Reviews of Specsavers Opticians and Audiologists - London - Whitechapel. (Optician) in London (London).

Specsavers Opticians and Audiologists - London - Whitechapel

86 Reviews

54 Comments

Optician

Albion Yd, 331-335 Whitechapel Rd, London E1 1BU, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Specsavers Opticians and Audiologists - London - Whitechapel, Optician in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Specsavers Opticians and Audiologists - London - Whitechapel

Sunday

10am–5pm

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–6pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

10
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Reviews of Specsavers Opticians and Audiologists - London - Whitechapel

J. H.

Absolutely brilliant experience for a new specs wearer. They were really helpful. My new prescription is bang on and the glasses selection was really good. Had a hard time picking because there was so many good ones to choose from. Ended up using the 2 for 1 option and I’m really pleased with my choice. The staff are really helpful and go out of their way to help you. Big shout out to Farhan who answered all of my questions patiently and didn’t make me feel like I was bugging him.

J. U.

The staff are organised and friendly. They help you as much as they can. Appointment has to be made before going in and it works well. I got my lenses, frame and eye test all done here. I am a happy customer.

S. U.

Great staff only issue was finding nice glasses for my son. All the frames they have are too big or too small for small kids.

A. M.

Very friendly and helpful staff. It took me ages to pick my first pair of glasses and the lady was so patient ❤️

F. K.

I figured let’s give Specsavers a go after using private years ago. I was not disappointed in the least. See, I didn’t take care of my eyes by not changing my lenses whenever my test showed I needed it and was wearing glasses that were making it worse for my eyes and head. Aura, the eye technician was exactly what I needed. She was the one who put me straight and made me come to my senses; eyes are very delicate and they need to be taken care of. I really wanted contact lenses but she advised against it because I have terrible astigmatism. She did her best to help me with getting better vision. I am amazed how well I can see with my new glasses. Now I can see everything in such great detail. There were at least three people who helped me take my time to pick the frames I wanted and dealt with me on collection. I only remember Wardan but can’t remember others by name. Their customer service is absolutely incredible. They all took their time to help me and didn’t make me feel I should hurry. Superb customer service isn’t easy to come by but my multiple visits there was never disappointing. I was always satisfied. Within three months I already scratched it. A lady helped with the cost of replacement lenses; she gave a nice discount. She must’ve been the big boss. She noted the discount down on the system that way when I saw someone else, I’d get it without having to ask for a discount again. Specsavers Whitechapel, you are spectacular in my eyes. Pun intended!

G. D.

Brilliant service received, especially by Darren on 28/3/21. What a lovey guy, who made my children feel at ease and special. My son needed eye drops, which was done twice as it did not work the first time round. As we were there for a while, Darren and his colleague were so lovely and kept both my children entertained. Darren is a star!!! Went back to pick up my children's glasses today 11/4/21, Darren instantly remembered us and as usual gave us a fabulous service. Keep up the great work Darren, we need more people like you who go out of their way to help others!

K. I.

Incredible service, and I can compare! I have been to two other Specsavers branches in London over the years and this one in Whitechapel beats them by far. Everyone who was there was very friendly and professional. I felt that the person doing the eye test really took their time and wanted to get it right. She gave me valuable tips about eye health and managed my anxiety induced by fear of eye-sight loss well. Then when it came to choosing a frame, that seller did not want to oversell just for their commission. When I was choosing to keep my existing frame, she just said "That makes it easier" and when I was picking the lenses, where I picked the most expensive option, she explained that the less pricey lenses are almost the same. I still picked the expensive ones in the end but I really appreciated that she didn't want to oversell just for a commission boost.

M. R. U.

Staffs are very friendly. I am really happy to have the services from Optometrist Shahila Sheikh, Darren and Ayesha. Shahila always goes above and beyond to help me with the on going issues I’ve been having with my vari-focal glasses. I was sad to hear she has moved to a different optician. I have been using Specsavers for many years.

E. C.

The best Specsavers team by far! My son and I went a couple of weeks ago for eye tests and glasses. They were friendly, honest, helpful and professional and made our appointment during lock down a joy.

J. H.

Had to be patient as they were very busy but the service was worth it in the end. Aisha, I believe that's how you spell it, the optician was very kind and friendly. A great professional at her job. Thank you.

