Reviews of Ashdown & Collins Eyecare. (Optician) in London (London).

Ashdown & Collins Eyecare

239 Reviews

140 Comments

Optician

Optician

118 Chamberlayne Rd, London NW10 3JP

Description

Information of Ashdown & Collins Eyecare, Optician in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Ashdown & Collins Eyecare

Reviews of Ashdown & Collins Eyecare

A. P.

I can definitely recommend Ashdown & Collins as an excellent local optician in Kensal Rise. It is easy to make an appointment to see Mr Lachani and you never have to wait for your consultation to start. The eye tests are comprehensive and thorough. You can feel assured that any further action will be advised, if necessary. The selection of spectacle frames is huge and great care is taken to ensure that they are suitable and at an acceptable cost. Newly prescribed spectacles are available in a few days and final fitting is quick and efficient. I have been visiting this branch ever since it opened and will continue to do so in future.

A. R.

Excellent customer service and great advices for choosing a glasses.

S. F. S.

Courteous and knowledgeable staff.

A. O.

I have been with them for a few years and feel they genuinely care about their customers. Great service.

P.

Excellent clinical care, charming, helpful and knowledgeable staff and good range of frames. No one could ask for more and I wish I’d discovered them decades ago.

A. M.

Great service, great staff, very nice glasses ...can't say anymore!

D. F.

Great service and nice glasses. Impressed by the 3D eye scan!

H. A.

Very friendly & professional, definitely recommend!

L. A.

The options is quite through and patient. The or the staff make you feel welcome and are very helpful.

I. K.

Excellent facilities, everything explained clearly and great support in choosing frames.

S. H.

Thorough checks, great service and advice. Great with kids checkups. Highly recommended !!!

G. S.

I have used Ashdown and Collins for many years. They have always been very helpful and efficient. On a recent visit I was impressed once again. The whole team are very welcoming and knowledgeable. Such a different service to many of the bigger more impersonal opticians. Judith Skinner

C. C.

Friendly, helpful and patient in explaining various things throughout the examination.

s. i.

Brilliant service. Lovely and friendly always. Wouldn’t go anywhere else as they are the best

J. B.

All the staff at Ashdown & Collin’s are very professional and provide an exceptional service. They are also very friendly, and care about their customers.

S. M.

I found them to be excellent and would thoroughly recommend this practice.

H. G.

Great service at a competitive price with good selection of frames

N. W.

Great reception and lovely optician

m.

Very safe and secure testing with friendly staff

M. W.

Friendly and professional as always

J. T.

Great personalised customer service.

G. N.

Everything went very well and the service was good....

J. M.

Amazing - extremely professional whilst also being friendly and putting me at ease - i get a little nervous having my eyes tested - 5 stars

S.

Friendly opticians. Thorough checks. Thanks

D. K. K.

Always a pleasure and very pleased with the service and professionalism.

A. W.

Great service, very professional, very helpful. Highly recommend

M. L.

Excellent service, friendly and professional

C. H.

Really friendly and professional service.

A. W.

Very professional optician

B. G.

W. K.

a. m.

S. L.

E. A.

We as a family have been going to Ashdown & Collins Opticians, for too many years to count. They have always been very professional and friendly. The team as a whole have been helpful, from when we arrive, the consultation, to picking the best frame, to the speed and quality which the glasses are ready to be collected. It has always been a positive experience.

P. M.

B. V.

M. J.

M. H.

N. L.

C. S.

S. B.

M. G.

A. C.

O. M.

Y. P.

My whole family use this practice .Can't praise them highly enough! Helpful ,re-assuring friendly as well as having the most up to date equipment for more detailed examinations. They will also try to fit you in for an appointment if you are worried about anything. Wouldn't dream of going anywhere else

K. O.

I have been going to Ashdown & Collins for years and taking my children too; one of whom needs glasses. The staff there are always so warm, engaging and really try to make sure you are happy as a customer, whether that is finding glasses that your teenager will actually wear or going the extra mile to help you get used to contact lenses. The eye tests are thorough and efficient. I never feel I am being sold to; just given the service I actually need. They are a great attribute to the neighbourhood!

C. R.

Super efficient, friendly, thorough opticians. They have been great at looking after me and my son for years, all through his childhood glasses breakages to helping getting his contacts in as a teen. Lovely people.

