from them they are a great bunch of lads and if you have any problems they always sorted me out without any fuss especially Kev and Scott the mechanics who are great. I would definitely recommend this shop from my experience.

C. M.

Bought KTM 125 Duke. Purchase was very easy. Speaking with Andy, he talked through the finance in detail and was very helpful. Bike was delivered very quickly and for a reasonable fee. Very happy with the purchase and with the service received. Effortless.

j. d.

A helpful friendly gang of lads & lass ! Fantastic show room, brought my new KTM 390 Duke back in December 2019 Andy made the process very easy and was Delivered to me 4 days later, well pleased. No issues with servicing Matt as all ways found me a slot a few days after phoning, comfy clean waiting area with hot drinks & tv available, again well Pleased with the service. I highly recommend a visit.

C. T.

Superb service! We are in the Shetland Islands and our KTM 1290 decidedTo back off her shift leaver bolt and as I downshifted I partially stripped out the shifter teeth. Being so far from home or from any KTM dealer I was a bit worried. I called my local shop DMC and received outstanding service, they had my part in stock and were happy to post it to me I can’t thank them enough for there fine job, they have Gone above and beyond Cheers Cathryn and Kevin

T. S.

First visit to DMC , annual service of my 1090. Really good dealership, very helpful and friendly guys working there. I would highly recommend without hesitation. Thank you to all , all the very best Tony.

M. L.

I brought a MV Agusta from this company. Great service, finance rate and quality. Spoke to a hilarious gentleman called Claudio. Always willing to help day or night. Any questions and sound and advice. I will be a customer if this company for life. Can’t wait to get my Brutale!! Thanks to the team at DMC see you for servicing soon!

I. B.

Visited DMC numerous occasions bought a bike from there and just had service on a different bike and all is good. Even washed my bike for me! Great team, very knowledgeable, show room is littered with bikes/parts/clothing and general goodies, it’s a bikers paradise! I wouldn’t hesitate to recommend DMC 👌🏻🤙🏻

S. F.

These guys are great, informative, no pressure, excellent show room & facilities. Dropped off my PX & picked up my new ride - seamless, David handled the whole process perfectly, very happy 👍

T. S.

I needed to take my beloved KTM RC125cc to be serviced. I chose DMC because of their accreditation in KTM servicing, found their business through a simple Google search... Called to arrange a pickup, spoke to a delightful employee by the name of Charlotte, who was a pleasure to talk to, and very professional. The price was right, so I went ahead with the proposition. The pickup driver was also very polite, I believe his name was David, a very punctual and easy going gentleman he was. The servicing took a few days to complete, which I had expected, and was also notified of well in advance because of the type of servicing it would be (first service). Overall I am delighted with both the customer service, and the motorbike servicing itself - and would highly recommend DMC to any biker I know! See you guys in the next few thousand miles!

P. A.

Great experience with DMC, especially Ashleigh who was a total legend in finding the parts I needed in the warehouse and shipping them out quickly. Highly recommended. Well done and thanks

G. B.

Great service from these guys. I ordered online, got good emails to keep me updated about progress, and the item's arrived today, beautifully packed and just what I wanted. Couldn't ask for more.

B. N.

Absolutely amazing dealership. I couldn't recommend them any more. Five stars out of Five for service and customer relations. Very friendly staff and extremely helpful. I got a very good price for my K5 gsxr 750 that i traded in. Just got to wait until my New Kawasaki has arrived.

p. s.

They've had my Z900 since the end of january. I got knocked off it in december. They gave me a hire bike and said they were waiting for parts. I made a few complaints about how long it was taking and the answers i got made me suspicious and it's gone on all through lock down. I got my bike back today, and after chatting to the owner i've found out there were a lot of things that caused the delay. The owner seemed like a decent guy and sorted me out in the end so all is well.

S. C.

I recently enquired about a deal on the brutale, Claudio was the one who answered and has the patience of a saint, I have asked for different finance deals, all sort of questions and asked all about service and time intervals, he has answered every question and never once ignored me, this has been an extremely painless process and I will definitely be back and would highly recommend this company to anyone, they have went above and beyond to answer everything I’ve thrown at them. Top company with top people.

T. D.

I have bought 2 bikes here (Z1000SX and Super Duke GT) and everyone in store could not have been more helpful! When it came to selling my Z1000SX Claudio was able to find a buyer and sort everything out for me. Servicing is quick and efficient, and their range of aftermarket parts is extensive. I will definitely be back! Highly recommended.

