Reviews of Optimax Leicester. (Optician) in Leicester (Leicestershire).
Optimax Leicester
171 173, 171-173 Charles St, Leicester LE1 1LA, United Kingdom
Description
Information of Optimax Leicester, Optician in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Optimax Leicester
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
9am–5:30pm
Popular times
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Reviews of Optimax Leicester
V. H.
I had my Lasik treatment two weeks ago and I still can't believe that I can now clearly see without contacts or glasses. I had - 4.00 diopters for both eyes and do have now 0.00. It's just incredible! I had my pre check and all aftercare in Leicester and the eye laser treatment in Birmingham (as they offered an appointment on a Saturday). Both clinics and their teams have been fantastic and I can definitely recommend Lasik treatment with them.
H. G.
I have worn glasses since I was 11 years old and contacts since I was 16. I had accepted this would be forever however after turning 40 I decided to face my fears and have laser eye surgery!
All I can say is WOW! The whole process from start to finish was smooth, informed and patient centred.
Every member of staff I came into contact with was professional, kind and caring.
I felt confidant in whole process and all risks had been explained and explored.
The laser itself was uncomfortable but was over very quickly.
Within less than 24hrs I had driving standard vision and on my second check up I was told I no longer had a prescription!
It has changed my life and the freedom of not wearing glasses is just amazing.
Anybody considering it, should contact the team at Optimax
C. B.
Fantastic service from start to finish, absolutely no hard sell, unlike some of the competitors. From the moment you walk through the door you are made to feel at ease with everything explained clearly.
Surgery was without issue, every step clearly explained and now I have perfect vision without glasses for the first time in 35 years.
Throughly recommend Optimax in Leicester.
Y.
Fantastic clinic!
I had LASIK and a very good experience with Optimax, they were very nice and helpful.
They were so nice during the procedure, the surgeon was very reassuring and made sure I was staying calm as I was nervous when I went into the procedure room.
They explained all of the eyedrops and aftercare things I need to do. During all of my appointments before and post surgery they were professional and very helpful. Most importantly the information such as risk etc. were very well explained. I definitely recommend this place and the price is very reasonable compared to other places I went for consultation.
E. C.
All aspects from initial consultation through to surgery and aftercare were exceptionally executed by all members of the team.
Kelly Malyon at the Leicester Optimax branch was my main point of contact and she assisted me in every step of the process in a timely and highly professional but yet caring and friendly manner.
So happy I decided to go ahead with my lasik monovision surgery... The best decision I have ever made and my vision 10 days on from the procedure is better than I could ever have imagined it could be...its like seeing things properly for the very first time!
Emma-Jane Connelly
K. J.
After needing glasses all the time for the past 6 years, I was finally suitable for laser eye surgery. I began shopping around through various providers until I decided Optimax was by far the best. All the staff were professional and pleasant and I’m extremely grateful. Kelly the Patient Advisor went above and beyond to ensure the whole process ran smoothly and was able to address my concerns throughout. Can’t recommend these guys enough!
t. k.
I had lens replacement surgery and i can honestly say, the service i received was above excellent. Very friendly people willing to help in any way they can. I cant mention any single one of them as they were all great and very helpful. I still have a way to go with full recovery but my eyes now without glasses are excellent and improving day by day. I fully recommend Optimax all the way.
D. M.
I underwent Laser Eye surgery with Optimax over six weeks ago now and I can't fault the experience at all. From initial query, to consultation & 'surgery' date, the team were helpful, honest and completely transparent with regards to treatment, costs and recovery.
My second consultation was here and I found Optimax to be a much better option over the first company I visited. The first felt quite pushy towards a decision on treatment, but there was no pressure to go ahead from Optimax. Following consultation, the fee the first company were to charge was much higher than originally indicated. This was not the case with Optimax, who have a fixed fee per eye, with no hidden costs.
Six weeks on & my vision has fully recovered. I suffer from allergies and dry eyes any way, and as a consequence of the surgery, the dryness has got a little worse. However, this side effect, is easily treatable through regular use of dry eye drops & was made clear to me before surgery. It is definitely worth it to not have to worry about glasses or lenses!
Overall, the team in Leicester, notably Kelly, who was my 'patient adviser', Deepak, who helped prep me for the procedure and worked on reception, as well as my surgeon Dr Bhojani, have all been shining examples for Optimax. A honest, friendly and warm team. I truly would recommend the procedure & Optimax themselves, to anyone.
