Reviews of Specsavers Opticians and Audiologists - Holloway. (Optician) in London (London).

Specsavers Opticians and Audiologists - Holloway

342 Reviews

172 Comments

Optician

Optician

11 Seven Sisters Rd, London N7 6AJ, United Kingdom

Description

Information of Specsavers Opticians and Audiologists - Holloway, Optician in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Specsavers Opticians and Audiologists - Holloway

Popular times

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Reviews of Specsavers Opticians and Audiologists - Holloway

S. A.

People here are great, very comfortable experience. The actual building could do with a paint job, especially in the waiting area.

u. u.

Got a pair of prescription glasses from here recently. Overall had a very good experience. Staff was very friendly and helpful throughout. They have explained everything well and the process was speedy with minimum waiting despite coming in at lunch time. I want to thank the optician, Mo, in particular. He seemed to genuinely care about getting the best possible prescription for me and also recommended me to go for less expensive lenses saving me a few pounds in the process (given the upgrade was unnecessary). Thank you!

B. H.

Very nice and helpful staff,its all a bit slow though but definitely worth going there if you need new glasses!

M. C.

a great opticians, always thorough and take good care. will redo things if you need them to :)

M. B.

Absolute life savers. My previous opticians didn't have appointments until August, so thankfully Specsavers helped me out big time! The staff were also super helpful and great at conversation so it wasn't awkward at all~ Please keep up the good work!!

E. H.

Opticians are great but the salespeople are varied. Some are good and some are rude.

S. C.

Lovely staff!! I went in for an eye test last week and the staff was extremely friendly and attentive. One member of staff, in particular, was very helpful and made the whole experience very pleasant. Daniel was very knowledgeable and welcoming. Defiantly making Holloway my new home.

N. S.

Good experience, was nervous about going as haven’t been for years. Although a little crowded when I arrived, the staff were considerate in making sure I had somewhere to sit and were conscious to ensure I wasn’t waiting long past my appointment. I was put at ease straight away by optometrist Mr Hussain, who was diligent and thorough throughout, as well as very friendly too. Would 100% recommend this store, specifically Mr Hussain.

O. R.

Had a really great experience today, Mariam was excellent and attentive, and really took the time to help me talk through all the concerns I had regarding my eyesight. Joel who was manning the door was also excellent and really helped to ease my nerves by being a calming and professional presence and both really helped to make my experience at the opticians today a really good one, and one I thoroughly recommend!

N. G.

I've visited this place twice this week and on both occasions the service was impeccable. I was seen to quickly n thoroughly. Milaniyah served me on both occasions. My second visit she gave me my contact lens teach. She was brill patient and attentive. Also a young man called Daniel. D also had wonderful hospitality. I spoke to him on both occasions but I also saw, and was impressed by the way he dealt with other customers. I must say that the place has really changed for the better since I last went 2 years ago. The staff are all quite young but they are doing an exceptionally great job. I look forward to my next visit.

J. M.

Very swift service, but........ The sales consultant messed up leaving me with just one pair of glasses from the £69. I need to have my Lens shaved and the chap said he could get a discount for me. What he didn't inform me that the discount would mean I forfet the second free pair. Not only that but the discount was less than the cost of a second pair.

P. K.

Considering we are currently in lockdown, this branch was unusually busy and packed. I had booked an emergency app for my daughter as she had been complaining of painful eyes. When we arrived door was locked (controlling customer numbers I suppose) however when we were allowed in, it was very busy. We waited a while to be seen. Social distances was not adhered to at all. I had to remind staff that I was waiting several times. Fast forward to collecting glasses (10 days later) again very busy. No Social distancing. Door locked again we were asked our reason for visiting, I explained and was asked to take a seat. We waited 10 minutes no staff had attended to us, I walked to reception to ask if we would be seen soon, a young lady said she could not find glasses. I explained I recieved a txt that is why I'm here gave her the name and waited. She said she would be right back. We waited another 10 minutes, still no update. I again walked to reception and asked if everything was okay, I gave her the name AGAIN and she finally found the glasses. She did the necessary Checks on my child, and then said she is not qualified a colleague would have to verify and sign off. We waited another 10 minutes for a 2 minute check. In all a visit which should have normally taken 10 minutes, took 30 minutes. Try and avoid on busy days if you can.

