Reviews of guitarguitar Glasgow. (Music Store) in Glasgow (Glasgow).

guitarguitar Glasgow

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386 Comments

Music store

Musical instrument store

36 Trongate, Glasgow G1 5ES, United Kingdom

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Information of guitarguitar Glasgow, Music store in Glasgow (Glasgow)

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Reviews of guitarguitar Glasgow

p. d.

I do recommend this outlet. On line, it was simple to find what I was looking for. Choice was very good as was availability of instruments. In store, layout was excellent with instruments of choice displayed in a well organised fashion. Plenty of space and comfortable seating to play or, whilst you wait. Customer assistants ready and waiting without being overbearing at entry, on looking, whilst trying, for information/advice and on completion of purchase.

R. A.

Great service, bought this for my son. He's very pleased so far and being able to chop the payments in 3 with Klarna was a nice option 👌🙌.

L. M.

Great selection and staff all players and gigging musicians. Offer great advice and nothing is ever a problem. Bough a 2nd hand Charvel which plays a dream and recently had my 2 guitars set up and repairs by repairman Billy. Amazing set up and highly recommend. He brought both the guitars to life again. Pop in when you you have the chance

R. S.

Arrived 2 days after I purchased the guitar on a Friday evening! Great communications the guitar had a sticker from Guitarguitar saying that they had set up the guitar which was brilliant as this is my first one. One acoustic guitar that I purchased some months ago had an issue it was replaced and the old one was collected the next day can't beat that for great service.

J. I.

The instrument itself is very good. Your standard of used guitars has been very high so far. Service and delivery have been very good. On one order I did not think the options for delivery at the week-end were obvious but that aside service and delivery has been very good.

K. H.

Digital department all 3 guys very helpful with many customers. Hi hats to Luke

K. W.

Very communicative, friendly service who seem genuinely keen to find you the right product rather than push a sale.

N. H.

Bought an epic guitar from these guys! Came up from Essex and I called prior to arrival to check stock. Very helpful and I walked out with a dream Taylor guitar! Chuffed is not the word. 2 days later my friend and I returned to by another guitar and amp for him as he was suffering from guitar envy!! Another great experience and I will be coming back for sure👍👍

a. r.

The staff at guitar guitar in Camden were very friendly, attentive and professional. The store itself was well stocked, layed out and comfortable to shop in. Plenty of guitars to choose from and test, which is always nice and really competitively priced. I would recommend this place to anyone looking to purchase a new guitar, amp or other equipment.

c. m.

I missed the delivery of an item. I contacted g.g. by phone and they immediately re arranged delivery with no fuss or drama for the following day which happened to be a Saturday which normally costs more. They did not even mention this and no extra charge was made.

B. K.

Excellent part exchange system, sensible price offered and guitar collected from home all efficiently organised by Stevie. Guitar purchased came well packed and in perfect condition. Delivery and collection was by DPD so the 1 hour time slot is very handy.

J. H.

Great shop with a big inventory of instruments at all price points. Sales agent Rory did a great job helping my daughter choose a new Gibson acoustic and a ukuleke, too. Very satisfying experience for us.

d. s.

Took my sons guitar as he had had an accident and it appeared to be severely broken,turned out that was not the case,the guys fixed it and gave my son a lesson on how to change the strings on his guitar. They were so helpful and I couldn’t even say thank you enough to them

P. H.

Had a problem with the online checkout but the chat and subsequent email response from their support team was very fast and resolved the issue very quickly. My order arrived at the designated time. Very good service and I would definitely buy from them again.

J. M.

Very fast and professional. I bought a Yamaha PSR E373 to let my grandsons practice in our home. The package for keyboard, stand, seat and earphones was remarkable and at a great price. All items came well packaged in one large box and as stated, delivery was bang on time. Well plessed with keyboard and amazed at how light it is with so many features and at a great price.

G. H.

Excellent range of instruments for all wallets, styles and abilities. The staff are friendly, knowledgeable and don't over sell their products. Even the online chat on the website is a first class experience...

K. M.

Great customer service , got 2 guitars repaired, cheaper than most places for repairs and they hava great selection of second hand guitars, very pleased with epiphone, I recently bought.

D. M.

Great shop. Really big selection, friendly and knowledgeable staff.

S.

Great service, good shop, very helpful and listened to what i needed! Kept the stock aside for me to pick up and had a chat with me whan in the store!

S. D.

Had a problem with the toggle switch of my Gibson Les Paul Standard. Took it into the shop for the guys to fix, and they had it done within a day without charging a repair cost! Amazing store, genuinely some of the best customer service I've ever received from any place. Guitar is back to looking great again. Can't recommend this place enough, amazing store! Cheers, lads. Never leave a review for anywhere, but this one had to be left - can't thank you all enough. Bang on.

C. C.

I bought a guitar via click and collect yesterday and the staff in both the electronic store and guitar store were superb. Really helpful, friendly and knew their stuff. Tha ks for their help.

s. k.

This is a joyful shop. My son loves coming here and we’ve had consistently top class service. There are no guitar players in our family other than my son who plays guitar and also bass (gets lessons for both). The staff in Guitar Guitar are so friendly, knowledgeable, informative and willing to share their extensive expertise and experience- they’re fabulous role models for kids. We’ve had such a positive experience every time. The last time my husband took my son in, it was to restring his guitar. The staff member Kyle took the time to carefully show him how it was done. He said that Kyle had a really lovely manner - made him feel totally at ease. This is representative of the experiences we’ve had in the shop. Highly recommended. Thank you for providing such a top class service.

N. M.

Went online for the friendman fuzz fiend pedal for my drum machine after hearing how good it was on an online review. Exactly what i was needing. Cheapest by a long shot, brand new from these guys. Prompt delivery and amazing pedal. Clearly a big outfit. Would recommend and will go back here for any future distortion pedals.

D. W.

Made my experience a happy one, the store is beautifully appointed and the staff were eager to help. I drove from west Oxfordshire to the Birmingham store as the guitar I was looking for is quite rare, so very glad that I chose guitarguitar

M. E.

Very, very helpful staff at the Birmingham branch. Nothing was too much trouble and I feel that the advice I was given helped me make the right choice for the acoustic guitar I was buying, but without any sort of pressure to buy. Thanks guys!

M. D.

Great guitar at a great price, so easy to complete the purchase, and it arrived next day, even though I didn't pay for next day service

J. M.

Went in this morning and was treated fantastic by Craig and Robert got myself a 70s deluxe cherry sunburst Gibson Les Paul on 24 months interest free credit what a lovely shop and amazing staff

B.

I've been stung by ordering things from foreign countries, so when my son said he'd like an electric guitar for his birthday, I was sure to search UK retailers, I came across guitar guitar and immediately contacted the seller for advice on what would be the best purchase for my son. I received a reply straight away and a recommendation on what to buy, it was obvious he knew his stuff which gave me the confidence to go ahead with the purchase. My son is delighted with his guitar set, and I can ring for advice if there are any problems after purchase.. Normally with some companies it's take your money and run, never to be heard of again. I'm very please I decided to buy from this company,

G. P.

Excellent service from start to finish. Easy to order online, lots of communication regarding the status of the order etc. The guitar arrived on time. It was well packed with plenty of internal protection against any possible knocks or rough handling. The extra items I purchased with the guitar were also well packed inside the guitar box. 10/10 thank you for a pleasant online experience.

b. m.

Very experienced staff, helped my niece choose an AMP for her electric guitar to her requirements,, even gave a demo on what it can do as she was to shy to play in front of strangers... she was over the moon

L. S.

Prompt delivery and was updated on my order all the way from despatch to delivery. Paid extra for Saturday delivery on the Friday I ordered and wasn't disappointed. The banjo was packaged extremely well and securely and arrived in top condition. Would defeat use again when purchased another instrument.

l. w.

Can't recommend highly enough! Everyone I dealt with was super helpful, patient and knowledgeable. A1 service!

A. M.

Staff were really helpful, had ordered online and everything was ready to go, one of the fastest pickups I've ever done

B. W.

excellent experience with guitarguitar. came in back in spring looking for a Martin guitar, Anna was extremely knowledgeable and helped me narrow down my choices. I tried two models during two visits and still wasn’t sure, ended up putting a deposit down on a guitar that they didn’t have in stock but i’d heard good things about online. They called me up as soon as they managed to get one in stock and kept it aside for me. I came in the next day and the equally helpful Phil helped me seal the deal on the perfect guitar for me. Hopefully many happy years of playing ahead

H. W.

It was a pleasure to buy from Guitarguitar. Even in these difficult times their support service was excellent being helpful and friendly. This company also uses a top quality delivery service my Yamaha guitar and mini amplifier were in perfect condition but I feel that if further help is needed they would there for me.

E. K.

Love the Martin room, all the guitars and the staff are cool too.

M.

Ordered an item which was not in stock as it is easier for me to pick up at store as it is close to where I work. As usual the staff were very helpful and courteous. They phoned me when the item arrived as they said they would and I picked up from shop. While there I also purchased another item which was in stock. Always great service from the staff at the Newcastle branch.

D. M.

I wanted to buy a mid-range Electro-Acoustic guitar and had gone into the store with 8 possibles. Danny was immediately helpful and quickly brought the first couple of guitars. I had their acoustic room to myself and played away for nearly 3 hours, trying to choose between the various guitars. As well as playing acoustically, I could connect to an amp and hear how the guitars sounded electronically. After whittling my 8, plus another 2 suggested by Danny, down to my final two, I was given peace and quiet to make my final decision. Eventually, I decided on the Takamine P3DC. The experience was supportive, with expert opinion, but in the end I was given the space and time to make my own decision - perfect!

D. R.

As described, arrived as stated, and replied to email queries - thank you.

M. S.

Excellent service in last week and at this difficult time of physical branch closures. Robert and Andy of Glasgow were extremely helpful on getting my order from Epsom. then arranging an on line order/delivery to fulfill the item. Very pleased with the Guitar itself,quality and sound as described via many on line demos/reviews etc

C. R.

Excellent service from guitar guitar. Great super fast delivery, great communication throughout. I knew what day my guitar was arriving so I didn't have to wait for days. The guitar was boxed well 10/10 for quality service from start to finish. Thank you very much.