David Martin
N. J.
I would highly recommend Optimax. I recently had eye surgery and my experience was fantastic! The whole team are very professional and very friendly. They put my mind at ease and reassured me every step of the way.
I’m so happy with the results.
Kelly was particularly helpful with any questions I had over the phone.
Thanks again.
Natasha
P. B.
Can't speak more highly of my experience with Optimax Leicester. Everyone was lovely and nothing was too much trouble. After wearing glasses for 14 years I decided to bite the bullet and get LASIK. It has been the best decision I've ever made. I now have 20/20 vision in both eyes. The procedure was quick, no pain what so ever just a bit of pressure on the eye. I would highly recommend Optimax. This has honestly changed my life. Thank you to everyone at Optimax Leicester.
N. C.
Fantastic, highly recommend from the initial consultation. I am now just over 2 weeks post surgery for lens replacement. The staff are professional yet very friendly and caring and certainly not pushy. I had all the tests and information to make an informed decision. I want to thank them all Mr Stephenson , Arif, Camila , Kelly and all the other staff. My care and attention has been the very best . Optimax is cheaper than their main competitor and not as pushy. I can honestly say my outcome is amazing.
A. F.
I had been deliberating laser eye surgery for about 2/3 years and finally decided this year to bite the bullet and book a consultation with Optimax in Leicester. 2 months on i've now had the procedure and can't recommend them highly enough. All of the staff (with Kelly in particular) made the entire experience from start to finish very comfortable and have followed up with superb aftercare.
If you're considering getting it done and don't know where to go, I'd recommend them to anyone.
P. V.
I would thoroughly recommend Optimax in Leicester for lens replacement surgery. I'm so glad I took the plunge. I have my vision back with no glasses or contact lenses. The procedure itself only caused mild discomfort and the incisions healed very quickly. All the staff gave excellent customer service - non-clinical and clinic; nothing was too much trouble.
S. D.
Absolutely amazing experience at this clinic and I know have perfect vision! From the start of the process to the after care appointments, the staff have been amazing. They have shown great care and explain every part of the process so well. In particular, Kelly was amazing from the outset to explain what will happen and what stages are coming and shared her experiences which helped. Also the optician Arif made me feel like I was in the right place. He is so knowledgeable about the different techniques and has a way of explaining them so anyone can understand. He has great patient manner and I always enjoy the appointments with him. Even in aftercare he always looked after me and made sure all my concerns were answered and I felt at ease. The surgeon was also very professional and personable. On the day she made me feel at ease and the surgery was done in 10 mins. All this let me know I came to the right place here. Other clinics (Optical Express) try to sell a big marketing gig but here it's brilliant service and my vision has been amazing since my surgery and it didn't cost as much as other clinics. This was the best investment I've made!
E. H.
Recently had laser eye surgery at Optimax and it was very straightforward. Staff were very friendly and informative. The surgeon introduced herself beforehand via zoom, went through the importance of consent whilst being fully informed of the procedure and was as informative and considerate during the procedure. The optometrist, who I’ve seen the most was sincerely kind and warm. Only flaw would be after the procedure I was just left to find my way to my locker and chair, and although my sight was pretty good straight after, the process is slightly traumatising and a supportive guide to my stuff and chair would of been great. Would fully recommend and so grateful for my vision.
S. F.
After many years of having to rely on varifocal glasses and disliked wearing them so much, I made the decision to have replacement lens surgery. I did a lot of research before hand as this was a major decision for me and I wanted to go to the best specialists around.
I chose Optimax as they were local to me in Leicester and because of their great reviews.
On arrival I was greeted by a member of staff who took all the necessary precautions to ensure the safety of myself and their staff against Covid-19.
I was seen quickly on my first consultation and every visit thereafter.
I was given lots of tests on my eyes before meeting Arif the Opthamologist who then checked my eyes thoroughly and decided on the correct strength of lenses required for my eyes. He answered all my questions and reassured me as I was very nervous about having the procedure, especially as I have glaucoma.
Arif recommended I have distance lense replacements and just buy cheap over the counter readers. I was happy with that.
My next appointment was to meet and discuss the operation with the surgeon Mr Christopher Stevenson. He was a lovely man who talked me through everything and told me exactly what to expect on the day of my operation.
