Reviews of Specsavers Opticians and Audiologists - Kirkstall. (Optician) in Leeds (West Yorkshire).
Specsavers Opticians and Audiologists - Kirkstall
Shopping Park, Bridge, Bridge Rd, Kirkstall, Leeds LS5 3BL
Description
Information of Specsavers Opticians and Audiologists - Kirkstall, Optician in Leeds (West Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Specsavers Opticians and Audiologists - Kirkstall
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
9 am–5:30 pm
Sunday
9:30 am–4 pm
Reviews of Specsavers Opticians and Audiologists - Kirkstall
A. W.Excellent service well looked after and help in choosing frames. Plenty of choice and frames collected on arranged date. Very well run and pleasant helpful staff.
L. J. C.Good customer service
L. W.Quick and good friendly staff
M. T.Staff are brilliant
J.Very helpful and knowledgeable staff
G. E.Too expensive for specs
M. P.Friendly staff. Very helpfull
B. K.Easy parking and good variety of shops
G. R.Excellent customer service from Zach
H. K.Everyone is helpful and very kind.
R. H.QUALITY specs and amazing staff!!!
J. Y.i like this place, i think the service is cool, staff are really nice :)
N. W.Great staff , great offers.
f. “. d.Good customer service
M. P.It is very good 👍 👌
A. S.They helpful and friendly
K. G.Good for glasses and hearing aids.
D. A.Customer service was spot on
J. S.Very attentive staff
J. L.Very good service
A. E.👓
L. A.Good service and good offering
D. m.I didn't like how I was treated by the optometrist I was wanting to to whether it would be cheaper to purchase a perscription for contact lenses online and I didn't know there was another option of a direct debit and while I was making up my mind the optromertrist said causese were cheap were specsaver as if I was supposed to know and then she said do the math in a damanding stern tone and it had completely took me off guard but I felt to threatened by her to react and I let it go but after a few visits to got my eyes tested I noticed she was displaying a lack of professionism again i complained about an eye infection I had contracted by trying to get and eye Lash out of my eye i said I it wasn't caught on the lense when she conducted my eye test so she wasn't able to see but I think I got an infection through touching my eye by mistake i eventually got this cleared but I had spoken to the optomitrist in she had said just use eye drops yet in another demanding tone and ihad have put my fingers in my eye and I felt like she was makeing assumptions about me and trying to rub salt in the wounds even though it felt like she was trying to help its put me off going back to this specsavers and I was left feelimg like should cancel all my direct debits and never go back to this branch again because I felt like she spoke to me inpolitley with disrespect I felt like she was bossy and domineering I was left feeling under pressure to do things I didn't want to do she said it not worth going to the chemist to get your meds come to me next time and she said I'll pick a chemist for you i didn't feel I was given enough time to make my mind and fely like I was reluctantly complying to everything she wanted and when I did say no she was still persuading to do what she wanted without asking me first. ivo have lost complete trust and faith in the optomitrist and as much as she was trying to do her job and she was to help and wouldn't have known how it was affecting me and maybe trying to ease her discomfort and she may have been going through a difficult time and she didn't know how to react any differently than she did at the time it still left me feeling uncomfortable with what she did I felt under pressure to accept her help to put a contact lense in my eye i didn't like how she was putting it in my eye so I refused her help and said no I will put it in my eye and she then repsonded by saying no let me put the contact lense in your eye i felt so under pressure that I reluctantly complied and regrettably I should have walked away and gone somewhere else but the other staff were great one helped me get my contact lense in at my own pace she made up for the optromertrist lack of customer care and and there was a lovely women who works there she helped me choose my glasses and was very curtious and professional and the other women when I phoned up was so helpful when I needed to order a new perscript ionso I think it is just the professional relationahip with the optomitrist that isn't working its proving what shes doing to the other staff I just hope noone goes through what i did in specsavers with the optomitrist I had a better careing optomitrist at albion Street i think I'm gonna go back there.
A. F.Good helpful staff.
W. D.Good customer service
J. L.Very good service
I. S.Good customer care
J. W.My whole family now go
L. S.All the staff are helpful
k. s.Not bad
R. F.Foresight is a wonderful thing.
K. S.Excellent service.
a. s.Good experience
J. W.The absolute stars of this place are Krish the optician and the manager whom are great here, really friendly and deliver a superb customer service. A couple of others too who show some potential, if lacking in a little confidence but it is certainly Krish who means we will keep going back. Dynamic, professional, smart, thorough and knowledgeable and passionate about his work. Reasonable prices. If there was any constructive criticism I would give it would be, often there are more staff than I have seen at any other small store and yet there can still be long wait times as the staff mill around. A couple of the older ladies can seem a bit miserable in comparison to the others but they are attentive and helpful. One female optician seemed more interested in the mirror and her perfect positioning of her blue head attire than customers.
