Reviews of Optical Express Laser Eye Surgery & Opticians: Belfast. (Optician) in Belfast (County Antrim).
Optical Express Laser Eye Surgery & Opticians: Belfast
4th Floor, 32-36, The Vantage, Great Victoria St, Belfast BT2 7BA, United Kingdom
Description
Information of Optical Express Laser Eye Surgery & Opticians: Belfast, Optician in Belfast (County Antrim)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Optical Express Laser Eye Surgery & Opticians: Belfast
Sunday
Closed
Monday
9AM–5:30PM
Tuesday
9AM–5:30PM
Wednesday
9AM–5:30PM
Thursday
9AM–5:30PM
Friday
9AM–5:30PM
Saturday
9AM–5:30PM
Popular times
Reviews of Optical Express Laser Eye Surgery & Opticians: Belfast
K. C.
Great service at Optical Express. All the staff that dealt with me were very pleasant and professional (too many to name). Each process was smooth from initial consultation, to the surgery day to follow up appointments. The price may seem a lot but after research it was similar across most practices offering the service. So Thank you to the team at optical express I’m very happy with my new vision.
C. G.
I needed cataract surgery but the nhs were in no hurry so decided to go private. After looking into my options I decided optical express were the best. I went to Belfast clinic for all my eye tests. I was amazed at their technology, professionalism, patience and kindness. I was booked into their clinic in Dublin and had my surgery on both eyes 5 days ago. Again I was treat with respect and kindness. Their aftercare is excellent. Best thing of all is my vision is perfect. Thank you Optical Express.
N. M.
100% would recommend for anyone looking laser eye surgery. Jenny was so helpful and answered all questions during consultation and post after care. Surgery team were great with making the surgery relaxed and easy to get through. The difference in my eye sight almost 24 hours later is amazing!
N. P.
I had my surgery nearly a week ago now and I am so happy I went through with it, i was a bit apprehensive about it, as it's my eyes but after my initial consultation all my fears were gone. The staff and care are so excellent and accommodating, i cannot praise them enough. There happened to be a flood on the day of my surgery and the clinic called to tell me they are doing everything they can to get it back up and running. By the time i got to belfast ( I came from Dublin ) the clinic was back to normal, you wouldn't have known that just a few hours ago the place was up to your knees in water. The surgery itself is very short and painless, and I could see within a few hours. Your a bit sore for about 4/5 hours and light sensitive.
C. B.
All staff were so lovely and helpful, have my laser eye surgery booked for later this year and especially Jenny was so reassuring and welcoming to any questions or queries that i had! I would highly recommend Optical Express
R. W.
Optical express from the start of enquiries of lens exchange we’re very professional. All the staff were fantastic. Dr Dipak Parmer explained each part of the procedure as he was going along. Kartik, Donna, Mary, Jonny, Cherry, Clare and all staff were very good in looking after you 100%. It has only been 5 days since my surgery and I can see a lot better already. Brilliant experience the whole way through. Thank you all,👍😎
M. M.
Had cateract surgery on both eyes 2 days ago in the new clinic in belfast. From consultation, through surgery, to post op i recieved exceptional care throughout. A big thank you to Rob Donna and all the team. I would highly recomend them .
S. D.
Had my eyes done on thursday and wow the difference already is brilliant even the next day. Theres a bit of a wait before the surgery so i suggest bring a pillow and snacks lol honestly tho the staff are just brilliant so friendly and reassuring the surgent himself is very nice he made me feel at ease and the surgery itself thankfully u do not feel a single thing theres a few hours after your eyes are sore but so worth it. Already able to drive without glasses the day after woohoo
G. B.
Excellent consultation today, Stacey was very professional and helpful, and was able to answer all my questions and allay a lot of my trepidation about having lens replacement surgery
K. R.
I had my free laser eye surgery consultation with optical express in Belfast. The team were really friendly and professional and explained clearly all about the surgery, my options and answered all my questions.
D. F.
Had surgery with optical express in belfast. The staff were brilliant especially Jenny and Fiona and my vision is fantastic.
C. L.
The staff were all very friendly and helpful. I was quite nervous and they helped to keep me at ease. Great experience and very worth it.
R. R.
Been going to optical express for a year now had lens replacement in dublin and appointments in Belfast to. And have to say I have never meet such nicer staff ever . Polite chatty and make you feel at ease. 100% 5 ***** place and staff . Thankyou x
H. L.
As a customer for many years I have received a very good service. A recent request for an eye test was arranged within a matter of days. The staff I find very friendly and helpful. Every stage of the process is explained and carried out efficiency. Advice when selecting new frames was much appreciated. I can certainly recommend Optical Express when choosing a provider.
G. K.
My experience at optical express, I couldn't but praise them highly enough, From the first meeting to the surgery the after care I couldn't give them enough star Ratings, what I will say is you, whoever you may be need to want to have the procedure done, what I mean is, that you need to be In that frame of mind I'm doing this and it will happen for you, I don't need glasses anymore, my eyes are better than 20/20 which is perfect vision. I hope this will help you whoever you may be at least give them a call and they will tell you if you are suitable to have the procedure done it is normally free, all I can say now is good luck and make that call, I'm glad I did and I would do it again, but sure there is no need
Gerald
M. M. c.
As soon I walked in I was meet by a lovely lady called Jenny she took great care off me and was really friendly and welcoming she went though questions with me and answer all my questions,, she then took me and done all tests needed to be done and made me so relaxed and we had a laugh as well lol ,,,, then I was brought down stairs to see Maeve who was also very welcoming and friendly she went thought all my options what I could have done and how the eye surgery would be done she couldn’t have been more helpful,,, I would recommend them to anyone definitely a 5* star for me ,,,, thank u Jenny and Maeve ❤️
C. F.
I felt really welcome at optical express as there was a great friendly atmosphere, and I was put to ease with any of my queries being answered straight away. The whole team was amazing and I would especially like to thank Danielle for her professionalism and her helpfulness on the day of the surgery. I Will definitely be recommending optical express for laser eye treatment to friends and family.