The big day came and again every member of staff were really nice and friendly. Mr. Stephenson saw me again checked my eyes again before i went to theatre.
I was first taken to a room where a lovely nurse put drops in to my eyes, anesthetics etc. In theatre I was made comfortable on the operating table and then Mr Stephenson began. He talked to me throughout and explained everything as he worked on replacing my lenses. I had one eye done then the team re scrubbed before the other eye was done. In total I think I was in theatre for around 45 minutes. I felt no pain whatsoever during the operation or afterwards.
I was on my way home after about an hour and a half.
I was amazed by the results so quickly. The first night I had lots of strange lights in my eyes but that soon disappeared the next day.
I had lots of eye drops to put in to my eyes for the next few weeks but I find them easy to administer.
I was seen 2 days after my procedure to check all was well. I was seen again 10 days later and I was told I could start wearing eye make up again.
I am now 3 weeks post op and I'm so pleased with the results. I would recommend Optimax to anyone who is thinking about getting rid of their glasses for good.
A big thank you to all the staff who at Leicester Clinic who were all very helpful and professional.
Stephanie Farwell
M. O.
After toying with the decision to get laser eye surgery for years I finally decided to take the plunge. After finding Optimax online I decided to book a consultation. From beginning to end the team have been brilliant. I never felt pressured into anything and everything was explained to me. I would especially like to thank Kelly as she was super friendly and made me feel less anxious about the procedure. I would highly recommend them to anyone.
L. L.
I had multifocal lens replacement surgery. Everyone at Leicester surgery were friendly, welcoming and professional. Dr Stephenson was great. He talked me through each step of the procedure, what he was doing and what I should expect. He did this for each eye, one week apart, so didn't assume I'd remember! Deepak, Kelly and the surgical team were really helpful.
I had a slight problem, as the second lens hadn't arrived and I went into panic stations as it was slightly different to the first one, to deal with an astigmatism, but in the end all was well and they used a standard lens.
The aftercare was excellent, Arif was supportive and I was given the reassurance I needed at times when I was unsure of progress in seeing my vision improving. I would say to take your time, do not expect miracles. Listen to the advice given and accept that your vision will not be perfect, but it is better than wearing glasses.
j. p.
I would like to thank the whole team at Optimax (Leicester) for giving me my eye sight back. I had a +6.5 prescription in both eyes with a huge astigmatism that was deteriorating further. I visited the clinic for a consultation and they advised me to consider refractive lens exchange. I am so pleased I opted for the surgery, it has completely fixed my eyes for long distance forever, I now only wear off the shelf glasses for reading. It has completely changed my life...!!! I would recommend Optimax to anybody with poor eye sight, the team were really friendly and explained everything in great detail. THANK YOU
u. m.
My experience with Optimax has been very positive throughout my laser eye surgery journey. From consultation to discharge I have been pleased with the service received. Arif and Deepak who have been great! And were very informative and helped with any questions or queries that I had, which made me feel at complete ease. The surgery was carried out by Dr Mughal in the Birmingham branch as he specialises in LASEK and the results speak for itself, it has been life changing. I would highly recommend to anybody considering it.
J. B.
In February 2021 I had multifocal refractive lens exchange at Optimax Leicester. Being very shortsighted for many years and having recently become intolerant to wearing contact lenses, I decided to enquire about vision correction at Optimax following a recommendation from a friend who had had laser eye surgery. After a thorough consultation and assessment RLE was recommended to me. All aspects of the process and procedure were thoroughly explained, as well as the reasons for recommending that particular surgery, and the outcome they would aim to achieve, allowing me to make a well-informed decision to go ahead. I was quite nervous on the first day (each eye is treated individually a week apart) but all the staff at Leicester were so friendly it quickly put me at ease. The nurses really looked after me, and my surgeon was such a calming presence, gently reassuring me as he went. The procedure itself took only a few minutes, was completely painless, and I could see much better pretty much immediately afterwards, I was amazed! A few weeks on and both eyes have settled nicely and I am now glasses free! It still feels like such a novelty to wake up each morning and not have to fumble around for my glasses to read the time on my alarm clock, thank you so much Optimax Leicester!
L. M.
I have had a really good experience with optimax. From the moment of showing interest to finally committing to surgery, I never felt pressured into making any decisions and was given all the information needed to make any decisions. The team were also very flexible, allowing me to change dates with no issues.
