Reviews of The Optic Shop. (Optician) in Bridgend (Mid Glamorgan).
Description
Information of The Optic Shop, Optician in Bridgend (Mid Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Optic Shop
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–5pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of The Optic Shop
L. J.So friendly . So helpful. No waiting around. Always easy to resolve and have replacement glasses. Best service in Bridgend by far ... 20 stars
K. O. T.After some dreadful experiences with online opticians I came across The Optic Shop. This is now the second time I've used them, including 2 pairs of prescription glasses ordered for my partner. I have to say, they have performed faultlessly in response time, courtesy, selection, value for money and delivery. My girlfriend is thrilled with her glasses, as am I to have clear vision once again, no thanks to Blue having chewed through my last pair !
A. B.I ordered a pair of Tom Ford spectacles from another company and after 5 weeks of dreadful communication, I found The Optic Shop!!! They have been wonderful and I saved £70 and they are the same glasses with better finish on the lens. I ordered them on the 6th April and I received them on the 13th April, quite amazing really. I called on the 12th of April and spoke to an amazing chap who said they were going out that day. What an amazing service, thank you.
J.FANTASTIC SERVICE!!
I contacted these guys in an emergency as my glasses had broken and as I wear them permanently that was a real issue. I spoke to Chris who said he would do his best to fast track them if I called the following morning to remind him. I called first thing and he dug out my lenses from the delivery and got on with coating them ect absolutely great guy. He went the extra mile and did all he could to help me. He was also very very helpful and professional both times we spoke. Absolute credit to the company. Would recommend these guys highly especially Chris.
D.Big Thank You to all at the Optic Shop.
I can’t thank the team at The Optic Shop enough. They were fantastic. Despite the lockdown restrictions in late March 2020 they accepted my return and upgraded my order to a more expensive model. Which meant waiting for delivery from Italy during the height of their outbreak. A few weeks later my new glasses arrived at no extra charge! They said due to the wait time they would not be passing on the extra cost. I was genuinely surprised, they went above and beyond what was necessary and I am delighted with the new glasses. Wishing you all at the shop the very best for the coming months.
I. N.the optic shop as the best customer service by far her name was holly and she made my buying experience so easy and pleasant very professional and also upgraded my lenses in my oakleys. well done holly you've made me one happy customer and i will certainly be back in the near future to purchase another pair of oakleys
P. G.I am so happy I chose to shop with The Optic Shop. I bout a pair of Tiffany glasses which I had previously tried on at Vision Express but The Optic Shop were selling them for over £100 cheaper for the exact same make and model!! Vision Express quoted £350 and I bagged the glasses from The Optic Shop for only around £215, including lenses and all the extra coatings!! Vision Express also said it would take over a week to ship them, whereas The Optic Shop made and delivered them the very next day! I received my glasses 2 days after placing my order. I also ordered the wrong model of glasses but a lovely man from The Optic shop sorted this out on the phone for me straight away. i absolutely love my glasses, they fit perfect, my eyesight is perfect with them on and they look amazingg! Couldn't be happier with the glasses and excellent level of customer servicer i received. Will definitely return when needed and will highly recommend. Thank you :)
G. J.I ordered a pair of Oakley Half Jacket Sunglasses online and the shipping was fast and the price was great. Excellent service!
B. M.Thank goodness for the attention to detail the optic shop take when making up your prescriptions, they saved me making an expensive mistake and contacted me by email to alert me to double check and they were right! I feel this goes above and beyond in levels of customer service! They have great staff especially Holly! I highly recommend this company!
E. H.The team at the Optic Shop are really, really helpful and nothing is too much bother for them. I had two awkward requests: Firstly, I wanted sunglasses which weren’t typically prescription ones and the team were able to make this happen for me with no issues. Secondly, I was moving house shortly after I ordered and had pre-arranged a mail redirection which was going to land right in the middle of the likely production and delivery time slot making things tricky, risking my glasses being lost in the interim, but they were able to come up with a perfect solution for me.
Thoroughly recommend!
H. W.Really lovely customer service, had my glasses on his desk ready for quality check and came the next day, I love them! Price was cheapest I found online plus 15% off for Easter! I will be back! 😀 definitely recommended! Thank you!
G. S.Been meaning to write my review since my purchase of my Gucci glasses in November. Excellent customer service from online to in store. I was unsure of which glasses to buy and narrowed it down to 3 from off the website which they sent to the store for me to try on. The lady in store was Elaine and she made my buying experience so easy and pleasant, she was very friendly and professional. She didn't rush or pressure me, even let me decide over two appointments, she went through everything and offered her personal advice. Thanks Elaine, I love my new glasses! :)
D. B.Glasses arrived today & absolutely love them !! My niece went to her local optician & paid twice as much for the same pair xx
Well Done The Optic Shop..will defo purchase from you again xx
M. F.Ordered some designer sunglasses online, item was sent trackable through Royal Mail and arrived exactly when promised. Excellent communication and first class service.....item was loads cheaper than the RRP and is a genuine designer product. Highly recommended! A+
N. L.Amazing customer service and great prices, cheaper than other websites!!! Holly dealt with me, she is so professional and couldn't do enough for me. They didnt have the frames in stock that i wanted, so they ordered them in and sent them out really quickly. They were packaged very well and sent first class post, trackable. Would highly recommend! They also have discounts occasionally. Fantastic in every way!!! A******** service!
N. J.Purchased ray ban glasses..excellent customer service and first class prices. Packaged with full details of easy returns if you had a problem, this has given me confidence to purchase another couple of pair as gifts..thank you.
B. M.Ordered a pair of Ray-Bans online from The Optic Shop and received them within 2 days!
Holly was extremely helpful!
I highly recommend these guys!
S. C.I broke my frame whilst on holiday in Spain and can’t thank you enough for the help you have given me in getting new frames sent out to me so quickly. Old lenses now in the new frame. Thank you
B. B.Great service ,even with a return ( my fault ) would recomend and use again many thanks.Brian
J. R.Lovely staff .looked after mum well x and james was great .explaining everything he was doing x
B. J.Always good service here. Lovely helpful staff.
C. S.Ordered online and had first class service, very much recommended
S. R.Excellent Service, above and beyond
t. h.Really good experience, definitely recommend.
S. B.Contact
Photos