R.Great service
F. S.Good service.
B. B.excellent service.
K. B.Great service
M. M.Quick and pleasant.
L. J.Great staff
E. B.Great
R. I.Easy to get to
D. a. l. P.Always go here
K. A.Quick and basic
R. C.Great service, I booked my appointment literally 10mins prior as I was having problems with my vision. I was greeted well upon arrival, handed over to an initial assessor, then passed over to have the main eye test. Once complete, I was then allocated my own advisor who discussed my options and where to go from there. At times it felt a little as I was being passed from person to person, but I fully understand that this is the way that the structure is set up, and each person is a specialist in that area - and every single one of them was polite and inviting, so I can't be negative about it. My only grumble, is that I wouldn't say I have ordered the most technical prescription, or bespoke frames, but I have to wait 9 days until my new eyes will be ready. There was no offer of speeding up the process, i was just told that was the best that could be done. I was booked in for when they would be ready, so they can be shaped and made sure the fit is right. I Look forward to picking up my glasses in a week or so. All in all - the in store service is top class.
d. c.Ok
J. D.great staff
K. S.Very helpful
M. R.Excellent
m. G.Helpful staff
D. B.Good
M. W.Brilliant Opticians
Z. 2.Choice
C. S.Brought vision back
P. F. F.Professional staff
K. M.Don’t usually do online reviews but I really can’t praise the staff here highly enough. I broke my glasses and needed an emergency replacement. From the initial enquiry phone call to my new glasses being ready for collection, everyone went so out of their way to help. They are all super friendly, professional and just a real pleasure to deal with. This branch is no longer local to me, but I will make the journey back next time I need a sight test or new glasses.
C. H.Professional
B. S.Good Customer services
N. A.Many thanks to the staff at Specsavers Kirkstall, particularly the Hearing Care team for looking out for me in my time of need. I had a major problem with my hearing aids, and was remedied on a very short notice.
Very accomodating. I would highly recommend this branch.
N. D.Awesome staff, great place. What's more to say?
K. H.V good optician's, all the staff are friendly, masked up, helped me understand my prescription and options for glasses, listened to what I wanted and were kind and helpful
P. B.
S. M.
J.
M. B.
A. J.
M. L.Excellent customer service at this store. The young trainee girl ( sorry can't remember her name) was really helpful and patient while I picked new frames, very polite and professional throughout my appointment with her.
C. H.
D. R.
T. B.
s. b.
K. A.
D. H.
H. S.
b. S.
A. T.
M. M.
R. T.Just been to Specsavers Kirkstall having broken the nose support piece off my glasses. The staff were exceptionally polite and helpful, particular Jade and the manager (sorry didn't get the gentleman's name). I agreed to send my glasses away for repair and left the shop. Less than 10 minutes later I received a call to say that they had found a frame exactly the same as mine and had fitted my lenses into the new frames all for the same £15.00. Now that's what I call service. Well done and thank you very much.
n. r.
B. B.Great staff, Niz was lovely and explained everything so well. Great service and was a fine experience overall :)
T. D.Haven't had eye test for a few years. ...
But wanted a check.
Was on readers but not anything else.
Excellent service
And 90 quid lighter.(2 specs later)
Pleasant experience.
G. R.The quality of service was reasonable, but i couldn't say was exceptional. They are understaffed in terms of optometrists, had a 25mins wait after time of appointment. The sales assistants i felt were rushed, and offered little help in the way of telling me which glasses i suited, or would be good for me. When choosing alone this is a daunting task.
A. D.visited for the first time but definitely not my last visit,i was greeted very warmly on entry,all the staff were dressed smartly and looked to be busy with customers and most importantly to me everyone in the shop were wearing masks and i felt safe which was important to me,very well run and very professional staff,a very pleasant visit
F. W.Thanks Nis and Laura for a good experience while trying out contact lenses. Made me feel relaxed and understood my requirements. Would recommend visiting them if you're interested in a free trial
J. B.Fantastic opticians, however the meet and greet and fitters leave alot to be desired. Rude and inexperienced, and not providing knowledge properly about offers and options. Too many cooks, not enough chefs. Thank goodness for casper
Y. A.Eye tests were organised at short notice and we got the whole family in together. We all got glasses sorted within an hour of tests, loads of frames to choose from. Staff are friendly and helpful, would definitely recommend to friends and family
C. M.Went in for emergency glasses while in lock down cost me more than I wanted to pay. Pity my usual optician's is closed, won't go back.