Staff were all as friendly as can be whilst working within the pandemic related protocols.
As a result of my surgery, a couple of months on, I have gone from needing to wear glasses everyday, to near perfect vision, even with astigmatism in one eye.
I would recommend optimax.
M. A.
I had my Lasik surgery done at Optimax & I could not be happier. From start to finish. I went to Optiamax after going to other companies all of whom I felt were quite sales orientated. Optimax were calm, understanding and really wanted me to understand the process and the procedure itself. Deepak is a great asset he answered all my questions and ensured all my pre checks were completed as well as the courtesy follow up calls and since post surgery. Alongside my optician since really nice guy and made me feel at ease.The day of the surgery went well the surgeon I had was amazing. I kept flinching and her patience was surreal. Post procedure was explained well & the lifetime after care package is a bonus in itself. I have since been for my follow up checks and any drops I have needed etc have been given freely. Would highly recommend Optimax overall but specifically Leicester branch. Thank you for getting me 20/20 vision I wish I had done this years ago!
B. G.
I would recommend this clinic to anyone considering laser eye surgery!!
I started by journey back in October and was only considering having surgery, I had LASIK treatment in the December. There was no pressure into making a decision and I feel like I was informed well. Every member of staff I came into contact with were friendly and made me feel welcome and safe. On the day of surgery, I was very nervous but every member of staff (especially Kelly) went out of their way to make me feel at ease.
The treatment itself was absolutely painless, and any discomfort in the few hours afterwards was immediately relieved by the eye drops given. I’ve had no issues whatsoever and due my third and final check up very soon.
I cannot thank the team enough for changing my life! I am over the moon with my results and I am so pleased I had the courage to do it!
K. F.
I had LASIK surgery done with Optimax Leicester in October 2020 and what can I say - the results have been incredible (previously sliight astigmatism and -3, -2.75)! All of the aftercare was included in the price (£3590) and the information given a few weeks before the surgery was thorough, detailing past outcomes on patients of my age group with the same prescription. Kelly, Deepak and Arif in particular were incredibly welcoming, friendly and helpful at all appointments, really making the experience feel personalised, a factor that made me want to stay with Optimax. Unfortuntely, one star is lost as I would've benefitted greatly from Dr Bhojani, my surgeon, talking through the procedure a lot more as it was being performed - I felt in the dark at times about what was happening and there was no obvious warning when my vision would go dark, blurry, or when something uncomfortable was about to happen (I'm not an anxious person but at times I felt panicky although I convinced myself everything would be ok!). In addition, the Optimax experience could've been improved on surgery day by giving a little more time to "have a moment" immediately following surgery. Be warned, the emotional toll of this life-changing surgery is barely mentioned if at all, but may be considerable! The follow-up appointments (for me!) were very brief (5 minutes if that), it could be beneficial to have these organised at no extra cost with a local optometrist (2 hour round trip for me to my nearest clinic, Leicester). All in all I would highly recommend Optimax Leicester for LASIK, even now during COVID as the cleanliness and protection measures in place made me feel very safe!
A. H.
Having recently had lens replacement surgery at optimax Leicester,I can say from start to finish that all the team are absolutely professional and go the extra mile to make you feel at ease . A big thank you to Dr Stephenson and his team who performed painless surgery on my eyes .The aftercare team for giving me all the information I needed post surgery, The receptionist for greeting me with a smile and making me feel I was in safe hands.. To Keith at optimax Milton Keynes cheers for everything you have done for me . I would strongly recommend optimax for lens replacement surgery. It’s been 3 weeks since my surgery and no longer need glasses. Many Thanks.
D. B.
I have not long had the contact lense implants at the Leicester branch. From my first consultation right up to today I cannot fault a single aspect of the service I have received. Every single member of staff I had an interaction with was outstanding. I had the lenses because my corneas were too thin for laser and I was also a -8.25 prescription. I now have 20/20 vision it’s absolutely amazing. The procedure was fine and the healing process really good zero pain. I 100% recommend choosing Optimax. Their pricing is the most competitive and they are very transparent with everything plus there’s free life time after care I don’t think the others provide. The only thing that was difficult was the numerous trips to the branch where you can’t drive so arranging child care and for someone to take me and take time off work from Nottingham was a pain maybe a subsidised taxi service would help for those that don’t live close by. Other than that I am over the moon with the whole experience :)
b. j. h.