F. N.

Got my first pair of glasses today and the whole process was so easy. Thanks to Natasha and Maysa for helping me with the eye test and picking out the glasses since I was completely unsure of what to do. Even during the pandemic this has been an easy time and putting on the glasses for the first time was amazing I've been putting them on and off all day looking at the difference. Thanks everyone and hope you all stay safe.

K. P.

I wanted to trial contact lenses so I went to this store - I received friendly service from everyone. I struggled putting in my lenses at first but Milaniyah was very patient with me and made sure I didn't feel rushed. I will leave it as 5 stars, however one thing I would mention is that I visited the store 3 times during my trial because i needed extra teach-sessions. On my 2nd visit I also purchased two pairs of glasses. The staff member on duty that day (I'm not sure their name) was very friendly and I'm sure it was an honest mistake but they didnt mention about the 50% voucher I would receive at the end of the lense trial. Had I known about the voucher, I would have waited to purchase some frames. Not a big deal and friendly service made up for it in my opinion, but thought I should mention. Thanks.

A. D.

Wish I could rate 0 stars. Writing this review on behalf of my father with his most recent visit in Holloway Road branch. He visited the store last Thursday just to get his frames tightened as it was becoming loose. A staff member took his frame to tighten but instead she broke it in half, she was apologetic and checked to see if they had the frame in stock so they can replace. She noticed it's a discontinued frame and no longer have in stock but another staff member mentioned he had seen the same pair in another store and that he would have a look and if found they would then bring it into the store to fit his lenses in, but my father will have to be CHARHED £50. My father called me as his English is quite poor so I spoke to the manager or apparently the director of the store to get an understanding, he used this as an advantage to lie to me over the phone and tell me that his colleague prior to taking my dad's glasses, explained it will be at his own risk if anything happens because it's 3years old, when I asked my father if this is true he said no, he even asked the lady and she also said no she did not say that. Its been 5days now, my 71 year old father has been left with no glasses now, can't see very well, I've made a complaint 3 times to date, nothing has been chased or been dealt with, they promised to find the same frame and have it in store for Saturday. They still have not found it yet. They will only help you if you give them money. They broke my father's property and still expect him to PAY to fix it, surely if it's the other way around you will be made to pay for breaking a pair in their store. UPDATE: Thank you to Maisa who took this seriously and called my father in to fit his lenses into a new frame. Very helpful and friendly.

D. T.

I was impressed by the level of service offered by the all staff at the holloway branch from entering the store to leaving. Social distancing has been implemented and the store cleaniness was of a high standard. Daniel was very professional and just the help I needed in finding and choosing the perfect fit glasses. I will be recommending the branch to family and friends and advising them to seek advice on shape and fit from Daniel the expert.

