Reviews of Merchant City Music. (Music Store) in Glasgow (Glasgow).

Merchant City Music

268 Reviews

187 Comments

Music store

Guitar store

60 London Rd, Glasgow G1 5NB, United Kingdom

Description

Information of Merchant City Music, Music store in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Merchant City Music

Reviews of Merchant City Music

B. F. (.

Bought my Fender Stratocaster Ultra after looking for one in the texas tea colour , 100% offered the best price in the UK for one that was in stock and not on back order, i ordered over the phone with ease .... no drama ... arrived the next day like a Russian doll with a box in a box in a box... thanks again

C. W. (. w. s.

Really great bunch of guys at merchant city music very helpfull, friendly and honest definitely looking forward to my next visit. :)

B. M.

Best music store in my experience. Superbly knowledgeable and friendly staff and a cracking back up service.

L. F.

Best guitar shop in Glasgow by far, great friendly service and advice!

d. r.

Demos gizmos good fender and tag range acoustic /electric guitars and amplification effects vox valvetronic hybrid amps, boss. Wireless, and Pro staff...

N. M.

My bass & case arrived in perfect condition - thank you so much!

R. R.

The staff are very friendly and helpful. Very happy with the Action my my guitar.

L. L.

Very friendly and knowledgeable staff, excellent service. The place was highly recommended to me beforehand and I can only reiterate that praise now.

j. s.

Great shop to buy a guitar online, honest people, great service! Thank you, Richard, Paul, Ali!

J. G. T. F.

Grate store, very good staff, amazing guitars and amps.

B. B. C.

went in to buy a gift for a friend and was very impressed with the knowledge of the staff and quality of gear they had in stock

D. L.

From enquiry to buying could not ask for anymore, professional throughout, great communication, excellent prices, excellent delivery, well packaged, would not hesitate to buy from again, highly recommended, makes you feel at ease throughout,

J. O.

Great shop, very nicely laid out and the staff were very pleasant and helpful

A. G.

Nice choice of guitars, amps and equipment. Staff are really friendly and helpful.

E. L.

Top guys to deal with ! Great purchases and delivered in no time, well happy !

S. J. P.

Good bunch o guys, always on point with their gen.

D. P.

Went there yesterday for a pedal, great price and nice friendly staff, would definitely recommend 👍 …

B. G.

Best Guitar Shop In Glasgow, Cool Staff, Great Customer Service, Great Prices

B. P.

Separate acoustic room, great advice & no-pressure sales staff. Thoroughly recommended.

D. B.

Good range and very helpful staff.

D. M.

I can't praise the manager of this store enough he has gone over and above to sort problems with a supplier in order for me to receive my order . Ali you are a star and a gentleman . Thank you

M. M.

First time Iv used this store and the last time I use any other amazing service and very fast delivery

M. C. (.

Simply the best Guitar Shop in the UK. Richard and the team take customer service to a new level. They even sent me pics while they did mods I asked for on my new Jazzmaster. Great prices, great stock and so helpful and friendly.

A. P.

First class as always. Excellent service from Ali and all the team.

C.

Knowledgeable, helpful staff. Excellent guitar selection.

J. A.

Honestly the most fun I have when shopping for gear. The folks there are the friendliest and most inviting I know.

R. D.

Very attentive staff no in your face salesman just honest people honestly wanting to share knowledge and assist.

D. E.

Items in stock without having to wait on internet delivery

T. S.

Helpful knowledgeable staff and a great selection of guitars

J. v. d. B.

Great friendly and knowledgeable staff and great wide range of stock.

C. M. “. G. T.

I play in the heart of merchant city this is my shop ...always helpful and friendly staff xx

I. T.

Good helpful friendly staff, good selection of instruments.

B. B.

Easy shop to buy online, would recommend

T. B.

Definitely a very positive experience! I am a beginner when it comes to guitars and I only know what is required, so I decided to buy one of the bundles, which was very reasonably priced while also using well-known brand that you recognize. I went for a Jackson Dinky bundle with Marshall Amp and all the accessories (picks, tuner, bag, cable). Everything arrived nicely packaged and you could see that the boxes have been carefully opened to make sure everything works. I would rather make sure the Amp/Guitar boxes are opened and checked before I discover it myself and then deal with the manufacturer. Some people might not like it, but this way, you can see that they actually care whether the item works before sending it to you. The guitar was also tuned properly so there is nothing you have to do other than plugging in the guitar into the Amp. There was a slight issue where the cable was missing and after calling the store, they recognized the order immediately, apologized and sent me the cable straight away. You could hear that they actually care about the service they provide to their customers. Unfortunately, I am based in London so it is quite far. Otherwise, I would love to give this store a visit!

k. r.

great and helpful shop staff, I recommend this place!

