Reviews of Optical Express Cataract Surgery & Opticians: Glasgow. (Optician) in Glasgow (Other counties).
Optical Express Cataract Surgery & Opticians: Glasgow
St Enoch Sq, Glasgow G1 4BW, United Kingdom
Description
Information of Optical Express Cataract Surgery & Opticians: Glasgow, Optician in Glasgow (Other counties)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Optical Express Cataract Surgery & Opticians: Glasgow
Sunday
9 am–5:30 pm
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
9 am–5:30 pm
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Reviews of Optical Express Cataract Surgery & Opticians: Glasgow
A. Z.
I booked my eye examination here having never visited this branch previously. I arrived early but was still greeted cheerfully and booked in by someone at the desk. The member of staff who did my initial checks was called Bilal, they were extremely polite and professional and a good ambassador for the brand. I then went on to see the optician themselves and the excellent service continued. I’d never look at booking anywhere else now for my eye exams. 👍🏼
A. M.
Excellent service from Yvonne and her team. Joanne was a very thorough and professional optician. Great advice and knowledge from the whole team. Can highly recommend.
R. W.
Went in to try on frames, was given a box to put worn frames in which was good that you still had the normal experience of trying frames yourself and also safe as they’ll be cleaned before being put back for next person. Was dealt with my deputy store manager , very good, honest and helpful. Good price for great frames. Dealt with swiftly and professionally.
T. M.
Very friendly and helpful staff and got what I needed.
m.
First class service by the girls in the shop and optician happy to talk things through with you 5 stars today
M. B.
I am very satisfied with the service I received from the staff at the shop in St. Enoch
D. O.
Amazing staff! Couldn’t be anymore helpful, made the whole process very easy and made me feel at ease the whole time. Would highly recommend!
P. M.
Courteous and efficient staff. Excellent service.
M. B.
Very Friendly staff & very helpful too
R. W.
Went in just seeking some advice about my eye.Was seen instantly and all manner of tests done.I know which optician I'll be visiting in future.Very impressed.
R. A.
Had to have an urgent appointment with them and was seen the same day
A. M. M.
As always, the staff at this branch of Optical Express, St. Enochs Centre, could not be any more pleasant and helpful.
Especially Yvonne, who has a range of frames, suitable for my prescription, ready and waiting for me , following my eye test
L. S.
It was my first visit in Scotland to optic.Thank all team for proffesional service
N. O.
Excellent service! Staff is incredibly friendly and helpful. From my eye test to finding the perfect glasses, simply cannot fault them. Thank you!
S. K.
First Time ever needing glasses and after browsing myself for a while one of the assistants Karen approached me to give me some help and I am so grateful that she did. Excellent friendly service and she really took the time to help me find the right pair and talked me through some styles.
She told me she hadn't long started but you'd never know. All the staff were lovely and I'm happy with my new glasses !
t. a.
Very professional and friendly service from all of the people at 'Optical Express'. Thank you.
M. M.
Considering the current circumstances, my experience could not have been better. I was seen by both of front of house staff and their friendly and courteous manners were exemplary. Thea, my optician, was extremely friendly and professional and made me feel relaxed throughout my examination. I cannot praise them highly enough and I would recommend the staff at your St Enoch’s, Glasgow branch.
B. C.
The young lady serving me was courteous, professional, efficient, knowledgeable and friendly and I left the shop knowing the excellent service will continue and my new spectacles will arrive, as promised.
Did I mention the young lady was stunning looking??
No?
How remiss of me.
😍😜😂
Five stars all round!
S. O.
I saw Joann and Yvonne when I went to St. Enoch optical express. They were friendly, caring, and a pleasure to work with. While mask wearing and social distancing made the experience a bit different than it would have otherwise been (lots of fogging up of lenses) they were patient and we made the best of it. I’d love to work with them for any and all future eye concerns.
S.
Well-mannered staff. Eye test went smoothly. I just wish there were more glasses to choose from and for the staff discuss your lifestyle more with you and how that affects vision. The glasses are overpriced through so for that I'm leaving a 3 star review. But the staff did their job properly. 👍
a. c.
Having been ill recently with depression anxiety I was a bit nervous going for my appointment due to covid restrictions. It was actually a really good experience. All staff who dealt with me made me feel really comfortable relaxed and good information. Well Done St enochs branch!
E. B.
Really great service. Both Waleed and Jenifer was lovely and helpful. Would definitely recommend. Great prices, good variety of glasses, professional and caring staff. I had my 2 sons with me and staff was very understanding and helpful towards them. They definitely deserves a 5 star rating.
J. A.
I was running late to my appointment they still took me, when I called to say she just got all my stuff together was very helpful when arriving. Didn’t wait to long and was in and out in no time for me and my son no issues quick easy and the staff were lovely and very helpful thanks
E. W.
Amanda was absolutely amazing: friendly and professional!
She welcomed me kindly and put me at ease during a very daunting process of buying new glasses.
She has never showed any tiredness during my visit and patiently offered me more than ten pair of glasses to try on!
I definitely will be back- mostly because of her!
M. P.
I was just in to get my eyes tested ans felt very well looked after by Joanne and Yvonne. The shop is so clean and following all the rules to protect from the virus, I felt very safe. Also, the glasses selection is fantastic!
B.
Lovely service at Glasgow St Enoch tonight! Just bought new glasses and the team were very patient, fun and showed me all the new styles they had. Jennifer found a perfect frame for me - cannot wait to pick them up!
S. M.
Optical Express St Enoch Centre Glasgow.
Very professional service provided by Blair and staff.
C. M.
Over £400 per pair for a poor product.
After an absolutely horrible experience at the Rutherglen office, where it was very rushed, 2 appointments were required for one exam and the person from whom I received my glasses refused to fit them, the St. Enoch store was the opposite experience. A huge thank you to the employees who assisted me!
I dropped in without an appointment, and they patiently heard the issues with my glasses...that I could not wear because the fit was so poor. They took the time to attempt to fit my glasses with friendly efficiency.
Update: Despite the attempt to fix the poor fit of the extremely expensive glasses, 6 months later, they were very difficult to wear causing headaches. No offers to replace or refund. I would not trust this company with something this important. Very expensive, poor product and overall poor service.
a. m.
I have not had my eyes tested for 7 years and plucked up the courage to go in. The staff where very helpful and professional which put me at ease. They didn’t pressure me into buying certain glasses and so on. Helped me pick something that suited me as a person which is what I was worried about when wearing glasses for the first time. Looking forward to receiving my glasses. Great costumer service from Yvonne and Melissa. Would highly recommend
C. B.
Joanne was the optometrist who assisted me today. She was efficient, friendly and even persuaded me to buy glasses with a care plan. Excellent service from Joanne and her team at St enoch’s centre, Glasgow
N. K.
Went in for a check-up, Thea was super helpful and friendly. She spoke to me about dry eyes and gave me a few hints and tips to help throughout the year.
Had laser eye surgery done in aug 2017, service was fantastic, they were professional and helped me through each step. The after care is superb as well and they made sure your eyes are adjusting and don’t just forget about you.
P. M.
Excellent service from the friendly staff at St Enoch Sq, Glasgow. My only moan is with their appointment scheduling software: Made an appointment with the branch over the phone for 2pm; confirmation email said 1:45pm; and reminder email said 1:50 pm. I wasn't phased, though, as the exact same thing happened on my previous visit over a year ago. Very weird that they don't sort this out, as it obviously spreads confusion and customers will question if Optical Express know what they are doing.
