Reviews of Ducati Glasgow. (Motorcycle Dealer) in Glasgow (Glasgow).

Ducati Glasgow

258 Reviews

145 Comments

Motorcycle dealer

Motorcycle dealer

61 Queen Elizabeth Ave, Hillington, Park, Glasgow G52 4NQ, United Kingdom

Description

Information of Ducati Glasgow, Motorcycle dealer in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ducati Glasgow

Popular times

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Ducati Glasgow

W. T.

⭐️⭐️⭐️⭐️⭐️ Unbelievable company to deal with. Simon on sales was amazing. I put a deposit down on a beautiful bike but unfortunately withdrew from the purchase due to personal reasons. I never even asked for my deposit back, he said he'd just refund me and did the same day. Not only that, Simon remained friendly and understood my situation. I will return and buy a bike later this year as explained to them. Anyone buying from here! You are in good hands.

d. m.

Always helpful staff in Ducati Hillington.

A. W.

Friendly and helpful staff

G. F.

Brian was absolutely fantastic thank you

R. M.

Nice showroom and pleasant staff.🏍

j. c.

Great place to stop for a coffee and some cracking toys 🏍🏍🏍

C. K.

Great toilets, I was visiting Triumph.

B. M.

Always friendly and happy to help

S. T.

Great shop - great staff 😊

l. m.

Friendly staff and a good cafe.

D. D.

That great place, and people are super friendly

A. T.

I delverd a motorbike to them very nice people.

A. W.

Very helpful.and friendly.

M. J.

Used them for years, great people

B. H.

Disappointed really.....I expected more in the way of presentation.

A. M.

Nice shop and helpful staff

J. A.

Ducati Motorcycle Dealership - great service

h. m.

last minute puncture guys sorted me out right away

D. N.

Great range of bikes

S. F.

Great knowledge and service.

f. l.

1st. Class service. Top team

S. B.

Excellent service as usual

D. W.

I was in to browse for some new jeans and the staff could not have been more helpful. Explained the differences between the different types available on the market and protection available and spent a bit of time having a general chat. Very knowledgeable and friendly.

a. m.

Waiting for you

G. M.

Very friendly...

J. H.

The mechanics are very professional

M. B.

If only

m. p.

Quality shop and staff

w. h.

Tracy in clothing department a star

r. w.

Nice bikes

I.

Bikers know why....

D. F.

Loved it

P. M.

Good service

K. P.

Brian's customer service was superb from start to finish! I called and spoke with Brian a few times prior to my annual service and new tyre fitting last week. Really polite, professional and very friendly service and my bike feels great. The work was completed to a high standard and I can see parts that were removed and cleaned as part of the work carried out. Very pleased. Great stuff! thanks.

D. L.

Very helpfull

S. C.

Cool

K. M.

Awesome!!!

D. L.

Ducati Narvana

A. S.

Little to no atmosphere in the place...I know it's a Motorcycle shop...but a friendly hello costs nothing.

C. M.

(Translated) A superb dealer !!! (Original) Un superbe concessionnaire !!!

D. H.

D. F.

(Translated) Nice rage (Original) Nice bijes

J. G.

(Translated) Pious, pious (Original) Vroom, vroom

j. k.

M. T.

Love this place - awesome big boy/girls' toys :-) works of art really - worth popping along to marvel - the cafe and loos are closed but open over the road at Harley Davidson. Two amazing places to stop at. Even if your not into bikes. :-) Friendly staff and great snacks drinks

J. S.

S. M.

T. D.

1. 1.

J. C.

S. B.

Great staff...great service...top quality products. Food is actually pretty good in the café and reasonably priced... you don't have to be splashing out on a V4 to buy food... just wander in..

S. G.

Staff were lovely, bikes speak for them selves. Has a cafe for a cup of coffee and a scran if you are just going in for a nosey.

W. G.

Staff are great, really helpful and know their stuff. The cafe is such a bonus, we often go just for the amazing homemade soup. Especially good on a nice day when you can sit outside and watch the comings and goings of all the bikers 😉

D. J.

Lots of bikes on display. They supply parts too. Upstairs has a fairly broad range of of clothing accessories and branded items. Always seem to be in a hurry when I'm in, staff are knowledgeable and friendly. Don't get the high pressure sales feel about this place and always learn something when I'm in.