W. M.Location is great as there is free parking and some other shops if you would like to do some shopping too. Staff were nice and helpfull. The service was very quick.
C. C.Great place to go and be looked after. The staff are always welcoming and knowledgeable and ready to put you at ease. I've been a client for several years and the standard has never slipped or altered. Always a good experience.
E.Staff were friendly and helpful for my partner, gave brilliant options to other glasses he needed and really helped him figure out the best pair for him
R. G.Dealt with Casper at spec savers Kirkstall, very eloquent, very knowledgeable and an absolute gentleman. I am a local car dealer and suffer eye pain while at auction and watching tv. Casper took EVERYTHING into consideration, the distance from the tv, the glare at auction from sodium lighting and constant flashing hazard warning lights and even other medical issues I have including my posture. I got a great deal to include anti glare at only £69. Left to my own devices I chose COMPLETELY the wrong frames, Casper immediately pointed this out and zeroed straight in on the PERFECT pair (he was right). I've dealt with all the other staff there and they're all great but I never felt the need to leave a review. It's my job as a car dealer to look after people, but today I felt looked after myself - and that's a nice feeling! Well done Casper ! 👍
I. E.Really friendly and helpful staff, helped my elderly mother in every way, very kind
A. I. (.Nice airy place to go have your eyes checked, been going for years for my eyes here......low end to high end pruces depending on what you want and like and the good deals on like 2for£69 +lenses etc. If you want great friendly service try Specsavers Kirkstall you will not be disappointed.
D. W.Came in yesterday to see if I could get my glasses fixed due to a accident 🙄 I was met by a lively lady summer so friendly it was a pleasant surprise . Summer also managed to fix my glasses thank-you
R. C.Had an eye injury at work on wed last week. . Didn't realise what I had done until Friday. Went to boots chemists who panicked me to going to a NHS walk in and saw a lovely Indian female doctor who suggested I see an optician I went to my opticians specsavers at kirkstall. There is a lovely Dutch guy called Casper. . Anyone reading this please note the following. I'm a business owner in kirkstall. So I know how retail works. I was seen. A lovely guy came to look at my eye ( he did my eye test last year). I was panicking as blood in your eye is not a great sight to see. This guy knows his stuff. Identified what I had a reassured me what I had and confirmed this was a time repair rather than an AE visit. Dont think if you go to this place it's only sell sell they are a business yep and need to cover costs but like a good insurance company they are there if you need them..
Well done spec savers thankyou for your impeccable attention
Rob collinson.
H. S.Excellent Specsavers. Friendly, efficient service from first to last member of staff. Really good customer experience.
S. C.Well stocked shop.
P. R.The only place that get my prescription right first time, unlike other places I have visited, including other specsaver branches
D. P.Nice airy new store with plenty of parking. Fantastic service and good deals on glasses/lenses. Opticians themselves very helpful.
J. H.Took my father who is 95.very impressed with the optician Leona and my father was too.the assistant Kate was helpful and very pleasant too finding some glasses to suit him.will definitely re-visit
S. a. B. C. C. L.Great service from beginning to end. Very helpful staff and very, very polite. Nothing less than 5 stars from me.
L. F.Great service
A. R.Love the new shop, much better space. Didn't have to wait long to be seen. Was offered help with the range of glasses, prices and offers.
n.Great customer service. Staff were professional and very knowledgeable. A very satisfying experience.
D. M.Fantastic service! I called the store at opening time to be greeted by a very pleasant young lady named Alana,discussed the problems my 90yr old nan was having,she said a member of staff would call me back within 2hrs. I received a call just half an hour later,they booked her in for an app that afternoon! Optician was lovely and explained everything perfectly! Great team! Good service needs recognising! Thanks to you all! Hope you enjoyed the chocolates!
G. B.Use Kirkstall for audiology and optometry- always pleasant and friendly- can get seen quickly, can pop in for questions and help, and usually can get appointments quite quickly.
D. R.Very conveniently placed store with ample parking and good opening hours. Try to get here early in the day to avoid congestion on nearby roads.