O. M.
Great experience from start to finish with the Donegall Place store. Donna who I dealt with was excellent and very informative on the process. The practise were in contact frequently between time of consultation and surgery. The procedure itself took less than 10 mins and is totally pain free. My vision is perfect a mere day later
C. C.
Just had my surgery two days ago on Sunday. I really can't speak highly enough of the staff who were welcoming, friendly, reassuring and informative from the moment I walked in for my consult. Special thanks to Stacey who took care of the scans at my initial consultation, you were an absolute pleasure to deal with, it felt like chatting with an old friend. The procedure was explained perfectly, the financial options laid out very clearly with a breadth to suit many different circumstances and I was so happy to be able to proceed. I was in the clinic on the day of my procedure for less than two hours. The surgeon, Danny, was lovely and put me at ease right away, I'm naturally laid back anyway but I can imagine for those that aren't that way inclined, he would do wonders for your nerves. The procedure was quick, painless and before I knew it, I was sat in the room next door having my aftercare explained with great clarity. I'm now two days post-procedure and my vision is incredible, better than 20/20 with some dryness left over which is to be expected and nothing that can't be managed with the effective aftercare and drops provided to me. If you're thinking about it, DO IT! It's already the best thing I have ever done. Having worn glasses/lenses for sixteen years, I no longer have to think about them and I'll be able to enjoy my wedding day glasses/lenses free. Thanks to all the team at Optical Express Belfast. You're a joy!!!
A. P. D.
I got my lasik treatment last week and I still cant get used with being able to see without glasses or contact lenses. Special thanks to Jenny, she is such a nice and warm person. Shes been very patient with me from the beginning. I will recommend OE to everyone I know!
D. K.
I would encourage anyone who is compatible for the surgery to pursue it. The staff are very informative and supportive. The surgery itself was quick and painless. The aftercare treatment was effective. My quality of life has drastically improved with my excellent vision. I completely recommend !!!
C. K.
A greatly organised, caring and helpful team. Great information given with every and any concerns that I had. The consultation day was smooth and easy with every thing being told in simple terms. The procedure day and the actual procedure was easy, painless and the team were more than helpful. The after care appointments the day after and the month after were smooth, easy and the staff were obviously caring about how my eyes were recovering and if I had any issues.
l. d.
amazing service at optical express, consultation was so informative from the get go! had been to previous laser eye surgeon consultation with a bad experience however fiona totally turned it around for me and put me at ease. special mention of jenny, she wss phenomenal from our phonecall to consultation! such a friendly, knowledgeable person! appreciate the referral code also! will highly recommend and can not wait for my upcoming surgery!
H. A.
I fully recommend Optical Express. The Belfast branch is just brilliant. I had such a lovely experience with Jenny and Mary. I had laser surgery in 2016 with them, and when I came back with some concerns and issues, they made me feel very comfortable and took me seriously. It was lovely picking out new frames with Jenny and she gave her honest opinion on what did and did not suit me.
O. C.
Always great customer service when we come here. One staff member Jenny in particular is fantastic and remembered myself and my partner as customers of a branch that closed recently that she also worked at. She is very friendly and patient while we're choosing what style of glasses to go for, offering advice about what suits. Wouldn't go anywhere else to get my glasses!
R. N.
Extremely friendly and welcoming staff. I came in for an eye test and to get assistance in getting recertified to fly by the Civil Aviation Authority (CAA) following LASER eye surgery. All the Optical Express staff were very helpful and gave me all the information I needed to know to get back in the air. A 5 star service.
C. P.
If you are considering a consultation for lazer eye surgery, optical express in Donegal Place is 100% the place to go. Their customer service and care was second to none. From the initial phone call with Jenny letting me know exactly what will happen on the day, to Donna meeting me at the door with a smile and taking my details and sharing. The girls were super friendly and professional and very informative. Jenny started my eye tests and let me know exactly what each was for. Mary then took over and was very friendly and professional while completing the more indepth exams.While I didn't get the go ahead for the surgery we have a plan in place that will allow me to get the surgery soon. Thanks for the wonderful service during my consultation. Ciara.
S. G.
I am absolutely amaze with the results from my eye surgery. The staff in Belfast and Dublin couldn't do enough for me, they made me feel so comfortable and answer all my questions I needed to know. They were so attentive in my after plan appointment and reassuring me all will be well. Its good to know they are at the other end of the phone if I have concerns from my surgery. Thank you xx
R. W.
I couldn’t have asked for a better experience for my LASIK surgery. I was extremely nervous about the process but Donna put my nerves completely at ease. Dannielle was particularly helpful on the day of surgery, I felt like she was one of my good friends. The whole team is brilliant and I’d definitely recommend them if you are considering laser eye surgery.
B. E.
I've just been to Optical express in Donegall place ,Belfast and felt the need to share my experience. From the moment I arrived I was made to feel welcome but also safe, being offered sanitiser and a temperature check.
My eye examination was professional from beginning to end and at no time did I feel pressurised into purchasing my glasses from them( although I did)
I would definitely recommend .
S. M.
Superb customer service at optical Express Belfast. Mary was very helpful in explaining changes in my prescription and how best to look after my sight and Jenny was friendly but professional in laying out my options and doing all she could to help me get what I needed. Nothing was too much trouble. First class all round.
r. k.
Optical Express was the perfect place to get my eye test done and new glasses ordered! The staff were so friendly and helpful, from Mary helping me through all the eye tests and Jenny helping me pick which glasses to get. Such friendly staff, really happy with my visit!
L. T.
I recently had laser eye surgery in the Belfast Branch of Optical Express.
From start to finish the staff were friendly and very welcoming.
On the day of the surgery I was very anxious, though my surgeon went through the procedure before hand and gave me the opportunity to ask any questions that were worrying me. The team were so comforting and reassuring throughout and the aftercare provided made my recovery quick and easy.
Less than 24hrs after surgery I had 20/20 vision and no longer require glasses!
Great service and fabulous team!
Thanks for a life changing experience.
E. A.
I couldn't recommend using the services offered in this store more. Every single member of staff made me feel so welcome and provided superb help and advice. My eye check with the wonderful Fiona was so thorough, holistic and informative. It was such a pleasant experience to see everyone's smiling faces during the pandemic. It made my day
C. C.
Easily the best choice I have ever made to have laser eye surgery. I had put it off for so many years through not fully understanding the process and a little bit of fear! The team in the Belfast store were just great. Made to feel at ease and gave me all the information I needed and reassured me about the process even when I didn't ask, which was great. The whole process was seamless, the surgery was not overly invasive and I had perfect in approx 2-3 hours afterwards. If I needed it again, I would definitely do it! Highly recommended.
M. K.
I couldn't recommend Optical Express enough for laser eye surgery, I was extremely nervous about getting it done and it's the best decision I've ever made! All the staff were very helpful and made me feel at ease. Special thanks to Donna who looked after everything for me!
I opted for iDesign LASIK Surgery and it's such a straightforward and quick procedure. I could see perfectly clear the following day and got 20/20+ vision. The healing process is also very quick. I'm sorry I didn't have it done long ago.
