Reviews of Kangaroo Self Storage Hanley. (Moving Company) in Stoke-on-Trent (Staffordshire).

Kangaroo Self Storage Hanley

404 Reviews

79 Comments

Moving company

Self storage facility

Storage facility

292 Leek Rd, Hanley, Stoke-on-Trent ST4 2BX

Description

Information of Kangaroo Self Storage Hanley, Moving company in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Kangaroo Self Storage Hanley

Reviews of Kangaroo Self Storage Hanley

C. L.

I've been renting a unit at the ready steady store at Hanley since October last year for my eBay business and it's the best move I've done. The service you get for the price is amazing! You can access your unit 24 hours a day and you can have orders collected and dropped off for you if you have the business pack. Which I find really beneficial. And the lads can't do enough for you and are always polite. Highly recommended this place.

J. G.

been very helpful both at the beginning when u get a main national number and i didnt know how t do much on the website so they helpd me even more,then when i was given my specific store at hanley there has been a very friendly helpful man on the phne there too.its reasonably priced more so than other places id tried and a lot more accomodating and helpful.i really sincerely reccommend them.thankyou ready steady store and mark at customer services and the other mark at hanley.

A. G.

I had a storage unit at Ready Stead Store Hanley for a couple of months. I think the pricing isn't very clear and I had to take out £12 per month insurance for very invaluable amounts of storage, I also kept getting charged £4.16 a month for a 'Standard move in pack' which I wasn't sure why. I was given a unit that had to have a ladder that you had to ask for a staff member to move which meant that I couldn't get to the unit after 5.30pm weekdays and I couldn't get to it on a Sunday! I haven't tried any others so I don't have any to compare it to but I didn't feel like I got any value for money and the access was poor. I no longer store here.

C. D.

Thank you to the brilliant team at Ready, Steady, Store, Hanley. Moving home and having to put your stuff in storage can be quite stressful, but it was made easier by the staff here, all of whom have been consistently friendly and helpful over the last few months. Excellent customer service.

L. D.

Thank you Mark for going above and beyond. Your understanding and compassion on my circumstances have made me feel very blessed and I am very grateful for this. Thank you so much I appreciate you.

R. G.

All well organised, nice new storage facility. Reasonable prices.

R. E.

Both Daves have been incredibly helpful in my moving in. Bodes well for the future.

C.

Stored my uni accommodation belongings here for summer. The units are simple to access and clean. Amazing service from Simon and Richard, they were extremely helpful and welcoming and went above and beyond to help me. I am very thankful for the help and kindness I received here.

T. C.

Staff great, storage great. Would happily use again if ever required. Highly recommend.

D. D.

We stored most of the contents of my son's student accommodation over the summer. It was a very late booking as I thought it would all fit in the car! Everyone here was incredibly helpful and all Covid safe. We ended up changing the exit date and they were flexible again. The site was clean and professionally run. Out of hours access is simple and secure. I would definitely recommend them if you need storage in the area.

h. w.

There is not enough stars for my RSS experience 😉 from putting down my deposit to secure my unit to handing in my notice the service I recieved was excellent. I had no idea what sort of size of a unit I'd need and the knowledgeable and friendly staff helped me decide what would be best for me. All of the staff Jayne in particular was a super star I had to move my move in date 3 times!! They reassured me and again was very helpful and supportive during the already stressful times of moving. I also took advantage of the discounted van hire that came with renting a unit with them it saved me a fortune. THANK YOU ALL, if I ever need to rent a storage unit again you guys are firmly on the top of my list.

c. r.

Exemplary service. We have just removed our belongings after a few months as we no longer require storage. I did have an issue which I was not happy with but Mark worked with me to come to a solution which was much more than acceptable. I really hope this guy is valued by the company. Perfect balance of friendliness and professionalism. Thanks mate! 😊

I. A.

Can’t fault my experience from initial service, ease of use systems and staff all have high standards. The units themselves are well maintained clean, dry and pest free. Third time I’ve used RSS and wouldn’t hesitate using them again if needs arise.

S. L.

It's a storage unit that has so many trucks etc to enable you to move items around!

B. M.

I've booked a unit with Ready Steady Store Hanley which I will be using shortly. So far all of the staff, especially Sharon, Jane and Megan, have been utterly wonderful. Professional, very friendly and extremely helpful with any questions I've had. Superb service, and I would like to thank you all for your help and kindness. Excellent.