J. G.

Guys here are super knowledgeable and helpful! Got my first guitar here 🤘 …

w. f.

Good staff great shop

S.

A great selection of acoustic guitars and electric guitars from a variety of brand's

P. K.

Great service,great bunch of staff what more can I say.

L. M.

Nice range of guitars and friendly service

A. C.

Next day delivery, guitar in perfect condition.

C. W.

Fantastic shop, great staff. Much good.

G. M.

Great stock but can be a bit pricey

A. A.

My local guitar shop. Got just about all I'll ever need and want from a local store

D. G.

Bought a Killer BC Rich Purple haze Shredzilla from these wonderful people! Shipped same day to Texas and arrived a few days early.

P. W.

Nice selection of stuff and worth a check if in the area.

P. M.

Flying visit in a new city , found these guys and although no purchase today I wouldn't hesitate in future .

E. C.

Big choice

D. R.

A great friendly bunch of guys, always great service.

T. G. F.

Love this shop. The staff are great ✔️

N. S.

Great service, enthusiastic staff who are super knowledgeable

J. M.

In for strings for a acoustic enjoyed conversation with the assistant

N. C.

Friendly, helpful guys in store. 👍 …

G. L.

Nice shop with really helpful staff.

B. M.

Top class guitar shop...the best!

E. H.

Absolutely fantastic, fast delivery, all expectations exceeded. I usually play classical guitar but wanted a folkier instrument to noodle around with, and the website was super helpful.

G. E.

Great shop with very helpful staff

S. D.

Welcoming atmosphere, fantastic staff, quality guitars and amps.

J. K.

Great team of guys

C. B.

Fantastic selection and great service

M. r.

Great staff. Very helpful.

J. M.

Cool shop. Great advice.

b. r.

Ali,was very helpful,highly recommend this store.

B. C.

Very helpful and knowledgeable staff

G. M.

Friendly helpful staff

G. B.

Very friendly and knowledgeable staft

c. w.

Recently purchased a new Ibanez from Merchant City Music. Fantastic service, could not have asked for more. Super supportive and they genuinely care for the customer’s experience. I would not hesitate to recommend, you will be well looked after!

H. S.

Very good customer service

D. S.

Good excellent service friendly

J. P.

Large selection of musical instruments

R. N.

Always great service

A. S.

Really good for gigs

D. L.

Everything you could ever need.

A. L.

Helpful staff

M. R.

Geez a song ya dobber

D. O.

Staff are excellent. 👍🏻👍🏻 …

F. M.

Really helpful staff

T. C.

Great service, called and spoke with them, all questions answered, emails replied to efficiently and guitar sent out next day. Really great to deal with and would definitely purchase from them again in the future! Thanks for the EVH Frankie guys!!! My neighbours have probably heard my failed attempts at eruption 50 times already!! Look forward to my next purchase.

W. T. O.

Good range of plectrums

A. M.

great staff

H. W.

Great staff

G. O.

Amazing staff

A. P.

Its got guitars

J. H.

Absolutely fantastic service from these guys and brilliant prices, I’ve bought online and over the phone from them and this week I got the opportunity to visit the store and pick a few things up. I wish I lived closer, i’d be in all the time. Thank you for the great service!

M. K.

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S. m.

A. R.

M. S.

A. S.

Staff were brilliant. Not pushy but really helpful unlike other nearby guitar shops. Highly recommended

B. M.

J. M.

D. A.

F. A.

L. 1.

D. H.

J. H.

T. J.

I ordered a guitar and had it shipped to me in Canada. Wow!!! Guitar arrived in 3 days and was perfect. Great communication and friendly! Would buy from again for sure

G. B.

Have spent months researching my biggest guitar purchase to date. I Have visited a number of shops and thought I knew what I was going for until I visited MCM. Staff were incredibly knowledgeable across 3 visits, kept me up to date when stock came back in during challenging times on this front. No pressure to purchase and arranged a package that exceeded my expectations on price on my new Auden guitar and Fender acoustic amp. Great experience.

