Reviews of Browns Distribution Services Ltd. (Moving Company) in Stoke-on-Trent (Staffordshire).

Browns Distribution Services Ltd

69 Reviews

36 Comments

Moving company

Distribution service

Ladywell Rd, Stoke-on-Trent ST6 4NU, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Browns Distribution Services Ltd, Moving company in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Browns Distribution Services Ltd

Sunday

Closed

Monday

9am–5:30pm

Tuesday

9am–5:30pm

Wednesday

9am–5:30pm

Thursday

9am–5:30pm

Friday

9am–5:30pm

Saturday

Closed

Popular times

Sunday

9
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13
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15
16
17

Monday

9
10
11
12
13
14
15
16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
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17

Thursday

9
10
11
12
13
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17

Reviews of Browns Distribution Services Ltd

A. H.

Excellent, efficient service. I received two friendly courtesy calls keeping me informed of the ETA of my delivery. Brown's have restored my flagging confidence in customer service. Thank you!

C. P.

Highly recommend for those looking for pallet storage as well as pallet delivery to Amazon fulfilment centres. Browns take all the hassle out of it - it takes just a few minutes for me to request it, and they take care of the rest - labelling, palletising, booking and delivery. Plus they have an IT system with up to date stock count. Great service

T. E.

Very much a favourites place i personally found after over 5 1/2 years. Foreign drivers seem get all the nights out to keep them happy. A select few English drivers got the full week out every week. Even after two years of reliable service i couldnt get more than two nights out a week, but i had new drivers occasionally telling me they had been set on and guaranteed a full week out. And that they wont have to do a Friday night out. Very unfair ! If your face doesnt fit. This is i thought the doing of one person in the office who picks drivers to favour and others not. I came to think Browns was a company of unequal opportunities not equal opportunities for drivers from how i was treated. Even after 5 1/2 years i saw the favouritism to other drivers from this one person. I would still recommend this company for a driver as apart from how i was treated and saw it, it was a good place to work. Staff in the office are very nice and the owner always waves when he see’s you or is happy to chat. You will be happy if you only want a couple of nights out a week. Also i found without fail if i did and most over drivers did a Friday night out then you were guaranteed a late start Monday morning. I thought this was to claw back the Saturday overtime you did. Of course the favorite one’s if they ever did a Friday night out still got an early start Monday morning. So unfair.

C. B.

I used Pallet Online (Browns) to pick up and deliver a very precious cargo from the UK to Ireland. From the very start, Browns picked up on time and although the pick up was larger than stated, they continued with the job and let me know immediately by phone and trusted me to pay the extra. Unfortunately, it all went wrong when the delivery arrived in Ireland - but the customer service operative from Browns - Gemma - kept me informed every step of the way and I really felt she cared. I have never shipped anything by pallet before, but I certainly will do again, and I will be sure to use Browns.

J. B.

We needed a distribution centre urgently as we had a new range of products arriving in a few days and our original plan had fallen through. Browns came to our rescue and organised the whole set up including taking the stock, storing and distribution. Everything worked amazingly well and within a few days our customers were receiving our new products. Browns team are so easy to deal with and help you during every step. It has been a please use to work with them and expect to continue for many years to come. John Battersby MD Bagtrade

R. D.

Just started to work with Browns Distribution. The communication, service and overall experience is excellent. very happy to of moved our business to this company and look forward to working together.

P. C.

As a relatively new recruit to Browns Distribution after 11 years with arguably one of the highest profile hauliers in the country I have to say I have been pleasantly surprised by my experiences thus far. The M.D. is clearly moving the business forward, they are undergoing a fleet (both truck and trailer) update, new Scania trucks along with Dekker trailers. From an employee / Drivers perspective I find it a pleasant change to be asked rather than told to do things, to be thanked and told “well done” still leaves me asking myself “did I just hear that?!” very much a company that’s got the right ideas and heading in the right direction (if you pardon the pun!) As to those who claim the drivers act in a “law unto themselves matter” from what I’ve seen and practice myself I would merely say it’s easy to berate an articulated truck driver when you’ve never driven one yourself, were Browns or indeed any other HGV1 driver to actually drive in such a manner there would indeed be fatalities a plenty. We spend our days allowing for the actions of those around us, sometimes - often perhaps- this may be perceived as aggression or thoughtless driving, I assure you from my perspective at least it’s anything but. I and my colleagues are professional drivers and pride ourselves in what we do, it’s a hard enough job to do without comment that isn’t backed up by reality.

F. D. M. S. L.

Recently moved to Browns for warehousing and distribution. Huge cost savings and a more streamlined service. It's definitely worth a look if you use FBA!

J. W.

Great driver I met Friday very helpful . Helped me out of a situation . Restored my faith in humanity . Top man !

S. F.

Not the fastest lads okay supervisor had a go as I wanted all the plastic liner out so I could reload the container. Bit got there in the end

D. M.

Superb Collected an engine no probs and great price,was booked via Pallet online Friday 22.09hrs and safely delivered Wed 10.34hrs by Browns all done while i was abroad Pallet Online /Browns Distribution great service great communications and best price Thanks

B. V. H.

Rob and his team have distributed Burstwick Newsletters for over two years now. First class service, highly recommend. > Cllr.Dean James, Burstwick Parish Council.

g. b.

Excellent service , from placing a order on line, collection and delivery all went like clockwork, Perfect, what more can you ask for? Thank you Kind Regards Georgina