Reviews of StorageMart. (Moving Company) in Norwich (Norfolk).

StorageMart

176 Reviews

110 Comments

Moving company

Self-storage facility

Vulcan Rd N, Norwich NR6 6AQ, United Kingdom

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Description

Information of StorageMart, Moving company in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Reviews of StorageMart

T. M.

We have used the storage for a few month’s. It has been a wonderful experience. The staff are very helpful. The manager Russell is full of energy and very professional and helpful. We would strongly recommend the service as being an excellent value for money.

S. P.

First time using any storage facility and the staff here have been polite and humanistic from the first phone call. They replied almost instantly when I was looking for storage urgently on short notice. Spoke to a really polite female on the phone but sadly didn't catch her name. She explained everything in great detail whilst being down to earth not reading off a script. When I came in I was looked after by Aaron who acted more like a mate than someone at work which was really appreciated as would have been easy for him to present as moody and fed up. How he was made it easier for me to ask potentially stupid questions. He made my day. I ended up going a size bigger than I had paid for originally but didn't feel pressured or like he was just up-selling to make more money as he was so laid back and made sense instead of just pushing me to spend more. Highly recommended them. They're fair and flexible if you're not sure what size you would need or are new to similar locations. Location is absolutely spotless.

L. W.

Using the Norwich StorageMart has been a pleasure. I only anticipated needing my unit for a couple of months but ended up keeping it for 9 months due to a delayed house move. The team are all great, very helpful and super efficient and the facility is clean and tidy with lots of trolleys and handling equipment available. My unit was right at the furthest corner of the building so quite a way from the entrance but this wasn't an issue for me at all. StorageMart also offered the best pricing in Norwich and I wouldn't hesitate to recommend them!

E. T.

Russell was so helpful, professional and accommodating during a period when we didn’t know if we required storage or not. Not pushy to get an answer and we were able to take it right down to the wire as he able to get us the storage we required. We will definitely use them again should the need require and already recommended them to someone else moving. Thanks Storage Mart!!

M. M.

I have been renting a storage unit at StorageMart Vulcan Road in Norwich from 2016 until August 2022 and I always found all the staff to be super helpful, professional, friendly and willing to walk the extra mile to support me. I have really been positively impressed. Also, the overall hygiene is excellent throughout the whole storage. Should I need a storage unit again in the future, I would definitively contact the staff at StorageMart Vulcan Road in Norwich again.

H. A.

Amazing customer service from Russell Chrissy and Aaron. I have been a customer for over 2 years and the flexibility for my business is great. I have swapped sizes as my business requires and they even take my deliveries in for me. The Facility is always really clean and tidy plus there’s CCTV everywhere. Cannot recommend enough 10 stars!

M. A.

We always got excellent services and help with everything. Everyone at StorageMart is ready to go out of their way to make the work easy and comfortable. Would totally recommend to everyone.

J. E.

Wasn't sure of what size unit we needed and was suggested a smaller unit, I went with the bigger one and only half filled it! They offered to help move me to a smaller one, listen to the guys and girls they know what they are talking about lol. Plenty of trolleys, all in good condition and easy access at any time. Will def use again

This is the second time, four years later that I’m using Storage Mart. I’m impressed by the friendliness’s and professionalism of the staff. They are well informed, polite and helpful. Would highly recommend!

N. D.

I called Aaron initially enquiring about storage, he was very helpful and gave me lots of information. When I arrived with the removal company to store our property I found the storage unit very clean and the facilities easy to use.

G. C.

Very helpful staff, no complaints with any of the service. It’s a bit of a rabbit warren so maybe a colour coding system might help identify the different numbered zones? Just a suggestion.

A. G.

I moved my house contents into the Norwich branch of Storagemart about three months ago. From the first contact Russell, Chris and Aaron have been nothing but friendly, helpful and professional, giving me help and advice whenever I've needed it. Having shopped around before I committed, I'm really happy with the cost of storage here, particularly given the cleanliness, security and 16hr a day free access I have. Well done and many thanks to you all for such a great service.

V. T.

Easy access, good prices and very helpful staff. Would definitely recommend.

y. m.

Easy to deal with. Friendly staff. Good prices. Not complicated at all.

Very happy with our experience so far. Russell in the office checked us in after we got the time wrong and was super helpful. The whole place was clean and tidy. Very easy to access.

A. P.

Units are clean, secure and easy to access. Staff are welcoming, helpful and responsive. I have used them for almost four years and have been very happy with the service.

J. G.

Excellent storage units. Good access times. Secure and clean facility. Staff are friendly and really helpful. Would definitely recommend.

M. C.

Excellent service from StorageMart. They were very accommodating when I requested a unit close to the lift, and it was no issue to change units when I needed to as well. Definitely recommended!