A. P.

Expert helpful staff, good price matching, wide range of guitars, keyboards, digital drums.

P.

having purchased many guitars from GuitarGuitar, I am always impressed by the service. On seeing the Japanese Charvel, I knew the quality and had to have it. The guitar is outstanding. Always looking on the website which is great and when guitars like this come up, its a buy from me

R. M.

Was in the Glasgow branch yesterday and had first class customer service experience. Phil was extremely helpful and helped me out immensely 👍

C. J.

Ended up not buying but: this is a brilliant store with equally brilliant staff!! Nothing too much trouble, magnificent range of Lowden guitars which l was hoping would accommodate my disability. Unfortunately conclusion had to be that it is time to put away my dreams. Sorry guitar x 2, l would have loved to have been able to do justice to one of your instruments but not to be! But may l advise any potential customer looking for quality, taste and a brilliant service: look no further than guitar guitar’s Lowden range.

P.

As usual, GG deliverd a good product when they said they would. However, when checking out the guitar, I found both the P90 pickups loose and rubbing (not just buzzing) on the strings. A few turns of the screws to set pickup heights rectified this, though. Other than this everything else was fine. Will defo use GG again for furure purchases.

A. K.

Great service and variety of products, Craig from the Glasgow store was very friendly and a great help. It was my first time in a guitar shop and will definitely return.

M. T.

In my experience.. Brilliant store with reasonable prices, staff are so knowledgeable (in the questions I asked) - you feel like you’re surrounded by Gurus. There’s always available space to test most products (or all?) especially due to social distancing - including ordering products in from another store which benefited myself. On one occasion I went to the store, I felt like there were to many staff in the sense that, as a beginner it made me feel a little bit shy about playing whilst testing my gear. Unfortunately the ‘sound check room’?* wasn’t available. (Which I appreciate) I knew I’d eventually overcome that fear, but I wonder if other beginners might sometimes feel less confident when they want to test something but can’t play to much. I also know the room* situation without a prior phone call is circumstantial and that’s also fine. So PHONE THEM UP & BOOK A SLOT which is what I should have done, funny old world. As my confidence grows and I continue to shop here I really feel like the guys are my mates when I’m there and they’re always happy to help or advise you. Highly recommend!

C. E.

These guys are awesome. Incredible product knowledge and customer service second to none. Always a joy to visit the store in Epsom.

M. M.

I usually try to avoid chains and buy locally/independent but the folks at Guitar Guitar are the exception. Always super friendly and helpful and never patronize you if you don't quite know what you're after or don't understand some obscure techy stuff. Got my Tele Vintera from them and well chuffed

D. C.

They were very patience and helpful, on the purchase of my new guitar. There stock of guitars was the best I have ever seen anywear. This was my first visit to GuitarGuitar, I will definitely buy from them again. Last point they take all the necessary safety precautions very seriously with regards to Covid 19.

p. h.

order process was easy and straightforward. email confirmations were excellent and explained the delivery process. the delivery can at the allotted time and i was able to change my delivery slot to suit me. the product was well packaged and arrived safely.

R. D.

Superb service, was given a wide choice of guitars and the time to try them out fully. Attentive, knowledgeable staff and great value for money.

M. C.

Did what it said on the tin to be fair. No issues and delivered on time. The box turned up completely un opened. I was hoping that someone may have checked it and tuned it before sending out. Wasn't cheap either! A great selection of guitar's though on s time where some others are running low.

J. S.

I received next level customer service via all points of contact with Andy in Glasgow today. 10/10

E. W.

Helpful and knowledgeable assistants, then left to try instrument for as long as i liked without being hassled....... perfect I purchased 2 guitars and one was in another store, delivered 2 days later well packaged, again hassle free.

D. S.

Extremely helpful and knowledgeable staff enabled me to try out and select the guitar of my choice quickly and effectively. Next day free home delivery was included in purchase price. Altogether excellent service.

I. M.

I was looking for a new guitar for my 40th birthday but had zero clue what i wanted. I spent time (on more than one occasion) in the acoustic and electric parts of the shop and tried a bunch of different guitars. I eventually settled on a Charvel but noticed the pictures on the Guitar Guitar website of the guitar had a darker neck than the one in store. So the guys (Rob in particular) got photos sent from all the Guitar Guitar stores so i could pick the one i wanted sent. It appeared basically the next day. The process was incredible, the advice i was given was second to none and it's the reason why i continue to shop at Guitar Guitar Glasgow. Cheers guys!

D. B.

Even during these difficult times with social distancing it was great to be able to come in and shop for what was drumsticks but turned out to be a new bass guitar instead. Had been looking online so had an idea what I was after. The staff made me very welcome and left me to test several basses until I settled on my new toy. Had to queue outside until the number of customers in the store went down but that didn't bother me. Plenty of social distancing and safety procedures in place and felt very safe. Would definitely recommend a visit.

D. O.

Great headphones, very competitive price and preferred to go with a real live store. Very fast to order and dispatch, and fast delivery. Very happy, will look to them again for other audio products.

m.

The best choice of guitars around and viewing them on their website was easy. I was kept well informed throughout the buying process. Delivery was very quick and everything arrived in perfect condition. The price was also excellent.

N. P.

Excellent service and a great selection of guitars. I've bought several instruments for this store over the years and they are always of the best standard. Even when an issues does arise the helpful team of staff are on hand to sort it out for you.

T. W.

I got what I paid for is all I can say. Delivery was by postage,.

A. G.

A massive selection of acoustic guitars (and electric, and amps, keyboards) at reasonable prices. Staff were super friendly and patient with my son, not pushing him outside his chosen budget and giving him lots of time to compare before he made his choice. Highly recommended.

s.

I've bought several items from GuitarGuitar over a number of years. The website is simple, the staff product knowledge is excellent, honest, easy to obtain even online, the prices and value for money are what they should be and delivery is prompt and as smooth as silk. It's a retailer that I trust, will use again and would happily recommend. Long may they run.

B. M.

got a seriously limited edition Gibson Les Paul from GG last week (only 150 made). More delighted than ever. Service was quick, dudes on the chat were responsive. Happy

D.

Spoke to Dean at guitarguitar, Newcastle regarding the Gibson Les Paul Slash Victoria Goldtop. He was very informative and knowledgeable and there was no hard sell. Within half an hour he had sent me a link to purchase online. Arrived the next day, first class service, second to none.

M. L.

Traded in my old Gibson and have to say the experience was a joy - Stevie was friendly and really helpful - the exchange went well and seamless and I'm delighted with the trade-in and would recommend GG for anyone trading in a decent guitar, these guys are the real deal!

C. M.

Bought a new guitar from here recently. There is a great range of guitars but what really makes this place is the service. I went in on a busy Saturday and was given personal help to pick out suitable guitars and try them out. At no point was I floundering trying to find the assistant, and nor did I ever feel any sales pressure. Very straightforward, friendly help with everything made as easy as it could possibly be.

J. F.

Great and friendly service, they also have the best stock, highly recommended

P. H.

I attended the guitar pedal masterclass in Birmingham and found the staff very knowledgeable and understood what I was looking for I have bought guitars, amps and a lot of related equipment from GuitarGuitar and would certainly recommend the store

r. M.

Great choice and very helpful staff.

C. C.

Very helpful, fast transaction with GuitarGuitar. The assistant was very prompt and helpful and the amp arrived well-protected and ready for action. It’s an amazing amp.

K. G.

GG simply got the job done. Had my product in my hands exactly as they stated. Gone are the days when all we had was sound control and their feeble “we don’t have in stock but can get if for you “ standard response.

S. K.

Quick and efficient service. I do prefer to go into the store but as the nearest one is in Newcastle I don't often get the chance. Every time I do get in though the service is top notch 👍.

s. f.

Service delivery was excellent. Ordered on line with no problems, next day delivery on time as advertised; instrument in perfect condition. I would absolutely advise every guitarist I know to buy from Guitar Guitar.

G. S.

Ive been in a few guitar stores over the years and have yet to find anywhere that comes close to the service these guys give you not only do they know their stuff they go out of their way to make it a nice experience. Any issues you have they bend over backwards to sort out for you and the selection of guitars is amazing from wallet friendly beginner guitars to incredible hand made pieces. If you want somewhere that the staff genuinely want to help this is the place.

A. R.

Excellent service,professionally giving me a chance to consider my purchase,no sale gimmicks from them,I go there 4 to 5 times a year to upgrade my equipment,with great delight in meeting everyone.especially Phil in the guitar and amps section,he even took the amp to the car.

M. Y.

These products were bought on line and service and delivery were prompt and prices are always fair and sometimes industry leading. Products were packed well. I often use the stores as well, where the staff are always polite, helpful and professional. I have always been delighted with my shopping experiences and Guitar Guitar is my 'go to ' music company preference.

J. G.

I cannot recommend Guitar Guitar enough! Everyone I spoke to from ordering to receiving my item was so helpful. I had an issue with my delivery and I called about this and within 10 minutes they had contacted the delivery company and sorted it for me and called straight back. Amazing company & staff. Would recommend to anyone!

C. C.

I had an issue with the Guitar Guitar guys and was pretty annoyed about it. But, the Gretsch guitar I bought had a problem with a component. They couldn’t have been more helpful and had the problem fixed very quickly. I’m willing to give them the benefit of the doubt now and happy to draw a line under the previous issue.

W. K.

Very professional service. Swift handling of order and delivery next day. Kudos to Guitarguitar for buying a few dozens of Suhr guitars and having them up for grabs to customers at immediate availability. Thereby taking a business risk for the benefit of prospective buyers. Less than a handful of guitar retailers would do this for their customers. Otherwise it would take months to get hold of a Suhr. Really appreciated.

A. J.

I was there to buy some strings, a lead and a guitar, and they were extremely helpful. They were willing to help and they would go out of their way to make sure I get what I'm looking for. I was looking for a Floyd rose which was under £250 which is a difficult thing to find for that price, and they were able to find a Jackson Floyd rose for £180. It was secondhand and it plays great. Personally this is my favourite guitar store out of all the ones that I've been to.