A. D.

Brilliant personal service, great value, friendly and helpful staff. Definitely recommend them to anyone

M. W.

Stored our whole house contents here. Richard and Mark were brilliant. Nothing too much trouble. Great access to space. Highly recommend this service.

C. R.

Outstanding service from the two lads at Hanley store. ( SO sorry I have forgotten both your names! 🙈 ) nothing and I mean nothing was too much trouble and they are the perfect balance between friendliness and being professional. 10/10. Thank you!

C. M.

Excellent service. I was shown various sizes of storage unit and chose one suitable for my needs. I initially expected to need it for a month or two while I moved house but used it for over a year, giving me time - and space - to get my new house sorted. It was secure, clean, and dry, with my furniture, electrical items and important books all as good as the day I put them in there. Thank you Sharon, and to all the other helpful staff there. Very pleased. I would use this storage service again without hesitation.

M. S.

First class service at a great price. Sharon and Jayne were very welcoming and incredibly helpful and supportive. I would happily recommend Ready Steady Store to anyone needing storage, especially if you require access out of business hours as this was a very simple process. ⭐⭐⭐⭐⭐

s. a.

I am a student and found this place to leave my things in over the summer, and it was perfect. They offer so many deals to make is as affordable as possible for a student. And it was very simple to get my paperwork done making moving my things in and out so effortless. Also the staff are very helpful and friendly. Would definitely use again. Oh also lockers are very good storage size, was worried at first that all my things wouldn't fit it but they all did...with space for more. 10/10

N. F.

The staff at Ready Steady Store are fanatic. I have rented storage space from this company for over 14 years which I needed to do after moving to New York City. The set-up is great and It's always a pleasure dealing with the staff. Definitely worth the money!!!!

J. I.

Spoke to someone called mark and his customer service skills were great! He was so helpful and polite and answered all our questions we had. Some other of his colleagues were quite rude to us however he made up for it. Definitely recommend.

Z. S.

An exceptional company and highly recommended. After experiencing some rough times, Ready Steady Store helped me retain my belongings and went above and beyond in making it manageable to do so. Sharon is an absolute gem and a credit to the the staff there. Thanks again!

P. H.

I am new to the world of “self storage” so did not have a clue about sizes, costs, or how things work. The Hanley store was recommended to me and also that a staff member Sharon was very helpful and worth chatting to, this I did, and she answered all the questions I had. On visiting the store I was assisted by Sharon who reassured me about the process and took payment. My items are currently stored in their modern safe secure premises although I will be moving them fairly soon. I would certainly recommend this facility and the determination of staff to assist.

G.

Amazing service. Simon and the team continuously go above and beyond to give the best customer experience. Always a friendly, clean and professional environment. I can't recommend enough.

J. H.

Lovely people! Very friendly and helpful. Couldn't do enough to help - got a good deal and they helped me out at the end of the time by allowing me to keep for another week at a fair price..... Thank you!!

A. S.

I used Jumbo storage for 6 months in between house moves. I cannot praise the staff enough. Every time I had any dealings with them they were incredibly helpful. In fact, when setting up my account they advised the cheapest way to do it and then - upon closing my account - swiftly returned the money they owed me. So impressed. I'd highly recommend.

A. K.

Good set up, various size storage units and associated prices. Also came with free van hire for a day. Very accommodating staff. Would definitely use them again.

C. S.

Excellent service, really happy with the size of the storage we had. Staff are extremely friendly and knowledgeable. I will encourage more people to use them.

N. W.

Just a quick review to say how helpful everyone was at Jumbo Storage. We stayed for just over 4 months while we were moving ( which originally was supposed to be a month!) however this part was at least stress free in the whole house move. thanks all Lisa and Nick.

C. H.

Great facility especially for students returning.. great friendly service.. belongings all safe..

J. B.

I cannot fault the service at the Leek Road Stoke branch. Very well organised and efficiently run. Excellent staff. Thank you.

C. C.

The experience I had with Ready Steady Store was fantastic. There were no problems or hitches. They did what they said they would when they said. Most of my correspondence was through Mark, who was wonderful and very personable. Thank you Mark. Would definitely recommend.