C. W.
Firstly, Joanne was absolutely amazing with my 4 year old son who was very anxious about his first experience at an opticians. She instantly made him feel at ease and her warm and friendly manner kept him calm at all times. He found it to be much more enjoyable than he’d anticipated and is now the very proud owner or two very cool pairs of glasses.
Secondly, Joanne tested my own eyes. She was professional, informative and honest. I can not recommend her highly enough.
After selecting my own glasses, Jennifer processed my order, informing me that our glasses would take between a week and ten days to arrive. I was delighted to see that 3 pairs were here within 3 days and the fourth pair arrived a few days later. Excellent service all round and I will certainly be returning.
M. W.
Shona the optician was fabulous, full ppe worn throughout. Yvonne was great, so helpful with information i needed to make decisions, masks, temperature taken and hand sanitizer at the door, the other girls were so kind and friendly. No worries to get eyes tested here.
J. M. P. A.
Great service. Blair Joane and Yvonne were very helpful. All staff really kind to us. Popped in with my partner and my wee six month old baby. Staff made a nice time of what could have been a very dull experience to them. Specially my baby.
Q. G.
My second time at optical express and they’re simply the best, I know I can sit back and relax they will take care of everything’ I would highly recommend 😻🙏🏼
Also Jennifer was amazing, thank you for your patience helping me choose my frame! Appreciated.
H. H.
Excellent service from everyone in store! Went in for my 2 yearly eye test which I received from Brian, one of the optometrists. He made everything very easy and concise. Received great help from Yvonne who helped me pick out new frames and talked me through everything
A.
Excellent service from the eye test to choosing your glasses. All of the staff are professional, friendly and very knowledgeable. I have been attending this branch for years and Yvonne has helped me at each visit to choose the frames that suit me and I have never been disappointed. Highly recommended.
A. A.
I’m extremely happy I chose optical express to care for my eye. The experience in the st. Enoch shop has been smooth and relaxing. Ashley and Blair helped me set up my account as it was my first time. My optometrist Hannah explained the issues clearly and took the tests in detail. Fiona helped me buy the lens suited to my budget and explained me the financing option which was handy. Thanks to the team for helping me buy my first eyewear. I would recommend Optical express St Enoch to everyone.
N. M.
They called me letting me know my eyes were due their regular test, which is just brilliant.
The staff were kind, courteous and very understanding, especially Amy who, due to a mix-up on my part, spent a long time making many many phone calls trying to sort it out for me. She went well beyond what almost any staff member I've ever been served by has ever gone. Despite me being the cause of the mix-up, Amy, nor any of the other staff, never once made me feel uncomfortable (far too many retail staff we encounter today treat the customer like an annoyance, like something that's disturbing the smooth running of the business). Most importantly, the staff at this branch of Optical Express, especially Amy, made me feel valued. If that's not proper dedication, then I don't know what is.
L.
Lovely service and professional staff in a relaxed atmosphere. I had the smoothest, easiest and most comfortable eye test here after being to other stores of other franchises. The staff also helped me pick out stylish pairs of glasses and sunglasses within my price range which I appreciated a lot as I get lost choosing glasses.
R. W.
Booked in for an eye test, and to purchase new glasses after my current pair finally broke after a 4 year relationship with my face. That's enough to drive anyone to snapping lets be honest.
Staff were very friendly, Sophie was extremely patient as I had to go full 'clockwork orange' on the eye puffing machine just so she could get the shots needed since I'm a complete wimp who apparently can't take gentle puffs of air to the eye.
The optician was fantastic, was only in for around 10 minutes with the gentleman who was welcoming to my numerous "Can ye show me the other one again" requests.
David, the chap who showed me glasses around the store was great help, helping me pick out 2 or 3 sets to look at based on the remnants of my now in-pieces ex specs.
We set on a pair, and picked a backup set too. All is well, get the fancy driving lenses. Here we go.
Price is what you'd expect, not cheap but then again if you force your eyes to see the things my eyes sometimes see on the internet you can understand paying a fair amount to get them working properly again.
So far everything is 5/5 with the visit, and it would have remained this way had it not been for being asked to post this review while in store. I had already told the staff that I was going to do it, and I can fully understand that a lot of people would say this, but then not do it, but I genuinely was going to. But being asked rather awkwardly if I could post it while in store was a little...off putting. I'm not sure if it was the staff member's choice to ask me this or if they are being told to ask customers to do this, but honestly - don't. It comes across as really disingenuous.
All in all in terms of the services actually provided by the staff it was 5/5. But yikes guys, lay off the pushing for reviews part.
A.
Had great customer service from a lovley lady called jennifer. She helped me pick some nice new frames and informed me of the current deals and offers available. When i came into store to collect my glasses i was greeted by Yvonne who was a massive help:) over all great service.
T. B.
Really friendly staff. All of the team made sure I was comfortable and attended to any questions and problems that I had. They have been very accommodating to help me with Delivery before my travels. Very great team work.
Z. A.
I would give this 5 star as I was given a very good help with the staff ( Brien & Yvonne). Yvonne is very lovely person as she has helped with choosing from different selection of brands, making sure that I can buy the correct one. She was so nice and patient, answered all my question and offered the best she can about the glasses.
A. L. M.
Hope I've done this properly as it would only let me edit a previous review. Thank you so much to the store and Blair in particular. My glasses were broken and I got a replacement pair the same day! Couldn't be happier with the service! 10 out 10 thank you!
s. b.
The staff at Optical Express in St Enoch are very helpful and always have the best costumer service, ensuring you are up to date all the way through your visit to the store or just your general eye journey. The store itself is also very clean and taken care of.
S. K.
Great service, lovely staff and all COVID safe. Very well looked after by everyone. Did feel a bit sorry for staff as the shop is freezing. They said the centre has switched the heating off as all other shops on their level are closed. Feels a It unfair.
J. K.
High quality service with friendly and helpful people. Had my eye test done and all the questions answered in a relaxed atmosphere by Waseem. And I have been led through the whole process by Jennifer who was really helpful and nice even though I was so undecided about the frames and been a right fuss.
P. S.
Popped into optical express last week to make an appointment and I was so happy that I was able to be seen straightaway! Thea was doing my eye test and she was so lovely and very knowledgable. I had questions about lasek and she was very patient in answering all my questions. Jennifer helped me choose my frames for both regular glasses and sunglasses, and again was SUPER patient because I am so indecisive. I’ve just today picked up both pairs and I love them! Absolutely A+++ service from this store from start to finish! Thank you so much!
w. d.
Excellent service staff really make you feel at ease very professional and helpful
O. K.
Nice and relaxing atmosphere. Very friendly, helpful and attentive staff. I've shared a few laughs with girls at the front and with Joanne, whilst she was examining my eyes. I was also very impressed with high level of everyone's professionalism. Thank you very much for great experience :)
C. K.
Brilliant experience! I've been coming to optical express from a young age and have never had a problem with any of the staff or the service. My optician Erin made sure I was comfortable and made me feel very welcome.
5 star!
G. Y.
Went here for a routine eye test today staff were very knowledgeable and helpful the optometrist quickly discovered a change to my prescription since my last sight test. Fiona was especially helpful and gave me some great advice on when picking sunglasses.
M. J.
Visit was brilliant, Waseem the optician was very friendly and professional and answered all my questions. Yvonne was so helpful, she directed me to the perfect pair of glasses, wouldn't have been able to do it on my own. First class.
L. W.
Amy and David at the St Enoch store were great. Amy went through all the options with me and beared with me trying on about 100 pairs of glasses. So professional and highly recommend both. Thank you!!