M. R.

I have been using this optician for many years and they are always very helpful, welcoming and professional. I recently had to have new contact lenses, glasses (varifocals) and reading glasses. It was soon after they reopened after lockdown and they had very good safety standards. The eye tests are very comprehensive and thorough and the optician is friendly and the whole experience was very enjoyable. They have a large selection of frames which you can try on and if you decide against a frame it is put into isolation before being returned to the display. They do good measurements and use Nikon lenses which are exceptional. The glasses were ready within a week and they are perfect and I am very happy with them. I have since got them to turn my old Tom Ford frames into dark reading glasses and they are amazing as well. Please go and use this wonderful optician and meet the friendly happy team that makes choosing and buying glasses a really enjoyable experience.

A. A.

My son's go to this opticians. The staff are always very welcoming and polite. Even the gentleman who does the eye tests, genuinely cares for his customers and makes us feel welcome.

K. J.

It Is always a pleasure visiting them, either for an eye check or to get my prescription lens. They had an infinite patience with my requests last time, and they met all of them with a smile. I highly recommend them.

R. P.

This is one of the best opticians I know. After having left my family opticians who I grew up with I was quite apprehensive about going elsewhere. I was pleasantly surprised. The quality of care is outstanding. From when you enter the practice and the warm welcome you receive at the front desk to the consultation itself. All the receptionists are highly competent and put you at ease. The optometrist is very caring towards his patients, understanding and informative at all times. Giving excellent and clear advice about what is happening with your eyes. The first time I tried a 3D scan helped me to see a very clear picture of my eyes and with the explanation I can see exactly what is happening. I would highly recommend this practice regarding the service they provide.

A. P.

I was here with my Children aged 4 and 9. My 4 year old was anxious about having her eyes tested, but Hitesh was amazing. He talked her through things and really made her feel excited about the whole process, she can’t wait to go back for a check up. My son needed glasses and he was anxious about this. When picking frames, Jyoti spoke from her sons experience of having glasses at a similar age and really helped put my sons mind at ease. All in all I can’t fault the exceptional customer care and service. 100% recommend Ashdown & Collins!

J. L.

As usual a very pleasant experience throughout the whole process. The greeting as you step into the opticians, the test followed by a detailed explanation, the help and advice to select glasses followed by any or additional aftercare. I know I will always find a frame that's right for me and that's why I continue to use Ashdown & Collins Opticians.

j. m.

All the staff was very friendly. The optician who carried the eye test was so patient towards my son as he cannt stay still for long. The equipment in the cabinet is modern, advanced and very high standard like real professionals should be expected.

I. P.

A highly professional, courteous and prompt service. I’ve been going here for a number of years and will continue to rely on them.

S. K.

I took my son for his first eye test at Ashdown & Collins. He felt at ease. The customer service upon entrance to completing the eye test was excellent. Would definitely recommend!

A. C.

I was nervous trying somewhere new after being at my previous opticians since childhood (nearly 20 years!) but I needn’t have worried - this practice is so friendly and professional I feel I’m in great hands. I’ve been coming for over 2 years now for contacts and glasses and feel very confident recommending it. The optician is calm and kind and knowledgable and the reception staff are lovely and extremely helpful with the admin side of things. I’m just so glad I found it!

M. W.

Highly recommend. Ashdown & Collins are lovely people who do a great job of looking after our eyes. They also have a superb range of glasses. My family and I have used them for years.

A. C.

I needed to ascertain the nature of a condition with my right eye quickly. All aspects of the service I received were timely, personable and professional. Also the quality of the lenses I received were of a significantly higher quality than my previous lenses provided by a larger popular optician.

X. L.

At the age of 93 this was my first visit to a local optician and I was hugely impressed with the care that was taken with everything as I have an unusual eye condition and am hard of hearing. Endless care was also taken to find me the right frames from their very large selection.

S. T.

Very friendly and efficient. Had a very thorough check up & have my contact lenses & glasses sorted for another year. Helpful advice on ways to deal with long sight & short sight at the same time - sign of old age! Also beautifully cool even on the very hot days! Update! Still as wonderful as ever - repaired my glasses yesterday- quick, cheerful & free. Thanks

b. A.

Thank you Ashdown & Collins Opticians for your excellent customer service. A kind and friendly manner especially the appointment reminder by phone the day before. Most helpful. Thanks again.

Y. G.

I left 2 broken pairs of sunglasses for repair. I was warned that one alone may cost up to £35. 2 days later I received my beautifully repaired sunnies... and was charged £5 for both!?!! Fabulous service; incredible decency.