E. L.

I visited here on 26/09/2020 to have the chain on my Ducati Monster 1200S adjusted after another Ducati dealer had told me they'd adjusted it a fortnight ago and it had gone really slack. I was really grateful to Ducati Glasgow for helping me out as without their help I couldn't have got home to Preston from my tour in Highland Scotland. I was treated extremely well by Teeny (service desk) and Craig (mechanic) who got me back on my way in no time. I was disappointed by the other Ducati dealer but Ducati Glasgow have renewed my confidence in Ducati as a brand. Thank you Ducati Glasgow. 😀

n. m.

Excellent customer service before, during and after buying a bike from them! Never felt pressured into buying in any way but to be fair the bikes sell themselves. Jess, Blair, Kerrie and the manager Martin were all very welcoming and helpful and made it an experience to remember. I'd go back to them on customer service alone! Good work everyone at Ducati Glasgow!

G. M.

Needed a tyre ....hunted hi and low for size but nothing anywhere to match my nearly new front as fitted as a pair.... Michelin commander 2 ... needed a 200/55 17 ...in vain hope I went on eBay and found one ...risky I bought it lucky for me it was a great deal from a great people at Glasgow Ducati....what a fabulous service....I'm in Kent ....I ordered the tyre Tuesday afternoon it arrived today Thursday morning 9am .....now that's is great service by them and the courier and at 162 pound all in I think fabulous value. A BIG THANK YOU to all involved for your excellent service.

B. T.

First class service Dropped into Ducati at Hillington to see if they have any bike covers that would fit my Honda NC750X with panniers and top box. The gent at the accessories / parts counter took his time to check out the computer and stock, Ducati didn't have any and he went out his way to locate a cover that I could take home to try for size at no cost. All staff I spoke to today were extremely welcoming, polite and helpful 🖒😎 Are professional service well worthy of 5 stars, thank you 🖒

S. W.

Its changing location very soon so stock is low but staff are friendly and helpful. Servicing centre ive not used but looks excellent. Good luck on your new move.

A. B.

Just back from touring Scotland and a fault light on my Multistrada was bothering me until I popped in here mid trip. Team took the bike, diagnosed and sorted the problem straight away with no hassle, whilst looking after my kit so I could have a wander round. Very impressive overall dealership and probably the nicest I've seen in the UK. Thanks for the help.

D. M.

Read my update.... Original review: Beautiful bikes, friendly team and a nice coffee while you dribble over the Panigale's. Gave me a nice discount on the helmet I bought today too, thanks. Picking up my repaired 899 next week as well. Ross has been very helpful regarding that - also thanks. EDITS: Well well well guys! So it turns out my helmet is actually priced £159.99 on your site, so I was technically conned out of £20 (I came in to get this refunded!). And despite being advised my bike would be ready to pick up yesterday, getting my partner to pick up all my stuff, get me from work, take me over, waiting for an hour, PAYING for coffee (despite Audi just nearby giving you free coffee as a customer and despite the fact I was about to pay £1200+ for work on the bike), I was told after getting all my gear on if I could come back the next day. What a disappointment :( After that, we then had the joy of travelling back home in peak traffic... time, petrol and money wasted. I think I'll do the work myself next time. If that wasn't enough to irritate, it was lovely weather yesterday afternoon, a perfect afternoon to pick the bike up, and instead I'll be, if it even is today.., taking my bike back home in the rain.

C.

