Reviews of Jax Motorcycles. (Motorcycle Dealer) in York (North Yorkshire).

Jax Motorcycles

104 Reviews

65 Comments

Motorcycle dealer

Motorcycle shop

5 James St, York YO10 3WW, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Jax Motorcycles, Motorcycle dealer in York (North Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Jax Motorcycles

Popular times

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Reviews of Jax Motorcycles

S. W.

Fantastic service, recently purchased a motorcycle, Kev was brilliant,replying to my messages on a Saturday and a sunday, delivery was arranged motorcycle arrived on time and in first class condition, many thanks to all involved.

Went to see a ROYAL Enfield interceptor really beautiful condition I found all the staff really welcoming and helpful Kev spent lots of time talking about the bike and dome of its history Its was very easy to buy the bike with no confusing paperwork I would recommend looking ..

J. S.

Bought a couple of bikes from Kevin always helpful and knowledgeable on the bikes they sell.

G. M.

Bought bike without seeing putting trust in Kevin... It was a good move the staff well Kevin was brilliant the bike as promised immaculate.. Serviced and motd ready for a near on trip home. Great bike amazing service... A go to bike shop if only it was closer.. To all bikers if your looking for a good bike a good deal you won't do better than this place.

J. b.

Jax motorcycles, in particular Kev, have been really helpful over the past few months after I bought my first bike. Quick replies, friendly service and well located

3. I.

Difficult times to buy a bike but Jax and Kev made it as good as it could be. Found a bike on the internet and enquired. Communication was excellent and service was second to none. They could deliver or I could collect, I opted to collect as I am impatient... The place was easy to find and the bike was cleaned, serviced, full MOT and ready to go. 10 mins worth of paperwork to tax it and I was off. Cant fault them and would highly recommend.

D. H.

Not bad. I bought a bike a while back and while the bike is fine and everything was OK, the person I got the bike from wasn't very friendly and almost hated the fact I was buying the bike, as if I was putting a lot of work on him. Though we did have a little bit of friendly chat, he didn't offer me any choice on how the bike came out (Number plate, Accessories etc) and I felt as though I had to take that bike, as opposed to having the option to get it. Fair to say, I got the bike serviced elsewhere...

r. y.

Just partexchanged my motorcycle. The guys at Jax Motorcycles are the best. This is the place to buy your next bike. Thanks. Guys.

P. G.

Was advised to visit Jax as a possibility for a triumph Sprint GT, which I did. Met with friendly staff who had just taken charge of a GT. they arranged for a test ride and I left a deposit so no one else could buy. Went for the ride and Andy just gave a rough time frame to be back (1 hour later), I return the bike, had a friendly chat and I’m returning in a couple of days to collect the bike. Although they’re busy, they’ll have the bike serviced and MOT’d for collection. I’d take the negative reviews with a very large bucket of salt and visit yourself and make your own judgement. Would definitely recommend

D. J.

I've seen a fair few overly negative reviews of this company on here. I consider these to be unfair - even a little suspicious. I've been using Jax around a year and a half now (since moving down from Scotland) for services and tyres. I have had one error from them. This was rectified well, courteously and with genuine concern. They also gave the bike a very thorough valet while they had it in for the fix. I believe the cause of the error has been addressed in house. Overall the service has been excellent and the staff without exception friendly, helpful and knowledgeable. Would recommend people ignore what they may see on here and judge Jax for themselves. (ps, I think this may be posting under my partner's name. Don't understand why. Regards, Duncan Jowett)

S. B.

Bought a Honda CBR600RR from here Kev was very helpful and kept me in the loop. The bike is beautiful love it and a big thank you to Ian the delivery driver who brought the bike all the way down to Kent even though unwell.

M. R.

I've used Jax quite a few times over the last couple of years for new tyres, MoT's etc. I have to say that I have always found them to be be reasonably priced, polite and courteous and a pleasure to deal with. The negative reviews on here don't make any sense to me and I suspect that they are not actual customers. I'd have no hesitation whatsoever in recommending Jax.

p. c.

Impressed with my first experience using Jax for my Motorbike. Seemed very professional to me, polite and knowledgeable and i felt comfortable leaving my Harley with them to do a tyre and brakes. Some very nice bikes in the showroom too including a monster zzr1400! Will be taking my bikes to Jax for MOTs and services etc in the future. And would be happy to purchase a bike and recommend to others.

P. W.

Collected an immaculate Harley Davidson Heritage Softail today and could not be happier with the service and the bike. No pressure from sales staff and I was able to test ride the bike when I visited in January. Andy has been great throughout the process and I would definitely recommend them if you are looking for a bike.

P. R.

Fantastic service today from the guys at Jax. Great communication, great service. Delivered with a smile and couldn't ask for much more. Will return again when looking for a new bike.

g. h.