S. M.
Friendly, welcoming and knowledgeable staff. A little expensive
J. M.
First class service from Joanne and Blair in store today. Repaired my old glasses in double quick time and told me tons about offers and choices available for my next pair. Excellent customer service !!
C. W.
Went for regular eye check up. Booking an appointment was easy over the phone. All the staff were friendly and helpful. The eye test itself seemed thorough and covered reading as well as peripheral vision. Would highly recommend.
E. D.
First trip back to the Opticians since covid began. Felt very comfortable back with everyone wearing masks and heat taken at the door. Joanne & Yvonne (as well as the rest of the staff) were all wonderful!
T. S.
Saw Brian and Yvonne because I was experiencing double vision. Seen straight away, without appointment and had thorough tests. Great service, would highly recommend. Very friendly and welcoming
H.
Thea & Yvonne
Considering I take FOREVER to choose frames and am very indecisive, I can only commend the help and patience from Thea and Yvonne. Thank you very much for helping me to purchase the right glasses! Wouldn't go anywhere else 💙
M. Q.
Wonderful service, as always, fast friendly and expert. Always a pleasure both consultants Joanne and Yvonne patient and welcoming. Offered great range of frames for my price range, looking forward to collection 😃🤓👍
x.
Yvonne was very helpful, she went through the different shapes I liked until I found one suitable and explained the different weights of the actual lens and how it could effect my sinuses.
Sweet as pie and very helpful!
B. V.
Everytime I visit Optical Express St Enoch I am treated wonderfully by both receptionists and opticians. Fiona and Thea were lovely today and explained me everything I needed to know about my new contacts with a very pleasant disposition. Highly recommended
B. H.
The optician and the sales people of the St. Enoch's Optical Express were really helpful and made the examination easy and a breeze.
N. H.
St.enoch Optical express have been really kind and thoughtful.
Jennifer has been so helpful and honest. Being a really fussy customer she found the perfect look for me. Thea was very professional and knowledgeable. I would rate the st.enoch store best customer service I've come across in a long time.
M. G.
A couple of highlights from my visit today:
- Full range of eye tests, and I had my inner eye photos e-mailed to me free of charge,
- My work situation was taken into account when writing the prescription so that I could save money on new lenses,
- Absolutely no issues when I asked if my old frames could be re-used, and the price of the service was very friendly. I was also told that it only takes a day to reglaze frames.
Joanne and Laura provided a very good service - I was hoping for an optometrist visit which focused more on lenses and eye health than frames (I like my old ones), and it's exactly what I got.
T. I.
Thank you for calling to remind me the due date of my eye test. Really appreciate all those appointment confirmation calls to keep me on track to make sure I am not missing my eye check. Receptionist and staff's were really helpful and very nice. Instructed and guided me all the through the four eye test, that really helped me to understand what I am doing. Dr Wasim checked my vision and eye health, thank you for showing me the image of nerves and blood vessel of my eyes and for explaining me in details. Really appreciate it! Nothing major issue with my eyes so I will be visiting this store again in my next regular check up in 2 years time!
t. m.
very easy service,the assistant jennifer was very easy going,everything sorted in under ten minutes,though i may add i had a love to shop gift card that the shop wouldn't accept as they only take vouchers,maybe change that in future to accept both
M. C.
Great service from Waseem and Yvonne, made my visit much more pleasant and stopped my nerves. Keep up the good work x
Back for another check up and as always, great service and lovely, helpful staff. Top of the list for opticians x
G. K.
Yvonne and her staff were exceptionally friendly and helpful while looking for sunglasses for my partner. Very polite and more than happy to assist us.
K. B.
They keep in touch to remind you when appointments are due, the eye examinations are always professionally done and they follow up with your results immediately. Don’t like being sold sight correction surgery on every visit but accept it is a business. From last visit just want to add that their protocols to reduce any risk from Covid 19 are very good, from reduced numbers in the store, to spacing to disinfecting surfaces. Felt safe.
L. H.
Booked an eye test on Saturday and had an appointment by Sunday afternoon. As soon as I walked in the door everyone I came across were helpful and polite. Was offered a member of staff's seat whilst I waited and was seen within 5 minutes of arriving. Had a thorough eye test to get the perfect lenses and was given advice picking out the perfect frame for me.
Was seen by Jayne and Rebecca who were both incredibly helpful and made me feel very comfortable. I had been debating whether to go with Optical Express or Specsavers but I definitely made the right choice.
S. F.
I found all the staff very helpful & polite & very good at their work and that's why I have been attending optical express for many many years and would never go anywhere else ever 5star service
C. D.
Yaseem was ready right on time for my appointment. Was very attentive and friendly. Blair in store was also very helpful picking my new friend. I have left a happy customer.
H. H.
I popped in yesterday as the nose pad on my glasses had fallen off.
Despite not being a customer at their store, (I was visiting Glasgow on business), Yvonne and Waseem were absolutely super and able to mend them for me with no bother, and very quickly too.
Thank you so much!
F. S.
I was having problems with a direct debit and David phoned the membership team
and got it all sorted out for me . My lenses arrived in the post today as he promised . Fantastic service from the staff at St. Enoch Centre as always. I just wouldn’t go anywhere else . Thanks so much
T. C.
I was assisted by one of the girls, I feel so bad for not remembering her name! She gave me the full check before seeing the optician. You know who you are, thank you!! Then I was seen by Waseem and I've seen him many times, he's always been a great help for me! Yvonne was amazing after I was seen by Waseem, she gave me different frame sizes she thought would suit me very well and she was right! I can't wait for my new glasses to come in!
They have also helped my mum find her perfect glasses.
St Enoch Optical Express deserves these 5 stars.
B. M.
I bought my glasses in February this year. Like the glasses although I felt they were very expensive. One of the screws just came loose and the lens fell out scratching it. Went back in today (October). Just been charged £240.00 for two lenses. Not happy, but I do prefer their lenses.
ش. ا.
I keep going back because of Youvan, she is always helpful and there for you and she does everything to make you happy. The branch needs to get more variety of frame size as i never found a small frame for me prescription.
n. r.
I saw Laura and Waseem today in the Optical Express in the St Enoch Centre and was thoroughly impressed with the service! Very professional and identified a problem that I have had for a number of years which had been missed previously and a solution has been prescribed today in store with great advice! Really can not recommend the staff more and will continue to come here for my routine sight tests and any eye related queries. Thanks Team!
Nicky Raccio
d. t.
Had the best experience ever in terms of eye tests. Very competent,nice and fast staff. The service was very fast and modern and the staff followed me in each step (Waseem and Yvonne); the optometrist (Waseem) also well explained me the best treatment that would suit me.
Would definitely recommend!!
J. F.
Excellent service, friendly staff,
C. M.
I use optical express for my sons glasses and have done for the last 10+ years. They always have a wide choice of frames and the staff are really helpful and professional.
L. H.
Went in on the off chance that they could fix sun glasses I hadn't even purchased from them and they did an excellent job. The staff members I dealt with were super helpful and I would probably use them for my eye exam now.
K. M.
Very pleased with the service I just received in the st Enoch service branch. Had my eyes tested this morning and bought some new frames this evening. Very quick, efficient and friendly.
Thanks again!!
A. A.
Passed by and went into the store to have my glasses adjusted. Spoke to a girl called Erin who was a massive help and told me about all the great deals they have in the store. Definitely going to come here for my next eye test and new glasses !
M. L.
Was in this store this morning for my usual yearly eye test and was seen by a lovely lady called Jennifer who was very pleasant and made the visit go well along with Brian the optician whom is always very pleasant and easy to get on with can't fault this store if I could give 6 stars I would and I thoroughly recommend that if you are needing your eyes tested then go to this store. Wouldn't go anywhere else for my eye needs.