Just a quick review and thanks to Tracy and Kasia at Ducati/Dainese Glasgow. So my search for some new gear starts half way through winter 2018, thinking I'm planning well in advance and have plenty of time for the next riding season I set out on what turned out to be the Homer’s Odyssey of finding motorcycle gear. I started off by visiting all motorcycle clothing shops and bike dealers in Glasgow and Edinburgh. I took it slow and casual to begin with, visiting shops I found myself near. I am a tall and slim guy so right off the bat I have very little to choose from. Everything I tried on was too baggy or too short. Desperate for some guidance I found myself posed with the existential questions rather than questioning what jacket might fit…. Do I even exist? As I walked around most shops scratching my head and feeling lost, I would occasionally catch the glance of a member of staff only to find him stare right through me then look away. When this happened I would approach a member of staff and explain my situation. I would usually be told they don’t have my size and look online or they would try sell me something that didn’t even come close to fitting me. So I decided to move the search online…. I ordered countless jackets following manufacturer size charts and stockists size charts, spent thousands of pounds, many hours on the phone or email and of course all the time packing up then returning the jackets. In the end I STILL didn’t have one item of clothing I was looking for…Though service a lot of the time was far superior to the in store experience I still found myself frustrated. So after all this hassle, in a last ditched attempt drove to the Ducati store Glasgow on the off chance I could find something ANYTHING that would fit. I pulled up outside 25 mins before closing, walked upstairs through the used Ducati bike department into Dainese. I was instantly and warmly welcomed by Tracy soon followed by Kasia. I explained my situation and instead of awkwardly staring at me blankly they immediately got to work, asking me what type of bike I ride, fit I prefer, what type of riding I would be doing. Like most bikers out there I wasn’t 100% on my fit as from brand to brand it can be widely different, making myself look that bit more clueless I had also lost a lot of weight meaning I was zero help. None of the above mattered, Tracy took a look around me then went straight to a leather middle of the range race jacket. I was asked to try this on and immediately it fitted like a glove! I couldn’t contain my smile! Very very happy. To be sure I tried on many other jackets I was given to try but… the first choice was the perfect jacket in the end. The service received from Tracy and Kasia was absolutely outstanding. Shopping for something so expensive and technical can be a really stressful experience but in the end for me it was warm, caring and thoughtful. I was treated with an abundance of patience and understanding despite closing time already passing. In the end that sale had me return multiple times refreshing all my gear. It has been one year since I wrote this review and saved it to post later. I completely forgot I hadn’t posted it yet. But this gives me an opportunity to say after multiple seasons that jacket has performed amazing and is still the best fitting jacket I have ever owned! To be honest its probably the best fitting item of clothing I own haha Tracy, Kasia Thank you! Especially Tracy who spent hours with me going through catalogues making sure I got exactly what I was looking for. Hope everyone is well See you when quarantine is relaxed.

D. S.

Bought a bike from Ducati Glasgow yesterday and it was a pleasure to meet with Raymond the salesman, absolutely no pressure and had a totally hassle free transaction from first seeing the bike to driving it home a week later, cheer's Raymond 👍

E. N.

Many thanks to Ducati Glasgow for all of your help with my bike!! You were so nice! I felt so welcome and although I'm just a tourist and not one of your local customers you treated me like I was. Thanks to them our vacation isn't ruined. The store is beautiful and they are really kind. I can recommend Ducati Glasgow to anyone. Wish all of the people were as helpful as they are. Something to be proud of!!

R. C.

I bought my first bike (used non-Ducati 125) from Kerrie and it was amazing, and a pleasure of an experience. I'm now in the process of buying a used Diavel and the advice & assistance from Kerrie & Brian has been a massive help so I can't thank them enough so far. Will keep in mind and review further when I go to use for service etc..

M. T.

Bought a three year old bike a month ago and the slave cylinder has failed. Got in touch and they put a replacement in the post straight away which allows me to fit myself and is much more convenient than taking the bike back from Aberdeen to Glasgow. No questions asked just excellent service and assistance.

N. D.

Fast friendly and delivered service promptly

A. H.

Great welcome from staff at a Ducati Promotional Day. Great display of bikes on view. Great atmosphere. Worth a visit if a biker :)

A. H.

I dropped my Ducati v4 off this morning expecting to have the snobbish service and sales dept staff usually found in bike dealerships, and was blown away which how helpful and friendly EVERYONE was. They answered the questions I had , and gave me a hand to get the bike out of the van , treating it like it was their own bike , and left me in no doubt that it will be looked after, even though I was wearing a KTM baseball cap 😀😀😀 I jumped in the van and was about to drive away , but even tho I had somewhere else to be , my mate and I decided to go back in and have a look about,,,,, something I would never usually do, ended up buy a bit of Ducati merchandise for my grandson and they even put it in a fancy wee box. Brilliant!! I have never put the effort into typing a review of anything , but the friendliness and the service compelled me to write this , seriously impressed and pleasantly suprised.

S. R.

Absolutely fantastic help from Brian and the team in Ducati Glasgow today, turned up asking for help with a puncture in my rear tyre on my multistrada at 8.30 this morning, by 8.45 it was in the workshop, enabled me to continue my tour around Scotland and meet up with my buddy in gourock for the Dunoon ferry, we were ten minutes apart, I cannot thank you all enough, superior service guys, I'll always come back to you.

