Reviews of Specsavers Opticians and Audiologists - Fort Kinnaird. (Optician) in Edinburgh (Edinburgh).

Specsavers Opticians and Audiologists - Fort Kinnaird

140 Reviews

86 Comments

Optician

Optician

Unit 35C, Fort Kinnaird Retail Park, Newcraighall Rd, Edinburgh EH15 3RD, United Kingdom

Description

Information of Specsavers Opticians and Audiologists - Fort Kinnaird, Optician in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Specsavers Opticians and Audiologists - Fort Kinnaird

Popular times

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Reviews of Specsavers Opticians and Audiologists - Fort Kinnaird

R. W.

Really good service at this Specsavers compared to the others I've been to. Highly recommend switching. You can also enjoy a hotel chocolat after your appointment

K. S.

From the initial meet at the door to eye test the staff were faultless.Mr.Rattray was extremely helpful and he explained everything to me so well.One of the assistant fix my sunglasses,which was great. Pleasant and knowledgeable staff. Thanks!

m. i.

First class service and great aftercare too. Always plenty staff working so they can spend the time with you choosing your frames and the like without feeling pressured or rushed. Also very good with young children.

I. B.

A fabulous experience from start to finish. Ladies were very polite and lovely! Andrew, my optician, was very friendly, informative and charming which made the experience very enjoyable! Furthermore, I felt very safe and looked after!

U. D.

They are just amazing. Maria, the optician, was really friendly, explained everything so that I could understand it. Anne who helped me with finding the right glasses for me was just so friendly, helpful and amazing. I suffer from physical and mental disabilities, had already a bad morning. They just had the time and patience to help me. I would give them 100 stars if I could.

B. H.

I was at specsavers on sunday with my friend and her husband,who has parkinsons and louis body dementure for his eye appointment.The service was absolutley tremendous,the staff were amazing and the optician was very patient with denis which helped his wife emensley.We can not thank them enough .they went above and beyond .

R. W.

Superb service. The extremely pleasant staff sorted out an issue with damage to my month old frames (caused by my puppy chewing them) quickly and efficiently. Eyetests always conducted in a professional and courteous manner. Have been to other opticians in the past and Specsavers (both this and the Leith branch) are far better.

J. v. p.

I just want to mention the excellent job and service given by Peter (optician) and Rachael (assistant) at Fort Kinnaird. They answered all my questions and provided full and detailed information when I had doubts. I am really happy with their service.

S. W. (. B.

Loved this place, great staff too.They sell glasses and have lots of different styles available. I took my dad here and he got glasses that make him look like 'Brains' from Thunderbirds. Eye and audio tests available.

M. L.

Pleasant experience, though feeling stressed, the staff couldnt be more helpful,and on my return visit ,found them extremely helpful.

G. R.

glasses are brilliant,service was excellent,could not have been more helpful

E. I.

Always great service, optians and variety of glasses. Have been with Specsavers for over 15 years , that in itself speaks volumes. Highly recommend

I. M.

I've been going to this optitian for 14 years, and in the past month have had the worst customer i've ever had there. The opticians themselves are as professional and helpful as always, but the sales staff have been terrible; senior staff who have previously been lovely were rude and reluctant to help, junior staff seemed to have no idea what was going on.

D. B. 7.

Took my son to this branch with a recurring issue of painful read eyes and the staff were brilliant. The most thorough optometrist he's seen to date. Highly recommend this branch.

D. F.

My girlfriend and I went to Specsavers last Sunday. while waiting for my girlfriend , she have received excellent customer service from a lady with a red short hair (don't remember name) and was very happy with her new spectacles. We will be back for sure. :) !

j. j.

Friendly and efficient staff - great range of glasses - priced for your budget.

M. A. O.

Good range of glasses to choose and staff very friendly and helpful

G. R.

Nice and helpful staff. Accommodates walk-in customers and helpful to clients with any inquiry. Offers NHS eye check services and offers audio-hearing challenges checks.

R. A.

Great staff, really well cleaned, running on time, air conditioned so place was a good temperature in the heat

A. C.

Always friendly and helpful when visiting. Very covid aware and safety measures in place.

M. C.

Friendly service. I wasnt able to pick up my glasses and they were kind enough to mail them to me.