Cannot recommend this clinic enough!! I had LASIK treatment last November and within hours my vision was clear. The treatment itself was absolutely painless, and any discomfort in the few hours afterwards was immediately relieved by the eye drops given. I’ve had no issues whatsoever and after three check ups it’s safe to say my prescription is 0 and my eye health tip top! Deepak and Kelly were super welcoming and helpful as well - I felt comfortable voicing any concerns and was met with friendly faces and very useful advice.
T. L.
I’ve spent the last 30 years wearing glasses, hard lenses and for the most-part, soft lenses. I’ve always wanted to undergo laser eye surgery but was too frightened in case something went wrong, but finally, in the year of 2020 vision, I decided to bite the bullet!
I did my research and it was apparent that Optimax had carried out a huge number of surgeries and with a tremendous success rate.
I only chose the Leicester clinic due to its proximity to my home and I certainly wasn’t disappointed, as everyone involved have been so friendly and ultra-efficient, particularly given the current situation surrounding COVID-19.
Whilst everyone in the clinic have been amazing, my after-care Optician, Arif, has really gone above and beyond, assisting me with Army medical applications and ensuring any information needed has been provided.
My eyes were -5.75, I was advised to have LASIK and I’m over the moon with the result...the difference is staggering and truly life-changing.
The recovery process was exactly as described, the after-care was fantastic and I would highly recommend having the surgery, especially at this clinic.
J. G.
First-class treatment from start to finish. The entire team at Optimax Leicester could not have been more professional or reassuring and at no point did I feel I was being given the hard sell. The surgeon's professionalism was immediately apparent and I felt in safe hands throughout. Many thanks to the girls on reception, the optician and the surgeon. I would without hesitation recommend Optimax Leicester to those considering lasik surgery. My only regret is leaving it so long.
m. w.
l was a bit squeamish even though my husband had his eyes done at optimax years ago. l needn't have worried - everyone at optimax Leicester was wonderful. Mr Stephenson the surgeon was amazing, he talked me through the surgery as he was doing it and l felt really comfortable.After only 10 days my eyesight was great and they said it will keep improvig for the next 2 months. l am totally thrilled with the results and would highly recommend Leicester and all of the staff there - brilliant !!!
J. L.
I had LASIK surgery last week and the whole process has been very informative and I’ve been made to feel comfortable especially with all the covid restrictions- masks worn and temperatures checked on arrival. Kelly was super friendly and helpful when i first arrived right through to my last check up and was able to answer all my questions! The surgery itself, although uncomfortable, was over within a few short minutes and my eye sight has been great since that same evening! Would definitely recommend this surgery and all the staff here! Best thing I’ve done!
R. G.
I had Lens Replacement surgery for both eyes at Optimax Leicester in June 2021 and have been thrilled with the results. I was extremely impressed with the care and professionalism of all the staff who I encountered. I was more than a little anxious about my procedure as I didn't know anyone who'd had it done previously and Arif the Opthamologist was extremely patient, taking me through each stage of the procedure answering all my questions with real zeal. I really appreciated his clarity and honesty.
Kelly was the main nurse that I had dealings with and she couldn't have been more helpful. She has a very positive energy about her and was very good about guiding me through all the elements that the surgery involved. I really valued her opinion especially when it came to the after-care aspects which are so important to get right. I'd say that she was the main reason I went ahead with the procedure after vacillating about it for so long. I trusted her.
Mr Stevenson was my surgeon and I really couldn't have asked for anyone better. During the initial consultation his skill and expertise spoke volumes and it was reassuring to be able to talk to him candidly about the risks involved in surgery. Having him operate on me was an incredible experience. He was incredibly skilful in what he did and constantly reassured me throughout the procedure as it did feel quite bizarre. I didn't experience any pain or even discomfort at any point which might sound strange but it's true. It just feels odd and not a little dreamlike.
My final outcome has far exceeded all my expectations taking me from a minus12 to a point where I need off-the-shelf reading glasses. I am constantly struck by the sheer clarity of my vision and stand around marvelling at details I've never previously been able to see.
I hesitate to use the term life changing but that's what it has been: not having to constantly rely on my glasses has really made a huge difference in the overall quality of my life and I owe all that to the skill and professionalism of the team at Optimax Leicester.
H. P.
Fantastic service, managed my expectations!
