Reviews of Safestore Self Storage. (Moving Company) in Glasgow (Glasgow).

Safestore Self Storage

403 Reviews

125 Comments

Moving company

Self storage facility

Packaging Supply Shop

Storage facility

Warehouse

1 Charles St, Glasgow G21 2PR

Description

Information of Safestore Self Storage, Moving company in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Safestore Self Storage

Reviews of Safestore Self Storage

J. E.

Sean and Fiona have been so incredibly helpful and nice to deal with. Moving is such a pain and interacting with people like them makes it so much easier. Cheers! Location is great, just off the motorway. Storage unit is exactly what you expect; clean, well ventilated, and easy to access. Trolley's and lifts make it painless to love items in and out. Dropoff are is also under a roof which is a big plus in sunny Glasgow. It might be a little dearer than other places but location, and friendly staff more than make up for it. Would recommend.

l. p.

Great staff at the Canal Street branch very helpful

K. J.

Friendly and very helpful staff. Highly recommend😁

P. L.

Great friendly staff. Always chatty and helpful.

D. B.

Great, friendly, efficient service - thank you!

G. M.

Great storage facility with security on site.

M. M.

Great store very helpful staff

c. d.

Fantastic staff, great service.

P.

Great staff...clean storage

C. C.

Easy as pie and safe as houses.

C. S.

Helpful staff and easy process.

J. O.

The staff at safestore were really helpful and quick to respond, my daughter managed to get her flat stuff stored really quickly and without complication, I'd recommend this place if you live too far to collect your children's stuff in between student year's. Thank-you

C. C.

Very friendly and helpful.

H. L.

Great team!

L. A.

Quick and friendly service

J. S.

safe and secure

d. k.

Work from here

c. m.

S. T.

L. M.

O.

S. A. B.

N. C.

Can't thank Fiona and her team for all their help and support. 1st class service 👌 and will definitely return when I'm looking for storage again. Once again thank you Kind Regards Nicola.

G. G.

J. A.

C. G.

a. a.

b. a.

f. m.

Fantastic costumer service, even helped carrying the bed up to the space and made it a very easy and pleasant experience. Highly recommend. Thank you!

D. C.

The staff were polite, professional and understanding of my complex situation, moving continent and trying to arrange storage while our belongings were in a container at sea with constantly changing dates for arrival. ThanksI

B. B.

Very nice place! Lovely staff. My stuff was very safe and the place is really great. I would definitely recommend you :)

M. M.

I've always found them very helpful and very approachable.Ive used twice now and would not hesitate to recommend.

J. C.

Bit of a delay in reviewing, but used the SafeStore North in Glasgow for around 5 months, taking my stuff out in Nov 2021. The team were fantastic, great customer service and very keen to ensure you have the best experience! Mostly dealt with Sean who was incredibly helpful, will use this safestore in the future if I never need one!

M. K.

Fiona and Sean were so nice and unbelievably helpful. They gave us the best price we could find in Glasgow. The whole process was quick and painless. Would definitely recommend! Oh and it’s lovely they do an NHS discount ☺️

A. M.

The whole experience has been delightful thanks to Sean at the Glasgow branch. I dealt with Sean on the phone while asking for a quote. He explained the whole process very thoroughly and was knowledgeable, helpful and friendly. When I arrived at Safestore Sean got me set up with my account, showed me how to access the building, where trolleys and lifts are, and he showed me to the storage space I had hired, which was a great size and so easy to access. Once I was all set up with my account I grabbed a trolley and loaded up my boxes, within minutes they were locked away safely in my storage room. I was able to easily add more goods to the locker or retrieve an item if needed. A really professional operation from start to finish, Safestore you have some amazing employees with you in Sean and the two ladies who work in your Glasgow North branch , I have worked in customer service for 30+ years, and they are all great ambassadors for your company. Thank you for a great all round experience....highly recommended x

M. m.

Great experience and really good service. Staff in Glasgow north at Charles Street were excellent and couldn’t have done more. They were brilliant!

J. B.

This was a great find for my wife and I when we needed to de-clutter our previous flat to put it on the market. The service we have received from Sean, the Manager and his colleague Andrew has been excellent been excellent at every stage. Highly recommended!