S. F.
booked a next day appointment for Glasgow St Enoch Branch online, at a time that suited me.
Went through a battery of tests, (history of Glaucoma in family), all came out well with exception, of slight decline in nearsightedness, and advised needed drops for dry eyes which they would put on my prescription for my GP to put on repeat order for me.
Good Selection of Frames, I opted to go for 2 pairs, (distance and reading, rather than Varifocals) and at my request opted for Glass lenses, as i find them clearer.
Was advised may take a few days longer for my specs to be ready due to my choice of Glass over plastic lenses, which was slightly disappointing. but Overall would give an A+ rating, for the Staff, Layout of Branch, and Service on the day , I visited..
J. K.
great atmosphere and lovely welcoming staff, Waseem was excellent and very plesent while he was doing my eyetest. And Jennifer was also lovely who got me sorted with my glasses would definitely recommend optical express.
C. B.
Staff very friendly and helpful. I was turned away at boots opticians due to being a bit late and came along omto optical express and the Man at reception was very friendly. I explained to him about my condition and symptoms I’m hvaing lately and David had informed me that he would take me straight away. Fab customer service. Thank you
A. M.
Zubir + Yvonne
Called to make an appointment but was informed they could fit me in straight away. Very helpful and testing carried out in a very professional manner.
H. M.
Joanne and Yvonne. Excellent customer service. I was made to feel at ease and enjoyed the experience.
Pick up my new contacts at the end of the week.
R. C.
Brian
Yvonne
Relaxed atmosphere and service was great, very attentive and helpful when it came to picking new glasses.
Eye test was very relaxed and informative!
Thanks.
p. m.
I had a great time Lauren the assistant manager helped me pick the perfect pair and the optician Joanne made me feel at ease on finding out my prescription. So I would use this store and company again and again.
M. G.
Alliah was lovely and made me feel really comfortable. Yvonne was really helpful and helped me choose which frame suited me best and explained everything thoroughly.
Great experience here , thank you
A. J.
We visited St enoch optical express today for our daughter.The staff was very friendly and efficient. We were recieved by Mr Wasim and Mr Blair who helped us through the eye health checkup and selection of glasses. I found the staff very kind and expert. Thank you!
M. M.
Extremely professional service, provided by highly knowledgeable and personable staff. Yvonne and Brian did an amazing job of making my eye test and the selection of glasses a pleasure, rather than a chore.
J. H.
My experience at Optical Express was great thanks to the assistance and support from the team especially Joanne, Yvonne and the eye test machine operator (I can't remember her name at this time). I ll definitely recommend Optical Express to my family and friends.
C.
Very helpful staff, i had a full eye exam with Stacey and Waseem, very thorough and explained each step of the process. Jennifer was a great help in selecting my frames, showing various alternatives and suvgestions to my choices. Previous optitions had left me bewildered but this was all very transparent and helpful
D. A.
Joanne was really helpful, listened to all my concerns and solved everything. Very nice and friendly attitude, would thoroughly recommend!
m.
We are on vacation from Kuwait & Yvonne was very helpful & patient. She helped daugter choose a very beautiful pair of glasses. I totally recommend this place because the staff is so sweet & helpful.
S. A.
Great service with a smile from Brian.
Told me the benefits of Laser Eye Surgery and was very good at putting my mind and worries at ease.
Thank you so much.
Ali.
G. K.
An absolute amazing experience!!! Rate this store for everyone whose wanting their first eyetest!! Aisha and Susie were soooo welcoming and so kind!! Can’t wait to go back after 2 years!!
s. S.
Jennifer and Blair have been Fabulous at fitting me with my new Vari Focal lens glasses. Blair has a real sense of fashion and both Jennifer an Blair were really honest as to what style of frame and colour suited me most. Today I’m back for readers! Thank you very much.
A. A.
The staff are very professional and patient. They explained every step they were going to do. I highly recommend Optical Express.
A. H.
Visited for a check up 10 years after having intra-occular surgery with optical express. Everything still looking great with my eyes and such a good decision to have the surgery. Jennifer and Brian were both extremely friendly and informative, made it a nice, relaxed visit!
J. M. (.
Very friendly staff and very helpful all COVID precautions taken care off no problem about going back to pick up my glasses when they are ready
W. B.
Seen by susan and Yvonne today. The service was very professional, they provided very good customer service. They were very helpful with booking my next appointment for consultation regarding a laser eye surgery
Thanks
S. A.
The eye test I had was great, I was given a lot of information regarding what was being done and had the different options of lenses and coatings explained to me as well as the condition my eyes were in and change in prescription.
G. M.
Thea & Yvonne was who u dealt with at optical express st Enoch and the service was brilliant, was seen on time and consultation didn’t take no long. No issues at all. See you next year
O. M.
had my first sight test and contact lens check for 4 years today with Wasim, later buying glasses with Jennifer. Great optom, and friendly staff on the shop floor :)
A. L.
Wonderful service, eye test was quick and easy, with great advice on health status of my eyes. Picking the glasses was made so much easier with the help of David!
P. O.
Saw Joanne and Yvonne today and got some great service. Have to get some new lenses but thankfully able to use my not so old frames!
Y. A.
Saw Hanna, Nadia and Yvonne today for my kids eye test. They were very helpful, and patient with my kids. Family had a lovely experience.
G. J.
I was a walk in. The ladies were super friendly. Very efficient and nice selection of glasses. I got my second pair practically free due to £90 off
刘.
Booked an eye test at this place recently, and I am totally satisfied with their service! Staff were really friendly, with no waiting time and a really thorough and detailed check. Couldn’t ask for more!
A. P.
Booked an appointment for lense fitting was welcomed by Erin taken straight for pre-test, once all done and looking at frames while there the shop was clean and tidy. Waseem then carried out a few more test before locations the correct lenses to suit, unfortunately I damages a lease and it split once fitted which then lead to more work for him but was no hassle at all overall experience was fab
R. N.
Saw Optometrist Waseem Asif for my check up. Staff and optometrist were very knowledgable, I received superb service and I was in and out. I appreciated that I wasn’t pressured in buying glasses, although it was recommended I do. Thank you!
G. J.
First class service made to feel very welcome and well looked after by Allyah and Yvonne. Everything explained in detail regarding the changes in my sight and on the various options in lenses and frames
K. M.
Very professional and friendly staff.
Excellent work. Will recommend them
to my friends and family
S. B.
Taken straight away with no waiting for appointment. Staff who dealt with my query were friendly and the whole experience was first class. Thanks Yvonne and Joanne for a great experience.
l. m.
Great shop and excellent customer service.Nothing too much trouble and my appointment and glasses were dealt with professionaly.
Many thanks to Brian and all the lovely staff.👍
T. M.
Staff were friendly and welcoming, service was fast and quick. Brian the optician was a great help and very pleasant man. Will be coming back again.
D. M.
Got great service here last week. Very friendly and helpful staff who gave me good advice. Will definitely come back here.
C.
Brilliant first experience here during a recent shopping trip today. Fiona and Waseem was extremely helpful and knowledgeable. Definitely would recommend.
L. S.
Popped in to make an appointment at st Enoch centre branch , was given an appointment for same day I found all the staff very pleasant and helpful, the optician who did my eye test was also very nice and I was made to feel very comfortable , I would go as far as to say the service I received today from optical express was top class I would highly recommend to anyone else seeking an eye test to go there
A+++++
Many thanks
J. S.
First class and extremely helpful service from optical express. I needed a pair of Reading glasses urgently. All the staff were very accomodating. So,a big thank you to Waseem and yvonne.