I own a 1975 Suzuki TS100 Trail bike which I have owned from new. I am obviously quite attached to this machine for which spare parts are now virtually unobtainable. Imagine my dismay when it failed it`s last MOT due excessive wear on the `cush drive` which sits inside the rear wheel hub assembly, and to which the drive sprocket is attached. “Will have to scrap the bike” was my devastating immediate reaction. Imagine my relief when Alan (the company face behind the reception desk) said “ no worries Gary, I know a man who runs a workshop which manufactures all types of motor cycle spares ( usually for the IOM TT races), I`m sure we can fix it”. “Wonderful” I said but I will be out of the country for the next six weeks. “No problem” says Alan, we will put your bike `in the kennels` (a secure shipping container in the yard) and fix it when the part arrives. `Long Story Short` – five weeks later I received a text that my bike was fully serviceable, passed MOT and ready for collection on my return from abroad. I cannot understand the negative reviews listed, as my experience of Jax Motorcycles is of excellent service, experienced and well informed and polite staff. Well acceptable bill too! Thanks for rescuing my bike!

P. B.

Fantastic service today from the guys at Jax. Great communication, great service. Delivered with a smile and couldn't ask for much more. Will return again when looking for a new bike.

P. D.

Bought a Kawasaki Ninja from them and all the staff were very helpful and friendly, have also uses them for various MOT and servicing over the years, no complaints there! Some of the clothing and accessories are on the expensive side though

A. N.

Been here today for valve clearance check and I must admit what great job they have done , bike runs alot smoother and performs well . Alan an his mechanic are legends to highest level . Really pleased with the service I received today . If your thinking bout getting your yamaha serviced or anything else this is the one stop shop for all your needs . Once again thank you very much ☺

J. H.

Thanks guys it's Ben's mum . Thanks to you and your team for mending his bike and the little extra.s . He will be back shortly for his tyres xxxx

B. S.

First class service! I broke down near York the Friday before a Bank Holiday Monday when the bike wouldn't start again having turned off the ignition. I thought it was a battery issue and phoned one dealership in York who said it would be 24 hours minimum to supply a new battery. I then rang Jax, who immediately (and correctly) diagnosed a regulator/rectifier failure. I managed to bump start it and get it to Jax. The gaffer put the bike straight on test, despite being busy and having one member of the workshop staff on holiday, confirmed the regulator/rectifier had failed and also spotted the radiator fan, though not seized, wasn't working. I left it with them and had it back the following Thursday all sorted (basically two and a half working days later given the long weekend). They gave me a comprehensive report on the issues encountered and work done, charging for less than two hours labour (not bad since the fairing had to be stripped off to effect the repair). Very satisfied customer and would recommend their service (also they had a very nice BMW R1200 on the floor singing its siren song of 'buy me, buy me' 😁).

D. W.

These guys are second to none. There service when selling and after care is brilliant. I would recommend Jax to any one, i would definitely buy from them agaun. Plus very friendly to chat with. Keep up the good work.

R. R.

A great set of guys... I work in the motor industry, and own a car dealership, so I know what to look out for. Honest and welcoming, and certainly the best place to get tyres fitted in the York area. I haven't bought a bike from them, but had MOTs, loads of tyres, a collection and sold them bikes... The give great px prices, and I recommend them hole heartedly.

a. m.

I brought a gsxr 750 k5 off these guys 6 months ago, the bike has been a dream, the service was second to none, with good communication, I’ll be looking to deal with them again when I’m looking to upgrade.

U. R.

Fitted a new rear tyre while I waited and a free health check. Great staff, thank you 👍

M. G.

Very good to deal with always very good bikes very professional thanks Mike gardiner z900 rs

J. W.

These guys got me out of pickle! I rocked up near closing time with my chain as slack as a bag of spanners. They fitted me in and got my chain tightened so i could make the trek home. Thank you Guys!

Brilliant motorbike shop. Always happy to help lovely customer service.

I use the garage for my cars and they have always been fantastic and really helpful. Trustworthy and professional. I wouldn't hesitate to recommend.

P. C.

Been using them for at least 15 years as the Car Care Centre. Always satisfied.

J. H.

Frendly staff and very honest about he work that they're doing. Very willing to give good trade in offers as well. Only downsidenis the prices associated with main dealers for parts and accessories.

S. A.

Can't ask for better service from these guys, purchased a bike and was delivered within days all the way to London, thanks Kev I appreciate it.

M. R.

Always a good laugh in here and helpful staff, never actually bought a bike from here, but bought quite a bit of gear, 👍

B. R.

Bought a motorcycle from Jax motorcycles Kev was very helpfull and all the staff .Pleased with purchase and would recommend them .

A. b.

Great selection of bikes

M. C.

Ok bike shop bikes a bit over priced in my opinion Had reply from Jax about my review they say that they mot and service there bikes and give a month's warranty that is true but most other bike shops do this but there bikes are still cheaper I'm not saying it's a bad shop they do have nice bikes but again in my opinion they are a bit more expensive than other shops that is my opinion

G. A.

Great selection of bikes, kev the owner is a nice friendly guy, as are all his team.

D. C. R.

Top Quality Friendly Service: Highly recommend Jax Mototcycles, staff very friendly and helpful. One stop for all your personal & motorbike need. MOT & services also