Anyone thinking of getting it, dont delay! 🤩🙃
J.
I was quite nervous to get laser eye surgery in case it didn’t work or if anything sinister happened. I got my surgery on October 17th and haven’t looked back! My eyesight is better than 20/20 vision according to the opticians who are also really welcoming and friendly. The staff will make you feel welcome and are very supportive and don’t rush you or pressure you into making any decisions. My eyesight prior to surgery was awful (prescription was -5 on both eyes) and now it’s unreal. I would definitely recommend it to anyone who is on the fence on doing it or not :)
a. c.
Called into the Belfast store today to see if someone could fix the side of my glasses. Was greeted by Jenny who was very pleasant, she had my glasses fixed in no time at all. Would highly recommend, very friendly and efficient service. Absolute delight to deal with.
M. B.
This was such a big decision as I was so nervous about the whole thing, I was not disappointed at all. The process was so laid back yet professional with me aware at every stage (no matter how big or small) what was happening. The team where the reason for this, the girls with me explained everything and worked well with me and have genuine care for their patients. The procedure itself was scary, but I had no need to be scared, not one bit of pain felt and it was quick. I followed the advice and went home to sleep for a while with the lovely googles given (surprisingly comfortable) and used my drops. I had a minor hiccup where my eyelid became inflamed but the aftercare cannot be faulted and my vision is better than 2020... I didn't expect this good. I'm amazed by simple things I didn't notice before. Highly recommend this team in Belfast, Thank you 😊
Z. S.
Had my surgery done at the Belfast clinic and I wish I’d done it sooner! Having been very short sighted (-8!) it was life changing for me and everyone in the Belfast clinic were so nice and reassuring. It was exactly as they said I would be able to see the line below 20/20 on the vision chart...I still can’t believe it!
Thanks so much to all at the Belfast clinic!
E. C.
Just been for a consultation recently and I’m delighted to be found suitable for Lens surgery!
I can not fault anything from this store, from entering until I left.
On arrival I was given a menu to pick some teas and coffees etc from, I had a great chat with Christine as she helped fill in my questionnaire.
I was then escorted upstairs by Stacey who took me through all of my scans and explained the different procedures expertly and answered any questions I had. Mary found me suitable for treatment and put my mind at ease with any queries I had about the procedure. All such a lovely team!
I cannot wait to have my treatment done in March!
n.
Jenny was super helpful and kind. As well, as a student, I was looking for discounts and she immediately let me know about the deals and offers available so I didn't feel like I was breaking the bank. The eye exam was quick and efficient and I got help finding glasses similar to the glasses I had lost. She was fantastic. More importantly, I got a pair of glasses and sunglasses for a decent price, so I'm thrilled.
J. S.
Had the most amazing experience with optical express in Belfast having had laser eye surgery yesterday. The staff and surgeon were fantastic and made me feel so relaxed. The procedure itself literally took no more than 10 mins, no pain and everything explained clearly. Had my 24hour check up this morning and I have better than 20/20 vision. I would highly recommend this to anyone who is fed up with their glasses or contact lenses like I was. It works out cheaper in the long run too. Thank u to everyone in donegall place 😊
J. O.
Called in to OpticalExpress today at donegal place in Belfast as was seen straight away by a girl called Jenny. She was very nice very friendly and very helpful and talked me through everything I needed to know about my eye test. Eye exam was very thorough and didn't take to long at all, and again Jenny was very helpful with helping me pick out my glasses.
d. g.
Far less to worry about than I'd thought, very little discomfort for about 15 minutes treatment, ended up with better than 20/20 as I score 20/15. Thank goodness to be rid of glasses and the only ones I need to wear are sunglasses.
L. T.
Had a cateract nearly blind in 1 eye the staff were amazing very informative from start to finish Dublin clinic were very good helpful aftercare in Belfast is just as good got my surgery done in 2 weeks my eyesight is brilliant now well done belfast
M. H.
We ordered glasses for reading, the team was very friendly, especially Jenny as she is very knowledgeable and keen to advice us.
Also the eye test seems to be very advanced.
In summary, great service and we received the appropriate glasses before the expected date.
Regard,
B. B.
I went to Optical express for a free consultation and didn't really think anything would come of it. I never imagined I would be in a position to get laser eye surgery for a number of reasons. On my first day I was greeted by Jenny who took me through the inital part of the consultation and I met a lot of the other people who worked there, including Stacey who brought me through the eye tests/Scans, Marry P who was my Refractive Optometrist, and Donna who I could call up anytime I needed. So many more people who I cannot remember names but they were all friendly and welcoming. We booked my date for laser eye surgery and between the consultation and surgery I had been in contact with them a few times to ensure all was well. The surgery itself was explained well in the information pack I received during my consultation and I got to meet my surgeon, Mr Waseem A, who was very professional and friendly, and ask anything I wanted. The surgery itself involved a few people, all who were warm and welcoming and excited for me to be able to see without glasses. After the first eye it was a little daunting because its such a strange experience (it didnt hurt at all). The people in the theatre could tell I was a little overwhelmed and paused to have a chat to see if they could help. The lady who spoke to me was kind and helped put my mind at rest and the surgeon also was reassuring me. Now I've just had laser eye surgery and a follow up appointment to check all is good and I have 20/20 vision not even 24 hours after my surgery. I cannot thank their team enough, amazing customer service and well worth every penny. Thank you :D
Edit: April 2021
Over a year on and I still have 20/20 vision. The aftercare from the team was amazing.
Cannot rate it high enough!
M. T.
I wish I had done this years ago. Optical Express have been friendly, helpful and the perfect place to get this done. Talk you through everything and give you full confidence in what they are doing. They have been very good with follow ups and check ups after too. Highly recommend 👌 👍
a. C.
The whole team are always professional, friendly and welcoming. They have a great range of frames etc and provide all the information you need to make an informed decision! Thanks guys from both me and my sister!
F. B.
Called into this store on impulse one day and the assistant Jenny was brilliant at picking frames that suited my face. Later I went back and ordered my new glasses plus free pair of OE frames. Very happy with the service and friendly efficiency of the staff.
N. S.
After going to 4 other opticians to try and find the right pair of glasses, I tried Optical Express. A store I had not thought of before. However the service was fantastic and I felt like the team properly cared to help me find a pair of glasses i would feel comfortable with. A big shout out to Jenny who gave me the most amazing customer service. She spent a long time with me ( I am an awkward customer) to ensure I got the right pair. She’s a star.
N. W.
After my Mom sending me a link to my mobile, I applied for a free consultation for laser eye surgery with Optical Express. The staff were very friendly and helpful. After a number of eye tests, I was pleased to hear I was eligible for lasik which is a type of laser eye surgery that takes you less time to recover from.