D. H.

Not bad but could be better. I had an eye test here recently and came in with a copy of a voucher on my phone to do this. As the e-Voucher literally stated I could either print it or show my phone to the staff, I opted to show my phone, only to be told it needed to be printed. I pointed the part of the voucher that said I could show my phone to the staff member who just reiterated it needed to be printed but that he "wouldn't make a fuss" about it (why would you make a fuss anyway?) In the end I ended up having to email them the voucher which was no big deal, but Specsavers should make that clearer on the voucher as I ended up feeling like I was putting the staff member out and was the one at fault. I had my initial eye scans done by a lovely and friendly lady (sadly I didn't take her name) and was probably the happiest with her service as she was also professional and courteous. When it came to the test itself it all felt a bit rushed, likely because it was nearing the end of their opening hours, but it did make me feel under a bit of pressure to speed through my responses. When it came to choosing the glasses I wasn't really given much assistance, which was fine as they were busy with another customer and I didn't ask for any help, but I was suddenly offered a bunch of important-sounding add-ons and wasn't quoted the price when I asked them how much extra it would be. It ended up being far more expensive than I thought. I probably would have opted only to upgrade one pair had I been fully aware of the cost, but more fool me for not pushing them for the price (I was only made aware of the price once the PDQ machine was presented to me and by then I felt too awkward to change my mind). Lastly, they gave me an expected date for when the glasses would come in for me to collect but they were not available on that day and instead came quite a few days later. I understand things may take a while, but I'd rather be told it would be a wait than given false expectations. On the day I turned up I found the door locked (probably due to Covid limiting the number allowed in store) but it was a bit embarrassing trying to open a locked door and having several customers turn to stare at me and perhaps some adequate signage on the outside of the door informing people to knock and wait would have been appropriate. When I got my glasses there was a customer in the store not wearing a mask and walking all around the place. When asked if he had one he stated he forgot. The staff member then asked him "are you exempt from wearing one?" even though the customer had literally just said he'd forgotten it. The staff seemed a bit flustered and not quite sure what to do in the situation. Not quite sure what the point is in locking the door to customers if you are just going to let people in without masks who are not medically exempt anyway. All in all though I am happy with my glasses and most of the staff were friendly enough. It's just a shame they weren't as informative to match.

E. K.

Brilliant service from Saif when I went for an appointment on the 8th January 2021 and really established what exemplary customer service is. Honestly from start to finish the help was amazing and really showed the greater good in people to the point I felt emotional. Very grateful for this. Elizabeth

S. G.

Amazing service today by the optician. I needed lenses and called, and was offered a spot for today as they understood it was urgent. Super understanding and as I had forgotten to bring my own case and glasses for the lenses test (stupid me) gave me some daily lense so I can do the test and go home. Even though I am not keen on going out because of covid, this one of the best optician appointment's i had. thank you for making it easier in those difficult times!

A. T.

All the staff members were so friendly and especially the optician was brilliant! She explained to me everything in a very kind and understandable manner. I had a very positive experience! Thank you

L. B.

Staff are professional and friendly. Had a bit of a wait for my appointment but the staff kept me informed.

B. J.

For over twenty years i usauly bought my varifical leness glasses from specsavers . I never experince any diffuclties. I would like to thanks them for the care taking of the products and to please the customers especaily the lovely wel come to everyone The nice welcome lively smile Complietly satisfaction with plesure Specsavers for your choice No comments 100% for qaulities NSpecsavers hospitality products No

T. M. N.

Five star service from the staff at this branch. Very helpful and attentive staff. Especially Iman, who would check on me if I needed help, even when the store became rather busy. Highly recommend this Specsavers branch.

B. T.

Great experience I was well welcomed in the shop by Daniel D. and the Specsavers's team took good care of my glasses to fix them in less than 5 min ! 5 stars well deserved

K. P.

The staff are super friendly and professional. The establishment itself is fine. A bit tight towards the back where the tests are done but hey, NHS. I went in for a free eye test (an offer that came via mail) and they ended up performing a couple of extra tests that were not included in the free test to make sure they covered everything. So yeah, that can happen! Very happy.

T. R.

Had a great experience with all the staff, everyone were willing to support. In fact, never saw such a highly skilled of team in the last years. with great empathy and highly customer oriented At Specsavers I say you got an amazing teams of boys and girls. I was able to recognise names as I watched them all with great amazement. 5 Stars to this wonderful team of Daniel, Ali, Milaniyah and Liruisha. Surely recommend Spacsaver to others.👍👍👍👍👍 Regards Tessy

D. B.

I went there for an eye test as I had received several letters reminding me mine and other members of my family test was due. On arrival it was quite quick and they repaired my old glasses that had lost a screw. Once seated in the private testing room the tester discovered my test was not due and I was five months too early for a free test so he went to talk to the manager. This is where it got slightly unprofessional I could hear the manager outside the door saying well just tell her she will have to pay if there is no change in her prescription as they were in a public area I found that quite embarrassing my daughter was also next door and I knew she would be in the same situation. He then came in and explained this to me. I asked why we had received so many reminders and he said they were sent head office. This is not good enough. I proceeded with the test and I would give the tester 5* as he was excellent. After the test my prescription had changed but even with a voucher the prices were so expensive The 2for1 range was £200 for two or £130 for one. I think they should explain the 2for1 in detail as it's misleading. The price for one was good as I didn't really want two but I was advised to choose a pair I had chosen so quickly I was not even sure I liked them. We both left the store without a purchase..