Optician, Surgeon and clinical assistants very professional and very thorough. However their treatment co-ordinator/receptionist Kelly is fantastic! Amazing bedside manor, always available to answer any questions and makes you feel at ease through the entire process.
Would recommend to anyone thinking about doing this
C. B.
All the staff are wonderful and very caring, I was looked after very well. I am very pleased with my surgery on my right eye for a cataract and will not hesitate to go back to Optimax Leicester when my left eye is in need of surgery.
Thank you all for your very special care.
V. M.
The Staff who work at Optimax Leicester, make you feel very welcome. They are very professional and they explain everything in great detail to you. You can also ring up anytime and speak to them, if you have any questions or queries, (which I did many times!!). I was very lucky and I had Kelly who was amazing!!
M. A.
I had an amazing experience the whole team is lovely to deal with, especially Arif the optician he made me feel very comfortable and talked me through both laser options in depth. On the day of the surgery the whole team was supportive and by the evening I could see clearly. Couldn’t recommend it enough!
M. M.
I would highly recommend the procedure that I had with Optimax. The staff were all professional and helpful and the surgeon talked me through the whole procedure. It was quick and painless and the aftercare has been amazing.
Many thanks to all the staff at Optimax in Leicester.
T. R.
I can't fault the customer service following my ICL surgery and subsequent checkups. The Leicester clinic team always had the time to answer any questions I had and went into the procedures with full confidence. I'd highly reccomend Optimax Leicester if you were considering treatment. Kelly, Arif and Dr Saeed were fantastic in helping me feel comfortable with the surgery. I just wished I'd looked into it sooner.
J. S.
I had my laser Lásik surgery 23th Dec 2018 at optimax in Leicester !. A week and 1 day later my eyes are fab. My whole experience with optimax has been absolutely amazing . All the staff are wonderful, great and they listen to you . I want to thanks Arif the optometrist, Dr Bhojani the surgeon, Faye and Camila on reception, they were absolutely amazing. I was very scared of having laser treatment but they made me feel very comfortable. Everything was explained to me in detail and nothing was rushed .
It’s pain free and a great result at the end.
I had my treatment at 12:30. Went home slept for a few hours and by 4:30 I could see , my vision was perfect.
My only regret is why didn’t I get it done sooner.
Once again thanks to all the wonderful staff at optimax Leicester
M.
I have been very pleased with the service i have received from Optimax for my lens replacement treatment. Kelly and her team at Leicester looked after me with a high degree of professionalism all through the process and i would have no hesitation in recommending them.
G. M.
This was something I had thought about for a year or so. I eventuality went ahead with lens exchange. Apprehensive to begin with but with the superb professionalism of all the people at Optimax at MK and Leicester I went ahead. I was completely at ease during the whole process. It could be daunting but once again I can only say with everyone being so helpful, friendly and professional it actually was fine. The results for me were more than I ever dreamed could be achieved. After care is excellent.
The surgeon. Dr Stephenson was excellent kept me fully informed and relaxed throughout the whole procedure.
The team at Leicester were fantastic. once again kept me relaxed and fully informed.
Nurses. Maria and Has.
Reception. Kelly, Deepak and Camila.
All I can say is Go for it. No looking back!!!
GM.
S. P.
I had the LASIK treatment here and could not fault the customer service I received. From my initial consultation everyone was very helpful, answered all of my questions and were thorough. It was easy to book my treatment and on the day it was seamless. The treatment itself was great and results are as promised. I couldn’t recommend more. A special thank you to Kelly who has been very friendly and helpful.
_.
I had a great experience at Optimax Leicester, my vision is amazing and I've had no issues. The team was welcoming and the aftercare was great.
g. b.
I would strongly recommend Optimax Leicester to anyone thinking about having laser eye treatment. The whole team was incredible start to finish! They all well and truly look after you their amazing!
E. R.
The results are astounding! I feel like I have new eyes. LASIK has worked wonders on my previously short sighted vision! Would recommend to anyone who has gone through a consultation with Optimax.
R. T.
Great staff, very welcoming and helpful, explained everything I needed to know about laser eye surgery.
I decided to have LASIK here in September, it was a wonderful experience, quick and painless. My vision was better than 20/20 the next day! The surgeon was excellent, I couldn't have asked for a more positive experience.