I wanted to get the surgery done about March but Jenny was persuading me to get it done sooner. I was reluctant to put down a deposit especially early in December coming up to Christmas but I did pay a deposit & the time December 28th came around my surgery was completed. One of the aftercare appointments, I was not to happy about because I was a minute or two late coming from work, my mother was contacted. I then came in and a comment was made that I was back at work too soon. Before I agreed to get the eye surgery done, Jenny told me that I could go into work next day as I said I was unable to get time off during short notice. Hence the reason I initially wanted the surgery in March so I could book time off work and be more prepared for recovery.
I am v glad that I had the surgery done as now I have better than 20/20 vision. It is the best thing I done for myself. However, I would of liked to have been more prepared & informed with regards to recovery time.
L. P.
I went to OE to get new glasses. They were able to use a prescription I had done in my country, which was very handy, and Jenny was lovely. I am not giving 5 stars only because there was an issue with the first version of the glasses that should have been flagged and solved by the lab right away, but the customer service is on point! Recommended.
R. M.
“I just wanted to share a quick review and let everyone know that the people in Optical Express done a great job. I’m glad I picked here for my surgery, due to the comfort and expertise that was displayed by the members of staff there: especially Thomas who led me through most of my consultation and then Christine the manager who finalised everything for me.
My vision is amazing, and it is due to the work of people in the Optical Express store who pushed me to change my life for the better.
Thanks, guys!”
J. W.
Had a great experience at the Belfast store! The staff made me feel very comfortable espically Rose & Anthony! Jonathon Carr my surgeon was also amazing, really knew his stuff! The staff made me feel at ease the whole time! Could not recommend getting laser eye surgery enough i noticed results straight away!
R. T.
Staff were really friendly - particularly Jenny and Fiona. Got a good deal on new lenses and a pair of prescription sunglasses. Great service.
S. A.
Staff at the three locations I've been to ( Belfast, Glasgow, Dublin) were friendly and welcoming and made me feel relaxed before the procedures .I would definitely recommend Optical express for laser eye surgery or lense replacement or even if you would just prefer glasses .
S. B.
Walked in off the street to enquire about Laser Eye surgery and within 2 minutes had been seated and tested to make sure I was eligible. After a short wait I had some more quick tests done and within 45 minutes had my consultation with the surgeon booked and the surgery itself. Staff went into great detail over why i was recommended one type of surgery over another, and made me feel at ease in being able to answer all my questions. All staff very friendly, Christine in particular even offering tea/coffee despite the appointment being a drop in. Cant recommend highly enough!
K. M.
Staff were very friendly and reassuring. Give me loads of details of how the procedure would work and definitely helped me make my decision to go ahead. Wish I'd of done it years ago. It has really improved my life!
Z. T.
Extremely professional staff and services. I requested here for laser surgery initial assessment and it was FREE. Dropped in at the day of appointment and found out everything was aligned for my detailed checkup before my arrival. Lovely sitting area with chocolates for my kids, what else a visitor can ask for. All the staff is highly skilled and the equipment is latest & properly maintained. 5 Star wont do justice, highly recommending to all planning Laser Eye Surgery. Special thanks to Stacy for great hospitality & explaining the procedure in detail.
Wow factor: Detailed eye inspection report was handed over as colored printout, also soft-copy was shared through email.
R. S.
Recently had Laser Eye Surgery in Belfast, all of the staff were absolutely amazing. Tracey, Mary and Fiona helped me a lot and they did a great job to fulfil my needs. It felt like I was the only costumer they had because the service they gave. The surgeon was Waseem Aziz, and he was amazing from start to finish, he made sure everything was perfect. I would definitely recommend anyone to use Optical Express.
K. M.
Optical express wow! Where do I start? starting with reception excellent service and inviting, ophthalmic testing all very friendly and efficient would I use them again, of course and recommend them wholeheartedly.
J. J.
Very helpful and cannot do enough to help.
My appointment was on the 29Th November 2019.
Pity I cannot say the same was told my glasses would be ready in 10 days.
It is now the 23rd December2019 and I am still waiting on a phone call. Come on Optical Express. Is this good service?
John
S. C.
After 20 years of glasses and contact lenses I finally had LVC surgery in September and I can’t recommend enough! Better than 20/20 vision since 24 hours post op! :) Special thanks to Christine and Anthony for making my journey do able and for fantastic customer service from start to finish!
M. K.
Great service, would highly recommend! After using other opticians in Belfast and struggling to find a frame that really suited me, I finally found the perfect glasses with Jenny’s help. Thanks so much Jenny for all your help and advice!
C. E.
It's always great coming in here for my eyes check and won't hesitate in recommending anyone who's looking for a quality eye care check to pop in and experience one of the highest quality in eye care.
The staff are all amazing. Fionnvala Rose who attended to me today is always an amazing person with a great personality.
Best wishes and regards.
Christian Eneh (Customer).
B. B.
Anthony and Rose were just great today. Dealt with my tricky prism prescription and forgave me for leaving eye test so long (and moving my head). Very nice professional environment, would recommend, David C.
Update:April 2019, Catherine was wonderful, professional and attentive All of the team were great as well strongly recommended David C.
G. B.
I gave this opticians a bad report in the past. After my experience in Connswater but I was in a bad state mentally at that time. I also had an issue with a last minute booking in the past on the city centre branch a few months back. But I gave them a second chance today. I got the same optician, Fionnuala I misjudged her the first time, but she is actually lovely. The optical technician was also very helpful. I was also asked about considering laser or contact lenses. Explained my trauma with contact lenses in the past etc. I felt glasses are an attractive accessory the optician agreed. I just feel more time was spent with me today better and store much bigger to browse glasses etc.
G. B.
I had my Laser Eye Surgery and was really impressed on the process and result. The staff were all very welcoming. The surgeon Waseem Aziz was really good and made sure everything was alright. I really thank Rosevie from Belfast Branch for talking me into it and educating me about the surgery.
B. L.
Good - Staff were lovely and very helpful. Took well over 90 mins to do all tests but very good. Not so good - I had to do questionnaire which included doctors and opticians name, nos and addresses so would have saved time if I was aware of this beforehand as I would have been ready. Also was asked then to pay £395 deposit to book apt date which I also wasn't aware off beforehand.
K. P.
Very nice staff, especially Fionnuala, Rose. She was very helpful during the whole process of my appointment, helping me with whatever I needed and answering questions I had.
The whole process of my appointment was also very fast, I was immediately seen to by someone and started my eye test as soon as I walked into the door.
