Reviews of Specsavers Opticians and Audiologists - Bournemouth. (Optician) in Bournemouth (Dorset).

Specsavers Opticians and Audiologists - Bournemouth

241 Reviews

123 Comments

Optician

Optician

80 Old Christchurch Rd, Bournemouth BH1 1LR, United Kingdom

Description

Information of Specsavers Opticians and Audiologists - Bournemouth, Optician in Bournemouth (Dorset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Specsavers Opticians and Audiologists - Bournemouth

Popular times

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Reviews of Specsavers Opticians and Audiologists - Bournemouth

A. K.

Just popped in on the off chance since my hearing aids were muffled. VERY surprised to find a lady prepared to assist straight away! Unfortunately unable to sort out the problem so I'll have to use my 'normal', and get new aids. Kudos to Alli and the rest of the staff for being so welcoming and helpful as far as they could!

A. T.

Came in for wax removal today. The team were very friendly and Kaye who completed my treatment was an absolute dream! She's an asset to the company for sure. Thank you so much.

T. S.

Absolutely lovely staff, they deal with your prescription very quickly, highly skilled professionals. Thank you so much!

S. H.

I have been going here for many years great place no problem insurmountable. Not the cheapest but great customer service and at the end of the day you get what you pay for.

A. D.

Had a wonderful experience choosing my glasses. Pietro did my eye test in a friendly and professional manner.Helen and another young lady helped me make the right choice in recyclable frames, very eco. Tommy made adjustments to make the frames fit correctly. All charming,professional and very helpful. Would recommend.

t. l.

Excellent service again Thanks to Amit, Matt, Josh Attentive, prompt, polite very good price. Tony Lee

S. D.

The woman in charge made everyone feel welcome. It was very busy but she did very well to keep everything moving and my wait time very short. Great new glasses and service was great 👍

S. J.

Brilliant and knowledgeable staff. Took time to explain everything.

I. S.

Very good the optrician was excelent. Thank you

P. K.

Just had my 2 yearly review and was very impressed with the experience and how welcoming and friendly the staff were. I am definitely not a person who likes going to the opticians but as I have got older my eyesight is deteriorating so it’s nice to know that when I do go I have nothing to feel nervous about and that the staff will do their upmost to make me feel comfortable.

A. H.

Fast and efficient eye test. Warm welcoming staff and we're not to o forceful with selling

H. M.

I had my ears syringed at this branch and was very impressed by the service, everything was explained clearly and the work carried out painlessly and efficiently. The audiologist took photos and showed me the problem areas before proceeding. I had my ears syringed at the Nuffield hospital a few years ago and did not have any thing like the service I received yesterday ( certainly no photos or explanation.) Will certainly use again and recommend. Harry Masters

m. w.

Great friendly service for my eye test

S. W.

Unfortunately the customer service was really poor. After I was told this branch has received and signed for my glasses, when I went to collect them I was told different and that they didn't have them. One staff member was fairly short and not apologetic at all. After a few days of going through some hassle to get them I finally did. However the manager personally dealt with myself after a complaint that I unfortunately felt I had to make was made and was offered complimentary prescription sunglasses. This would have been a zero/one star if this manager had not stepped in and resolved this issue.

N. L. B.

Staff is lovely but If a person simply wants to buy a contact lenses in store, it takes 3 people to get him through the tests and need to book 3 appointments. So if you think you are going to get them any time soon, you can absolutely forget it. You'll be lucky if you get them the very same month. Be prepared for time consuming procedure. Good luck!

M.

This is a wonderful service. They are great with my teenaged son and myself and I mean every member of staff from the front desk staff, ordering and fitting staff, to the optometrists and also the pleasant gentleman who greets customers and does pre-assessment testing upstairs. Such caring and professional attitudes. To note, when I had a serious eye injury problem recently they were there for me every step of the way and sent an informative letter with me to the hospital. Would highly recommend.

J. C.

On Holiday and the arm of my glasses decided to fall off. Not easily repairable the way it came off. The staff member who helped me out who had blonde hair was polite and offered me the option of giving me a new arm from the same frame for £15 which I was happy to do as I kind of need them haha. However the hinge on the frame had changed so she had to give me a completely new frame instead. She had sorted the problem out in minutes. Quick and helpful. Great service.