D. M.
Five star service and good quality product.
Have used them for twenty years now and wont go elsewhere.
David and the girls in StEnochs Glasgow abig thank you, 🤓🤓
P. P.
From the initial Free consultation, I knew my eyes were in good hands. Excellent care and no hard sell. On the day of the surgery, I arrived in good time and efficiently passed through the checking process to ensure complete accuracy and then on to see the consultant. Shortly after, it was my time for zapping. A few eye drops, a little discomfort while they created the flap and then the flashing started. Completely painless. Then repeated on the other side. Everything was explained as it happened and everyone was reassuring. A few more drops and my eye flap was replaced. I think it took about 10 minutes. Then, on my feet to a recovery area where I sat for an hour or so. A chance for a coffee and a chat with others who had just had the same. Another quick examination and I was on my way home with sunglasses on to rest. After a few hours there was quite a bit of stinging, but this only lasted 60-90 minutes. Shortly after that, I was playing pool. I won! Follow up appointments the day after, week after and month after showed my sight was stable and I was very pleased with the outcome. I had considered laser eye surgery 10 years ago, but was put off by the unprofessional Harley Street Opthalmologist I visited. Optical Express undid the bad experience I'd had 10 years earlier and I wish I had seen them years ago. If you are considering, but unsure about having laser eye surgery, or don't know which company to use. Look no further. Optical Express will look after you and you will not be pressured into anything you don't feel comfortable with.
T. E.
Saw Fiona Waseem and Yvonne today I thought they were very friendly and helpful. They gave good advice and were very professional.
L. K.
Great service from Yvonne & Cathy. Looked after the full family really well. Can't wait to get our new specs!
L.
Staff where very friendly and helpful.
h. m.
saw Joanne & Yvonne during my visit to optical Express in st enoch... felt comfortable had my temperature checked, and hand sanitizer was on offer.
C. A.
Great service from Yvonne & Waseem instore today. Really friendly and helped me through the issue I was having with the minimum of fuss! Thanks both
R. S.
I have been a client of Optical Express for over 30 years - after having successful eye surgery in 2009 and no issues my vision whilst working on my computer system has slightly deteriorated- whilst shopping today in Glasgow I popped in to discuss options at the St Enoch Glasgow store - seem right away - full and comprehensive eye test by Thea - and then discussed my options for frames with Yvonne ( who I recognised from many previous visits to Renfield Street- 2 frames chosen - all good with my seniors discount - first class service !!
Thank you
Robin
R. D.
Had first class world service at the store from the staff Yvonne and Alliah who fixed my glasses. I had horrific customer service, advice and care from Specsavers that Optical Express was my last call to sort out my glasses.
I. bought the frames privately but choose Specsavers as they were slightly cheaper. Lesson learned that cheap dose not always work and never again.
Highly recommend company Optical Express and store in St Enoch Centre Glasgow.
L. M.
Friendly and helpful staff, in particular Waseem and Yvonne. Great service. Would defiantly recommend the store to anyone needing eye testing / new glasses!
D. B.
Left very happy with my first visit to this shop. Actually said to your staff thankyou for a very welcome, attentive and friendly service. Mardi, Stacy and the optician Brian are a credit to yoyr business.
R. L.
Great service, very kind and knowledgable staff. Kathy served me and made me feel at ease. Great prices, and didn't feel pressured about buying anything at all, highly recommend.
S.
I went to this store. I didn't wait long to get my eyes test done. The staff were helpful and the prices are reasonable. If I wanna get a new pair of glasses I would go to this place again.
C.
Saw Thea and Yvonne and I received great advice and service. Delighted with my visit and would highly recommend.
G. K.
OMG what can I say, amazing! I no longer squint constantly and now more confident in driving, going out ordering from menu's. Before surgery I never could have imagined how wonderful the results would be. Thank you Optical Express for lighting up my world and giving me vision that I've never had, enabling me to do so many things to a better standard, to be honest no words can explain. The reassurance pre, during and post operation is second to none, at an affordable price with class service and treatment throughout. I am one happy lady.
R. A.
Thea and David were both great at making me feel comfortable as well as helping me to understand without being pushy. I would come back as I felt they cared about me.
T. D.
Great experience. Very helpful staff. Waseem made me feel at ease with eye test and Yvonne was very helpful when choosing my frames
G. E.
Excellent service under Covid restrictions. Great choice and advice. Will recommend to everyone I know.
E. M.
Staff were absolutely lovely and made you feel so welcome. Very helpful aswell x
Y. L.
Waseem was a delightful young man and Yvonne was pleasantly patient with me in deciding what kind of lenses to go for. Much appreciated, team! Keep up the good work, lots of loveeeee xox
A. M.
Very helpful staff from entering to leaving
and very professional thanks again
Tony
L. C.
Met with Joanne the optician and dealt with Yvonne Hughes for after service. Great service and two new pairs of glasses purchased for myself and my husband!
A. D.
I saw Thea and Ivonne, the service was amazing, very professional and the glasses are fantastic.
I am very satisfied by coming in here..
Thanks a lot!
J. M.
Fantastic service in difficult (covid) conditions. David (front desk) and Joanne (optician) are absolute stars! Can’t rate this team highly enough. A+++
J. B.
Very helpful staff. Good selection of frames compared to other large opticians.
D. W.
I got my eyes tested yesterday by Waseem. He was very friendly and helpful, as were the girls out front. Glad that I now attend this branch.
H. R.
Great service. Quick test with a lot of clear explanation of the process and results and a lot of friendly, helpful feedback regarding frame options and pricing solutions.
I. D.
Saw David and Thea today for a regular check up. In general, good care and tests, but the place always seems to be running late for appointments.
D. M.
I was fantastically well looked after by Brian McGill and Yvonne. Both were extremely helpful - talked me through all options and put me at my ease throughout the whole visit.
M. B.
Jayne and Yvonne very patient and helpful for sight test, contact lenses check and pick of new frames. Great, friendly service
M. T.
Yvonne helped me select glasses with the perfect fit and select the right lens type for me. Great advice and takes the time to get the order right for you
K. A.
Great experience from the team at optical express. Fantastic service from Cathy, she was fantastic and helpful helping pick the right frame for me! Thank you Kaye
J. K.
Brian (Optician) great service as always, very professional.
Jennifer (Assistant) was very professional and a role model from a customer service perspective.
A. S.
Waseem and Blair were great today and helped my mum and gave her advise on laser eye surgery. Overall fantastic experience.
L. M.
Saw the optician Brian for my injured eye. Gave some excellent professional advice and helped to reassure me. Excellent service from the entire optical express team
J. M.
Yvonne helped me make an appointment quickly and without hassle for my normal check up. Very friendly and helpful service.
M. A. T.
My first time with Optical Express which was great, very friendly staff - from the Optician to the Optical Advisor at the desk!
S. A.
Fantastic experience. Felt very welcome. Staff polite, courteous and willing to assist. Will always come back for their warm hospitality. Thanks
F. A.
amazing service from waseem and laura. The eye test was very thorough he checked my eyes to see if they were dry. they were very helpful and accomodating and made me feel very welcome
R. B.
Excellent service, thorough eye exam. Staff all very professional and friendly. Would highly recommend optical express for eye care needs.
h. s.