E. D.
Had my final check after lens replacement surgery a year ago and it was one of the best decisions I ever made. Optical express were excellent from start to finish. Apart from being very professional staff were lovely people
S. J.
Would highly recommend both Belfast and Glasgow. The staff are very friendly.
Everything was explained in great detail and very reassuring. 10 days ago I got multivocal lens replacement in both eyes and now have 20/20+ sight.. to say im delighted is an understatement. Thanks guys for everything
A. S.
Had laser eye surgery done here and it has been brilliant. Special thanks must go to Shannon and Anthony who looked after me from start to finish. The surgeon and his team were also excellent. Could not recommend optical express enough.
J.
My visit to Optical Express on Royal Avenue, Belfast on Saturday 26 August was a pleasant experience, much better than my previous visit, not that it was poor in any way but in comparison I thought the staff on Saturday were not only polite and courteous but also gave a lot of time and patience to help me consider and make the right choices for me. As I have not been wearing glasses long, it is very important to be reassured that the type, fit and style is selected with personal interest and professionally. That's why I would like to credit those staff who helped me select the right ones and, in particular Rosevie. Well pleased
M. E.
Very friendly, service was wonderful. Mary was fantastic, seen Jenny a few times and she has been great each visit as were the rest of the staff. Very professional. Would recommend. Made to feel at ease and welcome
M. K.
Hi I visited today and had a great experience throughout . Jenny introduced herself and then walked me through the process. The optometrist explained everything to me , and then Jenny helped me pick my new glasses ,brilliant range but best off all the prices, I left delighted after discovering what a bargain it was . Best experience after over 45 years off wearing glasses Thank you so much xxx michelle
R. D.
Brilliant servics from the Belfast clinic. The sugery team was excellent on the day and put my mind to rest before the sugery. My advisor Shannon was also excellent throughout and answered any questions and talked me through everything, and even managed to get me treated within two weeks from my first appointment. Excellent service from start to finish!
K. B.
I could not recommend laser eye surgery enough, it has been an incredible experience! I talked myself out of it for years, being so apprehensive and nervous about the whole procedure, but i had no need too! Everything was so well explained and discussed, and I was put at ease with any questions I had by Optical Express! My Surgeon, Jonathan Carr, I could not speaker higher of, he definitely made the experience that must easier for me! A man who clearly knows what he is doing, a warm and friendly people person, who made the experience that little bit more relaxing! Could not have been more amazed at the final results, and how quickly i got them! One of the best decisions I have ever made!!
C. M.
A week after both of my eye lenses replacement surgery, through the Belfast store, and I am thrilled with the outcome. It’s like winding the clock back 40 years to before I needed to where glasses which were at +6.25 dioptres, a relatively strong prescription. The Staff, Nurses, Optometrist and Surgeon are and have been most though and professional in their assessment and delivery of my eye care. The procedure took less than 15 min per eye and was less dramatic than going to the dentist, with minimal discomfort afterwards. I now see better than 20/20, a truly life changing experience.
s.
The Staff and the Clinic are excellent. They are patient and meticulous in their service and explanation. I pay particular tribute to Christine McMurray who spent over an hour providing a thorough explanation of all the excellent finance options.
J. M.
The lense fell out of my glasses while we were on holiday in Belfast. I went into Optical Express and Elyssa very kindly tightened the screw on the glasses frame. She was so pleasant and helpful and I would not hesitate to recommend Optical Express. thank you.
W. F.
Very helpful staff and great service, I asked for help with my broken sunglasses The staff member Jenny was very helpful and fixed them for me on the spot and had them shinning like new again.
a. m.
I had lesser eye surgery here about a month ago the care provided before durn and after was excellent nothing was a problem. Mary who I dealt with for my consultation and again for my aftercare appoiments is very helpful and friendly and really put me at eas through the whole process. And also cheri who I dealt with initially again was so helpful and friendly and keep me right made sure everything was sorted for me leading up to the surgery. Excellent all round and haven't look back since highly recommended
B.
Last used Optical Express when I resided back in Scotland. Today Saturday 20th January I decided to get the 06:38am train to Belfast Great Victoria Street, and toddle along to 32 Donegall Place Optical Express Venue. Had no pre-arranged appointment, but was made very welcome, By Staff Member Elyssa, and her Manager, who after a few moments, managed to fit me in for a complete eye examination, Given by a very experienced Optometrist, who said fitting me in wasn't a bother. A large bright inviting branch. Far better than other's like Specsavers, Derry, which is a pokey hole of a place, a nightmare the last time I visited Specsavers. I knew from previous experience Optical Express were the better option. Hence the reason I made the long return journey down to Belfast from the North West. Once my Optometrists had completed his assessment, It was merely a matter to select suitable frames, and I had Elyssa measure me up for frame suitability. I am told My new Spectacles could be ready within 7 - 10 days, which is really good. Overall. I can honestly recommend Optical Express, Belfast. Great Staff Attitude, supported by a lovely lady manager, who made everything possible, despite my turning up unannounced today. Thank you to everyone concerned. Maybe Next Time I will have that coffee after-all!
Returned to Optical Express 32 Donegal Pl, Belfast. On Friday 25th January 2019. Anna the former manager moved back to London. Optical Express no longer do coffee for customers, who travel long distances. Had I known this beforehand Instead of turning up 40 minutes early. I could've went to a coffee shop and had a decent cup of coffee. Before spending 2 hours in Optical Express. The Optometrist Catherine stood out as did Jenny. Both friendly and helpful. But I felt this shop has lost The Sparkle that Manageress Anna injected into the place. I left Londonderry at 12:30pm arrived for appointment at 15:40pm It was 17:30pm before I was able to leave this shop. Arrived back in Derry Londonderry Railway Station at 20:30pm So quite a long drawn out day, On arrival for my appointment A young male sales rep was more interested to learn why I travelled so far to Optical Express. Had he paid attention to Optical Express branch locations, he would have known there are no Optical Express branches outside of Belfast. When my glasses, are ready in 14 days time. Methinks Ah'll have my new glasses sent via post. I can't go through such a long journey again. When my next eye test is due in 12 months time. I will look again for a Optometrist within 30 minutes of my home address. But it won't be Specsavers in Derry. I refuse to go back to poor eye testing. A Shame so much has changed at Optical Express Donegal Place Shop. In my case it is quite wasteful buying add ons or expensive frames. Until my cataract is dealt with. I had to ask for a paper copy of my prescription. This should automatically be provided as the law states a copy of the new prescription must be provided. That way, should I lose my glasses I can simply order a replacement pair online for a reasonable fee.