B. B.

Went to the acoustic department yesterday, traveled up from Kendal on the train. A good spacious shop with many well prepared guitars to try and choose from. Great staff, very helpful and knowledgeable I was served by Phil who catered for my choosing whims and the usual indecision that guitarists have to go through. I'm very happy with my purchase, an Alvarez Delta 00 and am confident that I'll be going back there in the future.

A. D.

On Sunday the 18th April I bought the last Fender 75th Anniversary Commemorative Stratocaster in 2 colour bourbon sunburst that they had in stock together with a ' B ' stock Shure Super 55 Deluxe vocal mic and they gave me a really good deal on the bundle as well as a very fair part exchange price for my old Japanese '57 reissue Strat. My only disappointment was that the sales guy didn't know the reason for the mic being B stock and said that he thought it was just an ex-demo item. However, on getting it home I discovered that there was a minor issue with the small spring which covers and protects the capsules wiring in the back of the mic which I was soon able to rectify myself. If it hadn't been for that I would have given them 5 stars for excellent !

M. B.

Have been looking for a responsibly priced telecaster for awhile. Really didn't want to break the bank. Oh no not another guitar said my good lady! So narrowed it down to either the squier affinity or the eastcoast brand. Had a quick online chat to ask a few questions. Made up my mind and went for the eastcoast. For the price I'm really happy with it. Sounds and plays well for a guitar under £200. Ordered late Monday evening and arrived early Wednesday morning. Well packaged , good set up with decent strings. Great service all round. I've used guitar guitar in the past so knew what to expect and wasn't disappointed. Cheers guys 🤘

M. R.

Online order service straight forward and easy to use. I ordered and Sunday and had my instrument on Tuesday even in these challenging times. Delivery prompt and as described. Great service guys, to be recommended!

j. f.

I had a great experience in your Camden store. After quite a few years ofvtrying to learn guitar and several duff online purchases, I decided to go to a store and get advice on the right guitar for me. I am very small in statyre and I have a medical condition that impacts my hands making stretching difficult. Charlie at the Camden stores was amazing. He advised on guitars, let me try several and then halped me to buy a great little electro acoustic, strings and amp. I am so pleased with my purchase and I am now finally progressing past a few chords. Super pleased and I will be using these guys again.

D. N.

The guys are patient , knowledgeable and professional, the choice of guitars is fantastic. Great place. Been a customer for a long time and never leave unhappy.

X. L.

Excellent service. Attentive, knowledgeable and friendly. Helped me make an informed decision in a relaxed and entirely non-pressuring way.

M. P.

Although I'm based in central London I prefer to travel to the shop in Epsom because I find the staff there to be exceptionally friendly and knowledgeable. I was a pro guitarist for 45 years, so I'm hardly lacking in experience of music stores, and I can say that GuitarGuitar Epsom is a place I would unhesitatingly recommend to any guitarist or bass player.

a. w.

Excellent service from these guys, there attention to detail cleaning everything too during this pandemic is probably the best I've seen. Top marks on every count, would definitely recommend Guitar guitar Glasgow if your looking to buy.

T. S.

This may come across as a strange five stars as it started off with a Les Paul ‘59 60th anniversary model I bought online and which, on arrival had a couple of light scratches on the top. Dreading the push back when I raised the problem, I couldn’t have been more wrong. Martin at customer support and Stuart Poland at the Glasgow branch couldn’t have been more courteous and professional about it. Arranged a swap without quibble and I ended up with a beautiful Les Paul with an even nicer finish than the original. Top blokes. Thank you. The five stars are for exceptional customer service.

D. M.

The staff were courteous and friendly. They found a bass that catered to my needs and fell within my price range

S. H.

We ordered a Fender acoustic guitar, it arrived when it was supposed to and my daughter is over the moon with her new instrument.

M. C.

Bought a 50s telecaster from here, staff were laid back and really helpful, anytime I go to Glasgow I pop in just to see what’s next, could easily spend hours in there. Place was spotless too

S. P.

GuitarGuitar's service was excellent. I spoke on the online chat a couple of times with regards to my order and the staff were friendly and very helpful. My item arrived exactly when they said it would. I would be more than happy to purchase from them again.

k. d.

called guitarguitar ahead asked them to put instrument aside they obliged ....then when i picked it up in store staff where welcome n friendly quick n no hassle

G. L.

Massive selection of guitars and gear. Very helpful staff, and patient too. No pressure and allowed me to select what I wanted. Ended up buying two guitars!

h. h.

Good bunch of very knowledgeable staff. Friendly. Even guitar buying this days can be a nightmare they will have a patience and knowledge to point you what you want. But make sure you take your time.

B. P.

Service from Patrick and others was friendly and professional.A very nice shop with a good selection.

L. P.

Bought a Martin 00015-M recently and dealt with Danny in the acoustics department. Such a sound guy with a wealth of knowledge to give to customers. Amazing customer service could not recommend more!!

D.

Great shop of guitars, helpful knowledgeable staff. I was overwhelmed y the wide variety of the instruments. Even just looking around is suggested.

J. S.

Submitted a support ticket via email. Was contacted over the phone by Stuart who was friendly, patient and professional and helped me solve my set-up issue and get me playing again. Big thanks again.

G. M.

Great guitar shop...haven't met anyone yet who isn't knowledgeable about any product ! Especially Danny in the acoustic section and John in the keyboard section two great guys who deservedly run those sections

A. D.

Guitar Guitar always deliver on time. Their sales staff are always helpful and its great to deal with them. Thanks to Kieron, Andy and Craig in particular.

n.

The shop is brilliant with tons of choice. Paul in the bass section was just fantastic at helping us find the right instrument and got a great deal on the bass I got. Definitely will be going back again for anything guitar related. 😀

D. S.

Really good store and staff are genuinely helpful. Helped with order, provided support with a minor issue and resolved with zero fuss. At a time when shopping is a wee bit awkward they made it easy.

j. h.

Their website was great to use (if ony others had an 'in stock only' filter. Delivery was, as stated, nest day. All items were prfessionally packed and nothing was missing. I couldn't be more satisfied with service, speed and availability.

M. C.

I ordered an electric piano from guitar guitar a couple of weeks ago. The piano was delivered the very next day in perfect condition and plays beautifully. The price of the piano was also fantastic, cheaper than other sites by about £30!

M. S.

The service was great! Allana was very helpful and was knowledgeable and friendly. The shop is large so plenty of time and space to try out guitars.

E. E.

I love guitars. Wide range of musical instruments. Love this music store in Merchant City Glasgow.

S. S.

Never have I had better service when buying a guitar than I had with Steve here at Glasgow, saying that, probably the best service ever when buying anything ever over the phone/email! I was interested in a Gibson Custom R8 when they had them on offer and I asked for a specific sort of top with some flame etc. I exchanged a few emails with him showing me a number of tops until he sent me an image of the one. I knew I had to have it so he talked me through the specs and gave me an idea of the feel of it as I was basically buying it unseen. Without waffling on too much, if you're looking to buy a guitar and you need sound solid advice from a trustworthy guy without the typical pushy sales techniques then look no further than Steve here! I'll definitely be back when I fancy adding another guitar to my collection 😂👌

A. F.

Excellent, unformed service. No pressure but very attentive and helpful. Great selection of guitars.

S.

Excellent service, very professional and helpful. Thanks to Stuart Polland for his help and advice. And also to Matt/Stevie on the trade-in side. Many thanks, Alan.

E. P.

Great range of instruments and accessories

F. J.

Great selection of products very competitive pricing it's great to see a high street store competing well against the big boys such as Amazon. The staff are very knowledgeable and friendly I have made two recent purchases and will purchase again next week. Keep up the good work guys. 👍

R. J.

I would certainly recommend this company as they are very responsive. Order came on-time. 1 Star off only because the box for item seemed a bit weathered. May of been ex-display or at least opened previously. I personally would use them again.

R. F.

Always good service .Goods arrive and are playable out of box .Needing another guitar Dont think you've got them in stock .Kramer Barrett in Ruby red .Great shop .Roland .

A. N.

This is a great shop, it has a very good selection of guitars and all things instrument related. The staff are very knowledgeable and friendly. They also offer a variety of tech services at a reasonable price.

J. M.

Went in with half an idea what I was looking for as a Christmas present for my 8yo. Staff were really helpful and guided me to a 3/4 size, slim neck, nylon strung acoustic, which got open mouthed amazement when it was unwrapped and has been played every day since.

G. L. C. S. M.

Very friendly staff, allowed me to try several guitars with no pressure at all. Thoroughly recommend this store Steve ********************************

J. D.

Went here with a friend to look at guitars for him. Huge range of instruments available and some deals to be struck. Attentive but not overbearing staff. Knocked off 1 star coz my mate was looking for an acoustic Gretch but there were none on display

G. T.

Ordered on Tuesday, delivered on Wednesday.Amazingly well packed, hour by hour comms on the delivery, best price I could find in the UK........whats not to like? My cherry red Fender Newporter Player looks and sounds amazing. Thank you so much.

D. H.

A guitar shop can be a daunting place for a novice, but all the staff at Guitar Guitar's Newcastle Branch were fun and friendly, and nothing was too much trouble for them, despite there being quite a few customers in the shop on the Tuesday afternoon that I visited

J. D.

Went in for advice on replacement parts on my old Casio Keyboard and a stand, staff were polite and professional, they didn't carry the part I needed but gave a great recommendation on where I can get it though.

B. G.

I have recommended friends in the past and will continue to do so. Robbie and Dane were especially helpful, knowledgeable and patient, guiding me towards my eventual purchase. I knew I wanted a Martin Guitar and Robbie provided me with a few options to play and compare, as well as a Gibson alternative. My final decision was the Martin D-15E Special and I am delighted with it.

a. f. b.