Y. M.

Friendly helpful staff. Fast tracked my glasses as I had none. Easy to get appointments and good communication.

T. R.

Staff are very friendly, especially the very chatty slim black lady with short hair, approx 5'7. Quite a small store meaning when it's busy it's pretty packed and can be difficult to get served. Helped me on a number of occasions with emergency contact lenses. They have great deals if you are part of their Lensmail subscription.

G. B.

A fantastic experience with great customer service. I popped in without an appointment and was helped straight away having lost a lense so only wearing one. I got a glasses and lense test, and my glasses were ready only a few days later. I was also given a free pair of lenses to try before ordering more pairs. Imran and Noor were excellent.

A. U.

Great services and very attentive team. Eye test was fast and prompt, the staff very friendly getting me a full eye test and lens fit in about an hour . Got new eyeglasses in less than a week after that.

J. W.

My experience with these guys has been nothing but positive, having gone here for about ten years now. Recently a pair of my glasses broke and could not be mended, they replaced them free of charge for me and very quickly. It is a very busy place - this might suggest that this is because they are good.

E. J.

SO Absolutely amazing place. Especially Muhamad, I guess he is one of the engineer, fixed my glasses only for a sec with so kind greeting. Happy to live near this shop as a person who is born to wear glasses. (I apologize that if I wrote down the wrong letter for his name. I’m just stranger in UK)

a. a.

Well managed, organised, well trained staff,manager

S. B.

Excellent customer service. Even when they are busy they stick to schedule and keep clients happy. Always helpful with my specs and lens. Best branch I have been to so far. Amazing new owner and team!

M. K.

Just had my eyes tested and would to thank everyone at Holloway specsavers. I was made to feel very safe and comfortable which is great considering the pandemic. Thank you team Holloway :)

M. M.

I have always had fantastic service at this branch, preferring it to one closer to me, coming back after 4 years to get my second pair of glasses. Max and Abdul were very helpful. Thanks guys!

i. d.

Polite, communicative, eyesight check and glasses produced

Y. B.

Excellent support good customer service 👍,super friendly and down to earth and for someone like myself who is uncomfortable in public spaces they certainly made me feel better. Thanks specsavers

i. m.

Just got several pairs of glasses from Specsavers. Maysa and Briony provided an examplary service. Used Specsavers for years they are my local eye specialist. Also negotiated a small discount. Great that I can use my NHS voucher, I got 2 pairs reading glasses, 1 pair long distance glasses and a pair of prescription sunglasses. Awesome service with friendly and professional staff. Ivan Tufnell park rd

P. H.

I had a very good service at this practice. The staffs are amazing, good team work. Every thing was explained properly. Good price and a lot of selection of frame choices.

a.

All precautions were taken during lockdown, very safe. Friendly staff, Daniel D in particular was very helpful and welcoming.

H. B.

Wonderful service from Daniel Doti! Brilliant job mate! Would defo recommend as he was so helpful to me and he’s customer service was fantastic

R. J. H.

Very fast and professional service. There is inadequate seating when the shop is busy. There is also too many Specsavers staff milling around customers looking like they are not doing anything or getting ready to pounce on. new customers.

S. L.

Really positive experience with my eye test today. Some super warm, informed and attentive service from Daniel D and Mehdi. Thanks guys!

S. F.

Good value, good offers of glasses, thorough eye check, often performed by inexperienced apprentice beginners.

A. I.

The young handsome men that served me were magnificente and very professional Ali and Mehdi superb guys From Tessy Roch my phone died

W. D. A.

Quite an interesting place. I often remember the years going to college, and associate it with each visit to Specsavers. An group of people who've done a period of training and do deliver the consequence, of showing what they have achieved. Nice place of visits and of course accomplishments.

v. j.