J. D.
Very satisfied costumer here, the staff are very attentive and attended to their client in professional manner in particular Rosvie Stewart who assisted, i should say that she made my visit a good one! Got my glasses on time and will definitely recommend to get your eyes tested wth optical express Belfast.
R. S.
Really happy with the service, jenny looked after me well as the optom did also explaining each stage of the procedure, would recommend optical Express to anyone who is looking an optician
D. V.
Came in with my broken sunglasses & had a new frame within 10 minutes for £10 because I had a care plan! I was expecting them to have to be sent away & to cost a fortune so am absolutely delighted with the service!
Thanks Jenny Sloan 😀
B. M.
Had mono replacement 2 weeks ago not as good as I thought. Have been told it will get better in the next few weeks will let you know it's 6 month since I had my replacement done all is good. Was told like would have 20 20 vision which I do not have
C. M.
Really great service today at Optical Express! A lovely girl checked me in (sorry I can’t remember her name) and Anthony who checked my eyes was extremely nice and very thorough. Really friendly staff. Highly recommend!
C. C.
Switched on my computer at work this morning, took one look at the screen and realised that there was something wrong with my sight. Immediately panicked and phoned Optical Express and spoke to Rose. She got me an appointment sorted and I was in the waiting room within fifteen minutes. After preliminary tests I spoke with Mary the Optometrist and found out I had a slight case of Central Serous Retinopathy that will likely clear up by itself but they referred me to an NHS specialist just in case. Talk about a relief... my mind is now at ease and I couldn't recommend the team at Optical Express highly enough. In fact having found out my prescription has changed I'll be calling again tomorrow to get some new frames and lenses from these lovely people.
J. M.
I was very apprehensive about this opporation, cataracts removed from both eye's and Len's replacement both eye's. OMG. But with every turn of every corner my fears where put to ease both from staff and other patients. I had a face to face in Tallagh Dublin with the pleasant gentleman Alex George, to chat about the op, and two lovely nurses looked after me. We all met again in Clane Kildare for my actual op. Coming home to Carrickfergus my aftercare would take place in Donegal place Belfast, what a great pleasant and helpful team of people who continue helping me deal with the after effects. Very nice people to have looking after me, everyone's a gem and deserve the best possible praise I can give. Cheers guys and thank you.
K. M.
Thanks to Shannon in your Belfast store for all her help yesterday. I know so much more about the surgery now and will book my check for suitability once im home from holidays. Thanks again Shannon!!
E. B.
I had a very good information from the Ladies, who were great treating very delicate, and noticed my lens was double, so they helped me choose lovely glasses. Well done Ladies.
T. S.
Very pleased with my treatment staff were brilliant made very comfortable while getting treatment carried out would recommend to anyone to go with optical express for eye treatment.
S. M.
I was in having my glasses repaired, Jenny was very friendly and helpful and fixed them in minutes. Would highly recommend. Great customer service, thank you.
Z. H.
You hear how wonderful laser eye surgery is but it is even better than I imagined. Wonderful staff, a fabulous surgeon who really puts you at ease and better than 20/20 vision in both eyes. Thank you so much. It is life-changing.
L. M.
I have been in here many times more recently yesterday as my son broke his glasses over easter break. We dealt with a lovely fella who works there called Ross and he couldn't have been any nicer and he really took the time to make sure my son was comfortable with his new glasses. My son has autism but he is always treated so nicely by this store and i will continue to use them for all of my kids eye tests etc. I wasnt having the best of days yesterday but just the 15 minutes in this store with how me and my son were taken care of really helped make the day a little better so thank you optical express!!
A. M.
Jenny helped me to pick a pair of glasses and order some contacts, she was beyond helpful and made the whole process a-lot easier, she was very patient and took her time when assisting me, as a result i got a nice pair of glasses, this made my whole experience very positive.
A. B.
The staff, particularly Jenny, were excellent in every regard. I had never used optical express as my optician before but the customer service is outstanding and will certainly be back, thank you!
F. D.
Got my most recent eye test done here and have nothing but high praise for the staff. Very friendly and extremely professional. Will definitely be recommending to family and friends.
J. M.
Hi called in to get my glasses fixed and the girls in this store were so helpful fixed my glasses straight away and even made me a cup of tea! Thanks so much optical express 5 star service will definitely come back
B. M.
Had a few consultations for laser and I called into Belfast to book one. Spoke to Christine and she booked in for a few days later. Seen Catherine who explained everything to me. All booked in and ready to go next month! Thanks!
S. S.
Called în to the belfast clinic for sight test and contact lens check. Jenny was very helpful în choosing my new glasses. Would highly recommend. Thanks
M. B.
From the first appointment right up until my appointment today, have been excellent. I can’t rate the staff high enough. Professional knowledgable friendly. Catherine is just great and very reassuring.
K. L.
I was in store yesterday for a consultation and so delighted at the level of professionalism and friendliness from Stacey and Donna. In depth consultation and everything explained clearly. Lovely girls. Would highly recommend!
J. M. C.
Very pleasant and attentive staff. All eye tests were explained in detail and staff made everything a very pleasant and worthwhile experience. No hesitation in recommending Optical Express and their staff to anyone.
D.
Really friendly staff. Very helpful in terms of explaining the procedure and answering any queries. Unfortunately I was not suitable for surgery but I would 100% recommend optical express to anyone thinking about doing it
D. C.
Has been my opticians very many years. Very friendly staff. Great customer service. Rosvie has looked after me on many occasions. Very polite and knowledgeable and always a magnificent help.
J. R.
Went in to look at some frames as I need new glasses. I was impressed with the wide selection available. Christine helped me out with my choices advising what suited me best and what was in my budget.
S. W.
After years of denial it finally came the time for glasses, I was helped by Jenny who offered a friendly service and was very patient and professional. Would definitely recommend to others.
A. H.
Had a great experience today, staff were lovely, all very welcoming, thanks Jenny for helping me pick my new frames. Look forward to getting them.
C. C.
Very friendly, helpful staff, Rose and Mary. I never felt as if they were trying to "sell" me something but that my optical care was paramount. Great ambassadors for their company!
W. M.
100% professional and personal attention throughout the entire lens replacement process from start to finish. Would recommend this company without hesitation to anyone wishing to avail of their services !
P. M.
I had a consultation at the Belfast store with Thomas all I can say is the service was second to none, I was very nervous but he made me feel at ease and now I’m looking forward to having my treatment next month, fantastic team there.