V. D.

Asi travel so much I have to store my stuff - these guys are brilliant and very helpful.

V. C.

First time using storage, and the staff at Charles Street made it a breeze - so friendly, helpful, always on hand to offer advice if needed, and the flexibility of using Safestore absolutely suited my requirements. Didn't think I'd need to use the locker for as long as a year, but it was absolutely invaluable and essential to get my flat set for selling and preparing for moving home. Thank you to the team for being great, and helping take one of the stresses out of moving!

J. m.

Sean and the team at Charles Street were very helpful and polite also kept me well informed about everything

M. C.

The staff were very helpful and courteous. The overall system of booking, paying and getting a balance refunded is clear and simple. The Glasgow North site is also very easy to access and park. I would definitely recommend Safestore, and this particular site.

C. I.

We moved house from Manchester and had to use storage for a few months until we found and moved into our new home. The Team in Safestore were amazing. The service was conistently high right no matter when we dropped by to pick up or drop of stuff. I would highly recommend the service to anyone looking for storeage.

N. B.

We had a really positive experience. Staff couldn’t have been more helpful, particularly Sean. Everything was explained clearly and they even helped us find a man with a van to move our belongings in to storage. I would 100% use them again and have already recommended to friends.

R. M. N.

Fiona was a great help when packing my stuff

E. T.

Sean and Fiona were very good, made me feel welcome and could not do enough to help and guide me through, which when moving home helped lower the levels of stress 😬. If I needed to use storage again this would be my first choice.

S. T.

Had a great experience while being at safestore. The staff were always so helpful. Sean was amazing very helpful and friendly which made moving out less stressful. He surely lightened up the mood. Would definitely use again.

W. B.

The staff here were truly amazing. Fiona especially helped me when I was trying to get my son's Xmas presents delivered and there was a mix up she went above and beyond what anyone would expect. She kept InTouch with me and helped me sort the problem. She is a superstar 😁🌟. The only reason we are moving is because Safestore are raising the prices too much for us. I will miss the staff as will my son. Thanks Susannah, Walter and Callum.

k. w.

Safestore Glasgow North went out of their way to help me and my son organise student storage over the summer. Sean was particularly helpful and even though all the 10ft lockers were 'sold out', they arranged a pallet to accommodate us at a very good weekly price. I wouldn't hesitate to recommend them. Jules Wilkinson

W. O.

You will be at safe hands.Indeed A best storage I’ve treated with ever . Professional staff. They are friendly and will give you a full help you are looking for. A perfect cleaned and sanitised place. I was so happy dealing with them , especially those in Safestore Glasgow North managing by Sean McClorey . For Sean McClorey Many many thanks for your help . HIGHLY RECOMMENDED

D. J.

courteous, helpful, professional, are just a few of the words to describe the staff. From the moment I made my first enquiry to the final day I closed out my account with them, I was made to feel valued. Nothing was too much trouble. The storage was secure and more than adequate for what I required. I would have no issues in returning in the future.

M. A.

Really positive experience again! The move in and out of storage was painless - both lifts were available, plenty trolleys and exceptionally well maintained facilities. Thanks Sean and team! 👍

S. M.

Hi all I'm delighted with everything at Charles Street Safestore. I met Sean, Fiona, James and Andrew who are all friendly, polite and helpful! This storage unit has been invaluable as I moved home only to find my 'garage' was collapsing daily, so my items were stored for a good bit longer at Safestore than planned! Anyway, 6 months down the line now and my new garage is looking comfortably busy- but organised! Thank you to the great team at Charles Street, Glasgow Susan McCallum

A. J.

The Staff are very professional and friendly, explained all the necessary in and outs, always pleased to see you. They ensure we picked the right size of unit for our needs, would recommend Safe Storage to friends and family

D. S.

I have used Safestore Glasgow North on a number of occasions and have always found the staff very friendly and helpful. The site is excellent, very close to the city centre and units and common areas always very clean and tidy. Will definitely use again!