M. B.

They were honest and upfront about delivery issues due to strikes happening recently, they were very quick to responding to emails and were happy to answer any questions, i chose to collect my bass guitar instead of it getting delivered staff were very kind and helpful. Great customer service overall.

K. A.

Placed an order for my new bass. I usually get a bit worried about ordering online as i have been left disappointed before. Took me near 10 minutes to get my bass unpacked the team did such an amazing job securing it, no way in hell this was going to get damaged. Delivery was pretty quick too for having to come across to the water. Will be sure to come back again for my next purchase 😁

H. G.

Amazing customer service. Very friendly helpful staff. Would recommend.

r. f.

Lots off choice in both acoustic and electric guitars. Very friendly staff, that could not do enough to help and gave some good advice to a beginner. This a very different experience from Guitar Guitar who weren't very interested in helping at all. I would recommend Merchant City music to anyone.

C. M.

Beautiful guitars, basses and amps in stock but most importantly staff that absolutely go the extra mile to help and give advice. Faultless service - this will be a regular stop for me each time I visit Glasgow.

A. J.

Bought my first electric guitar here, comes with a complete package. The staffs are really nice and friendly. Always come here to buy guitar stuffs or even just to have some small talk with the staffs 😆 …

A. L.

Brilliant music shop. I went up there today to buy a guitar after not playing much over the past few years. I wasn’t looking for something too expensive to start out with again. The staff are great and an absolute credit to the store. There is no hard sale or pressure to buy anything. The two staff that were there this morning were very friendly, knowledgeable and helpful. The staff even had a look on their website to make sure the guitar wasn’t cheaper on there and low and behold it was £5 cheaper which I got of the tag price. I have been in plenty of guitar stores over the years where I have never had good experiences. Safe to say this is now my new local go to shop, even though it’s over an hours drive away!

R. O.

Fab large music shop for guitars, amps, etc , mainly for the guitar player, new range of guitar,s in stock, guitarist paradise

M. M.

Great wee guitar shop. Staff are super helpful and friendly all the time and they will always respect your budget rather than pushing you for the upsale. Also have rarer stuff like Hagstrom and Reverend.

D. A.

Friendly and very approachable staff. Excellent customer service. A great customer experience all round. Would definitely recommend checking these guys out if you already haven't. I've made several purchases over the last couple of years and each time it's been an easy no pressure transaction. Just bought a Yamaha revstar in Maya gold colour. Great guitar, great shop!!.

J. R.

Purchased a Breedlove Travel Companion Acoustic Guitar from their website. Arrived next day, very well packaged, and nicely set up ready to go. Very good service. Will definitely use again...

G.

Brought in my Jackson JS32 Rhoads for a full setup. They've done it in no time. Happy fast and good. Friendly service though

S. T.

Great guys. Very detailed advise given over email, without trying to push unnecessarily expensive guitars and looking after customer needs instead. Unfortunately I cancelled the order because I found the item in stock with a small retailed close to my house. Never the less, Merchant City Music definitely deserves 5/5.

P. H.

Open and honest in every possible way. Store layout is great and the acoustic room is awesome. The staff were very friendly and listened but not in the way some stores patronise you. I was interested in a particular purchase and there were several helpful emails with photos and advice before I even set foot in the store and when I got there the good advice continued. Big shout out to these guys and a great place to go to discuss your needs before buying.

M. L.

Amazing customer service. Best and friendliest staff of the 3 main stores in Glasgow. Have all the guitars you'd expect, but also stock some amazing brands that you don't see anywhere else. Went in to buy a new acoustic, and was given the acoustic room to myself and an extremely helpful staff member brought me guitar after guitar to let me compare. Ended up settling on a sweet little Guild M-120. Great store.

M. G.

First visit today to this excellent music shop. I had four guitars picked out that I wanted to try, and ended up buying one that wasn't on my list. I was looked after initially by a young Canadian chap who was most helpful, then by Richard who pointed out the guitar that I ended up buying, an Auden Chester with solid cedar top and solid mahogany back and sides. What a beautiful instrument. I have a fair collection of guitars, and I like to give my business to places who have excellent customer service, and today I added Merchant City Music to that list. Well done guys I'll definitely be back !!!!