R. S.

Such friendly lads and gals. I wanted to order some heated gear and get it delivered to Bulgaria. Got on the phone and in less than 5 mins I got real measurements and my order was made. Super fast shipping, next day morning it was already on the way. Got a little hiccup with GLS (yeah Royal Mail uses GLS as partner for EU), but Ducati staff were helpful and replied to all my emails same day. As a conclusion: polite, fast and most importantly reliable people. You have my thanks! Keep up the good work :)

D. D.

Amazing collection of bikes and friendly helpful staff! Will be back

P. M.

What can you say...Its a Ducati bike shop what biker doesn't want to visit this place, however my wallet only allowed me to purchase a bike from next door "Triumph Dealer" ...but watch this space. Loads of Lovely bikes in there..🏍👍🤞

K. T.

Massive store with triumph next door (and Harley across the road) and huge collection of clothing and accessories. Cafe is a bonus, especially when it's sunny when the shop gets really busy as it has a balcony to sit on and enjoy the sun and bikes from.

E. B.

Amazing .friendly.i want all their bikes but got a t shirt instead.

c. o.

First class service from Ducati today required 2 new tyres at 12pm this afternoon I called them and Ross came and picked me and my bike up from my door took me to ducati hillington. Home for half 2 with 2 brand new tyres

S. C.

Just thought I would update my original post from 7 years ago, as I ordered some accessories 2 days ago and now delivered today. Prompt delivery and great service. Cheers guys.

N. G.

Went in to book my bike in for a Mot and a service and also order parts. Very friendly and very efficient. Very easy to get too and well laid out once there.

W. B.

Very nice showroom. Everything is well spaced out. Nice wee cafe in there too. Plenty of variety in bikes, clothing, gear etc. Staff are friendly and knowledgeable about the stock but I guess that happens when you are commission based! Parts department are particularly helpful.

L. S.

Once again Ducati Glasgow have met all my wishes and more. Well done guys. Just need sunshine now. Can you fix that?

D. M.

Great technical expertise and flexibility. Had the bike in for a health check and additional work, quality of workmanship shines through. Happily use again.

G. W.

Fabulous looking showroom, great eatery and very nice staff, always made welcome. Nice layout for the bikes. Thank you.

A. H.

Went there while my bike was serviced elsewhere, lovely staff, ended up buying new gear and the experience was brilliant, some of the best customer service ever!

J. D.

Having read some of the negative reviews about Ducati Glasgow I was suprised at the very proffessional service I received. My Diavel Carbon was shipped down for a 1000 mile oil service. All good and exactly the price I was quoted, and they carried out a torque check on the chasis bolts.also a injection control unit update (FOC) Well recommended! John Inverness

W. S.

In September 2017 we were in Schotland with the eight of us with our bikes for a 5 day tour. My son Dennis on a Ducati 749S and I on the Multistrada 1200S. The clutch of the 749 did not work properly on the second day in the UK, and eventually we landed at Ducati Glasgow. The main cilinder of the hydraulic operated clutch did not function properly anymore. At de Ducati store they were not able to repair the main cilinder, but they offered an alternative cilinder. It had to be modified a bit and they did it while we were waiting. After mounting the parts back on the bike, the clutch operated perfectly and without any problems we could finish the tour in the UK. Ducati Glasgow, thank you very much for the excellent service you offered us to solve the issue on the 14 years old Ducati 749S. Dennis & Wil Strik from Geldrop, the Netherlands.

J. K.

Bike recently full Desmo service first class job. All staff were knowledgeable and very helpful 5* job.

M. M.

Wouldn't go anywhere else for motorcycle clothing. Maxine took great care and made sure I got kitted out right. 10/10 Service.

P. J.

Fantastic, 5 stars is not doing it much credit, it was so much better than 5. Would highly recommend even just a visit. Very impressive stock.

S. W.

Great facility and great atmosphere. Friendly, helpful approachable staff in all departments. A real team effort delivering a quality service.

V. J.

I have just purchased a Multistrada V4S sport from Ducati Glasgow. I could not be happier with the service I received. It is fair to say that I throughly researched the bike and after speaking with several Ducati dealers I purchased the bike from Ducati in Glasgow. Simon was able to provide the deal with the specifications I wanted in a great time frame. He answered all my questions and arranged for Chris to deliver the bike to Cairnryan. Chris pulled out all the stops anto met me in Cairnryan. Time was tight but the handover very smooth and I was able to get the ferry back home on time. Handover was very informative and covered all features of the bike. All updates completed before handover. Very happy 😊 Basil

A. A.

Staff are amazing. Boss is not the most welcoming guy in the world.

