Reviews of Double Reed Ltd. (Music Store) in Newport (Gwent).

Double Reed Ltd

46 Reviews

46 Comments

Music store

Musical instrument store

38 Fields Park Rd, Newport NP20 5BB, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Double Reed Ltd, Music store in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Double Reed Ltd

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

Closed

Reviews of Double Reed Ltd

H. R.

I recently had the pleasure of working with Double Reed Ltd to sell a very well loved instrument. They were incredibly efficient in finding the best home for my instrument and I really felt I was in good hands. I was met with a very warm welcome and all throughout the process I was kept fully informed and updated of how things were progressing. I would highly recommend them for any of your double Reed needs, they just made the whole process so easy and manageable.

L. J.

I stopped playing my bassoon 20 years ago but for sentimental reasons kept it tucked away. This year I made the brave decision to sell it but had no idea where to start. I got in touch with Double Reed who were exceptionally helpful. They helped me arrange a courier to send it to them to review and service. Oliver and Martin are a dream team to liaise with. I was filled with the upmost confidence in their knowledge and expertise. I took the decision to sell the bassoon through them on commission. It sold within the month to the exact amount they anticipated. I am thrilled it’s gone to a new loving home to be played like it deserves. I would recommend this business highly and thank them for their help.

S. W.

After many years of not playing my beloved bassoon I decided to sell. I had problems selling it locally so planned a journey to Wales to discuss selling it with Oliver at Double Reed. Communication from the start was brilliant. When I arrived Oliver spent time assessing the bassoon and offered me a price there and then which I accepted but there was no pressure to do this. I felt I was treated in a professional manner and I know my bassoon will end up with someone who will enjoy it as much as I did. That was a really important part for me and I left there with reassurance that my bassoon would eventually end up in good hands. Definetly recommend Double Reed. Many thanks.

B. O.

I have just sold a bassoon through DoubleReed. In the initial phone call, Oliver took me through all the stages and what I needed to do and what would happen. On arrival they gave it a full inspection and recommended the best course of action for the bassoon which was also in my best interest. In this case, it was a full overhaul and that was spot on. Having completed this, they let me know how it had gone, how it was now playing and what would be a fair price for me and the buyer. Because of their knowledge, honesty and integrity, the bassoon sold well and also left me with a good feeling that the new owner had got a wonderful instrument to play. Martin dealt with all the paperwork and finances and the whole process felt completely honest and transparent. Their commission was absolutely reasonable and I would say that when it comes to selling or buying a bassoon I would not use anyone else and take their advice. Their integrity and love of each instrument is their guarantee. Rare that both a seller and a buyer get a good deal. Sincere thanks to you both.

D. C. B.

Fantastic! I couldn't find anywhere during lockdown to fix my bassoon near to where I live. Double Reed could. From the outset the service, contact and help throughout has been brilliant. Martin explained the best way to package my bassoon, arranged pick up and return, seamlessly. Jacob was really helpful keeping me updated and Polly did a complete overhaul and it looks stunning and sounds amazing - I can't thank you enough, in fact, I couldn't believe it was the same bassoon I sent away, it is so good, it is a thing of beauty. I would thoroughly recommend using Double Reed to anyone needing support, advice, service or overhaul of your instrument, what an amazing team. Thank you.

S. A.

Well what a journey! My daughter decided she wanted to take up a second instrument and it was the Bassoon! I knew nothing about them... I could have got one online but it soon became clear that with an instrument like the Bassoon it was not worth the risk. So after looking around I decided to go to the experts. From start to finish, the first phone call to purchasing a lovely Bassoon this week I could not be happier with our decision to go with Double Reed. The whole family travelled to the headquarters... kids and a dog in toe. The time and attention we received was absolutely A1! In fact we’ve called them at least 4 times as the said daughter dropped the top of the cork grease in the u bend!! We were supported over the phone to solve the problem... what great customer service. She has now had her first lesson and has practiced for at least an hour a day.. without even being asked! I think she is in love... Thanks to you all at Double Reed!!

We have just purchased a Adler bassoon through Double Reed. Martin was amazing he took us through all the steps, the bassoon was on trial and arrived promptly. The instrument is excellent and our son loves playing it. The whole process was so smooth and easy and the customer care was exceptional. Thank you Martin at Double Reed I will definitely return to you guys for all our bassoon needs in the future.

P. M.

I recently took my 6000 series Heckel to Double Reed for a complete overhaul. They are a very professional team and their work proved to be outstanding. My bassoon now looks and plays like new. This should be the "Go To" centre for repairs and sales for bassoonists.

C. H.

I bought a second hand bassoon of Double Reed Ltd and I would really recommend. They helped me decided which bassoon was suitable, reassured me that I really wanted to play again, made sure that the bassoon was top condition and were the loveliest of people. The Try Before You Buy scheme was great and really simple. I would 100% recommend to anyone interested in a bassoon!