M. B.

The arm on my wife’s spectacles became loose and then came off. We live 137 miles away in Northampton and so we went to the Bournemouth branch to see if they could help us. Initially we thought the screw on the arm just needed tightening, but unfortunately the lady at Specsavers found on inspection that the spring had broken. My wife had only had these spectacles about six months so Liza the lady who served us got a replacement identical frame and changed the lenses to the new frame and then adjusted the arms to be the same as the broken frame so that it was a perfect fit. We were both very pleased with the brilliant service we received at this branch and we can’t praise Lisa who sorted this out enough. Many thanks again and top marks to this branch.

F. W. M.

Great experience.. I didn't even have an appointment but was still squeezed in.. great two for one offer.. Many thanks F Woodford MBE

N. a. z.

I really like optician and liked the design of spects

N. F.

Today I was politely greeted. Waited for my glasses to be adjusted. I had a lovely lady apoligised for being kept waiting. She then proceded to help me with kindness and humour. She adjusted both pairs with skill. This should have been done in the ringwood branch but wasn't. She gave me the correct case and cleaning samples. She was a total star and totally knew her stuff. Lady in charge. I was very impressed. Thank you xx

K. G.

Most of the staff were so friendly and I was with the student optician who was really professional and I would never have known she wasn't fully qualified if she hadn't said. It's just a shame that not all the staff were quite so nice. As my optician took me downstairs to let me choose my glasses she tried to find an assistant to help me, I heard her point me out only to have the assistant refer to me as "the ginger one" in a derogatory way. It really upset me and then when she did come over she didn't help me at all despite me being told that earlier photos had been taken of me so that the assistants could show me styles that might suit me, she mearly said "oh, looks like you're doing alright here" despite the fact the only glasses I was holding were my own that I'd come in with. I don't want that to take away at all from the professionalism and courtesy I encountered from the precheck and eye check. Rob (I think that was his name) was amazing during the precheck, very helpful and informative. I dont remember the name of my optician but she too was great.

r. r.

Best service I ever had in opticians. The lady help me pick the right pair of glasses gave me great advice. They where ready ahead off schedule as I was going to travel and wanted to take new glasses with me Would definitely recommend them at least this store I don't know the other stores

S. R.

I was suffering from a challenging eye condition which was proving difficult to correct with glasses, making it difficult to do my job. The manager, Rachel, provided excellent advice and assistance enabling me to find the correct prescription. Nothing was too much trouble, despite various adjustments being required. I would highly recommend the whole team at the Bournemouth branch of Specsavers.

B. H.

Went in recently to enquire about mending my Very damaged and bent glasses. The left lens was completely out and the left side completely bent almost beyond repair. The lovely and helpful, Janette took them and 5 minutes later it's as if she gave me a new set of frames lol. I don't know what magical powers she used but the glasses felt like new! I'm so happy I can see properly again! 🥇 Thanks a lot!

S. A.

It was prompt enough in terms of the eye test. Took a polite assistant to rescue a rude one from getting me annoyed.

X.

Best opticians I've ever been. Very kind and well organised, punctual with appointments, polite and extremely friendly staff. They make everything easy for you, I wouldn't go anywhere else!

H. H.

The staff were very helpful and were great with helping find the right glasses for my 10 year old.

L. W.

Helpful staff, great service. Ordered glasses, ready in a few days. Huge range of prices from £29. My £29 glasses are great!

J. F.

Great service received by a very knowledgeable, friendly and patient professional. Will be going again when needed.

L. R.

Every time I go there is quite crowded but well organised. Small but does the trick, offering both optician and hearing consultations and a better choice of frames compares to Boots or Vision express.

D. L.

Very good service

A. V.

VERY PROFESSIONAL & FRIENDLY STAFF Welcomed with a big smile .... Had my daughter's eye test , optician explained every details ... very professional and excellent service

N. G.

Helpful with glasses and aftercare. Great contact lenses packages and friendly staff. Bombarded with vouchers but I say that as a compliment!

a. k.

Visited for new specs. Everone there so professional. Ordered new glasses. Very Covid careful.

T. N.

Fab service & helpful advice.

P. M.

Friendly and thoroughly professional. Very rigorous eye examination and advice on buying glasses but no pressure. Would definitely go again.

L.

Yeah I went in here to get a key to work next door but I went into the wrong shop, shoulda gone Specsavers right? That was not a funny joke guys n gals. :F

B. H.

After care for my hearing aids + new hearing test. This place has a wonderful service. I have been to many others but will stay with Specsavers.