H. M.

Friendly staff and couldn't fault their support with my questions and help. The actual storage place though I wasn't very impressed by. Trolleys were useless and either not working or not large enough hold items. 4th floor wasn't ideal, not sure what I was expecting but it felt so far away from our van. Large lift got stuck on second trip between floors and we had to return to ground and use smaller lift which wasn't ideal. It was a real faff unfortunately to move things to this storage.

P. H.

Friendly and fantastic service. All staff members went out of their way to be helpful and informed me of the procedures etc. when booking my furniture into a unit. They took the stress out of this part of my house move which I found re-assuring. They are a credit to the company and, due to their excellent customer service a couple of years ago when my sister was moving house, she recommended them to me, and I will now have no hesitation in passing on my recommendations to others. Thank you to Sean and the others staff members also. Pauline Hazelton

D. R.

I’m using the Safestore Self storage Glasgow North to store furniture etc before I move into my new house. I’d initially booked online and just guessed the size of the room I needed, Andrew from Safestore gave me a call and we talked through how much furniture and boxes I had and recommend a smaller size room saving me money which I really appreciated. When the time came to use the storage room Fiona talked me through everything, she was professional and friendly and made this part of moving house stress free. The facility is in a good location, it’s kept very clean and tidy, there are plenty of trolleys and two lifts to use. I would highly recommend, great storage place and friendly staff. Dougal Ross

H. D.

Sean was has been so kind and is always up for a wee chat! Thanks for helping me with my queries and taking the time to make sure I got the correct date for moving out.

A. T.

I found the staff at safestore extremely friendly, helpful and absolutely wonderful from day one. It made the whole experience stress free. Thank you so much Stevie, Sean and Fiona. Highly recommended.

B. L.

Well located, very good sized units and staff are helpful.

G. L.

Staff at Safestore, Charles St, Glasgow are very helpful, Friendly and professional. Thank you Sean and Andrew. Facilities and access user friendly.

A. N.

Friendly and helpful staff, good space for what I wanted to store and very clean place. Remember to book in advance (up to 6 months) for it to be much cheaper!

J. E.

friendly, helpful and flexable The Glasgow North Locaton of Safestore were a pleasure to work with over the last year as we relocated ourselves to Glasgow. The onsite sfae were alway able to help us with queries, chaning out storage spaces as we quicly realised how much space we actually needed and then made extending the rental period easy. Look forward to working with them in the future.

N. H.

Excellent customer service firstly from Sean when I booked online, he followed up with a phone call then with Ryan when I arrived to put my belongings in storage. I would recommend this service to everybody. 10 out of 10 Two fantastic guys that dealt with my personnel problems with a very professional attitude.

E. F.

I was really impressed with the service I received. The staff made sure I had a unit for the size and dates I needed and kept in touch regularly. The whole thing was very easy and stress free which is much needed when moving house!

F. D.

A very Friendly group of people in Safestore Blochairn. Very helpful and easy to approach. If I ever need storage again would go here again. Thanks guys for all the help

M. C.

Booked the unit for 8 weeks as moving house. I was offered a further 8 week for the same price which helped me to get my house in order before i emptied the unit. I can only thank Sean, Fiona & Andrew for everything, top job . Regards Mags Callaghan

J. B.

Excellent service from Sean at the Charles St depot really helpful listened to our needs and provided us with the perfect size of unit went above and beyond to help us thoroughly recommend them thank you sean

H. C.

The guys were efficient, helpful, cheery and accommodating. Having never used storage space before, they made the whole experience easy. Thanks guys. I'll be back before you know it. Helen

B.

Very good customer service. Very easy description of how it all works and advice on the sizes available and how that would fit my needs. First visit was guided tour to where my locker was located. Only down side was that the Dongle was'nt fully explained and I did not realise it was for easy access to the exit doors. Otherwise five stars!

A. S.

I found the safestore through a friend who stored his personal belongings there in the past, always helpful, answering straight-away in the emails (which I find really important) and always someone there to pick up the phone if you have any questions, I just stored my things, and so far I had an excellent service!

