Reviews of Safestore Self Storage Reading. (Moving Company) in Reading (Berkshire).

Safestore Self Storage Reading

140 Reviews

93 Comments

Moving company

Self-storage facility

Cow Ln, Reading RG1 8NA, United Kingdom

Description

Information of Safestore Self Storage Reading, Moving company in Reading (Berkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Safestore Self Storage Reading

Reviews of Safestore Self Storage Reading

M. L.

This place has been excellent. Great prices and friendly and helpful staff and a great safe storage place. I am currently between houses - pending the purchase of my new flat. I don't know how I could have managed without this great storage facility.

P. U.

Great place to store things. Nice and helpful service, if you have any questions, they will always answer and help. plenty of space to enter with large trucks. you can rent from small rooms to very large ones, so you will surely find something for yourself. and everything is well secured so your belongings are safe.

I. S.

Perfect sized unit for our requirement as we were getting renovation works at home. No issues with accessing the unit at any time. Friendly and helpful staff. And more importantly, very reasonably priced. Would definitely recommend.

J. B.

Both Amelia and Memhet have been fantastic. Service great, assisted us in getting the right units for us; helped with so much information. Really patient and so helpful on our first day. Top marks for service.

J. O.

Best customer service experience I have ever witnessed in my life. All team with the manager are great and helpful people and will always put customer satisfaction first. Highly recommend this company and especially site in Reading

K. O.

Amazing ppl on reception super helpful:) Fiona from national head office she is definitely one of the best in industry 👑 #FitCookieUK Team

P. R.

Safestore Reading are a great company and a great Team of people. We moved from Dubai, planning started back in March due to Covid, it’s been a big worry if our wishes would go to plan. Aggie (the manager) reassured us along every discussion and was true to her word be it quality of the units, discounts and offers being kept, and a seamlessly smooth delivery of those services. Having a company responsible for your whole life can be nerve racking, but today we finally moved into our new home, and bid farewell to Aggie and her wonderful team, thanks for everything you did a great job!! I fully recommend them - great company.

A. W.

Nice Storage place with reasonable prices, Amelia was very helpful when showing me around to look at different size units. The only thing you should take in consideration is there is no longer 24hr access to the units, which is not an issuse for me, but is offered by other places in Reading.

W. L.

Great accessibility, most units you can drive up to. Staff are helpful, knowledgeable and professional. Mehmet, who I believe is the manager, even remembered my name from a previous rental 6 months ago. Would have given 5 stars however access times have been reduced from the previous 24/7. Not a massive problem, but preferred before.

J. U.

Great access, the staff helpful, competent and professional. The service they received was of the highest quality. :)

T.

Great Customer Service I needed a lock up at short notice for a second hand deconstructed Garden House 4mx4m which was being delivered straight there while I got my garden prepared. Mehmed assured me that he had the right size reserved and that the 4m long timber planks would be able to navigate around the ground floor corridors which would have been a disaster for me had they not. I was really worried about this and even though he would be on leave when I came to book he told me to tell the team to contact him at home if they encountered any issues. When I turned up to book Chynna was very helpful and quickly sorted some initial issues we faced with the booking. When I had to end the contract shortly afterwards Amelia was very much customer focused. Great experience and would use again.

J. T.

Never used a storage place before, found it to be a good experience. Really friendly especially Tom who served us. Do not buy their insurance though (can easily get it online) as you can imagine bit of a rip off as is their price for padlocks.

C. B.

I went along to help move my sons home contents into a new house. I was impressed by the cleanliness of everything and that clearly there were units for rent of different sizes. Not just a houseful but say shedful or an understairs cupboards worth. Apparently very reasonable and flexible terms.

J. F.

Great service no hassle lovely staff I will definitely use again

J. C.

This was my first time using a self storage unit and have to say, the Reading branch were extremely helpful and informative on what I needed to do. The site was very clean and I felt our goods were safe and secure. Would definitely recommend.

D. M.

The Reading Safestore team could not have been more helpful from discussing our needs and obtaining a quote through to getting our stuff moved in. The facilities are easy to access and clean. Staff check daily and let us know immediately that we hadn’t locked our unit correctly. Prices were very competitive, location good, everything efficient. Highly recommend.