M. G.

Matt and his team at DMC rectified a small issue with my 950 SMR, whilst I waited. If anyone is looking for a professional outfit for their bike service, call DMC!

S. C.

Can not fault DMC when buying my new KTM 390 adventure, price was great to the point of feeling cheeky negotiating, so i didnt, communication was good advice was helpull and a big one for me the saleman were not pushy, I wanted the bke in a bit of a rush and you guys stepped up and had the bike ready for me to collect, please if your after a bike stuff give this place a try, thanks

S. A.

Great customer service. Managed to get me in at short notice, sorted a software glitch left over from the previous owner and a new software package for my bike as well as a factory software update, all sorted. Very friendly and knowledgeable and it's a shame I live 95 miles away! But I'd definitely still look to use in future!

C. L.

Purchased my first new bike from these guys. Upon the first telephone call to place the order I found out the final price and the date of delivery. Many thanks to Jodie and Matt. When I eventually do my test I’ll be ordering my next bike with these guys. Thank you 👍🏻

P. W. C. D. T.

What can i say about my experience with DMC..... one word and that is Brilliant. Right from the first phone call all the way through to picking up my new GTR1400. James was the man i dealt with, and a superb salesman, there was absolutely no pushing me into a sale, he gave me all the info i needed to make up my mind at my own pace. The hand over of the bike was excellent and i was made to really feel like a valued customer. James seems passionate about Kawasaki and it shows. I tried 2 other large Kawasaki dealers before i got to DMC, and to be honest they just couldn't be bothered with me, despite the fact that i told them i was a serious buyer wanting to purchase a 14 grand bike. I rang one of the companies 3 times, each time they said someone would ring me back but never did. James however was really on the ball and did everything when he said he would, I'm so glad i found this place. Big thanks to all the team there. Dennis Taylor GTR1400

S. d. R.

Purchased a bike through DMC. They were very helpful, informative and offered a great buying experience. Plus .... they delivered the bike when it was their day off! Bike arrived at my doorstep within 24 hours. Well recommended!

S. E.

I would say this is my.first time at DMC.im hoping they will beat BMW as there customer service was poor and that's why I'm hoping James and Claudio come.up trumps. Today 5 7.16 I've put my trust in these guys as I'm buying my ever first Kawaski GTR 1400 with out a test ride on the promise it's smooth and reliable. Initially I was told the bike In stock wad available but later informed it was already promised to a valued customer. James has promised a bike later this week. I will of course up date this review after receiving my.bike and my feelings on how this dealership has performed. Just an up date since I bought my GTR 1400. The bike runs absolutely fantastic. I've asked for handlebar raisers as I've got short arms to bring me up to a more sit up position. Unfortunately after a week I dropped the bike causing slight scratches. I immediately contacted Claudio from DMC and was told to bring it in the next day. I was surprised the shop gave me a free bike to ride when mine went in for repairs that day. There was no hassle the guys did their best and kept me up to dated. The parts was repaired and sprayed to a high standard but some needed replacing which was at a very good price. My experience with this company has been great and would recommend them now as a great dealership. Thanks Steve from Walsall Police . ..

H.

Bought a 2016 Ninja 300 ABS motorcycle and I cant be happier with the level of customer service that I have received from them. The staff make you feel at home. You can have as many cups of tea and coffee as you like as they keep a well stocked brew area. They even keep food in the customer fridge in case of emergency hunger! It's never any trouble for them to give the chain a wipe down and grease as well as to tweak the clutch cable. I even asked them to adjust the rear brake light so it turns on with slightly less pressure input. No hesitation. Very accomodating staff. When I was waiting for adjustments to be made, one of the staff members asked me if I wanted a McDonalds! Absolutely brilliant. In addition, they paid for my taxi from Birmingham Train Station on the day I was collecting my new bike. So as a thank you for excellent customer service, I'll mention the following names for going above and beyond the call of duty: James gemeral manager for offering the McDonald's; Claudio Director for a smooth transaction and for being so attentive. Paying for the taxi, proving many accessories that 'sold' the bike to me. Very hard to complete with the offer received anywhere else; Charlotte Customer service for being polite and always willing to help regardless of how busy she is. David Acceasories for his help and patience with choosing motorbike gear. Took his time and didn't rush. Genuinely felt like I, the customer, was being well looked after. Thank you all of front of house for an amazing Kawasaki experience! Would recommend to anyone.