G. S.

Stored my furniture here for over a year. Sean, Amanda and Andrew are all fantastic! Always a warm welcome and friendly service Nothing but positive things to say - don't hesitate in choosing this branch! Thanks again Guys Grant savage

E. R.

I had a really great experience with safestore! eveyone was so helpful and friendly. Would definitely be returning in the future.

D. M.

This place is one of the best! The facilities are kept to a very high standard and I have stored in a lot of storage facilities in my job, but the best thing about this store is the people that look after it. They are a credit to the organisation and take pride in this store. The customer service shown by Sean, Ryan and Andrew is amazing with nothing being too much trouble for them. They go above and beyond to help you as the customer. I would recommend this store facility every time.

J. R.

Very friendly and helpful staff, kept safety in mind at all times

A. W.

I strongly recommend the safestore in Glasgow, G21 2PR. 1. The service is so excellent. The people are lovely. They tried their best to help me when I got into troubles. 2. The room is safe. The CCTV is operating and I have to register when I want to open my room. 3. It is very convenient for me to take the stuff on my own because I hold the room key on my own. 4. The room is well ventilated. Haha~ If you choose it, please wear more because it is so cold in the room. I stored my stuff there over a half year and my boxes were in good condition. Thanks again for what they have done for me. With very best wishes for them.

A. B.

Great service, very helpful and friendly staff and perfect unit space. Help especially appreciated in judging the size of unit required and in regular checks that all as well.

N. P.

Sean and Andrew go above and beyond to help. Good price, plenty of parking and a storage units in sizes to fit all needs. Would recommend

C. B.

The whole process went very smoothly and staff were very friendly and went the extra mile on multiple occasions. Would certainly recommend

R. H.

Had a great experience at this safe store, both Sean and Ryan were very helpful and could recommend using this branch and dealing with the guys in there. Pricing structures for units were clear to me with straightforward discussions with guys in store which you want as a customer. I had a discussion with another branche elsewhere some time prior when considering a unit previously and I took business somewhere else as my attention was lost through the pricing structure being made and explained in an overcomplicated way which became frustrating especially as a business customer. However, this experience was straightforward at this branch and I will use again. A suggestion I would make would be for a couple of trolleys to be made available with the ''long sides'' of the trolleys ply boarded instead of the ''width ends'' being ply boarded. Would help limit the number of runs to take things back and forward to the lock up depending on what you are moving. Overall a great experience. Thanks guys.

C. M.

Properly excellent service from Sean and the team at Safestore. Couldn't ask for any more really top notch customer service. The unit is nice and clean too, just a great operation all round.

F. M.

Very friendly staff who are professional and welcoming. Sean, Fiona and Andrew all very helpful. Would definitely recommend.

E. G.

Great staff.. Look after you well. Overall worth while stay at safe store. Recommend.

A. M.

Always extremely helpful staff. Store easy to access. Have used the store for some time now.

F. B. S.

Very easy, from initial online enquiry to booking the space, all very easy. I was shown a number of units that met my needs, pricing was good, access is good, facilities are good, and i can get deliveries sent there, wish i had known about this place sooner. And, the staff are crackers, knowledgeable and very helpful.

J. K.

Have had a great experience with the lovely and helpful staff and the price was so good. The advice they gave on the phone beforehand was very helpful and considerate. Would 100% store my stuff there again.

p. B.

Very well kept storage area. The staff are amazing and Ryan and Sean go above and beyond making sure you are always looked after and there customer service is amazing. Thanks guys I will use safestore again if storage is required.

w.

The staff were extremely helpful and were very flexible with my situation. I even got money back for the days I hadn't used! 5 stars, would highly recommend.

S. V.

I have been using this store for nearly 10 years and I have always found the staff to be friendly and accommodating. The site location is ideal for me as it is right beside the M8 without any of the hassle of being in the town centre. Sean and his team are a credit to the company

I. R.

Extremely helpful staff, friendly and knowledgeable. Sean and Stefanie go above & beyond their 'call of duty'. I would happily recommend this Safestore to anyone with storage requirements.

A. P.

Experience excellent. Staff very helpful and friendly. Especially welcome and appreciated given the current unfortunate circumstances. Highly recommended.

h.