P. C.

Reasonable parking with a wide range of packing supplies and knowledgable staff

R. W.

From the start to finish, my experience with SafeStore has been amazing. Any questions have been answered in a polite professional manner, wether it be by phone or directly at the gate office. The attitude of the SafeStore community who also rent storage behind the gate is also a happy experience, as sometimes you can find a car parked in front of your unit, this is always swiftly addressed with a smile and a jolly exchange of words, but if you can’t find the owner in the maze of units you can always go to the front desk. When you finally finish your contract you are asked to give 2 weeks notice but if you manage to vacate the premises before the agreed date you will be reimbursed the remaining days you don’t use. The biggest advantage of using SafeStore though, is the fact it’s a 24 hour monitored operation meaning you can access well into the night using the supplied gate fob on entry which for us was ideal as we used the unit to store furniture between a house sale and purchase but don’t think this isn’t the only way to use the units, when we drove past other open garages we saw people using them as personal gyms or somewhere to store mowers for a gardening business, carpenters building kitchen units and storing wood. It’s an economical and ideal way to rent a premesis if you are a fledgling company starting out and don’t want big overheads in rates. Overall I would definitely recommend SafeStore to anyone in future and will be using them again as they really solved a massive storage problem for us also enabling us to move to our new property in our own time, room by room plus saving money on a removal company and not being overwhelmed with a house full of boxes

M. D.

The staff here are the reason for the 5 stars. They were so helpful and knowledgeable and enthusiastic, especially considering that the world of secure storage can't be that exciting. They also had a great 3 month introductory rate that made it extremely good value for the time we needed to store stuff!

k. s.

Really helpful and professional service from Aggie the manager. Am so glad we chose safestore, great facility all under cover so no getting caught in the rain transferring belongings to the storage area. Would highly recommend and particular commendation to Aggie. Thank you.

K. H.

Used for 5 months and has been brilliant for me. Always easy to get in and parked. There is a trolley and toilet there which is useful if you have lots to move. Easy exit too which is a must when you are short on time.

J. K.

I highly recommend safestore storage Reading. The service I recieved was top quality. This was my first experience of using storage and it did not put me off. The team at Reading made it very easy and were very helpful in terms of chosing a space that was the correct size. No task was too much effort and staff have high levels of customer service skills. The storage was very good value for money and you only pay for what you use which is a bonus! The fob system and key lock facilities worked very well and 24 hour access was also very useful. Safestore self storage Reading is very clean and provide trolleys for customers to use. They have adapted very well with the current covid19 climate and have all safety measures in place. I have been and will continue to recommend them to friends and family. I would not hesitate to use them again Thank you very much !

J. W.

Exemplary customer service isn't something you would typically expect from a storage unit facility, but somehow the guys here provide it. I've been with them for a few months and not only are they instantaneous to reply to emails and quick to answer phones, they are incredibly helpful, friendly and always willing to go the extra mile for anything you need. The storage spaces are a good size, the location is secure and the prices reasonable. I will definitely be going only to SafeStore every time I need storage in the future.

S. b.

I’m very happy with the Selfstorege employees, all of them very nice people very helpful people, they’re really the best people. Once again Thank you soo much for your services. Nawid from Dutch Tech LTD

A. L.

The receptionist was so helpful and willing to actively listen to my needs. The prices are great. I highly recommend for anyone who wants to store their stuff and in a reasonable price.

J. ..

The friendliest staff I have ever experienced! The lady that works there is so kind and very helpful. I felt totally at ease, everything was explained to me and she gave me a tour of different ways to get into the building.

M. A.

A high quality storage place in Reading with good options

A. A.

excellent service very good customer care

S. U. R.

Well organized place and friendly staff, we were expecting a shipment which arrive earlier than expected. Dev was very helpful in arranging the unit and completing all the paperwork.

S. B.

I have used several different self store places in Reading over the last couple of years - this SafeStore is far the best in many respects, from Customer Service to rental, various services and other facilities besides just having a storage room. Perfect for business by a long margin - highly recommended

M. S.

I'm absolutely satisfied! The staff are very friendly, patient and they have explained me all what I've needed. The storage is modern and clean. I warmly recommend. Martin

F. N.

Very good customer Service by the manager and the Staff,Easy Access to Safestore ,Good Pricing.

Z. A.

Affordable and very good. The storage is located next to the railway bridge so if you are coming with a large vehicle you must check the height restrictions or else it will be a long U turn to come around the other side. Please check timings before coming as the store closes you can only gain access if you have 24 hour code.

K. S.

Friendly and helpful staff.

P. B.

Safestore is a great place, feel very secure, satisfied with the service and would highly recommend. The customer service were very accommodating and understanding of my needs, extremely helpful.