Amazing service. Even helped me set up equipment and guided me through set up off logic pro x and connecting mics over the phone 1st class customer service very friendly and helpful. Cheers lads

L. S.

Excellent customer service. Very polite on the phone and very helpful too. The guitar turned up in pristine condition with a certificate of inspection and setup, was quite impressed with that. I had placed an order with PMT Online and they sent me a damaged guitar (I must stress that this was another company and not the one being reviewed) and despite them agreeing that it was damaged from photos they refused to send a replacement until the guitar had been received back and was inspected. Why couldn't they just send a new one and collect the damaged one at the same time? I cancelled my whole order with them. I then phoned guitarguitar and asked if they would price match PMT, they did and the guy on the phone was so polite and helpful. The guitar and amp turned up the following day and I must say that I really felt that they looked after me and valued my business. Top work guitarguitar!

J. G.

Great friendly guys with excellent product knowledge. Well laid out store with lots of stock and good displays.

J. M.

Unfortunately I dont live near the store, but have been delighted with the customer service for online ordering. Keiran has been superb in helping me choose a Les Paul and has even provided me with additional photos to help me make the decision. Looking forward to dropping in next time I'm in Glasgow. Many thanks. Jon.

R. M.

I have bought several guitars and equipment from Guitar Guitar and the customer service is second to none. The equipment always arrives on time, if you have any questions they are always available.

R. M.

Fantastic service, was given great advice on string choice from Bobby and the order arrived the very next day. Been using guitarguitar for my musical purchases over the past few years and will certainly continue to do so

s. p.

Great staff, selection and experience. This staff owned operation is a pleasure to shop at. I was a musician not a cash cow to them. Props n respect guys, peace, G&L 2000 ftw

D. P.

The guys helped me pick a guitar with honest advice. Such a great experience.

S. N.

Fantastic, quick delivery. Everything arrived perfectly. Would definitely use again!

C. C.

Good shop split into different parts, keyboards,acoustic and electric guitars. Modern bright shop with what looks like a good selection of equipment. I didn't really speak to the staff as I was just browsing but they all seemed friendly and helpful.

K. R.

No nonsense online shopping, competitively priced and quick delivery times. Recently bought an Ibanez electric guitar, some accessories and a Kontact Komplete keyboard (priced at less than Native Instrument's own site) later. All arrived next day as promised, by courier in their 1 hour delivery slot. My "go to" from now on.

M. F.

Came in to buy a guitar with my 9 year old son. Was delighted with the D'Angelico acoustic we left with, a wonderful wee guitar which was less than half its normal price. I've always liked the service in this shop, and the guy serving us was great with my son and very helpful. I am confident he'll be back in a few years when he graduates to his first full size guitar...

J. H.

Amazing service, friendly and knowledgeable staff, huge range of stock at very good prices and fast delivery, ordered at 1pm and arrived at 10.30am the following day, very highly recommend guitar guitar, easily the best ive used...

B. C.

I have visited this store on a few occasions. I have found the staff to be very knowledgeable and helpful. I did however on my last visit purchase among other things, 5 very inexpensive small items. (all the same) I have used 2 of them so far and both have fallen to bits. As I previously mentioned they were vert inexpensive however they should have been fit for purpose. The money involved was next to nothing and not worth returning the items but a store with such a good name should make sure even the small items can do their job if they wish to keep that name.

H. T.

I'm autistic so buying anything is a bit of an ordeal. Staff were extremely helpful, enthusiastic, knowledgeable. When I returned a purchase, they accepted it without quibble, and put the full value of the return towards the purchase of another good guitar. They gave me room to explore other instruments, and never tried to pressure me into buying anything. Their enthusiasm was infectious. Thank you GuitarGuitar. You absolutely have made my day. My guitar is terrific!

M. F.

From the phone call to book an appointment, to the visit and purchase. The guys where great, nothing was a problem. The deal they gave me was most unexpected. I would recommend them everybody.

T. H.

The service from guitarguitars was fine no problem and quick enough the guitar arrived safely possibly could have done with the Allen keys but I don't know if you get them with this guitar or not 😁

D. C.

A couple of years ago I bought a wee Louden S04. A cracking wee guitar. It recently became dull sounding and the action higher than usual. I took the guitar into Bob at Guitarguitar Edinburgh and within a few minutes he had diagnosed the problem. Humidity. (Who would have though in Edinburgh) He dried the guitar out and sorted the action then put a decent set of strings on it. All for a very reasonable price. Not only that but he kept me up to date with the progress of the repair and gave me some sterling advice about the maintenance of the guitar. A great service as usual from an experienced team in the Edinburgh shop. Thank you.

P. S.

Item arrived on time and well packaged in perfect condition. The price was in line with other stores and I have always trusted Guitar Guitar with any of my purchases from them.

s. h.

very friendly and very helpful told a member of staff i could get the item i wanted cheaper some where else he checked it out and matched the price.my band Electro80s are based in England. we will certainly be using guitar guitar again .10/10

D. D.

It would have been 5 but the original guitar was unacceptable but then the after sale service was brilliant and a replacement quickly and easily arrived. Quality customer service

A. M.

One of the best selections of acoustic and electric guitars I've ever seen! Massive store (well technically 2) dealing from starter guitars to high end custom items. Knowledgeable and friendly staff.

M. G.

Amazing palce with eyecatching decoration. Best guitar shop I have ever senn. Friendly and professional staff. You enter the shop you dont want to leave.you like to look and play with those nice guitars. I bought a taylor 224ce k deluxe in this place.

M. H.

I tried a few guitar shops out round Glasgow looking for a classical guitar. Of all of them, Guitar Guitar had the best selection at very reasonable prices. The staff member was more than helpful in choosing the right one, and did me a great deal with accessories too. Highly recommended guitar shop with friendly staff who aren't pushy and really know their stuff.

t. t.

I have received all orders on time, no problems at all with delivery or items. Its my go to place for my musical needs, will always be the first sight I go to. Defo earned the five *

G. N.

Brought my guitar in for a repair on 03.07.17, turned out to be a very simple issue that the tech guy (sorry forgot his name) sorted straight away and gave advice to stop it from happening again. Really helpful and friendly with great customer service. Thanks

S. W.

Awesome, friendly staff. I’ve had quite a few purchases from Guitarguitar recently. The staff recognise me, which is nice. And more importantly they remember previous purchases I’ve made. Amazing service. Super happy

J. M.

Great guitar shop with a wide selection of instruments and knowledgeable staff. Different from other large instrument stores, the GG staff seem to understand and care for their products. On my last visit, I tried 5 different basses and each one was nicely set up to be usable for most players. Very friendly and helpful staff, especially Teo in the bassment. 🙂

P. F.

Awesome, knowledgeable and helpful staff giving you space, time and advice to choose the right guitar with the sound that is right fior you. Not my first purchase and won't be my last.

P. M.

Excellent. Every time I visit this shop I am greeted on arrival, which makes it almost unique in my 45 years of buying guitars. Service is friendly and knowledgeable without being over bearing

A. M.

Super fast and professional service,would definitely buy from them again. My guitar arrived safely packaged With in a day of me ordering it.

C. B. T.

Excellent service - very helpful staff as always and delighted with the DSL amp (and Cab!!) Will be back again soon I'm sure !!

B. H.

Very happy with my purchase. Good quality for a low cost guitar. Also good service and fast shipping. Thanks.

L. K.

Helpful staff. Great range of keyboards and they allow you to try with speakers and without. The range of accessories are good and they do home delivery. They also have a good collection of guitars in a separate part of the building.

A. J.

Once again the service from the team at guitar guitar NCL was amazing, with sound advice, not pushing me into buying any guitar but giving me the advice I needed.

l. G.

Great place! We were in today looking for an electric guitar for my 12 year old. Knowledgeable staff, friendly and helpful. Got to try out several guitars and found one that’s perfect.

T.

Great staff - great service. If you need something done you’ll get it done great! It may cost you - but quality usually comes at a price, GuitarGuitar is that.

D. K.

Went into Glasgow branch. Had a look and purchased. The assistant was pleasant and helpful. Even made sure that the amp was indeed orange and not black.

R. S.

Brilliant! Great, friendly service, knowledgeable and kind. Also very patient. Much appreciated, given that my daughter, whose guitar we bought that day, found it hard to decide. A Big Thank You to all at Guitar Guitar beside Toll Cross in Glasgow for their kind and helpful attention. Slaìnthe Mhór Roddy

A. F.

Staff knowledgeable and friendly, easy to order and ond product not in stock was delivered to my home address the next day

M. J.

Excellent service staff very help full mind you with all the stock in there to look at, you need to know what your looking for , so much in there, could have spent all day in there, great store.

C. S.

Guitar shops can be stuffy and unfriendly, for me the Glasgow Guitar Guitar is nothing like that. Staff were friendly and knowledgeable. I had particularly great service after looking to return and exchange items. Would recommend if you are in the market for a guitar or accessories. I wasn't paid to say this.. I might get married to the shop one day though.

D. P.

Lot of choice. Did a part exchange so ask lots of questions. Given time and space to try out any guitar. Not the best prices but did price match. Really helpful to see and try the guitars rather than buy online. The Les Pauls do have different weights, neck widths, feel- so do play them before buying to get the right one. Also, free on site parking! And a cup of tea!

J. L.

Fantastic staff, I purchased a Moog One 16 Voice Synthesier from these guys and the whole process was a pleasure, would highly recommend these guys ! Craig in particular was a pleasure to do business with thanks again guys much love

M. R.

The service was nothing short of outstanding. I'm a new beginner to the guitar and the staff were more than happy to help me understand what I needed and what best suited me. They were open, honest, friendly and extremely helpful. They got me the best deals and although I spent slightly over my budget, it was worth every penny and still excellent value for money. I left feeling clued up, kitted out and really keen to get playing. I'd be more than comfortable recommending guitarguitar Birmingham to anyone who is a seasoning guitarist or is just starting out like me and i intend to return again for all my guitar needs in future. Massive thanks to all the staff who served me at guitarguitar Birmingham for helping me hit the ground running.

R. M.

Great selection of guitars and the staff and friendly and helpful. No issues with trying any out in the sound booths...which I did! The Digital shop is also worth a visit, eDryms and synths galore.