T. S.

I bought a Fishman Loudbox mini Bluetooth from them after researching on the internet. I spent hours when I should have been doing year end accounts (!) and there’s was the best price by a country mile. I thought I’d ring to enquire on delivery as I’m impatient and ask their thoughts. They couldn’t have been more helpful. I’m just four weeks into learning the guitar and they were so patient and helpful. The communication was perfect and 24 hour delivery was exactly that. And they threw in a dust cover. I cannot wait to get better then go and buy more guitars from them. These sorts of suppliers can not be faulted. Thank you

S. G.

I was a little nervous about ordering a guitar from the UK. The guitar I wanted was not available in the US. I reached out to Merchant City Music. Richard responded right away saying he could help me. He kept me updated every step of the way. It was a pleasure dealing with Merchant City Music. I highly recommend them

C. J. Z.

Very pleasant staff and a really nice store. I enjoyed looking at the Reverend guitars as not many places stock them.

O. D.

Wanted vioin strings. Open on Sunday and had them in stock.

O. B.

Bought a Fender Hotrod Deluxe amp online (cheapest deal I could find after a few days of shopping around) and was very impressed with the communication and speed of delivery. I ordered on a Sunday evening and received the amp on the following Wednesday. I also called the shop with a couple of questions on the Sunday afternoon and received very helpful advice. Highly recommended retailer.

G. B.

Ordered Guild M20 on-line. Simple process and the guitar arrived quality checked and ready to go. A good on-line shopping experience, great comms from the staff and a wonderful Guild guitar.

J. M.

Amazing experience buying from merchant city music. Staff are fantastic and spent time to make sure I got exactly what I wanted. Much better experience compared to another local music store!

B.

I ordered a guitar from them and had several newbie questions for them - they replied very quickly and are very friendly. You will not find many shops with service as good as this. Ordered a Sterling JP170D and I'm loving it - it really does play like a dream!

D. L.

The Guitar arrived a few days earlier than expected, and it was extremely well packed. I put on a new set of strings; which I always do on a new guitar, and it plays well and (obviously!) sounds excellent. I am really, really pleased; as it was a good purchase at a good price.

J. H.

Staff are always welcoming, friendly and attentive. Happy shopper there as they always take care of you and look after your needs.

C. Z.

Really fast response (via email), even in the time of lock-down. The manager was really helpful and knowledgeable and made sure I was happy with my order. Would definitely buy from them again.

D.

Just purchased a Reverend Charger 290 - an exceptional guitar for the money. Can’t put it down! As for the service at Merchant City Music, I can’t praise it highly enough. From first contact (via phone) to purchase (also over the phone) everything has been first class. All of the guys I spoke to were genuinely terrific people and took the time and effort to chat ‘guitars’ with me like old pals before I decided on the Charger. Once I pulled the trigger they discussed my set up requirements and then set the guitar up brilliantly. Really great personal service. I don’t normally like buying guitars blind but this company fills me with confidence for another purchase and I’m sure to be back. Thanks to Richard, Fergus and Paul - you are all a cut above most guitar stores. PS The Charger 290 is so good that I have my Duesenberg up for sale so that I can get another Reverend.

C. M.

From London I ordered my daughters first guitar. A beautiful mahogany Vintage V300. Staff are fantastic, very informative, friendly and helpful. They set up the guitar so all we had to do was collect it. Very happy customer! Thanks.

R. M.

I bought my Fender Telecaster here almost ten years ago. After being fed up with the service at most of the other Glasgow music stores, it was refreshing to find somewhere with helpful, approachable staff and great prices. They gave me some good, honest advice and were sure to look after me when I returned to the shop with any queries. After a few years away from playing, I recently brought my guitar back for a setup. I was delighted to find the same excellent service and honest advice. The work on my Tele was done quickly and now sounds better than ever! If you're looking for anything guitar related, I'd definitely recommend giving them a call or dropping by the store.

J. R.

Friendly staff, huge selection of stuff - especially Fender and Reverend! The other thing though too right, is that they really take care of their customers. You don't get ignored or treated with contempt like in some of the bigger chain stores.