S. H.Friendly and efficient staff, but I can't escape the feeling that the plastic glasses I get at the end of the process cost 50p to make.
T. F.Called in to have spectacle lens prefixed. Staff VERY obliging and done for free.
m. w.Felt save whilst inside. Pleasant staff and very helpful.
K. W.Very professional didn't have to wait for my appointment taken for my eye test straight away. lots of nice glasses to choose from
B. S.Really friendly staff, almost no wait despite the current pandemic.
M. S.Good choice good service good prices apart from when they try to add all the extras for different finishes should be in the prices
A. O. O.Very friendly and helpful staff quick to help and service excellent. Clean and comfortable surroundings.
A. L.Great service, price, latest technology and professional care, the opticians advice could have saved my sight through a comprehensive sight test
J. B.Went in to book eye test.Was told end of the month.However a member of staff came to advise that she had just got a cancellation. I then got my eye test done there and then.Great service
R. “. H.5 star service. No complaints here.
C. “. L.Great service and friendly staff . Good value prices too .
M. G.Great service and prices. Staff are well-trained, knowledgeable and friendly.
r. g.great service had my eyes tested and new glasses very helpful
M. D.Lovely staff.Great prices Always a bit of a long wait though and always busy.
D. R.Great service, easy booking online, and we were in, assessed, prescribed, and out within an hour.
c. s.Excellent service, everything offered is thoroughly explained and decent range of frames to choose from
J. H.Always great choices for glasses staff friendly and professional
J. T.Friendly quick service as you enter and a thoroughly good eye examination Prices are competitive too I would definitely recommend Specsavers to my friends and family
G. C.I went in yesterday with my broken glasses. Despite them being out of guarantee they fixed them in 20mins, no charge. Service couldn't have been better.
M. L.Good service, well trained staff, a pleasure to visit.
L. B.Good customer service. Lots of hp when choosing frames and wasn't rushed.
M. M.Thorough and professional. Everything was explained clearly and concisely and I came away happy that my needs had been met.
J. H.Really good service, prompt appointment times, excellent aftercare.
Q. T.I love specsavers because they have friendly stuff and very helpful and they have a very wide variety of frames to choose from.
R. H.lost my contact lenses during a trial and usual specsavers wasnt open
super friendly staff sorted me out with replacements
r. m.Lovely opticians, nice staff and a wide selection of frames to suit all budgets.
C. H.Bit on the pricey side but very good service and selection of glasses
C. C.Polite staff. Good range of specs in a good range of prices. Certainly will go again
S. W.Very nice layout and good service, friendly staff and very efficient.
S. C.Great staff always ready to help 🙂
R. J.Great selection, staff friendly
B. D.Great friendly service. Very experienced opticians. Highly recommend!
H. J.Friendly and convenient service. Can be a bit busy/rushed at certain times.
N. S.Great opticians for kids and grown up. Nice staff and good professionals.
J. k.Love Specsavers. This new store is much bigger. Staff are amazingly friendly.
V. O.All assistants are so helpful, even help you choose new glasses
A. V.Very helpful nice staff good prices
D. O.Excellent friendly service even when it's busy.
D. G.The place to have your eyes seen to and ears. I really do recommend them.
R. L.Excellent service. Could not ask for better.
N. M.Very good professional services, friendly and efficient service.
p. f.Great service very friendly staff
K. S.Nice choice of frames and good customer service.
M. D.Always welcoming
l. p.Very nice people and care about their customers
R. W.Good place to bye glasses, very helpful people
L. K.Lovely helpful staff,
K. G.Often busy but friendly, helpful staff.
o. L.Always helpful and great customer service x
M. B.Over priced
R. G.Excellent service
S. J.Helpful staff. Very good with children
R. “. H.The staff here are brilliant. I've been in on many many occasions to have my glasses repaired and they never question or mither you, they are just happy to help. They are extremely professional and I always leave feeling happy. The branch is warm and inviting and has free parking.
M. G.New store very modern and good service.
L. F.Good value for money and great choice.
J. H.Pleasant staff, great customer service
L. M.Very friendly and helpful staff
f. M.Good place ....nice pleasant people.
K. R.Does the job very well and very efficiently
S. S.Looked after my daughter really well
c. r.They are so helpful and friendly
G. T.Quick and simple service.
J. W.Never enough car spaces. Very busy store. I am used to an independent opticians were it has a better flow to the appointment. In saying that the actual appointment was very thorough. The staff were very helpful.
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