L. C.

Always a pleasant experience!

R. M.

I've been using this optitian for a number of years now. Nice staff and good service and price

J. O.

Excellent service. Got my eye test done there. Staff very polite and professional.

G. B.

Very helpful staff.i got the glasses I wanted.

W. W.

Always busy this shop but handled well by the staff who are always cheerful.

J. G.

Great value for money. Staff knowledgeable and friendly.

L. J.

Went to get my classes and thay for got to put my tint in them but thay are very helpful and go out there way to do there best

F. W.

Great new specs. Top service. Very pleased with experience.

A. G.

Great service. Of only the online booking service was as efficient. Book 1 date get another Instead

M. S.

Awesome New eye test machines are great and staff were knowledgeable and polite new specs coming my way wooo hoo

C. C.

Great price and lovely staff. Optician was top!!

S. F.

Only took my daughter there for a replacement contact lens the girl was very helpful

r. m.

5 star sevice from 5 star people have allways got my specs from here.

C. “. A.

They have a huge range of glasses and the staff are very approachable and friendly.

T. L.

Get all my specs here after not so good experiences elsewhere. If there's a problem with your specs they'll sort it out for you.

K. W.

Excellent customer service and care

P. O.

Great, had an appointment, didn't have to wait at all it was quick and thorough

P. R.

Very good service, excellent range at keen prices.

E. S.

Helpful service with great customer care

S. B.

Always someone to help 5*

N. W.

Honest enough to say my eyes' hadn't changed from last time, so no sale.

m. m.

Always get great service

M.

Decent shop but staff hover over you

P. H.

Very happy with the service, I got two pairs of glasses and another set of lenses for my cycle glasses, which they fitted for me.

b. s.

Glasses ready on time and fitted without any bother.

M. G.

Good eye exam and reasonably priced glasses

C. F.

Good, treated well 😊

n. o.

Excellent support from staff ,very friendly and welcoming

A. L. C.

Thorough, quick.

I. B.

Very pleased with the precautions they are taking at this time..

d. m.

very thorough eye test with a great range of glasses

C. N.

Great service. I highly recommend it!

C. D.

Value quality and efficient professional staff

R. K.

Great service without any exception!!!

A. M.

This branch restored my faith in Specsavers when the helpful staff understood that my elderly mother simply required her broken glasses to be wearable. Other branches told me flat out there was nothing they could do because the glasses had been discontinued. This branch quickly and helpfully fixed on a mismatched replacement arm free of charge. I previously paid £18 per pair for new arms to be fitted. Yes, my mother frequently breaks her specs! Thanks.

a. s.

Big choice. 24h open 7 days

J. W.

Top class in all respects.

c. c.

Lovely staff very helpful

A. T.

Very helpful staff

L. A.

Service was first class.

T. R.

Friendly staff and quick

a. e.

Excellent customers service.

g.

always excellent service

D. O.

Very good

D. K.

Very helpful staff

E. N.

Very friendly and professional service and staff

A. D.

Great service.

H. A.

Got glasses fixed

G. J.

Excellent service

C. H.

Great care

R. T.

Has to be seen to be believed

K.

Good prices

R. Y.

Freindly and professional

J. B.

Excellentservice

U. J.

good staff

D. C.

H. i. E.

I had a really great experience here today. I needed new lenses and I really like my current frames and couldn't find anything similar which I liked. They replaced the lenses in my existing glasses within the hour and they were really good value. Boots would have had to send them away for a week! Excellent customer service too. Would recommend.

I. P.

Z. Y.

A. B.

J. S.

R. M.

G. W.

K. M.

Thanks for a really great service from all at fort Kinnaird Specsavers. 👍😁

P. M.

Exceptionally good. I’ve only recently needed glasses and this is only the third opticians I’ve been too, but I can’t imagine getting better service anywhere else. All the staff who dealt with me were polite, helpful and charming. I got just enough input on styles and was then left to browse myself, which is how I like it. I got two pairs of good quality glasses which I love for a very good price (compared to three previous purchases). Quick to get an eye exam with a lovely optician, glasses arrived early and were perfect. Can’t think of any way this could have been a better experience. 6/5

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