Very good service with every visit. Attentive and friendly staff. Especially Daniel and Mehdi. Well done guys

M. P.

Brought to pairs of glasses french connection and a pair of timberland good deal 2 for the price of 1 lol

A. D.

Specsavers is fantastic, very quick service and staff are amazing.

B. R.

Bought frames and the lenses were put in the same day within a couple of hours. Fantastic service, helpful staff and all done with a smile.

L. H.

I was really pleased with Daniel D’s service here at Specsavers. He really made me feel comfortable and welcomed

A. S.

Lovely experience! Friendly and efficient, especially Urvashi, who was delightful

H. W.

Went to collect my contact lenses which had been ordered at another branch of Specsavers. Staff seemed quite keen to help even though they were very busy.

E. M.

Suppose they're good. Got my glasses at a decent price but could tell my case wasnt new.

L. S.

Best optician in Holloway, great selection of frames and lenses with so many offers!! Friendly and professional staff! Would definitely recommend to friends and family!!!

F. *.

Apart from treating you like an illiterate idiot who cannot count to three, not talking to you as a client explaining what they are doing and what the test result means, using hard sell to increase their commission, making serious mistakes-putting wrong power lenses in glasses and then ignoring the complaints, suggesting the you need to get used to the new glasses, headaches or not, they are ok. No, not really.

m. f.

Good experience but I touched loads of frames before being told they had to sanitise them all :-/

T. A.

My current optician was taking to long so I opted to go somewhere else. The offer suited me buy 1 & get another 1 half price.

T. D.

I'm happy with the staff that served me and with my glasses. But when I collected the glasses. It felt RUSHED. and I spent over £600 in there.

Z. N.

I went to Specsavers Holloway and I received an amazing service from Daniel D. Huge thanks to him.

a. d.

A welcoming feeling when go in . The manager and his team very friendly and professional.Customer service with excellence

B. B.

Fast service. Hearing test booked online. No waiting around in the store or the back area. Good service overall and well cheap.

e. s.

really lovely attentative service here, all staff lovely and polite, informed me of offers and discounts and did not rush me to pick a frame as I was unsure.

S. A.

The personal here are very kind. This is the second time I go for Eye issues and have been attended in a very kind and professional manner.

R. Y.

Thank you Ali, for giving me a great service and being very accommodating!

v.

Excellent service from Daniel doti - he really helped me and made it an amazing experience for me!!

M. E. F.

I'm not happy wit Specsavers the staf not good allways the staff like choise for you lake to attend very quickly no I back again I change to different place very good and the staff very nice and good excelent Vision Express London Islington 10 Star's

I. S.

Much better service and advice than in the Uxbridge branch.

M. B.

Spectacular service from Daniel Doti - it was the best ever and he really made my experience worth it!

S. B.

Have seen the inside but haven't been inside it

E. I.

Rupesh did an amazing job at finding me glasses and having them ready the next day! Especially after my contacts emergency Rhank You?

r. r.

Good service friendly staff. No complaints

J. p.

Kind and knowledgeable optometrists even with the rare conditions I have. Fairly wheelchair accessible if you are an ambulatory wheelchair user.

A. G.

Good service, a pleasant eye test - despite the puffs - and great post-test support with paperwork. I'm looking forwards to my next visit.

R. W.

So busy. Felt everything was rushed. I'm spending over £300 guve me a bit more customer care

B. S.

Wonderful service from Daniel D and Amir - really an asset to the business!!

J. W.

They don't have a great range of glasses anymore like they did in the past, but they do do 2 for 1 offers on certain ranges.

J. H.

Excellent service, courteous staff,safety measures properly in place.

D. M.

Getting my new glasses soon. 😊

B. S.

Great friendly atmosphere. Wide choice of frames. Staff were very attentive

M. S.

Great selection, fast repairs and the only optician I trust with my daughter's eyes.

M. R.

Amazing staff. Highly recommended this place if you want a great service

A. E.

Very personable and caring experience from end to end. Love their perspective and the range of services they offer.

T. C. P.

Friendly staff. Got my glasses a couple days earlier than expected which was great!