B. M.

Being in love with music and adoring guitar of course on my visit to Glasgow I would stop by a music shop. Well my stop by was turned to a quest not to come out with more than one guitar. All the staff were very knowledgeable about there products and made sure I got the right kit for the job. For all the guitar loves out there I brought an ibanez jem. Buy a great store with a great range of guitars for all price limits. Next time your visiting Glasgow your not from the city and you see a guitar you love. No problem they post with in the UK free on orders over £200 and just what. It's next day delivery. Loved this store and really made my visit. Thank you to all the employees at guitar guitar Glasgow.

L. “. M.

Web site is easy to use and navigate, as was the whole process. In the past I had to return something and that was just as effortless.

R. &. R.

Bought six or seven guitars from the Glasgow shop now and bought my latest a Seafoam LP 100th anniversary model from Paul last Saturday, very impressed with his service and attitude cant recommend the shop highly enough. Thank you.

M. L.

I always find the staff at guitarguitar patient and helpful. I tried out guitars for about 2 hours before making a choice. Even with the COVID restrictions they made this an enjoyable experience

L. S.

They were friendly and professional. They gave good advice regarding future purchases. There was never an atempt at a hard sell.

K. H.

I have bought a few guitars of Guitar Guitar in Glasgow over the years. Recently I was buying a new acoustic guitar for my son and I to share. The staff were very helpful and allowed us space to try a lot of different acoustics. They were also very patient when I brought the guitar back as I changed my mind twice and it was no problem swapping. I ended up back with the original guitar and the staff took it all in their stride even though I was being a bit Bonkers.

j. h.

The shop was busy today but the guys were very helpful and my son is very happy with his new soul food pedal. Thanks for all your help. Great store.

S. H.

Amazing selection of musical instruments. I went in to get my bass fixed by Scott who was legendary in not only fixing the issue, but giving me advice on how to keep on top of cleaning and general upkeep of the wood/electrics/frets.

M. W.

Delivered on time. The guitar is beautiful and plays very well. A free t-shirt would have been nice but I'll let you off😊

J. G.

Great store. Great selection. Staff always helpful and friendly.

R. N.

Ordered a Taylor GS Mini Koa-e Plus online. The entire buying experience was a breeze and had the Guitar delivered to Hong Kong via FedEx in 4days (including Saturday & Sunday). The guitar received was in perfect condition and the team packaged it securely to ensure no damage during transit. A very happy (international order) customer. Thank you team GuitarGuitar Glasgow for helping me with my favourite guitar model order (it’s not available in HK currently).

D. H. (.

Came in to get a bass after a very long time away from it so was looking for something cheap and cheerful. Went downstairs and was greeted from Theo Ivanov and he took me around a few basses and let me try a couple to see what i liked. id have loved to have left with the Ibanez but was out of my price range so instead left with a LTD and a Fender Gig bag for it. i will definitely be back in.

D. D.

The buying process was very quick and excellent customer care, the guitar arrived 2 days early well packaged. I would recommend guitarguitars to any serious musicians.

W. S.

Your not likely to get a more comprehensive range of guitars anywhere else in Glasgow, if not Scotland. Combine this with very knowledgeable staff, no significant pressure to purchase, a genuine interest to help and you have a pleasant shopping experience.

S. S.

After a few weeks of "going round the houses" (largely caused by the Lockdown) and having rejected a couple of other instruments along the way, GuitarGuitar bent over backwards to make me happy with my eventual purchase. I am delighted with my second Alvarez (I already have an Alvarez Parlour Guitar) and would recommend both Alvarez and GuitarGuitar to anyoneone.

T. G.

Great shop for the music enthusiast with plenty of items available however not located in the nicest shopping area of Glasgow & also quite out of the way for anyone that only uses public transport.

T. C.

I was looked after by Anna and initially was looking at schecter guitars but she realised they wouldn't suit what I liked to play so suggested Yamaha or Squire and settled on the Yamaha after trying through several amps. Very patient and pleasant .

N. A.

Great selection of guitars to choose from (if anything, too much choice) if there is anything i could moan about, its the price for some guitars, I have seen the same guitars for a few quid less elsewhere, other than that, its a great shop and the staff are really knowledgeable and helpful.

F. T.

Very good service - ordered on Sunday evening and delivered on Tuesday exactly when they said it would be delivered. Output jack was a bit loose but easily fixed. Very happy with the service overall

S. B.

Excellent service, I did not chose the next day delivery by mistake. I spoke with customer services on line and they upgraded to next day delivery for free. Awesome, many thanks.

S. M.

Nice shop, great selection, really good staff who are happy to let you try anything. I've never bought anything from here but would on the basis of service. Comparative to online prices as well for majority of items.

P. P.

Truly outstanding customer service! I've felt the need to actually write a review a handful of times in my life and, generally, it's been for the wrong reasons. Glad to say this most definitely is not the case here! Had a QC issue with a new Gibson Les Paul bought from GG in September and I had it sent back through the repairs/warranty department (Billy, you're a star) and Gibson, to their credit, responded quickly and honestly in providing a new replacement guitar. Robert Robinson then exceeded my expectations in dealing with a resultant exchange request linked to this QC issue pretty much on the spot! This experience has restored my faith in retail businesses with multiple locations. They CAN be well run, stock all the latest gear with knowledgable staff AND care about retaining their customer base! Top job GG Glasgow, I can't see me going anywhere else for my music needs.

q. r.

Visited with family to choose an electric guitar for family member. The staff are approachable, very knowledgeable and give great advice. Also, willing to demonstrate the merchandise at hand.

T. H.

Purchased a couple of guitars and separate hard cases very recently.the service as always is superb,whether online or using my local(Newcastle)store service is ,excellent.the website is clear ,easy to use and for information about products its my reference book.thanks.oh delivery information via messaging service is always spot on giving accurate delivery windows .it can be relied on.

M. J.

Staff were amazing so helpful with genuine advice for the musically challenged. Not simply trying to get the most money offered real help and even talked us out of a more complicated /expensive instrument.

S. P.

From description to delivery - bang on, first class. Being a lefty has it's problems.. lack of choice being one of the main problems when making a guitar purchase. Saw this pre-owned EC401-OW and had to have it. Described as having a couple of dinks on the neck behind the 6th and 12th fret, I bit the bullet and ordered it anyway figuring I could get the damage fixed if needs be. Tbh, the description made them sound a little worse than they actually are - maybe something I'll get tidied up in due course, bit for now, I'm just enjoying playing it.

S. I.

Very prompt and reliable service from guitar guitar, delivered exactly on time! Will definitely be coming back for more purchases in the future!

P. T.

This was my fifth guitar from guitar guitar.Unfortunately the virus restrictions prevented me from enjoying my usual experience with the guys at the Birmingham branch. However my PRS CUSTOM came from Glasgow with good communications ,speedy delivery and no problems so Guitar Guitar remains my first choice when the guitar bug bites. PAUL THOMAS RETIRED PROCESS ENGINEER

L. E.

I highly recommend GuitarGuitar to buy from. I've never had an issue with anything bought from them and their next day delivery service is second to none.

b. s.

Spent a very enjoyable hour trying out their range of classical guitars from the Yamaha CG142C (about £300) to the Cordoba C9 (Cedar and Spruce) at about £8-900. Staff were extremely helpful and accommodating. Great space and ambience to try out their guitars. Yamahas most impressive value for money.

J. M.

Great customer service got everything I needed guy that helped was great needed stand for my sons guitar 🎸👍😀

R. D.

Very helpful staff and always friendly and attentive. Never rushed into anything like most shops. And the prices are very competitive. The first stop for Guitarist.

D. L.

Was in on Monday with my teenaged daughter for her first electric guitar. Excellent service, lots of guitar suggestions, a good chunk cheaper than I expected but still great quality. Thanks to all the staff!

C. T.

Great service as always. The people in the shop are super friendly and helpful, not to mention knowledgeable. Probably my favourite music shop, I highly recommend them.

R. P.

Thanks Jack for all of your help picking out my new Gretsch Streamliner. I ended up buying online because I couldn't get back in to store before xmas but your help was invaluable and I really do appreciate it. Hopefully your bosses see this!!

R. R.

Helpful staff and very informative the shop is split into two parts, electric and acoustic.. they must have tens of thousand pounds worth of stock from ukuleles through PRS's to CF Martin. Impressive! The experience was complete including the obligatory 16 year old attempting Stairway to Heaven! On a guitar I could only dream of affording at that age. Lol :-)

D. E.

Hi this is the second time I have bought a guitar from the Newcastle branch and the first time I have traded in a guitar in part exchange I thought they offer was fair they didn’t have the model I wanted in stock they arranged for it to be delivered kept me informed and it was delivered 2 days later can’t get better than that the guy who served me was friendly and was knowledgeable so thanks guitarguitar

M. N.

Best staff ever ! They had no hesitations in pulling off guitars form the shelves and showing that to me . They have a wide variety of acoustic guitars also the guy I don't remember his name he is young and fantastic ! Helped me a lot in selecting my new guitar

J. K.

Fantastic shop. Very welcoming and helpful staff in all parts of the store. Great prices for new and second hand gear.

d. m.

Easy site to navigate, great search engine, easy to order and kept informed every step of the delivery process! this is not my first order and I bet it won't be the last either! thanks GuitarGuitar!!

I. C.

Everything you'd expect from a larger guitar and music retailer, large and varied selection at fair and reasonable prices. Shop is well laid out to make everything easy to find but the staff are more than willing to help should you have any problems.

M. K.

Took my son in to buy a guitar and ukulele was served by Andy and also given help by other members of staff, spent plenty time with us and explained everything we wanted to know, my son has Aspergers and a skin condition and sometimes feels out of place when out shopping but felt very at ease here, my son is very happy with his purchase, thank you to everyone who helped us today

J. C.

Guitar tech (Scott) done a great job fixing my guitar. Super friendly and very professional. New generation of customer service. Highly recommend him for guitar repairs.