G. N.
Word are not enough to express my apreciation... Massive thanks to Jenny, who had the patience to teach my wife how to fit he contact lenses and to Catherine Henry...both of them are very proffesional but easy to talk to at the same time...really great team there...Many many thanks again and we will see you soon!
A. O.
Hygiene at this time is priority to me and that was well observed at every machine the consultation wipes before am instructed to place my head, no time wasted and satisfied generally with the service
I. M.
Went to store as my lenses pop out and they were very helpful to fix my glasses. They even adviced me on how to look after my glasses. Definetly will come back very friendly staff.
D. A.
Very thorough eye examination. Customer advisor Tracey was brilliant. She helped me make what I think was the best choice for me.
J. R.
Staff are all top notch. Very thourough with any concerns you may have and always time for questions. Everyone is real friendly and highly experienced. Been recommending them for over 2 years.
C. T.
Surely, the best customer service, bar none. Rosevie was very accommodating, pleasant and gave the best customer service I've had for a long time. Kudos to her and the rest of the team at the Donegall shop.
K. M.
Optical express is BRILLIANT. The staff and surgeons make u feel so at ease. The whole procedure takes less then two hours. I would highly recommend optical express to anyone .
R. A.
Very good service and glasses done within a week or so. Jenny was extremely friendly, very knowledgeable and I couldn't fault her.
K. S.
After trying so many places for frames that I liked this is definitely my happy place to come back to. Fantastic selection and staff very helpful. I will be back soon for another eye test and new frames x
b.
Rose was very helpful and friendly. She got my husbands eye glasses fixed quickly and cleaned it for him.. she deserves more than 5 stars!!!
W. H.
Called into this store to get my glasses adjusted and all members of staff were so helpful, especially Christine! Definitely going to come back when I am due for my sight test
M. S.
Had a consultation at optical express booked my surgery I had a very good first class experience Every staff were very exemplary in every department. I will recommend it to everyone and everyone were very accommodating.
j. j.
I can't fault the service and professionalism of the staff,JENNY in belfast bent over backwards to resolve a problem that she inherited to everyones satisfaction. I would just like to thank JENNY for her hard work and patience many thanks Jeff Johnston
m.
Great service from optical express in Belfast. Was in town was my granny and she broke her glasses. They fixed them there and then and couldn’t be more helpful. Thanks
D. A. A.
The costumer service is excellent! Both Mary (the optician) and Rose were so accommodating and very patient all throughout my consultation process. 🙂
T. W.
Thanks to Shannon in your Belfast store. For all her help in picking my glasses. Much appreciated. Happy customer.
M. B.
Happy with the experience in optical express belfast. Jenny was helpful in choosing glasses for me and i recommend anyone to visit her.
M. N.
I was served by Jenny last week. She was very kind and profesionnal. Jenny answerd all of my questions with all the details. I am very satisfaied with my experience in opical express.
H. K.
Jenny was well informed, efficient, friendly and was all that you would want or expect from an advisor. Optician was courteous and technically competent.
G. J.
Went for a consoltation yesterday for laser eye surgery im very bad with anxiety but stacey made me feel so at ease she so nice n friendly and talked me threw each step of the we tests and explained everythg really well from goin in afraid im now so excited and looking forward to getting it done she was so great with working out my finance too 100% recommend stacey such a great girl x
P. M.
Very good service. Jenny was beyond helpful and got me the glasses I wanted despite me being picky. Highly recommend
C. P.
Jenny was very helpful in helping me choose new glasses today I will be back tomorrow to place my order. Would highly recommend!!
K. A.
My daughter cracked her glasses frame. We walked in and after 15 mins walked out with brand new glasses frame with lens fitted and all. Great service
N. H.
Jenny was very helpful and made my visit to the opticians very smooth... Fitter in on the day and good service. Will recommend
D. B.
Lovely bubbly girl called Jenny made an amazing cup of tea. Great service and great sense of humour. Will recommend.
R. M.
I was really happy with my whole experience and thought all the staff I dealt with were very helpful. Ryan
G. M.
Went for an eye test staff and optician are very goodand friendly. Clinic is well presented staff very polite . Will definitely recommend the store.
J. J.
The place is very nice and clean, the person who I spoke to her name is rosevie is very knowledgable about the services you offer and the products. She is very polite, friendly, and helpful and understands what the customer needs. I will definitely recommend the place.
K. Z.
My experience here was very nice, both the girls took care of me (Cathreine and Rose) were very friendly and they explained to me patiently and kindly everything I needed to know.
Highly recommend!
L. H.
Can't fault the service or staff. I've been dealing with optical express for a good few years now and never had any problems whatsoever. Wouldn't go to any other.
D. M.
Staff very pleasant and patient as I'm registered deaf. They took the necessary steps to explain all the processes with me. Thank you so much
T. S.
My experience was very pleasant and helpful and staff where very helpful and polite
S. S.
Had a recent natural lens surgery was very happy with the result. Staff were very friendly the best thing I've done ever.
r. g.
Just had an eye test. All the staff were very helpfull and professional helped me make the right choices in what was the best for me and my eye care.
E. M. G.
Jenny helped me today she was very professional and curtious and the optometrist catherine was amazing as well overall a great experence
N. E.
Great help with getting new glasses even got my other pair cleaned really friendly helpful service from jenny in Belfast shop at City Hall.
S. D.
Went in for a long overdue eye test, staff were brilliant and very thorough. Will definitely be back again for another check up in the nearer future.
R. K.
Great customer service from Jenny. Helped me with everything and set me up with a perfect pair. Great job.
D. T.
Great experience from first contact to surgery to aftercare. Special mention for Christine’s help and support and also for Anthony.
P. D.
Dropped by the Belfast clinic and picked up some new sunglasses, love them. Big thanks to Shannon for all her help
Peter
E. S.
Great customer service as always. Looking forward to getting my new glasses. Would highly recommend.
j. t.
excellent service and great value. Jenny talked me through all the options clearly and answered all my questions. Thoroughly recommended
Y. J. K. N.
Had my specs fixed with Jenny FOC, was professional and we felt really welcomed! Recommend
N. K. A.
Really great service today at Optical Express! A lovely girl helped me . Thank you so much Jenny .
R. G.
First class service, jenny repaired my glasses very quickly and there was no charge. Would recommend.
l. c.
Must say,they are a sight better ,than others,better array of glasses,compleatly on the brow of the hill,when it comes to putting use patience S ,at ease,thank you Jenny...
V. B.
I went to the store as inquired about glasses staff were very knowledgeable. Vey accommodating and friendly. Definitely will recommend this store.