J. A.

Wonderful business family to me I’ve know all the staff so well and for many years, they are all superb, caring, understanding, and above all very professional as soon as you walk through the front doors you are immediately welcomed so warmly a great pleasure I even just walk in to say hello and have a very brief social chat if they are not too busy!!! highly recommended in all respects!

T. E.

Would recommend this optician's without any reservations. Excellent, friendly and professional service. At last I have vari focals that really work! Also covid careful. I'm happy I found this place. N.T.Edwards.

s. s.

I started visiting AHDOWN & COLLINS Opticians 9 years ago, but it was when Dr Lachani arrived that we knew that he would be our optician for ever. Dr Lachani is someone you can trust. The team is always kind and helpful, very professional.

s. l.

I have been going to thus optician for over 10 years for eye checks since there’s a history of sight problems in my family - lucky they are so good about reminding me otherwise I would probably forget. Lovely people and they don’t try to flog you expensive glasses if you don’t want them, there’s a free/or cheap range that are perfectly good then you just pay for the lens - am wearing mine now!

S. P.

The optometrist is very professional,knowledgeable and uses state of the art equipment for eye examinations. There are a wide selection of lenses & frames and the friendly staff are extremely helpful in choosing the right ones for you. Overall a great customer experience!

R. P.

I was recommended this opticians by a friend and have to say I have been impressed with the service. Staff are very knowledgeable and helpful, wide selection of frames for all ages. As part of my eye examination the optician used a digital retinal camera, I was very happy with the detailed examination. Makes me feel comfortable that I'm in good hands. Highly recommend this opticians.

s. m.

This is the best opticians I have ever been too, the Staffa re friendly and helpful. There is a good selection and I now have no issues with my eyes. It is so good in fact I make sure to fit my appointments in when I come home during trips home to the UK. Highly recommend it.

L. V.

I travel all the way from oxfordshire to visit my optician at Ashdown & Collins, having been local to the practise for many years. He is brilliant, and so are the reception team. Thanks guys.

S. C.

I have been going to Ashdown & Collins Opticians for the last 24 years. I find the service second to none. The optometrist is very skilled and thorough and has all the latest technology at his disposal to help him detect common sight problems and even more sophisticated technology to look at the health of the eye - and, yes, the body - to help diagnose some of the rarer and more serious conditions. The dispensing staff is so knowledgeable and helpful, whether it's choosing a frame that looks good or explaining the different lenses available. They are also a very nice bunch of people! Visit them soon then you'll know what I mean.

C. V.

I have been coming here for 3 years now, and they get it right every time. Each lens change is perfect and the service is always lovely and friendly, each staff member is dedicated and ever so helpful. I love coming in to have a look at frames, collect solution and say hello. Thank you Ashdown and Collins.

R. H.

Can't rate highly enough. Friendly, diligent, enthusiastic, knowledgeable. Every time I have an appointment everything is explained meticulously. Highly recommended

T. A.

Mr Lashani, the Consultant Optometrist at Ashdown and Collins is excellent. He is calm, professional, highly qualified and was very thorough in testing my eyes before giving his recommendations. I am very happy with the service he has provided and will be registering my two sons here as well for their regular eye tests.

J. K.

An excellent opticians which I have used for many years for my yearly sight checks. Pompt, friendly, polite, thorough and always ready to give advice if requested to do so. I travel from Holloway for my checks because I really do appreciate the good attention I receive.

N. B.

Excellent, co-operative and helpful optician and staff. Never shy and tired of explaining. Well equipped optical instruments and show room. Have been a client for almost 20 years and recommend this place to everyone for full satisfaction.

D. M.

Great front of house team really helpful and knowledgeable . The opticians always talks you through what he is going to do and makes recommendation which you can choose to take however they are not pushed on you would recommend kensal Rise Ashdown &Collins to anyone.

L.

Amazing service, friendly team, and the optician really knew what he was talking about. I've had a much better experience at Ashdown & Collins than from any chain opticians. Will definitely keep coming back, and recommend them to anyone.

h. s.

Excellent care and curtesy. Very helpful. Accurate glasses, very pleased with the service I get during my visits. Thank you all very much.

P. C.

Excellent service all round and very good selection of frames. I was made to feel very welcome by everyone there and the information provided during my eye test was great.