Y. I. A. I.

I've been shopping in GuitarGuitar Glasgow since they first opened their doors 15 year's ago & this music store is one of thee best I've ever been to in the 28 plus year's of shopping in music stores to buy my various instruments, which are predominantly Bass Guitar's/then Acoustic Guitar's & also Lead Guitar's... They always have a great selection of New & Preowned Instruments & All the Staff there are so friendly & approachable... Any request I've put to them has always been handled with a professional & thoughtful manner towards my needs & I hope they are open for another 15 year's... Happy New Year To All The Staff For 2020 At GuitarGuitar Glasgow... All The Best Paul Michael Shields .....

I. C.

They were efficient helpful and knowledgeable. They also have a good sense of humour and advised me well on the purchases I was making. I would recommend them to anyone.

D.

Good solid service, what it said on the can and a bit more. I had spotted the Epiphone SG G400 Pro at the Newcastle branch, sterling attention even though I didn't buy anything at that time, but the help I got in choosing my first electric was without fault and more importantly to me, without the high pressure 'buy it now' attitude and normal [yawn] salesman tricks. Absolutely streets ahead of another music shop in town that gives you the impression that if you can't recite the types of Gibson and Fender models in descending order of value, you are simply just not worth their incredibly educated time. Later finding a pre-owned SG in the colour I wanted on the web site I went for it, but as this particular item was in Birmingham, I bought this guitar unseen, other than the photos. I was advised that this was pre-owned, that it had a dent. In my mind I imagined a bit of a battered old soul but if it played and lasted me well I'd be happy, after all, that's what you get for a good solid knock down price, just what I was looking for in my first electric. This was not to be. Not only was it packed in such a way that I doubt being thrown between two rugby teams fighting over the match winning points on the try-line in the 89th minute would cause a scratch, but its pristine! I have to keep pointing to the ding to show people the 'damage', normally more than once. To be honest, both the tone knobs are both a bit loose, they just pop off with a flick, excuse me if I don't get too excited. The Newcastle guys have said just bring it in and they will sort that out no bother. Just the inevitable parking issue that's stopped me from doing this. But one of these days. Used it at an open mike once so far, an absolute dream to play. Love it.

E. W.

I bought recording equipment from Craig at GG Digital and he was absolutely brilliant. It was great to talk to someone who knew and used the equipment he was selling. I'm really grateful for all his help and advice. I recommend this shop!

G. A.

Shout out to Emlyn and Luke @ gg digital for helping me to exchange a faulty product today. Excellent customer service as always.

m. o.

crackin shop bought two guitars and two pedals in the last few months service superb and the boys in the shop cant do enough for you will no longet look for cheap online deals

p.

As always a pretty pleasant and efficient experience. And whilst my shopping partner was putting the items in the car they were happy to demonstrate me some monitors even if I was not intending to purchase immediately. That and also being visually impaired they had no problem with it and were happy to lead me around. To be honest always a quite nice treat for me many thanks(!)

G. Y.

I've always found the staff to be helpful and willing to let me try out guitars and amps. Recently I bought a Mesa and a Strat from them and am delighted with both. Danny in the acoustic shop in Glasgow deserves special mention, always being friendly and extremely knowledgable about the products he sells!

D. H.

Brilliant service, fair prices and my Vox ac15c1 delivered right on time. Can't recommend enough.

P. F.

Great price and Fantastic service, ordered at midday on the Sunday and it was delivered by 11am next day

l. s.

GREAT SERVICE,I WILL DEFINATELY BUY FROM YOU AGAIN,GUITAR ARRIVED EARLIER THAN EXPECTED BUT I WAS KEPT INFORMED BY THE COURIER.THE EAST COAST GUITAR IS EXCELLENT,FAR BETTER THAN MORE EXPENSIVE ONES I OWN.

B. O.

Very helpful staff

K. G.

Great offers and fast delivery. Friendly and helpful staff when contacted and some real bargains. Product delivery was fast and products in perfect condition. Great courier too.

n. m.

incredibly bizzare! truly liminal space. three of the 9 circles of hell. genuinely got goosebumps when the employee in the tapping room spoke to us. 10/10. all in one of the most interesting shopping experiences of my life. electric room gave me sensory overload

J. T.

Very helpful when I phoned, I paid a deposit and once I got to the store the order was there waiting for me. That was great 'cos I was short of time, had a train to catch lol.

E. W.

Ordered two separate items from GuitarGuitar over two weeks. Both items arrived super quick. Thankyou to the Glasgow store.

V. F.

I got a great value Fender Acoustic guitar for just under £100 and its outstanding value and doing lots of riffs and rediscovering my chords again. Magnificent selection of Acoustic and Electric Guitars with helpful ,pleasant staff.💓

W. D.

Very knowledgeable, friendly and helpful staff. Can't recommend them highly enough in both the acoustic and electric stores.

S. 2.

Gretsch Electromatic G5420T in Fairlane Blue: Excellent service as expected. Delivered on time, well packaged, courier tracking worked seamlessly. Guitar itself is beautiful.

M. A.

Great staff. Brilliant selection of keyboards, pianos and sequencer gear

J. A.

As always friendly knowledgeable and helpful

G. H.

I love my new guitar and would highly recommend Guitar Guitar to anyone. Delivery was prompt and the website was easy to navigate. Brilliant service.

M. B.

Excellent service - no pressure to buy, whatsoever.

R. D.

Extremely helpful, nothing is too much trouble knowledgeable staff who would advise you to walk away from a deal rather than sell you a dud. Best guitar shop in Glasgow by a country mile.

T. S. R.

Staff are always pleasant and knowledgeable. Danny is the man to ask!!

R. P.

Efficent, speedy delivery and good online communication. Competitive price and good stock levels. Wide range of products.

P. C.

Great shop. Staff are great to. Always check the sale stand, you may find a wee bargain. Guitars can also be set up here and come back playing great.

C. M.

Very friendly and helpful staff (Anna). Good range of instruments too at fair prices.

S.

Andy was an amazing help while we picked out our electric drum kit! Thank so much!

A. P.

Fast shipping, ease of loan ,they sorted the only problem .I was very happy with guitar guitar i would definitely go to them again

A. S.

Brilliant shop. Price match and super friendly staff who are really interested in what they do. Thanks for the pedal and the compliments to my ropey playing!

C. A.

An extensive range of Bass guitars. The largest of any store I've been in. From affordable to will probably have to sell a lung. The staff could not be more helpful. They were not patronising or snarky like some PMT stores.

S. R.

Very helpful staff (Robbie was great, even arranging a price match we weren't aware of) and good selection. Even a glass of prosecco for their birthday!

A. B. -. M. E. (.

Great service from a great team,very quick delivery. Product arrived as stated and on time,easy to deal with m, can't thank them enough

B. T.

Stirling service and a gorgeous instrument for surprising little cost, Next buy will upgrade the amp see you soon ,many thanks!

C. W.

Couldn't have been more helpful. Great advice, no pushy sales, great product, helped get what I needed within budget. Would definitely go back

A. R. G.

Thanks for your kind hospitality. The Crumar Mojo 61 was probably the right choice for me. It was great to try the Nord and the Roland VR-730 also as well as some others of the nice keyboards in your shop.

R. T.

The knowledge and service was impeccable, there was no pushy sales. The staff understood what my son was looking for and knew exactly how to support him in his purchase.

A. M.

Really helpful staff and lots of guitars. What more could you want?

D. J.

Every now and again you get an experience that restores your faith in people and companies. That not all people or stores are money orientated and disinterested in after care. My son had an electrical issue with his bass, time was an issue as he was playing in a gig and needed it. The guys fixed it almost immediately, superb, cant thank them enough, made the teenager smile.

S. M.

Fantastic you can have a play with keyboards and pianos the staff are just so nice

B. “. T.

Good place to try out instruments before buying.

s.

Great place. Plenty of Guitars. Most of their stock is Gibson's squires fenders a few epiphones and Jackson's. Got basses downstairs too. Also lots of really nice straps.

E. T.

A really fascinating place with. Great range of guitars. My don got to try out all the guitars he was interested in. Friendly and knowledgeable staff

M. Z. (.

Experienced and helpful staff, bought a guitar for novice from there after their advice. Very happy with all purchases. I'll recommend to anyone.

S. M.

Great service from GuitarGuitar (plenty of emails on the progress of my order, quick delivery) and good communication by DPD as courier.

G. J.

Great customer service. Had to call to change something on the order and they were super helpful.

A. F.

If you play guitar or keyboard, drums or other instruments this is a trip you must make, great selection of instruments decent prices and great staff and service great store to kill an hour in and demo instruments

J. W.

Great price for my Epiphone Olympic archtop,very rapidly dispatch with a very good carrier.Definitely gets my recommendation and they will have my trade in future.

A. M.

Great product knowledge and price very reasonable

A. B.

Excellent service (as always), Super speedy turnaround. I ordered late on the afternoon of Day 1 and it was delivered early morning of day 2!

F.

A second positive experience with online purchasing from Guitar Guitar. Great Click & Collect service from a totally joined up organisation!

P. b. y.

Good place for those looking to upgraded your equipment and find that sexy guitar you have been wanting Their electric and acoustic range is quite selective but I'd say it's for the best as the ones presented are of great quality

M. D.

Process was simple, ordered online, it arrived in perfect condition, it worked as it should. Can't ask for more.

L.

Friendly staff, top quality guitars, one of the best music stores in Glasgow.

C. 3.

Great shop! The staff, noticing my interest for the keyboards, offered me to try and play whatever I liked 👌 I bought a Roland keyboard, which is absolutely perfect and spotless. Highly recommended

C. S.

Great products. Great service and your order turns up when they say it will.

A. F.

My experience 10/10 spent 4 grand building studio before Christmas and had to get help with some equipment from hope so they called me and guided and advice me over phone .

M. R.

Really find guitar guitar site easy to use and have a wide range of products for everyone from beginner to advanced musician, really good prices and quick delivery too which is really good at this time 10/10 I won't be going anywhere else for my gear cheers guy's

C. W.

Thanks to in-house guitar repair specialist Billy Finlayson for adjusting the action on my Yamaha acoustic while I waited. A pleasure to deal with and highly recommended

W. B.

Fast delivery, good customer service, great piece of kit thank you it’s been pleasure dealing with you all on chat and via email.