S. C.

I went to Specsavers the week before last for eye test and to purchase new glasses. I waited outside then a lovely lady greeted me, she took my temperature asked me to cleanse my hands at the cleaning station they have there. Everything was sanatised. Staff so efficient especially Aysha and Sahela 4stars

a. g.

Great service from all the team. We saw Aysha Badat today, her service was excellent. She is very nice and polite helped us pick a nice pair of glasses. The eye test was done by Aura, she also provided an excellent service.

O. U.

So I saw Aysha today - absolutely amazing! It was a lengthy appointment due to health problems I suffer from. She was so patient and helpful with me, staff were professional. She explained everything so well, kept me in the loop and reassured the problem/worry I came with. Did not rush with me at all. Had a lovely long chat - from the consultation to picking out my specs! Thank you for giving me your time.

A. I.

The best Specsavers I've been to! The service is excellent, it is clear to see how well this branch has adapted to the pandemic. I was served by Sahela and Aysha who were both extremely helpful and went the extra mile to ensure I had the best experience possible. This will now be my regular branch!

P. S.

Feedback regarding service: Dated: 12th February, 2021 - Appointment was for - Ayat (Child) Feedback for Ayesha Baddat and other team members of Whitechapel, London - Store. A lady welcomed us in the store, checked temparature and processed all the formalities. This was our first visit in Specsaver. Ayesha Baddat tested my daughter Ayat's eyes. She (Ayesha) is super friendly, very knowledgeable and polite. My little daughter became her friend and fan. In between her job, They had conversation regarding U.K. History what Ayat is learning from the school. All the staffs are super friendly. The last person served us " Souvia" to select the eye glasses. Overall - I would say all the staffs are super star.

E. F.

Great service, very efficient. The man at the front of the shop today- (3/12/20) (unfortunately i didn't get his name) was brilliant, so lovely and helped by making my glasses a perfect fit! Thank you, from the girl in the red puffer that works on the paediatric department :)

m. h.

Gave me the best glasses I ever had. You only need to get an eye test done. It is so important you upgrade you prescription.

I. I.

Wonderful Service I struggled with sore and itchy eyes for the past few months and I was advised to have an eye examination. I was seen by Mr Leviyan who performed the most thorough eye examination I've ever had ( I didn't know eyes tests could get this thorough!) I was diagnosed with dry eyes and was prescribed two products that have become part of my routine and have made a big difference. I was extremely impressed by Mr Leviyan ‘s calmness and how he explained everything, it made me feel at ease and was able to ask questions, to which he responded with great details.

S. R.

I had an eye test with Aishah the Monday that just went upon the advice of my GP after some health concerns, turns out I have something called Idiopathic Intracranial hypertension which Aishah flagged up and had her colleague Sahela double check, they were so professional and compassionate in their approach allowing me the time and space to wrap my head around what was going on. Had Sahela not written a referral letter the way she did to the hospital I would have been turned away thus potentially losing my eyesight. They both went above and beyond with my care and Aishah went out of her way to check in with me the following day, so very grateful for all of their help. Thank you so much ladies. God bless you both :)

S. B.

Lovely service, professional, quick, efficient and they know what they are doing. Clean and smart branch. My son's glasses arrived just as promised within 2 weeks. Highly recommend this branch.

B. K.

Great experience. Great service. The staff were helpful and friendly.

S. L.

I've been to a few Specsavers in and outside of London, and the service at this one has definitely been much better than the others. I thought Sahela, who did my eye test, was particularly good.

L. E.

The staffs are professionals, your temperature is checked before you are allowed in, then you need to sanitize your hands, every glass is sanitized once you touch it or try it on.

F. A.

Excellent service and professionalism by the optometrist and also Ayesha who helped me select and choose different glasses today.

M. S.

Great service overall - Tracy was amazing when helping with the contact lenses trial and fitting.

R. B.

Excellent service and safe covid measure in place. Temperature is taken upon arrival and staff and customers are well spaced out

T. J.

Appointment only but very helpful and efficient staff. Genuinely all seemed to be really good at their jobs and good customer service

M. M. (.

Well the services are a bit expensive, but I want to say that the costumer service on that shop is excellent and friendly. This guys deserve a big promotion.