M. H.

My old bassoon had seen better days and was in desperate need of a major overhaul which required a partial rebuild of the bottom joint and also some serious work on many of the keys. I was surprised and delighted by the transformation of the instrument! It looks and, more importantly, sounds like a new instrument after the work Double Reed has done on it. They really know what they're doing, and I appreciated the advice and suggestions offered while the work was being done. I can strongly recommend this company for any work you're considering having done on your bassoon.

L. S.

I recently bought a secondhand bassoon from Double Reed and have nothing but positive things to say about them. I used the Try Before You Buy service which was great - I was able to choose what day I wanted it delivered and it arrived extremely well-packaged and in pristine condition. The bassoon had been beautifully serviced by the Double Reed team and look brand new. I was able to trial it for a week which was plenty of time to test it out properly. I ended up purchasing it! Martin and the team at Double Reed were extremely friendly, helpful and knowledgeable and the customer service is top notch. Can't recommend them enough!

A. M.

Double Reed just completed the sale on commission of our loved Yamaha 811. Both Martin & Oliver were fantastic to deal with and considering we live in Canada, keeping us informed as to the process and progress was all done remotely and very effectively. They gave the bassoon a once over to ready it for sale in the most professional way and created audio and video for all to hear and see prior to using their Try before you Buy*. Most of all, we are happy that the bassoon found a great new home where it can be well played for years to come. Thank you Oliver. Thank you Martin. All the best! Stay safe during COVID! Anthony

B. R.

Thank you so much to Martin and Oliver at Double Reed for the recent sale on commission of my beloved Adler bassoon. The service was professional, efficient and I really appreciated the close communication from you throughout the process...all this in the midst of a global pandemic. Thank you for offering such a valuable service to the bassoonists of the world...demonstrated in the sale of my bassoon to someone overseas!

J. A.

I had a great purchasing experience with Double Reed. Oliver and Martin were very helpful throughout, both in correspondance before and after, as well as during my visit which was very pleasant. I love my new vintage Püchner - they have done an outstanding job restoring it; it both looks and sounds beautiful and is a breeze to play. I can only fully recommend Double Reed, especially if you're looking to buy a restored vintage instrument.

R. G.

Martin and Oliver made the whole process of buying a bassoon for my son very easy. We actually tried out a variety of bassoons in Newport but then took one home with us for my sons music teacher to give it a whirl. They have helped out with some after service support for us, not the bassoon. His school music teacher and external orchestra sectional lead are all impressed with the instrument and how much better my son sounds. It has been a great experience all round and I would wholeheartedly recommend them for your consideration if you need a previously owned bassoon. Thank you

P. C.

I was quite nervous about selling my much loved bassoon. Not being an expert myself, I wanted to be sure it was sold for a fair price to someone who would really appreciate it. As soon as we met Oliver and discussed it with him, I knew it was in safe hands. It was a pleasure to deal with Oliver, Jacob and Martin. They all explained everything very clearly, and I felt confident at every stage in their knowledge and professionalism in achieving a successful outcome.

K. K.

This Adler bassoon is such an excellent instrument! It is in outstanding condition, it sounds so lovely and the high notes sound very easily. It was a perfect choice for my son. I would like to thank you for making the whole experience of buying our very first bassoon go so smoothly. Please, convey my thanks to the whole DoubleReed team too!

J. H.

Recently received my Heckel 6000 series back after having some work carried out. Am delighted. It was in need of upgrading and the advice I got was excellent. All keys re plated and re padded and silver finger liners fitted, joints re threaded. The bassoon tone is lovely and the intonation is way better. Very pleasant and easy to deal with and expert advice given. Thank you!

R. C.

I entrusted my Adler bassoon to Double Reed, for a varnish repair and a full re-pad service. The repair is perfect and the result of the service exceeded my expectations, making the bassoon much more reliable and even-toned. With their excellent, very personal customer service and expertise, I would highly recommend Double Reed Limited.

F. B.

From the moment I met Oliver I knew I was in safe hands. I handed him my bassoon, which had been a large part of my life for 30 yrs, and knew that through him and his company the best possible outcome would be achieved, and indeed it was. He was able to advise the best approach to selling my instrument using his knowledge of the market to suggest the work that needed to be done to obtain the best possible price and appeal to the widest number of potential buyers. The work done by his team of repairers and restorers was meticulous, not only in addressing conditions caused by normal use of an instrument of that age, but also in adding keys and holes such that it would exemplify the extremely desirable qualities of richness of sound, typical of Heckels of that era, and ease of playing like that of a “modern instrument.” How I would liked to have played it then! I can not recommend Oliver and his associates highly enough, their professionalism, kind and respectful manner, and dedication to and love of the instruments that they work with, made every interaction I had with them a complete pleasure.