J. a. R. X.

Met my needs exactly. The staff are friendly and efficient. The storage is clean and well organised with a covered bays to load/unload. Plenty of trolleys and sack barrows available. Security seems good. There is even a nice, clean toilet for the use of customers. A range of boxes, packing materials, covers is available for sale. This will be first stop if I ever need storage again.

S. H.

Excellent customer service from the team. Would highly recommend.

n. e.

Moving is a very stressful time especially when Things don’t go to plan and you need to put everything into storage last minute. Russell could not have made this process any easier for us he was extremely helpful and set up a Storage unit quickly without any stress at all. Cannot recommend highly enough

T. M.

Very helpful and kind, didn't try to sell me something I didn't need, all straight forward, easy access to our storage bay, very well secured, polite people ans decent price.

M. P.

Very responsive and very accommodating. Last minute need and helped us out of a whole offering a good deal met with great service.

i. M.

A genuinely great bunch of people who go out of their way to help and are friendly, warm and explain everything simply and effectively. This was exacly what we needed as we have never used a storage facility before and it could have been a whole lot more intimidating if it hadnt been for the team at Storage Mart!

E. O.

It is very efficient and very easy to use. I had no issues when moving in my stuff and Christy the staff present was very lovely and helpful . I will recommend storage mart to anyone very very impressive.

S. G.

Very helpful staff. I popped in to sort out storage with Russell who was very informative and helpful. I would throughly recommend StorageMart!

K. B.

Very impressed with the facility and the service received. Friendly, efficient and eager to please.

A. A. (.

Storage Mart have been extremely efficient, helpful and kind to me through the whole process. I am extremely satisfied with everything!

M. L.

Fantastic customer service. Very helpful and informative. Also great offers on currently

K. E.

Friendly, informative staff and really simple to hire a unit. Good introductory offer as well!

E. S.

I visited the StorageMart in Norwich yesterday. Both the staff I spoke too were very friendly and helpful. I’m excited to start moving my belongings in shortly, I would defffo recommended their service.

C. L.

Happy with the service provided, always found the storage facility to be clean and tidy.

L. C.

Super easy to manage & book. All of the team have been excellent and incredibly helpful.

S. T.

Russell followed up on my enquiry during the weekend and also provided contact details for removal firms, would highly recommend

R. C.

Great team, clean, easy to use storage premises, competitive prices, but best of they look after you and your stuff without any difficulty.

S. A.

These guys have been so helpful - from advising on unit sizes and making last minute changes for us. Thoroughly recommend

O. L.

Great experience - everything I needed and very friendly

J. W.

The staff here are amazing. Always ready with a tape measure and brilliant service. Thank you :)

G. H.

Excellent staff, really good facilities and access arrangements, and very well priced.

L. O.

Love seeing the super friendly and helpful staff at the Norwich Branch. Great efficient service with immaculate storage facilities. Have recommended to friends and family

S. F.

Brilliant service and very friendly staff ...made me feel very welcome

H. B.

Friendly and helpful staff with clean, secure storage

T. O.

Great locker sizes and extremely wonderful and friendly staff! Highly recommended for students looking for storage during the holidays.

S. B.

Very helpful and so nice and kind went out of there way to hwlp

A. W.

Fantastic quality storage & amazing staff.

K. L.

Very friendly, professional. Very good customer service.

S. F.

Great service and facilities. Feels safe.

A. B.

I did find the pricing a bit confusing , turned out to be a lot more than I thought I had been quoted The facilities were good though and staff helpful .

A. V.

Great service, employees were very helpful!

D. P.

Excellent service. Would strongly recommend. Friendly and very helpful staff.

H. S.

Very helpful staff. Great price.

Had a unit for 2 years and no problems. Good communication

R. F.

Months on of renting still very pleased I chose this company. Safe and secure

L. T.

the workers were very helpful and so kind , don’t regret choosing them at all!

S. B.

Great friendly staff great rates

S. S.

Great facility at good prices, great customer service from Russel 💯

E. W.

I thoroughly recommend this place. staff were amazing in solving all my needs and facilities where outstanding. Thank you all

M. M.

Staff very friendly help was at hand when needed would recommend 5 stars

M. R.

Very pleased with service provided.

S. R.

Very nice and helpful staffs. Cheap service.

G. B.

Lovely experience, very helpful!!! Chris was joyful and energetic :)

T. D.

We are indebted to Russell for his excellent customer service, friendliness and high level of professional approach

N. B.

Great place to store your items and very friendly staff

C. B.

Brilliant service, very clean and tidy.

V. P.

Easy access, reasonably priced, very convenient, secure.

A. P.

Friendly, efficient, flexible - and very reasonably priced.

M. W.

In life it is a reality that you get what you pay for and quality is conformance to standards and if you try to establish the standards of the storage industry than you must surely us Storage Mart