D. R.

Looking for packs of guitar strings. Unfortunately for people living in Aberdeenshire many businesses add on a ridiculous amount for postage as they consider us to be in the Highlands, though I do not understand the logic in this. Not so with this company. I ordered three sets of strings early afternoon on Monday and they arrived by Royal Mail the next morning. Excellent service, excellent prices and sent by first class post unlike a shop in Dundee that wanted to charge £14.99 for delivery. Sadly Aberdeenshire is not well served with music shops so having found Merchant City they will certainly be getting my custom in the future. Definitely a FIVE star business.

E. E.

I bought my first bass from here when i decided to put down my acoustic guitar and try something different. I couldn't have been happier. I have been to loads of guitar shops over the years and always felt out of place because i wasn't a "regular". I here the staff were helpful, knew what they were talking and friendly. They ordered in my bass and let me know as soon as it had arrived. They even carried the bass amp out to the car for me. Wouldn't go anywhere else now and love that they are an independent shop that clearly values their customers.

L. W.

Great selection of guitars, amps , electric and acoustic guitars, lots of accessories, Peter helped with my questions 😀 came away with the amp I was looking for . Parking just across the road makes it easy . For me the best music shop in Glasgow …

j. c.

Great service. Very friendly .

J. D.

Best place in Glasgow for guitars and help.

B. E.

I ordered a Squier Bass, arrived in Sheffield less than 24 hours later. Set up was perfect. Really impressed with the efficiency, will certainly use again.

D. P.

I bought a left handed Fender Mustang from these guys. They are quite easily the best guitar shop I have dealt with (I buy a lot of guitars) The guitar was very well set up with strings of my choice, and the packed extremely well. And for the first time in the last 5 guitars I've bought, the finish on the 'stang was flawless. not one single ding / dent / scratch / chip. I've realised many other guitar shops try and get rid of '2nd's' online hoping people won't realise...but not these guys. Would recommend 100%

B. M.

All the staff are very friendly and well informed about the gear they're selling. Was in for one type of guitar and then got recommended another as a dark horse and loved it. Bought it on the spot. Can't reccomend this shop enough

I. L.

Getting back in playing guitar. Last time I played the shop had just opened in Merchant City! Bought a Boss Katana Head and GA-FC pedal. The guy who I spoke to on phone was great (I should have asked his name) and when I came in to pick up had everything ready and even carried it out to my car. Great local shop. Great service. Nice vibe in shop. Great prices too.

R. D.

I purchased an Ibanez Talman TCM50E NT as my mate had bought one before and I loved it. Service was excellent and they even gave me money off the guitar plus a case as my mate was buying a case too. Unfortunately I had to take the case back the next day as it was too large for the guitar. No problem to the guys as they changed it for a suitable gig bag and threw in a rather expensive strap to make up the cost. I will always choose the guys first for any major purchases in the future. By the way the guitar is fantastic and I can't put it down. The guys at the open mic night loved it too.

A. D.

Great service with staff who are very knowledgeable and always happy to help. Instruments sold are competitively priced and always set up to properly, plus if you get the instrument home and want any minor changes they'll do their best to satisfy (ie lower the action, check parts)

S. P.

Can't say enough good things about the service. Paul went above and beyond to help me aquire my dream guitar and both Paul and the manager kept me updated with several emails. My guitar arrived perfectly set up and in tune. I'm using it this weekend at the Lincolnshire Festival and have no qualms gigging with it. Thanks you again guys. Steve

J. W.

Really helpful, friendly and knowledgeable staff - great buying experience. Also a great price! Couldn't ask more.

P. H.

Outstanding experience!!! Fast delivery and got exceptional after-sales support from Richard to sort out the minor issue on the Cort guitar that I ordered.

C. W.

Great place and great service. Dealt with Mario via email, who was very helpful, even working to identify an old guitar via photos (we're not in Scotland) Fantastic effort, thanks again!

A. P.

The guys at Merchant City are awesome! I'd been looking to get a Breedlove and was after a particular one. MCM didn't have it in stock, and this was the same as all other guitar shops, but with MCM they were prepared to get it in for me to try. Other shops were prepared to sell me one and dispatch it, but not just get it in on spec. So they got it in, set it up and then when I came up here they left me alone for a couple of hours with a room full of guitars to try. No pressure, and happy to answer any questions I had. The upshot? I walked out of there with an absolutely fantastic guitar and certain I'll make the 500 mile round trip next time I want something. Great shop, great enthusiastic people

D.