Today I saw Wassim, Amanda, and Yvonne and they took great care of me. I felt valued and had a good time choosing frames 😊
H. S.
Had a great experience today at optical express. Jennifer was very helpful and assisted us on the best offers and made the decision making alot easier
S. R.
Very friendly and quick customer service. I had lost my glasses and they advised can try rush me another pair ASAP . No issues would recomend
F. W.
Had a great experience today getting my contact lenses checked, all staff were extremely helpful + attentive - particular thanks to Laura, Wasseem and Yvon for helping me out!
C. B.
I saw Yvonne and Vicky today at Optical Express. Wonderful service and advice given today. Thank you so much. I would highly recommend a visit to the store.
m. l.
The staff are very friendly and courteous they always have the time to help you however busy the store is and always there to help you choose your products would recommend them to anyone
K. M.
I was taken before my time by Jennifer. Then saw Thea and both where very good and gave me options as my eyes had got worse. I am now in the process of updating my lenses.
W. D.
Waseem and Fiona were excellent at arranging appointment band carrying out tests. An excellent and professional experience.
M. P.
Superb service. Walked in for an appointment late Saturday and got one for the next day. A bit frustrated with another optician but would happily keep using Optical Express.
R. M.
Great service from Jennifer she went above and beyond to sort me with new glasses. Professional and courteous.
R. J.
Went in store today to get repairs for my glasses. Staff were lovely and welcoming, was in and out in 5 mins. Would definitely go back.
P. D.
Just popped in in the off chace of gettin eye test and was takin straight away by very helpful staff (david)then had eye test with Waseem then Yvonne who sorted out my frames .Simple.Highly recommened!
C. W.
Joanne and Yvonne were very professional and helpful! Everything was done quickly with no fuss. Highly recommend!
D. O.
I found the service in the St Enoch store to be 1st class and Fiona who dealt with me was very professional and most courteous, polite and helpful...
G.
The team was friendly and explained every step of the examination. I know they want to sell glasses but at no point did I feel the hard sell push or pressure to take a more expensive option. Most reccomeded.
M. D.
Susie and Aisha very helpful.
Susie had a superb understanding of keratoconus and the implications it has on prescription glasses.
Every step and decision was explained thoroughly.
A. C.
Excellent service. Staff very helpful. Good quality frames.
A. M.
Staff were very friendly and approachable. Everything regarding my eye test was explained to me clearly first and any questions I had were answered without hesitation.
C. W.
Saw Waseem and Yvonne who helped me with my eye test and choosing new glasses. Excellent service and would highly recommend this opticians
I. Y.
I feel as though it was really good and quick and also enjoyed the help I received as managed to get appointment rescheduled twice.
S. G.
Thea and Jennifer were really helpful, friendly and professional. First time here, will happily continue to use for eye tests in future
J. K.
Waseem was exceptionally knowledgeable and informative.
Yvonne completed the admin in a speedy efficient manner.
Will continue to use this branch in future.
D. M.
I had a very professional and relaxing eye test with waseem and Yvonne. Both were very accommodating and friendly, I would recommend to anyone.
A. L. C.
Sophie & Thea helped me today and they were fantastic. Very professional as always here!
k. c.
Managed to get an appointment within 24hrs and the staff were all really friendly and helpful. Would definitely recommend.
A. P.
whole experience was very easy first time visiting since covid , staff were lovely and following all rules and regulations.
R. D.
Saw Yvonne & Fiona today, have me plenty time to choose the right frame, very helpful & excellent service!
R. Y.
Experienced very good service from Joanne and Yvonne today. They were very nice and attentitive with my mum
G. A.
Brilliant service from Joanne, David and the team today. Would highly recommend to anyone and everyone to pay them a visit.
P. M.
Saw Thea for my eye test and Yvonne dealt with the sale of my glasses. All very helpful. Great service.
w. b.
Staff were very helpful and pleasant.
L. G.
I was a little anxious going to the opticians but there was no need to worry. My temp was taken and everyone was very aware of social distancing
c. m.
Staff are very friendly and make you feel comfortable and at ease very professional would highly recommend if anyone is looking for an eye test that they go to optical express great service 👍🏼
T. W.
The service at optical express st enoch was great thanks to the staff at the store they made me feal relaxed in a friendly atmosphere I can't fault them is why I have been going there now for 6 years great jod guys thank you so much looking forward to picking up my new glasses (Fantastic xxx)...........!!!
L. H.
Thanks to Yvonne and Brian. As per usual my experience was excellent. Thorough and informative eye exam and excellent advice and service.
I.
Lovely service and super friendly staff! Thanks Fiona and Waseem for taling care of me today! See you in another 2 years.
T. C.
James was very good at booking you in at short notice, aliyah was fantastic and very helpful. I have enjoyed my time here.
H. A.
The test was quick and easy, and the staff were so kind and friendly starting with Claire, Yvonne, Blair, and Waseem who was my optician.
Thanks OE.
S. B.
I recently visited the Optical Express store in St Enoch centre it was my first visit. I was made to feel very welcome from all the staff working there and i am very pleased with my glasses. Thank you
S. W.
I went in for an eye test and was looked after really well. Vicky and Yvonne provided a great level of service so I would highly recommend this branch.
l. h.
Staff were fantastic, they explained everything & answered the questions that I had
F. K.
First time at an optical express store and I really loved it! The staff were very welcoming and it honestly made my day!
g. c.
Excellent service communication prior to appt outstanding and in and out and my lunch hour. Thank u again defo recommend 5 stars. X
g. m.
Was in the today & saw Waseem & he was very helpful.
Returned to pick my reading glasses & Yvonne was equally as helpful & very informative.
T. N.
Joanna was amazing. I had grit under my eye that was causing me real hassle, painless and out in minutes.
F. D.
Treated by Waseem and Yvonne lovely visit lots of time and attention. Walked in without an appointment. Excellent service.
L. M.
Visited the store today with my mum and service was really good would definitely recommend!!! People who help us was Waseem and Yvonne 😁
A. m.
I was in today getting my new glasses and was so happy with the service that I received. A big thanks to Yvonne & Mardie for there help!
J. J.
Great service and excellent staff, but prices are just a bit too much !
b. m.
Excellent service at this store from Yvonne and Blair!!. Seemless experience and its worth a visit to get your eye checked.
J.
Visited optical express for my first eye test and was very impressed with the level of service from all members of the team, would highly recommend!
J.
Great service and friendly staff. David was especially helpful in picking new glasses.
P. M.
I’ve used Optical Express in St Enochs shopping centre for years and have never been disappointed. Helpful and knowledgeable staff. Well done!
d. s.
Have been in store numerous times stafff are really friendly i saw yvonne and got new glasses she was very helpfull would recommend
V. A.
I had a lovely experience with the girls at optical express. Yvonne, Joanne and Erin are awesome. I'll be back.
P. C.
Great service and excellent assistance and guidance from Yvonne . Not rushed in any way and all staff very pleasant.
S. M.
Many thanks for taking the time with me today at nearly last minute. I travelled a distance to another spectacles firm who never accommodated me. Laura and nidah did. Many thanks.
K. H.
Went in today and was assited by Yvonne who was helpful, assiting me and advising the best options. Great staff and happy to return
N. O.
I was very please with the service I received from Yvonne today. She was very friendly and helpful.
I. D.
Lovely staff, very helpful and efficient. Had my eye test here and Amanda and the team are very helpful and friendly
D. C.
Waseem, Alex and Yvonne. Extremely professional and very friendly, efficient service and made to feel very welcome. Recommended, thanks
J. K.
Customer service is excellent. Been a customer for many years. Excellent after sales care also. Recommended to friends.
n. h.