D. H.

Fantastic, pragmatic, helpful, patient staff - Aggie is fab. Drive up for bigger lockers is really great too. Thank you!

a. g.

Very good value for money. Great staff and extremely efficient. I would recommend this service to anyone wanting to store anything from a sofa to a car. The 24 hour access was the deal breaker.

S. A.

I had a great time using safestore Reading. The staff were very kind and helpful to my short term needs for storage. I had a great experience and I do recommend.

S. W.

A compact but well organised site. The staff are good communicators. This site, with a little shuffling can at the front, accommodate an articulated vehicle.

P. M.

Simple.quick and easy to deal with staff professional amd courteous, highly recomend

J. M.

Excellent and courteous service. Helpful, friendly and accommodating. Thank you Aggie for arranging storage at short notice and getting everything set up so smoothly!

F. R.

Good storage centre, easily accessible, very pleasant competent staff.

L. J.

Safestore is a great self storage place. The staff are nice and helpful and I feel that my items are very safe and secure. The security there is very good. Safestore is in a good location and their prices are reasonable.

T. R.

24-hour access and plenty of space at a good price. Bring your own padlock, theirs are pricey, but excellent value for money.

D. W.

Efficient service. Staff very helpful and friendly. Would recommend.

F. S. D.

Always great service from Aggie and the team at Reading having used a range of unit sizes for the business

R. N.

Easy check in, but the information provided was not as thorough as I'd expected. Not enough trolleys for moving in, but happy with the storage.

J. K. N.

Went for DHL services and staff were so professional and all covid 19 rules were in place.... hey it was actually my first time there....

S. C.

Really helpful staff, and I got a free upgrade when the size I requested wasn't available. Best prices in Reading as far as I can tell, with no skimping on quality or service.

D. O.

Very good self service storage here. Well planned and ease of use. There is even a martial arts school within the premises... no joke!

m. r.

great service, great place clean and well a organised company

A. B.

Fantastic service 10/10 Extremely helpful staff

D. N.

Superb customer service! Available 24/7 with affordable rates. Very friendly staff and always ready to help.

M. B.

The staff are extremely helpful and efficient. I am recommending Safestore to all my friends and family.

A. G.

Very friendly and helpful staff. Good Service, location and access

R. J.

Fantastic service by Aggie and Tom, who were friendly, efficient and helpful. Best rate I could find!

S. M.

Aggie and her team were extremely efficient, helpful and a pleasure to deal with!!!

G. F.

friendly and knowledge staff helped take some the stress out of moving. I'd 100% recommend them and would use them again.

H. L.

Thank you to the Safestore Cow Lane Reading staff Tom and Aggie who made everything easy and stress free.

S.

Lovely friendly staff, various sizes of secure units. I had no problems at all.

D. F.

Great set of guys who were really helpful and completly removed the stress out of the removal experience for me

J. A.

Very good service. Nice units. Very helpful staff and good price.

E. M. W.

Amazing staff!! Any problems or questions and they will answer them not a problem

B. B.

Very helpfull staff, profesional aproach. Highly recomend. Much better than shurguard, no hidden costs

A. H.

Really good service! Lovely staff and really understanding.

S. W.

Knowledgable and helpful staff. Good shopping experience.

V. S.

Friendly staff that cater much of their time to customers needs

L. A.

Expensive (after the initial special offer) but convenient

D. S.

Competitive price and excellent customer service from Tom and Aggie

N. P.

Excellent safe storage service

J. G.

Service was excellent. Got the right size unit that I needed.

R. W.

Joyless

G. T.

Safe and easy access throughout.

K. C.

Reasonably priced, access poor while bridge works in progress

K. Z.

Friendly staff and very suitable storage.

E. P.

Great service and a good facility

L. K.

Excellent staff-Good service excellent rates

p. m.

Good place to store your bit but not cheap

C. M.

Will definitely use this firm again.

F.

Great deals & staff

S. S.

It was nice experience using safestore reading.

T.

Helpfull friendly but a bit out of the way

T. H.

Splendid storage options Stop collecting junk

a.

OK place

H. O.

Competitively priced and secure

D. K.

Self storage facility. Mainly lock-ups

E. W.

Good for storage Expensive tho

L. V.

Easy to deal with

M. A.

Expensive

J. S.

great staff

K. M.

(Translated) 24hrs (Original) 24hrs

D. C.

D. A.

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