K. S.
Thank you so much to the Leicester Optimax team! 3 weeks after my ICL treatment and I can already see perfectly. Painless procedure and great care from Kelly, Arif and Dr Stephenson - would recommend to anyone :)
K. P.
The best decision I made choosing Optimax. Great throughout the process and especially safe during Covid. I now have 20-20 vision and can’t even remember what it feels like to wear glasses!
c. m.
Was nervous about going to this place to have Cataract Surgery. But first step, the consultation was great. Staff were very friendly and happy to answer any questions I had. They even offered to show were I would have the operation.
Meet the Surgeon
Met the surgeon today who was very pleasant guy. Struggled to hear him as he was very softly spoken. Talked through the surgery and was asked if I had any questions. Had to fill in a few forms which I could not see to read them.
Surgery Day
Waited for a little while for a lens review which was just a chat on what expect when I have surgery and had some drops put in my eye had to sit and wait in the waiting area for the drops to take effect. About 30mins later was called through to a small room were I had more drops in put in my eye and had my blood pressure checked and asked a few questions. Was ask put a lovely fetching white hat on and shoe coverings. Was taken through to the operating theatre were I laid on the table had a cushion placed under my legs to help with back pain. Had my eye cleaned then had a cover placed over my face. Could not see much what was going on the surgeon was great told what was happening and going to happen which was nice. After about 10mins or so the cover was removed from my face and was asked to sit up. Was given a tablet to take to reduce pressure in the eye that makes you pee more. Was taken to the recovery room were I got a coffee and given my medication and was talk through what and when to take. Found out later was slight issue with misprinted information on the medication box and the information sheet you get but the staff were more than happy to help to help. Another issue was we have had no paper work to say what we had paid or what we still owed. So admin could be improved but as for the staff and surgeon I was very impressed with how kind they all were. Sorry for the long review but could find any reviews on the surgery side. So hope this helps anyone else going for cataract surgery
M. D.
Had such an amazing experience with optimax, very helpful throughout consultations, the surgery and appointments made me feel very comfortable, such a good experience with them would 100% recommend . Kelly was extremely helpful in consultations and Dr Tahera Bhojani-Lynch was amazing in the surgery and helped with any questions I had
D. B.
Absolutely fab! Had mono vision lens replacement done by Mr Stephenson - amazing results and the surgery has changed my life 😁😁 thanks so much to Kelly & Araf as well, so supportive through the entire process 😊
M. S.
Brilliant service and experience. I was given great advise and was able to ask Deepak any questions I had. The service not only before but also after the eye laser surgery was amazing. Highly recommend them to anyone considering eye laser surgery.
S. M.
Amazing change to my vision and I now don’t need reading glasses! Great to pick up a newspaper or book and not reach for my glasses!
The team are professional, friendly and very helpful. Thanks to Kelly and Camilla who were a delight!
A. h.
Shirley Hincks
From start to finish my visits to Optimax Leicester were very positive everyone who I had interaction with were very professional and helpful I felt at ease with every aspect of my treatment and would recommend cataract surgery to any one
l. m.
i was recommended by a friend had consultation which was extremely professional of which gave me the confidence to proceed with 2 new lenses Kelly and Maria have looked after me with the surgery and the aftercare advise .Dr Stephenson was the surgeon of which i am grateful my vision is now perfect thanks
A. D.
Found the staff to be extremely friendly, supportive & helpful, especially Maria, Deepak & Kelly.
They guide you through the whole process & offer great aftercare. Have no problem recommending Optimax Leicester
j. w.
The new lens was painless, fully explained whilst putting it in. Aftercare and arranging appointments all to my convenience. A totally professional experience. Kelly very helpful as wher all the team .
John Walpole
R. B.
Everything was superb thanks to the team at Optimax in Leicester, they were great and I am delighted with the results. I would happily recommend them to anyone. Thanks guys!
G. T.
Treated here in 2006. Whole proceed was very good and professional. Staff were all friendly and helpful. Vision is still great 10 years on and I have recommended to many friends and family
M. B.
It was 2 years ago today I had my laser eye treatment, I still have amazing vision. Best money I ever spent 😊
J. R.
My Aunty had treatment a month ago and she's the happiest person alive, she now can read, watch TV and play on her phone, all at the same time! Wow
S. W.
From the outset to surgery optimax have been exceptional.
T. S.
Very comfortable with the whole process. The result is wonderful.
C. D.
Brilliant service
D. B.
excellent
P.