Reviews of Stephen Wilcox Optometrists. (Optician) in Liverpool (Merseyside).
Stephen Wilcox Optometrists
169 Dunbabin Rd, Liverpool L16 7QQ, United Kingdom
Description
Information of Stephen Wilcox Optometrists, Optician in Liverpool (Merseyside)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Stephen Wilcox Optometrists
Sunday
Closed
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9am–5:30pm
Saturday
9am–1pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Stephen Wilcox Optometrists
J. T.Great service, products and personal care. Stephen is a highly qualified professional with a practice which goes the extra mile in terms of products, customer service and follow up. Thanks for your help and service over the years.
E. M.I've been a customer here for over 15 years. I really appreciate the personalised treatment that I get from a local business. After care is outstanding, and nothing is too much trouble. Not content with standing still the practice is constantly investing in up to date technology to enable provision of top quality eyecare. As long as I'm in Liverpool I'll be using this business.
L. A.Brilliant Optician. Very friendly staff. Highly recommend.
Z.I have left a 3 star review giving the benefit of doubt that this place was recommended to me by friends and family. I haven’t had any treatments But the service I received over the phone was a horrible experience with a woman. I can’t quite understand how my friends and family got as far as making an appointment ??? ....seriously she must be new ....whoever the lady is that is answering the calls, needs her attitude checking ! So rude, never came across a woman like her so patronising ! How rude of her to talk over me whilst I haven’t finished what I wanted to say and ask ! and then get the wrong end of the stick and have ago at me ! If she had let me finish, her tone of voice wouldn’t be talking down to me with the misunderstanding ! And then have the cheek to say shes trying to be helpful ?! Certainly did not feel that way ! It felt like she had a moment previously with someone else before me .. defo needs training again... as I felt she was lost in her job.
If a customer has questions, it’s because they wanted to make a informed decision before making an appointment. No need to be all defensive as they’re were no accusations.
She is representing the company and having an attitude like that...? That really reflects on the company... Shame, my initial intentions were to enquire but because of the unpleasant call... she’s pushed me away as I could have been a potential customer.
P. F.Superb service from eye test to aftersales service my Zeiss Individual lens are a fantastic improvement highly recommended
T. M.Been coming for years, every member of staff is so welcoming and kind
y. B.Great place for your glasses, helpful and friendly staff.
Contact
Photos