S. B.

Jayne and Sharon are 5 star they were moreeee than helpful. We had a lot going on at the time of trying to find storage.... they kept in touch with me throughout and eventually we were sorted for storage for my daughter. They were BRILLIANT 😊😊

S. J.

Clean, well planned, hassle free and economical storage. But the thing that makes Jumbo stand out for me is the staff. They take time to listen to what you need and have been extremely helpful throughout my time with them.

S. B.

Wouldn’t have been able to move without this unit. Very reasonable price. Great access and even got a discount on my van hire. Big thumbs up.

S. R.

Very helpful staff. Good sized units to store your items. Reasonably priced. Clean, well lit and fully secure. Highly recommended!

Y. L.

I walk or drive past this place every day but never needed to use their service. The place looks clean and tidy with very good signage on the road side. The red elephant is always there greeting everyone who walks past it.

M. B.

Stored most of the contents of my house during a move, no hassle easy to use and access

E. K.

1st class customer service. Very impressed indeed, fully recommend. The gentleman at the Stoke on Trent branch was genuinely polite and extremely helpful. Top marks!

M. M.

Loved the 24 hour access

M. S.

Amazing staff always look out for you nothing is problem for them . They go above and beyond.. Simon new manager is amazing 5*****

A. H.

Cheap to rent either by the week or month and excellent customer care. Totally secure units available in a variety of sizes.

J.

I have been coming here for over 4 years!! Great staff. Massive should out to Matt and MATT!! 2 AMAZING men! Thank you for always being kind, helpful, smiling and honest!! Great Friendly service!! 💯 Recommended.

M. C.

Sharon & Rob have been looking after my storage for many years, always extremely helpful, phone/text when new deliveries have arrived making sure it is safe/secure.Many thanks

I. A.

We have had 2 units here for a number of years, always found the staff to be helpful, and the units clean and secure, I would definitely recommend.

A. H.

Friendly staff, good service. Highly recommend

K. D.

Clean dry at a reasonable price, the wonderful ladies there can't do enough to explain everything and help in anyway that they can , making is such an easy process 😁

J. S.

Very friendly and caring people, looked after us brillantly! Would highly recommend them and the price is very good!!

K. B.

Great place for your storage needs. I take customers belongings to and from this site and find the staff helpful and polite.

R. S.

Great facilities. Helpful staff. Easy to use. And great location for me.

A. D.

Couldn't beat the service provided here! Absolutely amazing prices and incredibly helpful staff!

Z. D.

Excellent Service All Round

J. E.

Size didn't feel accurate (the roof was slanted in)

D. G.

I have used Ready Steady Store in Hanley for many years now and have always been impressed by the level of service provided. The team is always helpful and friendly and I have nothing but praise for the way that they have looked after me and my items in storage. I would highly recommend them and strongly commend their service and professionalism and I thank them for all the good work of the past few years. David Griffiths

S.

🙂 Simon and the team continuously go above and beyond to give the best customer experience 🙂Thank you

P. D.

Excellent service .friendly staff .and fair price

C. B.

Good clean impressive storage units.

S. H.

Great service, friendly staff and varying unit sizes.

K. M.

What ever your storage needs they will be catered for here

F. K.

Good storage. A few trolleys available.

C. M.

Easy to use, clean and tidy storage space.

d. c.

Very friendly and helpful staff .

C. d. R.

Very helpful, friendly and safe!

G. S.

Good place to leave your staff.

J.

Everyone that I have spoken to has been super helpful, they made sure everything was ready for my move in and kept in contact before to make sure and even phoned me the day after to make sure my storage was what I needed. The move out was also just as smooth. Honestly can not recommend them enough.

K. P.

Very reasonable prices

M. C.

Best place to store stuff.

e. j.

Great price for monet

O. J.

Brilliant and helpful staff

J. D. G.

Just great.

G. R.

Friendly staff

W. G.

Okay

A. T.

D. H.

H. E.

Easy online check in, brilliant support on site, I needed a bigger unit than I first through and it was sorted out quickly and stress free for me even though I had the removal men right outside! 10/10 wouldn’t use anyone else in stoke now. Also 24hr access makes nipping to and from the unit a dream.

R. B.

Great storage place. Friendly staff. Would have been 5 stars but I was told I had 24 hours access when I first took out the unit. When I tried to get in after closing time I was told I didn't have 24 hour access and that you have to pay more for it

H. B.

What an excellent facility. Clean, lots of options on location & size of unit. Very helpful, efficient & friendly local manager. Very reasonably priced. Would definitely recommend.

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