A. H.

I procrastinated for months before entrusting my 110 year old bassoon to anyone because it seems to have had quite a hard life and is consequently of a delicate constitution. But after seeing the videos on Double Reed's website where they worked on similar instruments with astonishing looking results, it was duly sent off to Newport for some remedial key work and a general overhaul. It's just come back, and removing the bubble wrap was a genuinely moving experience: it now looks and plays as beautifully as it has always sounded. I have no hesitation in recommending Double Reed and am actually looking forward to the next time that my bassoon needs a service so that I can ask them to work their magic again. Thank you!

K. B.

Really excellent advice on preparation for selling, and a good price obtained for my much loved Schreiber 5071 bassoon. I would recommend Double Reed Ltd without reservation if you are thinking of buying/selling a bassoon. Top class specialist service, in my opinion.

E. S.

I recently got my bassoon serviced with Double reed ltd, the quality of the work was excellent. The instrument felt completely refreshed and back to its best.

J. V. d. C.

Purchase of a Bassoon. The equipment arrived in Portugal in perfect conditions. The equipment is perfect and in a great state of preservation. It was, in the opinion of my daughter's teacher, a great purchase. We're very pleased. This company has had exemplary behaviour. They were very kind and attentive. They clarified all doubts and the purchase was made in one week. They are a very professional, competent and trustworthy company. I can assure you that all matters relating to my daughter's bassoon will be treated with Double Reed LTD. I am very happy and thankful for all the help and support that have provided me.

D. G.

Double Reed went out of their way to be really helpful while I chose a bassoon, which I love. One screw fell out shortly after I bought it, and they replaced it without a quibble. So altogether, an excellent service. I know 2 other bassoonists who are equally pleased with their purchases.

M. B.

A big thank you from myself to all the staff at Double Reed Ltd is due. Oliver Martin and Jason oversaw and completed the restoration of two historical instruments for me to such an exceptionally standard and I am very grateful for such attention to detail. They truly are ' Master Craftsman Restorers' of bassoons. They have also made the selling process very smooth for me. Thank you all once again.

S. K.

Just got my old 1960's Schreiber Bassoon back from DoulbleReed after a Major refurb which included work on the leaky bore, some additional keyword, and metal finger holes liners. I’ve been playing on it for a couple of days since its return and what a transformation. The quality of workmanship is incredible, it sounds amazing and feels and responds like a new instrument. I can’t express how pleased I am. Thank you all so much for your amazing professional service, it has been a pleasure. I can't recommend DoulbleReed enough. Steve Kingham

B. P.

I feel so lucky to have stumbled across this company online. I have been looking to buy a Puchner to upgrade from my outgrown student bassoon for some time. By chance I spotted their listings shortly before a work trip to Newport which is a 300 mile round trip from home. Oliver is very knowledgable and left me for as long as I needed to try out the bassoon. He gave me a whole range to try out which was really useful context. I walked out overjoyed with a lovely Puchner at what was a very reasonable price. I’d recommend to anyone thinking of making the trip - it’s worth it! Thank you Oliver and Martin.

J. M.

Just received my new Vinzenz Puchner bassoon - delivered to France - no issues at all. Doublereed have done a wonderful job restoring this instrument which sounds (and looks) just beautiful and is a pleasure to play. They are very professional and friendly, and I sure am glad I stopped by while on holiday in Wales!

L. G.

I’m a student at RWCMD and I recently took my bassoon for a full service with Double Reed and I’m extremely pleased with the results. The service was done in just a week and my bassoon is playing beautifully. Excellent customer service and a good price too

G. B.

Thank you Oliver, for a very enjoyable afternoon. It was nice to be able to 'road-test' three lovely bassoons before making my final, happy choice. I think it will be years now before I think about replacing my beautiful Monnig, but if and when I do, yours will be the first number I call. Poop-poop! Glenn

c. h.

The repair/servicing team at Double Reed stepped in last week at short notice to sort out my bassoon which had gone into a decline before an exam, and it is now so much better. An excellent service, thankyou!

R. C.

A huge thanks to Oliver and Martin for the interest, help and advice. The bassoon is, frankly, amazing and every time It feels a privilege to play. Lookin forward to its first orchestral outing!

A. A.

I bought and sold my bassoon through Double Reed; on both occasions I was given timely, friendly guidance, and the whole process was very very easy and stress-free

A. h.

Brilliant friendly staff and down to earth and sold my instrument there and would highly recommend them to anyone

R. M.

Amazing service and customer care. Incredibly professional and trustworthy. Very happy with the second hand bassoon we purchased. A very reliable company with friendly staff.