Reviews of Musicraft. (Music Store) in Derby (Derbyshire).
Description
Information of Musicraft, Music store in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Musicraft
Sunday
10am–4:30pm
Monday
10am–8pm
Tuesday
10am–8pm
Wednesday
10am–8pm
Thursday
10am–8pm
Friday
10am–8pm
Saturday
10am–8pm
Reviews of Musicraft
N. W.
Great Customer Service.
Having recently had an interaction with Rick from Musicraft I felt it was important to say a huge thank you. Clearly Rick knows his stuff and the level of customer service I received was outstanding.
Having purchased an item from another retailer and not being able to find the receipt, I contacted Rick explained the back-ground he requested some information after which he contacted the manufacture. Two weeks later a new part arrived and equipment all working. When you consider I wasn’t Ricks customer at that time, that’s going the extra mile (Safe to say I will be moving forward)
Thanks again Rick, and good luck during these difficult times
“Save Shops”.
J. B.
Musicraft Review
I wanted to write a review following a recent purchase at Musicraft. For me, the whole process was straightforward and enjoyable. Before you go you should be aware that Rick is not your normal hi-fi dealer. He is passionate about the kit he sells and has a large range of stuff in the shop. However the shop feels a bit more like a storage location and things need moving around to get to what you might go to see. Don’t expect to go and sit on a comfortable sofa with a coffee, leisurely scrolling through Qobuz and listening to all your favourite tracks doing comparisons of amps or cables. I think he can do a demo if you give him notice. If you know what you want and he has it, then things will work out. I found him approachable, personable and easy to deal with. He gave me a good price on some speakers. I got held up in traffic on the way after work and he didn’t think twice about offering to stick around until I got there. That was going to be after 8pm!!
He is also not a dealer that will try and sell you mains cables for hundreds of pounds or any little thingies to hold your speaker cables off the floor. If that’s your thing, you won’t find it in this little shop on the edge of Derby centre. What I found there was someone willing to try and make things work for me so I could drive away with what I wanted. So I’m now an owner of some lovely ATC actives. I would happily use Rick at Musicraft again. Good prices. Good service. No bull.
C. F.
Made my purchases back in 2012 from Rick. He could have sold me an amplifier but told me not to bother with a new one as my old Cyrus one is a classic. No attempt to push fancy cables. Refreshing and honest advice. He also gave me a pretty good discount, selling me speakers that retailed at £960 for £816 and giving me a discount on a Rega DAC. You need to look beyond the 'piles of equipment', no doubt a ploy to attract the right kind of customer - that's what my listening room is like anyway!
J. S.
Just recently bought some really nice ATC gear from Rick. I received some great advice without all the usual sales rubbish. I would definitely use Musicraft again, thanks Rick.
A. S.
Bought a pair of ATC SCM40s from Musicraft. The service was excellent. I called him late in the evening and the chap kept the shop open for me and even helped load the speakers into the car. Would definitely recommend this store if looking for good quality audio. I may have to go back and upgrade the amp...maybe an ATC SIA 2-150...
Just tried the speakers and I have to admit, they are as good as the chap at the shop said they were, which I would like to thank him for.
d. f.
Always had good service and competitive prices in the 11 years I've been a customer at musicraft. the owner rick is a knowledgeable honest and good guy. Highly recommended.
D. B.
Great Guy, good service. Bought a brand new Hegel 360 on which I was given a further discount even though it was already discounted by £600.
I seen a couple of used Hegel 360's else where that were more expensive than the price I paid for a new one. A stonkin' bargin in my books.
Negatives I would say were the absence of a dedicated listening room and I wish I was offered a coffee :-).
L. F.
Excellent, dealt with Rick a number of times in the last year. Knowledgeable and honest. Highly recommended and his offers are often amazing.
M. S.
Very pleased with my Naim amplify from Musicraft. The owner Rick knows his stuff and offers a very product range. Recommended.
p. a.
Amazing service as usual. 5***************
J. P.
Rick was very helpful my next ATC upgrade will be from him
P. H.
Always had a great experience , rick knows his stuff , no doubt ill be back again
A. K.
Visited recently and purchased a pair of ATC speakers.
Great customer services and really great tech advice.
W. S.
no pushy sales . Just straight honest advise given
P. T.
Great service from start to finish..lovely helpful guy 😊
S. S.
Professional and friendly service.
G. H.
Excellent service by Rick.
A. A.
Ok
S. Q.
S. A.
P. A.