A. K.

I have been a patient of Mr Hitesh Lachani at Ashdown & Collins ever since he took over the practice from the previous owner. Throughout this time I have experienced an extremely skilled and thoroughly professional service coupled with highly friendly and personable approach from both Mr Lachani and his entire team.

J. R.

I can highly recommend Ashdown Collins Opticians. They are fantastic! My husband and me are always made to feel welcome and as though we are the only ones in that day 'cos we don't feel rushed. Ashdown Collins deliver a quality eye test and after care service. My thanks to all at Ashdown Collins.

J. L.

I have always received very good care and service at Ashdown & Collins. I am very happy with my glasses and contact lenses. I am happy to recommend them.

L. I.

Exceptional good service! This has been a rare experience of exceptional service, every single time. They really do know how to make you feel welcome, help you with respect and friendliness, and provide great results. This is truly a service masterclass!

D. L.

Hitesh is very professional, knowledgeable and trustworthy optitian. The whole experience was very pleasant and I would highly recommend nt his practise to everyone who wants a reliable and value for money service.

J.

Really caring and friendly opticians. I've been a customer for years here. They use all the latest izmo's to check your eyes for any signs of eye deseases as well as normal sight tests.

J. K.

I can recommend this opticians as I have received good care and attention from them. They have all the specialist equipment to do eye scans too which can be useful

R. D.

One of the brilliant opticians I hve come across i have been going to them when my kids were very young wonderful people thanks so much for being my optician. ❤

D. L.

A very professional company who give expert optical service and advice. Friendly knowledgeable staff and my session with the optician was very thorough and reassuring.

S. S.

Wonderful team and Hitesh is a very knowledgeable optometrist with a fantastic bedside manner. He has gone out of his way to accommodate my sensitive eyes, going as far as replacing my new glasses lenses free (I’m sure most other opticians wouldn’t have done this just to make sure a client was happy). Really grateful that he helped me find the right solution for my eyes. Thank you Hitesh, Jaya, Caroline and Joanne ♥️♥️♥️

A. s.

Very professional service by all members of staff. Friendly, helpful and caring. One of my favourite places to visit. My son and grandchild all use this opticians

D. G.

This is a really good practice. Well informed , up to date, helpful. Great optician and great support staff. I have never found any of them to be anything but excellent.

J. k.

I've been coming here for years. Extremely professional and friendly environment and the staff are amzing with my children. Superb technology especially the 3d scan! Great local opticians.

A. F.

We have been attending Ashdown & Collins for the last 12 years. The staff are very friendly and the service is great. Not forgetting child friendly!

b. d.

Have my eyes tested here every year,very quick, very professional. Would highly recommend.

A. O.

Extremely friendly and helpful staff, excellent service and the store is very clean and glasses cabinet is well displayed.

J. C.

Have been attending Ashdown & Collins and always found their service to be of the highest order. They are efficient, polite and communicative. Very satisfactory.

M. M.

Highly recommended Opticians. You can trust them to look after your sight in the right manner. They are extremely competent and also very affordable. Also a very friendly and considerate team.

M.

A fantastic family optician. Helpful, patient and a pleasure to go there.

K. G.

Great service and very thorough. I always feel reassured after a check up. Fixed my frames twice as too loose at no cost. Thank you

H. V.

Amazing service!! Hitesh was more than helpful and gave me very good advice in regards of what glasses to get too. The whole team was really helpful and I would recommend this place to anyone and not because the optician is my namesake haha

H. W.

All staff are lovely and my eye test is always carried out thoroughly with helpful advice given at the end. Would definately recommend .

J. c.

The staff here are all polite and courteous and prepared to go that extra mile to make sure that you the patient are completely satisfied....my family won't go anywhere else as we put our full trust and faith in this Opticians....and no we are not family....its an honest report...Mr & Mrs Crozier

H.

Very friendly atmosphere professional service throughout, My wife and son been going there for years for contacts (over 30 years) and always get excellent service.

M. R.

Excellent and very thorough professional service with the latest equipment for scanning. Great selection of glasses. I feel very confident in this pleasant opthalmologist.

A. Z.

I recommend the Aschodown and Collins optician to everyone. I have been running my family for many years. Very nice and with a wonderful, professional ophthalmologist. My children love to go there. Very kind and patient rest of the team.Thank you so much.

R. H.

I have been a customer for many years. The professional service I have received from Mr achani has been consistently excellent and the staff are efficient, helpful and a pleasure to deal with.