Saw Thea and Yvonne today. Fantastic and proffesional service. Absolutely great.
j. s.
Staff very helpful and geat advice helped me to choose new glasses with confidence .
J. T.
Joanne very helpful and professional. Yvonne explained all types of costs when buying glasses.
Great service
M. B.
Service was quick without much waiting time. Jennifer and Thea were professional, helpful and knowledgeable.
P. C.
Excellent care provided by Jennifer and Fiona, as well as Joane the optician today.
Highly recommended.
B. E.
Today I saw Fiona Waseem and Yvonne
They service great and I felt well taken care of
J. M.
Excellent service. So glad I popped in and pleased to find nice new glasses to suit.
K. A.
Bought 2 pairs of glasses here today. Jennifer was really helpful and kept my budget in mind.
A. R.
Great service and were able to successfully accommodate me as I was an emergency appointment because my usual opticians were closed.
M. H.
Today I saw thea and Yvonne and it was a really nice experience, they were lovely, very helpful and friendly.
C. A.
My experience with optical express at St Enoch branch was great i dealt with Waseem and Erin they were very helpful and freindly.
L. D.
Very helpful staff and efficient. Aisha was nice and the optometrist Susie made me feel so comfortable and was lovely.
J. K.
excellent staff in optical express. Waseem was fabulous with me and my son. thank you for all your help.
C. G.
Great service- fast online booking, called me to check my appointment, served quickly and efficiently in store by friendly and knowledgeable staff.
C. M.
Second appointment two years after the first and still a great service from Joanne and the St Enochs team. Thanks
C. S.
Very friendly and professional every time. I got my first glasses many years ago and I am still with Optical Express
m. m.
Great fast & very friendly service. My first glasses and
David & Pamela made it painless!
A. T.
Went in for an eye test today, Thea was great and all the girls helped me picking out new frames for the new glasses
M. F.
Joanne and Yvonne were very nice and friendly and had a lot of information that I need would highly recommend this store to people
A.
Was seen right away when i arrived. Eyes tested efficiently by Waseen then further service from Yvonne was spot on. Thanks a lot!
E. C.
Saw Alex and she was lovely, friendly and we was hapto have a wee banter. Saw Waseem and got eyes checked out as well.
J. D.
As usual a very good and attentive eye test, pleasant people who go
out of their way to make you feel comfortable and well cared for.
Good curtious attention.
J. R. T.
Yvonne was very helpful with finding my new glasses. Quick and efficient service.
L. M.
A great , friendly ecperince!! Finoa Jennifer and Thea were extremely helpful and knowledgeable. I would highly reccomend visiting optical Express St Enoch
L. M.
I saw Waseem and Jennifer today and the service was excellent! Jennifer couldn't have been better helping me choose glasses :)
A.
Tested by Fiona and Thea in this centre, very friendly and excellent service, would definitely come back here for my next test.
J. C.
Fiona and Thea were lovely, quick and efficient service from friendly staff, and a cup of tea and biscuits to top it all off. Thank you.
E. M.
Had laser surgery in 2006 with Optical Express and my eye sight since has been fantastic. Also offer great after care with regular check ups
L. B.
Excellent service. Very pleasant efficient staff. They were very thorough. Even saved me money.!!!
Great service.
s. c.
Was seen quickly without an appointment. Saw Waseem and Jennifer who were groovy and there was an excellent atmosphere.
J. J.
Excellent service explained exactly what was wrong with my sight staff where excellent 10 out of 10
D. S.
Easy to make an appointment, low pressure of sale, good location. 4 stars as the testing area a little cramped but otherwise fine.
N. M.
Susan and Yvonne served me today at Optical Express St Enoch. Had a really nice realaxed and friendly service :D
J. J.
Staff are very friendly and very knowledgeable, felt at ease from start to finish, really would recommend getting tested in this shop.
A. R. A. M. (.
Thea was very friendly and helpful in explaining in detail about my eye condition, would definitely recommend this clinic.
N.
All staff were extremely helpful and lovely, especially Waseem and Yvonne, would recommend this opticians 100%.
J. M.
Staff all very helpful , gave me a good explanation for everything they were doing and everything I required , helped me to get finance to help pay for my glasses which was a great help definitely come here for any issues related to eyes
U. E. B.
Thea was really helpful & tactful I helping me with my eyes getting worse! Loved the staff really smile & helpful with frames! 🙂🙂
L. M.
Very good service
C. C.
Had an appointment today. Everyone was polite and helpful. Thank you Aaseem and Jennifer for everything.
M. R.
In store tday had excellent service from Joanne and Yvonne very helpful and pleasent young ladies.
E. G.
Joanne was very helpful and reassuring and assisted by Jennifer. Would be happy to recommend.
O. G.
Fantastic service. David and Joanne at the St Enochs centre Glasgow were fabulous.
F. U.
Susie and Yvonne were amazing! Can't recommend highly enough! Will definitely be back!
G.
Met with Yvonne and Waseem, very nice service, took a while but beyond that no complaints
C. M.
Amy was nice the service was lovely. The store is laid out nicely and overall it was a pleasant experience.
A. B.
Great service from all staff, very friendly and helpful with my new purchases
Many thanks!
R. S.
Great friendly staff very efficient felt like my needs were met. Excellent standards
L. H.
Jennifer and Joanne looked after me brilliantly and recommended everything that I need for better eyes! :)
V. S.
Had a lovely experiance thanks to Blair and Thea. Very helpful and welcoming team at St.Enochs
A. A.
Cool and very welcoming staffs. Very helpful and attentive. Will definitely recommend
S. m.
Waseem and Yvonne, looked after me very well today. Eye test and my first pair of varifocals, getting on a bit!
R. H.
Very helpful staff. One in particular caught my eye. Alway happy to help and happly deal with horrible chat up lines
C. M.
Great friendly atmosphere - exceptional service from Joanne and Jennifer - would certainly recommend
A. W.
Quite disappointed that even though we are in the lock down restrictions. I hv never heard from them regardg glasses. They could at least communicated.
H. M.
Excellent service, Thea was great and friendly during test, would absolutely recommend
A. M.
Great staff, service has been spot on since I decided to use Optical Express over there biggest competition.
S.
Brian and yvonne were both very pite and helpful, great service, would come back again
E. D.
Good efficient service. Been back and forward with my contact lens prescription so now seem to have the correct one
D. M.
Had a good eye test. Jennifer and Waseem were very helpful too. Couldn't be more happier.
A.
Absolutely fantastic staff here, especially Susie and Yvonne, wouldn't go anywhere else.
i. m.
Eye check today by Brian excellent service then chose new glasses served by Crawford again given excellent advice would highly recommend Optical Express
A. M.
I had a great service from Yvonne, helping me getting new lenses.
Would recommend this place.
A. P.
Very helpful staff and very knowledgeable on their product which helped with decisions re my purchases. Would recommend
E. R.
Saw thea and Yvonne and had a great service. Very helpful and informative
j. t.
Amazing service from all the staff at St Enoch very helpful and friendly
E. F.
Staff at St Enoch Centre Optical Express are very friendly and very helpful. 5 star service all round.
F. M.
Good service. Fast response and looked after
H. L.
Great service. Blair, suzie and Yvonne all great. Helpful and supportive staff. Thanks
j. 7.
I saw Thea and yvonne today great service very helpful friendly service made to feel very comfortable
C. A. L.
While on holiday called into shop to asked if they could adjust my glasses, the young man I met was very helpful and polite ,thank you
J. G.
Had a sight test today, and I saw Brian,Yvonne and Melissa, they were all very curteous, professional and very friendly.