I'd been looking for a special guitar for my birthday but couldn't find anything that really leapt out at me.....that is until I happened to visit here. Apart from a wide range of guitars that you'll find elsewhere there is a range of reverend guitars, I stopped because there was this purple guitar that just stood out from the crowd. Looking closer, the signature model of the guitarist from my favourite band. I'd never heard of them but one of the guys in the shop gave me a run down of their history, technical details etc. No hard sell just lots of relevant info and no rushing. I went away but couldn't stop thinking about it. Went back the next day and bought it and ordered a special case for it. The guitar is awesome. The service from this shop is equally awesome.

R. R.

Purchased a Reverend Kingbolt in turquoise, beautiful looking guitar with amazing sounding Railhammer pickups, Wilkinson trem with locking machine heads, Bass contour, Tone and volume pots. A roasted maple neck made this guitar a dream to play. Quick delivery and well packaged. Thankyou Richard at Merchant City Music. Andrew in Somerset

a. a.

Ever best and extra ordinary Customer Services...read the following, which will definitely help u in finding a right guitar.... Hi guys, I have been buying guitars since long and I have visited hundreds of guitar shops and most of the sales men helps u up to some extent or would say for first few minutes or couple of times. Soon their attitude starts changing and shortly after they try to get rid of u.....which makes you uncomfortable, confuse, and in fact makes it harder to decide a guitar. However, I visited Merchants music several times in one month and every time I had extra ordinary customer service, especially “Ben” who spent lots of time with me in deciding a guitar. Believe me, I don't have words to thank him, I never ever felt that he is getting bored from my stupid questions or he is tired of me coming again and again, spending couple of hours in shop, and bugging him again and again...which made me so comfortable, relax, and especially find a guitar of my choice. Ben, my brother thanks very much and stay blessed  see you again.

A. C.

Ok selection of basses great selection of electric and acoustic guitars. Loads of amps. Staff helpful and friendly but slightly timid. Liked the demo room. Decent guitar shop. Would like to support.

S. H.

Just got a SX Telecaster in Lake Placid Blue - same price as a Bullet but feel of a Player. My first Tele - normally play Strat or bass but this thing is just great. Super prompt delivery and excellent customer service. Checked neck today - perfectly adjusted just tuned two strings - majority of strings are intonated except as a couple of string - Dave's World of Fun Stuff suggest characteristic of vintage saddles. My only issue with the purchase experience? I'm hooked and want to buy more ....the Mrs ain't gonna like it. Can't put this thing down - thanks to all at Merchant City.

D. C.

The shop is small but they cram a lot of stock on to the shop floor so there is a wide choice however like other reviews state i have felt before as if the staff are disinterested and couldn't care less. I have been in before and been ignored whilst members of staff talk to each other and even found one member of staff to be quite rude when i was just looking for advice. Found a lot of reviews saying the same. They have good prices but i think i would rather take my custom elsewhere.

M. W.

My name is Colin Watt using wife's email. I cannot praise MCM highly enough. Bought 3 guitars from here and I won't go anywhere else now. Great service from a great bunch of guys.¿

J. D.

ive always found the staff to be very nice and helpful.Only yesterday they were very helpful regarding Line 6 footswitches. I only ever had a problem once in all the years ive been buying things there, over a guitar set up i wasnt happy with.a bad attitude over that i felt, but its still the first place i go for strings and suchlike. support your local small store, the bigger ones dont need you,and dont care.

k. s.

Staff were absolutely awesome when I was purchasing my schecter E-1 super friendly and professional couldn't recommend enough!

D. F.

Friendly knowledgeable staff, relaxed atmosphere with nice range of guitars. Good overall experience.

A. M.

If i could post 10 star i would. I put an acoustic D45 in for set up. It was turned around in 24hrs. The guys did a fantastic job and the guitar plays great. Ive also purchased guitars from this shop and the guys are really helpful with chosing guitar etc. This will now be my goto guitar shop. Keep up the great work.

T. F.

Thankyou very much for the safe delivery of my Ibanez mandolin. Thankyou to the guy who set my mandolin up it's perfect thankyou. I'd like to also thank all the guys at Merchant City Music for the great service and communication all the way through my purchase. It's refreshing to deal with a company who really go out of their way to provide a first class professional customer service from beginning to end. Well done guys your doing a great job. Many thanks. Tony Fields. Show quoted text

c. n.