A. P.

Friendly staff that know about what they are selling. Strong knowledge and experience always helps when you are making a decision and these guys know their stuff. The selection of products are of a high grade and the prices are competitive with other shops in the area

J. N.

Great delivery time, and all the products are great quality! Would highly recommend anyone looking for a guitar or accessories

C. O.

Great service I've bought recording & pa equipment here and the staff have good knowledge to go along with the good prices

R. H.

Great place, prices as competitive as online, but you also get to try the instruments out first.

T. V.

Great! Friendly welcome when I arrived. Interested in what I wanted. Picked it out for me. Allowed me to demo without hassle. Purchased it the following day.

L. F.

Fantastic customer service and support in every way.

I. W.

super smooth purchase very quick delivery good price and was kept up to date on the delivery I could not ask for more its the first time I have made a purchase from this company but it won't be the last A1

I. S.

Excellent experience shopping with guitarguitar. All items ordered were delivered very speedily and all in perfect order.

m. G.

I was particularly impressed by Guitar guitar's extensive range of electro acoustic guitars (especially Sigmas) I have bought several over the last few months and I have my eye on another one.Thanks Guitar guitar! I'm a fan!

S. k.

Fast easy transaction

m. 1.

I wish I could've have bought more but I didn't have enough money and I will definitely be coming back at some point I will recommend guitarguitar to anyone looking for good quality gear

g. S.

Great friendly staff who show they are interested in helping customers. Very enthusiastic and made the experience good. Plan to definitely return to the store

T. G. C. B.

They were extremely helpful and easy to deal with. Nothing was any trouble to them and they guided us through our purchase professionally

d.

This is the second guitar I bought from GG. There service is great, staff are friendly helpful and not elitist.

c. w.

always great service with this company and as usual follow up of how you are doing and getting on with your purchase, good customer care makes a good or great company and that's what guitarguitar is a great and good steady company highly recommended

t. c.

My 14 year old went to get his new guitar today. Great range of guitars, very helpful staff. Got his Epiphone sg400 pro, fantastic

D. B.

Great service from a very knowledgeable team. Made to feel very valued as a customer. Would definately return as a customer and would recommend Guitarguitar to all my fellow musicians

D. B.

My guitar arrived on time And was everything I expected it to be I purchased it online I try to use it every day The price I thought was very fair As I had put a package together I would definitely recommend them to a family member or a friend

J. R.

Wonderful service, easy to use website and good packaging and prices. Great itrms for all of your guitar needs. Thanks

M.

I work as a support worker and today took a young guy I support,into the store in Glasgow to try out a bass guitar,nothing was too much trouble when he asked to try a bass,thanks for all your help and for giving him the time to try it out.

s. h.

My purchase was a web sale, packaged very well, so well I would consider them first for such a purchase.good coms and competitive pricing.

R. D.

Great store , good stocking levels and with helpful knowledgeable staff

G. M.

Delivery was super fast, love the products. Thank you! I bought a bass guitar in the Edinburgh store, I could've stayed in there for days. Staff all very helpful and friendly. I'll be back online and in store 👍👍👍👍😁

R. O.

Great big shop inside ,loaded with all famous brands of guitars , great for the guitar player young and old ,magic

W. G.

Took a new guitar in for slight adjustment after making mistake of buying on line. Staff were above and beyond couldn't have been more helpful. 5 star service today couldn't have been anymore helpful. Thanks lads

S. L.

Really appreciate the quick response and shipping 5 stars well deserved. Very pleased with my purchase.

G. F.

Ordered a yamaha sa2200 on a friday and received on saturday. Perfect service,Perfect delivery and wonderful product.

D. B.

Always helpful, down to earth guys in store. Always willing to go the extra mile to ensure you leave the store with equipment in tip top condition.

P. W.

Very fast delivery and easy transaction. Items came well packaged and as described.

T. B.

Excellent service from Dan in the acoustic department in Glasgow, really helpful and patient with my purchase of new Acoustic guitar.

R. S.

although I was only buying a budget guitar my salesman Stuart Laing gave us a pleasant informative and helpful experience, kudos to you Stuart , so much better than the faceless and delivery hassle of Amazon also I am allowed to pop in for any adjustment or help if required, well done guitarguitar for restoring my faith in the high street Robert and Craig Shiells

D. A.

Brilliant service. Very fast delivery. Guitar in perfect condition. Absolutely delighted with my new PRS.

A. F.

Staff were very friendly and managed to understand what I was looking for even though I wasn't sure. Will definitely recommend to any one looking for guitars and accessories

m. w.

Everything guitar electric or acoustic, And they have a keyboard shop next door. Staff very helpful and knowledgeable without the judgement of some other places. Amazing selection of new instruments and a Second hand section where you can save a few quid on new prices. Plenty of room and opportunity to try some equipment out.

K. K.

I found the staff extremely friendly and very attentive as well as very knowledgeable. I would recommend shopping at Guitar Guitar if you need a great customer experience.

D. C.

Knowledgeable friendly staff. Great guitar selection

k. o.

Consistently good service despite having to work in very difficult circumstances.It was a new experience for me being isolated from other people, but sensible considering the need for safety for both customers and staff.

S. M.

Called at the shop 2 weeks ago didn’t purchase anything but even so the staff were very friendly and helpful . Had my eye on a Sigma 12 string

J. J.

I generally check out Guitar-Guitar's prices and stock first before buying instruments or pedals. Solid, efficient, fast, trustworthy - with excellent prices.

S. L.

Helpful advice given followed by prompt and efficient service. The guitar and amp arrived very quickly. Great service!

D. A.

Guitar Guitar has the best customer service I have ever had the pleasure of experiencing. Truly fantastic people! Cannot be faulted in any way.

D. Q.

Kyle and Craig were extremely accommodating with helping me find a new bass that suited my needs better in my recent visits, had great chat, and set me up with a very good deal on a trade in and purchase.

J. N.

My grandson’s guitar was thoroughly checked over by the technician because of a minor fault. This was quickly identified and rectified. The three members of staff we spoke to during our visit to the shop were all very helpful.

R. M.

Thank you wholeheartedly to all the team at guitarguitar Glasgow (Danny, Andy, Anna, Rory and the gentleman from Melbourne who’s name I forgot to get) for their extremely friendly, patient, knowledgeable and brilliantly helpful service over the last couple of weeks, helping me choose the right guitar for my needs. Absolutely loving my Martin D10E-02 already and she’s just out the box. Here’s to much writing, strumming, travelling and gigging. Cheers folks, much obliged, Richy McK.

G. S.

The guys from guitar guitar proactively contacted me to say they had inspected the pre owned guitar just before shopping and a couple of frets looked a bit rough, they apologized for the day delay as they wanted to address this. Top.notfh service as always Putting the customer first, every time

L. M.

Great range of guitars etc. My only issue, and it's not just with this music shop...why are none of the leads and other accessories priced, it can't be that hard with all the staff..

J. P.

Huge range of guitars pedals gig bags guitar stands picks straps amps and you get to try out your guitar even in the sound booth awsome place and great to listen to talanted player's to

D. R.

Massive range of instruments and brilliant service from friendly, knowledgeable and passionate staff. Highly recommended.

K. H.

Good range of gear and happy to let you try anything.

K. H.

Great shop with so much great choice. Staff left us alone enough to make our own choices and help, rather than pressure into a sell. Was very refreshing and as we were buying my sons first guitar, they gave great advice and was a perfect help. Look forward to going back again.

G. M.

Been to guitar guitar a few times and also bought guitars via mail order. The staff have always been courteous and helpful.

S. A.

Staff very friendly , helpful , knowledgeable. Wide range of guitars & accessories, competitive prices.

P.

Been a customer here over the years for as long as I can remember. Staff are always friendly and keen to help. Purchased a Faith guitar from here last year and it is a beautiful instrument. Would highly recommend. Guitar Guitar has such a huge selection of guitars basses keyboards and studio also PA equipment and amps anything to do with music they have it✨

P. C.

The piano was well packaged in its original box. DPD delivered it a day late, but they had e-mailed me on the due date to say it was going to be late, but acknowledging that they had the parcel, so I absolve Guitar Guitar from any blame! No cosmetic damage, and I restored the settings to factory settings, so I feel pleased with the deal. P.S. I could not identify my home town on the review page - is that because I opted for anonymity as to my name being published?

R. H.

Very helpful staff. Allowed my son to try out some guitars and gave advice on guitar amps for him.

M. M.

As usual the staff members in Guitar Guitar are always helpful and friendly. Unfortunately the item I wanted was unavailable but they were willing to order for me.

B. L.

I ordered a set of Elixir Nanoweb 80/20 Bronze strings for my treasured Taylor 555 12 string guitar from a trusted and very reliable dealer. The strings arrived on time thank you Guitar Guitar I do recommend your service to my fellow players.

P. N.

The Epsom team were very helpful with all my phone enquiries before I went along to purchase my first guitar and amp. At the store Sam helped with demonstrating a few amps, the layout of store, choice of equipment and prices were very good. I would definitely purchase there again and thanks to all at Epsom store

B. B.

Me and my dad went to get a new guitar for him . Staff were friendly and helpful and had good knowledge of the guitars. He tried 4 guitars but settled with a Yamaha acoustic. Also gave us a free strap worth £15. Great place to go for guitars, amps and accessories.

N. W.

Never had a problem. Quick delivery and well packaged.

E. T. W.

Top rate could not be improved on. Used GuitarGuitar before and will again. HUGE THANKS GUYS n GALS

R. H.

Amplifier works perfectly. Delivery was quick and efficient. Packing was adequate for job.

S. W.

I'm a complete novice and the staff could not be more helpful tuned the gutair also the shop is immaculate

C. B.

Awesome experience! I went in 2 months ago to buy my boyfriend a guitar pedal (I was really in advance for is birthday), turns out he already had something similar :S Oups (I know nothing about pedals). I was able to get the pedal back and exchange it for something that he actually wanted. The staff was amazing and I got the item from the warehouse the very same day! I think they are magical ;) Thanks a lot for your good work!