A. M. C. D. A.

They have an amazing deal of free eye test and that makes me so happy as I can use that money to buy a more expensive or a better quality glasses.

H. W.

A happy helpful place to go for eyes and ears, they look after you with what ever your reason for going there, the after care is really important and they are there for you

R. B.

Practical check for contact lenses, optician had nice manner and easy to understand. Speedy but seemed thorough

P. K.

Nice friendly staff, professional and courteous

s. p.

It's the best place for any thing related to your eyes and listening.Wonderful staff, always ready to help cheerfully. I would highly recommend it to the family and friends.

A. “. S.

The glasses are ok and decent price , but I had a very bad experience with this people and I also payday in full for their actually failure

M.

had a situation was on holiday my sons frame broke they were very helpfull

P. S. A.

They provide a very thorough eye check using hospital-grade technology. Professional staff. Excellent visit.

B. J.

Always good and helpful friendly staff, am always satisfied. Multi deck parking right by this shop and others.

A. A. M.

Customer service there is really poor. Not the Chinese optician, which was lovely but the others downstairs are not nice

J. a. G.

Very helpful staff and great range of glasses and very happy with the service thank you

N. D.

They are always so helpful here always a pleasure. Smiling friendly efficient staff.

B. R.

Good friendly efficient service. I get my contac lens & specs from the town site

D. M.

Excellent service both for glasses and hearing aids. Comprehensive examinatio s and good after service.

A. S.

Absolutely always first class service.

I. G.

Very good quality of testing. Large choice of glasses and the best prices.

M. G.

The service here is friendly, polite and efficient.

L. G.

Very thorough eye test. And, helpful, friendly staff.

K. L. j.

Friendly staff. Went above and beyond to help.

B. T.

Customer service is always so lovely and willing

j. j.

Service wasn't great. Not much customer care.

R. A.

Good customer service.

M. G.

Impressed with Charlotte & Shawn's investigating my eyesight. Very thorough.

J. B.

Excellent service! Staff are extremely helpful

J. D.

Very helpful, friendly, good price and quick to see you

S. S. B.

Very helpful and welcoming as a returning customer.

A. M.

Very nice and very helpful people working there.

L. S.

Helpful staff and very good value for money

B. S.

Lovely kind and helpful staff, fantastic service.

G. R.

Fixed a pair of glasses really quickly and professionally.

C. R.

Very professional service. Recommended.

T. G. M.

Friendly staff and very professional opticians.

D. G.

Staff are always lovely and helpful

M. R.

Great glasses, great price, great service

A. M.

Excellent service and attention.

I.

Lovely staff and fast service.

C. A.

Very professional and thorough eye examination.

E. R.

Staff are very helpful and friendly.

L. S. W.

Very helpful under the circumstances

J. F.

Very friendly always happy to help

L. H.

Went with my granddaughter to get her glasses fixed

J. B.

Staff are very friendly and helpful

B. R.

Great. Very helpful team.

G. J.

Friendly people, sadly out priced due to the internet.

A. W.

Great service, very accommodating

R. N.

Very helpful engaging staff.

D. B.

Nice place and warm staff 👍

P. S.

Great service and prices!

J. B.

Such wonderful service.

B. R.

Excellent cust service throughout

T. B. (.

Very professional service

A. T.

Very friendly and helpful

T. D.

Very helpful staff

K. E.

Excellent service from staff

M. S.

Professional and helpful service

T. C.

Excellent customer service

S. L.

Great customer service

C. J.

Very good service

K. M.

Good customer service

K. B.

Well managed place.

K. Y.

Fast and nice people

j. d.

Good service

T. M.

Great service

R. C.

Incredible service

S. F.

Very helpful

P. M.

The best for specs

C. S.

Jam packed with customers

A. M.

Very professional

V. S.

Good service

P. G.

Very helpful

S. C.

Welcoming and helpful.

P. H.

Impressed.

J. A.

Friendly staff

A. B.

Just as it should be

c. b.

Fab service

a. g.

(Translated) Do not enter but it must be good (Original) No entre pero debe de ser bueno

K. K.

(Translated) Large selection of glasses (Original) Didelis pasirinkimas akinių

S. D.

A. A.

R. B.

P. C.

J. k.

D. G.

P. B. M.

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