J. W.

Great shop I had a great time looking around and spoke with one of the owners he was a great guy more than happy to chat and help with anything you needed to know

J. K.

Recently bought bike from Duc Glw which all went extremely well from having a test ride on demo to a vg trade in price and very quick uplift of my new bike. 5 Star. Would recmmend......

R. S.

If love motorcycles, a great way to see, touch and get information and knowledge from the well heeled staff who are riders and will help you even if you don't know exactly what you want.

R. P.

wow what a place friendly staff happy to let you wander around and look at the grea selection of bikes and merchandise they have.

D. O.

They squeezed me in for a new rear tyre while touring Scotland after I had a puncture. Great price and top service!

B. B.

Christmas open night. Fantastic showroom, bike stock and workshop. The owner is very approachable and an all round nice bloke.

H. F. E.

Extremely knowledgeable sales team and very helpful. When I'm ready to buy my bike, I will be back.

G. L.

Dealt with promptly on time, test ride ready to go and good service.

S. I.

Good selection of bikes and nice coffee place if you are out just for wonder.

D. M.

Brilliant service at Ducati Glasgow.Pulled us out of a big hole on a Saturday evening at 4.45pm on a Public holiday weekend.One of the guys had a puncture and the technician fixed it for the standard fee and a packet of chocolate hobnobs.Other establishments were turning us away but not Ducati. 5 stars all the way.1300miles in 5 days on my 2013 1199 Panigale and didn't miss a beat.

Z. B.

Great service as usual

G. M.

Great atmosphere, excellent facilities inluding a cafe ... some nicely presented bikes too !!

W. M.

Great place great people not long past my bike and the people were amazing.

P. L.

Friendly staff selling a pretty good product. No demonstor available, for the bike I was interested in, Cafe Racer.

J. B.

First time I've visited the new Ducati showroom, very impressed with the selection of bikes and accessories.

N.

Beautiful bikes and a friendly team, very nice overall experience

D. I.

Nice selection of expensive bikes and gear. Well worth a visit

J. G.

Fantastic choice of motorcycles, accessories and servicing. Always buy something on each visit!

M. G.

Great service in Glasgow today got my T shirt and Helmet Bag 1st Class

B. C.

What is not too like

m. w.

Top top guy’s very welcoming and helpful also very friendly:if you’re interested in a Ducati then this is the place to go 👍👍👍👍👍👍

A. F.

Brilliant service as usual, definitely be back once my wallet recovers 😂😂

M. W.

Top class dealeeship, great selection and nice to visit for a quick look around.

A. W.

Great staff and very knowledgeable, great coffee and nice showroom.

J. A.

One stop shop for all ducati related merchandise. Friendly staff and a decent cafe.

D. C.

Nice friendly staff and a good selection of bikes😃

K. H.

Great selection of awesome bikes with friendly and helpful staff

B. M.

Excellent friendly and very knowledgeable staff here, great wee cafe too.

D. M.

always a pleasure using Ducati Glasgow to keep my 899 working great!

P. D.

3 minor issues relating to the clutch sorted effectively, although the time taken was a wee bit longer than expected

L. B.

Fabulous great variety of bikes very keen prices

R. D.

Out for a run dropped in for a look at some of there bikes ...nice 👌

R. W.

Good if somewhat expensive service, then again it is a Ducati dealership.

c.

Nice place and realy helpful staff 👍

D. R.

Very welcoming staff very approachable and not in your face.

E. R.

Too good! lovely people, lovely bikes, good coffee.

T. P.

Great coffee in the cafe Racer and plenty of bikes to drool over

B. W.

Staff in clothing department were very helpful.

B. G.

Great bike shop staff are very helpful

J. S.

Best place ever

S. M.

Great bikes and cafe which is veggie friendly.

R.

Great wee showroom and staff

M. N.

Sadly couldn't see a jacket in my size ,but some quality items,friendly staff and brilliant complimentary COFFEE

C. W.

Great welcome, staff remember you evertime

W. C.

Some lovely kit and nice coffee. Friendly staff.

c. c.

Always a great place to visit, staff very helpful.

B. W.

Efficient & Good service under challenging conditions.

K. B.

Really nice store and staff.

H. W.

Love this place. Had a great open day

s. w.

First class service. The cafe is good too.

A. C.

Very nice bikes in a casual setting

N. M.

All a good bike shop should be!

D. G.

Helpfull staff good location away from city centre

C. C.

Got my two bikes serviced here in the last two months and couldn’t be happier with staff and service.

Contact

Photos