L. F.

Had my ZZR1400 serviced there last week. My first visit to the shop as I usually go to Cradley Heath Kawasaki. I found the service at DMC excellent. New tires fitted as well at a competetive price. Even got a good discount on a helmet. Had been looking at a particular Schuberth helmet on line for a while and DMC beat the best internet price I had seen. Update on above. Took my ZZR14OO back for another service a year later. This time they couldn't fit tyres saying they didn't have the equipment? As the bike was now 3 years old it needed an MOT and they couldn't do this either. A bike dealer that can't do an MOT....Really? Also asked for contacts for someone to repair a minor scrape on the fairing and they had no idea (there are actually several companies in the West Midlands who do this). Less impressed this time.

D. C.

Brought a nearly new bike fro. Here and collected two weeks later, had her first service last week and came out with engine light on, apparently a sensor has failed due to the exhaust that's on it. (It's the same exhaust that I purchased it with). Engine light was not on for the 500 miles I'd riden it. Waited a week for a call to say when it's going back in and I've had to call. No idea when sensor will be there but it is ordered and then I'm told it's probably down to me blipping the throttle response when I start it. So it seems the blame is heading my way. I've not mentioned the other faults I've had. It only went in for a 1st service.

G. O.

Very friendly and knowledgeable. Boyfriend bought new bike at a great price, will return for serving etc, Highly recommend

M. W.

Great place! Great Guys! They are a very busy dealership and the amount of time they showed me was incredible. I felt very welcomed and very well looked after! Zach was incredibly helpful explaining what was currently avalible with the bike i was looking at. The sales guys knew there stuff right through to the aftersales. Definatly going back there! Thanks guys Matty

L. N.

Been to have my bike serviced today. Dealt with Claudio and Matt, very nice chaps excellent service. Will definitely be returning

M. B.

Great experience buying a bike from DMC Moto, all was done remotely by Matt, including valuation of my part ex, really smooth transaction, bike was delivered to me when they said it would, really happy.

O.

Just had the second service completed at DMC.i purchased the bike from them.new last year. Allways polite and friendly.. Recommended....Martin.

D. H.

Ordered $300 in parts via the website. I have not received a receipt or any correspondence regarding my purchase. Could someone please reach out to me?

d. b.

I have had a great experience buying a bike from them and very helpful and great staff definitely 5 stars.

N. B.

Went into DMC moto to look at purchasing my first bike. As a new rider I was a little bit clueless as to what would be right for me but the guys that work here were really helpful. I was welcomed when I first walked in and offered a cup of tea. (Always a good start) they then proceeded to ask me what I was looking for and and spent over an hour making sure I made and informed choice. It wasn't pushy and I can now gladly say that I will soon be the owner of a er6 . Can't thank this team enough. Will definitley be coming here for all future purchases and information. One very happy customer

j. c.

Went in for new brakes on my kawasaki and came out 7 weeks later with a new bike! 😂😂

P. T.

Excellent deal and everyone so helpful. Showroom was impressive too. Put a super price together and so fast to accomodate requirements

S. R.

Received 690smc-r this morning Can't thank dmc enough. Fantastic service, thank you.

P. S.

Great customer service. My son was enquiring about his first bike. The manager was very helpful and friendly.

V. P.

We went there with my husband to test drive the new KTM 1050 ADV. The customer service that we got from Claudio was exceptional. Highly recommended.

F. M.

Got my new bike on time service first class even in these trying times thanks very much to Andy and all the guys there.steve the delivery driver was a pleasure to meet.thanks again.

T. H.

Called into DMC just before Xmas for a look see, great bunch of guys and lots of decent bikes and gear, watch out though Watery Lane is in a "CLEAN AIR ZONE" just recieved PCN for £60 😫

D. S.

Travelled up from South Wales because of the service I received, particularly from Claudio. Genuine, non pushy salesman with great attitude and knowledge. Will use them again should the opportunity arise!

t. l.

Amazing staff that have gone above and beyond for me thay were vary accommodating on my warrenty witch was nearly out but pick my bike up and have dropped off after I had broke my leg and couldn't ride my bike to them sorted all issues and when ktm hq said not to replace something Andy was in my corner fighting it and was able to get parts cheaper then ebay witch suprised thanx to the service manger (sorry dude I can't spell your name) I cant tell you how impressed I am with there customer service if your looking for a ktm or a kawasaki dont look anywhare else I have never been treated so well thanx guys your are amazing

S. A.

Great selection. Well located. Bought a bike off them, no problems with sale. Thank you.