K. C.
Very friendly staff and made to feel welcome from when I first walked in. Jenny and Niamh were brilliant from start to finish. cheers folks
K. B.
Great customer service, specialty janny,
I really recommend it,
Get my 2nd sunglasses free, with 2 years cover.
Thanks to everyone who working there
R. G.
Good service, very friendly staff and very accommodating to customers my wife and daughter was customers of the optical express and they were very satisfied that they choose to go to optical express five star staff and five star service.
L. Y.
Staff were very helpful and friendly and fixed my ray-bans perfectly! Thanks again! I'll be back.
l. r.
Laser Eye surgery here at beginning of last year, would recommend to anybody, follow up appointment today and discharged with no issues.
C. H.
I'd like to thank the Belfast Clinic for taking such good care of my mum at her consultation, a special mention to Shannon for all her help!!!
F. B.
Staff was very helpful rose was very accommodating she fix and cleaned my glasses.
N. H.
The staff couldn’t be anymore helpful, Jenny served me and was so nice and friendly, I felt very comfortable and left very pleased! Thank you!
G. M.
Got sorted out by Jenny who seen me in no time at all, we discussed my options for glasses and contacts, got an appointment sorted out to get myself sorted later on!
k. k.
Really lovely team have long time good experience I am very happy thanks Optical Express team :) :) :)
A. F.
I would recommend optical express I have been with them for a long time the staff are so friendly and helpful.
M. C. r.
Great customer service, met with Jenny, she was lovely bubbly girl, knew her job well
M. R.
Really appreciate everything Shannon did to help my uncle get rid of his cataracts. He’s a new man now! Thanks for sorting
A. P.
Brilliant staff especially Rosie who is so very accommodating and helpful. Couldn’t be any nicer. Very impressed
F. C.
Really helpful especially during a pandemic. Very considerate and attentive.
H. M.
Delighted with results of my eye treatment, wish I had have done it sooner
V. S.
Fantastic customer service, members of the staff are very friendly and professional.
M. M.
Excellent service got my glasses very quick staff very friendly and so nice
N. b.
Excellent no pushing you or hard sell ,informative, factual information,,patient , i did not feel silly for asking questions excellent service will definatley recomend, as was recommended to me by 2 people 😊
M. T.
i was verry happy here , good personal my problem was resolve with professional , thank you Jenny without your help it was a very hard to decide what is nice for me
G. D.
Extremely professional staff from start to finish the consultation examination process faultless. Thank you Jenny.
E. M.
Amazing couldn’t recommend more looked after from start to finish!! I am so happy with the results!!
M. G.
Staff absolutely fantastic, very pleasant, down to earth, no hassle at all
H. R.
All the staff very welcoming and so patient with advice
Thk u all for your professional help
Blessings to u all
L. S.
Jenng and Fiona were very helpful and friendly.
S. H.
Excellent friendly, informative, and efficient service from Jenny at the Belfast shop.
K. P.
One of the best services I've ever received! Couldn't be any happier anywhere else.
C. M.
Very impressive way of dealing with customers,no delays,and well trained staff members.
c. o.
Great team very helpful
Looking forward to eye test next week.
K. V.
Very good Customer service. Rosevie is very helpful, pleasant and accommodating.
C. A.
Great service from all staff, really helpful and friendly.
M. T.
Was made welcome and got help with glasses and i was very happy
K. G.
5 star experience
Great friendly, professional & efficient staff
Well looked after
Everything clearly explained
d. y.
Very nice staff, especially Rose and Anthony. Would highly recommend.
a. k.
I was treated nicely and they are experts. Thank you for every thing
W. F.
Best people and so friendly and my best staff is all of you. Penny
A. M.
Excellent service in the city centre shop by Shannon, really helped me
K. L.
Went for an eye test today, very pleased with the service and polite staff. Thank you
A. M.
Jenny was brilliant, highly recommended.
S. B.
Excellent service and professional would recommend them to everyone.
L. O.
Staff very friendly and helpful great selection off frames
A. M.
Excellent service in the city centre shop by Shannon, really helped me
N. b.
Excellent no pushing you or hard sell ,informative, factual information,,patient , i did not feel silly for asking questions excellent service will definatley recomend, as was recommended to me by 2 people 😊
N. H.
The staff couldn’t be anymore helpful, Jenny served me and was so nice and friendly, I felt very comfortable and left very pleased! Thank you!
J. A.
The staff as always were polite, professional and efficient.
M. T.
Was made welcome and got help with glasses and i was very happy
L. O.
Staff very friendly and helpful great selection off frames
M. R.
Really appreciate everything Shannon did to help my uncle get rid of his cataracts. He’s a new man now! Thanks for sorting
G. S.
Excellent
J. A.
The staff as always were polite, professional and efficient.
K. M.
The service is really good and frendly staff.
R. C.
Well pleased with the service. God my glasses in time.
J. D.
Excellent well looked after by all staff thank you
A. B.
Professional and very friendly service with Stacey Cardwell
M. B.
Great experience very friendly staff
Would recommend
E. U.
I am happy with the staff of Optical Express.
j. f.
Very friendly and informative great customer service
a. a.
Had a great experience with jenny would recommend
G. S.
Excellent
L. C.
Highly recommend to anyone, first class experience
J. W.
Treated very nicely. By jenny
X. L.
Very helpful advice and the staff is very friendly~
M. F.
It was Brill best thing I done
A. A.
Staff were very polite and helpful
l. b.
Great service , friendly and professional!
K. R.
mary and rose Excellent and many patience
T. J.
Such friendly and helpful staff.
R. B.
Very good.Very professional.Thanks.
M. H.
Staff were amazing
H. F.
Excellent post laser eye care
G. S.
Am happy to this clinic
D. w.
life changing surgery
M. L.
Great service from OpticalExpress in Belfast. All staff were amazing and put me at ease. Thanks also to Niamh who was great and explained everything to me. I now have better than 20/20 vision, this has been life changing and would recommend to any one considering what to do. No more glasses and improved vision. Perfect result.
H. G.
I had lens replacement surgery yesterday and the treatment I had was second to none. From the moment I walked into reception until the time I walked out about 3 hours later I was treated with so much care and respect by every member of staff I had contact with (about 8 or 9 different people). The aftercare has been exceptional so far and I am sure it will continue. My eyes are feeling better with every hour that passes and already my vision is so much better than it was 36 hours ago. Great experience.
N. E.
(Translated) It is my second time buying my glasses here. Very attentive, well trained. There are many frame options.
(Original)
Es mi segunda vez comprando mis lentes aquí. Muy atentos, bien capacitados. Hay muchas opciones de marcos.
S. H.
J. R.
r. n.
E. M.