A.

Beautiful service today. Very helpful caring members of staff. This always goes noticed. Thank you.

M. N.

One of the managers secured me a good offer. Very pleased with that. Wouldn't have chose them otherwise.

B. K.

Ali was very efficient and friendly and knowledgeable about his job

C. T.

Excellent service, I found what I wanted, the staff is really professional. Keep it up !

P. w. A.

Nice kind staff and good choice of glasses

a. m.

Quick and pristine customer service. Good communication from doti.

L. T.

Friendly service, social distancing adhered to and good staff

J.

Daniel is a amazing assistant 👌🏾👌🏾💯 and of the team are superb 🔥

J. L. N.

Great place! Have been there already a couple of times and everybody is always kind and helpful. Thank you!!!

m. w.

Very good service will do all they can to help you, even after you buy.

D. “. D.

Helpful staff! Poor selection of frames

L. S.

Ali, Quazi and Maryam were all awesome, thank you all

C. R.

Good optician but can get very busy

L. C.

Very helpful and friendly stuff who very good for your eye tests

s. c.

Staff always so welcoming and friendly.

R. G.

Friendly team and test was quick.

R. P.

Excellent service, always keeps customers happy and answers questions willingly

V. A.

Good service, friendly staffs

J. B.

Great staff and service, but generally quite busy

H. O.

The assistant was extremely helpful and dealt admirably with my issues and complaints.

S. B.

Great customer service..Staff very willing to help...

P. B.

Walked in off street with broken glasses, had them fixed in minutes. Thanks

N. O.

Very helpful and friendly staff . Good location.

D. D.

New very good new equipment excellent service

D. 2.

staff helped alot gave me free eye test

E. M.

Great experience, great staff, Rosario was super helpful!!! Thank you!

R. W.

Proper service from Daniel D. 5 star!!

M. B.

Great staff and quick service. Thanks guys

A. K.

Brilliant good service value for money.

J. C.

Good customer services.

J. P.

Good deals buy 2 glasses for the price of 1.

S. J.

I Highly Recommend This Place... I Can See More Clearly Now x

R. S.

Comprehensive eye test with friendly customer service

A. D. M.

Nice experience. Fantastic staff

R. R.

Fantastic experience, very nice staff!!

S. F.

it was a nice experienc with a great nice staff.

E. M.

Offer free eye testing for people who are on benefits.

L. c.

A lot of staff on hand but very busy at peak times

S. R.

Iris MRI for £10....thats cool.

G. V.

good staff and quality of service

G. L.

Very good rate for €

T. M.

Great staff and great deals

A. D.

Helpful informative experience

C. P.

Nice friendly staff eager to help..

J. A.

Very good customer service

A. O.

Great customer service

K. N.

Pleasant service . Very helpful

A. W.

Very improved and efficient service

T. H.

Fantastic service. Fantastic staff.

C. S.

Very productive and helpful

N. “. H.

Professional caring good advise helpful

M. L.

Fine

G. C.

Excellent costumers service!!!

C. J.

Staff was really helpful

0. V.

Inexpensive and gôôd service

P. T.

Local and Nice staff

J. B.

Fixed my glasses for free

G. B.

Very helpful staff

S. L.

Good assistance from staff

T. B. S.

Gets The Job Done x

T. L.

Friendly staff

A. G. U.

Positive experience.

B. F.

Very good.

M. Z.

Good service.

C. M.

Good service

A. M.

Great

L. R.

Nice experience, and nice staff!

E. G.

Great sevice

C. H.

Friendly service

M. M.

What you expect

c. c.

The best team work and the best Doctor they are willing to help you no matter what The best experience I ever have Love it the way I been treated ❤

C. D. P.

(Translated) Great organization attentive and competent staff at Victoria Antonello very professional (Original) Grande organizzazione personale attento e competente a Victoria Antonello molto professionale

D. K.

S. F.

D. P.

F. R.

C. M.

D. K.

K. O.

H. J. M.

H. M.

M. M.

B. N. S.

H. R.

F. V. T.

L. Q.

Contact

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