R. T.

Always welcoming and very professional. Would recommend this wonderfully friendly opticians.

S. P.

A very professional eye examination! The optom was thorough and informative. Friendly atmosphere and knowledgeable staff. Great experience overall and would highly recommend!

L. B.

I have always had the very best experience with kindness understanding and simply care. So important when one has a few problems. It's rather like the old fashioned GP who had time for you. Nothing could be better. Cannot recommend you enough

S. W.

I have been coming to Ashdown and Collins for eye tests and spectacles for many years and my treatment has always been excellent - conscientious and very professional.

A. S.

Excellent service, very happy with the eye exam , with the new lenses for my current frames & purchased new frames for the future. Cheers

D. C.

Highly professional and very thorough. Excellent service from optometrist and reception staff.

A. S.

Always a pleasure to visit Hitesh. He's always friendly and caring in his approach and explains things very well. Easily one of the best optometrist in this area of London.

G. C.

Super friendly staff both front of house and the optician. Would recommend. Thank you!

F. S.

Ashdown and Collins are a great local opticians. Where you receive a very thorough test and service. Great with children.

V. 1.

The optician and the optometrist were both very helpful, courteous and professional in the examination and the advice offered. I was impressed and pleased by the fact that the optometrist had read the notes and details from my last appointment (two years ago) beforehand and so was immediately familiar with my history and able to discuss the changes since then which I had been concerned about. He also explained that the itchiness I had been experiencing was due to dryness rather than eye strain and advised better drops than the ones I had been using. After just one use the itchiness and discomfort were relieved, so that was a very good recommendation in addition to the other advice during and after the examination. I would recommend this excellent local practice.

A. L.

I get my contact lenses and glasses from here. Service has always been friendly and attentive. They go the extra mile when needed!

M. L. O.

Very happy with this place - excellent optician, excellent range of glasses and lenses and brilliant service and staff. Highly recommended

C. R.

Excellent service, thorough eye examinations, very patient and helpful, friendly and knowledgeable. Have been coming here regularly for many years, and it’s been consistently good. Thank you.

J. W.

Lovely staff. Gave great advice while choosing glasses. Will and have recommended to friends

K. M.

Very amicable and professional service. Would thoroughly recommend to anyone looking for a pleasant and reliable opticians.

H. R.

Always happy with Ashdown & Collins and have been going there for many years now. Definitely highly recommend using them over going to any high street chain.

M. S. J.

Excellent, friendly, high tech eye exam and service in picking out new glasses.

R. G. C.

The optician is a wonderful professional. All the staff was very kind and helpful. Thank you

M. N.

The quality of service is outstanding - friendly, efficient front desk staff, unrivalled diagnostic technology, detailed professional analysis and careful explanation, leading to concise review of options and recommendations - all in a calm, unhurried atmosphere that ensures decisions fulfil each individual's needs and preferences.

D. M.

We are always very happy with the service from all staff at Ashdown and Collins and would highly recommend this practice.

T. O.

Made to feel uber special as soon as you walk through the door! Staff are super friendly, helpful & nothing is too much trouble. Optometrist service is amazing & they have all the latest technology to test your eyesight. After care service is outstanding too. Choice of frames is huge. I wouldn't go anywhere else...

A. G.

Very friendly service and everything was explained clearly and calmly. Good range of glasses and the result is now that all is clear!

S. R.

I have always had excellent, thorough, thoughtful care here. I feel that my needs with regard to my sight are listened to carefully and the best options are considered and presented clearly and without any pressure.

D. B.

Best opticians i've ever been too. Always polite and professional.

D. C.

Eccellente staff warm welcome. They look after you brilliant service and well priced. Thank you

l. m.

Been my ophthalmologist for years, i love their clinic.

B. C.

Very helpful staff & Optician is very professional & explains what's happening during Eye Check & what the results mean

M.

A good practice, serious and professional. No waiting time and my glasses arrived quickly.

V. I.

Helpful and courteous in-store. Optician very professional and communicative.

H. G.

A truly great place for proper assessment of your eyes and first class friendly service

G. M.

Very professional and friendly service through and through. Very pleased, will recommend and return when the needs arise.

L. K.

Would highly recommend these opticians! The staff is very friendly, helpful and professional. They have wide range of frames of different sizes and price points so you will for sure find what suits you the best. Everything is measured carefully and there is no rush! :)

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