L. T.

I bought the ktm 125 duke and I received outstanding service from both James and his crew... the proved how good their customer service was when I had a slight problem just before their closing time and they actually didn't rush and gave me plenty of time to talk to me and guide me through what I had to do such as call RAC etc... the lady at the counter was super helpful even when I went into store I'm glad I chose Birmingham ktm they make you feel welcomed and apart of the biking family 5 stars all day long

S. H.

I recently brought a new bike from here great service from James and very pleased with the speed of getting the bike absolutely love the bike

i. A.

Really helpful guys bought there ex demo bike was spot on good price good service would recommend will use again

R. W.

Brought a new duke, incredibly helpfull and informed staff, definitely recommend

R.

I have my RC8 serviced their, can’t fault them very professional and friendly. And Andy who works their is a great guy to deal with 👍👍

P. W.

Happy with the bike david was helpfull and professional

R. B.

First service completed on 690 enduro r, very friendly service.

T. T. C.

Great service, really good atmosphere and friendly staff. So glad I chose this dealership to purchase my new 390 adventure! Definitely would recommend. Regards Danny Lilwall

M. K.

Purchased A bike over the phone without seeing it. Effortless transaction and bike was better than described. Thanks Guys

S. P.

Extremely helpful and a joy to do business with nothing to much trouble would definitely recommend

I. D.

Stunning selection of bikes.

S. A.

Very nice staff...i was deluvering a bike on behalf of a customer.

M. H.

Good service staff, how'ver sales staff are not helpful unless you're going to spend thousands.

M.

Great service department. And really good trade in price given.

A. B.

Great Staff, very inviting and helpful 👍

P. P.

Really friendly professional guys. Can not do enough to help. Highly recommend.

J. S.

Helpful staff and wide range of bikes.

N. P. A.

Nice bike shop friendly staff

S. R.

i had never considered a KTM before and I was skeptical when i visited DMC as i have had gixxers all of my riding life. I was greeted by David Ince who definitely knows his stuff and offered to get me out on the 1290 Super Adventure S being told that it would change my view of adventure bikes and match my gixxer fun level. i loved this bike! Dave looked after me throughout the process from test ride, answering a million questions i had through to the day i collected. I purchased a number of optional extra's which due to covid and a component shortage Dave and the team did a sterling job sourcing 95% for the day i needed to collect as I had a trip booked. What also amazed me was the length the guys at DMC went to as my panniers had not come in due to delay at KTM, they reached out to a valued customer of theirs who offered to loan me his (kudos to that man!). I have to say i am a changed man and love my Super Adventure and i couldn't have had a better team looking after me throughout the process. Thanks to all of the DMC team who chipped in!!!! I will be sticking with my 1290's for a very long time :)

s. c.

Very helpful friendly staff

A. H.

Excellent really really helpful many thanks Andy n crew

P. M.

Well expensive bikes probably worth it though.

K. B.

Ok but it's all sports bikes

M. k.

Good lads awesome bikes

w. l.

Customer service is great helpful staff.

R. L.

Excellent service. Above and beyond

S. D.

Do they sell pit bikes

A. J.

Best place to buy a bike

M. M.

Helpful and quick delivery

M. M.

I purchased a new bike from DMC Moto in June 2021. From the initial contact with the guys to arrange a test ride, through to discussing purchasing options and picking up the bike the service was friendly and first class. I dealt with David who made sure I was looked after every step of the way. There was no pressure only great service and good prices. Would highly recommend.

J. S.

THE place to go for KTM and Kawasaki

D. P.

Superb

D. -. D.

great service

G. R.

First class service

P. J.

A. S.

G. M.

J. A. S.

b. t.

T. 6.

C. P.

Matt provided excellent service via the phone, and very helpful with getting information. Would highly recommend DMC. My experience reflects the other reviews, no need to say any more!

F.

M. E.

M. R.

P. W.

J. L.

I. C. d. E.

M. A.

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R. A.

T. E.

I have recently purchased a MV Augusta Turismo Veloce at DMC Moto - Birmingham and felt strongly about writing this review. Firstly, the standard of service was simply superb; both Claudio and Janis were extremely knowledgeable about MV Augusta and made feel welcome from the word go. Claudio went well beyond that and accommodated my schedule, even being there on a Monday when they were not officially open. This is my first purchase of a MV Augusta and I am absolutely sold both on the brand as well as Claudio's attention to detail at DMC. A fantastic experience!

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