I used my storage unit at Charles St Glasgow for 9 years and the units were safe, clean and secure. The access hours are 7 days and convenient. From the start all the staff, especially Sean were very friendly and helpful, occasionaly phoning or texting messages to advise of any changes etc. I would recommend SAFESTORE to anyone.

M. C.

The staff at Safestore Glasgow North have been fantastic since I moved across from Edinburgh. They are always helpful and courteous and friendly. A credit to the group.

L. M.

Fiona was fantastic even came down to my work for me to sign documents as I’m a dinosaur on technology!! Definitely would highly recommend this business 😀😀

D. S.

Met my needs exactly. The staff were all very friendly, personable and helpful. The quality of the facility is very good and the price was really competitive. Can't fault the service in any way.

S. T.

Had my things in storage for over a year. Very safe. Clean. Cost effective. Closes a bit early hence 4 stars.

D. H.

Great option for storing your belongings between house moves. Staff are all friendly and helpful. Would definitely recommend.

M. M.

Excellent friendly service provided by the Charles Street team 👏 Highly recommended Thanks

C. H.

Price matched a quote I never thought would be beaten! not only that gave me a bigger storage unit and great service all round. Thanks Ryan!

D. M.

Friendly helpful staff. Clean well organised storage. Reasonably priced if you get their special offers. Otherwise a bit pricey. Thanks Emma

W. G.

Excellent service from the staff at Charles Street. Advice asked for and received regarding security and pricing.

A. F.

BEST STORAGE PLACE IN GLASGOW, VERY FRIENDLY STAFF ALWAYS HAPPY TO HELP. PRICES ARE GOOD TOO.

H. D.

Hi, I would like to thank staff at Safestore Glasgow Charles Street for all their help and assistance in obtaining a storage unit. I would like to particularly thank Fiona whom made this possible for me. I had a great experience. Thanks. Caroline Devoy.

A. M.

Sean was great, couldn't be more helpful. Stressful experience made much easier by friendly experienced staff. Would highly recommend them

D. H.

Excellent experience so far, andrew was very helpful when we moved in and accommodated all our requests. Really nice company

C.

Super easy to get to, and the staff are always friendly and helpful👍

G. a. d. n.

Good affordable storage..helpful staff

B. E.

So helpful & friendly, excellent value & customer service. I’d thoroughly recommend them- very hand for city centre too!

J. H.

Convienent location, great staff. Clean and very secure. Parking and access can be a bit tight just be patient.

a. i.

Team at Safestore Self Storage Glasgow North are friendly and very helpful at a time i needed help,would defiantly recommend your company to friends.

D. B.

Really friendly staff, and helpful. Well equipped and located facility Would definitely use again

S. M.

Great service would recommend.

A. E.

Wellcomming atmosphere, friendly manager and staff and reasonable prices.Happy new year Charles Street branch in Royston.

m. g.

The full staff at the Charles street branch in Glasgow have been fantastic in helping me organise storage during a particularly difficult time, from making sure I got the best deal possible to explaining and helping with every step. Highly recommend them if you need storage.

J. W.

Really lovely team who were efficient, helpful and kind

A. K.

Good storage but coldest place I have ever been in. Its freezer cold

C. W.

Friendly and helpful. Excellent boxes, which you can just walk in and buy for other uses.

G. T.

Have stored my assets here for over a year and cannot be happier with the service and value for money

S. j.

Excellent customer service team.always helpful ,friendly and go extra miles.

G. M.

Great guys at safe store. Very helpful and accomodating

R. H.

Very helpful and solved a problem Very quickly

A. M.

Great service & friendly staff..highly recommend 👍

m.

Very helpful and friendly staff and will give you best advice on all there services will recommend

Y. S.

Well organized place and good facility for storeage of your staff

A. C.

The professionalism, knowledge and genuine experience of the team at the SafeStore Glasgow North deserves a 6 Star review if that was possible. We have been utilising the Storage Space for 3 years now and have continually found the facility not only excellent for ease of access but if there is any issue the team are more than happy to help and genuinely go over and above to make your visit seamless. So a big thank you to Sean, Andrew and the rest of the Team at SafeStore North Charles Street G21 2PR.

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