I was in there today, gotta say really great customer service, extremely welcoming and the staff were very helpful, awesome store for sure 🤙 …

T.

Hi Ive just recieved the Tenor Tele Guitar From Merchant City Music The sales and after sales service is highly recommended Thanks once again guys Richard Paul Ali and the team 10/10

B. D.

Good range of instruments and very friendly helpful staff. I would recommend based on their knowledge and ability to match you to what you need quickly.

S. H.

After not playing guitar in nearly 30 years, these guys hooked me up with a great acoustic which I still have some 7 years later. Always love to pop in and get strings, picks etc. My favourite music shop in Glasgow.

N.

Very knowledgeable staff. Good selection of bass guitars. No pressure and great customer service. Would recommend.

G. N.

Excellent service from the fine people at Merchant City Music ; my first purchase from them and certainly not my last!

S. T.

Received my Seagull Merlin today, Fiday, ordered Wednesday evening. Excellent service and a joy to do business with. I'll certainly keep browsing the web site in future.

C. M.

Just discovered this shop. Great assortment, great prices and friendly service. For sure we buy our next guitar here.

C. K.

Great wee guitar shop with a section to test the guitar. I wasn't purchasing a guitar on this occasion simply accompanying friend but with the service he received I would quite easily go here first on my hunt for a new guitar.

M. D.

Great helpful service and advice

D. S.

Great service, good staff communications and my guitar was swiftly received, would buy from again thanks, Andrew

M. M.

Always a positive experience with extremely helpful & knowledgable staff. Prices are competitive and the quality of service is excellent.

H. J.

Love this store! It offers a great range of guitars and accessories. Friendly and supportive team. Great deals!

W. A.

Picked up my new guitar from merchant city music today the guys couldn't do enough for me even carrying it out to my car a fantastic shop with great staff would highly recommend m.c.m to anyone

C. E.

Very friendly and knowledgeable staff. A good range of guitars and accessories available. A pleasure to shop there.

p. H.

Super helpful friendly staff. Spent time helping my son when he was picking a new amp. Also advised on programmes to install to get more out of his amp.

D. S.

Always been a great store with great staff. Had all the items we were after today and great advice with parts and accessories. Cheers guys!

P. S.

Ali went to heroic lengths to procure what in the end was a unicorn :). The guitar itself is great though, as is their customer service.

P.

Great service, purchased a guitar online, asked for it to be setup before despatch and arrived with perfect setup. Very happy.

H. H.

Very friendly and helpful staff no matter how much of a beginner you are. Bought an amp there. Great customer service.

J. D. (.

You could honestly stand in the middle of the shop for an hour, spinning around slowly muttering "Oooo isnt she pretty...oo shes pretty" Bloke who sold me the strings and nu-fangled audio input for the PC was damn helpful too. Only went in for bloody strings too

R. M.

Bought myself a lovely Seagull Acoustic from here last year. Well set up, sounds great but most importantly great price and service!

D. C.

Found these online, made an order, 2 days later strings turned up, correct, undamaged and on time. Very happy. 👍🏼 …

A. B.

Great service and best price for my beautiful telecaster against anyone well done

A. Š.

Great experience, beautiful selection of guitars and amps, staff was very friendly and really helpful. Even got some music suggestions, thank you!

W. J. P.

The staff are really patient, And you don't feel pressured into buying anything, but they will assist you if needed, Also they have a great selection of instruments. Will shop here again.

B. W.

Really knowledgeable guys. Had all the time in the world for us. Very competitive pricing.🤝✅ …

T. R.

Great range of guitars amps. Friendly and helpful staff.

R. 7.

Very friendly staff keen to help and also advise on what instramant is best suited to you also allow you to try before you buy Great

J. T.

Great service and great selection of instruments and gear. Went in with a very specific instrument in mind and once I was disappointed in how it felt to play, the staff helped me find a guitar that suited me and I couldn't be happier. The purchase process was smooth (deposit/finance/pick-up) and I'm now a happy owner of a new guitar. They stock a number of brands (Fender,Ibanez, Reverend, Rickenbacker and more), so you are bound to find something suitable for you. They also offer a sound insulated booth to test out gear but I wasn't able to use it. Overall a great experience and highly recommend

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