G. P.

Friendly staff and excellent customer service. I tried several guitars in a wide price range and was under no pressure to buy. I could take my time and browse to find just the right guitar for me.

J. N.

All staff we spoke to were amazing, in particular Arran who served us. First class customer service.Their product knowledge was extensive and made the whole experience enjoyable from the start.. Guitar Guitar is our go to place for our instruments and equipment, partly because of the product range, mainly because of the staff!

O. D.

Went to but a new bass guitar after not playing for a long time. The member of staff who helped me was great. Let me try five or six different options in my price range and didn’t push me towards the most expensive. Didn’t feel rushed or pressured, very happy with the experience.

M. M.

Great guitar shop. Friendly and knowledgeable staff that give you time of day. This week they were offering 1/2 hour tutorials on guitar maintenance. Happy to check both my 10 yo son's and my own guitar. Tutorial was excellent. Then 1/2 an hour checking out a couple of telecasters. Relaxed and kid friendly.

K. M.

Excellent service from the moment you walked into the store; friendly and helpful staff who assist you when wanting to try out a guitar and then just leave you alone to play away until you decide whether to buy or not

R. P.

I went there with my dad to find a new guitar and everyone there was SO helpful, the guy I was talking to new his stuff, he was recommending guitars left right and centre, After talking to him I finally decided on buying a jazzmaster.

L. E.

Desided to nip in to test out some guitars Robert and the staff were very helpful will be back after Christmas

b. s.

Really friendly and helpful staff Joe look after us and would recommend going here again

C. F.

Absolutely brilliant shop and very helpful and knowledgable staff. I was looking at Roland digital pianos, and the in-store Roland expert, Mark Hill, couldn't have been more helpful and patient with me. I highly recommend a visit!

J. J.

Great shop serves every knstrument and the staff very helpful and knowledgeable

I. G.

great stock. great staff. great knowledge. hassle free. will return

D. w.

Fancied treating myself to an acoustic. Bought my last 3 guitars from here. Found a lovely epiphone. Well chuffed with it. Sounds amazing. Plays well. Looks great. Friendly staff. Helpful, and amazing prices.

J. C. w.

Would definitely recommend, prompt delivery 👍 within a day ,excellent.

A. M.

they werecvery helpful in dealing with me and a mate coming into store to buy a gibson les paul classic and trading other guitars against them , its the onlybplace i go to now to purchase instruments andgear

K. L.

GUITARGUITAR have an excellent website which includes a range of options which cover items complimentary to the main purchase, which was partly what attracted me to them in the first place. The whole process was seamless, culminating in the careful delivery of the guitar of my dreams. My thanks to GUITARGUITAR, who were recommended by my daughters band and I'll be glad to recommend them to others.

J. B. (.

Made many a purchase from this establishment down the years , staff always great but some items a bit pricey .

J. S.

Brilliant friendly staff. Allow you to try any instrument u like.

J. D.

Staff were so friendly, helpful and knowledgeable. There was a great range of guitars to try. Thanks for your help we're really happy with our purchase 😁

S. U.

I came in with my son to purchase a guitar and hopefully have it before Christmas with just a few days to go!! The customer service was excellent as what we needed wasn’t in stock but we were given options to order from another store. My son was so thankful to receive his brilliant new instrument on Christmas Day. We always have used Guitar Guitar and will continue do so. Top service as always ❤️🎸

D. W.

Fantastic shop and the staff are so friendly and helpful.

S. N.

I asked questions about my purchases, and each of them were answered promptly and gave me all the info I needed, thanks Rachel. they arrived on time, and well packed, would definitely buy from them again, already looking at the new amp range. Thanks guys, Steve.

J. B.

My whole on line experience was fantastic and I have recommended it to my friends. Was looking for a 12 string guitar and came across an ex demo at a great price. Good clear photos of what I was looking at and it was like being in the shop. Good enough for me and I made the purchase. My guitar arrived on the day they said it would, it was well packaged and even better in my hand. Can't fault on any level...Thank you :O)

I. P.

I have been a shopper with guitar guitar for a while now, and can say they are a consistent reliable and welcoming store. The choice of instruments and accessories is awesome, anything you want, they have it. Keep up the good work.

D. C.

Very helpful. Happy to allow me as much time as needed and to go back and forwards between different instruments until I made my decision. One star off for a relatively limited range of classical guitars. i am sure they would have got more in but it's difficult to ask for that if you have no idea if you might buy one of them.

T. k.

Knowledgeable, friendly and honest advice and an excellent follow up service. I emailed on Sunday and was surprised and delighted to receive a reply on the same day. Highly recommend it. The DPD delivery didn't arrive but an email to GUITARGUITAR resolved the issue and was booked for a day convenient to me.

R. P.

Because I live 200 miles from the Glasgow store in the North of Scotland, it's important to arrange visits in advance and the staff in the Glasgow store were very helpful in agreeing a time to try the guitar after it came into stock and arranging part-exchange of another guitar. Once in store, the staff supplied me with an alternative nylon strung guitar to compare to the guitar I'd pre-ordered and provided a couple of acoustic amps to try the guitar plugged in.

D. D.

I had excellent online advice with one of your team who answered all my questions and gave me his personal experiences with a similar guitar. The ordering was simple and it arrived in no time well packaged and was given a date and time when it would arrive and it arrived when they said it would. I always use Guitar Guitar to buy my gear as they are second to none I cannot fault them.

J. G.

Recently bought a new guitar. Called shop first to check stock. From first call to purchase DANNY was very helpful and informative. Even helped me into shop with my son in his buggy.

M. D. L. V.

Brilliant collection of guitars for sale. I brought a ukulele which I am really happy with.

N. I. W.

Brilliant service as far as I'm concerned. I'm not a musician by any stretch of the imagination, although I like to think I am mildly intelligent. Went to purchase a PA system (mixer and speakers) for a charity group, with a fairly wide-ranging brief for what we thought we needed and a suggestion on spec from a friend. Emlyn at the shop was excellent; spent time talking over things, let me hear a couple of options and gave us (pardon the pun) very sound advice, as well as good deal on a decent bundle. We used the kit at the weekend for a club night and it all worked perfectly. Looking forward to many years enjoying the varied sounds as we'll put through our kit.

S. B.

Great service. I ordered my piano late on Saturday and it arrived on Monday. Only one slight nuisance - I was told I'd get a message on Monday saying when my piano would be delivered - thought that would be Monday morning - but didn't get the message until just before 1pm - that it would be delivered between 3-4pm. Would have appreciated knowing early morning so I could have planned my day.

M. M.

Great staff, Great selection of quality instruments.

C. G.

Shipped the instrument as promised. Staff friendly, attentive and engaging in the shop, then sale dealt with efficiently. I also like how the sale was assigned to the first person I’d spoken with on the phone. I’m old enough to remember when going to music shops was an exercise in humiliation by sales staff and a daunting experience. Beyond its excellent stock, the enthusiasm, engagement and pleasant staff are GuitarGuitar’s greatest asset.

B.

: Quite simply the best experience I've had in any music shop in all of my (many) years of playing. I went in to look at an HD-28 but it didn't quite gel with me. There was a great selection of other well-set up instruments and the guys bent over backwards to let me work through them. There was no rush or pressure to make a decision and nothing was too much trouble. Everyone in the store knew their stuff, and they were absolutely fantastic in talking through options with me. Ended up with a superb D-28. I can't rate the Newcastle store or its staff highly enough. Fantastic.

S. G.

I purchased my life long dream guitar, which had always been a Gibson Les Paul. The people at the store were were fantastic! They understood my needs and passion for the guitar I wanted. The guitar setup and service were both perfect.

M. K.

Excellent service as usual. Didn't like the Orange Amp I bought and they exchanged it for a Fender amp. No hassle. You can buy from them with confidence.

S. M.

Had a great experience over the last week or so with guitarguitar Glasgow, was looking for a premium amplifier and had first class service. Was shown through the stock available, had plenty of knowledgeable correspondence with their team about my options, came in to try a selection and then had an extremely easy purchase experience. Would not hesitate to buy again, would also highly recommend.

a. l.

Helpful staff, no pressure and great range of stock.

A. P.

Got to admit I was dubious about buying a guitar online, given the reputation of various carriers. My local guitar shop didn’t have what I wanted (PRS acoustic) so I bit the bullet and ordered from Guitarguitar.I needn’t have worried. Checkout was quick and easy and my guitar arrived the following day well packaged and in perfect condition. Very happy with the service. And as an added bonus, cheaper than anywhere else! Highly recommended.

P. D.

Customer service was great. Elan in the Epsom branch was knowledgeable and extremely helpful in helping us choose an appropriate guitar. The choice of guitars was overwhelming.

l. a.

a little overpriced but they price match and they're so knowledgeable ... great shop and great guys that work it, credit to them all that work there

P. C.

I bought a resonator guitar from the Newcastle store. I live in Cornwall and arranged everything with Dean over the 'phone and ultimately, in-store. All of the staff were a complete pleasure to deal with and genuine enthusiasts. I can't speak highly enough of Dean, who went to considerable time and trouble trying to locate a TRS to Midi cable for me. Definitely recommended.

T. F. (.

The speed of delivery was great, sooner than I expected. The post purchase customer support was top notch too, given that I had a problem with registration on the Fender site. I can't praise the care enough.

C. H.

First class service from Phil at the Glasgow shop. Was a great buying experience, knowledgeable and very helpful. Highly recommend if you are looking for anything guitar related.

s.

Well-laid out shop with helpful, but not overbearing staff. Went in to possibly browse for new guitar. Tried a Taylor that I chose off the wall. Danny P asked what I thought, took my feedback and came back with an Eastman E1OM which I bonded with straight away. Great sounding guitar, easy to play for a relative newbie and ticked all the boxes. My more knowledgeable boyfriend had a go and was suitably impressed. I was about to get my wallet out but boyfriend realised would be the perfect Christmas present, so I walked out of the shop a happy girl with a brand-new guitar! Happy to report guitar sounds just as sweet at home. Thanks very much: great store and great customer experience!

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