A. H.
Great service from Waseem and Yvonne. Answered any questions and provided some good recommendations.
A. I.
Thea really good service, nice and friendly,
Yvonne great with customer and easy to speak to
M. A. C.
Excellent service. Thea and Yvonne were great and good customer service.
L.
Great experience from all staff very helpful and friendly. Recommend people to come to this store :)
M. B.
Saw waseem and Yvonne today. Service was very good I would recommend this store to friends and family
K.
Warren and Jennifer were very helpful, I would recommend this opticians out of all the other ones in Glasgow!
D. L.
Today I got my eyes tested by Wassem and Fiona, all round great experience, it was quick and easy.
N. H.
Saw Thea and Yvonne. Great help and service today as always.
C. E.
We saw yvonne and Stephanie and Susie. .they all offered us great services and advise re chosenine our glasses
J. O.
Saw vicky and Yonne. Happy with quality of eye test. Service was excellent.
P. M.
Eye test with Waseem and service with Yvonne. Very professional, lots of information when asked. Great service!
j. m.
Saw Thea and David today and the service was great, very nice and helpful.
C. S.
I had great customer service from both Jennifer an thea today at the store
C. M.
Thea, Nadia and Jennifer were all extremely friendly, accomadating and super helpful! :)
L. G.
Yvonne was very good and all the staff are great. Well done guys.
G. M.
All very straight forward, I was early got seen straight away staff very friendly and professional. Been a customer for years.
L. B.
Quick and easy. Very friendly staff. Been coming to Optical Express for over 8 years.
C. C.
Absolutely amazing staff professional polite and defo welcoming 😊
J. A.
Had my regular check up with Blair and Waseen. Very efficient service and friendly staff .would recommend.
D. O.
Waseem and Jennifer were very helpful for my first appointment for eye test and contact lens trial
Would recommend
I. P.
Very happy with a lovely customer service from optician and customer service team.Always feel welcome to come back.Thank You
P. D.
Had my first ever eye test and then help to pick my first pair of glasses. i highly recommend them.
A. C.
Really good service. Was taken almost immediately and the staff were excellent. 👍🏻
A. G.
Saw Hannah and Nadia, the service was really good with all my queries answered to satisfaction. Thanks
E. K.
Excellent service today for my eye test and help with choosing new specs from Jennifer and Easement.
H.
Jennifer and Waseem were very helpful and pleasant and made my visit an enjoyable experience.
C. M.
Accompanied my partner who was seen by Theo Yvonne, very very helpful and pleasant great service
K. B.
Friendly and professional staff, was put at ease while taken eye test, and while buying glasses
M. H.
Wassem, Fiona and Yvonne were excellent they were very professional and friendly great service
A. A.
Seen Jennifer and wasim today very helpful and professional service feel better already thanks alot
N. W.
Great helpful and friendly staff experience, welcoming and helped inform me of any queries I had relating to my eye examination
D. M.
Staff were very helpful, polite I would recommend optical Express to others.
L. H.
Went for a supplementary eye exam today for dry eyes. Waseem and Yvonne were very helpful, would recommend
P. P.
Five stars for service from staff . I think prices should be displayed preferably in large print .
D. M.
Stacey, Waseem and Yvonne
Very helpful, supportive service. Friendly and efficient.
H. M.
Very happy with the customer service I received, very friendly and helpful staff!
Wouldn’t go anywhere else.
h. j. m.
The staff are always so helpful and friendly.
Optical express will always be my go to eye specialist.
M. L.
Waseem and Yvonne excellent. Customer care very helpful in their help with choosing frames
M. G. (.
Great staff, great choices in frames. Big thanks to everyone that helped me today.
m. r.
Was very happy with service everything explained well wazzam and Yvonne great with me
S. M.
Saw Joanne & Yvonne. .very thorough.friendly& helpful.helped me choose great glasses.
M. B.
Very attentive and friendly staff. Fast and quality service all round.
T. (.
Quick and easy appointments and friendly staff, Yvonne in particular was happy to explain anything and helpful.
S. S.
Waseen and Yvonne were both friendly and helpful, lovely service thanks!
R. L.
Great eye test and the staff are amazing thanks..
M. K.
Excellent service provided by Yvonne and Waseem, did not have to wait at all.
C. R.
Mahtab and Yvonne
Excellent services, had fun choosing frames and was taken straight away!
S. M.
Very good customer service.
D. L.
All staff were very friendly and helpful. Thea was very kind and answered all my questions.
R. W.
Saw Yvonne today and Thea great service would recommend them any one
S. M.
Very helpful and professional service. The opticians and other employees are very knowledgeable and understanding.
E. G.
Yvonne was very helpful and service very good. Enjoyed my experience with optical express
I. J.
Great staff. Really friendly and explain everything before and after. Highly recommend.
A. M.
Great friendly service from Stacey and Wasim. Walk in appointment and no waiting about. Recommended
j. k.
Great help and friendly staff, always go with Yvonne's choice of frame.
M. G.
Saw David and waseem and I thought the service was great and very friendly and good customers service
A.
Professional, very helpful and friendly. Staff lovely. Highly recommended.
G. F.
Saw (pun intended) Waseem and Yvonne. Friendly, good, assured service. Back again next time.
S. R.
I was helped today by Mardi, Waseem and Jennifer who all gave excellent service. Many thanks 😁
j. B.
I am happy for the screening I have got from at st Enoch nice service,happy thanks for all the staff.
E. C.
Saw Brian/David and were very efficient, Jennifer was brilliant
J. W.
Great customer service, very helpful. Would recommend. Nice choice of frames.
S.
Yvonne and Thea were wonderful today, very helpful and patient!
k. k.
Hie, I love the nice service I got fromYvonne and Joanne. Best Regards
S. S.
I was happy to be received by you. And I hope you'll continue to be kind the way you were with us.
Best wishes
D. B.
Very helpful fab service from cathy gave me great advice on my frames and choices
N. M.
Happy with the service provided by Jennifer, Nadia and Thea. Competent, efficient and cheerful.
G. D.
David/waseem were great and got through the process every efficiently. And had a nice time.
A. K.
Thea and Jennifer has me booked in straightaway and Thea went over all that was needed with eye and the Jennifer helped me choose right frames and types on lense
m. r.
Very good customer service at this branch staff where very attentive and happy to help.
E. M.
I had a lovely experience here, very efficient and friendly service.
s.
Fantastic helpful staff they made me feel at ease every step of the way.
A. M.
David was very helpful in helping me choose my first pair of glasses.
S. S.
Joanne and Yvonne were really helpful and provided me with an excellent service
J. M.
Great service from Joanne and Yvonne was very helpful helping me find frames
A. M.
Joanne & Yvonne
Excellent & courteous service provided by you throughout my eye test.
Alan
E. W.
Good service and excellent staff 👍
c. j.
Staff were very helpful and welcom
When willi get my new glasses
J. R.
Was in today for an eye test, very friendly and informative staff recommended suitable options for my glasses which I took.
Jason.
A. K.
David was very helpful and made the choice easy great experience thank you:)
M. D.
Saw Waseem and Ashley, warm and friendly professional service . Recommended
R. M.
Today I saw Yvonne and Brian it was an excellent service thank you
D.
Great service from Cathy and Brian!!! Thanks guys and I would recommend both of you to anyone in the world!!!!! Great people!!! Thanks!!!!!! 👍⭐️⭐️⭐️⭐️⭐️
J. N.
Great service warm and friendly staff felt most welcome and comfortable
A++++++++
B.
Friendly staff, good service overall, thorough eye testing conducted.